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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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L
lees
from Bengaluru, Karnataka
Aug 20, 2018
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Address: 560095
Website: www.consumercomplaints.in/new_complaint

AWB# [protected]. Expected delivery was 18th august, which it was not working day for you guys. Today I got a call from[protected], he ask for my address and he said he is on way for delivery. Later in the 2nd half I got a call from[protected] within one ring I picked up the call and he disconnected and i tried calling back which he did't picked up.
Now I am getting a ### SMS saying that I was not available. Better do trust worthy service not this kind of fake service. Delay the service but tell us the truth not this kinds of obvious fake reason for not delivering the items on time.
I never expected this from blue dart. Amazon is far better then u
Blue Dart Express customer support has been notified about the posted complaint.
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    N
    nehachetan
    from Aurangabad, Maharashtra
    Aug 20, 2018
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    Address: Wardha, Maharashtra, 442001
    Website: timefactory99.com

    Ref. No. Bt17aug445
    Cust code : 667306
    *i have placed my order for branded fast track watches in timefactory99.com.
    I received the product this morning (20.08.2018). When i uncovered, i was shocked as the product is totally different and also damaged. It costs around rs.1300.
    I would like to get it replaced or return the product. Please do the needfull...
    *i have placed my order in timefactory99.com...
    *please do respond.
    Blue Dart Express customer support has been notified about the posted complaint.
    Nokia mobile me charging conectar nhi hi aur buking karte samay samsung guru dikhaya tha
    Ane ke bad dusra mobile aa gaya.
    Shagun computer's reply, Aug 17, 2018
    Nokia 103 me charging conectar nhi hi aur buking karte samay samsung guru dikhaya tha ane ke bad mobile change hi
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      V
      Vaishnavi L
      from Vijayawada, Andhra Pradesh
      Aug 20, 2018
      Resolved
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      Resolved

      Address: 506003

      Shipment no. - [protected] was delivered on wrong address. It contains all essential documents to be submitted for university enrollment. My deadline for submission is aug 25, 2018. If anything happens you (Bluedart) only will be responsible for this. This shipment was delivered on wrong address on 17 aug at 9:51 am. The address i have given is friedrich schiller university jena, master service centre (Msz), fuerstengraben 1, 00743 jena, germany, but it was delivered to someone else whose name was pfeiffer in zwickau.
      Aug 20, 2018
      Complaint marked as Resolved 
      no itz delivered
      Blue Dart Express customer support has been notified about the posted complaint.
      Nokia mobile 103 me charging conectar nhi hi aur buking karte samay samsung guru dikhaya tha ane ke bad dusra mobile aa gaya
      My order id:[protected]. The order was expected to arrive within 13th aug. But still to be delivered. The order status is also showing fake information and it is not clear at all. I need help
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        R
        ravee1313
        from Bathinda, Punjab
        Aug 20, 2018
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        Address: 147001

        The delivery boy was rude and had the guts to open the locked gate and come inside with his entire face covered with black cloth, when the lady of the house asked him as to how he has enetered inside without ringing the bell he was very rude and said do whatever you can do hence we had to resort to filing this complaint. You should provide id cards to all your courier delivery boys and make it mandatory for them to display the same and also teach them the basic courtesy of talking to ladies and also the ethics of not opening locked gates and getting inside anybodies house without ringing the door bell uninvited. I am sharing the mobile number and name of the above referred delivery boy hope bluedart will take some action in this regard lest i have the cctv footage of him entering inside by covering his face and arguing which i shall be forced to attach with my official complaint to the police department.
        Name:sukhwinder
        Number:[protected]
        Date:[protected]
        Place:patiala
        Ref. No.:[protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        BlueDart vide waybill number [protected]
        Share the delivery boy no. For above parchal, I m waiting for delivery bt no body has come.

        and also receive delivery failed mail from [protected]@bluedart.com
        No service late delivery
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          B
          Bobbysingh Bhadwal
          from Jammu, Jammu and Kashmir
          Aug 20, 2018
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          Address: Kathua, Jammu and Kashmir, 184101

          I had a courier from amazon india limited through blue dart courier id no[protected]. On enquiry it came to light that courier had reached kathua on 18:8:2018 but till date i had not received the courier. Tried to contact the blue dart customer no. But does not respond. Made efforts to contact blue dart office at kathua on there no.[protected]/[protected] but don't get any satisfactory response. I will say poor service on behalf of blue dart courier.
          Blue Dart Express customer support has been notified about the posted complaint.
          Reference id- op638062
          ORDER ID 3770449
          TRAINING ID [protected]
          ORDER DATE 17.08.2018
          PRODUCT ONE PLUS 6 100% ORIGINAL ULTA PROLCCLION LUXURIOURS CLEAR DEV VIEW FLIP CASE GOLD / NO: OP161838X1
          Weight 0.5 khud
          Dimension 1.0×1.0×1.0
          Pics 1
          Dear Sir,
          My Name is Amit Tomar, and my Mobile no.is [protected],
          my parcel (Tracking No. [protected] Dt.07.08.2018) no body contact with us and no delivered on this time.
          then we are contact Customer Care, he says we will try but no postie result.
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            G
            Goutam Talukder
            from Kolkata, West Bengal
            Aug 20, 2018
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            Address: Kolkata, West Bengal, 700093

