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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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Blue Dart Express reviews & complaints page 202

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V
Veena Chauhan
from Gagret, Himachal Pradesh
Feb 21, 2019
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Address: 173104

Sir i have ordered something from mintra which was delivered to me on 30th jan 2019 by blue dart employee. After that ur employee named maya ram sharma phone number [protected] is calling me late night and sending me unappreciat message s on whatsapp.. I have expected such behavior from ur employee... Kindly take some action against this. Your employee maya ram sharma is giving his service to sangrah, dadahu distt-sirmour h. P... He is stocking me and i am really scarred please take some action against him...
Feb 21, 2019
Complaint marked as Resolved 
I just found that the guy which was stocking was not the blue dart delivery guy
Blue Dart Express customer support has been notified about the posted complaint.
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    R
    Rpnas
    from Hyderabad, Telangana
    Feb 20, 2019
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    Address: 501301

    Dear sir,

    My axis bank debit card shipment tracking no. Is awb# [protected]. Today (On 20th feb'19) i got a message that card has been delivered but i was not available in mentioned delivery address, actually i was updated my permanent and communication address through axis bank mobile app but only permanent address got updated but communication address not get updated. So i submitted a complaint to axis bank for the address change. Could you please deliver the above shipment no.in my present address. Kindly below address for your delivery purpose.

    Address:
    H. No: 10-3-144/3,
    R l nagar,
    Rampally,
    Medchal malkajgiri,
    Hyderabad,
    Telangana.
    501301.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      akhilrajan2010
      from Chennai, Tamil Nadu
      Feb 20, 2019
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      Address: 110089

      Item description as per website: fossil watch combo (Set of 3)

      Order no : 3931
      Cust code : 667306
      Ref no : bt14feb464
      Ordered on : 13 february 2019
      Delivered on : 16 february 2019
      Order amount : rs. 1499/-

      However upon opening the package i realised that, all the three watches were of some other brand and also fake quality ones.

      Apparently it's mentioned on their website, "100% original quality" and "3 days money back guarantee". But the products were definitely fake. And there is no option anywhere on their website to request a refund.
      Also there isn't any sort of contact information on their website.

      I sent an email regarding this issue the very next day to the email id ([protected]@gmail.com) that was given on the courier package. But there is not even a single reply till now.

      P. S. The package was delivered by blue dart express.
      Vendor name : balaji traders (As written on the courier package)
      Website name : shopkart360.com

      Please take this complaint as a priority and report them, so that more consumers won't be cheated in the future.

      Hence, i am ready to return the item back.
      Therefore please initiate a refund for the same as soon as possible.
      Blue Dart Express customer support has been notified about the posted complaint.
      Dear sir,

      please find the waybill number [protected] this shows the status as Shipment Detained By Regulatory Authorities please move the material to varanasi
      Please change the delivery address of order AWB no.- [protected] to below mentioned address :-
      Ramayanam bhawan
      C/O Kedar nath sah
      Ambai, Gayatri colony, Habibpur
      Balti karkhana Chowk, bhagalpur
      Pin - 812005
      I received my parcel but size and product don't matche return my parcel
      My waybill no is-[protected].but I am not yet received my shipment according to tracking report.kindly provide me your bluedart biker no.so that I will contact him.your nearest branch not responding call.toll free no also not running.then how we communicate with you.
      Im vamshi.r
      I ordered men fossil watch combo and i received fastrack set.
      Total bill-1499
      Plz requesting 2 u refund the product
      Guve me the money back plzzz.
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        R
        Raag69
        Feb 20, 2019
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        Address: 560062

        Hi,
        We are waiting in the home itself for the cheque book,
        But then also no one came to deliver and today morning i am seeing the status
        "c'nee shifted from the given address"

        So negligible that no attempt was made to deliver even on the urgency of the my cheque book this is so disguising,

        Can you please let me know the number and name of the guy who tried to deliver

        This happened on :- 19th feb 2019

        My brother was waiting in the home itself to get the cheque book
        No attempt was made for delivery as of i know,
        Blue Dart Express customer support has been notified about the posted complaint.
        Abhi tak koi information nhi hai..16 tak receive hona chahiye tha . Lekin avi tak mere pass delivery nhi hua..aur Coustemer care ko bhut baar call v kiya hu..bt koi action ab tk nhi liya gya hai...

