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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Oct 27, 2026

Complaints 10618

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944

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 191

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Address: Gurgaon, Haryana

My item: waybill number: [protected] is not being delivered by bluedart for days. I have been writing emails to :

[protected]@bluedart.com
[protected]@bluedart.com

No response.

Passport has been sent by vfs global from delhi to gurgaon, my residence. Who should i contact to get this resolved as none of the phone numbers are working.

I need my package delivered urgently.

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Dear sir,

My hsbc bank debit card shipment tracking no. Awb#[protected] is returned due to i'm not available in mentioned delivery address. Please delivered the above shipment no. To my office address. Kindly find the below address for your delivery purpose.
Address:
11a, divyashree techopark, brookefield, kundalahalli, bengaluru, karnataka 560037

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Tracking number: [protected]

Through tracking On 14 th May 2019 item reached at adoor.till this date no one contacted me and not delivered properly.Today i searched through online tracking, and it's updated that returned to orginal at shippers request.
I dont understand why this happens like this and its not the first time.very bad service .
"Reached at Adoor .But not reached in adoor its in pandalam." No contact number nothing ...If i contacted to adoor blue dart .There is no proper answer.
I know that blue dart is one of the best courier service .But this type of peoples makes your brand down.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

I am having way bill no [protected] and but the blue dart sector 63 noida doesnt even bother to contact me or to atleast make a attempt ..
They have given me the false reason that mine address is incomplete even when i had given 2 major landmark and all other courier companies providing me their services on this landmark ..
Now what should i do . Sector 63 always do this ### to me...they had not delivered me at all ...all the time i have to take my consignment from sector 63 blue dart office...
Please take some action againt them...
Make them to deliver on land mark hotel oranage pie sector 66 noida

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Address: 326/330 Biren Roy Road east, behala madanmohon tola, opposite asoka floors, Kolkata, West Bengal, 700008

My waybill no is [protected]
& Ref No. [protected]
..
My proper Address is : 326/ 330 BIREN ROY ROAD (EAST), BEHALA, MADAN MOHON TOLA, ANANDALOK, OPPOSITE ASOKA FLOORS, BESIDE BAMBOO RESTAURANT..KOLKATA -700008

Mob no. [protected]/ [protected]

Please delivered my documents as soon as possible..

Thanking you..

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Address: Bangalore, Karnataka, 560037

My AJIO package was supposed to be delivered by blue dart to my residential address. I received the call from delivery guy asking me to talk to my "security guy" for allowing him to deliver the package. The package was marked as delivered on blue dart tracking page.
Though, later when I came home, the package was not delivered. Neither was there an entry in my society gate logs. I checked my security footage too and there was no delivery attempt made.
That guy has not picked up my call since. Please resolve this.

Awb#[protected]

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Address: 400097

These is my reference no [protected]
Delivery first call i didn't attempted & after 15 min i call him for my product regarding he said yes i will reched you after 2hours i again i call him he said i will reach in10min then i get the msg that delivery attempted but premises is closed how can you do these, if you don't want to provide the product they why you tell that i will reach there

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Address: Bangalore, Karnataka, 560066

Two of my orders through blue dart courier service not yet received. I received one message like my order is received by one person. But i don't know that person. I think it is delivered incorrectly. I want the contact details of the delivery boy as soon as possible. Please do the needful to proper delivery asap.

I send mail to blue dart customer care but no response from them. Please deliver the misplaced order as soon as possible

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Address: Yavatmal, Maharashtra, 445001

R/sir,

I kavish dolaskar yavatmal maharshtra (India), my parcel from icici bank have not been delivered and when i am searching my parcel on your website it is shown that consignee not available & undelivered shipment held at location it is total wrong my office i. E. Telephone exchange building (Bsnl office) is situated in main market near head post office in yavatmal and it is easily access.
I am totally unhappy your service in yavatmal area.
Regards
Kavish dolaskar
[protected]@gmail.com
[protected]

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Address: Hyderabad, Andhra Pradesh, 500090

Hi Team,

I am not happy about Blue Dart Courier Service about blue dart services and they have mentioned that, Expected date delivery date is on 20th May 2019. They didn't come to my place and directly put that status "Consignee'S Address Unlocatable/Landmark Needed" directly and even they didn't give me a call as well. I don't understand why they do like that and I spoke with customer care team for my courier and i told them very clearly that, i am not available into my home address after 1 PM and i have given the landmark as well as I need to go to office and they said that, they can send me before that time by tomorrow. I have all conversation with me about customer care team when i spoke with them. but they put the status "Undelivered Shipment Held At Location". I don't know why they put that message.
My Waybill:- [protected].

