Blue Dart Express Complaints & Reviews

The most pathetic courier company i have come across, my parcel was suppose to be delivered by 23rd but till now it has not been delivered and when i’m checking the website it’s showing consignees address is incorrect which is a total #, whenever i call blue dart on [protected] they don’t answer and all i get is all representative are busy, i am tired chasing them, i have been doing online shopping for many years and no one has ever told me that my address is incorrect, they don’t even provide details of the courier guy so that customers can call and chase their orders, kindly look into this matter as i have lost all hopes and i’m going to launch an official complaint against blue dart in the consumer forum.

My icici credit card is coming from the blue dart. My shipment has arrived 3 days before in town. But not delivered to me yet. Blue dart tracking details show that address unlocated. Now my question is why their delivery person has not contacted me if he is not getting my address. I had to call their customer care service but never connected to any executive. Finally, i visited there office said that please give my shipment that it does not come to our policy to give your card here. I am frustrated with blue dart service and support system. My humble request to blue dart please give your delivery persons number to your customer. It will help the customer to get their product. My ref: [protected]

I sent a parcel thru air cargo option of blue dart on 18th of june which was suppose to be delivered the next day as per the commitment of the blue dart executive. The shipment is still not delivered and it has been 5 days. The details are as follows:
Waybill no : [protected]
Pickup date 18 june 2018
From gurgaon
To bangalore
Status shipment in transit
When their begaluru office was contacted they said wrong pin code was mentioned it was immediately corrected. The shipment is showing in transit since last 2 days. The parcel had samples which were suppose to be given to my client. Because of this delay i lost my client and business.

Dear sir/ madam
I am not satisfied with your service as well as your local office staff was not supporting to costumers problems. I am aware you i was regularly going to udaipur office from last 3 days but they assure for next day delivery by still i am not received my dr. Card. I am very disappointed with your services because i am not able to withdrawal cas from my bank a t m please do needfull.

Dear sir,

I have send very important documents to my client on 20th june 2018 but still on 23nd june 2018 6:36 pm, mr kaustubh arvind mhatre is not received his couriour.
I have all ready talk two times on toll free number and two times on your pune office but i have not received any solutions from your side.
I have send many couriour from your company but this time i am not satisfied with your service because this couriour is very important for my side and i have choose blue dart but it really reduculse this time all persons are give different answer

Vira dalwadi
(M) [protected]

Good afternoon,
I would like to make a complaint against the delivery man who arrived to drop the parcel waybill no. [protected]
Contact number of delivery man [protected]

I'm very unhappy the way of his attitude. Firstly he called me and asked to come down at the building to collect the parcel, i was waited for about 10mine but he didn't turned up then he asked me to come at the corner of the road which is far from my house so i refused to come there. After all this he was agreed to come by himself, when he come to the door he argued for the id proof which is completely unacceptable i have no problem to show him the id but please explain why he needs to see that even i asked to him then he startup with the excuses. We have received so many deliveries but never happened like this, could you please explain me the reason for all this hassle carried out.
Will look forward to hearing from you.
Thanks

I am trying to receive my shipment which as per blue dart has not been delivered as the recipient has moved to a different address (Which is incorrect). I am trying to reach customer service and have been unable to do so. My awb is [protected]. Please reach out to me on +91-[protected] as i am simply not able to speak to any person from bluedart to get my package delivered to me. Customer service simply is not reachable on [protected]. Just what kind of customer service does not receive calls from customers. Please resolve this and contact me as i have tried over 20 times to reach customer service with no avail

My shipment AWB number [protected](Pan Card : Mukesh) is delivered for any person Gaurav is on 10:50 on 6 June 2018.but Abhi tak mere paas nahi aaya hai mera pan card.please resolve this problem immediately. And give me number of recipient Gaurav. my email : [protected]@gmail.com.
Thanks

The status of my shipment is showing as delivered but it has not been delivered to the address. While talking with your customer executive, they are also giving the same response. The person to whom i have ordered the package didn't get any phone calls during the delivery time. I would like to know who has delivered the package and to whom. Please help.
Tracking id [protected]

