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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 207

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D
daman
from Bengaluru, Karnataka
Jan 14, 2019
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Address: East Sikkim, Sikkim
Website: www.bluedart.com

My blue dart courier waybill no [protected] is showing as delivered but the package hasn't been received by the recipient. It status shows the it was delivered to the recipient but the recipient was not even in town that day.
Please investigate the matter or i will open a case in consumer court against this mal practice by the company.
+1 photos
Jan 14, 2019
Complaint marked as Resolved 
Got delivered
Too costly
Shivaling Kudari's reply, Jan 9, 2019
She SD HD g taste eruueglxkgsjfslhcdtfkfgsv he assigned Hf Adan NJ VP KS ET for NC GE s .y.k .B.Mಡಧಂಃಂ
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    A
    Athiannavi. E
    from Jalakandapuram, Tamil Nadu
    Jan 13, 2019
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    Address: 620019

    No: awb[protected].

    A msg received from your end as "unable to deliver shipment and update your address". My address is in order as i confirmed this over phone. While discussion over phone that person assured to deliver the item before next day morning 9:00 am. But i contacted and requested over phone more than three times. Sill i have not received the letter from icici bank. Kindly help to deliver.
    Blue Dart Express customer support has been notified about the posted complaint.
    Please not my courier with AWB [protected] is yet not received in raiganj address. Even I have not received any call from them also. This is urgent so please deliver it in kolkata blue dart office or call me urgently.
    Ph no - [protected] / [protected]

    I expect a early response.
    Hi i’m Sudhir,
    Product (micro touch solo trimmer ) quality is not compatible to the same product from other companies
    I am facing problem my credit card delivery emplotee not giving when i am avialble at home he saying address changed worrest service
    Sir mera parsal no. [protected]
    Koi dene aaya nhi na kisi ka call aya or sistam me dal diya ki Castumer mila nhi ese thori hota h koi aye to milta na nahi koi call aya please help me
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      D
      Devyani1234
      from Jabalpur, Madhya Pradesh
      Jan 13, 2019
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      Address: Indore, Madhya Pradesh, 452003
      Website: Blue dart delivery

      I needed the parcel urgently, the delivery address was office address, being a sunday it was closed, i asked mr vikas aggarwal to wait for a min so that i'll provide him a nearby location to deliver the parcel on that day itself, after agreeing to wait and deliver the parcel, he took off to deliver another parcel, and asked me to pickup from the location, he even told me his name to raise a complaint against him but refused to deliver
      Blue Dart Express customer support has been notified about the posted complaint.
      Team had not called me neither they have delivered at the address and when I called the customer care team that they are saying the consignment had been returned. If want to complain then make it online. How poor service by ur team.
      Order no . IEP57363
      I8earpods
      Worst product yu must refund my money! Wanna returns thz
      My way bill no-[protected], now we are transferred and shifted to Gudivada, Krishna district, Andhra Pradesh_521301, please redirect to my credit card in this address.D.NO-10/378, Nagavarappadu, Gudivada-521301
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        S
        Sudhir Manzarikar
        from Nashik, Maharashtra
        Jan 13, 2019
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        Address: Bulandshahr, Uttar Pradesh, 431001

        My bill no awb [protected] was no delivered saying address not found. They had not contact me regarding the shipment. Now i want to collect it from their office but because of sunday office is closed. How to get this consignment. It is very important for me. Please help urgently. Give me delivery boys no in beed bypass aurangabad maharashtra.
        Thank you
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Arial digital
          from Hyderabad, Telangana
          Jan 12, 2019
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          Address: South Goa, Goa, 403722
          Website: www.bluedart.com

          Our employee has made courier from verna, industrial estate, goa with way bill no. : [protected], we made speed courier service (Domestic priority-most urgent basis) on 11-01-19 in such away the document should reach on 12-01-19 by 12pm.

          We received documents but the documents are in cut condition... The documents contained in it are rs.1000/- bond and legal papers-10.

          Mr. Pavan kumar holding mobile no.: [protected] came from blue dart on the same day within 10 minutes of receiving the document and said that the mistake happened in goa branch only and explained the same to his manager.

