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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 186

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L
Limasang Jamir
from Mumbai, Maharashtra
May 4, 2019
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Address: Saket,New Delhi, New Delhi, Delhi, 110017

I urgently send some documents to be delivered before 4th May 19'. My parcel was supposed to be delivered by 3rd May 19' but it has been delayed. Bluedart Saket, New Delhi branch promised me 100% delivery within 1 day and I paid extra charges for that i.e, Rs. 350.Quality and confidential service has not been made. Very unsatisfied and disappointed.
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    S
    Sachit The Rockstar
    May 4, 2019
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    Address: DLF Cyber city, DLF Phase 3 Gurgaon, 122002

    I didn't received my order which is pending for the last 3 days, It has been arrived at the Cyber city, DLF Phase 3 Gurgaon Branch on 1st May 2019 but still didn't delivered to me. I alraedy mentioned my address i.e, U18/55, Room No 105, DLF Phase 3, Gurgaon - 122002. Can you please provide me the reason and resolve this issue
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      Leema Bari
      from Mumbai, Maharashtra
      May 4, 2019
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      I had ordered a watch which was delivered to me in 2 days however the product along with the packaging was completely damaged. The dial of the watch was completely broken and the delivery guy refused to give my cash back.Even the helpline no wasnt active when i call so there was no way for me to call someone and complaint about the situation.
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        A
        Anjee 20
        from Bengaluru, Karnataka
        May 4, 2019
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        unable to fix a reschedule date

        Address: 560078

        Customer care number didn't work at all... It disconnected automatically after keeping me eaitung for around 15 mins multiple times...
        I want to reschedule a delivery of awb [protected] as the delivery person came very late to the premises and couldn't deliver.
        It is very urgent as i have to leave for out of town and will come back after a week.. My package could get lost or get returned automatically if i don't collect it...
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        सुमन प्रसाद
        from Delhi, Delhi
        May 3, 2019
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        Address: Lajpat nagar, New Delhi, Delhi, 110024

        As they said 24 hr service but it has been 7 days and my packet still did not deliver.

        I wrote number a times mail but did not receive any proper communication.

        My way bill no is [protected].

        Thanks
        Suman
        [protected]

        Please take it look as my packet contains some urgent medicine.

        ...

        Please take proper action against this company...

        ...
        Blue Dart Express customer support has been notified about the posted complaint.
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          E
          elvinsam
          from Bengaluru, Karnataka
          May 3, 2019
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          Address: JP nagar phase, 560062

          Awb [protected], [protected] have been tracking since the time they are in bluedart system. No attempts were made by these unprofessional executives and system sends a notification to us stating reasons which are not part of dictionary. No one exists in the place or address, unknown reasons however these are the same folks who were at my place a week before to deliver a visa parcel and now that they are unable to locate me. Very annoying and pathetic.

          Spoke to customer care ms. Shikka after 7 attempts to the customer care who personal had taken interest to support however i dont believe the support as genuine as she is doing her job of just to do. Please check and do the needful
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Aneed
            from Pune, Maharashtra
            May 3, 2019
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            Address: 9-13, 247 A Nityanand Complex, Opposite, Connaught Rd, Bund Garden, Sangamvadi, Pune, Maharashtra 411001, Pune, Maharashtra, 41100

            Its been 20 days since applied for a debit card replacement with axis bank however there was a delay from the bank and finally when i am about to get the card ship to me through blue-dart yesterday i got a call dated 02/05/2019 from the delivery agent however i wasn't available to receive the parcel informed him that il be back in a day or two and informed him saturday would be confirmed will be back.

            Today i called him and asked to deliver it today and someone will be available to receive it as its very important, also told him its ok if he takes few hours as well he arrogantly replied that you had denied the parcel for yesterday and requested for saturday and he cant deliver today also he says now directly on monday he will deliver as per his wish just because i started questioning him
            And i also told him that il come in person to the office with my identity card to get the parcel which i was able to receive in the past. He kept denying for that as well.

            And being very amend that he will deliver it on monday and as per his timing, when i asked him about the deliver time.

            Blue dart i want to question is this kind of staff you people higher and is his kind of customer services provided when you people talk about your company achievements and how efficient you people are when you cant control the basic and important aspect of your company on which your company function's "delivery"

            And due to this i am suffering here i am unable t make any of my banking transaction because i am unable to get my debit card which is supposed to be delivered by blue-dart and so many things are on stake as my emi are due from other bank and i have to transfer funds which i am unable to and my u
            Due date is set and il be heavily charged if missed any emi, who is gonna take the responsibility of this.
            Need some strict action to be taken asap on this delivery agent who said his name is akash/akshay more
            Tracking for blue dart [protected]
            Pune 411001
            Aug 5, 2021
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
            Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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              S
              Satish24kumar
              from Mumbai, Maharashtra
              May 3, 2019
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              Address: H No 402, 4th floor Tower A, City Police Station Mg road, Gurgaon, Haryana, 122001