Please help me on this.

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May 21, 2019

Updated by Pavana Gurram Please take proper action ASAP.

Thank you.

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Address: 156,Mettupudur, Vijayamangalam, 638056

From vista print I ordered product I pay for the product by upi method.I entered my mobile no wrong by mistake. The product was not delivered by it show that it already delivered and shows received by my name. it was cheating one I loose my money so please help me for this problem
It is my track ID [protected] .please return my money or product.

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Address: Malerkotla, Sangrur, Punjab, 148023

I have not received my order yet. The ref no is ev[protected]. The company staff is saying to collect the order by going to their office.
This is not good as this is their duty to deliver the order at my address.
The expected delivery was on 16.05.19 but i have not received it yet
The courier company knows our address as we frequently receive items through your courier company
But the staff is not good

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A

Arunsy

from Delhi, Delhi

May 21, 2019

Hi,
i used to get letters from icici bank. Even though address and phone number is given these people never calls customer or even check the address in letter.4-5 times i have gonr to blue dart office and collected the same. I told them also about this.Still its the same story.

M

Mukul Kumar Dewal

from Noida, Uttar Pradesh

May 21, 2019

On tacking staus it is showing consignee out of station but they not called or come to deleivery

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Address: NP486, Nayapatti Main, Near signal of mahishbathan, 700091

The worst customer service and delivery service i've come across. People who are supposed to take care of customer concerns, are very very useless, they don't even know what to tell and what not. The only thing they kno "please collect from counter". They don't even know that they have an option rescheduling of orders, most illiterate and irresponsible customer support i ever knew.

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V

Vaishali 1999

from Mumbai, Maharashtra

May 21, 2019

Product difference jo mangya tha woh aya nhi hai kurti mangai hai aya kuch aur hai

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Address: c2 plaza near apex circle malviya nagar jaipur, Jaipur, Rajasthan, 302017

I have order on hopscotch site on 14 may 2019. My order via blue dart malviya nagar jaipur on 19 may 2019 i have track my order it shows that fake booking/fake address bt no one person has contact me & i contact on his no no number is correct so on 20 may 2019 i was going on blue dart malviya nagar office to collect my parcel and i tell him why he not giving my parcel & not contact me his behaviour is so rudely he said why he contact me i am very dissapointed with blue dart service plz action on blue dart malviya nagar office manager.
My name - jeeshan ali
My no - [protected]

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M

Mohammad Shan

from Mumbai, Maharashtra

May 21, 2019

Please arrange to deliver my undelivered parcel having waybill no. [protected]

We have not being contacted for the delivery of parcel even for a single time.

Please resolve asap

Thanking you.

B

Bhivesh Choudhary

from Jaipur, Rajasthan

May 21, 2019

Shipment is not received, delivery agent didn't call. Want to know from where I can get the shipment
Waybill number [protected].

No one is contacted us...
No is connecting to BlueDart customer care

Worst experience

P

Pavan Busam

from Mumbai, Maharashtra

May 22, 2019

I have given the address of office where i am working. But I got a message that delivery was unsuccessful due to address related issue. So please let me know what is the issue with the address.

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Address: Paschim Vihar, New Delhi, Delhi, 110063

Hi,

This is related to waybill number - awb#[protected] waybill number.

On 17th may, your staff change the status as out for delivery but neither i got any message or call from bluedart for same.
Same day — they changed the status as consignee shifted from the given address.
Please call me and confirm the address.

Address:
A1/28c, maa shakti apartment, pachim vihar, new delhi, 110063

I am still staying at above given address. Could you please look into the issue and expedite the delivery?

May 26, 2019

Complaint marked as Resolved

Due to wrong address printed on my item by the bank-- they have updated the status as consignee shifted from the address. BlueDart doesn't updated me with the valid reason. I had to talk with the customer care and got to know about it. Afterall it's bank side fault and so closing the complaint

Blue Dart Express customer support has been notified about the posted complaint.

May 22, 2019

Updated by mk32singh Haven't recieved any update on this. Could you please expedite the delivery or investigation of the issue?

May 22, 2019

Updated by mk32singh Had conversation with BlueDart customer care and got to know that the address is wrongly written by Bank.
Instead of A1/28C they have written A 1128C.

