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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
Complaints 10586
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943
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Blue Dart Express reviews & complaints page 28

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V
from Keshod, Gujarat
Nov 16, 2022
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Address: Keshod, Junagadh, Gujarat

I am at home waiting for my delivery of spectacles as my earlier one broke.
But the delivery partner even didn’t attempted delivery and message came that consignee was out of town.

What kind of service is this. What if the delivery is essential.
This is not the way you should serve customers. Whats the point of paying huge fare charges if the service is same as indian post

Regards
Varun Juneja
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Aditya chunchunwar
    Nov 14, 2022
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    It is really strange...
    waybill [protected]
    the status is showing that the consignee shifted from the given address, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response...what should I do?.
    Blue Dart Express customer support has been notified about the posted complaint.
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      L
      lakhvir saini
      Nov 14, 2022
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      Address: indaen gas agency booth no 20 sector 47 c,chandigarh

      My parcel not recieved on a time always this problem repeated again and again not provided executive contact number.i am very dissapointed to bluedart service..i hate this courier service.no one listen to coustmer problems.no any type of response from bluedart team.
      Blue Dart Express customer support has been notified about the posted complaint.
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        C
        Chhayaa
        from Mumbai, Maharashtra
        Nov 13, 2022
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        AWB No [protected] through BLUEDART Courier dispatched on 11 Nov 2022 evening in Borivali west 400092, courier boy name may be Rahul

        This courier received by my sister the courier boy took my sister number for details purpose
        Now he started messaging my sister personally.
        My sister said don't message me but he can't stop messaging. now she blocked him.

        Kindly find out who this courier boy
        take strict action against this immediately
        Blue Dart Express customer support has been notified about the posted complaint.
        I have attached screenshot for my complaint.

        Courier Boy Misbehave - Comment #4070208 - Image #0
        Courier Boy Misbehave - Comment #4070208 - Image #1
        Courier Boy Misbehave - Comment #4070208 - Image #2
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          K
          Karthika Eli
          Nov 11, 2022
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          Order contains credit card which is confidential, they didn't even called me and marked order as delivered not sure for whom they delivered my order AWB [protected].
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Axraful
            from Guwahati, Assam
            Nov 9, 2022
            Resolved
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            Resolved

            Shipment no [protected] got delivered status but courier not received.
            +1 photos
            Nov 10, 2022
            Complaint marked as Resolved 
            Delivered one day late
            Blue Dart Express customer support has been notified about the posted complaint.
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              C
              Chhanda Mitra
              from KOLKATA, West Bengal
              Nov 9, 2022
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              Hi my name is chhanda mittal. I did not recive my order till now awb no.[protected]. Please deliver my order today
              Blue Dart Express customer support has been notified about the posted complaint.
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                C
                Chhanda Mitra
                from KOLKATA, West Bengal
                Nov 8, 2022
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                Address: 12 GOURI SANKAR GHOSAL LANE

                Respected sir,
                my name is chhanda mittal i have a order which is need to deliver today but intentionally the did not give my order.
                Awb no:[protected] orderid: #[protected]. No courier boy contacted me intentionally they make my order consignee notavailable. Please deliver my order today.
                12 gouri sankar ghosal lane pin code-700011 my home address and i am available whole day. Suddenly marked as consignee not available. I dont want to listen any thing deliver my order today
                +1 photos
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                  S
                  Shivani varma penmetsa
                  from Hyderabad, Telangana
                  Nov 8, 2022
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                  I have ordered set of 8 bras but i hot the wrong item which I haven’t ordered and received only 3 quality was also not so good and i havr paid 500 for that cheap product so disappointed about blue dart i want my money back.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    Dhruv Pande
                    from Haldwani, Uttarakhand
                    Nov 8, 2022
                    Resolved
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                    Resolved

                    Address: Haldwani, Uttarakhand

                    Hi Team,

                    Please check this on priority!! This is very urgent!

                    The parcel has reached my city on 5th Nov 2022, but I have not yet received (8th Nov 2022). I tried to track in the website, its showing - Consignee'S Address Incomplete/Incorrect

                    Although the address is correct. Phone number is also there but no one has ever contacted me. I tried to call the company's no but its busy.

                    Please help!!!
                    Nov 8, 2022
                    Complaint marked as Resolved 
                    I physically went to the bluedart office nearby and picked the order
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      G
                      Girish Chanda
                      from Pune, Maharashtra
                      Nov 8, 2022
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                      Proper address was given, and many deliveries are done for the same address by Amazon and other sites, but it's shown that wrong address was given by blue dart . And address is in buldhana district what are your doing in Akola
                      +1 photos
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                        R
                        Rajesh Prem Singh .A
                        Nov 6, 2022
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                        Address: Chennsi

                        Where is my shipment#[protected]? It was out for delivery on 05th nov now says "prohibited area - entry restricted for delivery", without a single attempt for delivery. Customer care isn't responding.
                        +1 photos
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                          K
                          Kalai1999
                          from Bengaluru, Karnataka
                          Nov 3, 2022
                          Resolved
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                          Resolved

                          Delivery agent did not attempt to call, but got a message that I was not reachable

                          Hi Team,
                          This is regarding my order from Nykaa, It was supposed to get the delivery by yesterday but the delivery person called me twice and I was not able to pick the call, I called him back twice after 5 minutes but he didn't pick my call, so the reattempt was made today, where in I didn't not get any call from the delivery agent but I called a message stating that I was un reachable, I immediately after this message I tried calling...
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                          A
                          Arun Patnaik
                          Nov 3, 2022
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                          Address: Similiguda
                          Website: www.Bluedart.com

                          Hi,

                          My name is Arun, I have ordered a product from Aptronix and they have selected Bluedart as the courier service.

