Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 208

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhagyesh raje
from Mumbai, Maharashtra
Jan 8, 2019
Report
Copy

Address: 411046

Date 8/12/19 i will received message by icici bank... Returned undelivered: credit card - upgrade for acct xx7007 sent via blue dart courier, awb [protected] returned due to door closed. Pls call customer care... But i was not received any call by blue dart then i talking regarding to icici customer care then they told me your credit card send by blue dart... Why are reporting wrong? If you not need customers then please don't accept this.. Other companies waiting for work... Please solve my problems as soon as possible.
Blue Dart Express customer support has been notified about the posted complaint.
Jan 08, 2019
Updated by bhagyesh raje Date 8/12/19 I will received message by icici bank ...Returned Undelivered: Credit Card -Upgrade for Acct XX7007 sent via Blue Dart Courier, AWB [protected] returned due to Door Closed.Pls call Customer Care...but I was not received any call by blue dart then i talking regarding to icici customer care then they told me your credit card send by blue dart... Why are reporting wrong ?if you not need customers then please don't accept this.. Other companies waiting for work... Please solve my problems as soon as possible.
View replies
Very Worst behaviour of delivery boy regard customer.sence less argument continous while taking. I am realy disappointed while receiving my docs. In entired period of my life.
I hope immediate action should be taking against that delivery boy and I think that this types of worst of delivery boy never face again any customer.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akhil2110
    from Ranchi, Jharkhand
    Jan 8, 2019
    Report
    Copy

    Address: Kishtwar, Jammu and Kashmir, 182204
    Website: Myntra

    The tracking id no. For the product ordered by me from myntra is [protected]. Today is 8th of jan., 2019, but the tracking details which the bluedart website is showing, is last updated on 30th of dec., 2018. I tried calling the customer care centre of blue dart, but the call is getting disconnected abruptly. For the last 8 days, i have no information about my product. Kindly look into the matter and resolve the issue at the earliest please.
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    My waybill no. SW10432 status is showing that consignee unavailable which was to be delivered today i.e., 04.01.2019, how it can be possible as if I was present whole day at that address and your delivery person also called me. Kindly look into on priority basis and delivery courier to me by tomorrow.
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bosco 83530
      from Tiruchirappalli, Tamil Nadu
      Jan 8, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 600002
      Website: [email protected]

      I am lourdu bosco. I had gone to greams road service center to get my bike serviced. The person who attended me was mr. Bruno joseph he said it will take two days because there is a block in the carbonator but till i left the bike i didn't find any fault. From the time the bike came to me i can smell petrol so when i took it back they are saying the connector to the fuel tank coniter is broken. It i left the bike for service nothing happened my bike was ok i had left it for general service only. I'm having a doubt if that has been exchanged by the mechanic during the service. I'm not happy with the service person and the way in which my bike has been serviced. If you don't look into the matter i'll take this issue to the next level. My bike number is tn05bp4993.
      Jan 8, 2019
      Complaint marked as Resolved 
      wrong post
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      Size is not correct
      No may product

      i'm not happy with the service person and the way in which my bike has been serviced - Comment #3319568 - Image #0
      Reply
      Sunil naik bh's reply, Jan 9, 2019
      Size not comfart .not carect .and falty product .Colours is not farfect
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        divyajaan
        from Hyderabad, Telangana
        Jan 8, 2019
        Report
        Copy

        Address: 500003

        My credit card is already in the blue dart how can i get my card again. It is stooped due to incomplete adress landmark. Please as soon as poosbile i want it. I have applied this 2 -4 times finally the same problem came again kindly reslove as soon as possible it is emergency to me. Kindly resolve the problem with in two days as i requested you.

