Blue Dart Express Complaints & Reviews

Hi team my AWB no. [protected] status as on yesterday updated as consumer address incomplete, Landmark needed. I called local JP Nagar center [protected](Shivaraj) & updated him about my location.He said it will get delivered today(25Aug). Now on the basis of status i am assuming it would hget delivered to my secondary address which is my office address but here too i disappoint as remark updated as C'Nee Shifted From The Given Address, whicjh is totally wrong. Out of my 10 last couriers for almost every courier i have to follow up with Blue dart, even visiting the local office too.

AWB: [protected] delay for delivery... my HDFC credit card reached at khammam courier center on 22.08.2018 delivered next day 23.08.2018 but still now that HDFC credit card is not delivered me today is 27.08.2018.. as track record is out for delivery showing but not reached me..

courier boy is not coming to my office but they given to wrong information in blue dart office.. consignee is not available but this is wrong information..

i am working in office our office maintained bio-metric also available...

I have couriered a document in bluedart from hyderabad to surat. The document was supposed to reach next day by 24th aug 2018. Other party have not received till 26th aug and when i tracked online for the status, the message says contact customer service.
When i called on their surat number, i got very rude and careless response from them. They have apparently misplaced my document along with 50 other items. They have not bothered to inform or send an email or sms informing the misplaced document. Their charges are one hand way too high and then rudeness in dealing with customers.
Hyderabad branch suggested collect the money i paid! What about the important document they misplaced?

Hello good evening. Worst service with the blue dart. I supposed to receive a credit card from rbl bank on 27aug 2018. Though i have given the correct home address, the card was not delivered and got a message address unsuccessful. Why this happened? I am at home till morning, no one called me or reached to my home to deliver the card. I tried to call branch 50- 60 times, no response from them. Very worst service.

Your order from British Council with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm Mon-Sat.

I received the above mentioned message but no one arrived to deliver and I was at home at that time. This package contains very important documents. Please take this matter as urgent.
No one rang the bell or turned up at the given adress. I rung up the customer care number but it is always busy.

My consignment sent from axis bank and blue dart staff not delevery to me he again sent to the consignment to bank and im complaint rise to the bank and he again sent to the consignment to me, im tracking the consignment for delevery but im not received that consignent.

Dear Mr. Sarath

Further to our telecon, regarding below referrer shipment…

The shipment booking date is 22-Aug and yet to delivered with a span of a week days……

I spoke to you on Friday & today also….. hence work is not done…..

However please we request you once again, please delivered the shipment immediately …. And kindly provide us POD…


Waybill No : [protected]
Pickup Date
22 August 2018
From
Hyderabad
To
Hyderabad
Status
Consignee'S Address Unlocatable/Landmark


Needed
Expected Date of Delivery
24 August 2018


Status and Scans
Location Details Date Time *
Waybill No : [protected]
Gajuwaka Shipment Out For Delivery 27-Aug-2018 10:57
Gajuwaka Undelivered Shipment Held At Location 26-Aug-2018 13:27
Gajuwaka Undelivered Shipment Held At Location 25-Aug-2018 17:19
Gajuwaka Consignee'S Address Unlocatable/Landmark Needed 24-Aug-2018 20:55
Gajuwaka Shipment Out For Delivery 24-Aug-2018 11:00
Gajuwaka Shipment Arrived 24-Aug-2018 09:12
Vishakapatnam Shipment Further Connected 23-Aug-2018 23:19
Vishakapatnam Wrong Pincode, Will Impact Delivery 23-Aug-2018 17:11
Vishakapatnam Shipment Redirected On Same Awb 23-Aug-2018 17:11
Vishakapatnam Shipment Arrived 23-Aug-2018 14:58
Somajiguda Shipment Arrived 22-Aug-2018 19:18
* - 24 Hr Format

My self karishma arora. My courier dispatch on 24 august and i pay 250/- for fast delivered but till time this courier on palwal. Mr. Hasan ji says that it's mistake and boys are child. Till time my courier not delivered and it's rakhi.. So u told me how i do this courier now and pay also 250/- i want strickly action on my hasan ji or other staff. And they are not pick the call landline no it's[protected] i call before 3 days but i have no response...

This is my reference number [protected], i have tried calling bluedart from 2 weeks, spoke to shalini, simton and so on, spoke to many i dont remember they names, im having a very pathetic experience with you guys who ever i spoke too only says it will get delivered today, today is never come from 2 weeks i guess, i'm trying to call several number no body is answering, and some numbers does not get connected, i want to know when i'm going to receive my cc card, if you guys cannot deliver it, please let me know i will go and pick it up, never will i choose blue dart again... Waiting for an update, my number is [protected]

The tracking id says the item was delivered but i never received it. I checked with all neighbors and they don’t have any idea. I called customer care but they have not taken any fruitful action. I told them to give me the details of the guy who delivered it so that i can speak to him directly but they don’t have any idea. Most of time times their customer care number doesn’t even work

Awb no. : [protected]
Delivered on : 12.08.18

Blue dart promised to deliver the packet from hyderabad to mathura for
Rs 1080 and when i informed the lady at the reception desk that there is an iphone x she jacked up the price from rs 1080 to rupees 4260 so i paid the whole amount at the same time on 22/8/18. And today it is 27th of august still not delivered to my client. Is this how the blue dart company works in india, not only they charged exuberant amount for delivery, they promise to deliver the package on 24th of august and today it is 27th and still they are not able to deliver it on time

If they cannot deliver it on time they why do they do all false promises

Hi my name is ajay. I'm facing very worst experience with bluedart.

