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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 275

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K
Kiran_gaidhani
from Mumbai, Maharashtra
Aug 28, 2018
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Address: Nashik, Maharashtra, 422101

My courier is out for delivery on 18.08.2018 but still undelivered.
Then i tracked the courier so it shows reason is out of delivery area.
But in this case my important document is delayed because of careless of your nashik road branch.
If you are not able to deliver parcel then atleast you should call me.
I haven't got any call from your local office.
And this is happening on second time.
I want proper answer from you on my email id - kirangaidhani. [protected]@gmail.com
Waiting for your positive reply.
And if you are unable to deliver in certain areas why you are accepting those couriers.
After all customers are suffering in this case.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Sidisha8
    from New Delhi, Delhi
    Aug 28, 2018
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    Address: Gurgaon, Haryana, 122001

    The Axis bank has delivered an Home Loan Foreclosure Letter which is an genuine and confidential document having Loan amount, ROI, Interest amount, bank details etc. only to be handed over to correct person which hasn't happened with courier Airbill:[protected] . The request for the letter was made to the Axis bank office, as these requests aren't entertained online. Multiple calls have been made to BlueDart Customer care, they have no idea and putting the blame on the customer. They'd delivered to someone who is not present at the address at all, bluedart is refusing to do anything on this. Please take a strict action on this.

    Correct Name : Isha Vij / Sidharth Paul [Main applicant/co-application]
    Please see below screenshot showing incorrect name.
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      harshavina
      from Meerut, Uttar Pradesh
      Aug 28, 2018
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      Address: Varanasi, Uttar Pradesh, 221005
      Website: Blue Dart Express

      Dear Sir,

      Package with Way Bill no [protected], was sent to Alice Boner Institute, B1/159, Assi Ghat, Varanasi 221005 on 12th August via Blue Dart Express . The Blue Dart Tracking page shows arrived in Varanasi on 18th August, 2018, and then "delay caused beyond control" until 24th August, 2018. Until today the package has not been received to above address.

      On repeated phone with Blue Dart employees for the past 4 days, only answer given was that delivery will be made today. This is very unprofessional and no reason given for non delivery of package or status of current packagage. Please see attached screen shot image of the tracking details.

      I would like to strongly complain about the pathetic service of Blue Dart Express Varanasi, unresponsive behavior, and irresponsibility of employees.
      Till date my package has not been received and no explanation,
      Please register this an my formal complaint on priority.
      thank you,
      regards,
      Harsha Vinay
      [protected]
      Assi Ghat,
      Varanasi
      Blue Dart Express customer support has been notified about the posted complaint.
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        H
        Hina Kapoor
        from Aurangabad, Maharashtra
        Aug 28, 2018
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        I have order something 9 days back and the shipper chooses blue dart for courier service. The shipment was supposed to deliver to rampur - 244901.
        The airway bill no. Of shipment is [protected] but from past 4 days the shipment lies at bluedart's office in rampur itself.
        They are not even trying to co-ordinate with the recepient in case they have some address/location issue.
        Today afternoon i called in rampur's blue dart office and they told me that it will get delivered. I even said that if they have any concern with address then they can call me. Now, finally the shipment status is same and nobody has even called me.
        The address provided for delivery is complete, i have shared the contact details as well.
        That was a rakhi courier, now who is answerable as rakhi has already gone. Pathetic experience.
        Let me know if you guys are unable to provide the service. I'll ask my contacts to not use your service for courier.
        Blue Dart Express customer support has been notified about the posted complaint.
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          F
          Falguni13
          from Kolkata, West Bengal
          Aug 28, 2018
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          Address: Kolkata, West Bengal, 700003

          I have placed an order through nykaa on 15th aug 2018 bt still i haven’t received my purches. I have got message from blue dart that they were unable to deliver due to landmark is not given. I have called blue dart they assured me the date of delivery but still i havent received the purches on the date given by them. Could you please resolve it as soon as possible as this is birthday gift.
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            SagarikaP
            from Pune, Maharashtra
            Aug 28, 2018
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            Address: 411035

            Hi i have applied for debit card and it was supposed to deliver me. One guy named mayur called me on friday 24th-aug-2018 at evening 5 pm for delivery of my card without prior intimation so i was not available at home. He said me he will deliver the card next day. But today it is 28th-aug-18 and still the card is not delivered to me.

            The guy who called me phone no - [protected] (Mayur).

            Please take any action to avoid this kind of negligence.