        [protected] tracking no
        The delivery agent refused to deliver my product after showing my ID proof(Aadhar Card) also. He asks me to let him come inside my room otherwise he will not deliver my product
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          Z
          Zuha Khan
          from Mumbai, Maharashtra
          Feb 19, 2019
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          Address: Srinagar, Jammu and Kashmir, 190011
          Website: Shopkart360

          Name: Zuha Khan
          Invoice date: 2/14/2019
          Customer code: 667306
          Ref. No.: BT14Feb470
          Shopping site: Shopkart360
          Order date: 13 Feb 2019

          I ordered fossil watches combo from shopkart360 for 1500 but what I received is not worth a penny. Very cheap watches that are not worth Rs 100.

          Please kindly help me get back my money and sue the fraud company.
          Blue Dart Express customer support has been notified about the posted complaint.
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            G
            goutham mallck
            from Kuchaiburi, Odisha
            Feb 19, 2019
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            Address: 755044

            Ian goutham mallick my order number is (Protected) order date:13.03.2019 delivery date:19.02.2019 product name fashionable simple wear tailored fit solid casual 3shirts for man size :s total amount:999 (Shipping) return reason: product (Shirt) is totally different in design and colour shirts are very bad colours and quality so i was return the product and i want refund my money
            Blue Dart Express customer support has been notified about the posted complaint.
            Waybill No : [protected]
            Reference No : [protected]
            at Bluedart courier, HSR Layout, Bangalore.

            It’s marked with below comments for above delivery at location pin code 560068, having made no contact to deliver the courier
            “Consignee'S Address Incomplete/Landmark Needed“
            Ref no.: BT14Feb191
            Cust code : 667306
            Product ordered was a fossil
            watch
            Amount charged is 1500
            Reason for return is that the productbis different from what i had ordered anf of cheap quality.
            So i request u to kindly refund my cash and take back the product.
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              S
              Sinc25
              from Kharagpur, West Bengal
              Feb 19, 2019
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              Awb [ [protected]]
              I was contacted on the first day of attempt to delivery, i asked to deliver the next day, even mentioned the time.
              Nobody contacted me the following day yet i received a message that the person was unable to deliver. Also the link in the message to report an issue against the order doesn't open.
              Only three attempts are made and then the product gets cancelled. This issue recurred quite a no of times that the delivery person doesn't call after the first attempt and the product gets returned.
              Really fed up with such inconveniences!
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                ManushaMalli
                from Hyderabad, Telangana
                Feb 18, 2019
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                Address: 500081

                Hi i m anusha

                Order id : 38954
                Courier service company : bluedart
                Awb no. : [protected]

                Items in shipmentrder date: 06.02.2019
                Delivery date:18.02.2019
                Product name: pink t-shirt dresses
                Size: l
                Total amount:999

                Return reason: product (Tshirt) is totally different.
                Quality is not good
                So i want to return the product and my money back
                Blue Dart Express customer support has been notified about the posted complaint.
                My waybill no. is [protected]. My expected delivery date is today. But the status shows" Restricted area entry prohibited for delivery". I want my parcel anyhow as it had important items. Please look into it as soon as possible. I want it within 24hrs at my doorstep.
                Way bill number [protected]
                I have not received. Bludart is
                Useless online delivery system. Kindly send my item or better u stop doing this business
                Before five days in callig from bludart delivery person address verefycation ok I am clear but not delivery please delivery this shipment
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                  N
                  neohacker
                  from Mumbai, Maharashtra
                  Feb 18, 2019
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                  Address: 600097

                  Hi, i am a corporate customer & my bank sent some important details to my home address, but when the delivery person showed up, i wasn't at home. He called me and started abusing me for not being at home and said he threatned to purposefully throw away my package and i wont be able to get my package.

                  I am extreamly hurt and want to bring it to attention. Since my package is still with bluedart and it has important things. I am not disclosing the awb number
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Feb 20, 2019
                  Updated by neohacker
                  Any updates ?
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                    A
                    ADSevak
                    from Mumbai, Maharashtra
                    Feb 18, 2019
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                    Address: Mumbai City, Maharashtra, 400007

