Blue Dart Express Complaints & Reviews

It is to inform that Blue dart parcel No. [protected] was dispatched from NSDL to handed over to customer but after lapse of more than one months my above parcel not yet received to me. I have many time contacted to your customer care phone no. [protected] but only one or two times my phone picked by your representative and after querying the same matter he did not satisfied response given to me. He stated me that your parcel delivered on 27 May 2018 but parcel did not received by me. I asked name of receipt-ant of parcel but they did not any reply given to me. pse solve my problems otherwise i will filled a complaint in consumer court against your company.

Awb [protected] i got a call from delivery boy that i have recived the bank debit card and asked me for the address i have explained him the complete address. As the buliding address is same and asked him to come on 2nd floor as i work in night shift i was sleeping he refused to come on 2nd floor and abused me by using bad words. Im going to file a case against blue dart in consumer courts

I have bought 2 LED TV from MI store..
My tracking Nos. are
# [protected]
# [protected]
The above orders are 'Cash on delivery'.
I want to pay using my Credit card, and there is no provision of digital payment at BlueDart office here in my Akola city of Maharashtra...
I neither have cash in hand nor balance in the bank... The only option left is to pay through Credit Card..
Our PM is making every efforts to make India Digital, and these people are not taking him seriously...
Dont know whay BlueDart has given its Franchise to this man, who dont have the basic provision of payments...
So, sir please do something...

I had some very important original documents from lucknow to kolkata on saturday ie 14/07/2018
It has not yet been delivered to the consignee. The consignee has been trying to collect it at r n mukherjee road center to no avail.
They refused to share any information regarding the pachage or its whereabouts. They even refused to give the consignee any contact numbers. If he had the contact number he could have simply have called to get an update on the package instead of having to go there everytime. This is totally unexpected and unacceptable behaviour. The delay has resulted in my container being liable to demarages which are substantial and charged on a daily basis.

On 16/07/2018 I was Informed by a SMS That My Package will be Arriving ... And Coincidentally I Was in the House All Day As i Was on Leave to Work... But To My Suprise At 8.00 PM When i Triedc to Track my Package it Says Consinee is Not Available... bUt i Was There in Home All Day... When i Tried to Contact the Blue Dart, the Phone Lines were Not Working...

Dear Team,

We are requesting to you that Blue dart staff was miss behaviour and not getting proper information for pickup My Courier.
not pickup landline phone Valsad Location ([protected]).
Below are the description of the incident,
-- On "14th July-2018"06:45 PM, When i have pickuping my courier from your location office. They has said to me that I will call you on monday for pickup courier from the office due to some security reason,
-- You can send family person to collect the courier,
-- Otherwise i will be sending back to HDFC Bank.
-- 16th July 2018 from 9:00AM to 4:00 PM, I have waiting for call from your location office.
-- 16th July 2018 4:00PM not getting any call from Blue dart so i have call to my father they are going to receiving the courier,
-- but he told him that tomorrow they will sending the courier @ near by location.

Please advise on above..

Order no 8921831 & eway bill no [protected] has not been received to my specified address. order status is showing address unlocatable/land mark needed. my land mark is near new oxford public school i had ordered online from droom.in. On 16/07/2018 at 13.50pm it is showing methis status, but i was in my home but to i had not been contacted by the blue dart person for delivering my order. .Plz ask to contact to [protected] OR [protected] answering my query.

Dear Sir/Madam,
I have purchased one product in online shopping and that product is reached on yesterday 9:45 AM(16/07/2018) at calicut blue dart office and i got that updates through tracking, But till this time i dint get that product in my hand.I called two times on yesterday for check status, first time they told you will get that product today but i dint get upto evening 4PM then i called again that time they told our delivery boy is not yet reached in there if he come you will get today otherwise tomorrow.
Note :Today morning i checked the status, in there the delivery person is updated the consignee location is unlocatable.Actually the land mark is near to the main town and one of the famous hospital i dont know why the people doing service like this even he dint make a call to check the landmark.I am totaaly disapointer the blue dart service.Please take an action to the calicut office and do the instruction to how to do the service properly.

