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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 291

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D
debamita
from Chennai, Tamil Nadu
Jul 20, 2018
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Address: Kolkata, West Bengal, 700034
Website: Blue Dart

I have been waiting for one full day at my premises on 19th July, 2018. Shipment Number: [protected]

No one turned up. No phone calls came. An sms reached my number ([protected]) stating my shipment has been released for delivery. The tracking is showing the shipment was not delivered as no one was there in my premises. This is completely false. I was waiting in my premise for the shipment.

The customer care number provided is not answered even if tried multiple times.This is quite frustrating!!!
Blue Dart Express customer support has been notified about the posted complaint.
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    Ratna Jha
    from Kolkata, West Bengal
    Jul 20, 2018
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    Address: 700156
    Website: bluedart

    The Airway bill no: [protected], is not delivered yet to my registered adhaar residential address. Blue dart delivery called me from a wrong location quoting i should take the cosignment from there which was not possible. After this 2 days have gone by and still no delivery. in 5 days have gone by since i await this parcel.
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      J
      jl
      from Chennai, Tamil Nadu
      Jul 20, 2018
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      Address: Chennai, Tamil Nadu

      The blue dart has not yet delivered my courier which should have been done by now . It is showing consignee Address incomplete/landmark for this waybill no [protected]. They delivered with the same mentioned address to my house a month back and now they need a landmark ? If
      a renowned courier service cannot find the destination with a well detailed address, it really makes them unprofessional and unfit for the job . Morever i cannot contact their centralized customer care number . Really unprofessional service.
      Blue Dart Express customer support has been notified about the posted complaint.
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        I
        inderpreet1512
        from Chennai, Tamil Nadu
        Jul 20, 2018
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        Address: Ludhiana, Punjab, 141007

        M belongs to ludhiana. The blue dart delivery boys didn't try to find the address. And we have to face the problems for not delivery on time and we need to goes there office to know about
        or get our courier. In the ludhiana, m applied a pan card of punjabi bhawan which name (punjabi sahitya akademi) and this is famous in ludhiana near bharat nagar chowk but your delivery boys didn't find the address m very surprise to see the updated status by blue dart. You have to improved your delivery services. This is not done first time, i face the problems many of time .
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          from Jaipur, Rajasthan
          Jul 19, 2018
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          Address: Mumbai City, Maharashtra, 400001

          My address is prohibited area entry is restricted but blue dart services employee not contact me on telephone and return my courier standard chartered bank dispatch my card by blue dart services but I live in prohibited area their entry is restricted I have contacted with bank and blue dart services to contact me on mobile phone but blue dart services not contact me on phone and returned my card to the bank
          Blue Dart Express customer support has been notified about the posted complaint.
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            G
            Global Aircon
            from Mumbai, Maharashtra
            Jul 19, 2018
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            Address: Mumbai Suburban, Maharashtra, 400070
            Website: Google

            Hi this Ajaz, mostly jitni baar bhi blue dart curier se kuch bhi ataa hai ghatkoper office mein anay k baat 25 -30 baar call karna padta 2-3 custmer care se ladna padta hai to kahi curier receve hota hai, koyee bhi curier boy ko bhejte hai aur proper place nahi ataa aur kuch resion ya rwrong information show karke chale jate, abhi mera shipment recv nahi hua hai ref number-[protected], aur jab custmer care ko call karo to woh ye bol kar phone rakh dete k mai update karta hoon apke query ye remind karwata hoon office ko
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Amit Jodha
              from Kota, Rajasthan
              Jul 19, 2018
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              Address: Jaipur, Rajasthan, 302012
              Website: bluedart.com

              My shipment was supposed to be delivered today. I got a call asking my address and this guy was 1 km away from me. I got a message stating that I CANCELED the shipment. I called him and he didn't answer. I called customer care and they didn't talk. No one answered my call. I need that shipment urgently and these guys are so unprofessional. Now it's stating everywhere that I CANCELED the order. And here I'm sitting like an IDIOT waiting for it.
              Blue Dart Express customer support has been notified about the posted complaint.
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                V
                Vishal0055
                from Kolkata, West Bengal
                Jul 19, 2018
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                Address: Howrah, West Bengal, 711102
                Website: www.bluedart.com

                This is to draw your attention to the unsatisfactory courier service byBlue dart company. I handed over the packet with way bill no. [protected] on 12.7.18 Shibpur, Howrah, West Bengal 711102. And their staff member assured to deliver the packet within three days, but failed to fulfill his promise.

                Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of courier company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by the company. I never complained about any of services during the past time. But this time it was a big letdown.

                I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by 20th July 2018. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com.

                I shall look ahead to your reply.
                Blue Dart Express customer support has been notified about the posted complaint.
                Dear sir
                I am Deepak Verma
                #5341A, St No. 11 Sahibzada Fateh Singh Nagar near Jito market Shimlapuri Ludhiana-141003
                Mob. [protected], [protected]
                I want to return this is damaged and delivered other watches
                Hello,
                Please note I have send consignment on 5 of December and it reached at 10 Dec evening, when it reached the package was opened if any material is missing how can I get it back.
                Evan I have informed your customers care today morning .
                This is reference to shipment No - [protected] receipt at Bahdurgarh office on 03 Feb 2021 but not delivered till date after regular calling to your Bahadurgarh office and customer care also. Moreover behavior of delivery boy is also Very Rude.

                You are requested, Pl do the needful at your end.
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                  R
                  Rachna 01
                  from Patna, Bihar
                  Jul 19, 2018
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                  Website: Amazon

                  I ordered a pair of shoes which was to be worn by me on some special ocassion. The dilevery date was convient to me so I thought to confirm the order. But the order reached before the date of dilevery . The courier not asked me to collect the order in the same day, I asked him to dilever it in next 2days to which He didn't replied to me in detail . On the date of dilevery I found the order was returned by the courier boy (with a reason that I refused to take dilevery ).On talking to him on his mobile no he replied in a very rude manner that it was my fault . He fearlessly asked me launch a complain against him and said his name is birbal.His phone no is [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    Pankaj Chellani
                    from Ahmedabad, Gujarat
                    Jul 19, 2018
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                    Address: Kutch, Gujarat, 370205

                    Dear team,
                    My name is pankaj chellani tracking nos for my parcel is [protected] and content was cheque book from axis bank.
                    Parcel was dispatched on 14/7/18 and arrived gandhidham on 16/7/18 since all these days i hadnt rcvd my parcel this is major failure if a parcel can arrive in 1 day from other state then why delivery hasnt been done in 3 days when it is lying in same city. Pn other hand when we are approaching to local distributor on phone they dont reply properly is this the approach of reputed courier service provider.
                    I had been caused losses for these delays and Bludart is fully responsible for it. I would file complaint in consumer court for this.

                    Thanks
                    Pankaj chellani
                    [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    My self shubham from chandrapur Maharashtra 442401 .. blue dart staff sandip Mishra call me and saying frenchaisy is available i[censored] r Interested so blue dart give u workoffer ..si I deposited 35000 ..but right now..any type of service this person and company is not provide to us..
                    Kindly pls help...
                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                    Regards, Team Axis Bank
                    Sir i am not receive card but your site trak show
                    I want to change my shipping address as i need my delivery as soon as possible i would like to receive it by myself from the blue dart express office amritsar
                    I need return money
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                      S
                      Shubham Gajare
                      from Pune, Maharashtra
                      Jul 19, 2018
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                      Address: 411038

                      My Parcel was not delivered at my place.
                      Even no delivery boy came to my area yesterday and he did not call me about any type of enquiry about my Parcel or address and he gave a remark C'Nee Shifted From The Given Address please send me parcel again today on 19/07/2018 my Awb# [protected].
                      Thanks.

                      Your Shipment from DigiBank is dispatched through Blue Dart Awb# [protected] will be delivered by 18-JUL-18.Track us on www.bluedart.com
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        C
                        Chandu Pooboni
                        from Hyderabad, Telangana
                        Jul 18, 2018
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                        Address: 500032

                        I get massage from last three days but did not get the shipment be attempted by my address. my delivery no:[protected], my full address :40b, gpra campus, indiara nagar, gachibowli, hyderabad-500032,
                        P.chandra mohan
                        [protected]
                        [protected]/9

