Blue Dart Express Complaints & Reviews

Hi team,

Waybill no: [protected]
Reference no: [protected]

My bank had sent my credit card in bluedart courier services. When i tracked it, i could find that it was out for delivery on 24-aug-2018 itself. Today's date is 04-sep-2018, it is not delivered. When i track it, i can see that they keep on updating that the delivery got failed since the delivery address belongs to restricted area as i had given my office address. Everyone here knows that the receiver use to go out of the restricted area to collect the courier. They didn't even give me a phone call, text message or mail. I can see the status only when i track it.

The credit card is very very urgent for me and i'm suffering a lot as it's not being delivered to me.

Neither their global customer care number nor the local office numbers are reachable.

I called the bank team to intimate the courier team for calling me, still i didn't get any update. Finally i dropped them a mail and 'begged' them to deliver it to it is very urgent for me. I got a reply like they would intimate the concerned team, but still i didn't get it. They are not even updating me.

The impact which was made due to this delay more than 12 days (As of now) is very very high and the team is responsible to compensate.

I request you to take an appropriate action on it.

Thanks,
Fayas mt

Waybill no : [protected] reference no : 34629
Pickup date 30 august 2018
From jaipur
To haridwar
Status consignee's address incomplete/landmark
Needed
Expected date of delivery 04 september 2018

Status and scans
Location details date time *
Waybill no : [protected]
Haridwar warehouse consignee's address incomplete/landmark needed 01-sep-2018 18:30
Haridwar warehouse shipment arrived 01-sep-2018 09:32
Haridwar warehouse paper work inscan 01-sep-2018 09:00
Mahaipalpur hub shipment further connected 31-aug-2018 21:01
Mahaipalpur hub shipment arrived 31-aug-2018 13:29
Mahaipalpur hub paper work inscan 31-aug-2018 09:55
Jaipur warehouse shipment further connected 31-aug-2018 00:20
Jaipur warehouse shipment arrived 30-aug-2018 21:48
Jaipur warehouse shipment picked up 30-aug-2018 20:14
* - 24 hr format

Sir im venkatakrishnan from koundampalayam. A courier was send to me on 28.08.18 from
Bank which is very important for me and your koundampalayam, coimbatore, tamilnadu branch blue dart person havenot informed or reached me till 4..9.18
But i came to know the courier detail no.[protected] from bank and tracked in the net..
In that your people updated as door closed from 28.8.18 to 3.9.18 ie., 7 days..
Where all the days we were at our home morning and evening times. Mean time no phone call recd,
No sms recd, no information given to the neighbor or no notes tagged in our gate..
Instead they updated as if they had called on 28.8.18 which i have not recd..
You can veryfy my call records and even that is so why they have not tried to contact
In any one of the way after 28.8.18 and also i do not know that a courier has come to me so
That i take personel risk to collect. So when i got the information from bank on 3.9.18 noon
I tried their no [protected] at 2pm onwards but the number is either
Switched off or not reachable which i got record so i tried the customer care no.[protected] several times
By pressing various level instruction which is not user friendly and even i press the
Said no. It is again asking to press saying you are not pressed any no. So with high disappointment
I went to your courier little early from my office but it was late and closed. As we are
Office going people we will be at our premises till 9 am and after 5pm except sundays. The next day on 4.9.18
I was waiting at your office door step from 9.30 am to 10.15am putting permission to my office and finaly
They opened and i enquired but the courier was returned previous day.
So i was totaly upset by worst resposnse, the service and they are not able to give a clear explanation.

Being a reputed concern every body belive that you will any how deliver, and have trained profetional
But this type of service will spoil the confidence 1. No proper phone calls.. Can call till you catch them
2. No sms 3. No information droped to the neibhour 4. No intimation tag sticked in gate. And filanly
5. No proper customer handling and response given.

In my case they simply came to my house in the noon and updated as door closed for 7 days and returned without taking any effort. If they tried any one
Of the above it would be very timely help... Very sad...
For your kind information my house is simply 150ft from your koundampalayam office. Even you can view some other reviews stating the same problem with your people...

My cc was not delivered to me. As i was unavailable in my office i told your delivery boy to come back at office in evening. I tried calling him but he haven't picked up my call. On top of that he blocked my number. Do deliver my package or atleast provide me a location from where i can pick it myself. Very bad service and staff you guys have.
I was really disappointed in blue dart. Never going to repeat the same mistake.

Dear sir/ madam,

I would like inform you to that, kotak mahindra bank has been sent my debit card through your blue dart courier.

The item was till now not received, due to your staffs are missed before delivery. But they are updated your portal as delivered.

I was contact the branch delivery manager mr. Charles. He didn’t said proper explanations of missed item.

My courier details as follows:

Way bill no: awb[protected].

Following persons are involved in this dispute

Mr. Charles (Delivery manager pn palayam branch - coimbatore)
Cell number: [protected]

Mr rajesh
Cell number: [protected]

Mr siva sakthi
Cell number: [protected]

Kindly take into forward. And communicate me as soon as possible.

Delivery boy name is ravi and employee no t78615.
He say to me i[censored] want your parsal so come out of showroom on road any way i don't delivery your parsal.
This boy is very bad talk like :- jo karna hai karlo,. Jisko bolna hai boldo, nahi deta tera parsal. Mera id no. Le le jeha chahe veha complaint karde jaa.

Please change your delivery boy and delivery my parsal.

