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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jul 23, 2026

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 231

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Address: Aligarh, Uttar Pradesh, 202001

Website: www.bluedart.com

On October I parceled two boxes via BLUEDART SERVICES from Navi mumbai to Aligarh.
Details have been attached herewith the complaint.
The parcel was received on Nov 15 in tempered state. The inside the box were delivered losely in a polythene with items missing from it.
The tracking was also not updated since 25 and continuously contacting the customer care and looping in other authorities, the parcel was delivered.
Please look into the issue as bluedart is not taking any responsibility for the missing items.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Jodhpur, Rajasthan, 342001

Hi

I have deliverable debit card by hdfc, when i track the card it showing that due to wrong address they back the card to bank when i called card is still in blue dart branch basni bridge

Very bad staff response when i demand my card and also they not pick the phone calls

Very bad service and i also complaint to all my banks i don't want any future service by blue dart.

Thanks

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Address: 411039

Kotak bank has sent me courier waybill no [protected]
Can you please deliver it to office address
Indian bank bhosari branch mahalaxmi tower shop no 5 and 6 pune nashik highway pmt chowk, pune 411039
Mobile no [protected]

As our residential place is under renovation but my office is near by old residential address so it will be convenient for me and delivery guy.
Kindly do the same

Blue Dart Express customer support has been notified about the posted complaint.

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B

Basit Kotawdekar

from Mumbai, Maharashtra

Nov 15, 2018

Yesterday my currier delivery date but we are not able to home because lam a office employ. So today your currier boy not received my call. Currier boy name is ashok gupta from Ghatkoper.

Basit Kotawdekar's reply, Nov 3, 2018

If let you know please call me on no. 9171068701

D

Davies MT

from Bengaluru, Karnataka

Nov 15, 2018

[protected], this order cannot deliver this this office, . very bad survive and behaviour

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Address: Bargarh, Odisha, 768028

My doct. No. Is [protected] dt. 12.11.18 booked from new delhi to bargarh 768028. It has been delayed by 24 hour. Its was very urgent bcse of a medicine. When i endured by local branch office he behaving very bad. And told me it may be delivered tomorrow & its normal timing. When i ask it was delay how he reply hw much fast u want. There is no possible for any one except them and they are best from all and nobody can do it more fast.

Blue Dart Express customer support has been notified about the posted complaint.

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R

RamolaRuth

from Bengaluru, Karnataka

Nov 15, 2018

Have to get a card via bluecart but nor received yet due to entry not ..how to get it back

RamolaRuth's reply, Nov 9, 2018

Due to the address is restricted to enter for parcel

Y

Yash Rana 1

from Kolkata, West Bengal

Nov 15, 2018

Please return my product it doesn't works
Bettry is missing

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This is a highly unsatisfactory result out of such a promising courier service. I'm going to pursue my phd degree and hence needed a lor from my supervisor at lpu punjab. She has submitted it on 12th and the expected time of delivery of the same is scheduled to be 15th. My courier tracking number is [protected]. I checked it today a while ago and it is still in the delhi sorting centre. It has been in delhi from yesterday. I have my interview in 20th and i'm leaving on 18th, which is a sunday. I've tried calling up on the customer service but it is unreachable. I want this issue to be resolved as soon as possible. I want the letter anyhow by 17th. Thank you.

Blue Dart Express customer support has been notified about the posted complaint.

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D

Deepakshinde shinde

from Pune, Maharashtra

Nov 15, 2018

Dear sir,
Your service very bad, your delivery person not visit my location but he updated not complete address, any all important documents received my home but your company not calling where is location & not serch please gide . Please arrange my docket recive today any how condition

D

Devarajan K

from Suchindram, Tamil Nadu

Nov 15, 2018

Hi,

My Credit Card is being deleivered to the address where am not even residing now. Can you please resend it to the below address?

Devarajan K
Wipro Technologies
Electronic City Phase 1
Bangalore 560100

A

Ashisb1w

from Surat, Gujarat

Nov 15, 2018

Shipment not deloverd last 3 day in surat gujarat very bad service in your staff member and no any proprer solution by your customer care officer
My way bill no. [protected]
And any how on priority delever on monday. And call me befor delevery

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Address: Ranchi, Jharkhand, 834002

My vendor sent a courier with consignment number [protected]. Courier was booked on[protected]. It was booked at kolkata. I am staying at ranchi. Distance from kolkata to ranchi by flight is only 1 hour journey. Courier is yet to received at ranchi even after 5 days. No bodies are responding from blue dart side. Even toll free number is getting disconnected while booking my complain. Even indian post's ordinary post can deliver in quick time. This is a very poor service from blue dart. Shame for them.

Regards,

Sanjit dash

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D

dash.suranjan

from Hassan, Karnataka

Nov 15, 2018

Dear Team,
If your guy's are don't know the address at least speak to them they will call to customer.without coming to address and blindly saying that wrong address and all this is not fare.so requesting you to please deliver my product ASAP...
Bill way number-[protected]
Suranjan Dash
[protected].

U

Udhaya Vijay

from Palackattumala, Kerala

Nov 15, 2018

Don't delivery GLOW ADS post way bill no [protected]

A

abharadwajsharma

from Hyderabad, Telangana

Nov 15, 2018

Shipment are not delivered which were kept in his office with fake updates in online tracking. No action taken though many complinets are raised to bluedart

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Address: 560100

Hi, I was supposed to receive my credit card before 3days. Still its not delivered. Every day I see the status through tracking that its out for delivery and at night they are updating that the address is not reachable. I have called the help line number daily and everyday they keep updating me that it will be delivered by endof the day, but it never gets delivered.
Blue dart is just cheating customers.