This is 3rd time blue dart courior team not delivery my courior in my address every time they should mention address not complete but when i pick up courior from blue dart office address proper mention in courior very bad i lost my job becuase of blue dart team they not delivery my document. Plz take a action i am from ludhiana punjab and blue dart office is industrial area there staff is very rude behavior

The boy delivered it in the odd time around 14:00. Banging the door very harshly and demanding for identity proofs. When my child said i dont have a driving license he said you go to school and might be having a aadhar card. I said i have the xerox. The kind of his behavior was very rude and he just left the door without saying sorry? So harsh behaviour. Is he or me providing the service

My courier was coming from jaipur, on 12th june it was sent and still now it has not been delivered to me
The person sending me the courier has misplaced tracking id and we are now tensed where our shipment is.
I have tried so many times to call customer care, not even once they picked up call.
I am frustrated of waiting now and really discourage your service. I want to know where is my shipment.

Delivery not done on time, person doing delivery is not carrying phone with him neither he is trying to call the consignee, just says that he attempted a delivery. Very bad experience with blue dart, hopefully next time onwards my company will not take any services from your company, in near future.

Hi, i have a ABN i.e. [protected] which is received on 21st June'18 as no one at my home so, the courier man contact me tge same for delivery of my parcel and i said the sam that my door was locked and give me that parcel to my office. But the courier man had taken that parcel to itself. I visited the gurgaon sukhrali office to collect the same but they said that they hadn't received parcel yet and they will delivered the same to tge next day. Till now i hadn't received my parcel yet. And also there is non-coperative staff in this branch. Also the behavior of courier man is not good. Hoping for positive response.

My card from paytm was not delivered just because the name on the address was different and name on the card was different... Address matched still they refused to deliver..# service.. He should have checked that the names belong to the same address and should deliver the card but he refused even his head was arrogant.. Talked in bad manners and rejected my request

I got this sms -"Shipment from Axis Bank vide Blue Dart Airway Bill [protected] has been delivered and received by NEELAM" on friday 22nd June 6 PM.
This shipment has gone to wrong person. This card was delivered without calling me or asking whether address is correct or not. How unprofessional and unsafe is this. PLEASE SEND THIS TO MY ADDRESS.

I am umesh narayan yadav, my consignee no is [protected].
This consignee is from sbi, your courier boy has delivered the letter on gate without informing me ; this letter was received my guard on 15th june & he has not inform me, due to this miscommunication;other company has deducted rs. 820/- from my account so who will pay this penalty.
Why your courier guys not call if i am not available please do not leave the packet or until unless i will not inform them.

Thanking you.
Umesh narayan yadav

I was supposed to receive my kotak bank debit card parcel in starting days of june 2018 at address specified in locality of madhapur, hyderabad. My parcel was set out for delivery. I got a message about order can't be delivered landmark needed. I mailed again full address. An employee called me also and got my updated address. But since after many days passed i did't got my order. Please pay attentation. I will be really very very grateful.
Waybill no - [protected]
Mobile - [protected]

I called on every blue dart customer care number and no one is receiving my calls.

I was supposed to get my courier from nyka today. Your distributor called me and asked for the adress. I told him that it's just a street away. He asked me to send someone to him saying itna mai puch puch k aaya hu baaki aap bheje. When i said there is no one in the home you should come to deliver it to door, he said ap mje apna naukar samjhi h kya. Ni lena h to mat louie parcel hum ja rhe h. And then he cut the phone. I called him again he said he left the place. I said i will file a complaint against you he said kar dijiega dekhna meri company kya karti h. Very disappointed by blue dart. I have also recorded his call. I f you want i ll send it too. And if necessary actions would not be taken i will seek help of social media too. His no. Is [protected]

I am expecting a consignment from Bangalore with awb no. [protected]. But they are unable to deliver the package. I called customer care and provided all details about address and my personal phone no. but after then also they are not delivering the article and updating the status that delivery atte.pted premises closed or consignee adress unlocated and the delivery person is not at all calling me for clarification. I again called customer care but he told that the delivery boy called you but you have not lifted the call. But in reality they never called at last 3 days back I got a phone call asking the address I told about the address to delivery boy also and requested him to call me if he faced any difficulty, he replied I know the address don't worry but still at the end of the day he updated the same status. I am getting irritated with their attitude. I have never experienced such kind of worst service in my life. Kindly help me.