        Regards
        Divya
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jalaj Jha
          from Muzaffarpur, Bihar
          Jan 8, 2019
          Report
          Copy

          Address: Ranchi, Jharkhand, 834003
          Website: Bluedart

          I ordered a earphone on headphone zone and then i was notified that it is handed over to bluedart.
          And yesterday i was notified that its on the way to my home from ranchi office.
          But again a message came containing the line undeliverable and today on 8th also i got the same.
          I just wanna know when am i going to get my order delivered.
          Please if you have taken this resposibility then you must perform it on correct time.
          One more thing this is my worst experience with delivery.
          Other delivery management do what they say.
          So please focus on it
          Thank you
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arrey
            from Mumbai, Maharashtra
            Jan 8, 2019
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400053

            I called bluedart and spoke to miss ruchita bagade from the company. There was a courier which went back twice even after requesting for a before 11 am delivery. I called to make sure my important bank document reaches me on time. The lady ruchita spoke v. Rudely and had a very taunting tone. You need to improve your hospitality. People need to be trained to talk to customers. I had a problem and that is the reason i called. If the lady cannot solve my problem then why is she there??? Requesting a delivery before 11 am is not unreasonable!!. You owe me an apology!!
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              ranjith1980
              from Chennai, Tamil Nadu
              Jan 8, 2019
              Report
              Copy

              Address: 560078

              I just want to share you bad experiance with bluedart at most of the time. Every time without visiting to the address they specified that the premises is closed and some time they said that it will not be delivered to door step and collect it from bluedart office or come to main road. This is the recent shipment # [protected]. Now also without visiting to my address they updated that the premises is closed and they didnt call me also. Such worst irresponsible guys will spoil the image of bluedart. Even multiple times i had raised complaint about this but there is no any improvement on this. Please look into this.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vinoth Vn
                from Coimbatore, Tamil Nadu
                Jan 8, 2019
                Report
                Copy

                Address: Tirupur, Tamil Nadu, 641602

                Every time whenever my documents arrive through this courier always they kept it 3 to 4 days in their office or return it.
                This time again my waybill no [protected] has recived on tirupur office at morning 10.00.. I went there office @ 11 o clock.. They told they will call me.. But no reply.. Today morning went to there office. They told our office staff will deliver it today.. But till now no body delivered my documents.
                Please take necessary action and reattempt delivery for the same asap.

                Hoping for an early action from your side and take action against these executives who simply dont wish to work.
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anishgopu
                  from Chennai, Tamil Nadu
                  Jan 8, 2019
                  Report
                  Copy

                  Address: 641007

                  Hi,
                  This is regards the awb no :[protected]
                  In website, status updated as unlocatable. For your kind information no one call me for location or any further information related to this delivery. I have getting sms in mobole also. Even i tried to reach you on call also not getting connected. Can you please arrange call back to my registered mobile no :[protected]. I am always available to share my landmark.
                  Don't blame the customer with out doing any work / attempt to save you guys.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pradeepraja Balan
                    from Bengaluru, Karnataka
                    Jan 8, 2019
                    Report
                    Copy

                    Address: 560037

                    Hi team,
                    My bluedart courier would received by 5th jan 2019. One executive called on 5th jan 2019 and told that, he will come by evening but he didn't came and simply mentioned as "area unlocatable/ landmark needed", but i given the proper address only. Then in bluedart website it is mentioned as courier will be delivered today[protected] but it is not received. No one called from courier office today and simply mentioned the status as "restricted area".
                    Kindly deliver my courier by tmrw.

                    Ref no: ev[protected]

                    Address: pradeepraja b
                    Sai nest pg
                    #560, notting hill, abdul kalam enclave
                    Aswath nagar, doddanekkundi main road, marathahalli post, bangalore, karnataka - 560037.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Ishwar Singh Singhliya
                      from Bikaner, Rajasthan
                      Jan 7, 2019
                      Report
                      Copy

                      Address: Udaipur, Rajasthan

                      Dear Team,
                      I have applied credit card from sbi bank but first time your agency has return this card origin and than i have update full land mark in sbi bank credit card comunication address and sbi again redispatched this card on 04th jan 2019
                      But today again your
                      couirer boy or your courier agency o[censored]daipur not deliverd my courier . Again and your customer care number is not responding .EV[protected]
                      Your SBI Card has been sent to your Residence address on 04-JAN-19 through BLUE DART Ref. No. EV[protected]
                      Dear Team,
                      Yet below mention courier not deliverd

                      Your SBI CARD will be attempted thru Blue Dart vide REF NO EV[protected]on or after 30-Nov-18 .Status can be tracked thru www.bluedart.com.
                      Regards
                      Ishwar Singh
                      Branch manager
                      Icici bank
                      [protected] & [protected]
                      Singh.[protected]@icicibank.con
                      singhliya.[protected]@gmail.com
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bikramjit Choudhuri
                        from Bhubaneshwar, Odisha
                        Jan 7, 2019
                        Report
                        Copy

                        Address: Kolkata, West Bengal, 700026

                        I would advise all who would be reading this complaint to not to use blue dart for couriering any items. They hardly respond to customers and trying to talk to blue dart agents is almost next to impossible.