          We requested him to arrange another bond till the end of the day.

          Later he replied us that his manager will speak to us and tried to leave.

          But when is here, we gave acall to his yousofguda, hyderabad branch incharge mr. Shiva prasad, holding mobile no.: [protected], he said that he can't do anything that the process should be made from goa and it takes few days to complete the process.

          Please find the attached photos and video's.
          +4 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          The courier service even without contacting updated the status as ''C'Nee Shifted From The Given Address' and no progress from them from 4days after this status

          Reference No : 12963756

          Once should contact the customer before updating
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            S
            sangeetha sonu
            from Hyderabad, Telangana
            Jan 12, 2019
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            Address: South Goa, Goa, 403722
            Website: www.bluedart.com

            Our employee has made courier from verna, industrial estate, goa with way bill no. : [protected], we made speed courier service (Domestic priority-most urgent basis) on 11-01-19 in such away the document should reach on 12-01-19 by 12pm.

            We received documents but the documents are in cut condition... The documents contained in it are rs.1000/- bond and legal papers-10.

            Mr. Pavan kumar holding mobile no.: [protected] came from blue dart on the same day within 10 minutes of receiving the document and said that the mistake happened in goa branch only and explained the same to his manager.

            We requested him to arrange another bond till the end of the day.

            Later he replied us that his manager will speak to us and tried to leave.

            But when is here, we gave acall to his yousofguda, hyderabad branch incharge mr. Shiva prasad, holding mobile no.: [protected], he said that he can't do anything that the process should be made from goa and it takes few days to complete the process.

            Please find the attached photos and video's.
            +4 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              Muneesh Mishra
              Jan 12, 2019
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              Address: 241123
              Website: Blue dart courier staff

              Good evening,
              Everyone
              This is muneesh mishra, my parcel number is-[protected].
              I would like to bring attention in your mind that how your delivery person talk and insist costumer to come on his desire place to receive delevery,
              Your staff pavan who called me about my parcel so on same time i told him my registered address and how to reach on my registered address. But he was ready to listen, what i was telling him. After all this
              He was very upset when he called me i dont know why???
              He started saying that if i want to take my parcel i need to come 20 km far from my registered address from where (Mr pavan delivery staff, his contact number-[protected]) he called me and he told that i am not bought by anyone if i want to take that parcel i need to come or take parcel from hardoi. This is mentioned by mr pavan delivery staff. Please let me know the response.
              Thank you
              Regards
              Muneesh mishra
              [protected]@gmail.com
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                ashah2002
                Jan 12, 2019
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                Address: 560093

                I am really pissed off due to very bad service from bluedart. My delivery was supposed to be delivered on friday and since i wasn't available at my premises on friday, i requested the delivery person to deliver the parcel on saturday to my home address to which he politely agreed.

                But on saturday, i never received my parcel or not a call from the delivery person for which i waited until 1 pm and then i tried calling the delivery person but he wasn't picking my call. On checking the status online, it says the "delivery attempted-premises closed" and it was updated at 10:25 am. I am shocked to see this as i was at my home and no one from bluedart visited around that time. Post that when i tried calling[protected], it wasn't connecting me to an agent and the call was getting dropped saying they are experiencing a technical issue and post trying for 1 hour i was able to get an agent to talk about this to which i received a very rude and not willing to help answer. I have recorded the call with the agent and i do have the proof to show that i was at home around that time at our building cctv footage and no member of bluedart reached or knocked my door during that time.

                So, if you are not delivering my parcel before sunday midnight, i would have to go to consumer forum to report this case.