            My address akurdi, pandharkar wasti, pune
            Blue Dart Express customer support has been notified about the posted complaint.
            Aug 28, 2018
            Updated by SagarikaP
            Hi I have applied for Debit card and it was supposed to deliver me. One Guy named Mayur called me on friday 24th-Aug-2018 at evening 5 pm for delivery of my card without prior intimation so i was not available at home. He said me he will deliver the card next day.But today it is 28th-aug-18 and still the card is not delivered to me.
            Mode of dispatch BLUE DART COURIER
            AWB/Tracking/reference Number [protected]
            My order (Food Item) was sent from Kolkata on 23rd August for Pune location. Expected delivery date was 24th August. I didn't get the parcel yet. Contacting Blue dart several times. But did not reply.

            WayBill no: [protected]
            Referance no:72116
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              A
              anmoh
              from Vadodara, Gujarat
              Aug 28, 2018
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              Address: Vadodara, Gujarat, 3901012

              The above consignment of a perishable nature was given to your company on16.08.2018. Tthe same has reached to its destination i. E. Vadodara on 18.08.2018. However, the same is delivered on 27.08.2018, completely rotten condition. It was addressed to head office of apharma company which work from 10 am to 6.30 pm uninterruted.
              Way bill [protected].
              I have shared this horrible experience in social media too.
              Blue Dart Express customer support has been notified about the posted complaint.
              Blue Dart order no. [protected] has been cancelled by Blue dart team on their own without any communication. Just a text message has been received that order has been cancelled by you. A contact no. has been provided in that text message on which nobody is responding. Poor services on part of Blue Dart
              Sir I am your customer and my delivery item number is [protected]. sir it is long time to take delivery. yet my product is not delivered. your service disappointed me .
              my mobile number is [protected].
              my Gmail is [protected]@gmail.com.
              if your service is like that i never communicate further.
              Ref [protected]
              [protected]

              both the parcels i didnt get.

              The parcel which got delivered to me and for which u guys mistakenly marked as delivered is :[protected]

              I would request somebody to pls contact me at [protected]. Somebody needs to do something.
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                A
                Annamchinni Dileep Kumar
                from Hyderabad, Telangana
                Aug 28, 2018
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                Address: Khammam, Andhra Pradesh, 507002

                This is dileep kumar annamchinni courier bluedart awb : [protected] this courier reached khammam on 22.08.2018 but still now today 28.08.2017 courier is not reached me. But daily i am tracking courier website daily out for delivery, still now that was not reached me.. Courier boy is not contact me.in website updated consignee out of station.. Address is our institute i am regularly attended to institute.. Our institute have bio-metric available...
                Blue Dart Express customer support has been notified about the posted complaint.
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                  K
                  Kiran M Gowda
                  from Bengaluru, Karnataka
                  Aug 28, 2018
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                  Address: 562157

                  Waybillno [protected]
                  I got a call from a delivery boy in evening 3:45 pm he told ur delivery address is not far so he asked to me collect the consignment. As i stay near new international airport is very near. But he did not delivered and at 4pm i got a message that ur consignment is delivered. The delivery person is very un professional and very rudely behavied. I am a senior citizen i am very much depressed regarding this. Pls slove my problem at the earliest
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Our courier recevied at bluedart hub on 23rd Aug 2018 but still we have not recevied by bluedart, no body call me for address not found. Very bad experience with bluedart service. Its request to check abd revert. Waybill [protected]
                  Akhil Sawhney
                  [protected]
                  Dear sir,

                  Waybill no.-[protected]

                  Because of address pincode mismatch
                  The parcell is not dispatched to my given address
                  Kindly change my address pincode so that i will received it.

                  Address-
                  A1-1001 coral heights kavesar ghodhbunder road thane west 400615

                  Kindly resolve the problem as soon as possible.

                  Thank you
                  My refrence number is [protected] and fatehpur blue dart office has been hold my product last 5 days and not contacted me. This product should reach to me latest by 20 August but it is not delivered yet. Please do need full action.
                  [protected]· Dear sir /madam. The axis bank send the courier of awb number [protected] to me to the official address but please change the delivari address, medchal(dist), kompally, gundla pochampally, near bhanu wains, h no: 5-225/7.
                  Docket num. [protected]
                  pickup date 15/08/2018
                  not recived till date 21/08/2018
                  req. urgent dilivery
                  Hi, we are here to help ! Please provide us with details of your concern along with your contact details. We will get back shortly. Regards, Team Axis Bank.
                  Hi, we are here to help ! Please provide us your contact details so that we will get back shortly. Regards, Team Axis Bank.
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                    A
                    Abhishek Bagda
                    from Udaipur, Rajasthan
                    Aug 28, 2018
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                    Address: Jaipur, Rajasthan, 303007

                    Dear sir the courier boy has not deliever the doc in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to th
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sharique Sharique
                      from Patna, Bihar
                      Aug 28, 2018
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                      Address: New Delhi, Delhi, 110043

                      This complain is for unprofessional behavior of your courier guy awb [protected], who came yesterday to deliver my order.