First of all, i want to say about customer service.

They don't know how to talk with customers. And they are very rude to customers. Really they are very un-professional. (If you want you can check the call recordings). And they are irresponsible.

And then courier service:

Courier service very frustrated.. I've wasted my 2 valuable days for waiting the courier. Actually that courier is very valuable to me.
They are updating that they were tried to deliver the courier in their database, without attempting it. They are very lazy and trying to escape from their responsibilities.

Way bill no. [protected] and ref. No:[protected], but not received till date. Please, my order despatch to my address immediately. Shipment already been delayed at your end. How many time to delivery. Please. Your reply undelivered shipment held at location. Please provide delay of reason. I am already to pay my order amount.

Regards,

Manmohan
Mob:[protected]
Mob: [protected]
Email: [protected]@gmail.com

[protected] way bill no
had previously called customer care to reattempt the consignment and yet not received it.. its very strange that 2 orders from the same website were ordered on same day and i received one and for other i have been struggling since long, need my consignment asap
call me [protected] chandni

Hi madam,

My sister send the courier through u r service, from banglore to hyderabad, no b57187022 this week,
Till date i did not received my parcel, my sister send the rakhi for me,

I got the call from u r blue dart service boy, on thursday at 11.00 am i ask him to give the delivery, he said he will not give, due to no service, were as i m staying near to u r office he may reach my home just in 10 min, also i request him to give in my shop, its very neat to blue dart service just 2km, but still he did not given, he said to collect form u r office,

I m dong my job in different place 100 km far from hyd, i start my 7 am and i will back by 10 pm, by this time u r office will be closed, 2day is raksha bandhan, i m unable to tie my sister rakhi due to u r service, i have very good opinion on blue dart service, but u r staff response is very bad, used unparliamentary language, i said i will give the complaint, he said wat ever u want to do do it, his contact no. [protected],

This type of employees is working at u r office,

My question is when i paid all charges to blue dart so why should i want to go and collect my parcel,

When u r help less to give delivery so why u r courier is charging all the charges,

Plz u see that my parcel get delivery right now,

Thanking you,

Thaning you

Mohan kumar. M
[protected]

Dear team, i got an msg from blue dart that my shipment from axis bank is delivered today to deepak. I dont know the person also i am available at my address so how can you deliver my bank confidential to any person, even i was not receieved any call. This is bank information and i will sue against you in court also i share it on social media bloody courier.
Shipment id[protected]

The courier person not even called me but they cancelled my order that i m not available. I called him more than 20 times but he only declined my calls. They send that he will personally deliver the parcel and attached his number .but when i called him he even didnt pickup the phone and sometimes he cancelled my call.what kind of action Is this.

My awb no. [protected]
I was supposed to get my parcel on 25 may 2018 evening but due to absence of landmark and not being able to find my location the package wasn't delivered.
Now i'm trying to reschedule it but i am unable to do so, and there's no response from customer care too.
Kindly look into and reply at earliest as it is a birthday gift and i want to recieve it as soon as possible.
Please do contact my phone number for further details provided to blue dart through my consignee's address.

I sent a online rakhi to my brother and the expected delivery date was 24th august 2018 on bluedart dart courier service and the rakhi celebration is on 26th august 2018. The last tracking was at 22:13 on 24th august and the last updated tracking was shipment further connected from bhubaneswar. It hardly takes 5/6hour from bhubaneswar to jharsuguda. And i was continuously calling your officer and following up, requesting to send the package since last two days and he also assured me that the package will definitely reach before the occasion. Today is rakhi and your staff confirms me now that sorry mam, the package is still in bhubaneswar. Blue dart, the no-1 courier service.?? Is this the way to serve your customer.?? You really disappointed me and i ll never ever order anything from your courier company and i ll also make sure none of my family members, my relatives and my friend circle, nobody ll do any business with your company. Thank you for your great service.

Dear sir/mam,
Reference to my complaint id no.2049996, i would like to express my grievance against blue dart courier service as they have just communicated through a mail assuring that they will resolve the issue very soon but i am very disappoint of the fact that i have not received my parcel yet. It has been almost 22days the parcel has been sent. The parcel was very much urgent but seems they are reluctant to deliver the same.in this present condition is it necessary to move with a legal action? Waiting for your reply since it's crossing my patience level. I demand a quick action against it.
I shall be grateful if you take necessary step to resolve the issue. My waybill no. Is: [protected].

Thanking you,