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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 189

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J
jyothi putankar
from Hubli, Karnataka
Apr 17, 2019
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Address: # 12, Shravanthi Bluechip, 4th floor, BTM 1st Stage, Above SBI & Karur Vysya Bank, 560068

I dont know what you guys are doing, delivery boy didnt call me a single time also but in response they had mentioned that customer unavailable this is the worst courier partner i have seen. I ordered from shopclues.com before products and all i received from different courier. But i dont know why this time they sent through bluedart this is the worst worst courier.
Blue Dart Express customer support has been notified about the posted complaint.
Dear Jyothi,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
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    Shreshma Saxena
    from Gurgaon, Haryana
    Apr 17, 2019
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    Hi team.. This letter is subject to tracking number [protected]. I received a text message on my number stating the order will be delivered to me by 17th april.. However today 16th april 10 pm i got a text message stating that my order is not delivered as there was a problem related to address.. Just to tell you place place where i stay is one of the prime locations and easy to trace.. And its not first time i am ordering something online.. I have ordered products online and they are delivered to me to my address.. So how come my address is an issue this time. If there is any issue any courier or delivery person should call me and intimate me about it that they are reaching at my place so can keep a track of it.. It such a poor customer service. And i need the product to be delivered today anyhow at my address before 12 pm today.. As i am a working person.. And whole day i cant wait for the delivery person. Rather intimate me the time or call me and take my expected time to deliver the order.. I will escalate this matter to md level if it's not delivered today before 12 pm.. I want someone to call me regards to this and get this resolved.. Thanks.. Shreshma saxena
    Blue Dart Express customer support has been notified about the posted complaint.
    Apr 17, 2019
    Updated by Shreshma Saxena
    I need to hear it from blue dart customer support today before 12 PM
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      S
      satish subba
      from Mumbai, Maharashtra
      Apr 16, 2019
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      Hi i am shyamala satish
      My ref number is:ev[protected], when i check in online status is showing as "c'nee shifted from the given address. I am staying there from past three years. I don't know why they have updated like that. Please ask them to contact to mobile number/phone number given in the courier. I have not seen any issues with other courier service.

      Thanks & regards
      Shyamala satish
      Blue Dart Express customer support has been notified about the posted complaint.
      Apr 16, 2019
      Updated by satish subba
      How much time taken to resolve this problem
      Is not suitable
      This poor quantity
      Jabir Cosmo's reply, Apr 8, 2019
      This item not suitable
      Jabir Cosmo's reply, Apr 8, 2019
      Shoranur
      Jabir Cosmo's reply, Apr 8, 2019
      Shoranur bus stand
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        B
        B Nash Thapa
        Apr 16, 2019
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        Address: Ujjain, Madhya Pradesh, 456001

        I must say that i had the worst experience with from this courier company service, especially the one available at ujjain.
        My product wasnt delivered to on time saying the delivery boy was not available?? (Not even reasonable)
        I had to go halfway across the city to bluedart office to get the product and when i reached there, the employers were so ignorant that they couldn't even care to apologise for the delay. They couldn't even talk to me properly instead they talked to me as if they were botherless. This is not how you deal with customers. I had pretty high expectations of this company owing to its reputation but it just didn't seem to click in my case. The worst experience ever. Oh, you gotta check where the office lies in ujjain. You won't even find it if you follow it through google map.
        Blue Dart Express customer support has been notified about the posted complaint.
        It shows it has been delivered but not received by me. Please let me know where it is. I have checked all the possible location where it can be delivered like security etc. It is written that the package has been delivered to gowri which no one knows who the person is.
        Hi,

        I was expecting this courier from Bangalore and the tracking shows it to be delivered. But I didn't receive it yet, I didn't even receive any call from the delivery guy also. Please check and let me know.

        The courier contains a saree.

