Blue Dart Express Complaints & Reviews

Hello team,

Yesterday i got a call from blurdart that my courier from hdfc bank is at my door step.
As i was not there in my house i asked the delivery person to give it to my apartment security. But by end of day when i checked with him he was not handed over with any courier or parcel. I also checked the apartment next to me as they might be a small misunderstanding and he might have given the parcel over there but that was not the case.

I tried to call the same number i got call from and the customer care bangalore (Koramangala) but as its independence day no one is there to receive the complaint.

This is my order detail:

Waybill: [protected]
Kindly check on it asap and provide me an update.

I will reach the customer care tomorrow as well to get an update.

I had ordered a tv from amazon. Bluedart express was the delivery partner. When the courier boy called me we had some miscommunication regarding the delivery of the product. And after that the delivery boy started using abusive languages. Is this the kind of behaviour you show to your customers?? Words experience with bluedart. I am never going to recommend anyone to bluedart express.

Nsdl has intimated that they have dispatched pan card through blue dart express ltd on 28/07/2018. On enquiry blue dart intimated that they have despatched the pan card to the shipper. The details furnished by them is
Waybill number : [protected]
—
Pickup date : 09 august 2018
From : thiruvananthapuram
To : mumbai
Status : shipment delivered |
Date of delivery : 13 august 2018
Time of delivery : 10:17
Recipient : co seal
Kindly resent the pan card in the same address. It will be collected from the ulloor branch of blue dart in thiruvananthapuram ph. No is [protected]. The pan acknowdedgement number is [protected]
Akshay prem. E mail [protected]@yahoo.com

My order didn't delivered yet and they reported it has an adress problem, there is no problem in address. Yesterday they call to me to come there and collect that from your office. I told them that i suffered from fever and rest at my home. They didn't come. Then why you called it as home delivery...?? Why you charged for that?? Home delivery means deliver the product to home address not to your office. Make immediate action among this. Or...

I ordered from smytten on 6th of august. I was at delivery location all these days. Delivery person didn't even call once just messaged that delivery will be attempted in next 30 mins but no one came nor he is picked any of my calls. Really disappointed from bluedart this time.
Waybill no. [protected]. Complainted about my issue several times to smytten but they just said it is delayed and it will come in 1 or 2 days but no one visited at delivery location even once nor called.

Dear sir,
My parcel had been come to me between 7th to 13th august but i didn't get any call or anything else from your delivery man. I again provide my whole address for communication
Please check the status and send me soon.
Shashi
Address h no d 4/2 sheetla colony,
Near happy model school, gurgaon
122001
Mobile no [protected], [protected]

My shipment id is [protected]. I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

House no 1481, st no 8, dashmesh nagar, gill road, ludhiana. Punjab (141003)

I don"t understand what happened to bluedart in delivering letter in our address which other couriers company are not finding any difficulties in servicing same address. The most astonishing that way bill no;[protected], [protected], [protected]. Are being delivered today why [protected] & [protected] not being delivered today why these two are being held up. My address is 100% correct and i shared the location and address proof of mahisbathan (Salt lake sec 5) to customer care executive. We sent about 4/5 emails but no action but out of 5 letter delivered 3 only, god knows why other two (To be delivered in same address) being held up

My uncle had couriered a letter from kayankulam, allapuzha dist, kerala on 04 aug 2018 to me in bangalore.
Asm courier service, claiming to be your collection agents, collected the item from my uncle and charged rs 150/-, for which bill is available.
I received the letter on 07 aug 2018 via speed post of indian postal service and the postal charge ticket affixed on it was for rs 57/-.
I consider this as cheating and request you to investigate and let me know of the action taken.
Col varghese daniel.
[protected] is my mobile no.

Dear Concern, I was called by Chandan for delivery if my SBI docket AWB No.[protected] on 8 August by mobile no.[protected]. I kept on waiting for very late but no one came. Again I went to your SIDDHA Complex office to know about this on 10th August, they told me to deliver it by 10th evening. But again no one called or reached me.

Now Chandan is not picking my phone. So it has been 7 days since my letter has come to Varanasi but still undelivered. Kindly do the needful to deliver my docket at earliest.

