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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 216

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M
Manish Bhuarya
from Mumbai, Maharashtra
Dec 1, 2018
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misrouted- delayed delivery

Address: Jamnagar, Gujarat, 361010

The consignment ([protected]) was sent for delivery on 27th nov, and the bluedart employee said it would reach destination within 2-3 days.

Despite their commitment the status is showing 'misrouted-delivery delayed', and delivery date 4th dec.

This type of service is not at all acceptable by blue dart and also for such hefty amount of money.

Please look into this matter and refund for the delay...
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Anishjoseph47
from Gurgaon, Haryana
Dec 1, 2018
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Address: 121006

One of the worst service you people have. My way bill no. Is [protected]. I never received any call from blue dart and top of that mo one came ti my address to deliver the consignment and the status is showing as no consignee at the address. How can this be possible. You people charge 2 rs per minute for customer and no one picks the call and our money get deducted which is hell irritating. How you can just frustrate ur customers like this. Whi gave you this authority to violute the policies and play with your customers. Are we fools and you are just growing ur business without any service
Blue Dart Express customer support has been notified about the posted complaint.
Dec 01, 2018
Updated by Anishjoseph47 According to me you people don’t even deserve a single star
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    B
    BARJWAN LANGONJAM
    from Kolkata, West Bengal
    Dec 1, 2018
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    Website: Blu dart

    I have bought mi note 6 pro from mi store and it has been deliver by blue dart courier to imphal, manipur since i have bought on 23 nov 2018 and expected date for delivery is 26 nov given by the company but tracking update has been stop from 26 nov at kona warehouse no update has been come up so kindly take immediate action i want the product in time so kindly take action to the related courier service in that place which going to prefer to delivery station... I have bought cover from mi store after the oder of phone on 26 nov but the late odee item has been delivered in time bit why fist oder item has been delayed i want immediate action and requested cell phone complain no. Which is in work
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Ammy d xtrovert
      from Hoshiarpur, Punjab
      Nov 30, 2018
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      Address: Amritsar, Punjab, 143105

      Dear concern, i have not received my courier coning from icici bank (Mumbai). Reason displayed is address unlocatable. How is it possible, that such a clear address is not locatable where i have received "n" number of couriers.

      Seems like no one has attempted to deliver the courier which is highly important to me. Expecting immediate delivery and prompt action against guilty.
      Blue Dart Express customer support has been notified about the posted complaint.
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        C
        Chitra Hegde
        from Nagercoil, Tamil Nadu
        Nov 30, 2018
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        Address: 560078

        Hi,

        I have not received the courier, from icici bank, ref no : awb [protected],
        Date : november 30/11/2018
        The courier boy called for the location, and i have explained the location.
        Later no courier has arrived,
        But the status and message is specifying that the courier has been handed over to self. Please take proper action as it is the debit card from the bank.
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Sudhakar Suragani
          from Tirupati, Andhra Pradesh
          Nov 30, 2018
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          Address: Chittoor, Andhra Pradesh, 517501

          Big fraud courier company. When you have important courier, in tracking they will show as out for delivery. But actually they won't call and they won't come to deliver, and at the end of the day your tracking says customer address incorrect or not found.

          Awb no. [protected].

          Its a complaint not only from me. You can just type bluedart tirupati and read the google maps comments (Reviews) as well.

          Fake and fraudulent courier service.

          Hope these type of fraudulent activities is not tolerable.
          Blue Dart Express customer support has been notified about the posted complaint.
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            V
            Vishal Verma shine
            from Khanna, Punjab
            Nov 30, 2018
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            Address: 400072

            This is vishal verma my pod number is there was no delivery attempt made for [protected]. Consignment [protected] and i didn't receive any call from the delivery person however i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable.. Worst service and front desk person in chromepet branch is arrogant and never picks customer call and doesn't respond properly.. This is a very important consignment and i need to receive it at the earliest. Plz call this number for delivery [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              Hema Preetu
              from Hosur, Tamil Nadu
              Nov 30, 2018
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              Address: Bangalore, Karnataka, 560103

              While submiting the documnets i was very clear to bank person about address but still they have mentioned the diffrent address as I work in client place I would like to collect my courier from this address, so kindly deliver my HDFC credit card to below address:

              Eli Lilly Services India Private Limited
              Block Primrose (7B) – Wing B, 2nd floor, Embassy Tech Village
              Outer Ring Road, Devarabisanahalli, Bengaluru – 560103
              Blue Dart Express customer support has been notified about the posted complaint.
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                D
                Daman Mavi
                from Hajipur, Punjab
                Nov 30, 2018
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                My ielts book is not received by me but when i call blue dart they say my order has been delivered to you then they said we have registered your complaint and call you in 24hours but 5days passed i got no response from them. My ielts examination is near so please help me
                My blue dart awb#[protected] is here please deliver my parcel as soon as possible otherwise i have to complain it to other authorities thanks
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  Vilas Dahale
                  from Pune, Maharashtra
                  Nov 30, 2018
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                  Address: Ahmednagar, Maharashtra, 413738
                  Website: Hdfc credit card dispatch

                  My shipment id is [protected] i need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,
                  Permanent address.
                  Vilas baban dahale
                  A/p ashvi kd tal sangamner dist ahmednagar
                  Pin 413738
                  Maharashtra
                  +1 photos
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                    P
                    Pavithra Hegde
                    from Bengaluru, Karnataka
                    Nov 29, 2018
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                    Address: Bangalore, Karnataka, 560050
                    Website: Nua

                    I haven't received the product... But i hv paid the amount online... I want my product... Kindly get back and do the needful... I tired to call customer care but it is not getting connec
                    +1 photos
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                      S
                      Sunil Kg
                      from Bengaluru, Karnataka
                      Nov 29, 2018
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                      Address: 560103

                      Blue dart courier reached my place and as I was 5 mins late to collect it the courier service left the. When I try calling him the courier representative did not pick up.