        Thanks
        Divya Gorantla
        [protected]
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          V
          Vress Kumar
          from Sathupalli, Telangana
          Apr 16, 2019
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          Address: bhimavaram, West Godavari, Andhra Pradesh

          Dear team,

          I am v r e s santosh kumar. Recently icici bank has send me a credit card through yor courier sevice to my old office address. I requested your customer care to send it to my home address that is mulalanka, kalidindi mandal, krishna district, andhra pradesh-521344. And the delivery branch location is bhimavaram. My home village is 36km distance to bhimavaram location. The delivery boy called me and said to me to visit the branch. And i visited the branch and requested them with my original id proof. But they did not deliver parcel to me and they have returned to the bank. I am very unsatisfy with your service. If any possible please send that courier to my home address.

          Best regards,
          V r e s santosh kumar
          Way bill no:[protected]
          Bhimavaram
          Email: [protected]@gmail.com
          Home address:1-111-2
          Mulalanka,
          Kalidindi mandal,
          Krishna dist
          Andhra pradesh-521344
          Blue Dart Express customer support has been notified about the posted complaint.
          Sir mere ko complent kiye 4-5 din ho gye koi bhi Jawab Nhi aaya Abhi Tak
          Sir mere ko diye bina hi mere Iteam Ko delever Bta Diya hai Na mere Pas koi Call Aaya Na Koi Messege Aaya Apni Marji Se hi Product Ko delever Kar Liya
          Or Mera Product Preped Product Tha Sir
          I have ordered a product from snapdeal, and i found it broken the bluedart manager of our locality is very bad, i am very angry with him, help me in solving this problem or close the locality blue dart courier services, or warn the manager of bluedart courier services of our locality.
          Snapdeal.com Customer Care's response, Apr 17, 2019
          Dear Customer,

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
          Dear,
          My shipment waybill no. #[protected] is not delivered due to address problem, so please reschedule this shipment at below address:-

          A-4, Rang residency, Near Vaibhav bungalow, Zadeshwar village, bharuch-392011
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            T
            thakur pushpraj singh
            from Mumbai, Maharashtra
            Apr 15, 2019
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            Address: House no. 5 Hemant vihar barra 2, 208027

            Dear. Bluedart
            Worst service by you . Your company delivery boy roaming around my house but not delivered my shipment and even he not give me call or message I continue tracking live where is he . Then I register my complaint Still not giving any response of my complaint no. ( 652085 ) . My shipment from HDFC bank credit card is not delivered on time my way bill no. Is ([protected] ) this is showing how much careless is your company they give very bad message from such big brand company like bluedart highly disappointing customer service by bluedart . This shows how careless employees are in this company. I called so many times in toll free no. Inspite of this my problem is not solved yet . I’m not getting my Hdfc card . Pls give some good response and solve my problem . And try to give delivery boy details on tracking detail also . They help to contact the person .

            *My Contact no. [protected]
            *Waybill no. [protected]
            *Name - pushpraj Singh sengar
            *email- [protected]@gmail.com
            *Address- house no. 5 Hemant vihar barra 2 behind post office Kanpur
            Blue Dart Express customer support has been notified about the posted complaint.
            Apr 15, 2019
            Updated by thakur pushpraj singh
            Dear. Bluedart
            Worst service by you . Your company delivery boy roaming around my house but not delivered my shipment and even he not give me call or message I continue tracking live where is he . Then I register my complaint Still not giving any response of my complaint no. ( 652085 ) . My shipment from HDFC bank credit card is not delivered on time my way bill no. Is ([protected] ) this is showing how much careless is your company they give very bad message from such big brand company like bluedart highly disappointing customer service by bluedart . This shows how careless employees are in this company. I called so many times in toll free no. Inspite of this my problem is not solved yet . I’m not getting my Hdfc card . Pls give some good response and solve my problem . And try to give delivery boy details on tracking detail also . They help to contact the person .

