Blue Dart Express Complaints & Reviews

Dear team

I am so upset to see that my item from last one month is pending at baghat barzulla blue dart office.. I am thinking now one can of the worst service is provided by you people.. You don't care about what we are facing due to this delay.. I am mushtaq ahmad from icicibankltd and the item is for my one of customer who is letreally abusing me about his parcel. You wouldn't believe how much trouble i am facing due your delay.. This delay effected my bank reputation. I am going to high level to made you hell now...

This is in reference to way bill number [protected] to be delivered by bludart.
Package was expected on 16 nov.
Not delivered citing consignee not available.
Consignee was available on both days the message appeared on tracking and was not contacted.
Two mails have been written in this regard and no action done despite a positive reply to the first.
Pls expedite
Maj varun

Respected sir,
I am advocate subhojoy banerjee i had delivered a package via blu dart service from delhi to mumbai on 16.11.2018, the package contains several important documents which must be filed in bombay high court by today so i chose your fast delivery service for the same but the package still not arrived at its requisite destination and i am highly disappointed by this kind of malafide services from your side. The package must be delivered to its requisite place within one hour or i will be bound to take appropriate legal action against the company. And your courier service provider mr pravin sharma always deliberately delays important packages and also never picks up the calls done by us, so you are requested to take some serious action against the concern person.

Hi team,

I'm very shocked to see the process of delivery given by blue dart, my shipment is at nearest hub but they guys are unable to deliver it & furthermore updating the false information on that.

I had a word with one of delivery boy on same location, he cleared that your shipment is still at hub location, no one came for delivery & you have to speak with manager of that location i[censored] want fast service.. What is the process is that???

I have about to receive two shipments on two different numbers but both are having same kind of fake update..

There is no transparency in between the delivery person & the receiver as they guy's are not sharing any contact details to customer so that they can confirm the delivery time & location.. How old process we are using now these days??

Waybills no :

[protected]
[protected]

Could some one please help me out on the same??

There is no delivery attempts were made on one of my order/parcel from SBI Rewardz. But while tracking with way-bill ([protected]) number, it is mentioned as 'No Such Consignee At The Given Address'. But delivery attempts are not happening. And also I was not received any call/door-knock at the time of delivery that they have mentioned. [protected]

Iam chetan
My order number is CIN876967
Order Date: 14/11/18
Delivery date: 18/11/18
Product Name: Fastrack men watches combo offer-2
Total amount:1199+198(shipping)

Return reason: Product(watches) is totally different in design and colour.
Watches are very bad colours and quality.
So i was return the product and
I want refund my money.

The consignment arrived the kelambakkam hub on 10th november and they are just stating that incomplete address, but from the same hub i got 3 more consignments delivered on 14th november.

Without contacting me they are just putting some reason like incomplete address. Such a worst service from bluedart even after speaking to customer service executive i didn't get a proper response.

Location details date time *
Waybill no : [protected]
Kelambakkam undelivered shipment held at location 17-nov-2018 08:50
Kelambakkam undelivered shipment held at location 16-nov-2018 07:42
Kelambakkam undelivered shipment held at location 15-nov-2018 08:05
Kelambakkam undelivered shipment held at location 14-nov-2018 08:11
Kelambakkam consignee's address incomplete/landmark needed 13-nov-2018 20:38
Kelambakkam shipment out for delivery 13-nov-2018 12:59
Kelambakkam undelivered shipment held at location 12-nov-2018 08:54
Kelambakkam consignee's address incomplete/landmark needed 10-nov-2018 15:01
Kelambakkam shipment out for delivery 10-nov-2018 12:02
Kelambakkam shipment arrived 10-nov-2018 11:41
Kelambakkam shipment arrived 10-nov-2018 11:41
Chennai airport hub shipment further connected 10-nov-2018 10:41
Chennai airport hub shipment arrived 10-nov-2018 09:40
Bial hub shipment further connected 10-nov-2018 07:17
Bial hub shipment arrived at hub 10-nov-2018 05:16
Bangalore hub shipment further connected 10-nov-2018 04:37
Bangalore hub shipment arrived at hub 10-nov-2018 01:28
Hsr layout shipment further connected 09-nov-2018 23:58
Hsr layout shipment arrived 09-nov-2018 22:17

Dear Sir,
My Product was delivered to wrong person. Please check it and do it quickly. Waybill, and other information mention or attached below.
That package contains Kotak Bank ATM. So Please its Very urgent... You do anything you want... but i want my parcel

Personal details...
Name - Sharukh Saleem Mujawar
Pune, Chinchwad 411033
Contact No. [protected]

My hdfc credit card was dispatched 3 times.1st time i was not at mentioned adress when bule dart courier boy called me. I told him politely that i was not able to come there immediately but he was very rude and he cut the phone and then hdfc has sent me that card twice again and every time i was present at mentioned adress but courier boy did not come and i just got message that bluedart tried... Also i could not contact blue dart office in rajkot they do not recieve any call or they put reciever in a side after recieving call. I am very aure that if you will not take any immdiate action then i will make this issue legal in court. Please do needful

I have visited to the bluedart office, durgapur on[protected]. I had 4 consignment, out of these i got 3 pod of bluedart which was supposed to delivered at dhanbad and remaining 1 was of city commercial services which was supposed to delivered in asansol. They told that the consignment will be delivered within 1 day. But, after 4 days, 1 of the pod no. [protected] was not delivered saying location is unlocatable. As per my knowledge the address is very much easy to locate and also i had given ph no. Of the consignee with the address. And also the city commercial services pod no. A9108 was not delivered, and they even cannot provide any details/status of the consignment. How can we rely on bluedart if this type of such a casual approaches is there among its employees mind/role. Really very much upset as the consignments is very much important to be delivered within 18th... Attaching the consignment notes for your reference.