                      He called me once to know the location but never picked my call after that and updated the status - consignee not available, though i informed him that my wife will pick the courier and gave him a clear idea of the location. However, he never responded to the calls i made, around 5-8 calls.

                      I want my courier to be delivered today anyhow. And please take strict action against such unprofessional guys - pathetic service!!!
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Your service is very poor your courier boy not delivered my shipment in my address and he don't locate my location and he don't call me locate my address.
                      Dear Sir,
                      I inform that you my card is very delay and your service very poor service for hisar city.your executive saying i can not deliver in hisar address .you can pick in may office otherwise i am sending return today.
                      I got another product which is so cheap plzz refund my money As soon as possible
                      Reference no is [protected]
                      Which I got that's so cheap and it's disgusting
                      I received wrong order. My order no. Is 2883 but I received another order. Now I want to return it back. So please take this order back
                      I don't like my product that much better. My order number is PA27771 Plz take this order back and return my money.
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                        R
                        Ranbirkinng
                        from Firozpur, Punjab
                        Aug 27, 2018
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                        Address: Solan, Himachal Pradesh, 173220

                        My sister had sent me a Rakhi via Blue dart as she lives in Mumbai and I live in Himachal. I was unaware until she told me on the 26th of August that the product had reached my Pin code -173220 on the 24th...Bluedart did not reach me with the product...I had to go there on the 27th to get my product by myself...My point is if Bluedart was having an issue with the delivery then why didnt they call me ? Even if they had asked any person nearby they would have directed you delivery to our house. Its not the first time we are getting products from Bluedart...Then why this negligency ? If it was some other package I would not have been so furious...Since it was Rakhi which is a pious festival for a brother and sister, it should have reached me on the required day..
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          E
                          ergouravsoni
                          from Gurgaon, Haryana
                          Aug 27, 2018
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                          Address: 560078
                          Website: www.bluedart.com

                          Hi team my AWB no. [protected] status as on yesterday updated as consumer address incomplete, Landmark needed. I called local JP Nagar center [protected](Shivaraj) & updated him about my location.He said it will get delivered today(25Aug). Now on the basis of status i am assuming it would hget delivered to my secondary address which is my office address but here too i disappoint as remark updated as C'Nee Shifted From The Given Address, whicjh is totally wrong. Out of my 10 last couriers for almost every courier i have to follow up with Blue dart, even visiting the local office too.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          I have contacted the Blue Dart Guys more than 10 times but not got any positive response.1 package of same shipment has been delivered to my address and now they are saying the pincode is wrong. how's its possible.
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                            A
                            Annamchinni Dileep Kumar
                            from Hyderabad, Telangana
                            Aug 27, 2018
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                            Address: Khammam, Andhra Pradesh, 507002

                            AWB: [protected] delay for delivery... my HDFC credit card reached at khammam courier center on 22.08.2018 delivered next day 23.08.2018 but still now that HDFC credit card is not delivered me today is 27.08.2018.. as track record is out for delivery showing but not reached me..

                            courier boy is not coming to my office but they given to wrong information in blue dart office.. consignee is not available but this is wrong information..

                            i am working in office our office maintained bio-metric also available...
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Santhi Tarumani
                              from Hyderabad, Telangana
                              Aug 27, 2018
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                              Address: Hyderabad, Telangana, 500049
                              Website: www.bluedart.com

                              I have couriered a document in bluedart from hyderabad to surat. The document was supposed to reach next day by 24th aug 2018. Other party have not received till 26th aug and when i tracked online for the status, the message says contact customer service.
                              When i called on their surat number, i got very rude and careless response from them. They have apparently misplaced my document along with 50 other items. They have not bothered to inform or send an email or sms informing the misplaced document. Their charges are one hand way too high and then rudeness in dealing with customers.
                              Hyderabad branch suggested collect the money i paid! What about the important document they misplaced?
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Dear sir,

                              Waybill no.-[protected]

                              Because of address pincode mismatch
                              The parcell is not dispatched to my given address
                              Kindly change my address pincode so that i will received it.

                              Address-
                              A1-1001 coral heights kavesar ghodhbunder road thane west 400615

                              Kindly resolve the problem as soon as possible.

