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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10547

Resolved

942

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9605

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Thiruvananthapuram, Kerala, 695583

Dear team,

This is regarding the awb # [protected] & awb # [protected]. Kindly note that the address for delivery is my residence, however the delivery person says he is unable to reach my house and insist that they would deliver it to my office. When i am in a meeting at the office, they attempt for a delivery and refuse to come to the office to delivery. This has been going for almost a week now. I am requesting a delivery in the morning or before 2 pm at my residence. After 3 pm at office. Till date i have been made to run from post to pillar and the delivery boys speak rudely in the local language. Request you to help me get the delivery of my package.
The delivery boys mobile numbers are [protected] & [protected], [protected], [protected]

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700060

My pacakage has been held at bluedart office in kolkata mahestala for nearly 2 days after i were unable to receive it on the date of delivery so i emailed bluedart to reschedule it & deliver it the nxt day i waited the whole day but dint receive it bluedart says it providing the best customer service is this the example i hve been experincing this worst serivice the second time .People really seems unbothered it was my cod order & its taking gazillion days to receive my order on time worst experince ever please kindly see to it

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Jan 25, 2019

Updated by Resa16 [protected] my tracking no.

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Address: Jaipur, Rajasthan, 302004

I have placed a order from droom. But due to incorrect shipping address it is still not deliver.
It was due to less printing address. So please correct this address. Now my product is shown in vaishali nagar jaipur office. Please shipped my order asap.
My waybill no=[protected]
Refs no: 14104531

Now shipping address is :
Dotsquares technologies pvt. Ltd
4-ra-5, near monilek hospital, monilek marg, goner, sector 4, jawahar nagar, jaipur, rajasthan 302004

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Address: 533238

I ordered a smart watch named krypton lem7. And it is delivered to me through blue dart. But, when i opened the box the smart watch that i ordered was not there, i found another brand named watch in there. So, i want to return the product and want my money back as soon as possible. Hoping a better and speed responce from your side blue dart.
Note: i didn't even completely open the product and bills are there and please return the product and refund my money as soon as possible.

Blue Dart Express customer support has been notified about the posted complaint.

Jan 24, 2019

Updated by Naveen Reddy Kovvuri I ordered a smart watch named KRYPTON LEM7.and it is delivered to me through blue dart.But, when i opened the box the smart watch that i ordered was not there, i found another brand named watch in there. So, i want to return the product and want my money back as soon as possible.Hoping a better and speed responce from your side blue dart.
Note: I didn't even completely open the product and bills are there and please return the product and refund my money as soon as possible.

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Address: Aligarh, Uttar Pradesh, 202002

Website: www.bluedart.com

My courier bearing awb# [protected] was about to be delivered today by bluedart aligarh, up. I received the message that the shipment was delivered to me at 15:24 but the delivery was never attempted by the delivery guy. I feel some kind of fraud here. Respond to my query asap because services like these can prove to be fatal to your company.

+1 photos

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Address: Bangalore, Karnataka

While other courier services finds the address easily, but blue dart finds it difficult. I am in urgent need of the product but, you guys do not even try to contact us to find the location,
but easily have a way out to say ADDRESS NOT LOCATABLE. More over your customer care number DOESN'T WORK. Pls Deliver as promised, if cannot don't promise.

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Address: 411052

[protected]

Location details date time *
Kothrud (Pune) undelivered shipment held at location 23 jan 2019 08:49
Kothrud (Pune) undelivered shipment held at location 22 jan 2019 09:47
Kothrud (Pune) undelivered shipment held at location 21 jan 2019 10:38
Kothrud (Pune) undelivered shipment held at location 19 jan 2019 09:22
Kothrud (Pune) c'nee shifted from the given address 18 jan 2019 13:20br...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Website: www.bluedart.com/web/guest/trackdartresult

Worst service of blue dart.

I was just waiting for my amex cart at my office location. Blue dart courier spoils my all the travel plan, since they mentioned the wrong status and don't deliver the card. And also customer care doesn't support me. Just they put i can set the priority, what i will do with priority, anyone needs their package on time.

It was not first time, i had face the similar situation in past as well.

There is no worst service than this. Very very cheap service.

Blue Dart Express customer support has been notified about the posted complaint.