Waybill no : [protected]
Reference no : cj[protected]
Pickup date : 31 august 2018
From : gurgaon
To : jaipur
Status consignee refusing to give necessary
Identification
Expected date of delivery 03 september 2018

Thanks and regards
Pankaj sharma

Finally i am here to complaint about blue dart because this is the 4th time when my parcel is lying in there depot and they are not even trying to call me for once. Everytime i have to go there and pick my parcel whether it is pre paid or cash on delivery and everytime i get a message that my address is not locatable at the same time other courier agencies have delivered me my parcels on time like ecom, aramex and ekart. Everytime i go to pick my parcel to their office which is at marhatal, jabalpur i saw "mobile no. Switched off" on my parcel though my mobile is never off. I spoke to the staff also about my problem but they are so careless, slow as a sloth and really rude that i always regreat why the ecommerce website to which i am placing my order is sending my parcels through blu dart. Pathetic service, liers and on the top rudest staff to deal with. Why are they even there when they can't serve their job! Everytime i have to go and pick my parcel!!! Are you kidding me!! Blue dart is a joke, literally but they won't make you laugh instead they will make you cry.

A parcel sent through you under no.[protected] to my address, vishnu mohan, peruvaram east, n. Parur 683513 is not yet received by me, eventhoughyour n. Parur branch had received the same 15 days ago. There might have been some delay due to flood in kerala.

Please look into the matter and take immediate steps to

Arrange delivery of the cover or do immediate alternative steps to deliver

The cover.

I have been waiting for a parcel for over 10 days now and the parcel status says "refused to accept".
Who refused to accept? My phone number has been given, did anyone call? Did your delivery boy speak to anyone at all? Then please tell who is it that "refused to accept"?
After this supposed refusal, the parcel has been "help at location" for a week!
And this is not the first time i'm facing these issues.
And you look at the customer rating for bluedart, it is unsurprisingly 3%! 3%!! Is this a joke?
Do you people take your work seriously at all?!
This is terrible service!!!

I sent some original documents via bluedart to uk.
Unfortunately they sent it to canada. As it went yo a university they contacted and i could retrive it back.
Again i sent a original document to uk.
And this time they lost it again. The recipent didnt receive but bluedart tracking says it is delivered.
I dont know how to approach.
Can you assist me please in retriving my documents.

Dear sir/ madam,
My axis bank kit not delivered to me and i complain to blue dart office mahamoorganj varanasi. Office staff abuse to me. So i request to you action taken to staff. Name rang lal yadav (Operation head) mahamoorganj varanasi branch. Supporting attached plz received.

Thanks & reagds
Pradeep maurya
[protected]

I booked egate I9 miracast projector in paytm. Last 10days back I got a message from blue dot service, it will be delivered with in 3days. shipment details are [protected] and delivery boy number Mr MD.ALI from blue Dart[protected]. I tried number of times to contact him. But I dint get any response. Please help me to delivery my product asap

My name is tarun dev singh. My consignment was due for delivery at my address vide consignment no [protected]. It was my credit card from indusind bank. I have not received my courier yet and the online status is showing delivered. Where as the person who contacted me for the delivery of the product said that this is out of delivery area and i told him to return the parcel. Still it is showing delivered.

Dear team,
I am been following this trekking id since 4 days ([protected]). I received a call from srinagar office to collect the album, once i came in his office, they have sent my album to anantnag which is 70 km far from srinagar office, how come they have sent my courier to other district. As i have requested to make it on priority basis. I am always disappointed from the srinagar office whenever i have any courier. Kindly register my complain and give me the penality. Because it was really important for me..

Hi team,
I was about to receive a delivery from blue dart today (From axis bank). He asked me for a sign. I was checking the delivery number and the paper where he asked me to sign. He got impatient and try to hurry me to sign it without checking. I didi not agree, i said i will check and do it. He took it back and hurled slangs at me. Really disappointed at this kind of behaviour. When i asked if i can get his manager number he ridiculed me and said he himself is the manager.
My address is b/403, salarpuria serenity, hsr layout, bangalore.

This case is rajnagar ghaziabad (Rdc). First day they have to call me nd says address is incorrect nd says we will deliver for it home address i will agree. Next day call me nd says nobody at home, i saw we will come next 30 minutes so courier boy says not possible for waiting i will say u have finished your work nd back to my home again courier boy misbehave, nfd call disconnect. We visited the branch for rdc and says that problem the office (Name - satish) office employee for rdc branch they could also misbehave nd not good to way of talking nd says jao kya karoge ni milta apka courier nfd we have left the office. Nd we should not recieved the credit card nd we will called her for courier boy they also not recieved my call.

Few days ago i got a call from madeenaguda hyderabad bluedart office regarding my shipment that was sent from my ex employer. They confirmed the address and going to deliver the shipment by next morning. Its been 5days i did bot get my shipment. I called the same number multiple times but they are simply keeping the phone down. The shipment that i am waiting for are very important documents for me. Please help me.

Thank you,
Kiran
[protected]

Dear Team,
Your blue dart team of Pithampur (MP) is very lazy and not responding over phone.

I have not received my consignment at provided address. Three time your local representative has return my consignment with common massage as address not found.

Could you please resolve my issue?

AWB NO: [protected]

One of my consignment which was sent from greater noida on 16 August is not delivered till now (1 September). Courier boy called me from bhabhua to collect my product from there. Executive said address is incomplete whereas it is absolutely right... I m very much disappointed with blue dart service...

My Shipment way Bill No. [protected] and Ref No.EV [protected]
Delivery Status as on 01 Sep 2018" Undelivered Shipment Held At Location" since 25 Aug 2018.
You are requested to facilitate the delivery of the shipment to the concerned address at the earliest.