            *My Contact no. [protected]
            *Waybill no. [protected]
            *Name - pushpraj Singh sengar
            *email- [protected]@gmail.com
            *Address- house no. 5 Hemant vihar barra 2 behind post office Kanpur nagar
            Delivery boy not delivered my products . Plz take the action on that delivery boy. Including the image on that delivery centre and details.

            shipment is not delivered. full day im in home - Comment #3406974 - Image #0
            Shipment from HSBC vide Blue Dart Airway Bill [protected] has been delivered and received by MAHESH

            I received above message but I have not got my courier please help me our
            I ordered a product by goquii company when I tracked my product they show undelivered shipment held at location but my product actually came to my region but not me please solve this and send my product
            Recently I was received my credit card but pin number was not received I was complained about my pin number
            They realized and sent pin number through you bluedart courier but your courier boy was came and he given the courier some other person's is it correct? Now that courier was missing? What I do ?
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              thakur pushpraj singh
              from Mumbai, Maharashtra
              Apr 15, 2019
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              Address: House no. 5 Hemant vihar barra 2, 208027

              Dear. Bluedart
              My shipment from HDFC bank credit card is not delivered on time my way bill no. Is ([protected] ) this is showing how much careless is your company they give very bad message from such big brand company like bluedart highly disappointing customer service by bluedart . This shows how careless employees are in this company. I called so many times in toll free no. Inspite of this my problem is not solved yet . I’m not getting my Hdfc card . Pls give some good response and solve my problem . And try to give delivery boy details on tracking detail also . They help to contact the person .

              *My Contact no. [protected]
              *Waybill no. [protected]
              *Name - pushpraj Singh sengar
              *Address- house no. 5 Hemant vihar barra 2 behind post office Kanpur nagar ( PIN - 208027 )
              Blue Dart Express customer support has been notified about the posted complaint.
              My credit card not received but actual status was delivered this courier. But delevari person is close my file and atem

              not delivered my hdfc bank card . and not giving proper response on toll free - Comment #3406939 - Image #0
              I had order a jbl speaker and wireless headphones but they send some another product
              A set of 3 casual shirts perchaged by me in the last of march 2019.ofter recieving parsal i saw the quality of my selected item has total changed .so i want my selected quality send to me
              Vish Ks Vishwa's reply, Apr 6, 2019
              please change my parsal
              Please call me not collect me dress mobile number [protected]
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                P
                Prakash Swami
                from Mumbai, Maharashtra
                Apr 15, 2019
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                Address: #1123, ground floor sector-19, panchkula haryana, Panchkula, Haryana, 134113

                Today dated 15/04/2019 my courier is came from gurgaon, delivery boy display status that premises locked without went to delivery address. I am at my home all the time today. I track on net & status updated as premises locked. I went to blue dart office and the boy said we not gave u courier here, we gave u at ur add. I have all my identities with me but he don't deliver me my courier, such a bad experience.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  R
                  Ravi Patel 7522
                  from Mumbai, Maharashtra
                  Apr 15, 2019
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                  I had an courier sent to me, i have given them my no and address but it was not delivered to me so i try to connect the Ahmadabad branch via call but it was always busy and if it not busy then also no one pics it up. I also sent an email for that but no reply.But after some days i again called them and they say its returned to the sender. They didn't even try to contact me for the problem. Then i call to the customer care they also did not give me satisfactory reply and hang up on me. So, is this your hospitality ? No other courier service does this. This is the worst service i have ever seen.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    suraj226
                    from Dewa, Uttar Pradesh
                    Apr 15, 2019
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                    Address: TRAMP TREE CAFE, 14/29, LOHARBAGH, NEAR DR. SAIGAL CLINIC, SAIGAL DHARAMSHALA ROAD, SITAPUR, UTTAR PRADESH, Sitapur, Uttar Pradesh, 261001

                    Dear sir,

                    My ICICI BANK LOAN WELCOME KIT shipment tracking no. AWB[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no. in my office address. Kindly below address for your delivery purpose.
                    Address:

                    TRAMP TREE CAFE,
                    14/29, LOHARBAGH,
                    NEAR DR. SAIGAL CLINIC,
                    SAIGAL DHARAMSHALA ROAD,
                    SITAPUR, UTTAR PRADESH,
                    261001
                    Mob: [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      RajeevSinghalagra
                      from Jaipur, Rajasthan
                      Apr 15, 2019
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                      Address: block 29/G-124, sanjay place, agra, Agra, Uttar Pradesh, 282002