                        My wife waited the whole day for a consignment to be delivered but the delivery agent deliberately did not deliver the item despite he being just 300 meters from the place of delivery. A status was put up by blue dart that consignee not available at address. They indulge in hassling the customer and is very difficult to get in touch with them.

                        This company has been doing this for all consignments to our address but today's behavior is absolutely unacceptable. It shows that reputed names are the worst when it comes to business
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        I am waiting for this product from last 2days, when I am tracking the status is shown like the product is out for delivery but I didn't get any call from courier party till now. I[censored] r unable to deliver my product just intimate me u r order is cancelled, i[censored] cancel my order than I make a fresh order otherwise deliver my order as soon as possible.
                        Reply
                        Ev[protected]
                        Reply
                        Sir,
                        my abw no[protected] h . Lakin abhi tak muje recevid nahe hua
                        Reply
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          S. A
                          from Anand, Gujarat
                          Jan 7, 2019
                          Report
                          Copy

                          Address: 411048

                          Waybill no. [protected] which was supposed to be delivered on 31-dec-18 is still not delivered to me. The tracking status showing "c'nee shifted from current address". I'm still staying at the same given address and i haven't received any call for the delivery from your side for any kind of confirmation.
                          Kindly deliver it as soon as possible.

                          Thanks and regards
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          Sir ji safe &secure on line marketing pvt ltd ka ek cheack jo 24.11.2018 ko dispatch huva hai jiska
                          Login Id-sssanant0117
                          Tracking number-[protected]
                          Please contact me
                          [protected]
                          [protected]
                          Par suchit kiya jaye
                          Reply
                          2days delay. Status enter as premises closed. I called to the ONGOLE blue dart they answered as the workers are on leave
                          Reply
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saliha khan
                            from Basti, Uttar Pradesh
                            Jan 6, 2019
                            Report
                            Copy

                            Address: Sangrur, Punjab, 148023

                            I have placed an order from forest essential on 30th december and according to my tracking id which is [protected], this parcel had been delivered to me on 3th jan but i did not receive it yet!! So i want to know where the hell is my parcel. I want it as soon as possible.
                            My name is saliha khan.
                            Mobile no. [protected]
                            Address: hno. 319 nishat colony, opposite hamza masjid
                            Malerkotla.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            My curior no -[protected]
                            Curior boy mo no -[protected]
                            Yesterday due to call 15/20 time but not respns any call your coustomer care number is not update your curior blue dart
                            Service is third class your employ is third class not pickup phone to Surat branch
                            [protected]
                            Reply
                            I was out of state for a week.so I was unable to receive the product delivery.but the status shows that undelivered shipment held at location.delivery expected on 21/12/2018 but I have not received yet delivery. I did not have ay call or mail yet.please can anyone solve this problem?
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pinky2321
                              from Noida, Uttar Pradesh
                              Jan 4, 2019
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110092
                              Website: www.bluedart.com

                              I was sending courier on 20 nov to Kerala there tracking shows it delivered but not in the address which i have written but some other address and when my friend calling for search and return to original receiver than their customer care don't reply a suitable answer and keep saying we are looking into matter and respond you shortly this conversation going on for last 2 months . Now i am sure that my parcel is misplaced and they even don't want to repay .
                              what can i do
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              My courier not received time, please contact me [protected]phone number,
                              Reply
                              My name is Md Serazul Ansari I buy a new one plus 6t case I don't like the case
                              Delivery Date 28/12/2018
                              So I return Date is 30/12/2018
                              Reply
                              I am not in the city
                              Reply
                              #Kathir's reply, Dec 30, 2018
                              I am note in the city
                              The delivery person not delivered in the address and also not picking the call
                              Reply
                              My courier is showing delivered and I haven't received it. Customer care just said will look into this matter and they delivered to the wrong address