                          I have ordered the product on 12th of October and was promised to deliver on 21st October before Diwali. As per Bluedart my place was remote so they blocked the product for 8 days in same location after reaching customer service I have been told that they are not sure on the delivery date.

                          So I had to cancel this by reaching Aptronix, now the new story begins, the product was approved for return to seller and now they have hold this with the status regulating paper work.

                          Literally wondering how these super fast courier service is so careless in their job.

                          Today it’s 3rd of November 2022 still waiting for my product to get delivered to Aptronix and they can proceed with the refund.

                          Worst services by both companies hoping some one to help me here because of the audacity towards customers.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            R
                            Ramitha Vikranth Shetty
                            from Haliyal, Karnataka
                            Nov 2, 2022
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                            Address: Mubai, Maharashtra
                            Website: csmaa@bluedart. Com

                            I have received wrong item ...please take back your product and refund my money
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              T
                              tripti rawat
                              Nov 2, 2022
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                              Address: Dehradun

                              I was supposed to receive a package by 31st October but it's 2nd Nov and still neither the delivery nor any updates.

                              Tracking no: [protected]

                              The status is now showing contact customer service. But not one of the three numbers listed on their website is working. They are busy 24x7. They haven't reverted back on my mail as well.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                T
                                Tayangla
                                from Siliguri, West Bengal
                                Nov 1, 2022
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                                Resolved

                                Address: Siliguri

                                Shipment number-[protected]
                                Ive been tracking my shipment and its been stuck at the final destination since 24th of Oct 2022 10:05. My shipment is already past the delivery date which was on 24th oct 2022. I have never faced an issue with bluedart but this time I am very disappointed. The shipment has been inscan for 24 hours at the final delivery station. Contacted the customer service several times and everytime they say it will get delivered but it doesn’t. On 29th of Oct 2022 it was OUT FOR DELIVERY but deliver was never attempted. I called again to get an excuse that my phone was unreachable. Thats untrue bcz i always get an SMS alert if my phone was unreachable and if someone had tried calling. Even if the phone was unreachable my address was not. My address is very much accessible and also on the google map and moreover there is always someone at home to receive the shipment so why call but not try to deliver the product. I have been receiving BLUEDART parcels every week without a call how come all of a sudden they decided to call and not deliver?
                                They are just making lame excuses bcz the parcel is big as it is a mattress topper. Why accept courier when you can’t deliver it?
                                +1 photos
                                Nov 4, 2022
                                Complaint marked as Resolved 
                                Its better to write to the bluedart all india incharge Sonia. Her email is tagged in the website. Within 24 hours i got my delivery.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  H
                                  Hjiii
                                  from Ludhiana, Punjab
                                  Oct 31, 2022
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                                  I have received by order from bluedart.com
                                  Product not working properly so I want to return thik product immediately
                                  My order I'd is [protected]
                                  My contact number is [protected]
                                  +1 photos
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                                    V
                                    vasunakka
                                    from Hyderabad, Telangana
                                    Oct 31, 2022
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                                    Hi,

                                    I would like to raise a complaint against Blue Dart about a shipment. The product was sent by the bank and the status was set to delivered even before handing it over to me. It was set to delivered in the morning at 9:01 AM on 13th Oct whereas the Product was delivered at 3:40 pm on that day.

                                    I asked the delivery agent multiple times about why the status was set to delivered before handing it over and didn't receive any response from him. Also I haven't heard a proper response till date(10/31/2022) yet from the Bluedart customer care team about the same after providing requested information and sending multiple follow up emails.

                                    It seems like there is unfair business practice is being done on Bluedart side and also there is no accountability from their customer service side to resolve the issue.

                                    -Vasu
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      amit222455
                                      from Ahmedabad, Gujarat
                                      Oct 31, 2022
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                                      My consignment number [protected] hasn't been delivered yet. Everyday I call to customer care they say today it will get delivered. This is going on from last 5 days and every time they give an excuse that it was holiday and we are cleaning our backlogs but today it will be delivered. WHO WILL BE RESPONSIBLE IN CASE OF PERISHABLE PRODUCTS OR DAMAGED PRODUCTS????????????????????? YOU SHOULD BE VERY MINDFUL I WILL CLAIM MY DAMAGES DUE TO VERY VERY LATE DELIVERY...
                                      Blue Dart Express customer support has been notified about the posted complaint.
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