                    I have to inform you that karvy fintech had couriered my document in april 2018 with tracking no [protected]. As per there reply courier company says it has been delivered. I have not recieved the courier and has been following up with karvy since august 2017. The address where it was mailed was locked, please let me know who has recieved my document and which date. If you are unable to give me details i will have to lodge a compaint with local police station.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Order date -12/2/19
                    Delivery date-17/2/19
                    Product name-fossil men watch set - 12
                    Total amount-1499
                    Return reason:the watch i got is totally different form the brand i ordered
                    And the watches is of bad quality
                    So pls consider the complaint and take the product and refund the amount as soon as possible
                    I order fossil 3set combo watch but received fasttrack watch.
                    Jayshree Salian's reply, Feb 15, 2019
                    I received wrong watch instead of fossil received fasttrack watch. I need replacement or money back.
                    My name is ASMITA AMBAJI REMJE. I Purchase from shopkart.com watch comboo
                    I WANT RETURN THE PRODUCT ..PRODUCT QUALITY WAS NOT GOOD
                    Order date : 13.02.2019
                    Receive date : 15.02.2019
                    MY ORDER NUMBER :3651
                    Total payment : 1499 rs.
                    My name is Siva Sankar
                    Living in kakinada.
                    I have faced problem in your delivery office
                    They replied very rudely and auragently.so take the nessesary action.and improve a customer satisfaction.
                    Thank you sir.
                    Si a's reply, Feb 12, 2019
                    Very worst performance in kakinada bliedart courier office
                    Dear Team,
                    This imform you that your employee was not working properly.
                    Because i am purchase in products from shopClues and my shipment No is [protected] but as on date i have no any information where is my product.
                    So plz it's my humble request kindly confirm and provide asap.
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                      L
                      Lokesh Kumar Tungaria
                      from Suratgarh, Rajasthan
                      Feb 18, 2019
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                      Address: Bikaner, Rajasthan, 334001

                      Sir,

                      I ordered 7 feb 2019 universal bike body cover by shop-clues, but after i known by my mistake wrong address by pin code, after i try to return and cancel the orderd but no link show for return and cancel, or no response by shop-clue and blue dart. I already paid by debit card, no refund, many problem faces everyday.
                      My order id is[protected].
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Pleasw provide me my package of wayy bol no [protected] on sunday as it is a emergency please blue dart i am in my home only.
                      .
                      No item is wrong
                      Plese help me this prouduct is fake blue durt
                      TG tech's reply, Feb 12, 2019
                      plese ruturn my product
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                        N
                        Nick Han
                        from Bengaluru, Karnataka
                        Feb 18, 2019
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                        Address: 560078

                        Waybill: [protected] & [protected]

                        There are 2 items to be delivered. The address was my office one, as my office is closed on saturday there's no one to accept the delivery. On saturday 16 feb evening at around 7:30 i got 2 sms saying my order is delivered. When i checked using the online tracker, there it says delivered to self. As there's no one in the office to confirm i waited for monday to check if it really delivered. On monday, when i inquired with office front desk/reception there's no entry for saturday deliveries in the log book. How can you guys deliver items without checking a valid id? And how can an item be delivered, when there's no one there.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Feb 18, 2019
                        Updated by Nick Han
                        Title update - tracker says delivered but I didn't receive any item yet
                        Hi

                        This is Akash Chotapalli. My Amazon order with referenceno.[protected] should be delivered to 14-554, Burma Street, Madanapalle - 517325.

                        Please check the details and do the needful.

                        Regards,
                        Contact #: [protected]
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                          runjhun001
                          from Attingal, Kerala
                          Feb 18, 2019
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                          Address: Hyderabad, Telangana, 500019
                          Website: shopkart 360

                          Hi i am ayushi jaiswal
                          I ordered a combo of fossil watches but i got delivered a combo of fastrack watches which is of poor quality and i want the amount to be refunded.
                          The watches seems to be not genuine and of no use. I didnt ordered the brand which i got, it is completely different.
                          Kindly revert back and address my problems.
                          So please consider this as soon as possible.
                          Invoice date : 2/13/3019
                          Ref no : bt13feb597
                          Cust code : 667306
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Feb 18, 2019
                          Updated by runjhun001
                          The amount I paid for the watches is 1499 and the watch is not less than 100 rs
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                            J
                            jayas999
                            from Chennai, Tamil Nadu
                            Feb 18, 2019
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                            Address: 700156

                            This is to inform you that i have paid rs 2000 to the delivery person with respect to a order number [protected] payable (Rs 1023) delivered on[protected]:50 pm

                            In return i received only rs 970 from the blue dart delivery person. The remaining 7 rupees is still pending.

