Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Nov 17, 2025
Complaints 10550
Resolved
942
Unresolved
9608
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 246

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priti8188
from Chennai, Tamil Nadu
Oct 10, 2018
Report
Copy

Address: Bangalore, Karnataka, 560076

This is regarding my shipment with the waybill no: [protected]. I am trying to reach the delivery executive last two days. I never denied to accept the shipment, since i wasn’t in the office location i requested him to come back after few hours or the next day. But he was so rude that he just told me if i don’t collect it now he would cancel the order and he can’t come later.
You guys need to be a little more flexible with your deliveries. And it’s definitely not the way to talk to your customers. I need the shipment to be delivered back to my address.
Blue Dart Express customer support has been notified about the posted complaint.
View replies
Hi Blue dart team,
I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?

Regards,
Manoj kumar
[protected]

I haven't received my delivery - Comment #3234089 - Image #0
Reply
Manoj jumar's reply, Oct 10, 2018
I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?
Manoj jumar's reply, Oct 10, 2018
I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?
Expected Delivery[protected] nd not delivered this courier

I haven't received my delivery - Comment #3234131 - Image #0
Reply
If address is not available, delievery boy cannot contact to us. We were missed our i.portant document...plz send us delivery boty no. So, we can contact him .our Courier no.is AWB[protected]#
Reply
My order not deliver blue dart service is very bad my order delivery date 1 October but not deliver today 4 October but not deliver
Reply
Respected sir / madam

I ordered a Butler men's black driving shoes of order no [protected] on 28th sep. Due to some silly reason blue dart person denied my delivery till now. Please consider this matter as most important and solve asap.

Regards
Deepak reddy
[protected]
Reply
Helpful
Found this helpful?
5 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kebspnjb
    from Vadodara, Gujarat
    Oct 10, 2018
    Report
    Copy

    Address: Vadodara, Gujarat, 390022

    Awb : [protected]

    Just a few days back on the 5-oct i had received a product successfully. Now i have ordered a another product on the same website with a nothing change in address now on 9-oct they can not find my address. And they just send me the nu to call i have called 42 times since this morning and lines are congested. So what to do now. And this is not the first time i am facing this issue with bluedart every now and then they are doing the same. Last time the day before they delivered a parcell and a very next day i got a message that address is incomplete. Man every time i have to waste time for these nonsense.
    +2 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    If address is not available, delievery boy cannot contact to us. We were missed our i.portant document...plz send us delivery boty no. So, we can contact him .our Courier no.is AWB[protected]#
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Navasurya
      from Hyderabad, Telangana
      Oct 10, 2018
      Report
      Copy

      Address: Hyderabad, Telangana, 500081
      Website: Delay of my debit card

      Hello sir,
      My icici debit card.. Delivery getting delay to deliver, i request you see the details and need the package immediatly, the tracking status at down side
      Thank you

      Trackdart ™ - tracking details

      Waybill no : [protected]
      Reference no : [protected]y06554
      Pickup date : 08 october 2018
      From : hyderabad
      To : hyderabad
      Status :
      In transit :
      Await delivery information
      Expected date of delivery 09 october 2018

      Status and scans
      Location details date time *
      Waybill no : [protected]
      Hyderabad hub shipment further connected 09-oct-2018 10:51
      Hyderabad hub shipment arrived at hub 09-oct-2018 07:43
      Gbl service centre shipment further connected
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      Mera name prateek rana .
      Our mene debit card apply Kiya tha aaya nahi.
      Mera mob no [protected]faridabad hariyana
      Reply
      Šìnģ Ìź Bìñź's reply, Oct 9, 2018
      Mera debit card nahi aaya sir
      Paytm serve through your carrier but that's amazing to hear that no one has came to pick up product and paytm is mailing me that QC has rejected the product that's great about your service

      delay of icici bank debit card - Comment #3234126 - Image #0
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dinu_007
        from Rajahmundry, Andhra Pradesh
        Oct 10, 2018
        Report
        Copy

        Address: East Godavari, Andhra Pradesh, 533401

        Dear sir/madam,
        I am dinesh karra from tuni (East godavari district-ap), the bluedart couriers were not delivering properly within the time here at the tuni. They are not even responding properly with us. They are updating the wrong status, when we tracking the item/product. I have faced two times the same problem. Because when we got any important documents, they are not delivering and they are not doing second attempt but they are updating the status that secondary attempt completed, they are keeping the items with them or returning back. This has became a major problem for us. I am kindly requesting you to solve the problem as early as possible.

