Blue Dart Express Complaints & Reviews

Hi my waybill no. Is[protected] it's been a week that my package has arrived and not being delivered. I tried calling the concerned curior station with no one picking up the landline and keeping their mobile phone on auto disconnect.
The tracking says that the order is fake / fake address. But why would i pay and give fake address. Nobody from the other side has called me. I had contacted customer care but still no response.
Very bad management.

Dear Team,
I have book one parsal dated of[protected].and my courier reaciving date given by you[protected] but i have wait[protected] but I don't reacive my parsal.this service is very poor.plz look this matter and resolved as soon as possible.

My courier will way no-[protected]
My contact no-[protected]

I bought a mobile from mi official online store and it is delivered by bluedart (Bangalore, electronic city phase 1) and because of manufacturer defects i raised a replacement request to mi. I got a call from a blue dart guy and he picked up the return and gave a receipt. After that i didn't get any update message. I got a doubt and called that guy back and his mobile is switched off. I went to bluedart immediately for verification. They are saying that the receipt is not valid. I came to know that i got cheated. But my question is that, how come the pickup guy got my order details, address and all the data. There is something fraud happening with blue dart. Please do the needful asap.

I contacted the customer care of blue dart asking for the details regarding the shipment.

I specifically asked regarding any additional document required to be submitted to the courier guy.
They said no.

In evening their courier guy comes and tell an additional document required, i told him i contacted the customer care and they told no document is required.
He told "aapko dena hai to do nahi to mein ja rha". I contacted the customer care again.
The call was connected after 30 minutes of time. When I asked regarding the document they told it is required.
I asked why they did not tell this in morning when I call, they replied they forget to tell.
I said I dont have any place to keep the shipment and your courier guy is not ready to wait for 5 min also to let me arrange the document.
They replied they cannot help in that, what max they can do is ask them to come tomorrow.
I asked, but I dont have any place to keep the shipment.
They told they cannot help in that.

The courier guy told me the prize that was around Rs 1000 more than what was informed by customer care.
I contacted the customer care and they changed the prize of the shipment 3 times within the same call.

I asked them to raise a complaint regarding this. They told they will not register the complain.

I asked to connect the call to the superior, to that they replied we dont have any superior present.

After this they cut the call.

They neither provide the correct details, nor they provide any complain number

Hi

This is regarding bill. Number [protected]. Have seen that only. Bluedart courier does not reach my address. This is atleast 4th or 5th instance. Rest all the couriers are reaching me without any issues. I feel there is some issue with your centre corresponding to this address. After escalation it reaches the next time.

Other shipment numbers are [protected] which had similar issue.

Please take some strict measures that it does not happen. I am never contacted on phone when such issues happen. My mother lives next door so if i am not at home all my deliveries are given to my mother. There are no occasions where no one is at home.

Thanks
Daina

There are so many time your executive not come on my address or call me for my Currier, and he back your office and update that wrong address and address not found...if some day he came he not wait to show our id just for 2 min., he said he have lost of parcel and work load so he not wait for 2-3 min..
so many times i face the same problem with the same executive...
i complain your office 2 3 time but not getting any response
just today the same problem in your service date on[protected],

Dear sir/ madam
I mahebub sayyed I didn't receive my parcel as shows in tracking (tracking no. [protected]) its shows out for shipment from last 6days its very worst process, i called your delivery executive but he is not responding properly, very slow process worst service take same serious action and give my parcel as soon as possible. Thank you

My waybill no. Is [protected] and the reference no. Is [protected].

The status is showing that the consignee shifted from the given address, where as i am at that address only and i have been calling the customer care as well to when the courier would be delivered... Now i am calling them and i am not getting any response... What should i do? Contact me right now...

Please provide as much information as possible :

I am not my home, now i am in busy my personal work at mumbai then i request to refund my order.

When i come back my hometown in kolkata then i re-order my phone case & i"ll sure that blue dart is full co-operate with me.

Please, it's my request to blue dart. Thank's from me to my cancel order.