Items was Not Delivered on Expected date. My AWB is [protected]. Every other Courier Deliver But Your Service Did not. No Delivery Guy Even Call Up and Later Updated Saying " Prohibited Area-Entry Restricted For Delivery" which Was Finally Updated to "Shipment Redirected On Same Awb". I need a Specific Reason Why this is Happening. When I tried to Contact Costumer Helpline they Did not even pick the call. Please look Up to this Issue. I have seen so many similar issue. please look up to it.

Order no 8976301 has not been received to my specified address. order status is showing me delivered, how is it possible. i had ordered online from droom.in. on 16/07/2018 at 7.53pm it is showing me delivered, but i was in my home but to i had not been contacted by the blue dart person for delivering my order. if this ordeer is given to other than it will be a wrong message from the blue dart company. your company will be spolling your reputation. hence i request you to please solve this issue immediately.Plz ask to contact to [protected] OR [protected] for answering my query.

This message is regarding the deep pain and inconvenience i suffered due to one of Bluedart's employee's incompetene.This particular employee Mr.Ritesh Mishra, Senior TSR of Allahabad, UP Bluedart was extremely rude and discourteous when i went to request him to deliver my courier.He was talking with extreme contempt and arrogance and was atrociously unresponsive and unhelpful. He clearly denied to provide any assistance.His behaviour was as such as if he owned the whole Bluedart and customers were his rightly-owned slaves and was extremely disrespectful.

The expected delivery date of my courier was 16 July.However still they didn't dispatch it for delivery so I personally went to their office to receive the courier .He denied that .I asked him to get it delivered at my place, he denied that. For a world class company( I doubt their standards after this incident), such employees are a blot on the hard earned image.I am extremely disappointed and horrified with their service and this particular employee's behaviour has made me realise to end any future associations with Bluedart, if no action is taken against him.

Update : While tracking my courier on your website, it shows Out for delivery and then consignee not available Which is nothing but a blatant lie.They denied to provide any delivery.Such a scam, Such a loss for once used to be a great company :(
Sad to see DHL Is associated with them.

Request to all people : Go for other Companies which are any-day better than this phoney arrogance filled company with extremely poor service.

As i have order mobile phone and today i have received after the mobile after receiving the phone i opened the packet and after opening i switched on the mobile but the mobile is not at all working it's not getting on i have paid 12000 for this mobile and it's not working and all the accessories are also not working everything is fake nothing is working ... I want to return it and i want my money to be refunded please approve my complaint and return my money because the Brand new mobile is not working after paying 12000rs i got cheated please help me please...

THE BELOW MESSAGE IS FOR THE BLUE DART EXPRESS

It has been second time that my product is not delivered. Every time i am sent this message :

16/07/2018
Your order from British Council with Blue Dart Awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm Mon-Sat.
25/06/2018
Your order from British Council with Blue Dart Awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm Mon-Sat.

THIS IS A FRAUD COMMITTED BY YOUR COMPANY AS I NEVER RECEIVE ANY CALL FROM THE DELIVERY GUY INSTEAD I AM SENT THIS STUPID MESSAGE WHICH DOES NOT MAKE SENSE BECAUSE THE ADDRESS IS EASILY TRACEABLE AND I HAVE BEEN RECEIVING ITEMS I ORDER FROM OTHER COURIER AGENCIES.

INFACT LAST TIME I CONTACTED YOUR USELESS CUSTOMER SUPPORT TO ARRANGE A CALL BACK FROM THE DELIVERY GUY BUT ALL IN VAIN.

DUE TO YOUR INADEQUATE STAFF AND POOR FACILITY IF I DON'T GET DESIRED MARKS IN MY IELTS EXAM I WILL SURELY SUE YOU GUYS BECAUSE THE ITEM TO BE DELIVERED WAS THE STUDY MATERIAL FOR THE EXAM.