                              Thank you
                              I am trying to call customer care both toll-free and Nagpur office and it is surprising to know that this type of problem is there for the whole day. toll-free numbers are always busy and Nagpur office peoples are not picking the phone. So causal approach they have.
                              I ordered an earpods set it was came damage product so i want to exchange my product...
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                                P
                                prasad adabala
                                from Kakinada, Andhra Pradesh
                                Aug 27, 2018
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                                Address: 530016

                                Hello good evening. Worst service with the blue dart. I supposed to receive a credit card from rbl bank on 27aug 2018. Though i have given the correct home address, the card was not delivered and got a message address unsuccessful. Why this happened? I am at home till morning, no one called me or reached to my home to deliver the card. I tried to call branch 50- 60 times, no response from them. Very worst service.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                5 times my pickup rescheduled, i requested please pickup my package, curier person not pickup my package .
                                Arora632's reply, Aug 25, 2018
                                Snapdeal package return, but curier person not pickup my order, i requested to you please pickup my package urgently. My contact no is 9815949427
                                My credit card dispatch and arrived my location but not received .So kindly argent delivery my card .
                                Address - comdt office near motera cross sabarmati ongc asset opp.adani fuel pump. Mob.[protected]
                                My name is Chiranjivee Ingole and my way bill no.[protected].my status is showing'need department name and extension no'.I want to update my delivery address.

                                Chiranjivee Ingole
                                Aeonautical Development Agency
                                General system, CAD building, 2nd floor, Room no.2A
                                P.B.No.1718, Vimanpura post
                                Bangalore-560017
                                Phone no.[protected]
                                Don’t know how to talked with customer very bad behaviour attitude now i m not going to ship with bluedart
                                Status shows delivered.

                                but not received to destination.

                                Its urgent.

                                [protected]
                                Please change my delivari address, medchal(dist), 'kompally, gundla pochampally, near bhanu wains, h no5-225/7.
                                Coriar no:[protected]
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                                  Priyadarshini31
                                  from Kolkata, West Bengal
                                  Aug 27, 2018
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                                  Address: Kolkata, West Bengal, 700025

                                  Your order from British Council with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm Mon-Sat.

                                  I received the above mentioned message but no one arrived to deliver and I was at home at that time. This package contains very important documents. Please take this matter as urgent.
                                  No one rang the bell or turned up at the given adress. I rung up the customer care number but it is always busy.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    from Hosur, Tamil Nadu
                                    Aug 27, 2018
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                                    Address: Coimbatore, Tamil Nadu, 641105
                                    Website: Blue dart

                                    My consignment sent from axis bank and blue dart staff not delevery to me he again sent to the consignment to bank and im complaint rise to the bank and he again sent to the consignment to me, im tracking the consignment for delevery but im not received that consignent.
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                                      R
                                      from Guruvayur, Kerala
                                      Aug 27, 2018
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                                      Address: 500082

                                      Dear Mr. Sarath

                                      Further to our telecon, regarding below referrer shipment…

                                      The shipment booking date is 22-Aug and yet to delivered with a span of a week days……

                                      I spoke to you on Friday & today also….. hence work is not done…..

                                      However please we request you once again, please delivered the shipment immediately …. And kindly provide us POD…


                                      Waybill No : [protected]
                                      Pickup Date
                                      22 August 2018
                                      From
                                      Hyderabad
                                      To
                                      Hyderabad
                                      Status
                                      Consignee'S Address Unlocatable/Landmark


                                      Needed
                                      Expected Date of Delivery
                                      24 August 2018


                                      Status and Scans
                                      Location Details Date Time *
                                      Waybill No : [protected]
                                      Gajuwaka Shipment Out For Delivery 27-Aug-2018 10:57
                                      Gajuwaka Undelivered Shipment Held At Location 26-Aug-2018 13:27
                                      Gajuwaka Undelivered Shipment Held At Location 25-Aug-2018 17:19
                                      Gajuwaka Consignee'S Address Unlocatable/Landmark Needed 24-Aug-2018 20:55
                                      Gajuwaka Shipment Out For Delivery 24-Aug-2018 11:00
                                      Gajuwaka Shipment Arrived 24-Aug-2018 09:12
                                      Vishakapatnam Shipment Further Connected 23-Aug-2018 23:19
                                      Vishakapatnam Wrong Pincode, Will Impact Delivery 23-Aug-2018 17:11
                                      Vishakapatnam Shipment Redirected On Same Awb 23-Aug-2018 17:11
                                      Vishakapatnam Shipment Arrived 23-Aug-2018 14:58
                                      Somajiguda Shipment Arrived 22-Aug-2018 19:18
                                      * - 24 Hr Format
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Karishma aroras
                                        from Chandigarh, Chandigarh
                                        Aug 27, 2018
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                                        Address: Faridabad, Haryana, 121001

                                        My self karishma arora. My courier dispatch on 24 august and i pay 250/- for fast delivered but till time this courier on palwal. Mr. Hasan ji says that it's mistake and boys are child. Till time my courier not delivered and it's rakhi.. So u told me how i do this courier now and pay also 250/- i want strickly action on my hasan ji or other staff. And they are not pick the call landline no it's[protected] i call before 3 days but i have no response...
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        My product is a damaged received and shipping time image OK probit maxbhi.com and my product claim refund my ac or my add or my mb [protected]
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