                        TrackDart ™ - Tracking Details
                        Status updates on your shipments are provided below. For
                        feedback on your shipments, select airway bills and click on the
                        Contact Us button at the end of the page. For delivery details of
                        shipments not delivered, select undelivered shipments, enter your
                        Email ID, select "Intimate Me" and Send. To forward the details
                        enter your Email ID, the recipient's Email ID and Send.
                        Waybill No : [protected] Reference No : 58860960
                        Pickup Date 12 July 2018
                        From Hyderabad
                        To Hyderabad
                        Status Delivery Attempted-Premises
                        Closed
                        Status and Scans
                        Location Details Date Time *
                        Waybill No : [protected]
                        Gbl Service Centre Undelivered Shipment Held At
                        Location 18-Jul-2018 08:41
                        Gbl Service Centre Delivery Attempted-Premises Closed 17-Jul-2018 18:45
                        Gbl Service Centre Shipment Out For Delivery 17-Jul-2018 13:02
                        Gbl Service Centre Delivery Attempted-Premises Closed 16-Jul-2018 14:20
                        Gbl Service Centre Shipment Out For Delivery 16-Jul-2018 12:43
                        Gbl Service Centre Delivery On Next Business Day 14-Jul-2018 15:09
                        Gbl Service Centre Shipment Arrived 14-Jul-2018 09:34
                        Hyderabad Hub Shipment Further Connected 14-Jul-2018 06:34
                        Hyderabad Hub Shipment Arrived At Hub 14-Jul-2018 02:14
                        Somajiguda Shipment Further Connected 14-Jul-2018 01:00
                        Somajiguda Shipment Redirected On Same Awb 13-Jul-2018 15:05
                        Somajiguda Wrong Pincode, Will Impact Delivery 13-Jul-2018 10:51
                        Somajiguda Shipment Arrived 13-Jul-2018 09:46
                        Banjara Hills
                        Serv.Centre Shipment Further Connected 12-Jul-2018 22:50
                        Banjara Hills
                        Serv.Centre Shipment Arrived 12-Jul-2018 21:58
                        * - 24 Hr Format

                        given wrong information premises closed all are at home did not went to out said of the home from last week, how can give wrong information on delivary tutus. give the prof for that
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Jul 18, 2018
                        Updated by Chandu Pooboni
                        kindly take action on delivery boy how are given wrong massage,
                        Hi,

                        My courier no. [protected]

                        My address has been changed to

                        B104, Skyline Ambrosia Apartment
                        Kerekodi Main road
                        Hoskerahalli
                        Bangalore - 560085

                        Kindly send the courier to this address as soon as possible.

                        Thank you

                        Princy Monteiro
                        [protected]
                        My Cousin Sister were at home, but he did not try to talk me over phone to deliver the parcel,

                        I was at office.

                        Saurav Kumar
                        [protected]
                        Jab order kiya tha tab likha tha 100%corton likha.jab mila sab tericort ka tha, jo order kiya ar jo mila match nahi kiya.mera money return karo
                        My order id [protected]
                        Name Jaki Ahmad
                        Jakiahmad's reply, Jul 9, 2018
                        Wrong product
                        Where is my shipment? Still not recieved and didn't get any call also. Please advise asap I want to recieve it today.
                        Below is the details

                        Delivery of your Kotak Bank shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
                        My debit card not deliver
                        Call me on tym but after some time he will not come and my phon is not pick 30 40 time no. Is [protected]
                        Bhosdi ko sale smz nhi aata itna zrori tha bola b tha maine k aj boht zrori hai
                        Varinder1550's reply, Jul 13, 2018
                        Tmiz he nhi hai kya
                        I have ordered a Chanderi Cotton Silk Gown In Blue Colour but the company send a different item( shawl). So I want to return this product.
                        Pramila Das's reply, Jul 19, 2018
                        I ordered the following item. Please see the attachment.
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                          R
                          Ramnath Nair
                          from Kunnamangalam, Kerala
                          Jul 18, 2018
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                          Address: 680542

                          Sir,
                          i would like to register a complaint against Blu Dart express courier. one of my ordered product is lying in their kunnamkulam office since lat 6 days. after getting call from their office on last friday dt 13/ 07/2018 after office hours your team failed to deliver my product even today 18/7/18. i had ordered a product online and received a call from the company and their kunnamkulam office about the arrival of the product. since their office called me after office time (delivery is scheduled to be between office hours, it is clearly mentioned) they couldnt deliver friday, nor monday, tuesday and even today. I kept calling their executive who contacted me, every day twice and its yesterday that he told me that he is not from bluedart but from some other courier. I.e. bluedart express office at kunnamkulam sublet the responsibility to some irresponsible guys just to save 5 kilometre distance of petrol. This is a cheating from the part of Blu Dart company. The said Kunnamkulam office of Blu Dart is just 5 kilometre away from my bank at Pazhanji.
                          my product delivering company has clearly informed me that they are sending my parcel through bluedart and charged me for that.
                          request you to kindly take some action against the company. The product i ordered was supposed to be for one occasion was today. Now the product is of no use to me.
                          if possible take some action against the company.
                          Thanks
                          Blue Dart Express customer support has been notified about the posted complaint.
                          AWB:- [protected]