                            Please try to refund the pending dues of 7 rupees within (24 - 48) hours or adjust 7 rupees with current [protected] order number payable (Rs 1870) which is going to be delivered in my home on 20/02/2019.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Nitin16898
                              from Chandigarh, Chandigarh
                              Feb 17, 2019
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                              Address: Barnala, Punjab, 148101

                              We applied for visa in american ambassy delhi and we had choose premium service for delivering our passport back to our home with all fees (Rs 500) of courier was paid at the time of booking. American ambassy has sent our passport through blue dart courier no [protected]. At the time of delivery courier at our address, the courier boy has again charged rs 500 to deliver that passport without giving any receipt, said receipt will be mailed to you on your email. He said if we not pay the amount, he will sent courier back.

                              How this a courier company smartly charge double amount for one courier.

                              We have also mailed this complaint to visa aplication centre given on courier docket.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Lasvikalaxman Parimala
                                from Malappuram, Kerala
                                Feb 17, 2019
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                                Address: Hyderabad, Telangana, 501301
                                Website: Blue dart

                                Item is not correct that juice blender is not working nd not sure it's make juice in that electric juicer. So please return back nd refund my amount. Compliant means what rey don't have sense wht 350 words.
                                Rampally near andhrabank 5-1-2.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Manoj Kumar Mundhra
                                  from Ahmedabad, Gujarat
                                  Feb 17, 2019
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                                  Address: Surat, Gujarat, 395007

                                  Delivery boy do not come to our premises and wrongly write in delivery status that premise is closed at that time he call me to collect from him from his address.Delivery boy behavior is not good. And also I can't get Mobil that day it is most important thing to me.delivary don't do their job properly and respectly.I want that take right decision for it and sand my Itam soon.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Sowmya Vegesna
                                    from Bengaluru, Karnataka
                                    Feb 17, 2019
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                                    Address: 560011

                                    I am sowmya vegesna

                                    My reference number is rtk953444
                                    Customer code - #1011

                                    Order date -13/2/19
                                    Delivery date-15/2/19
                                    Product name-fossil women watch set - 12
                                    Total amount-1499
                                    Return reason:the watch i got is totally different form the brand i ordered
                                    And the watches is of bad quality
                                    So pls consider the complaint and take the product and refund the amount as soon as possible
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Dhara Hiren
                                      from Ahmedabad, Gujarat
                                      Feb 16, 2019
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                                      Address: Vadodara, Gujarat, 391410

                                      Hello,

                                      Purchased a xiomi phone on 13th feb afternoon. Writing this on 16th feb 9:10pm after much annoyance.

                                      Expected delivery date : 14th feb
                                      Waybill no. [protected]

                                      On much follow up on email, on 16th the tracking details got updated. Recieved a message that the delivery would be attempted on 16th. Am home since then awaiting the delivery man to arrive.

                                      At 8:30pm. Website reads : delivery attempted premises closed.

                                      How is it possible? No door bell, no phone. Now tomorrow i have a commitment and would be travelling, so the house would be closed anyway.

                                      I have bad experience on 3 levels that company needs to look into.

                                      1) it took 3 days for package to reach from ahmedabad to vadodara. (Even a normal courier service provider, delivers next day between these stations.
                                      2) no updation on the delayed schedule if its late, by when would it reach. We are left to wonder about the whereabouts too for 2 days.
                                      3) lie on the attempt of delivery. Delivery not attempted yet updated as attempted and premise closed.
                                      4) no phone call from the delivery boy to even confirm that he has attempted the delivery. I buy quite a lot from online shopping, and delivery boy always gives a call if attempted and not delivered.

                                      We have our schedules and commitments too, and can not keep waiting and adjusting our travel schedules and availability to the convinience of courier companys time.

                                      This is absolutely not expected from a company like bluedart. Absolutely unprofessional handling.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Suryan74
                                        from Banswada, Telangana
                                        Feb 16, 2019
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                                        Address: 500004

                                        I don't understand why bluedart hired worst delivery guys, when i was checked my order waybill [protected] reference no : [protected], it is showing out of delivery at 10:40 am but after 05:08 pm, the status is showing that the consignee shifted from the given address, i am still at home at that time. When i tried to call bluedart basheerbagh contact number [protected], its not working. They couldn't even provide delivery guy number and delivery guy couldn't call me either. What should i do.. Where can i get my order??? Without proper communication.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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