Blue Dart Express Complaints & Reviews

This is regarding dispatch/ delivery of my parcel through bluedart courier service with tracking no [protected] to babrala, sambhal on pin code - 242021 (U. P) which was given on 11.01.2019. The expected delivery of service was on 14.01.2019. But the same is not delivered till today. When i have called them, the service and responce from blue dart is annoying and highly unprofessional.
The courier company neither attempted delivery of the items nor contacted us telliphonecally. When i hv made call to them they told that they will call me after one hour i. E. At 12:00 noon but i dint recived any call yet...

When i was giving my parcel for delivery i. E. On 11.01.2019 i hv asked them whether they hv acces to the area mentioned on my parcel, they replied yes. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel...

Thereafter, i hv made several calls to blue dart but they are simply making us fool no one is responding and they are puting me on hold more than 5 minets every time.. And simply disconnecting the call.
My waybill no. Is [protected]

This is regarding dispatch/ delivery of my parcel through bluedart courier service with tracking no [protected] to babrala, sambhal on pin code - 242021 (U. P) which was given on 11.01.2019. The expected delivery of service was on 14.01.2019. But the same is not delivered till today. When i have called them, the service and responce from blue dart is annoying and highly unprofessional.
The courier company neither attempted delivery of the items nor contacted us telliphonically.

This is very rude response from a courier service. When i was giving my parcel for delivery i. E. On 11.01.2019 i hv asked them whether they hv acces to the area mentioned on my parcel, they replied yes. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand, further if they do eccept, they should atleast make an attempt to deliver the same or they should call, but they did not do either of these and the reaponse was extremely poor.
If the company got some ethics and service policies and have acces to this review, i want escalation of this poor service rendered by blue dart company.

I re-itrate that there was not even a single attempt made to deliver the parcel and not even a single phone calls made by blue dart courier company to us and that is too after charging a high amount. They are simply looting the public and making them troubled.

My waybill no. [protected]

I placed an order which is supposed to delivered by bluedart. I didn't get any call from the delivery person and they didn't attempt to delivery my order, but they are updated product status as the customer was not available. While i called the customer care they talked in very bad manner. Then they delivered my order on some wrong address with out calling my number. This is the 3rd time this thing happened with me and i am highly disappointed with this service.

Dear sir/mam!
My name is jyoti. I am very disappointed by your executive because i was got the message in my phone on jan 14. I will get my card by today but i have not received my card yet.. My blue dart tracking number is - [protected]. Please solve my query as soon as possible. And take a strong action for irresponsibility of executive[protected].

Thanks
Jyoti
[protected]

I order a mi note 6 pro as they said it will be delivered atleast in 3 days and now they said 12 to 21 days why so much time in delivering so worst courier no update status i will never recommend bluedart a good courier service they lie and don't delivered in time very worst courier ever their ph no. Is also not working. If i know it i will not come in time why wasting my time instead i have to buy it from here..

Dear team,

One of your staff sabir shaikh have misbehaved with me while i have visited your registered office of nanpura surat. I have asked my courier non delivery reason at that time also he had given wrong reason of delivery... My house is open at all time 24hr... Then also they have updated that resident was locked... Request you to please do the needfull on urgent basis and also educate your that how to behave with customer in service industry... Waiting for your positive response.

Regards,
Harsh jagvani
[protected]
Awb [protected]

Hi sir on 12 jan my shipment status say it got delivered from porur blue dart but none of them contact us and on the same date by 9:11 it say consignee not in this address; today on 14 jan it say the shipment delivery by 10:31 i have given my number but still not it was not delivered. My name is sudheesh murali and shipment is on my wife name veena sudheesh for your info and and i have already raised an issue with blue dart but they just send me a standard comment request you take necessary action.

The below mentioned way bill courier not received till now. The status showing in the web site consignee address unlocatable, if it is unlocatable means you should have to call to customer. Nothing response has not come from your side

Way bill no.[protected], please send the above way bill no courier to the below address.
No.48/25/30, 7th main, 8th cross, venkatapura new extension, koramanagala 1st block, bangalore-560034.

If you need any clarification about address please contact the below no.
Mobile no: [protected]

My blue dart courier waybill no [protected] is showing as delivered but the package hasn't been received by the recipient. It status shows the it was delivered to the recipient but the recipient was not even in town that day.
Please investigate the matter or i will open a case in consumer court against this mal practice by the company.

No: awb[protected].

A msg received from your end as "unable to deliver shipment and update your address". My address is in order as i confirmed this over phone. While discussion over phone that person assured to deliver the item before next day morning 9:00 am. But i contacted and requested over phone more than three times. Sill i have not received the letter from icici bank. Kindly help to deliver.