My shipment delivered date was at 5 nov but my packet is not received at till date to me.
Your empolye was not come my home and didn't he call me.
Shipment dealy from your side but your empolye show the wrong address. No information from your side for my packed i had confirmed my address by email to you atlest two time and no one pickup my call not your buledart local office and coustmer care.
No one inform to me regarding my packed.
Please confirm.

Name suraj madhesiya
Contact no [protected]

Sir my awb no. Is [protected]
By mistake i have entered wrong pincode.
So please change the address.
New address -
Md musa band
Khajurbanna
Near bnr more
Pincode - 800006

Reciever name - ashraf hussain
Sender name - zishan firoz
Email [protected]@gmail.com

So i kindly request you to change the address pincode. As it will be delivered easily.

A shipment was done from tiruchendur blue dart to green ville usa yesterday on november 9th i only got a bill on 10th november that too was not computer generated and it was merely hand written. And even now aftr 48 hours from submission of my parcel to your office i could not track the parcel using the waybill given by you

The waybill is as follows[protected]

I am dipak ranjan das working at intelenet global services pvt ltd at 46/4, behind hyundai showroom, novel tech park, bangalore-560068, i got a message from hdfc bank regarding my credit card has been despatched through blue dart courier on dt 08/11/18 with vide airway bill no.[protected], but right now i didn't receive my credit card.

Kindly i look forward send my credit card on above mentioned my office address.

Thanks and regards
Dipak ranjan das
Mob. [protected]

My phone was coming from amazon. It reaches at our city in morning on 10 november. The delivery guy (‭+[protected]‬) called me in afternoon to ask adress and i told him. He said that i will come in evening. When i called in evening he told me to come and accept then he switched off his phone and the message come that i was not available so it will come tomorrow... Rubbish... Rubbish... Rubbish...

Worst service, it used to happen they did not try to deliver the product... Just call from their office and closed
This is regarding the delivery of above product which have not even tried to locate by address... And then came the message address issue.. Just nonsense.. Every body else is delivering other post office.. Courier etc except bluedart.

This is serious concern in relation to delivery of a product, which was about to be delivered to me on 5th november, since then i haven't received any call from bluedart. I called up customer service and have requested ample number of times to atleast convey the delivery executive to contact me. I am in real need of the deliverable and cannot wait any longer. Would require your urgent assistance or else i need to raise this to public forum.
Waybill number:[protected]

Delivered: Credit Card -Fresh for Acct XX7000 is delivered by Blue Dart Courier on 09-NOV-18 & received by MR AMARESHA G AT 20:15. If not received, pls call Customer Care.i get msg from ICICI Bank my credit card it will deleverd, but I will not collected, please can check &give the correct updates, my Awb-[protected], TQ

Sir
Till now I have not received my courier already I had paid for that.After inquiring about that tracking ID I found to know that shipment delivered how it can possible sir?my waybill no is [protected] and reference no is D7HNtl10Y.so kindly deliver the product as soon as possible to my ordered address otherwise I will take further step.Screenshot of the shipment page I have also attached.kindly resolved the matter as soon as possible.is this is the service given my blue dart?

Hi, Am Anoop, from Bangalore, i was supposed to get my SBI Credit card before a week, with the Reference #EV[protected], i have not got any response from you, after my package has come to Bangalore nor have your delivery person contacted me. I contacted your Customer service and your person was so rude on me saying a stupid reasons, he was not ready to help me. and how can you return my package without even informing me. if i face issue with. am going to the consumer court of Law and file a complaint against you. for faking me and doing fraud works to its customers.
i need necessary action on this and need response for this within 24 hrs with resolution.
Thank you.

Please note that my courier tracking number is [protected]. Blue dart courier company always update wrong information on there website stating that courier out for delivery but actualy they deliver courier after 2-3 days after updating courier out for delivery.
No one in office pikup phone in ludhiana office. Kindly resolve issue asap.
Every time we face this issue. No one in courier office take serious action. Some time we have to go personally and collect the courier which is full of hassal. Below i am attaching the screen shot stating that courier out for delivery but when i went to office they said they havnt enter the courier detail in computer yet so they can not deliver it today.