Blue Dart Express Complaints & Reviews

I have send a courier on 20 nov 18 to my friend, after several days i have asked and found no courier recieved till 26th than i track my shipment and it shows courier deliver to some suresh named guy in guardroom
I have confirmed my friend but at that address no suresh is living.
Dont know what these guys do to my courier please help
I was also called the courier company and ask the no wether the recivers or delivery boy address but he said i will mail the request than only got got no and now its 2 days today i also call than he said now he mail the request and got response soon..

My consignment was shipped from bangalore with waybill no: [protected] through bluedart on 23 nov. It need to be delivered in bangalore itself.
When i seen the status of my delivery it is showing shipment was redirected through same awb and it is ramanagar road hub, delhi.
In my delivery address, pincode was wrong and i sent request for the change of pincode to customer care center. I got the reply that same forwarded to the concern service center. But till now i didn't received the consignment.
Expected delivery date was 24 nov.

Hai iam iam facing delivery problem only from this courier.. This is not a first time.. This is third time.. Every time it's showing in tracking.. Delivery attempted, premises closed.. When he is coming i don't know? Every time iam going to their office and collecting my corier.. Today from morning 7 to evening 7:30 iam at home only then how can they say premises closed with attempt..

Hdfc bank has sent me a courier having awb - [protected]
It has been despatched by despatch team.

I want it to be delivered at :
Sun infotech park, road no. 16v, plot no. B-23 thane industrial area, wagle estate, thane, maharashtra 400604

Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.

Today 27 nov 2018

This us the second time i'm complaining the same issue agianst same company.
I got the message like my courier is reached on 20th nov 2018, still i didnt get my courier. Its on the loaction showing guruvayoor. When i tried to call them they are reponding very badly. They dont have enough emploeeys on their office. Its 7 days over i didnt get my courier. What shall i do next.?

Dear blue dart service i am again facing a problem from your service boy or delivery boy he cal me and tell me he can't give me my courier because my address is changed. I request him i am coming near you and showing my identity proof please give my courier but he rudely reject my request and he also abuse me and cut the phone i am trying call another time but he not picking my phone please solve my query i am very disappointed about your services. You (Blue dart) not hiring courier boy you (Blue dart) hiring roadies or criminal like person they threatened me and abusing me plzz take strictly action about courier person i am sharing his
No.[protected].
Plz take strong action as soon as possible
Regards
Pospal singh
My courier returned second time by yourself.

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— forwarded message —
From: pospal ĺ
Date: tue, 27 nov 2018, 11:14
Subject: misbehaving by courier boy no. [protected]
To:

Dear blue dart service i am again facing a problem from your service boy or delivery boy he cal me and tell me he can't give me my courier because my address is changed. I request him i am coming near you and showing my identity proof please give my courier but he rudely reject my request and he also abuse me and cut the phone i am trying call another time but he not picking my phone please solve my query i am very disappointed about your services. You (Blue dart) not hiring courier boy you (Blue dart) hiring roadies or criminal like person they threatened me and abusing me plzz take strictly action about courier person i am sharing his
No.[protected].
Plz take strong action as soon as possible
Regards
Pospal singh
My courier returned second time by yourself.

I have lost my wallet with all original cards. I requested the credit card from hdfc and they reissued and dispatched through bluedart. At the tiime of delivery i was not having any original cards and i was ready to show the copies which are stored in the drive. And the deliveryman answered rudely and he has cancelled
This is the worst thing, do we need to carry all the originals along with us. Here the problem is with the delivery guy. Here i mentioning way bill number and can process my request.
Waybillno: [protected]

Dear sir,

My axis bank debit card shipment tracking no. Awb#[[protected]] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Kenmore shoes pvt. Ltd.,
# 40 poonamallee bypass road
Senneerkuppam, next to johnson lift company
Chennai - 600 056
Mob: +91 [protected]

Waybill n0: [protected]
Pickup date 21 nov 2018
From chennai
To bangalore
Status need department name/extention number
Expected date of delivery 22 nov 2018
Reference no: [protected]

Location details date time *
Soukya road undelivered shipment held at location 26 nov 2018 11:20
Soukya road undelivered shipment held at location 24 nov 2018 13:36
Soukya road need department name/extention number 23 nov 2018 20:47
Soukya road shipment out for delivery 23 nov 2018 17:24
Soukya road delivery delayed 22 nov 2018 16:57
Soukya road shipment arrived 22 nov 2018 15:54
Soukya road shipment arrived 22 nov 2018 09:45
Bial hub shipment further connected 22 nov 2018 04:30
Bial hub shipment arrived 22 nov 2018 02:26
Chennai airport hub shipment further connected 22 nov 2018 01:16
Chennai airport hub shipment arrived at hub 21 nov 2018 20:54
Perungudi cardsprocessing shipment further connected 21 nov 2018 19:10
Perungudi cardsprocessing shipment arrived 21 nov 2018 16:13

Hello sir! I would like to inform you that today 26/11/18 your delivery person came for the return pickup of trendy trotters jeans. But by mistake i have given him another product so i request you to return that order to my home and take back the original product. Contact to that delivery person and tell him the whole think. I hope you will resolve my problem fastly and pay heed to it. Thank you

Hello ! i would like to tell you that by mistake i have given wrong paytm product during return pickup . so i request you to give it to me back and take the original product . please help me out fast and contact me . contact the delivery person and tell them to check the product whether it is right or not . i want u to resolve my problem as soon as possible .. thank you