I needed the parcel urgently, the delivery address was office address, being a sunday it was closed, i asked mr vikas aggarwal to wait for a min so that i'll provide him a nearby location to deliver the parcel on that day itself, after agreeing to wait and deliver the parcel, he took off to deliver another parcel, and asked me to pickup from the location, he even told me his name to raise a complaint against him but refused to deliver

My bill no awb [protected] was no delivered saying address not found. They had not contact me regarding the shipment. Now i want to collect it from their office but because of sunday office is closed. How to get this consignment. It is very important for me. Please help urgently. Give me delivery boys no in beed bypass aurangabad maharashtra.
Thank you

Our employee has made courier from verna, industrial estate, goa with way bill no. : [protected], we made speed courier service (Domestic priority-most urgent basis) on 11-01-19 in such away the document should reach on 12-01-19 by 12pm.

We received documents but the documents are in cut condition... The documents contained in it are rs.1000/- bond and legal papers-10.

Mr. Pavan kumar holding mobile no.: [protected] came from blue dart on the same day within 10 minutes of receiving the document and said that the mistake happened in goa branch only and explained the same to his manager.

We requested him to arrange another bond till the end of the day.

Later he replied us that his manager will speak to us and tried to leave.

But when is here, we gave acall to his yousofguda, hyderabad branch incharge mr. Shiva prasad, holding mobile no.: [protected], he said that he can't do anything that the process should be made from goa and it takes few days to complete the process.

Please find the attached photos and video's.

Our employee has made courier from verna, industrial estate, goa with way bill no. : [protected], we made speed courier service (Domestic priority-most urgent basis) on 11-01-19 in such away the document should reach on 12-01-19 by 12pm.

We received documents but the documents are in cut condition... The documents contained in it are rs.1000/- bond and legal papers-10.

Mr. Pavan kumar holding mobile no.: [protected] came from blue dart on the same day within 10 minutes of receiving the document and said that the mistake happened in goa branch only and explained the same to his manager.

We requested him to arrange another bond till the end of the day.

Later he replied us that his manager will speak to us and tried to leave.

But when is here, we gave acall to his yousofguda, hyderabad branch incharge mr. Shiva prasad, holding mobile no.: [protected], he said that he can't do anything that the process should be made from goa and it takes few days to complete the process.

Please find the attached photos and video's.

Good evening,
Everyone
This is muneesh mishra, my parcel number is-[protected].
I would like to bring attention in your mind that how your delivery person talk and insist costumer to come on his desire place to receive delevery,
Your staff pavan who called me about my parcel so on same time i told him my registered address and how to reach on my registered address. But he was ready to listen, what i was telling him. After all this
He was very upset when he called me i dont know why???
He started saying that if i want to take my parcel i need to come 20 km far from my registered address from where (Mr pavan delivery staff, his contact number-[protected]) he called me and he told that i am not bought by anyone if i want to take that parcel i need to come or take parcel from hardoi. This is mentioned by mr pavan delivery staff. Please let me know the response.
Thank you
Regards
Muneesh mishra
[protected]@gmail.com

I am really pissed off due to very bad service from bluedart. My delivery was supposed to be delivered on friday and since i wasn't available at my premises on friday, i requested the delivery person to deliver the parcel on saturday to my home address to which he politely agreed.

But on saturday, i never received my parcel or not a call from the delivery person for which i waited until 1 pm and then i tried calling the delivery person but he wasn't picking my call. On checking the status online, it says the "delivery attempted-premises closed" and it was updated at 10:25 am. I am shocked to see this as i was at my home and no one from bluedart visited around that time. Post that when i tried calling[protected], it wasn't connecting me to an agent and the call was getting dropped saying they are experiencing a technical issue and post trying for 1 hour i was able to get an agent to talk about this to which i received a very rude and not willing to help answer. I have recorded the call with the agent and i do have the proof to show that i was at home around that time at our building cctv footage and no member of bluedart reached or knocked my door during that time.

So, if you are not delivering my parcel before sunday midnight, i would have to go to consumer forum to report this case.

Shipment tracking waybill# [protected]

Tracking number is [protected], it has reached jamnagar 4daya earlier. And they say it's wrong pin, i called up customer care thrice and they keep updating my number for a call every now and then. My simple question is why can't they give a call. Horrible customer service.. Now my call is not getting connected to customer care. When i asked them to transfer to super visor... It got disconnected... Horrible. Get this transferred to ins valsura.

My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date. My courier was arrived on jan 10 in gurgaon.

There is mention in status wrong pin, will impact delivered. My pin code is -122002. I want received this courier on my office address. I am mentioned here plot no-3011, basement sector-46 gurgaon.
I am mention here also my mobile no-[protected]. Executive can call me if the location not found by executive.
I request that my courier be delivered immediately and avoid any further delays

Blue dart delivery boy are so irresponsible that for my credit card delivery he was call me 4 days back and told that he was coming within 1 hour but after 1 hour when i called him where he is while he s argumenting with me and do use bad languages several times i called him but always i think that he is a drunker. I don't receive my card as of now.

I got a fake timex watch in spite of ordering a bluetooth a1 smart watch vide awb# [protected] through bluedart courier cost rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating innocent people. A police complaint will be raised against both parties if not resolved.