Blue Dart Express Complaints & Reviews

Waybill no : [protected] reference no : [protected]y09081
Pickup date 28 june 2018
From new delhi
To gurgaon
Status need department name/extention number
Expected date of delivery 29 june 2018

Status and scans
Location details date time *
Waybill no : [protected]
Gurgaon undelivered shipment held at location 30-jun-2018 11:00
Gurgaon need department name/extention number 29-jun-2018 16:35
Gurgaon shipment out for delivery 29-jun-2018 13:00
Gurgaon shipment arrived 29-jun-2018 08:00
Gurgaon shipment arrived 29-jun-2018 07:59

The above shipment which should have been delivered in one day is taking more than 4 days within ncr. This is simply because the delivery executive nor his seniors could not distinguish between a home address and a corporate address. Got to know after speaking to one ms ishta at customer care. When the address is complete in all aspects, a professional company like blue dart is engaging people who cannot read or understand the address details. The consignment is lying idle waiting for some miracle to happen. The customer care executive is least bothered about the importance of time
And wastage / suffering we undergo as it simply says it cannot be delivered today. Highly insensitive approach by blue dart.

Shame on such services from a premier agency.
I can share more details if the senior executives are inclined to address the issue.
Avinash pathak
[protected]@gmail.com

Sir
Mera ek icici bank ka courier blue dart jodhpur basni office me hai or waha se mujhe wo courier nhi diya ja raha mene baat ki fon pe to mana kar diya or ache se baat bhi nhi ki ja rahi so plz mujhe mera courier di jiye unse baat karke... Meri treking id hai [protected] plz aap ye chek kar ke mujhe mera courier dilwaiye. Kafi baar ton karne ke baad bhi office me fon nhi uthaya ja raha

Blue dart has worst courier delivery services in this world. I supposed to receive loan welcome letter 5 days back though courier which i haven't received yet. My awb number is [protected]. I have called blue dart helpline number more than 50 times but not reachable. They not bother to call at my number [protected]. Courier is getting return from my address as consignee not available at mentioned address

My way bill no. [protected] are not delivered by bluedart no one call me no one come to my address for delivery of my shipment even your customer care making me fool from 2 days for delivery and shipment status shows consignee not available since 2 days no delivery man come to my home for delivery plz deliver my shipment as early as possible

Regards
ALOK KUMAR GAUTAM
MOB. [protected]

Pan card delivery krne vala mujhe bina pan card diye chla gya uska kaam hai mere ghr ke address par akr delivery krnahor mene usko kmse km 20 baar phone kiya vo mera phone pick nahi kr rha tha bilkul bekar service hai apki i hate this mai kisi kaam se bahr tha uske liye mai jldi jldi apne ghar ki side aya pr vo insaan na mera phona utha rha tha na hi mere se mila

Hi
This is to inform you that my courier package do not receive on time and my references number is [protected].

Whenever someone parcel me and i got very disappointed with blue dart
I receive parcel lately and same cases
Happen today
I got a message that my above reference number parcel was showing to receive today, still i do not get any call or message.
I am very disappointed with your poor service and delivery, i have 2 days holiday and my company is closed.
If you can courier it my resident address that will be helpful.
Please do some action and i have an answer
Thanks
Rajen pandey
[protected]

My shipment no. Is [protected]. I was supposed to receive some important document from kotak bank on 06/28/2018 but there was a delay in delivery. But that's okay. What really triggered me was that when that delivery guy called me to receive the document i found out that he was at the main office address (Which was obviously the fault of kotak).
But then i sincerely requested the person to come to the other office which was 2min. Away from the main office. But he declined and said he won't deliver that product since i am not at the reported address.
Now i am sure that they are told to provide the product where it is mentioned but still 2 min away distance was not going to take their life.
Try to improve your service and read the feedbacks. Keep your track on your delivery agents by introducing rating feedback. I was really waiting for those documents.

I took a leave from my office because i get a message from blue dart saying that my package is out for delivery today. I was waiting the whole day literally outside my house in the balcony waiting for this important package to arrive but at 12:12 pm they conveniently updated their tracking staus as delivery attempted - premised closed. I am really upset about this because the package contained important stuff which was to be used today itself.
Reference no - [protected]
Waybill no - [protected]

What is this non sense with too much of late in delivery ha when shipping through ecom express it is delivers in non working days also within 3-4 maximum but why you are taking 7-9 days that days also working days too much bad response from bluedart in my location

So please done fast arrival and better assistant and the merchant says maximum 4-6 days to delivery but your couriour is not delivery the products received to out for delivery and

523357 giddalur location bluedart office is always closing not opening and no flexi or board and no responsibility very very bad too much nonsense so much of time wasting

Name : arul ilakkiyan
Order no :
Mobile no: [protected]

Today a 43 inch mi tv has been delivered to my home @ 4.30pm, the behaviour of the blue dart courier guys are very horrible, which is unacceptable. I need a necessary action against those rude guys.

While ordering the tv there was not space to indicate the floor details then how can the courier guys expect the same from us, whether it may be ground or first floor, his duty is to deliver the product, then how can he refuse the same. Since my mom only was there in the home, she requested them to deliver it to my home @ first floor. Most horribly, while entering the home both of the guys came and knowingly stomped the product forcefully on the floor with unnecessary words & said thermocole is protected, nothing will happen. How can they say it.??? Till now i didn't opened the product, i will plan the installation by next day will see the condition of the tv while your demo person visits my home. Let see. If it will be damaged condition, you guys will face the extreme consequences for the unfortunates things happened to my mom. Let's see...