            Dear blue dart, my order waybill no. Is [protected]. I was not there at my place on the 17th of august's night, i think i got a call from your end but i missed it. So can you please deliver my order as soon as possible. You may contact me at [protected]. But please get me deliver it. Please its a request to deliver it to the given address...
            And the order no. Is[protected]
            Please deliver my order its a request. Please deliver it to my address
            Blue Dart Express customer support has been notified about the posted complaint.
            I have shipped my important documents to jabalpur from kolkata on 10.8.18 at 4 pm... Till date it is not reached.. No news I am getting in the interest also.. Way bill number [protected]..
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              D
              Debalina Mallik
              from Kolkata, West Bengal
              Aug 20, 2018
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              Address: Kolkata, West Bengal, 700059

              I've ordered something from zookr.in and my parcel arrived at shyamnagar bdel on 18th august 2018. The same day they went to deliver my product but nobody was at my home to receive my product and i wasn't able to pick the phone up at that time because i was in a meeting but within 30mins i called the delivery agent back and asked him to deliver my parcel in next working day... But the delivery agent was talked with my just like he's giving me the product for free.

              Infact the same thing i've face with previously with shyamnagar bdel.
              Please look after the matter.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                shahrukh ali shaikh
                from Mumbai, Maharashtra
                Aug 20, 2018
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                Address: Thane, Maharashtra, 400605

                I ordered a hdfc credit card
                On 18 august at 9.16 am the status was shipment out for delivery
                On 18 august at 11.20 am the status was consignee's address unlocatable/landmark needed
                The matter is no came at my address & not even contacted me as already i provided 2 alternative no but no one called up on either any of those
                As per any courier service rules they must contact the customer
                Rather mentioning as unlovable
                Please understand the importance
                It's a credit card not a small thing to ignore
                Also there is no toll free customer care
                I got one number to contact but it's simply useless
                Blue Dart Express customer support has been notified about the posted complaint.
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                  I
                  Ishrar Khan
                  from Kanpur, Uttar Pradesh
                  Aug 19, 2018
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                  Address: Lucknow, Uttar Pradesh, 226002

                  Dear sir,
                  My way bill no: [protected]
                  I call delivery man at number [protected] after get call from delivery man at 4.42pm. They try to reach me. But after 5pm they divert towards own home instead of delivery of packet to me.
                  Now i check status of packet they showing consignee not available. Means they try to submit that i am not available at home. It is wrong. My all family member are alway stay in home. They do not reach at my home and they submit result that consignee not available. Such deliivery person make blue dart services poor for customer.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    DrSiddharth Verma
                    from Jabalpur, Madhya Pradesh
                    Aug 19, 2018
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                    Address: Jabalpur, Madhya Pradesh, 482003

                    Tracking number: [protected], has reached jabalpur warehouse on 16/08/2018, but still it is not yet delivered till 19/08/2018. I went to jabalpur warehouse to receive it by myself on 19/08/2018, i saw only one member there in office but no other staff present, and i was again asked to come in the evening, ha ha ha, its a ridiculous feeling, it feels like i am the delivery boy of blue dart dhl.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      Rajagopal Menon
                      from Khed, Maharashtra
                      Aug 19, 2018
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                      Citibank has despatched a packet for me on 14.8.18 to my house address at nasik maharashtra. The e way bill no is : [protected]. As per the log, this article is received at nasik on 16.8.18, and ready for deliver at 1.30pm.
                      However this is not yet delivered to me till 18.8.18 at 6.00 pm, though i had followed up with them daily for the last 2 days. My house is 4 kms away from their depot, still not delivered. They have the full details of my address& mob no.

                      Pl take up with them immediately.

                      Rajagopal menon, nasik
                      19.8.18, 5.00 am
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        rajmvj
                        from Mumbai, Maharashtra
                        Aug 18, 2018
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                        Address: Bangalore, Karnataka, 560076

                        My awb : [protected]

                        I have been waiting from past 3 days for the courier by tracking it regularly and the status shows as no such consignee available. What a worst service from blue dart.
                        No delivery person called me so far and simply updating the non-sense status.

                        I tried calling blue dart many times but their contact number is also useless as no body picks the call.

                        I don't even know which branch i need to go and collect the package which is very important.

                        My contact no : [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          M
                          Mithun000
                          from Mumbai, Maharashtra
                          Aug 18, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400072

                          My name is midhun. I order the package from http://www.realdatajobs.in/ this websites. But today i came to know that the this website is fake and it is a scam. So i cancel the packege from the realdatajobs but i don't want the package from bluedart express. My waybill no : [protected] i think you will look into this matter has soon as possible.
                          Thanks.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hello,
                          Greetings from Real Data Jobs,
                          It's cod Order so you can cancel at anytime.
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                            S
                            shivam_sharma
                            from Tumkur, Karnataka
                            Aug 18, 2018
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                            Address: Patna, Bihar, 800026

                            Your staff called me on 8th august for delivering my parcel which has my provisional degree. I told him that the parcel has my degree and requested him to deliver it carefully and correctly.
                            Its been 11 days and i still have not received the package. Your staff does not pick up phone and had the courage to ask me to collect from main office if i was in such a hurry. Is 11 days not enough for delivering a package.
                            He's been lying that he visited the house and no one was there. My younger brother is at home 24*7.
                            In the last call, he flatly demanded that if i want an express delivery i should pay him for 'chai-naasta'- asks open bribe.
                            Have complained this to bluedart management and they have not responded after dropping a generic mail of apology.

