Blue Dart Express Complaints & Reviews

Dear sir/ma'm,
My name is yashwantrao patil, living in silvassa, dadra and nagar haveli. Hereby, i wanted to register a complain of false delivery report by blue dart to sender of my package. Here, i have mentioned all the details.

On 15th january 2019, i got a message from my hdfc bank that they have dispatched my credit card through blue dart services having number - [protected]. On 1st of february, i got a message from hdfc bank that your card is returned to us (Hdfc bank).
Here, do mark that no communication was done by blue dart regarding sending or delivering of package also most importantly, delivery was not taken place.

On 8th february 2019, i got a message from blue dart (Thankfully) that my hdfc shipment (Same credit card that was not delivered by you) will be attempted by blue dart today having number - [protected]. So, i tracked my shipment online on which i found this message "consignee not available." but none came to my address to deliver it or not even a call given by your delivery boy. So, on 9th february, i personally visited your blue dart courier services, tokarkhada, silvassa and talked to your employee. I asked about delivery boy for this false message. I got an reply that i can't found it as my server is not working properly right now. Then i urged him to find my package in their office and luckily they found it.

I wanted to register a complain over there but i didn't find any 'complain box"or"complain register".
Please take necessary actions regarding it so your service's reliability can be increased and you can be more trust able courier services.

My contact number is [protected] if you want more explanation.

I hope you will come up with some kind of solutions for this.

Regards,
Yashwantrao patil

Recently I ordered an MaxPods wireless earphone online.My order id no is MAX1968
As the order i arrived i found out that the product which I ordered was different the product i got was wrong i need to return it back and i want my money back Asap.I will really appreciate your if you help me getting my money back.

As per your message and my tracking id it is reflect that the item is dispatch but i haven't receive the item nor any call from your delivery office. Instead i called your delivery counter and inquired regarding my package and they said it will be delivered on 8 feb 19, after that i call to delivery office and they done misbehave with me and cancelled my order without my permission i think this kind of delivery will grow bad impact to every customer. It is very discouraging to be your customer.
Please take action against this so that these will not happen to other customers

Today i received my courier through this service, at the time of delivery i checked the item in front of delivery person and found it broken.. I requested him to take that product back because it was damaged but he refused.. Nd say that's non of his business.. I'm attaching the bill for further investigation.. And hoping for positive response.. Thank you

Invoice date:2/5/2019
Ref. No : bt05fell296
Custom code :667306
Get no. :07hhxps2914e1z|
Shipping address:
Saravanan
College name rvs arts college, near by kmch hospital, area name sulur, coimbatore, tn
Pincode :641402
Contact no: [protected]
Sir they said 3 combo fastrack watches at 1399 but i got a really fake watches, it's not even worth it for 100 rupees, i'm a college student, i run college fees with my own part time jobs, i'm really depressed please sir can you make to refund?

Courier no. [protected] on 23/1/2019.

A courier enclosed with a certificate urgently required at trivandrum was couriered through your firm blue dart vide courier despatch no. [protected] on 23/1/2019 from pune. The consignee address comes within the municipal area very close to trivandrum it park. When other agencies are delivering the courier within 2 to 3 days with cheaper rates, this certificate was send by your firm for amount rs 450/- due to extreme urgency and with the intention that, the item will deliver more faster and will be more accountable.

Your agency at trivandrum has just handed over the courier to the security guard at the gate on 2/2/2019 after a period of 11 days. Your agency has not even shown the decency to handover the courier to the addressee. Due to the above delay, the respondent could not produce the certificate to the appropriate authority.

Request for necessary action in this regard to make good the loss.

With regards.

Mathew koshy
[protected]

My tracking id [protected] shows that the item is dispatch but i haven't receive the item nor any call from your delivery office. Instead i called your delivery counter and enquired regarding my package and they said it will be delivered today ie 8 feb 19, but now i'm trying to call all your office and no one is answering my call. I think this kind of delivery will bring bad impact to every customer. It is very discouraging to be your customer.
Please look into the matter so that my item will be delivered by tomorrow and ensure that these will not happen to other customers and in near future

No response on message for delivery slot and no way to get the courier collected. There should be some way to have get our courier and the courier tries to deliver on his convenient time and usually on weekdays, so should someone sit back leave his work to collect his courier and plan his weekdays and you don't even have a way to get in touch and schedule a different delivery slot except message but they don't even respond

Dispatched message not sent to my number also delivery person not even waiting for 10 minutes.. And the delivery person did not contact me through his number.. He called me through my apartment security number. Please provide me a solution since it is very urgent. Please try to contact me as soon as possible. Without tracking number i am not able to track my application and also not able to register any complaint

I would like to bring your attention to an issue which I faced with Blue Dart service. The first time I ignored it however, this has repeated a second time, as a result I am really angry with how the service was not delivered.