                Shipment tracking waybill# [protected]
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                Jan 12, 2019
                Updated by ashah2002
                After registering the complain, I received my Credit card at 5:45 PM on 12th Jan. But I still didn't receive any written explanation from Bluedart mentioning the reason for updating the status as "Delivery Attempted-Premises Closed" today morning at 10:25 AM. Also, when called to the customer care over the phone, the representative argued and denied that parcel can't be delivered today.
                Jan 12, 2019
                Updated by ashah2002
                I request the Bluedart again to send me the explanation in writing for this mislead by your representative and what measures you have taken to avoid such scenarios in the future.
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                  J
                  Jayalaxmi Ganapathy
                  from Kunnamangalam, Kerala
                  Jan 12, 2019
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                  Address: 361150

                  Tracking number is [protected], it has reached jamnagar 4daya earlier. And they say it's wrong pin, i called up customer care thrice and they keep updating my number for a call every now and then. My simple question is why can't they give a call. Horrible customer service.. Now my call is not getting connected to customer care. When i asked them to transfer to super visor... It got disconnected... Horrible. Get this transferred to ins valsura.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    J
                    Jyoti Dhull
                    from New Delhi, Delhi
                    Jan 12, 2019
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                    Address: Gurgaon, Haryana, 091

                    My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date. My courier was arrived on jan 10 in gurgaon.

                    There is mention in status wrong pin, will impact delivered. My pin code is -122002. I want received this courier on my office address. I am mentioned here plot no-3011, basement sector-46 gurgaon.
                    I am mention here also my mobile no-[protected]. Executive can call me if the location not found by executive.
                    I request that my courier be delivered immediately and avoid any further delays
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Salauddin Mullick
                      from Sambalpur, Odisha
                      Jan 12, 2019
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                      Address: 700091
                      Website: Blue dart

                      Blue dart delivery boy are so irresponsible that for my credit card delivery he was call me 4 days back and told that he was coming within 1 hour but after 1 hour when i called him where he is while he s argumenting with me and do use bad languages several times i called him but always i think that he is a drunker. I don't receive my card as of now.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        pam_ganguly
                        from Ranaghat, West Bengal
                        Jan 12, 2019
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                        Address: 722101

                        I got a fake timex watch in spite of ordering a bluetooth a1 smart watch vide awb# [protected] through bluedart courier cost rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating innocent people. A police complaint will be raised against both parties if not resolved.
                        +2 photos
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                          ج
                          جند قدشي
                          from Gurgaon, Haryana
                          Jan 11, 2019
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                          Address: Srinagar, Jammu and Kashmir, 190001

                          I am from srinagar jammu &kashmir. The blue dart here in srinagar is the worst courier copmany i have ever seen. What they do is terrible. They keep parcels there n didnot call the customer nor they bother to deliver the parcel. My parcel is there from three days but they are not picking up the call. Nor they call me. Can u tell me what will i do. Because i am not in srinagar and i need my parcel urgently. They always do this to every customer. Please take strong action against them. And please deliver my parcel.
                          Name=junaid farooq
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            H
                            Hetal v. shah
                            from Mumbai, Maharashtra
                            Jan 11, 2019
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                            Address: Mumbai City, Maharashtra, 421302

                            We have booked 2 parcel for bihar docket number is [protected], [protected] but we have not received delivery yet booking date is[protected]
                            We have booked parcel by air but relationship manager mr. Rajesh shukla
                            Has said shipment can be delivered only by surface so we have generated
                            E way bill by surface, and also give quotation 33000/- now he is asking that parcel is delivered by air and bill given by blue dart is 68000/- and we want extra 20000/- to deliver at destination its an pure blackmailing done by blue dart we want solution for the same and want parcel need to be deliver at
                            Site asap
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              Nicky402
                              from Noida, Uttar Pradesh
                              Jan 10, 2019
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                              Address: 110092

                              After written full address of receiver delivery guy deliver to the wrong place and later it misplaced, even my friend contact customer care for solving the issue but they take too much time courier send is in 20 nov 18 and showed deliver to 22nd nov . After sometime delivery guy stop picking the phone from my friend number what kind of behaviour is this . Waybill no-[protected]
                              I am written on behalf of my friend who courier the package.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                Manoj kumar
                                from Delhi, Delhi
                                Jan 10, 2019
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                                Dear sir

                                I didn't received my shipment, when i am tracking my shipment it shows, it has been delivered.

