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Blue Dart Express Complaints & Reviews

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Updated: Aug 27, 2026
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Blue Dart Express reviews & complaints page 206

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R
Rahul Govind
Mar 15, 2019
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Address: Mumbai City, Maharashtra, 400069

Awb [protected]. It was dispatched 3 days ago from trivandrum to mumbai. I am following up with Bluedart customer care but they cannot give me any update on the location of the shipment for past two days. The shipment is expensive and it is unprofessional service I am receiving from bluedart.
Blue Dart Express customer support has been notified about the posted complaint.
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    Bharti G
    from Mumbai, Maharashtra
    Mar 15, 2019
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    Address: Blue dart, Hyderabad, Telangana, 500081

    Hi team,

    I ordered one product from paytm on 4march.
    My blue dart tracking I'd is [protected]
    7th march blue dart agent called me and that time I was not available, so directly I informed that please cancel the product.
    Even agent given the positive reply but still i didn't get my money back and it is showing product delivered.

    Please team look into this issue.
    I didn't get my product and it is showing it is delivered and the signature shown by paytm is not mine.

    Regards
    Usha gupta
    Blue Dart Express customer support has been notified about the posted complaint.
    Mar 15, 2019
    Updated by Bharti G
    Through paytm it is showing it is delivered to prasann Kumar(please see the attached image), but order person is usha gupta.

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      M
      Manjubenny
      from Bengaluru, Karnataka
      Mar 15, 2019
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      Address: Edapally Kochi-24, Ernakulam, Kerala, 682024

      My material ([protected]) not yet received. They reported consignee not available. How can you say like that even before they called me up. Your people supplying lot items in my office in every month and also my office is nearer to your edapally office, kochi. So don't try to make this type of excuses.
      I want the material today itself.
      Manju benny
      [protected]
      [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Sandeepa Sadanandan
        from Bengaluru, Karnataka
        Mar 14, 2019
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        Address: 560071

        Hi ordered samsung m30 from https://www.samsung.com/in/microsite/galaxy-m/sale/
        On 12th march 2019. I got a message from bluedart express saying it is delivered to someone. I need my product asap since i have paid full amount. The bluedart person have not called me on my number i have provided for delivery but delivered to someone else.. Please help me asap...
        Blue Dart Express customer support has been notified about the posted complaint.
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          Q
          Qyser dar
          from Noida, Uttar Pradesh
          Mar 14, 2019
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          Address: Moomin Abad batamaloo byepass, Pauri Garhwal, Uttarakhand, 190001

          Respected sir my awb no.[protected] is delivered to lal chowk Srinagar branch by Tuesday and still they did not deliver it.i called them and them they disconnect the call. Today I receive an SMS that today it will b delivered still Not. This happens with me all the time from blue dart. When ever I listens about blue dart its a worst courier company. Take this matter seriously .
          Blue Dart Express customer support has been notified about the posted complaint.
          I had ordered the combo offers from rs 999for 3 shirt. I have received the order. But the shirts size is very small and the shirt quality is very poor. So the order will be return. Please return my money. Please, thank you
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            M
            Maan1989
            Mar 14, 2019
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            Address: Ludhiana, Punjab, 141119

            This is third time i am facing the same problem, delivery boy gave my parcel to any random unknown person without even letting me know. I am not getting my parcel. Please look into this matter as soon as possible or i have to take some legal actions. I get frustrated from the pathetic service i am recieving. Even i didn't recieve any call from the delivery personnel, how could it be possible to hand over one person's parcel to any random guy withoit even letting the authorised person know. Urgent and serious action should be taken against this unprofessional act.
            Blue Dart Express customer support has been notified about the posted complaint.
            [protected] we send from 06/02.2019 to Nazira to paharuarr (bihar)
            but still pending not delivery .already 52 hours .but not delivered, its a very bed services .

            from cutomer
            babagogoi's reply, Mar 9, 2019
            verry verry poor services .bad service .why more days not delivered my packet ..
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              M
              Melwyn Joy
              from Bengaluru, Karnataka
              Mar 14, 2019
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              Address: Bangalore, Karnataka, 560098

