Blue Dart Express Complaints & Reviews

I am a customer of HDFC Bank Ltd & they communicate us through BLUE DART cOURIER Via Nissan Courier, Nashik. Multiple times they messaged address is incorrect, though after giving a call they resume the proper service without asking address details. that means they know the address but dont want to give a service.
Last time i have complained through mails. they assured me to give a better service and they did for 1 month. But After some days the issue is in the same place. Even their customer care is worst nightmare from last 2 years.

Dear Sir,
This is to bring you notice that My courier has not been delivered to me since 03 days which is lying at your third party {Paravati Courier Service Tune}. There has been no communication from your end in fact I have met your delivery person on way to your office in Pune and he assured me that it will be deliver to me on Saturday 15 Sept 2018 after 05 PM but it has been not done, I registered a complaint on your customer care department and they assured me it will be delivered around 10.30 am in the morning on 17 sept 2018. which has not been done yet. In evening around 3.25 Pm I call your Customer care department and he disconnected the call and dint gave me solution to my problem and was very arrogant on call.
I just wanna to remind you that your such a big company and this type of loopholes are not expected from your end which is dissatisfying experience. I hope you now take it seriously and will take strict action against the personal responsible.

My reference no is [protected] Its my banking document and i am facing lot issue because of that .Awaiting for further action and communication.

Regards
Aslam Shaikh

The delivery boy is not delivering the product on the address as well as not attending calls also and no. Given on the google of bluedart udaipur office they also not responding of any calss... I hate service of bluedart it's worst courier service for paytm products as well as for others also

Hi,

My waybill no : [protected] is not yet delivered and they are holding from past 10 days and i have contacted so many times to customer care people and there is no proper response.

Tried to reach delivery person and he is not responding to my calls and last saturday i was @ home and delivery person not came to my place and he didn't called but he has updated in bluedart portal consignee is not available.

This is the worst courier service and have spend rs.100 for my phone charges to getting my courier and there is no use.

I was suppose to receive a blue dart courier on 15th september 2018 for airway bill: [protected]. On site it shows as delivered yo self but i haven't received the product. When i called customer care they stated they need to check and sometime they mention as delivered but they deliver late.

My question.

1. What control and assurance is there on product deliver
2. How do we trust blue dart on keeping the products safe.
3. How come it's mentioned as delivered but it's not the real case.
4. What action will be taken on the delivery person???
5. What assurance do we have that such doesn't happen.

Note: this is not the first instance happening such way.

Iam chinmaya barik
My order number is bsj384009
Order date: 13.09.2018
Delivery date: 16.09.2018
Product name: 4new fashion slim fit stylish jacket
Size: m
Total amount:999+100 (Shipping)

Return reason: product is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money.

Awb [protected]
Pls be informed of consigned change of address. Kindly deliver to below address and disregard previous address su shree
Continental.

Correct and revise deliver address :-

The metropolitan hotel & spa new delhi
Bangla saheb road, connaught place, new delhi, 110001,
Phone[protected]
Att: wilhelm perera
Mobile [protected]

Reds
Wilhelm perera

My way bill no:- [protected]
I am from hyderabad my courier had send to kurnool. It is 400km far away from hyderabad. Why my courier is sent to kurnool you're not having any office in hyderabad??? And the dealer is saying to collect the courier from kurnool office. And also your dealer is rude in talking with the coustamers. Is this the your treating the coustamers. This is the third time i am facing these type of issues only in blue dart remaining all companies are good. Its an serious issue i need my delievery tomorrow itself.

Worst service and experience with blue dart

[protected] is my shipment number return undelivered without any reason. Nobody taken any call at given number and nobody tried my number to deliver the courier. Very very poor fudu service. 2 times in 2 days shipment returned. Why? I need explaination. I m residing that address from last 12 years. Each and every courier i received at same address. What is your bloody problem? Worst service of blue dart. My suggetion is change your name to something matching like fudu courier. If i dont get my courier i will file a case against the company. Its my first and last warning.

Ref No : EV[protected]

Courier did not delivered. Every time courier boy updated wrong status and I am bound to collect from Bluedart office.