                                Details are :

                                Dispatchdate : 02-jan-2019
                                Deliveryagent: blue dart
                                Awbno: [protected]
                                Consignee: manoj kumar
                                City: new delhi
                                State: delhi
                                Pincode: 110087
                                Address1 : a - 534 jwala puri
                                Address2 : camp no. 4
                                Address3 : near udhog nagar metro station

                                Regards
                                Manoj kumar
                                Blue Dart Express customer support has been notified about the posted complaint.
                                [protected] . Sakkarayapatta bus stand .kadur .code 577135. No.is [protected]..Sunil nail bH

                                regarding shipment not received - Comment #3320261 - Image #0
                                Sunil naik bh's reply, Jan 7, 2019
                                Not far me diffarent order
                                Sunil naik bh's reply, Jan 7, 2019
                                I s not perfect for me and difarene size so dat
                                The shipment was arrived at blue dart office on 04-Jan-2019 but still package not delivered, Very worst service.Simply Making Delay, No idea whom to contact

                                regarding shipment not received - Comment #3320289 - Image #0
                                Alok patel Dev pharmacy center near grahak sewa kendra chiutaha bazar maharajganj
                                Hiiii
                                this is prudhvi raju my courier awb no:[protected]
                                my courier hand over date 04/01/2019 but courier person not respond me
                                that courier urgent for me...
                                plz follow my couruer details and hand over today beliow 10:30 am
                                my cont no:[protected]
                                I buyed full HD sports camera but it was no clearty so I want to exchange my nbr [protected]
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                                  H
                                  harikaran26
                                  from Mumbai, Maharashtra
                                  Jan 9, 2019
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                                  Waybill no [protected]
                                  Reference number [protected]
                                  On 9 january it was expected to dispatch but it has not because
                                  Consingnee address unlocatable even though they did not communicate
                                  Address is room no 4, d. H patil building, midc road, near new hanuman mandir, thakurli east, 421201, thane, maharashtra.
                                  So i kindly request you to foward with some response. Thank you.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Very bad service
                                  I ordered a phone through mi store and my expected delivery was on 29th of dec 2018 and i recieved an sms throught blue dark about the delivery of my order on the said date yet i havent recieved my order as i have been calling them since then but they show no response...
                                  I hereby request to you my tracking no is [protected] is name form DINESH Kumar form Ludhiana I am not still receive my courier your courier man say consignee is not found even he is not call me I call many time but his no. Is always unable I call many time but always unavailable his no. Is [protected] his name is Rohit rai please help me as

                                  documents not dispatched on address at given time - Comment #3321735 - Image #0
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                                    K
                                    kahre swapnil
                                    from Ahmedabad, Gujarat
                                    Jan 9, 2019
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                                    Website: Surat

                                    No one call me and showing the status consignee is out of station whats does mean. I called many times in bluedart surat office no one pickup the phone today status showing that undelivered shipment held at location i want to take action againts bluedart they misuse my undelivered shipment file complain againts that company
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      C
                                      CS Anant Jha
                                      from Delhi, Delhi
                                      Jan 9, 2019
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                                      Address: New Delhi, Delhi, 110040
                                      Website: www.akjha.com

                                      Sir,
                                      Blue Dart Airway bill number : [protected].
                                      It is shocking that the professional courier service provide is giving wrong and misleading information about consignee that he is shifted. though, no one has approached. No one is picking phone on customer care number.

                                      God help !!

                                      Regards,
                                      CS Anant Jha
                                      Cell No. [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        C
                                        Chandra Mohan A
                                        from Idukki, Kerala
                                        Jan 8, 2019
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                                        Iam chandra mohan
                                        My order number is [protected] was
                                        Order date:[protected]
                                        Delivery date: 08.03.2019
                                        Product name: shiva power sea blue cotton t-shirt m/40
                                        Total amount:499

                                        Return reason: product (Shirt) is totally different in design, size and colour.
                                        Shirts are very bad colours and quality.
                                        So i was return the product and
                                        I want refund my money
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        My smart watch which was delivered on 2nd jan 2019 was defective .
                                        I charged it for 2 hours but it did not start .
                                        My address : 88, kabir nikunj society near aashirwad palace gate no. 4, bhatar road, surat, gujarat
                                        Mobile no. : [protected]
                                        Order id no : SD2746
                                        Invoice no : SD2746
                                        ORDER PRICE : 1999
                                        ORDER : Smart watch
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