The complaint is against blue dart where i curriered my parcel on 12 nov 2018. I paid extra money for expedite delivery. It is not delivered till today 17 nov 2018. It has my important documents which are to be submitted before today, otherwise i will loose 175000 amount. I tried calling cs number but not connected, no email reply, no twitter help. There is no help for the customer and we are getting frustrated. Is there anyway by which a legal action can be taken. I am ready for that too. Just tell me the procedure. These private companies can not cheat customers. Please take strict action against them. If anything is required from me, i am available to do anything to get them penalised.

My parcel got delivered to the wrong address. I came to know about it when received e-mail that your parcel has been delivered. What else can i expect from a courier company. I called them multiple times but they do not pick the phone. Such a pathetic courier service. My expensive goods i ordered by paying a handsome amount just destroyed by the bluedart. What steps i can further take?? Please tell me

The courier needs to be receive yesterday as per the tracking status and extended to 16/11. I'm waiting for it whole day and I didn't received a call from Deliver agent, but by end of the day 16/11 I received stating "Consignee'S Address Incomplete/Landmark Needed".

The agent might have call to know the location/ landmark, it's pretty

Waybill ID [protected]

Hi,
This regarding the consignment ET[protected]. Since last 3 day it's been showing package out of delivery, till now no one has contacted me. I have contacted the customer support today. Executive has told, today positively they will be delivering by 3PM IST.

Thanks,
Premananda Routray
Email:[protected]@gmail.com
Cell:[protected]

My consignment has been dispatched from one of my client wide bill No.[protected] couriered on 08th of Nov 2018, But still now i didn't received the same.

Also, traced the status lot of times, it indicates in Delhi hub from Yesterday i.e., 15th Nov 2018, so i dialed customer care service and they are not responding properly. I have requested them thrice to connect to their higher management they gave us false promise that our higher management will you call you in 10 minutes and took my number. But no response from the Blue dart team.

As the package contains original passport of our client and now he is missed his flight.

Now who is going to bare the loss.

Please consider above matter at urgent and respond.

Otherwise i will move to court.

Thanks and Regards,
Srikanth Kasarapu
Operations Manager
NF Enterprises
Mumbai.
+91-[protected]

I am really disturbed by the arrogant delivery boy who came to deliver me my credit card.
Coversation goes like this
Delivery boy: Tejas ?
me: yes
Delivery boy: Sir I am at gate please come fast ... your credit card is there for delivery come fast..

me: Ok i am coming give me 2-3 minutes.

Delivry boy: Sir come immidielty or It will be returned .

me: OK .. i am on the way.. I was inside my office & it took me only 3 minutes to reach the delivery boy..

Delivery boy: (after giving the card) : Tejas ? here is your card (took my sign on phone) Sir.

me: You could have called me 5 mins before you reach here.. it would have saved time for both o[censored]s.

Delivery boy: Sir i have 100s of courier, i cannot wait.

me: I am not saying to wait. i reached in 3 mins.. i said you should have called me before 5 mins... it would have saved time for both of sir.

Delivry boy: if you want you complaint.. but i can not wait.

me: (now i was upset): i asked " whats your name)

Delivery Boy: I dont know (very rudely)

me: Show me your ID card (only blue dart strap was visible but id card was inside the shirt)

me: Tell me your managers name ?

Delivery boy: I dont know. if you want.. complaint it.

After that lot of friction happened between delivry boy and me...
finally i gave up & he was shouting some non sense from behind. i just ignored...till then many my office colleagues & security guard came there.. many of my office colleagues were having the same experience with Blue Dart... they said just ignore them they are not improving

I was really upset by the behaviour of the delivery person. i had bad experience by blue dart in past which i ignored many times.
but this was really horrible & upsetting.

I do not have any hope that they will improve.
I just want to report this,

Regards Tejas

This is Abhinash here, one of our client sent us the passport through blue dart courier for urgent deliver. Couriered date is 08th of November 2018 and today is 16th November 2018 and we have not yet received our parcel.

My client is missed his flight now due to this delay from courier agency.

We are continuously chasing us the courier services but no body is responding properly.

Who will responsible for this delay and our expenses loss for this.

Thanks and Regards,
Abhinash Jenna
NF Enterprises

I received a call aroung 11am by the delivery boy who was about to delivery my shipment no awb no:[protected]

I was in another call when the call arrived and called him immediately after 2-3 minutes. The delivery boy did not pick up my call and cut the phone after calling him 4-5 times.

Please deliver the shipment to below mentioned address since i wont be available in the office hours.
Room no:208,
Sagardeep building,
Behind penta galaxy,
Antophill fire-brigade,
Mumbai-400037.

Request you to please do the needful at the earliest since it contains study material.

Regards
Anto fernando

I was not satisfied with the product. Jesa ki mene online dekha tha wo wesa bilkul bhi nhi hai. It’s just spam. And the sound of airpods not good. It was of bad quality. And the size of airpods are bigger than expected and charging cable also have bad quality. So i requested to you please return bluetooth airpords and return my money. Waybill no - [protected]
And the contact no. You giving in reply not working. [protected].

The above said letter was send to me from ICICI Bank. The courier boy never came to my address on 14th and 15th Nov 2018 but reported not available in fact the security register maintained in my complex shows that he never came here on 15.11.2018.
I request you to deliver the above said letter immediately to me.