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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Aug 27, 2026

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 360575

The above cover was booked on thursday[protected] and is showing as to be delivered on[protected]Porbandar) and even today[protected] we have not received the same. On inquiring with your office we have been informed that the same is lying in rajkot and even your customer care has informed us that the same will be delivered on wednesday[protected].
Even after booking the cover you have not delivered the same after 5 days?
What kind of service do you provide when you charge so heavily?
Kindly let us know!

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Address: Pune, Maharashtra, 412105

My ref no is ev[protected]. My envelop is lying at chakan office, no one called me for the same before delivery. I contacted several times to chakan office, they said they will deliver the same on 25th of sept 2018. I had got a call on 25th sept morning from the delivery boy saying he will come at 5 pm, i kept waiting for him from 4pm to 6pm. He was ignoring my calls and finally has put my number on blocklist. I never expected this kind of service from one of the reputed courier company. Till date have not received any response on the same.

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Address: Haridwar, Uttarakhand, 247667

Dear sir/madam

My passport and visa were dispatched throught your courier service from vfs office delhi at august 24, 2018. I am attaching the screen shot of messages which was sent by vfs delhi. The courier was reached me around 12pm at august 27, 2018. I am also attaching the screen shot of message of delivery of the item received from you around 10:40am at august 27, 2018.
Nearly three days were taken for a smaller distance between delhi and roorkee i. E. Only 180 km.
My flight daparture time was 4:00am at august 27, 2018. I missed my flight due to this. I am attaching the flight ticket.
I have lost around sixty thousand.
I expect you to kindly compensate my losses.

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Address: Chennai, Tamil Nadu, 600119

Website: www.bluedart.com/web/guest/trackdartresult

I was waiting for my parcel from hdfc bank but not delivered by blue dart yet. When i tried to check status on website, it says "consignee not available". But this is false status. Nobody attempted delivery at my place. I was there at my home all day, even nobody called me as well.

I tried to connect with blue dart customer care, but not able to connect with your executive.

This is not first time. Even last time the same thing happened with another parcel and finally that order was not delivered

I am not sure how your delivery person update false status when customer is never contacted by blue dart. Even no feedback is asked if the consignee is not available.

Please help as the parcel is an important one.

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Address: Kolkata, West Bengal, 700030

Way bill no [protected]
You have reported that delivery was attempted but premises closed. But for your information I must say that my wife and father was present at the time you have reported. So I request to kindly give the true information., which is expected from reputed organisation like you.
Thanks and regards
Dipankar Ghost Dastidar

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Address: 600032

Hi sir,

Icici bank shipped a credit card for me bearing shipment id - [protected] mentioned address but i am not available there, please send me the below mentioned address for delivery purposes after 7 'o p. M

Address -
Room no. 18, balaji house, infront of nifash residency, ovm street, chepauk, triplicane, chennai, 600005

Can you please change my delivery address then i will be grateful to you.

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A

Anup Kage

from Bengaluru, Karnataka

Oct 1, 2018

AWD: [protected]
I have given both the home and Office address for the credit card. the card has arrived at the Home address. I m requesting you to send it to Office address

Office address:
Trekbin Technology Pvt. Ltd.
Uma Sree Dream World,
B-Block, 2nd Floor,
Kudlu Gate Junction, Hosur Road,
Bangalore â€“ 560068, Karnataka.

V

Vijay Jampana

from Thiruvananthapuram, Kerala

Oct 1, 2018

My way bill no [protected] shipping address is mistaken I want change my address to 4-180 toorangi, sriram public school road kakinada

V

Vijay Jampana

from Thiruvananthapuram, Kerala

Oct 1, 2018

Information correct evadam ravadam ledhu Ur staff spoiled my one day duty because their clarity less answering

J

Joshna sree

Jul 22, 2021

Dear sir,
Axis Bank issued credit card way bill no - [protected] I am not there in given address. Please change the address
Address - SRI Chaitanya junior college
Near naidu eye hospital
Bharat petrol pump back side
Madinaguda
Card will be sent this address

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Address: Betul, Madhya Pradesh

I ordered mi band 3 which is shipped in bluedart iam living in amla nearest bluedart office is in betul. Iam trying to contact them since 2 days as i am needing the product urgently. As i can see the product is already reached betul first of all they never answered my calls once they did they said its sunday and we don't do delivery on sunday. I asked them that i can come to betul to receive my product which is 36 km from my house still they denied to deliver. Now the conclusion is i will never use bluedart in my life nor will suggest anyone to do the same. Thanks for amazing customer service.

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Address: 737136

Sir ...
I Vikram Singh request u to change my delivery address for my shipment through BlueDart courier Awb No [protected] to a new address as I or anyone else cannot receive that due to unavailability.
My new address is as:
Vikram Singh c/o CB Rai Near Petrol Pump Majhitar East Sikkim 737136 Mob No. [protected], [protected]

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Ref no. EV[protected]. The courier boy called me about my parsel but he didn't come to me to give me my parsel. He told me that my parsel will reach to me in two days but after seven days, my parsel didn't reach to me. I need my parsel. Please get my parsel to me. Please do reply. I have been waiting. Do reply . Don't send my parsel back. Please

Sep 30, 2018

Updated by Prakash97974 My courier not reached to me

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Address: Pune, Maharashtra, 411038

Hi team, i am awating for my blue dart shipment, where i go to collect my shipment.