                      I am from NSC Computer Agra, Fortune infotech Delhi(yr corporate customer) dispatch some material th yr courier to us. BLUE DART कोरियर का डिलीवरी मेन 17 नग लेकर आया था पहले सारा सामन दूसरे दुकान दार को invoice के साथ दिया। आप भी जानते हैं मार्केट में कितना कॉम्पटीशन हैं । उस दुकानदार ने सारे invoice की फोटो खींच कर बिल वापस दे दिया। जब हमने शिकायत करी तो गलती मानने को तैयार नहीं हुआ बदतमीज़ी करने के बाद सारा माल वापस ले कर चला गया । इसकी शिक़ायत जरूर करे । Photo Attached of delivery man, please take action against this person

                      Rajeev Singhal
                      NSC Computers, Agra
                      Ph- [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Shaheed2964
                        Apr 17, 2019
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                        Address: VPO, SANKHWAS, MUNDWA, 341028

                        Sir aap Ise chhoti Complent Mante Ho Usne Mere ko bina bataye mera Product Delevar Kar liya Aur Aaj 18 Din Ho Ho hai mere ko na to usne call kiya or na hi mere yha aakar me ko bataya ke aap ka saman delevar ho gya hai Aur Wo Mera Produt Postpaid Nhi Tha Sir Preped tha to kya koi couriar wala aesa hi krta hai Aur Aap Ise Chhoti Sikayat Bta Rhe Ho
                        Please Meri Jaldi se Sunwayi Kre
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Apr 17, 2019
                        Updated by Shaheed2964
                        please help
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                          S
                          Sourav420
                          from Mumbai, Maharashtra
                          Apr 14, 2019
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                          Address: 700102

                          Is this a joke?? Blue dirt delivery boy Amit Biswas is threatening me(from his another number) not to call him, he will call me when he wants to. I am afraid right now. I ordered two "Rupa Jon white cotton" from PAYTM website order number is- [protected]. Order reference number is [protected]. The date of delivery WAS 10th April. Now he is IGNORING me. He not even answering my call from last 4days. What needs to be done by me? In fact paytm is also not helping me I lodged a complain about it in paytm and they told it is not their responsibility.. paytm complain I'd is[protected]
                          Please help me
                          My name is sourav mondal( RMN [protected]) .my email I'd is - [protected]@hotmail.com
                          +1 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          I have ordered an item in Paytm, it's shows my order will be arrived as soon as possible but its totally disatisfied.It has given courier boy number but no use, I'm totally angry about BlueDart couriers

                          blue dart delivery boy threatening me - Comment #3405839 - Image #0
                          Your office numbers are not working and mention 24 hours service . My parcel received on 8th april renigunta office as if now they didn't call to me . The phone number of renginta not working[protected] . very very bad service of customers .
                          Didn't deliver the debit card till now.
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                            V
                            virdigs5
                            from Mumbai, Maharashtra
                            Apr 13, 2019
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                            Address: Mohali, Punjab, 140603

                            At your zirakpur office they didn't give me info about my courier, I hand over the my mobile no and reference no. But now I am checking online, remark is that address is unlocatable. I went there for this reason only. That only blue dart courier will do this. They didn't even call me for this. Every other courier company call you when don't find address.This is second time happened with me, What should I do.
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hiii i am amar, humara liya huvaa product damage hai us mai se 1 shirt accha hai lekin 2 shirt damage hai plzz hume shirt exchange krke do plzz sir

                            not helpful office staff - Comment #3405882 - Image #0
                            Shirt change ho ke aaya hai hum jo shirt order kiya tha vo shirt nhi aaya aur 2 shirt damage hai

                            not helpful office staff - Comment #3405924 - Image #0
                            Amar shete's reply, Apr 11, 2019
                            Damage Shirt hum ko mile hai shirt change ho ke aaya hai humare pas
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                              RabinaKhatun
                              from Mumbai, Maharashtra
                              Apr 13, 2019
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                              Address: 18/7/262 OLD KENT ROAD, PANDESWAR MANGALURU, Dakshina Kannada, Karnataka, 575001