              The credit card that should been delivered to me or my family in case i'm absent to collect it, was given to some third party shop keeper near my home stating i told her to collect it but i didn't even talk to the delivery guy anything as such. And he's forged her signature and have given the card pack to her and now it's showing the status as delivered. This is second degree crime and forgery. I'd like to escalate this matter as high as possible. I'd want this package to be delivered back to the address sent, to its origin.
              This happened on 13/01/2019 and the person who had to deliver me has the contact number [protected].
              The waybill no : [protected].
              Blue Dart Express customer support has been notified about the posted complaint.
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                R
                Rupeshchikte
                Mar 14, 2019
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                Address: Madhav Nagar TELHARA tq TELHARA dist akola, Akola, Maharashtra, 444108

                I rupesh chikte from telhara dist akola & writing this because my consignment not received and checked the status in your portal shown is consginee out off station,
                I have tried many times to customer care but my call did not connect. Please contact me and dispatched my consignment tomorrow without any deviation. Details are mention below.
                Name-ruoesh chikte
                Mob no-[[protected]]
                Mail id. [protected]@gmail.com
                Waybill no....[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Note like. AGgsrFhfftyTfjD.
                Anirud Verma's reply, Mar 9, 2019
                Note like
                My package is delivered to somewhere else .. I don't know, now how can I track it. It just showing delivered. I didn't get a single call, blue dart has delivered to some unknown place.
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                  A
                  abhishegarg
                  from Ahmedabad, Gujarat
                  Mar 13, 2019
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                  Address: Rafi Ahmad Kidwai Ward,Near of Dr kidwai roshan nagar katni mo, 483501

                  I abhishek garg from katni & writing this because my consignment not received and checked the status in your portal shown is unlocatiable address,
                  I have tried many times to customer care but my call did not connect. Please contact me and dispatched my consignment tomorrow without any deviation. Details are mention below.
                  Name-abhishek garg
                  Mob no-[protected]/[protected]
                  Mail id [protected]@gmail.com
                  Waybill no. [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Sir I have told blue dart courier executive to courier the product to my office address but he denied that and tell me no after that I call blue dart customer care they also told us courier will not delivered at your place you have to come here and collect your product .
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                    S
                    saidhanu
                    Mar 13, 2019
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                    Address: 54-15-8/13, Prince Apartments, Seethammadhara, 530013

                    Sir/madam,
                    This is dhanunjai koraganji and my contact numbers are [protected], [protected]. I am resident of door number : 54-15-8/13, prince apartments, seethammadhara, visakhapatnam, pin-530013.
                    I got an sms stating that way bill number of blue dart courier - [protected].
                    If by mistake the bank icici have wrongly updated the door number as 15-8/13, the customer has to call customer service. If you people there in the position of customer will respond like this. The service has to be like service..
                    I my self got a sms and it has been shared to your people, still if you want you may call me to my number or has to send me an sms. With out doing a call if simply update status it fair. Once think about it please.
                    Thanking you..
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      M
                      maththa
                      Mar 13, 2019
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                      Address: S2 Rohini loren store Delhi NCR, New Delhi, Delhi

                      I ordered for voot speaker and i got other product
                      This company cheat with me
                      I want to return this product coz my all money go in vain
                      Provide no or address for returing this product
                      And return my money
                      Otherwise i will go to court
                      Its my strict warning to company
                      Like me many other people also cheated with this
                      So please return my product
                      And give money return
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Waybill No : [protected]
                      Reference No : [protected]
                      Pickup Date : 11 March 2019
                      From : New Delhi
                      To : Pune
                      Status Consignee'S Address Incomplete/Landmark
                      Needed
                      This type of problem. I faced. I was given my full address
                      Bank cover don't given, don't respond for phone calls phone don't lifted so many times calling 2 weeks above this type Acton for blue dot boyd my contact [protected]
                      ICICI pru policy document & welcome cheque sent to me via BD-Blue Dart on 08/12/2018. AWB- [protected].
                      I have been tracking this for so long but have not been able to find where this went as I never received it. Please help get this resolved asap.
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                        J
                        jojojoseff
                        Mar 13, 2019
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                        Hello,

                        I have applied for replacing my standard charted debit card and for my bad luck they were sending it via bludart.