This is second time with Bluedart however other courier company like first flight, DTDC, India post easily find my address.

I was suppose to get the delivery today's as per the committed time by the shipper.
Due to blue darts mistake it is getting delayed by 2 days.
I and also called to check the address and update on delivery schedule
Despite of all now the custer are seri e has not resolve disputes.
Also miss vidya form customer care services is very rude to the customers and highly unprofessional.

My order no is mf513981.
14/9/18 no deliver hua h.
Humne jo frock order ki thi vo deliver nahi hoi h uske palace par defected cloth deliver kiya h jo hmne order nahi kiya tha please
Give me my orders dress otherwise return my cash as early as possible otherwise i will take action against u.
The order dress images are enclosed.
Order detail are also include please return it as early as possible.

Worst delivery service. They don't have basic sense of doing a phone call to customer and getting the proper clarity regarding the delivery address if they don't have proper clarity of address. Simply they are keeping the couriers with them for 10 to 15 days and sending it back to shipper. I never expected that blue dart has this much worst working culture.

At&t universal has dispatched parcel vide way bill no awb no.[protected] - sbi card, your delivery person contacted over phone and asked for the location but he not turnup. When again i contacted the mobile no number.[protected] twice he informed it will delivered tomorrow. But when i checked the tracking it is mentioned as consignee not avilable and on 13th september 18 the parcel is returned to the supplier. I am suprised this kind of service from blue dart. Take the matter and take action.

I have was having courier of some banking documents. It was in pune bund garden hub blue dart express.
I got the msg that courier is out for delivery so contact there customer service person for courier centre number, so i can arrange the time to take a delivery of my courier. They said me they don't have any contact number of courier hub.
After some time i got call from courier person name karan his mobile [protected], he asked me for some detail address so i explained a proper address then he said that he will come in 30mint. But no response so i called him again, he said that my delivery address is out of there range,
So i said i will personally collect the courier just tell me our location,
When i reached at location there again he said me that now i'm at other location so better you come tommorrow and collect the courier.

Next day when i called him 4-5 time, he not answered my call.
Today i got msg that my courier is return due to address not found.

What the hell is going on. Is these a joke that documents was so important for me and i was waiting for that from long time.
And this stupid fake, courier persons don't have and responsibility,

Worst service by blue dart express, i will highlight this matter in bank also so they will not giving any kind of contract of courier or any parcels.

Hi,
Hdfc bank has sent me a courier having waybill no : [protected]
It has been despatched by despatch team to my office address but our office shifted to new address given below:

Codepoint softwares pvt. Ltd.
St. Mary's tower, 1st floor, opp. Naval quarters, sahodaran ayyappan rd, elamkulam, kochi, kerala 682020

It has some important documents so plzz help me

Thank you

My packet is not yet delivered though it was received in local branch 4 days back. When i checked the status they update 'not available' without attempting the address.

I took off from office work especially to collect the packet today, but again status got updated with 'not available'

Very pathetic service. Till now, i had good faith in blue dart, but this time, i am very disappointed.

Dear sir /madam,
On 4 the of september i got a sms regarding confirmation of delivered product which i ordered from shopclues.
Thereafter, i did contact with shopclues customer care and they told me that, they ll sent me the proof of receiving.
My question is that, i have not received what is delivered not even my family members have received it... I purchased by net banking so there is no question about c. O. D.
My humble request is to bluedart to enquiry it as soon as possible..

Thanking you,
With warm regards,
Twinkle mitra
Bluedart-[protected]
Product name-calling 4 pc bandan
Delivery date[protected]

Blue Dart Express has the worst customer care service i have ever seen. I called to the customer care many times but not even single time they have picked my call. My shipment No [protected] was undelivered. Poor service poor response. I never use their service in future

Courier Boy didn't reach at my address and Mark me shifted.
They said to me on "you left the job from laxmi bai mkt" I am govt employee and address that I given is govt office.
Security guard of my office said to me none of courier Boy came here when I confirm it after his call.
I call him back many time but he didn't pick up call.