The consignment from Jaipur to Kolkata, which reached to kolkata on 12th August 2018. As per online tracking, it show out for delivery on 12th Aug 2018. Today is 14th Aug 2018 Time 6.41 pm. Its still not deliver. From last 2 days I am staying at home for this consignment. But even they are not bother to call. I already called approx 30 times to customer care but the call not reached to customer care executive.

This is to report about an unprofessional delivery guy who did not deliver my package even after guiding him to the correct address. He returned the package saying the premises are closed when my parents were actually in the house itself. I requested him to deliver the package to the 3rd floor as my parents are old and could not walk down to collect it. Moreover i was in the office. He said yes and never went to the 3rd floor to deliver the package. Rather returned the package to the origin. This is so disappointing! Now he is disconnecting my calls repeatedly and not answering when i am trying to reach out to him. Please take strict actions against this person.

Consignment booked on[[protected]] from Gurgaon to Lucknow via WB no. [[protected]]. Product reached Lucknow on[[protected]] & showing out for delivery on[[protected]]. But, not delivered till now. Then I called on Blue dart Customer care but Executive given me a wrong number of blue dart Lucknow Transport nagar [[protected]].And I daily checked status with Waybill number and it shows that from[protected] to till date"Consignee not Available and Call not Picked" and I'm at home 24 hours from[protected] to till date but no one delivery boy from Blue Dart not knocked my door and I did not receive any call from Blue Dart regarding product delivery very Pathetic service by BlueDart Lucknow and they doing fraud by updating wrong status on the tracking page when I'm at home from morning to evening then how can they say that the consignee is not available and when they did not called then how can they say that the call not picked...

I am sending this compliants about blue dart office, kottarakara, kollam, kerala.

When we are sending anything, you people promised these items will deliver at door step, but i am having very bad experiance with blue dart service.

I ordered one item from amazone and they delivered through blue dart service
When the goods arrived in our area, they informed us to pick up the goods.
I am giving the details below:
Waybill no : [protected] reference no : dcsnngqjk

We are around 8 km away from the collection point, to save time i am doing these type purchasing. Infact, through this i lost my day. If they cant deliver the goods, why they are collecting?
Please take action immediatly

Dear
Refer above awb (Consignment regarding my bank debit card)
Refer attached call history regarding delivery boy and me

I have requested delivery person to wait for 2min, he reply me that i cant
Wait, you can collect your shipment from main office, suddenly cut my cal and he updated in tracking"no such consignee at given address" and he blocked my contact number

Kindly request to take necessary action regarding this issue

Still i have not received my consignment

My mobile:[protected]

They only called me on 13/08/18, and i went to collect the pack, they called me once again dont come, come after 1 hour like that, from that time they are not picking up the call.

i ma not understanding the problem why they are not responding.please i need immediate response on this, even CUSTOMER CARE number is not working .what the ### is going on.they provided some land line numbers even its not ringing,

please help me on this.

Consignment booked on[protected] from guwahati to jorhat via cn no. [protected]. Document reached jorhat on[protected] & showing out for delivery on[protected]. But, not delivered till now. No one picks calls made to the office number of blue dart jorhat [protected]. Even after showing waiting for sometime the office executives are least bothered to pick calls. Pathetic service by bluedart jorhat

I did not receive my courier yet which contain a very important personal document. And i need that document immediately. Probably they attempt to deliver but no one was available at home that time, as we do not have had any info about delivery. But when i am trying to contact them on their customer care no, after taking call customer care executive putting my call on hold for 15 minutes then dropping the call. Now i have no clue on how i will get my packet, or will i get it anymore. The packet contains a very important personal document.

Dear sir
I have apply a pan card to it daparment and send it department on 26/7/2018 by blue dart express on expected delviry 5/8/2018
But after 25 days the pacakage not revived by me
I contact to blue dart exp custmer service but no satisfy reply by him
I request to you plz look in this matter and take necessary action bcz pan card must necessary for it return and last date of it return 31/8/2018.
So plz help me
Thanks
Name priyanka gour
Place prabtsar
Mob-[protected]
Way bill no - [protected]

I was not in office on the first day of delivery i. E. 1st aug
I was in office when the delivery was attempted the second time i. E. 2nd aug however the delivery guy didn't bother to call me.
It has been 2 weeks since, it is showing "undelivered shipment held at location near seepz".
When can i expect the item to be delivered.
My awb no is [protected]