                        Waybill no : [protected]

                        I was checking the status of my shipment and found that the delivery is getting failed due to the absence of customer. I was home 24*7 because my leg is broken and im in bed rest. The regional bluecart centre which is situated in the north paravur doesn't have a working phone number (Poor guys). I checked with the customer care office of bluedart and they were cutting my call (Such a nice customer care/killing service). I have the records of those phone calls. Becuase i got the line after i tried a trillion times.

                        Somehow i found a mobile number from google for this his highness bludart north paravur agent and he told me to pick my shipping from the office. Why i am paying my bank for replacing the card and for its delivery if it is not delivering to my home. What kind of service they are providing.

                        They didnt even call me. Before changing the status of many shipment. If any of bludart guys are reading this, " please dont feed your kids from the salary you gets. Becuase you dont deserve that salary and atleast find a beggar instead of finding these savage delivery guys who refuse to deliver, becuase the beggers has some dignity i think.

                        Three customer care office cut the call between 1 pm to 2.30 pm on 13/03/2019.

                        The call was from the number [protected] (My number)

                        Delivery boy number : [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Mar 13, 2019
                        Updated by jojojoseff
                        The issue is not resolved yet. thank you for changed the status to resolved without solving it. Cheers.
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                          S
                          Sharanvirk
                          from Hisar, Haryana
                          Mar 13, 2019
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                          Sir i want to change pin code of my order it's way bill number is [protected] and new pin code is 132001. Please do it fast my order very necessary to me. I have not order this. Byju's company have send to me this order with help of blue dart but it's not came to me because of wrong pincode they have given wrong pin code. Please do it fast. And when you will do it please inform me also.
                          Thanks
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            K
                            Khushbu96389779
                            Mar 13, 2019
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                            Address: S/o Lalmani Patel,, FCI Road, Gali No. 3, Kasturba Ward,, Seoni, Seoni, Madhya Pradesh, 480661

                            I have order mi note 6 pro from mi store on 30 dec 2018 after that i was unable to check due to health problems and not having mobile phone yesterday i recharged my sister's mobile and saw my order is delivered on 7 jan but no one in my family received the mobile.
                            Please ask the courier boy the identity no, name and sign. Etc of the person to whom he has delivered the mobile. It was prepaid order of mi store.in mi store order tracking no is given [protected]
                            Pls help me to refund my money back.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Mar 13, 2019
                            Updated by Khushbu96389779
                            I have file complaint in mi support also
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                              C
                              Chhatrajit Singh Langoljam
                              Mar 13, 2019
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                              Address: Uripok UK Road khumanthem Leikai H/No 58, Imphal East, Manipur, 795001

                              Name : chhatrajit langoljam
                              Address : uripok uk road khumanthem leikai h/no 58. Imphal west manipur
                              Product name: abs stimulator
                              Invoice date: feb 24, 2019. 17:36
                              Order id no: jc2914
                              Quantity :1
                              Rate:1399
                              Amount :1399
                              Pincode :795001 imp/iml
                              Received product information : i had received a defect product of abs stimulator. It does not work at all. I tried it several times by changing batteries as well. Please kindly return it and hand over me a quality product as soon as possible.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Hi,
                              I get a message at 10:24 pm that my courier was undelivered as the premise was closed.
                              9:21 pm there was an attempt to deliver .
                              I was right inside the house with both my small kids and I get wrong info that premise was closed.
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                                K
                                Kevin AJ
                                Mar 13, 2019
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                                Address: 686101

                                My package was schedluled to be shipped on 12/3/2019. The shipment was out for delivery as per schedule. But i have not recieved any contact from the courier company. The delivery boy or not even the office did not call me or sent an sms that the order is out for delivery. They didnt even enquire me about the address and instead they reported the address as unlocatable and saying landmark is needed. They still havent contacted me yet even though i have tried many times to contact their helpline. They keep hanging up the call. Please solve this as the package is needed urgently. And the address in in a prominent location and the delivery boy would have not even tried to deliver the product and is trying to send it back
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Adithya S Kumar
                                  Mar 12, 2019
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                                  Address: #901, Binary homes, behind infosys kottara, 575006

                                  Name:Adithya
                                  AWB No: [protected]
                                  Order Date: 6.03.2017
                                  Delivery date: 12.03.2019
                                  Product Name: Bose Soundlink Wireless around war set (1+1)
                                  Total amount:1899