                          REQUEST TO US PLEASE ARRANGE DELIVERY ON NEW ADDRESS:- Plot No. 102, Asin advertisers Marol Cooperative Industrial Estate Rd, Sag Baug, Marol, Nr Ravi vihar hotel Andheri E, Mum-59

                          THANKS & REGARDS,
                          SHARAN GAIKWAD.
                          [protected]
                          It doesn't on. I got it just now. I've already set a new battery on it. But still now it doesn't on. No signal of light shown.
                          Somany Sen's reply, Jul 10, 2018
                          Flawless hair remover does not on. I got it just now over online shopping by blue dart. It's worth RS. 1199.
                          Order my mistake so this item is return me ne ye item nhi mangvayi thi ye company mistake hai online kuch or pic and videos hai or open karne par Aalg item mili he
                          Me es item se santust nhi hu
                          Plz
                          Ye item ritrun this item
                          Plz ritrun item
                          Plz ritrun item
                          Plz
                          Dear sir,
                          actually the consignment has not delivered & also contacted to me from blue dart.the customer care no & local blue dart person has not responding. kindly help to get my consignment .

                          regards,
                          Dolagobinda
                          [protected]/[protected]
                          They didn’t even tried to contact me not even single call an in Amazon it is showing they tried to contact u they called me once in morning and sai service is not available then they updated like that when service is not available y the hell they do all this
                          No Intimation on my Courier Courier did not recd as on day. I will check my bank after track the I'd.
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                            K
                            Krishnakumar Nandakumarkurup
                            from Ernakulam, Kerala
                            Jul 18, 2018
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                            Address: Ernakulam, Kerala, 683104

                            I have a shipment [protected] from HDFC bank and I have a got a status from the bank that the shipment is returned with the reason that " the phone is not picking". As I am unable to pick mob on work and we don't have a system of knowing the particular call is from Blue Dart or not. Better you should text a message that you have courier plse cont.
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                              F
                              frendz99
                              Jul 18, 2018
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                              Address: Ernakulam, Kerala, 682506

                              I HAVE ORDERED MI TV DELIVERY WAS SUPPOSE TO BE BY 14TH OF JULY 2018. STILL I AM AWAITING CALL FROM COURIER SERVICE. DAILY I AM CALLING THEM BUT NO RESPONSE FROM THEIR END
                              AWB No. [protected]

                              TRACKING DETAILS AS FOLLOWS:-

                              Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 13-Jul-2018 17:35
                              Cochin Apx/Sfc Pud Centre Delivery Scheduled For Next Working Day 12-Jul-2018 16:03
                              Cochin Apx/Sfc Pud Centre Shipment Arrived 12-Jul-2018 15:32
                              Cochin Transit Hubb Shipment Further Connected 12-Jul-2018 15:11
                              Cochin Transit Hubb Shipment Arrived 12-Jul-2018 11:07
                              Cochin Transit Hubb Paper Work Inscan 12-Jul-2018 10:46
                              Bangalore Transit Hu Shipment Further Connected 11-Jul-2018 10:46
                              Bangalore Transit Hu Shipment Arrived 11-Jul-2018 04:28
                              Bangalore Transit Hu Paper Work Inscan 11-Jul-2018 03:09
                              Bangalore Transit Hu Network Delay, Will Impact Delivery 11-Jul-2018 01:30
                              Len Shipment Further Connected 10-Jul-2018 23:58
                              Len Shipment Arrived 10-Jul-2018 23:49
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Worst service in Blue Dart Courier I never accept like it career
                              Blue dart delivery service are very poor and too late also.
                              We consider all our partner companies not work with blue dart.
                              Bluedart is most worst courier service i ever experienced
                              it is happening third time that important bank document is not delivered to me
                              2 times at office address and third at residence addr. Inspite of being at home u ppl have marked as premises closed. I am definetly going to sue you guys just wait n watch
                              [protected]toll free) I just called in this number 3 times today regarding my shipment no body did not receved my phone 3 times i was on the line 10-15 minutes . It was saying in IVR customer care executive is busy will answer shortly ..but no one did not rcved my phone ...i had 70 rs in my phone it got deducted but no one did not answr
                              Courier boy (Omalur-tharamangalam ) worst response and worst delivery, one day am wait for get one parcel 1500 rupees for my one day Salary is totally waste of time the courier boy now The time 3:40 but cannot get the parcel
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                                S
                                smhussain.azad
                                from Padampur, Odisha
                                Jul 18, 2018
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                                Address: Sundargarh, Odisha, 769094