Now the issue was with regard to my package not being delivered stating that "Consignee address unlocatable/landmark needed". This was despite the fact that I had completely mentioned my address and other posts have had no problem locating my address so far.

The shocking thing is when I told others of this they were surprised as well as to how would Blue Dart do like this. Even when I went for the pick up at the Gandhari Angankovil Road Blue Dart office, near Secretariat South gate in Trivandrum city, I was told by the desk personnel shamelessly that the issue was not with my address but lack of delivery persons towards my area. I am like seriously, as my location comes under urban area and not in some remote location. I had to waste the whole day just waiting for this delivery. One would wonder why run a courier service if there are shortage of delivery personals.

My experience with Blue Dart has thus cautioned me to avoid this service in the future. I am attaching some files for you to verify my claims. In the files you can see instead of mentioning pickup, he mentioned out for delivery and delivered within 4 mins. You can also check my address details to see if it's really lacking any information for it to be unlocatable.

Hello team,

I would like to report you this complaint -

Way bill no - [protected]
Reference number - [protected]

The courier that should be delivered to my hdfc home branch was delivered to chennai hdfc branch for some unknown reason.

My debit card was about to be deliver to my home location thane, however my home was locked as we were out of town and the delivery boy siad me that the card will be sent to my home branch and i agreed for the same.

Fyi - my home branch is vashi sector 17 and the courier was sent to chennai branch, not sure for what reason.

Please consider this as my complaint and deliver the card to my home address in thane.

Thank you.

Regards,
Vishal tayade

Sir I call many time to place my order and I call many time in blue dart customer service number but no one can response
Sir agr mujhe mera courier kl ya parso tk na mila than I complaint against your courier service so ab tk 10 call kr chuka hu ab bhi call pr hi hu call uthake koi reply tk ni krta so ab dekh lijiye apna kl ya parso tk ka time h apke employees ke pass

Hello.. I'm rahul saha
From suri, birbhum, west bengal..
I have ordered a bluetooth headphone 4.1 waterproof.. & just got it right now on 6th feb 209.. When i connect the headphone to my oppo and even the samsung smartphone, the sound quality is very very bad, there is no base on the sound track.. So i want to return. Kindly give me the reply and solve the problem and please refund the money asap.

This is now very annoying me also frustrating. My order number
[protected]. Please check the details you will again get same reason
That they are not able to find my address. This is third parcel in a
Week and they are still not able to get my address, how you guys
Working like this. Do you really care about these emails i am writing
To you. What action have you took after my first complaint? This is
Happening again and again.

I have got the wrong product i can scence it with out opening because i ordered sony big size bt head phones, but i got a normal size parcel and i have also noticed it might be not the exact product so i want a refund policy applied! But its definitely a fake product i can actually say dat for sure please take it back i have paid 1600rs for just such fake product! Im even understand effotable for such amount please take back the product and refund the amount with in a limited time!

Manjari br.hadapsar, pune branch workers are not doing proper work with honesty, they misbehaves with customer and don't gives their orders and tracking report shows bad...this is your system if yes
we are complaing agaist ur syatem in consumer in next 7 days
regards.

dr.ladkat manoj
hadapsar, pune, [protected]

Size : M
Product is totally different designs and colors. Shirts are very bad and quality. So I was return the product and I want refund my money.
Product Name : Fashionable simple wear tailored fit solid casual 3 shirt.
I have choose one colur but received another one...
Ref No: [protected]
Cour : Blue dart- Dart plus
Date : 28/01/2019
Received Date : 02/02/2019

I ordered through an page and they delievered so cheap products. And they are not even replying to my messages now. What can i do to get my refund back? Please help me to return this parcel. My awb number is [protected] please try to look into this matter and get my money back. I am continuosly trying to contact him but he is not picking up my call....

Dear sir/madam,
I very sent my consignment from madurai to varanasi on 24.01.2019. It was expected to arrive on 01.02.19. But till now it says not delivered. On tracking it shows it s in varanasi. And shows the address is wrong. But the address is absolutely fine. And nobody is contacting me.
My consignment no. Is: [protected]
Kindly take necessary steps.

My WB -[protected] supposed to deliver yesterday ie on 4th feb2019 & i was waiting for the shippment all the day at home but the tracking site displays premise closed and land mark needed, which is false.ps take necessary action against these type of nuisance.This is not expect from bluedirt a renowned courier service.