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Website: Bluedart

My shipment has not been delivered out to me. The delivery boy called me and said he is near convergys and i told him 2 times that the delivery is to be done at my house address. Still i have not received the shipment. I have informed 2 times that shipment has to be done at my home address not the office. My airway is: [protected] and waybill number is; [protected]. This needs to be resolved and delivered at my home address.

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M

Money bansal

from Anandpur Sahib, Punjab

Nov 15, 2018

It is not working and not charging it is very ditry so many scarches are their on earpod ireceive my order 8nov2018 smart watch is ok but earpod is in worst condition i had not receive bill of order i want earpod to be exchanged within 2days i am reaaly thank ful to you

A

Amir9172

from Eluru, Andhra Pradesh

Nov 15, 2018

I purchased a washing Machine with home delivery at Amazon .
But Blue dart didn't having a door delivery
They saying that I should come and take the parcel

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Address: 560067

With reference to above way bill no - [protected], it's a shipment from hdfc, they have not tried to deliver the shipment, but mentioning as attempted for delivery in status, it's very urgent requirement for me.
Am not able to get the contact details of that particular office. Kindly deliver my shipment as early as possible.

Shivaraju
[protected]
[protected]

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Tajinder Singh Khalsa

from Ludhiana, Punjab

Nov 15, 2018

I am very upset due to the behavior of the your team,
Since 10 days, my courier has been laid at blue dart office, but not a single call received from blue dart team about address confirmation .

I went to blue dart express ltd near 478, Aman Palace, Near Main Bus Stand, Ludhiana .
No one is spporting .

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Address: 560067

Despite reaching out to the blue dart customer service multiple times they did not deliver my courier. My parents were at home but the courier service did not come for delivery. They just updated in their website that they attempted courier delivery. They have now sent my courier back to the origin. Very bad service from Blue Dart. They did not even try calling me once. When i try their customer care number it doesn't work.

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Address: 160047

Dear sir
With reference to the above mentioned subject and shipment no, the courier was not delivered at the mentioned address despite my parents at home. The reason given to me on mobile no [protected] is absurd as they were present. I once again request you to deliver the courier now immediately today on 14.11.2018.

Regards

Bhavnesh kumar
Mobile no [protected]/[protected]

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Address: Thrissur, Kerala, 680002

Way bill [protected].
Your blue dart courier delivery people are lazy and they have not delivered my above mentioned letter. Atleast they can call me asking the location if address is not traceable. It is yes bank cover and i am sure address is correct. Your courier people always do the same and return the courier to the consignor. Not seen such a lazy people in my life. Already informed yes bank to change the courier.

Murali
[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: www.bluedart.com

My waybill no. [protected] has been out for delivery and now showing status shown prohibited area-entry restricted for delivery. This is my first time very bad experience as they don't bother to contact costumer and inform anything about the delivery to them. Now i have to track every thing and my delivery is late by 10 days. They don't care. Worst experience.

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Nov 13, 2018

Updated by Aman Shivhare Sorry waybill no. Is [protected]

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Address: Jamnagar, Gujarat, 361120

Our airway bill no [protected] was shipped on 24.10.2018 and delivered to jamnagar 27.10.2018 but till date we have not received it. Kindly take strict action against the dealer and provide the shipment as earliest.
Our office also unable to give it by-hand to our staff and unable to deliver in 20 days.
Our staff visited to office on 06.10.2018 and called many times.

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Address: Chennai, Tamil Nadu, 600116

This is regarding tracking ID: [protected]
I got a call on Nov 6 asking if I will be available and I said Yes. No calls afterward and didn't receive any package.

Now when I tracked the order it shows its " Returned To Origin At Shipper'S Request " and " Consignee'S Address Incorrect". I have received orders on the same address and how come this says address incorrect. If the delivery boy didn't want to deliver it then why blame on address being incorrect.

I need an action taken asap and want my order as soon as possible.

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Address: Solan, Himachal Pradesh, 59571554103

Website: [email protected]

Iam santram verma
My order number is 80127962
Order Date: 06/11/2018
Delivery date: 10/11/2018
Product Name: Unique Men Style blazer
Size: L
Total amount:899+100(shipping)

Return reason: Product(Blazer) is totally different in design and colour.
Blazer are very bad colours and quality.
So i was return the product and
I want refund my money.

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When delivery boy comes to deliver Concignment, and if premise is closed, he should follow the protocol and call me, I had managed to collect the same at my neighbors house, on contacting them I didn't get satisfactory reply, this I did so many times, but phone attending lady kept on giving me next half hour time, in the end it was me who was empty handed.. nor I got my consignment next day, I don't know what will they do with my parcel.

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Address: Chennai, Tamil Nadu, 600024

The shipment was arrived at blue dart office on 16.06.2017, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered by the same courier agency. But in this case they updated the status "out of delivery area".

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Address: 110037

Hi team,
I've never ever seen such poor service like what i observe in past 6 month in 110037 area. Most of my courier was handed over to suspicions person whom i don't know. Also don't know how your courier boy can handover any person without my calling me or having my permission. I'v more than 30 awb no which i can share with your management.
Please arrange me a call back and help to fix this issue in my area.
Thanks
Gautam singh
[protected]

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Address: Pune, Maharashtra, 411041

[protected] this is the order number. It is showing that courier is delivered and received by gauri at 1:30 pm but i have not received it. I am at home today and checked with watchman.

Your thyrocare shipment has been delivered through blue dart and received by gauri awb #[protected]

The parcel is not delivered to me but your online tracking is showing it is delivered

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