                                It's really bad service by your Civil township, Rourkela-769004 Branch they are not delivering the couriers and showing unsatisfactory answers also they don't even call customer for policy delivery or self collection.
                                It's many intense their as a HDFC Life Employee I am complaining also the branch staff are not so comparative giving unsatisfactory answer.
                                Plz redespatch customer courier bill No- [protected] and give him delivery.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Third Grade staff Hired for Pick up services, pick up boys comes with great attitude in the company.
                                if the package is late and asked to wait, then for that day it is not possible . Other wise people sitting & watching movies in the company or busy with their mobiles waiting till 8pm also.
                                Hi, kindly inform to the customer if he/she has any unresolved issue with respect to his / her policy. Kindly write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
                                Blue dart agent didn't deliver my important documents in my office, I called him a couple of time n he said he will be back in 1/2 hr. Their service is worst n agents are mannerless and careless
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                                  A
                                  Abhishek Fating
                                  from Pune, Maharashtra
                                  Jul 18, 2018
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                                  Address: Pune, Maharashtra, 411057

                                  Blue Dart is faking that the consignee is not available where in we are waiting for this consignment since it has got important exam books for my daughter. I called their one common helpline number luckily and the lady note down my delivery address once again and promised will get it delivered again today but when I checked the status it is undelivered once again.we haven't received any phone calls either though some one was at home. I tried calling them again next day but their one helpline has got congestion through out which is very frustrating. I going to write to the books company as well who chose Blue Dart as their delivery partner and charge from us the delivery charges for such pathetic service.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    D
                                    Drx Aditya Mishra
                                    from Mumbai, Maharashtra
                                    Jul 17, 2018
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                                    Address: Mumbai City, Maharashtra, 400706
                                    Website: customerserviceblue.com

                                    Dear Team

                                    Kindly close your blue dart service because you dont have any track for delver process so how to operate this service, Last two days i had following my order for how many days it will take my product delver to me . daily basis your customer care executive is said ill be delver tomorrow today is miss out your address many times i has been ask to him but no bodes are taking serous, executive dont have manner how to talk with customers

                                    this is tracker id number
                                    Service: Bluedart
                                    Tracking number [protected]

                                    Warms regards .
                                    Aditya mishra
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      N
                                      Naresh Sethy
                                      from Mumbai, Maharashtra
                                      Jul 17, 2018
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                                      Address: Kolkata, West Bengal, 700071

                                      Dear Concern,

                                      Captioned Consigment no. send on date-05.07.2018 to below address:-
                                      Usha Parivallal
                                      Senior Associate - Claims
                                      SBI Life Insurance Co. Ltd.
                                      8th Level, Seawoods Grand Central, Tower 2, D wing,
                                      Sector 40, Plot No.R-1, Seawoods, Nerul Node,
                                      Navi Mumbai- 400706.
                                      Contact:[protected]

                                      But on the delivery status is reflecting as delivered name- Omprakash, location-Mahape, Navi Mumbai.

                                      Please note that document pertaining to high value as official.
                                      Request for look into the matter on very priority basis and sought out the case at earliest.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        S
                                        syed salmanuddin
                                        from Hyderabad, Telangana
                                        Jul 17, 2018
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                                        Address: Hyderabad, Telangana, 500036

                                        I never refused he himself refused to handover at my door step he called me and asked for address i explained him then again he called me and said come down As i work in night shift i was sleeping requested to come at door step he refused to come up at my door and abused me with foul language. I will file a case against blue dart for defamation...Awb [protected] states i refused but he refused and abused me i will escalte to media
                                        Blue Dart Express customer support has been notified about the posted complaint.
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