Could You please initiate the next procedure instead of keeping the item in BlueDart office? And if possible please confirm with Bank and deliver the item to above address or contact in the given number of consignee by Bank (if any) and deliver the item to the address.

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A

Amsa raj

from Mumbai, Maharashtra

May 21, 2019

Sai ram theater (lane )

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Address: Delhi, 110092

Dear sir,
My way bill number is [protected], i am available here at my given address but no one person to come for delivery here and message written at your site that no one consignee found at given address so how it is possible, i think your delivery boy is not interested to search my address, i am quit surprised regarding response of your reputed company

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I

IMRAN S IMRAN S

from Delhi, Delhi

May 21, 2019

Replace the parcle and the parcle box is broken and it is old stoke. We want to exchange the parcle with some other, my order id no :CK10569 . Please i want to exchange the parcle with drelling machine full kit as much you can exchange the parcle

N

NirdeshMishra19

from Mumbai, Maharashtra

May 21, 2019

Your employ is not good working. And language is very ved. Number is [protected]

NirdeshMishra19's reply, May 18, 2019

He employ is very bad .

N

Narendra 85

from Mumbai, Maharashtra

May 21, 2019

My atm card on dispatch from ur courier from 2 May but still not delivered. I checked the status that show courier was come on ur courier service At Naliya but 10 days was completed but ur courier boy not delivered still now.
It's my ATM card in courier so take corrective action.

A

Anit Yadav

from Rohtak, Haryana

May 21, 2019

ICICI bank sent me a letter by bluedart AWB[protected] on 10/05/19 and I received a message of delivery on 13/05/19 while no such letter/ courier is delivered at my address so far.
Please do the needful at earliest possible.

Y

Yunus Mohammad

from Agra, Uttar Pradesh

May 21, 2019

My products changed

Yunus Mohammad's reply, May 15, 2019

My products change

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Address: Reva University, 560064

I have been checking the status of my order, in status the order is out for delivery but haven't received any call from delivery boy. Please connect me as soon as possible. It is very important to me.
My address is yelhanka old town, reva university college, near bsf streets, bangalore, pin code:560064
Phone no:[protected]
Email: [protected]@gmail.com

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Pratyasha Goswami

from Mumbai, Maharashtra

May 21, 2019

I was waiting to receive my Purchale but its unexpectedly that delivery guy cross my area and i didnt receive yet my purchale...its very urgent to me...i need it today but your services didnt give us delivery boy phone number to than how to get him and my purchale now ?

V

Vickramjit Singh

from Amritsar, Punjab

May 21, 2019

By mistake wrong order placed.please cancel this order.

Y

Yunus Mohammad

from Agra, Uttar Pradesh

May 21, 2019

My products change

Yunus Mohammad's reply, May 15, 2019

My products change

A

anusha1993

from Gokak, Karnataka

May 21, 2019

Bank dociment not response ur office any time closed office

V

VANDANA HIREMATH

from Mumbai, Maharashtra

May 21, 2019

AWB No [protected]

Order No 58383OS

I have ordere for designer dress
material but we delivered saree .
Saree quality is very bad . We don't
want saree I want to return the product ..
please refund the amount.
So
I want to return the product that we
have delivered.

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Address: 603202

Dear sir the courier boy has not deliever the doc in my home, i did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no [protected]
My way bill no [protected]
Please send me my document

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Address: Nizamabad, Andhra Pradesh, 503111

Hi,
I have ordered a product through Ajio and was waiting for it. It was about to delivered by 8th of May 2019, i didnt Recieved any call from the consignee and they updated the status as i am out of station...i never refused the consignment...you have to look after it seriously... it happened to me twice by the staff here in kamareddy branch...many people are facing trouble with Blue Dart courier, Kamareddy Branch...please find the attached details

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Address: Bangalore, Karnataka

I have ordered titan watch. It was expected to delivery on 03 may 2019.
But still it is not delivered. It almost 20 days completed. But still not delivered. Customer service numbers also not working. Try to resolve this issue asap. Please find the details of order below.

Waybill no :[protected]
Ref no: 1616879
Pickup date:01 may 2019
Expected date: 03 may 2019

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M

Msvpj

from Chengalpattu, Tamil Nadu

Aug 26, 2022

I have order watch on Titan expected date is 24 August but till it's didn't not delivered
Order no is 7340434

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