                      Now the Consignment is left in the store from past 10 days without any notification or information. When I try calling the customer care they are now mentioning as the package is undelivered they will have to return the package.

                      This the kind of service they are providing.
                      +1 photos
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                        S
                        Saurabhyadav108215
                        from Ghosi, Uttar Pradesh
                        Nov 29, 2018
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                        Address: Allahabad, Uttar Pradesh, 211019

                        Blue dart receive parcel with ref no EV[protected] from sbi and held at his location for undelivered address but delivered another item from bank of baroda at same address today.
                        Even I called and asked them if I come personally to your offuce with my identification for the same but they refused to do so and delivered the same even the credit card holder not available there.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sravani594
                          from Bengaluru, Karnataka
                          Nov 29, 2018
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                          Hi,

                          I have recieved below text message for one of my orders. i did not even get a call when someone tried to deliver the product. I tries calling to your customer care but not working numbers. Please call me and deliver my product asap.

                          Pfb the text message i got.

                          "Your order from SMYTTEN with Blue Dart Awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm Mon-Sat."

                          Please respond asap
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            L
                            laxmifoil
                            from Meerut, Uttar Pradesh
                            Nov 29, 2018
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                            A courier was booked from mumbai to our company m/s laxmi foils pvt ltd khasra no. 159, raipur industrial area, bhagwanpur roorkee. But the consignnor enter the pincode of rudrapur instead of bhagwanpur on the courier. The right pincode for bhagwanpur is 247661
                            Please deliver our courier at our above mentioned address.
                            Our way bill no. : [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                            Your customer service poor
                            Vytila branch
                            My atm with out my knowledgeable they send back.
                            What a pitty
                            Reply
                            Sai Jayeshj's reply, Nov 23, 2018
                            What a pitty
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                              A
                              amars4u
                              from Chennai, Tamil Nadu
                              Nov 29, 2018
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                              Address: Varanasi, Uttar Pradesh, 221106
                              Website: www.bluedart.com

                              Can you please let me know why "defence colony, phulwaria cantt, varanasi" is marked as "prohibited area-entry restricted for delivery"?? My shipment is held at this status from past 10 days. If you can not deliver please let me know the reason and give me the address from where i can collect my shipment.
                              This is really unfortunate that you can deliver to a simple location of varanasi where every product from amazon, flipkart, paytm is being delivered frequently.

                              Waybill no: [protected]
                              Reference no: [protected]
                              +1 photos
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                                S
                                snh11
                                from Mumbai, Maharashtra
                                Nov 29, 2018
                                Resolved
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                                Resolved

                                Address: Gandhinagar, Gujarat, 382016

                                I have received text from sender "please track your courier dispatched through blue dart courier" i have track first and notice that "consignee out of station"... I have verified that everybody at home and no courier received by them.. Again checking status then it's showing "undelivered shipment held at location"

                                Then my question is then why blue dart author and take responsibility to deliver such item?
                                +1 photos
                                Dec 4, 2018
                                Complaint marked as Resolved 
                                Thank you for delivered courier !
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                Hi,

                                I am not getting my courier delivered though I was available at my home yesterday and getting message o[censored]ndelivered.
                                My way bill no is : [protected].
                                Today, I got message of out for delivery however no once contacted me till now.
                                Reply
                                Very bad service by Blue Dart DHL... :-)

                                They don't even try n call customer before updating status in their system. They don't take effort for successful delivery.
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                                  K
                                  Kumar Aayush
                                  from Jamshedpur, Jharkhand
                                  Nov 29, 2018
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                                  Address: Patna, Bihar, 800025
                                  Website: www.bluedart.com

                                  My 'safe shop' package docket no.-[protected] was dispatched on 31st october 2018. But when tracked, it still shows 'in transit'.

                                  Why the package is getting so late in delivery?

                                  From - new delhi to patna
                                  Pickup date - 31st nov 2018
                                  Present status - not delivered yet.in transit.

                                  Please make the delivery as soon as possible.

                                  - aayush sinha
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Nov 29, 2018
                                  Updated by Kumar Aayush                                   Correction :

                                  Pickup date : 31st october 2018

                                  Its 1 month now. Still showing in transit. Why???
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                                    S
                                    Sin dhu
                                    from Ongole, Andhra Pradesh
                                    Nov 29, 2018
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                                    Act immideately! My nykaa: order #nyk[protected], awb : [protected], ha been delivered to a wrong address. I simply received an sms saying ur order is delivered while i was at home and but i didn't receive any. The order is reallly crucial that's the reason i didn't put it cash on delivery so that the order gets delivered expeditiously. I want my order really soon i can't no tolerance for delay. U left no room for the customer to call or contact someone immideately in the cases like these. U could hav given the contact of the person who is coming for the delivery or any person of contact. Rather than leaving us helpless. I want you to contact me immideately and act now.
                                    +1 photos
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                                      E
                                      Elakkiya Ayyanar
                                      from Chennai, Tamil Nadu
                                      Nov 28, 2018
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                                      I'm complaints about courier delivery person.. He's behaviour to very worst. He want to delivery my parcel i receive the call from that person he have little doubt by location so i want to explain.. He can't understand my words he behaved to very rude conversations. I'm very disappointed to your service... Very worst i received call from[protected] that number. Again 26. Nov.18 courier delivered but i 'm not get any intimation for your courier delivery person but courier delivered how...
                                      +1 photos
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