I have got massge that your shipment will be deliverd by today. But no one contact to me regarding shipment. And now i got massage we unable to find out consignee address. Awb-[protected]. This is very important for me. I need it today.
Itself. Please contact me [protected].

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Sep 30, 2018

Updated by majegaojainwadi It's very bad experience about blue dart

Sep 30, 2018

Updated by majegaojainwadi When I get the shipment.please resolve Today it self .I need it urgent basis

Sep 30, 2018

Updated by majegaojainwadi Please update about the same on urgent...I am waiting

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Address: 273207

Sir jo up ka maharajganj ka corrior hai wo mera parsal mere address par nhi la rha hai kirpya uske viruddh karywahi kiya jaye
Mera kam se kam yis month me 25 order hai vinay kasaudhan ke name se no ki sub blue dart se aa rha hai aur ye lane ko nhi bol rha hai mera parsal ka address village sidhawe post jamui pandit pin code 273207 hai district maharajganj hai aur ye parsal yis address par nhi de ke ye nichlaul pin code 273304 par de kar dusare ke hath me aa rhe hai plz

Plz sir yinke parti uchit karywahi kare

Dhanywad

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I received SMS from Blue dart that shipment of blue dart air way bill [protected] from axis has been delivered to Nithin. No person is there in my Family with that name and I am not in receipt of above shipment. Please look into the matter and make arrangements to deliver the shipment to me at the earliest.

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Address: Thiruvananthapuram, Kerala, 695126

Website: Amazon

Sir I ordered for aari needle on 25 of September and now I got a message saying that they are not able to locate the address. But i didnt get a call from they to check the location. I got the message that the parcel has reached a palce know as Balaramapuram which is just a few kms from the address that i gave to deliver the parcel.Few months back also i ordered for one item and they did the same.
So please do necessary actions.

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Address: Pune, Maharashtra, 412201

This is a very bad on the name of providing service, the courier (Bank Credit Card) is not being delivered at home, Bluedart courier tracking states that there was no one at the mentioned address, but actually there has been no one who has attempted the delivery at the destination address.

I have faced the same issue all the time with Bluedart and Frequently happens in LoniKalbhor area pin: 412201
My courier with tracking # [protected] is now showing the status of "Held at Location".

The Courier office delivery staff happily returns the couriers to the source address without attempting any deliveries.

Furious for such ### service by bluedart.

Instead please shut down your business.

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Address: Hisar, Haryana, 125113

Your product delivery agent is not responding to my call since yesterday as i can't answer his call at the time when he called me for the delivery and within 15 mins i called him back and he cancelled my delivery. my product delivery no is AWB[protected] . First he is not delivering the products at home and asking to come to his shop to collect the delivery and secondary he is so irresponsible to answer the call.Take appropriate action. Thanks

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Address: 180010

In above way no, I got the message at 2pm that consignee not available, I didn't got any call, message, call to alternate no I don't understand what kind of service is this? Without informing the customer u blame all things on customer.I m deeply dissatisfied with your response, do check
[protected] way no when it supposed to deliver n local contact no plz provide.

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Address: East Godavari, Andhra Pradesh, 533006

Website: Blue dart

I'm complaining about my parcel from 3 days. They aren't coming to the correct given, , when I'm calling y I didn't my parcel till now? they are saying no one is there in that address. These guys are just playing with our things and money. And not doing their jobs correctly. And I call to ICICI bank customer service and given my number to call when they are coming to give parcel. They also said that courier will call me when he is coming to deliver my product. But that courier is not calling and not doing his work properly. [protected] this is number please make a serious action about them .

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Hi team my name Siva Krishna kattinti. My waybill no are [protected], [protected]. Following up from Thursday onwards to receive my deliever as soon as possible. As it's urgent for me. But until now I didn't receive my parcel. Also updating status as wrongly like I am postponing the deliever for future like that. I reached customer care service more than 100 times in last 2 days. It's very wrist situation. Please help me to get parcel as soon as possible.

Thanks,
Siva,
[protected]

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Address: Kolkata, West Bengal, 700042

Vide awb no. [protected], a letter from a bank is supposed to be delivered by you on 29.09.2018, as per your cargo status report. Though your delivery man started from your bhowanipur, kolkata office at 14-44 hrs, but failed to deliver the same at my residence at kasba, kolkata, just half an hour distance from bhowanipur. Interestingly, the status report at 18-59 hrs indicates 'loacation not tracable & requires land mark'. Had the delivery man really tried to locate my residence at all, he should have called me over phone. He didn't & kept me waiting for the whole day. This is not at all expected from a reputed company like you. However, the land mark is ' near new kasba police station'. Please arrange to deliver positively by 30.09.2018.

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Address: Thrissur, Kerala

I ordered an item via amazon, with my home address and pin code. The product received at the nearest blue dart courier service at irinjalakuda. They called me and told that they didnt make the home delivery, if you dont collect the item from their office, then it will return to amazon. I also paid for the item, and they didn't make the home delivery. Very bad service from blue dart dhl.

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