              My abw number is [protected]. I find blue dart guy's not serious about delivering my card. I talked and tell them address with details more than 3 person but no one showed interest to deliver it. Can i know who is concerned person. Yesterday i called customer care and told my issue but nothing happened. Please respond and help to deliver my credit card.
              Blue Dart Express customer support has been notified about the posted complaint.
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                L
                Lovely Mosin
                from Mumbai, Maharashtra
                May 3, 2019
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                Dear sir my tracking ref no is EV[protected] and this shipping is delivered in my old address and now finally change my residence so can u change my shipping address.. my new address is house no 48 village maholi po agoan teh ferozepur Jhirka distt mewat haryana pin code 122104 and my mobile no is [protected] [protected]
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                  S
                  Shrikanth S Shri
                  from Mumbai, Maharashtra
                  May 3, 2019
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                  Address: Bengaluru, hosa Road traffic, 13th Cross GK layout, 560100

                  Name :shrikantha t s
                  Waybill no :[protected]
                  Reference no :11156605_25
                  Pickup date :29 april 2019
                  Delivery date :02 may 2019
                  My mobile number: [protected]
                  .. I request.. Rong mobile delivery... I have pay 20000 rupice.. But its fake product and rong mobile delivery.. Me order 1 plus 6t mobile.. But delivery mobile samsung galaxy note 9... It's mobile return and give me my many back please solve this problem... Blue dart
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                    S
                    Shrikanth S Shri
                    from Mumbai, Maharashtra
                    May 3, 2019
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                    Address: Bengaluru, hosa Road traffic, #14 1st Cross GK layout, Bangalore, Karnataka, 560100

                    Name:shrikantha t s
                    Waybill no:[protected]
                    Reference no:11156605_25
                    Pickup date 29 april 2019
                    Delivery date :02 may 2019

                    I request you... My order product return and many give me bach.. I am ordering 1plus 6t mobile.. But.. Rong mobile delivery.. Samsung galaxy note 9... It's not my order mobile.. I have pay 20000. Ammount please solve this problem.. Quickly.. Blue dart.. Please
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                      D
                      Deepraj Ambat
                      from Mumbai, Maharashtra
                      May 2, 2019
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                      Address: 4H 109D 6th cross Girinagar Landlinks Derebail Konchady Mangalore, Landlinks Township, 575008

                      I have paid cash on delivery to the blue dart courier person today itself. It was delivered today its self. I request to stop the payment and return the courier.
                      Bought 2 saree and 2 kurthas from ladyware.in online shopping site.
                      But they have sent 4 torn and very old sarees which i want to return and refund. While i check online i found now that it is a fraud site.
                      Screen shot of the courier tracking is enclosed.
                      Thank you
                      Deepraj
                      Ph [protected]
                      109d 6th cross girinagar lanlinks derebail konchady mangalore 575008
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      May 02, 2019
                      Updated by Deepraj Ambat
                      Today paid cash on delivery to blue dart for torn and old sarees delivered from ladyware.in
                      Request to stop the payment and inititate legal action in the fraud site.

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                        S
                        shrishti_j
                        from Mumbai, Maharashtra
                        May 2, 2019
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                        Address: BLUE RIDGE , HINJEWADI, Pune, Maharashtra, 411057

                        Hi team,
                        The wb number : [protected] has been arrived to my address and the courier boy is not delivering it to me. Kindly check this with him, as he is delivering it to my nearest building i asked him i am coming to your location he denied to deliver. That is my office address and i sit in different building, still he is not ready to hand it over.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        I haven't received my Delivery.exepcted delivery date is 27/04/2019 but status showing as "prohibited area entry restricted for delivery"
                        My way bill no:[protected]

                        Please look into the issue

                        Thanks,
                        Hemalatha

                        courier person not handing over my parcel - Comment #3422619 - Image #0
                        Lendingkart Finance Ltd. have sent me natch form letter - no-[protected]. - which has gone return because of my mom's mistake. Sir please give me the detail of my letter from where to collect it.
                        THANKING YOU. Ganesh Maruti sawant
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                          M
                          Manisha Mohan
                          from Mumbai, Maharashtra
                          May 2, 2019
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                          Address: Pune, Maharashtra

                          My waybill no - [protected],

                          I am very unhappy with blue dart service, completely unprofessional manner and was very rude to me as if he is doing some charity service to me. According to that guy he will be only available only between 12-5 pm from mon-sat, so here my question is that should i take leave from my office to get delivered from that stupid guy, i gave him several options:

                          1) i asked him to deliver to some 1 of my neighbor he is not ready to give.
                          2) i called him at 7pm he said my duty hour is from 12-5 pm. So i cant deliver right now (He stays near my locality)
                          3) i said drop my package in your office, i will come and pick from your office, he refused to do so.
                          3) i again called him on this wed for delivery he said "i am not working today, thats not my problem that you are not getting your delivery do whatever you want to do" i said i will raise complaint against you for this behavior, he said go for it. (This is not the first time he is talking to me in this way, several times repeated in previous conversation as well, attitude throws as if he is any guy from collection department of bank and came to collect my overdue from me)

                          So here proves that with that guys behavior blue dart takes customers services very lightly and doesn't care about customers complaint.