IT'S BETTER YOUR GET YOUR ACT TOGETHER AND WAIT FOR THE CONSEQUENCES WHICH YOU MIGHT HAVE TO FACE IN THE NEAR FUTURE.

I live in gomtinagar.. from 5 days I'm waiting of my delivery from blue cart but it has not arrived yet.. When I tracked the order by way bill no. it is showing undelivered shipment held at location..despite the fact that the area in which
I live is VIP.. and easily accessible.. So, I am filing this complaint against Blue Dart Express Company.. I want my courier to be delivered at my place as soon as possible..

I usually order from amazon.com and their preferred delivery partner is blue dart for international orders. I am facing pathetic customer service from this company . I have sent them numerous emails regarding the problem i am facing with their delivery boy. Their delivery boy refuses to deliver my orders to my delivery address and has misbehaved with me previously and spoke very rudely to me. Few of my parcels have been sent back in the past with the reason being sited that customer refused delivery whereas their delivery boy refused to deliver it to me. Inspite of notifying blue dart about the same no action so far has been taking. This is very frustrating. I did not expect this kind of service from them.

Sir, /Madam, My document no[protected](critical document) sent under critical express category was delivered to wrong person and at the wrong address. The delivery boy never gave a call before delivering the document nor did he inquire about the addressee. What is the importance of taking the mobile numbers then? Reputed courier like Blart Dart is never expected to deal with a critical express document so carelessly and haress the customer.

A package with AWB number: [protected], was supposed to be delivered to me on last Saturday (14th July). I had also received a message from bluedart stating the same. I also tracked the package in the map through bluedart's tracking page. But, then I received a phone call from +[protected]. The person on the phone said that they would not deliver the package on that day (i.e. 14th July) for some unknown reason. I insisted them for the delivery but, they stubbornly refused and said that it would be delivered to me on Monday early morning (i.e. today). Having no other option, I had to agree.

After that, I looked in the tracking details page. It was stated that "Consignee Not Available". How ridiculous is that!!

I called the same number twice for a clarification and it went on ringing.

The phone number is switched off from today morning and I am yet to receive my package.

Dear sir/mam,

as my Document No[protected], was booked to my address(PLOT NO 29, SECOND FLOOR, OPP VERTEX LAKEVIEW VILLAS BACK GATE, NIZAMPET,
HYDERABAD- 500090. But dont know to whom it is delivered. When i tracked it it is showing it is been delivered to some hanumanth. I have checked with the watchman at villas which is located opposite to my house but they were saying no person works with that name there. i havent received any call from your delivery person at least before handing the document to some other person or if he had any confusion would have given me the call right but no such thing has happened. Please it is very important document and have to receive by today at any cost. i kindly request you to please do an immediate needful. this is second time which has happened last time my document was simply laying at your bachupally office and when i have mailed i received call from your franchise person to collect the document then i have to go at near by land mark given by him and collected it. At the same time i have guided my address to him and said please give a call if any problem in finding the address. It is really very casual and low profile approach by the services like Brand Blue Dart. I need the document to be delivered by today please.

Sir/Madam,

With ref. to the waybill no. [protected], it is submitted that
Neither did i receive any call from your office nor from any delivery boy.

When a landmark is Police Station, what best land mark could be then that.

Moreover, being in practice as a Taxation Advocate, my name & address is
well known the the addressed town.

I doubt the honesty of your delivery boy and contribution in delaying the delivery of my post for the reasons best known to him.

Kindly look into the matter and arrange to deliver my post.

Thanks & Regards.
Simranjit SIngh Sethi Advocate
Mobile - [protected].

I ordered a mobile in MI store.The bluedart who's delivery consultant is not yet delivered the product. In the blue dart website tracking it shows the product will be delivered by july14th 2018 but todays date is 16th July 2018 and not yet delivered.
The blue dart details are
Your order from Xiaomi is dispatched through Blue Dart Awb# [protected] will be delivered by 14-JUL-18.