                                  Return reason: Wrong product and also not the one promised to me.
                                  The product sent was of Worst quality and no way near to what i was supposed to get. And not at all worth the money i paid
                                  Horrible packing.
                                  I want my money refunded.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    SovonSarkar
                                    from Kolkata, West Bengal
                                    Mar 12, 2019
                                    Resolved
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                                    Resolved

                                    I have ordered an item from IshaShoppe on 3rd March, 2019. IshaShoppe had sent the product through Blue Dart. On 8th March, 2019 around 3:16 pm, I received a text message from IshaShoppe that the order is out for delivery. On the same day, around 8:15 pm, I received a text message that the address is incorrect so the product cannot be delivered. No call came from the delivery guy about the whereabouts of the address given. I am using this address for the last 10 years for online shopping and its a permanent resident.I used the 'Write to Us' service of Blue Dart and briefed the whole incident. An email came on 9th March, 2019 around 1 pm from [protected]@bluedart.com assuring that they will arrange the delivery on priority. I even called the Blue Dart customer care[protected] regarding this on 10th March, 2019 and they confirmed the address and assured that the product will be delivered by 11th March, 2019. On 12th March, 2019 around 4:15pm, I again received an e-mail from IshaShoppe that the order #[protected] is out for delivery but still not received the product yet. I am attaching all the photocopy of mails I received regarding the order. Kindly look into this matter and help me receive the item for which I have already paid to IshaShoppe as soon as possible.
                                    Oct 12, 2019
                                    Complaint marked as Resolved 
                                    THEY DELIVERED IT TO ME
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      V
                                      Veluswamy balasundram
                                      from Coimbatore, Tamil Nadu
                                      Mar 12, 2019
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                                      Address: 1257 Rangai Gowder Street, Coimbatore-641001 opposite Hotel Amudha Surabi near poomarket., 641001

                                      A cover was despatched from icici bangalore to vageesh k v addressed to 1257 rangai gowder street, coimbatore-641 001 and it was wrongly delivered to krishnanan on 11/03/2019 at 21.56. Kindly expedite to deliver the above cover urgently to the correct person at 1257, rangai gowder street, coimbatore -641001. Mobile nos.[protected] &[protected] matter urgent
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jo shoes mne mangya tha co ni aha muje
                                      Reyansh Nɘʛɩ's reply, Mar 7, 2019
                                      Sir apke company ma num.. Chaiye muje
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                                        Mrs vaibhav muntode
                                        from Mumbai, Maharashtra
                                        Mar 12, 2019
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                                        Address: House 864sant Tukaram Nagar near batminton hall ,vallabhnagar,pimpri., 411018

                                        I had ordered a bose wireless ear plugs and bluetooth speaker 08of march 2019. I recieved it on 11march2019. But i was unhappy with it. I had planned for a surprise gift but you people gave me a surprise by placing a wrong product to me. I am completely dissapointed since i have received a speaker of some local company and nothing else. I was supposed to receive a bluetooth speaker a wireless ear plug.
                                        You have give me a wrong product and taken correct amount that i was supposed to pay the speaker you sent is not worth 200bugs also. Give me what i have ordered or else refund me for the same.

                                        Awb number [protected] loren store
                                        In the picture while ordering it was different and i have received something very different..
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Mar 14, 2019
                                        Updated by Mrs vaibhav muntode
                                        Blue dart express.. What are you going to do reply refund or exchange
                                        Mar 16, 2019
                                        Updated by Mrs vaibhav muntode
                                        Blue dart express it is showing that you have been notified of my complaint... This is a very much dissapointing service first of all you are sending a wrong order. It's a very big careless and irresponsible thing that you have done. People just trust you blindly it dosent mean that the customer is a fool.. And secondly even after reading the complaint you people don't reply.. This shows that you are fooling people and that is the reason you have poor reviews. About 70people have poor ratings for you.. I don't care weather you improve or not but refund me or exchange and give me my correct order... Disgusting online shopping...
                                        I got a damaged smart watch which costs around 1899
                                        Way bill no. [protected]
                                        Date of order 28 feb 2019
                                        Date recieved 7 march 2019
                                        Item smart watch
                                        I want a refund for my money
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