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B

balwanthajay ajay

from Hyderabad, Telangana

Jan 24, 2019

[protected] when he come he should call me he did call me and went back. So when deliver date is thier I should not to go to a bathroom.what is this service. I want my card back

D

debu@1235

from Durgapur, West Bengal

Jan 24, 2019

I made a courier through blue dart on 24.10.18 vide ref. no.-[protected]. The courier agency taken a money of amount Rs.350.00. The item was not delivered and returned. But the money was not refunded.kindly send me refund amount in my account.

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Address: Faridabad, Haryana, 121013

Website: www.bluedart.com

My name is rakesh pal i was suppose to receive a courier ([protected]) today but amazingly courier guy did not reached at my home and delivery status got updated "delivery attempted-premises closed" this is how they buy the time.

If the door was closed, however my entire family was available at home, they could have called me up but the call was not being made.

This is just the tactics to achieve their eta, would request you to take strict action against them.

Regards,
Rakesh pal

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Address: Chennai, Tamil Nadu, 600117

Website: Blue dart

I was about to receive DD from IDFC bank and it is about to get delivered on Jan 14, 2019 but my delivery is getting delayed. past one week I'm contacting them but worst service. They keep telling same thing nd delaying.no calls received nd wrong update is being given.
AWN number [protected]

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Parcel shipped on 10th jan 2019 and arrived at nearest location on 12th jan 2019.

Till today 21st january delivery not done and never contacted on phone for delivery. Wrong status updating in delivery centre that item out for delivery, then without making any phone call status updated "consignee's address unlocatable/landmark needed".

Very poor service, for same address i got delivery before twice and once the item returned in past. I don't on what basis they are doing this. If they don't have service to the destination address should not pick up the shipment.

Waybill no - [protected]

Jan 25, 2019

Complaint marked as Resolved

my shipment deliver after two days of this post. But truly speaking poor service of bluedart for outstation area.

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Attkaur

from Chandigarh, Chandigarh

Jan 21, 2019

My book is undelivered to me but the receiver receive my book, he didn't call me

Attkaur's reply, Jan 16, 2019

Undelivered

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Address: Rajkot, Gujarat, 360025

Dear sir/madam,
I have received a call on 16.01.19 of your delivery boy regarding delivery of curior. Your executive not wait for 10 minit and refuse to delivery of curior and his behaviour not genuine with us. And till the date curior not received. Kindly help on priority and resolve my issue with genuine behavior.
Waybill no.[protected]
Kindly contact [protected]

+1 photos

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Akshith Rohan

from Dharapuram, Tamil Nadu

Jan 21, 2019

I had claimed for the axis debit card as it was lost, so the axis bank sent the card through blue dart to deliver the card. But after some days it reached BIAL later on it said it was delivered to some unknown person. But i didnt received the shipment at all. Please help me out...

B

Brijesh Meher

from Nashik, Maharashtra

Jan 21, 2019

Dear Sir,
My Name is Brijesh Meher, My shipment id is Awb#[protected].
IT is Third time dispatched by HDFC . Your Blue Dart Employee is Returning without Calling me so this time Please Call before Coming .

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Address: Barnala, Punjab

Dear sir,
My credit card was sent by sbi to my home address vide no. Ev[protected]. On tracking online i came to know that my card was returned due to insufficient address. But i want to state that my address us 100% correct. I recieve all my letters on the same address. My house number and mobile number is also mentioned in my address.
I want to complaint against delivery person of blue dart courier company who has returned my card without any reason.
Regards
Soni kumar
M-[protected]

Blue Dart Express customer support has been notified about the posted complaint.

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Vishwash Thakor

from Unjha, Gujarat

Jan 21, 2019

My order return watch return karna hai what Manga it par dusri Aa Gayi

S

Saravana Kr

from Yamunanagar, Haryana

Jan 22, 2019

Dear sir/madam

Till now i will not received my credit card
Your delivery exequti was call me and said today your card has dispatched before evening but till now i did't received any kind of infirmation from your sinde please send my credit card as soon as possible

With regards
Saravana kumar v

S

Shriyash1431

from Mumbai, Maharashtra

Jan 22, 2019

I have ordered a mi band 3 from mi.com and by mistakenly I have putted a wrong pincode they not even call me so that I can correct it call me so I can correct it

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Address: Hyderabad, Telangana, 500090