Waybill no : [protected] reference no :[protected]
Pickup date 20 november 2018
From navimumbai
To gurgaon
Status need department name/extention number

Status and scans
Location details date time *
Waybill no : [protected]
Gurgaon need department name/extention number 26-nov-2018 12:10
Gurgaon shipment redirected on same awb 24-nov-2018 19:30
Gurgaon holiday, delivery on next business day 24-nov-2018 11:00
Gurgaon shipment redirected on same awb 23-nov-2018 16:55
Gurgaon undelivered shipment held at location 23-nov-2018 11:12
Gurgaon consignee not available 22-nov-2018 15:27
Gurgaon shipment out for delivery 22-nov-2018 10:11
Gurgaon wrong pincode, will impact delivery 21-nov-2018 19:40
Gurgaon shipment arrived 21-nov-2018 09:39
Gurgaon shipment arrived 21-nov-2018 09:36
Delhi hub shipment further connected 21-nov-2018 08:10
Delhi hub shipment arrived at hub 21-nov-2018 06:18
Mumbai hub shipment further connected 21-nov-2018 05:23
Mumbai hub shipment arrived 21-nov-2018 02:42
Nahur mini hub shipment further connected 21-nov-2018 02:35
Nahur mini hub shipment arrived 21-nov-2018 02:31
New bombay shipment further connected 21-nov-2018 01:28
New bombay shipment arrived 20-nov-2018 19:19
* - 24 hr format
Sanni meena
Adders-arc security solutions pvt ltd, 202 2nd floor green wood plaza sec-45, gurgaon haryana, office no-0124, 4256608, mob.[protected]

I got my washing machine couriered from bareilly to mumbai. Bt unfortunately my parcel got damaged. After opening it i found the front door was broken. Wrote the complaint about the damage to blue dart but no positive response was given by the company. So i thought to repair it bcoz i was in need of the washing machine and the courier company was not responding positively. When i called the service engineer, he told me that two more parts shock absorber and primer are also damaged. I again wrote to blue dart bt no response was shown by the courier company. I received the parcel on october 20, 2018 and since then i am writing to the company so many times but the courier service has not given any response. After all the efforts i had to repair it on my own expenses and the service engineer charged me rs. 6000.00. I had to pay this amount without any fault from my side and the courier company which showed such an unprofessional behavior is not paying any attention. Please take up the issue, because first i paid the courier charges and then i had to pay the repair cost which was done by carelessness of the courier company. I need the reimbursement of repair cost.

My standard chartered credit card has been dispatched for delivery on 19th november 2018.
Got a call from delivery personnel at 2pm on 19th, but address they came for delivery was my office address.
I had specifically stated that the item should be delivered to my home address.
The delivery personnel stated, he will deliver the item to my home address.
That was the last communication in regards to the delivery of the item.
I rang the customer care twice last week to lodge a complaint, but their response was naive ("stating we will get back to you").
Kindly do the needful.

Over a period of 6-7 years i and many of my family members, friends and colleagues have observed that any courier by blue dart does not arrive unless and until you call them and follow up. Their have been numerous instances where blue dart did not deliver the courier and returned it to the sender with a remark that “door was closed” even when the address was of 24/7 functioning office or even when i have a 24 hours security guard, blue dart mentioned door was closed. Comments like address not found when the address was of a multinational it giant, or even when the personal address itself is a landmark the remark they gave was address not found. And they give these comments and return the courier. I have observed that they do not attempt to deliver any courier unless and until customer calls them up and rigorously follow up on the courier. I urge ever one to boycott blue dart so that they improve their service or perish. Regards, devansh chaurasiya

Sir,
My shipment number is [protected] sent by Hdfc ahemdabad gujrat that was not dilivered after three attempts.
I informed you that the address written on the shipment is miscreants so the dillivery man can not reach the same place.
Sir please find in google map 'Ghurwa Khera' in place of Ghuruwa khera then you reach the address

I received a message from bluedart that my address is unlocatable /land mark needed. I had not received any call from the delivery biy and suddenly it is showing its unlocatable and one day before i received a courier from the bluedart. How come this possible that one day my address is locatable and next day ut become unlocatable. Is this your way of service. Yesterday (23nov2018) i contacted the customer care and was promised that it will be delivered on 24 nov 2018 between 11am to 5pm. I have not received my courier not even i received any call from the bluedart. This is really shameful. The worst service provider with fake and liar people.
Why should we continue with this type o[censored]nprofessional organisation.
Waybill:[protected]

Dear sir,
I have ordered an product from amazon and it is being shipped from your company but as i checked my product status it shows "consignee's address incomplete/landmark" and delivering boy is not contacting me by my phone number.

Please take action as soon as possible.

My current address is:
Karan parashar.
Shankar vihar colony,
Opposite police station
Gali no. 3,
Muradnagar
Ghaziabad

Dear sir/madam,

Please check the details of my consignment and my shipment address to be changed
Docket no. [protected]
Old address - Welkin telecom infra pvt.ltd, 16/17 G.S road ulubari back site petrol pump, guwahati 781007

New address - JIO Office 3rd floor, parama complex, shillongpatty, opp-womens college, silchar 788001, Assam

I received a message on my door from blue dart with awb no. On it.
It was my debit card which was not delivered. I was not at home and had just been nereby to my house. Courier boy at least would have called me when he saw the door was locked.
Next day after calling in blue dart office it was being informed the courier will be despatched and before coming he will call. I have still not received my debit atm card nor any call.