The mobile no of the rude blue dart courier guys is[protected].

Thank you..

Dear sir/mam
My courier why are not found form SBI bank credit card. your Employee said our service not available in your area. but why you not information to me. and return the my courier from SBI
bank
your service are very very bad
please tell me the valid reason by mail. if you are not tell me the reason then i am going to customer court. because SBI bank generate the bill and i am not the able payment the bill.


Regards, Jagdish prasad Choudhary
[protected]

Hi today my delivery is there. But executive went there areas but he didn't called to me. I called to him couple of times he didn't pick the calls.

Again i called to him after some time. Then he picked and he told to me all fraud information like, he didn't called to me but he say's to me... I called to you like this way...
Again now he suggest to me, if you want you can come and collect your courier from our office in gandhi nagar, kurnool, ap.

These type of behavior we can't accept as a costumer.

Dear sir
i would like to bring your attention about my shipment misplaced through BLUE DART EXPRESS.
I've sent 4 bags from nerul navi mumbai to delhi through their service (crown packers and mover. A local service branch of theirs in navi mumbai) on 11/06/2018 with waybill no. [protected] .
I was assured that consignment will be delivered within a weeks time but now it has been 15days and I've not Received the consignment so far.
I'm trying to contact bluedart customer service daily but the number is not rechable. I'm not getting any positive response from anyplace. I tried contracting local courier service (CROWN PACKERS AND MOVERS) of theirs through whom i've sent my consignment but the response which i got was really rude and pathetic. They have no clue when they can get it delivered and where my shipment is. According to them they can only get deliver three bags and about one bag they dont where it is. They're not cooperative at all and after calling them daily they are now telling me to do whatever i can do against them.
CROWN PACKERS AND MOVERS NUMBER - [protected]

will you please look into my matter and locate my goods and provide information what time i will receive my goods.

thanks
shilpa chhabra
contact no.-[protected]
email id;- [protected]@gmail.com

CONSIGNMENT NUMBER- [protected]

Sir/madam,
This is an urgent reqest to you to cancel my order placed by me.
The ref. No is - 800972
Waybill no is - [protected]
This is a nikon d3200 camera with lens and all. The buyer told me to provide the shipment fast, i belived and send the item from jadavpur yesterday. But now am not getting the payment and found the person is fraud. Am going to lodge a complain in kolkata police. But before that please cancel the shipment.

[protected]
Kotak cheque book is supposed to get delivered today. Your delivery person had called me today at around 3.40pm about how to come to my house. He then called back that house is locked.in fact it was not locked, my wife was very much at home. She opened the door, there was noone there. She waited to next 20 minutes. And your person's phone number is not reachable since then.in evening i got a sms that it is delivered to some vinod. No one in our family is named vinod. Please find out whereabouts of the shipment.
Your delivery person's number - [protected]

Dear team,

Please take my awb number - [protected], kotak bank have dispatched my credit card on 26 jun and i got a message from blue dart it will delivered by 27 jun, but again in the evening i got one more message that card is delivered at 1826hrs received by latha, there is nobody is called latha in our house. Now i am really worried were is credit card is delivered.

So please give us details of the person who as delivered this document

Regards
Vinod anand

My package came from Gurgaon 27 June 2018 but without any call or information it did return and submit that we did not found any kind of landmark .
Every service provider except BlueDart delivered and found my address
It's three to four times by BlueDart my package returned and give reason we helpless to find that address this is shameless
Please stopped my package immediately in Varanasi and deliver to my address ASAP
Thanks

Shakti Charan
Pandeypur Varanasi
Waybill no. - [protected]
Reference no. - WEL[protected]

Mobile no. - [protected]
[protected]
[protected], 2581208

Dear sir,

I am complaning about the credit card delivery, i had not getting any call my on my number regarding dispatch, when i track my courier and called to bahadurgarh office they are saying me your courier was returnd to delivery point and no one is there in home after that i was going to the counter of blue dart but thy are behaving very rudly, in that time i have my mobile with me wich number mentioned in courier and also showing them the pan card but they are not providing my credit card,
Show i will file a complaint in cunsumer foram regading this if my issue not solved till tommorw morning, if my credit card missplaced and miss used who is the responsible,
Your bahadurgarh blue dart executives are behaving very badly

Courier waybill detial-[protected]
Regards
Manoj mohanty

This is to inform you that i had applied for credit card and it has approved and sent through blue dart courier on 23rd of june and still i didn't received that consignment and the status is showing on web that consignee not available and how it is possible that shipment got out for delivery on 10:46 and status uploaded that consignee not available on 11:50, and even i didn't received any call regarding delivery, this is 2nd time happening with me before this few weeks ago my credit card from hdfc bank has came and i faced that same problem, when i called in morning to mr sandeep [protected] (Transport nagar) lucknow 226012 he told me that you will receive it by noon but still i didn't received that and the status is still showing that undelivered shipment held at location.

Dear sir,

Waybill no.- [protected]

Because of address pincode mismatch
The parcell is not dispatched to my given address
Kindly change my address pincode so that i will received it.

Address-
H. No: 3-27/1/e
First flour,
Vijayapuri colony,
Nr sri balaji nursing home uppal beside st johns high school, hyderabad - 500039

Kindly resolve the problem as soon as possible.

Thanking you