                            Your staff's number:[protected]
                            His name (From truecaller) : shankar
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Radhika Datta
                              from Mumbai, Maharashtra
                              Aug 18, 2018
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                              Address: Mumbai City, Maharashtra, 400 026

                              The blue dart delivery guy asked me for 150 rupees for delivering my uk visa with my passport. I had already paid at the visa place for delivery. He said “sometimes you have to pay us also. You don’t have to if you don’t want to.” but he kept bringing it up. He did not have receipt with him either. I said i would not pay so he said okay and left. Are your delivery men trying to scam us of our money? I didn’t catch his name but he was an old thin tall man. Please look into this.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Dragon666
                                from Hojai, Assam
                                Aug 18, 2018
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                                In manikpur, district : bongaigaon, assam service is pathetic. My consignment with tracking no [protected] reached your office on 16th august, 2018 but till today item was not delivered. The entire day has been wasted just waiting for him to deliver the package.. I have dealt with a lot of courier companies but honestly this is the worst.
                                They have the mobile number but they don't bother call, i had to go and collect the product from bluedart office.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Anirudh22
                                  from Bulandshahr, Uttar Pradesh
                                  Aug 18, 2018
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                                  Address: 110068

                                  This is in continuation to my earlier complaint registered today itself. Thought of letting the blue dart team know about the courier guy. I dont remember his name however his mobile number is - ‭+[protected]‬. I have called him approximately 40 times and the guy does not even have the decency to pick up or respond as to when he would come to deliver the courier. The entire day has been wasted just waiting for him to deliver the package.. I have dealt with a lot of courier companies but honestly this is the worst. And blue dart tends to showcase them as the leaders in courier services. Please relook at your services and how you cater to your customers. Pathetic experience.
                                  Anirudh goel
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Anirudh22
                                    from Bulandshahr, Uttar Pradesh
                                    Aug 18, 2018
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                                    Address: New Delhi, Delhi, 110068

                                    One of the most pathetic experience till date.. My name is anirudh goel and i was expecting my credit card which was disptched via blue dart.. The status on the site showed yesterday that the consignee has shifted from the address mentioned.in the evening the courier guy calls me up and asks as to where do i live. I gave him my address which is in freedom fighter enclave, neb sarai, new delhi. He stated that he would deliver it today. Since morning i have tried approximately 40 times his number and he has not responded. I dont understand as to why the status shows consignne has shifted when the courier was not even delivered, and then all there customer service numbers are useless as they never connect.. My request to hdfc is if they see my complaint is to please change their courier service provider as they suck to the core.
                                    Anirudh goel
                                    [protected]@yahoo.com
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      hemantneha12
                                      from Ahmedabad, Gujarat
                                      Aug 18, 2018
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                                      Dear blue dart services,
                                      It is emminent that your services can't be trusted in the recent light of events, a parcel from Amazon was to be delivered to us on 16th of August by you. The parcel is still not delivered, the excuse given by you being we can't deliver on Saturday/Sunday and that the parcel is too big.
                                      Talk about a lame excuse. If the parcel is soo big, and your services can't handle it, i would recommend you to bot take such requests by yourself and let some other responsible and capable institution handle it.
                                      We would like to get the consignment delivered as soon as possible
                                      Such behavior is highly condemnable..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Sunil R thakur
                                        from Pune, Maharashtra
                                        Aug 18, 2018
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                                        Address: Thane, Maharashtra, 401203

                                        Some currier came from yes bank then your currier delivery boy called me and he ask me where i have to come then i told in the same building my two flat so if nobody in the address which one you have then please give the currier in same building my other flat not in other building then he told me i am not going anywhere if you want to receive your currier then you have to come here or send somebody here to pickup your currier then i called my home's number but it was not reachable then i request to him please you go to my other flat in same building you have address of (C) wing and you have to go to just (D) wing because my home's number is not reachable so please go there and diliver the currier because i am not available right now there because i am in the office right now then he roodley told me it's not my problem it's your, if nobody coming to pickup your currier here then i go to return
                                        With your currier and he gone, after two minutes called my friends home in same building i told my friend go to my home and send somebody to receive the currier then my son gone there to receive the currier, then after a minute i called 10 to 15 time but he was disconnecting the phone 10 to 15 time after one ring, and his mobile number is ([protected]) hwo came for dilivery, can i ask to blue dart company, is this your service, like local currier shop blue dart is brand not a local currier shop. But your service is very bad very poor more than local currier shop. It's very rubbish...
                                        Blue Dart Express customer support has been notified about the posted complaint.
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