                          Package contains my credit card, if anything fraud happens with my a/c or credit card i will not spare blue dart.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Web no [protected]Today not received my credit card please send me courier boy mobile no.

                          unethical and unprofessional behavior of delivery boy - Comment #3422579 - Image #0
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                            S
                            sandhya madala
                            May 2, 2019
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                            Address: 500089

                            I have placed the order via indusind redemption and they provided the tracking number [protected] of blue dart. When i track the order using this id it is still showing the status of order is in gurgon. I have placed this order on apr 9th and still didn't receive it. And i tried to contact bluedart customer care service and there is no response from the toll free numbers and mobile numbers. Please let me know the status of this order.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I have a courier from ICICI bank . the address with the shipping was Chennai but I had transferred to Bhuj Gujarat. So, please change my address.

                            Thankyou.
                            Dear Sir/Madam,

                            My name is Sanjeev Kumar.
                            My address is #3410, Sector-25D, Chandigarh.

                            My parcel was delivered at wrong address yesterday (25.04.2019). Delivered at Sector 24D, Chandigarh.

                            Can someone help me to get my parcel at my correct address.

                            Thanks and regards,
                            Sanjeev Kumar
                            +91-[protected]
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                              Y
                              yadavBOY GOOLY
                              from Vinukonda, Andhra Pradesh
                              May 2, 2019
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                              Resolved

                              Address: HOUSE NUMBER 778 SF-2 , 80 FEET ROAD SHALIMAR GARDEN EXT -1 PINCODE 201005, Ghaziabad, Uttar Pradesh

                              I am paid debit card block charges... And i have received blue courier service your debit card delivery 26 april... But today date 02.05.2019 but i have not received my debit card your field executive say me this is not my area please visit your branch axis bank... And he know i am all document received this address always.. He say i am not found your address this your excusive...... Very bad service provide.// please give me complete number your courier boy... This is my written request
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                                S
                                sruthi1212
                                from Chennai, Tamil Nadu
                                May 2, 2019
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                                The product which i ordered is still not received, undelivered shipment held at location is showed in status but i have given the address very clearly, the delivery person also did not call me. It is taking too long, i have ordered it 5 days back, it should have reached by now, this parcel is very important to be reached by today so please resolve the issue soon.
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Plz cancel my order i placed wrong one

                                undelivered shipment held at location bangalore - Comment #3422532 - Image #0
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                                  N
                                  Naveen ratra
                                  from Delhi, Delhi
                                  May 1, 2019
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                                  Address: NEAR 1-2 CHOWK, Faridabad, Haryana, 121001

                                  My amex card is to be deilvered at my offfice address. On 25th april i was on duty at my office address but blue dart executive denied me the delivery. I also ready to give my official id as well as government id proof, but he is reluctant to deliver and return my shipment. After more than waiting of 7 days i m now frustrated that what kind of service is given by your esteemed company. It is unnecessary mental harassment for me.

                                  Ref no-awb[protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    H
                                    Husena Tinwala
                                    from Mumbai, Maharashtra
                                    May 1, 2019
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                                    Address: Vadodara, Gujarat, 390018

                                    [protected]
                                    For the above order id the order is still not delivered.
                                    On calling bluesart they r least bothered about delivering it.
                                    Only thing the say is it wl be delivered today
                                    The address was perfectly correct..
                                    They said he cant help until he gets revert from bluedart and its not their job to track the order. They are only there to pocket money of customers. I wanted the order to be delivered on 29-04-19 which also showed out of delivery. But on 01-05-19 also i am struggling for the order.
                                    Please whosoever is reading this do not deal with bluedart. They r the worst. And still my order is not acted upon.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      M
                                      Monalisa Chakraborty
                                      from Mumbai, Maharashtra
                                      May 1, 2019
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                                      Address: Kolkata, West Bengal, 700052

                                      Hi,

                                      My name is monalisa chakraborty. Please do not deliver the shipment against this ([protected]) reference number. It is a fraudulence. This order has been placed by someone else not by me. Please cancel the order and do not deliver the same.

                                      Kindly let me know whether the shipment has been cancelled or not. I have not ordered anything under the above mentioned reference code. This is fraud.

                                      Please do not deliver this shipment.
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