                              wrong delivery and missing - Comment #3729922 - Image #0
                              Reply
                              Helpful
                              6 other people found this review helpful
                              6 found this helpful
                              5 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pannin Baradari
                                from Narwana, Haryana
                                Jan 4, 2019
                                Report
                                Copy

                                Address: 192304

                                I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account. I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account. I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me. I have ordered this product through mi centre. If i didnot receive my order. Then send me my rupees in my account
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jan 04, 2019
                                Updated by Pannin Baradari                                 I didnot received my order of mi note 6 pro and courier boy of bluedart didnot call me.i have ordered this product through mi centre.if i didnot receive my order.then send me my rupees in my account
                                View replies
                                This is a tricking no [protected] why no delivered so parval allredy siwan branch why no delivered this item my address so help me thanks
                                Reply
                                Please delivery my documents argent
                                Reply
                                Madhusmita Shing's reply, Dec 26, 2018
                                Please send my documents
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kumarkant
                                  from Nashik, Maharashtra
                                  Jan 4, 2019
                                  Report
                                  Copy

                                  Address: 422101

                                  Sir/madam i am kumarkant r sharma.
                                  Rbl card dispatched by them in dec 18
                                  Your ref no. Awb [protected] not delivered at my nashik road address. Pin 422101.

                                  Icici prue life policy is also not delivered.

                                  Telling lies. Address related issues.
                                  We always at home. Nobody came
                                  To delivere
                                  Please expedite. Phones are also not attended
                                  Kumar many sharma [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Jan 04, 2019
                                  Updated by Kumarkant                                   RBL credit card dt 28.12.18
                                  Icici policy dt 31.12.18
                                  Not delivered. Nobody came.
                                  Telling lies that address related issue.
                                  We are staying for 20 years. Blue dart always delivered in past.
                                  View replies
                                  When I tracking my waybill status is showing premises closed, delivery attempt failed, no call from courier guy it's not first time third time I am facing same issue

                                  icici policy and rbl card not delivered - Comment #3316606 - Image #0
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gagandeep611
                                    Jan 3, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Agra, Uttar Pradesh, 282005
                                    Website: www.bluedart.com

                                    The shipment ([protected]) was not delivered to me with a reason that the address was incorrect but the address is absolutely correct and moreover they didn't even gave a call to me or tried to contact me. I even triedcalling the person Vinay Uprati but every time he just hung up my call i tried calling 10 times and even went to the nearest blue dart office but to no awail. It is very bad for such a reputable firm to underdeliver of what it has promised. Please look into it as soon as possible and resolve this issue.
                                    +2 photos
                                    Jan 4, 2019
                                    Complaint marked as Resolved 
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Larson Tubro
                                      from Bengaluru, Karnataka
                                      Jan 3, 2019
                                      Report
                                      Copy

                                      Address: 560078

                                      Hi,
                                      My Axis bank Debit card with Waybill No [protected] is out for delivery and iam not availabe at the delivery address as have relocated from the address location. Can you please delivery it to 18/5 Kiran Residency, 2nd Floor, 1st main cross road, Bescom Down Road, Vittal nagar, ISRO Layout Bangalore 560078

                                      Regards,
                                      Siddivinayak Samane
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shristi Roy
                                        from Allahabad, Uttar Pradesh
                                        Jan 3, 2019
                                        Report
                                        Copy

                                        Address: Varanasi, Uttar Pradesh

                                        I placed an order on 16/12/2018 via vistaprint and the expected delivery date was 31 december 2018, and i received a msg regarding the delivery that it could not be done because of some address issue. The order is delayed and i still havn't received it. And the main thing is that i didn't receive any call or msg from the delivery boy on the expected delivery date. And this is not the first time. They are always giving excuse of address issue.. Please look into this matter asap.
                                        Thank you.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          PayUPaisa
                                          1
                                          (87)
                                          Amshopping.in
                                          4.6
                                          (13)
                                          Citibank
                                          1.8
                                          (1855)