        Regards,
        Dinesh karra
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        The delivery boy was not reaching the delivery address. I explained him the location and address many times still he was not ready to come. His behaviour is very rude. He did not deliver the parcel. He spoke very harshly and went away.
        Reply
        Order no - 86938 Ref id - 150150 Paid amount - ₹799 Phone no - [protected] Sir/madam, I ordered a product from blue dart . But I am not satisfied with the quality of the product. I bought a clever cutter 2-in-1 food chopper for ₹799. So kindly refund me my amount at the earliest. Pin code-248003

        not delivering the couriers properly and not within the time - Comment #3234310 - Image #0
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nithilesh
          from New Delhi, Delhi
          Oct 10, 2018
          Report
          Copy

          Address: 122001

          One of my very important parcel from Kotak Mahindra Bank delivered. But I don't know where it got delivered. Final tracker is showing it got delivered at my office receptions. But when I crosschecked there is no parcel. My AWB is [protected]. I will really appreciate if guys can help me in locating my parcel or let me know the exact location where it got delivered.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sandy budda
            from Raebareli, Uttar Pradesh
            Oct 10, 2018
            Report
            Copy

            My paytm order no.[protected]
            Web no. Of bluedart.[protected]
            Ref. No.[protected]
            This is my product not delivery at right time and no massage mail and no contact to me. What the reasion for not delivery my product
            And i also contact 4-5 time [protected] no they will no contact to me that side ask web no after that she say we will be contact to custmer care exucative and long ring than phone cut automaticaaly each time.
            My side strong and strict action to this person who responsible for my product delay and also i want my product otherwise i compaint to higerauthorty
            So plz slove this matter and quick delivery to my product
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              smile.vijay70
              from Anantapur, Andhra Pradesh
              Oct 10, 2018
              Report
              Copy

              Address: Kurnool, Andhra Pradesh, 518006

              I have ordered product in amazon. Product already reached to delivery location on 08/10/2018. Address in billing is correct. But it shows wrong pincode. I called to blue dart courier, kurnool. But they didn't reply properly. It's worst service given by your courier partner in kurnool. Even they didn't call to us. But in tracking shipment redirected on same awb.in that parcel important medicine will be arrived. It's very urgent to customer. Till now it will not delivered. We didn't receive any call from bluedart. It's very urgent need. Please do it deliver fast.
              Awb no:[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mriganki
                from Delhi, Delhi
                Oct 9, 2018
                Report
                Copy

                Address: 122002

                When you deliver and you are not able to reach the address what would the total person do they should call the receipient but bluedart don't even call and write a stupid reason like person not available and sometimes address not available.. Why don't they call us i don't understand. Please i am very upset with the services. Call me asap on [protected]. My 2 couriers are pending with u guys and issue is u guys don't call but just do whatever u want. I have never faced such problems with other companies couriers services
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Parth2411
                  from Pune, Maharashtra
                  Oct 9, 2018
                  Report
                  Copy

                  Address: Pune, Maharashtra, 411046

                  Consignee not available
                  I didn't receive any calls or E-mail or what so ever regarding my shipment.
                  I was present whole day and the status says "consignee not available". This is so unprofessional.
                  Kindly look into the aforementioned matter and take the necessary steps, I want my shipment delivered as soon as possible .
                  Way no.[protected]
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Oct 09, 2018
                  Updated by Parth2411                   I was there at home by 4:30 to 10:30. No one knock my door and call on my number.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anoopgupta001
                    from Lucknow, Uttar Pradesh
                    Oct 9, 2018
                    Report
                    Copy

                    Address: Lucknow, Uttar Pradesh, 226012

                    Dear sir your blue dart transport nagar branch is the worst in customer relation i have ever seen. Even the branch head committed the delivery of parcel holding at the branch due to incomplete address which is actually not tried by any one for delivery as the address mentioned is perfectly ok and with mobile no.
                    My awb no is [protected] which is still due to deliver.
                    For the other document i went to the branch and personally collected after waiting for one hour due to non availability of attending officer in a big office which is suppose to be responsibility of yours.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aslam Mahmood
                      from Talcher, Odisha
                      Oct 9, 2018
                      Report
                      Copy

                      Address: Patna, Bihar, 800002

                      My packet was send from meerut. Its no is [protected]. When i tracked it, showing that packet arrived in patna two days back. Whole day it was showing that packet is out for delivery.in the evening it showing that address is untraceable and land mark required. Today it went to service centre. They told me that packed will delivered to you at given address. But no body contacted me. Again in the evening showing address is untraceable and land mark required. What kind of false conpany.
                      Aslam mahmood
                      [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kashayap90
                        from Jaipur, Rajasthan
                        Oct 9, 2018
                        Report
                        Copy

                        Address: 110084

                        TrackDart ™ - Tracking Details

                        Waybill No : [protected]

                        I am telling you about this Villian number the Blue Dart service providers totally fraud because there was not Richard from this address know any contacts no will be contact from any time for totally fraud by blue type agent it's totally fraud never to contact me already this address in future 324 times received by dispatch by Blue Dart service so totally fraud this feeling numbers no richest from the address all album having to claim to all losses recover from the legal gas stations
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 09, 2018
                        Updated by Kashayap90                         Blue Dart Courier agency is very fake and fraud so justify the transparency in fake and fraud service
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nish09
                          from Bazpur, Uttarakhand
                          Oct 9, 2018
                          Report
                          Copy