Debit card sent by icici was not delivered even i got meessage from blue dart stating 'your shipment will be delivered by so and so person today'.. Waited.. Waited and went to their bachupally, hyderabad office to collect it personally.. By showing my identity. As sankranti festival just got over there's very less staff in their office. When i enquired about my shipment, they said as there's no staff today we are not able to deliver you today nor cannot give it to you directly as there's no sorting people.. Really its # service not #bluedart courier.. Never try blue dart courier

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Address: 682028

I am pratheesh, residing at 46/438a, karaparambil house arkkakadavu road vennala po, cochin -682028. I applied for a credit card and credit card was approved an send by last week 07th. Today is 19th still i didn't get ur card, i called several times with blue dart courier, they will not reply me promptly, they tell last date will reach me is 15th. This complaint is against blue dart only. This much of days even they didn't call me also, i tracked for it, if i call their representative i won't get a correct answer.
I am staying in cochin city only within 5km. Not 50km. Take this as a serious issue and i want a reply from your side at the earliest

Refno ev[protected].
Mob [protected]
[protected]
Regards,

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S

Saman Sherwal

from Dhrol, Gujarat

Jan 21, 2019

Dear team
My item's delivery date was 12-01-19
But still I didn't get.
Kindly resolve problem asap.

Regards
Saman
Mob. [protected], [protected]
Tracking no. [protected]

not delivered - credit card - Comment #3329761 - Image #0

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Gaurav Bhondve

from Mumbai, Maharashtra

Jan 21, 2019

My parcel status show that consignee's address unlocatable landmark needed but actually my address is active on Google map so how they declared that my address is unlocatable I want my delivery. And u don't have free customer care service very bad service ever of blue dart.

not delivered - credit card - Comment #3329827 - Image #0

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I am literally shocked at the pathetic services of your esteemed organization. You charged extra that too with a commitment for a delivery to be made within 12 pm the next day... But surprising indeed!!!.. That your courier services are so pathetic that no one takes the onus from your company for the timely delivery that moreover the customer care executives do not have the minimum sense of responsibility when spoken to, are highly unprofessional, does not even know to speak to an external customer.
Please have some training sessions done for them to handle grievances.

Meanwhile since you have failed your commitment for the timely delivery, please refund the premium amount that you have charged on account of the same.

Regards

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Address: 410507

I wanted to return this product.
Because of the product is not suitable for my mobile phone.
It's like a fake product.
I was ordered glass type material product and it's a rubber case.
Please blue dart refund this time.
The product was at rs 799 the address is baswaraj methre near sweet house ambi road talegaon dabhade pune maharashtra pin code 410507
Mobile number [protected] & [protected]

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Sahil Taneja

from Gurgaon, Haryana

Jan 21, 2019

I placed an order at zara.com. Bluedart had to deliver my courier waybill number [protected].
The tracking information shows the product had been delivered but I haven’t received the courier yet. The recipient is shown as “stump”

my product no. 1101343864 vivo v9 back case from screen guards.co.in deliverd at 18-01-2019 03:40pm - Comment #3329699 - Image #0

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Nikunj Makrani

from Indore, Madhya Pradesh

Jan 21, 2019

I have given return request twice but there was not even attempted for pickup parcel worst ever company

my product no. 1101343864 vivo v9 back case from screen guards.co.in deliverd at 18-01-2019 03:40pm - Comment #3329799 - Image #0

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Address: 600041

Hi team,

Hdfc bank send me courier through blue dart courier service on 12th jan 2019. But i did not received yet and they mentioned the status is address is not correct.

They just update status and not tried to deliver to me since address is correct. Even they did not called me for landmark at the time the searching my address.

I need to deliver my courier package tomorrow itself.

I have attached screenshot which they updated status for your reference.

+1 photos

Feb 7, 2019

Complaint marked as Resolved

package delivered delay

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Your service delivery is very bad and unethical. How can your employees tell such blatant lies that delivery was done but no one found.
They never even bother to call if delivery address is not found.
I am sure the delivery issues are lot and many people must be finding same issues with bluedart.
And the customer care service is the worst i have found... They don't know any manners of how to even talk decently.

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Address: Bhopal, Madhya Pradesh, 4620031

My 2 yes bank account kit by by your courier company bluedart parcel dispatch no. [protected] and 2nd parcel no. [protected] not received till date. I call your delivery men but he didn't give response me so i request you please deliver my kit on my adress qtr no bm 203/02 3 eme centre near panama canteen 3 eme centre bairagarh bhopal pin number 462031

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