                              The consignment with blue dart awb# [protected] was scheduled to be delivered on 3/04/19.. Without attempting delivery, the status shows address not locatable.. I rescheduled the delivery but there has been no intimation in this regard. The delivery executive hasn't contacted me even once. This has been happening from the past four days consecutively.. Kindly look into the matter and do the needful at the earliest.
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              From Yes bank they sent me a credit card through AWB number [protected] but they delivered in a wrong address and to a wrong person as per the delivery status. Requesting you to kindly resolve the issue.
                              My letter is not receive on given address due to wrong address, so please contact the below number-[protected], [protected]
                              I received the pouch inblue dart and the pouch was in bad condition hence I received the pouch was not good please take back the pouch and refund the amount so we will glad to you that you received our the complaint and that i[censored] refunded the amount so we are waiting for u r reply so as early contact us its request from our sake
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                                J
                                Jayanth Cool
                                from Mumbai, Maharashtra
                                Apr 13, 2019
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                                Address: Begumpet, Hyderabad, Telangana, 500015

                                I have received call after 1 week then the courier guy have not delivered on the day when i got call instead he told that as he got some work he couldn't deliver. And on next day as i called him and asked when can i expect my debit card then he was telling that it will be sent by some other person as he is on leave and that day this guy took all details and after long time i dint got any call nor msg and he dint deliver to me and when i. Checked the status it's showing that ("delivery of your icici bank shipment will be attempted by blue dart today. Track on *") later after so many calls i received this msg (Dear customer, blue dart were unable to deliver shipment a# from icici bank. To update your address, please call icici bank customer care)
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mohan Nalla
                                  from Mumbai, Maharashtra
                                  Apr 13, 2019
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                                  Address: Sector 19c, koparkhairne, 400709

                                  My sbi add-on credit card has been dispatched today i received the call from deliver boy. Due to address change i told him that i will come to my previous address along with my existing credit card and also valid address proof. He refused to give the card and he is speaking rudely and switch off his phone multiple times i've tried to call him and pleased to provide me the card as it was bit urgent. Then also he refused to provide me the card and stating that he will send to bank. Seriously i never expected this kind of reaction from a reputable company like bluedart. Don't provide my card to me that's ok but ask your employees to maintain some dignity and maintain a healthy relationship with customer. Thank you
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    MPleoking
                                    from Mumbai, Maharashtra
                                    Apr 12, 2019
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                                    Address: Qurtr no 4 new building DRP line opposite central jail Indore., Indore, Madhya Pradesh, 452006

                                    My waybill number is [protected] and it must be delivered today but not. Even i called them twice and they said me that our executive is out for delivery of your shipment. Even they mentioned my delivery is completed because of landmark is needed even i provided them my land mark also. I request to contact me tomorrow on my contact which was provided by dbs bank. And deliver me my shipment tomorrow. My land mark is opposite central jail, jail road indore.
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      from Ludhiana, Punjab
                                      Apr 12, 2019
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                                      Address: village mitha post office alma . tehsil gsp, Gurdaspur, Punjab

                                      Sir my name is harman preet singh i belong to india, punjab district gurdaspur and i had a worry of stolent my passport from blue dart mumbai and i sent 2passport from blue dart mumbai to blue dart delhi office but the parcel which the blue dart give me, the parcel contain only one passport but i had give 2passport to blue dart for corrier, the date of the corrier is 6 march 2019 sirr plz help me i had worry about my passport

                                      Sirr please give me your valuable feedback
                                      Yours faith fully
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        in1223
                                        from Bengaluru, Karnataka
                                        Apr 12, 2019
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                                        Resolved

                                        delivery status says 'prohibited area-entry restricted for'

                                        Waybill no - [protected]

                                        The parcel was supposed to be delivered on 12th april 2019. Instead, the status changed to prohibited area/ entry restricted for delivery

                                        Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

                                        Please help me get my parcel asap. I'm not sure where to directly contact the people responsible. There is no direct...
                                        +1 photos
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