                          My paytm product was not delivered by blue dart and show that product delievery was attempted but no calls was made by the courier boy regarding the delievery of the product. We use the same address for the delievery of the products and blue dart also delievered many of the products on the same address but this time they are saying address is incomplete. Please deliever my product ASAP.
                          My waybill number is [protected].
                          +1 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kaupat
                            from Bengaluru, Karnataka
                            Oct 9, 2018
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400061

                            Dear team

                            This is to inform you that my shipment [protected] which sent by icici bank important documents have not been delivered to me yet but the your record show the shipment has been delivered to mr ram (Don’t know who is he). This is very unprofessional that important bank documents have been handed over to someone else.
                            And the 1st complaint mail was sent to customer service on saturday, september 29, 2018 6:57 pm 2nd was sent on 30 september 2018 12:47 tp [protected]@bluedrat.com 3rd mail was sent on thursday, october 4, 2018 11:31:15 am 4th mail was sent on friday, october 5, 2018 10:08:37 am and 5th mails was sent on 08 october 2018 14:10 but received only one reply from mr. Pradeep on on 30-sep-2018, at 12:19 pm. This show's the their is no seriousness about this complaint.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mouparna Ghosh
                              from Bengaluru, Karnataka
                              Oct 9, 2018
                              Report
                              Copy

                              Address: Kolkata, West Bengal, 700035
                              Website: www.bluedart.com

                              The delivery person refused to give the delivery even when i have asked to give it to my neighbour as the only person available in my home was my old grand mom. He has asked for id proof's xerox. Though the delivery item is not something related to bank or any govt services. He also behaved rude and refused to give the warehouses number.
                              I also would want to raise a concern about the delivery person's number prior to delivery so that he can be contacted earlier about the time of his arrival.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kalyan Damaraju
                                from Hyderabad, Telangana
                                Oct 9, 2018
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh, 500083

                                Hi this is kalyan. Today i got a call from delivery box regarding my debit card from hdfc. I told i am not at my house. And my father is near by if he can handover him it will be fine. First the person accepted to handover and after i asked my father to collect he refused to give him. When i asked him why you are doing like this he started abusive language with me. Kindly help me to get my courier delivered
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Karkar
                                  from Bengaluru, Karnataka
                                  Oct 9, 2018
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560078

                                  Got a call from [protected] blue dart delivery boy, as soon as i picked up the call he cut the call and he didnt attempted my call back and next day the status shows delivered.
                                  i didnt received the courier and simply the status got changed.
                                  no courtesy shown after calling 50 times to the delivery boy.
                                  please resolve the issue and take action on such type of ### away.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Oct 10, 2018
                                  Updated by Karkar                                   no one has taken any action on this complaint. dont lose your reputation.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Atisha Rana
                                    from Veraval, Gujarat
                                    Oct 9, 2018
                                    Report
                                    Copy

                                    Address: Anand, Gujarat, 388001

                                    The delivery person inquires for address and on explaining the address he says will deliver the consignment (Awb[protected]) in a while. But to my surprise after 45/50 mins i receive a sms of failure of delivery due to incomplete address without making further inquiry from the person. The consignment is delivered regularly by other delivery persons of bluedart and other courier services regularly on same address without any trouble, how and why can't he do the same. And without any attempt why can he update or put such remark?
                                    Pathetic!
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Goldline
                                      from Chennai, Tamil Nadu
                                      Oct 9, 2018
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600031

                                      Our docket number: -[protected]
                                      We have expected a delivery from nagpur. But till now it was not delivered to us. We are not getting proper response from blue dart chennai branch. We have not expected this kind of service from blue dart. On 8th we got a confirmation from customer service that today they will surely send the order between 3 to 4pm. But now they are saying tomorrow only they will release the order.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      View replies
                                      Delivery person didn't come to my default address and it showing customer was unavailable. Please look to this matter
                                      Wbill no [protected]
                                      Phone number [protected]
                                      Email rajeev.[protected]@gmail.com

                                      order not yet delivered - Comment #3233517 - Image #0
                                      order not yet delivered - Comment #3233517 - Image #1
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        smile.vijay70
                                        from Anantapur, Andhra Pradesh
                                        Oct 9, 2018
                                        Report
                                        Copy

                                        Address: Kurnool, Andhra Pradesh, 518006

                                        I have ordered product in amazon.Product already reached to delivery location on 08/10/2018. Address in billing is correct. But it shows wrong pincode. I called to blue dart courier, kurnool. But they didn't reply properly. It's worst service given by your courier partner in kurnool. Even they didn't call to us. But in tracking shipment redirected on same awb. In that parcel important medicine will be arrived. It's very urgent to customer. Till now it will not delivered. We didn't receive any call from bluedart.It's very urgent need. Please do it deliver fast.
                                        Aan no:[protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Oct 09, 2018
                                        Updated by smile.vijay70                                         Waybill no: [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Transdeals.in
                                          1
                                          (144)
                                          CPP Group India
                                          4.4
                                          (461)
                                          E-Billing Solutions
                                          2.6
                                          (114)