Blue Dart Express Complaints & Reviews

This is related to awb [protected] from icici bank to my address @ aiims hospital. Jodhpur.
Tracking of awb revealed that the package was expected to be delivered by 04/06/18. However when it wasn't delivered till evening, i even approached bluedart office myself @ w-3, crown plaza, opp aiims, transport nagar, basni iind phase, basni, jodhpur, rajasthan 342005; as it was a package from bank and could not be delivered to a proxy person on my behalf.

The person at the counter was rude and told that package will be delivered tomorrow. I complied.

Surprisingly, the tracking status at evening read that package could not be delivered as address was wrong/incomplete.
This is totally not expected from a reputed courier company to fall back on operation deadlines and make false excuses on paper to cover it up.
The aiims hospital is just in front of the courier office. No representative of bluedart called me up to arrange for delivery. The person at counter was rude.
I did not go out of station tomorrow entire afternoon/evening expecting package to be delivered, to no use.
I request you to kindly look into this matter for future rectifications.

Thank you.
Yours sincerely,

Dr. Galib mirza
Department of radiology
Aiims jodhpur - 342005

Blue dart courier, awb [protected]...
I have called thrice to customer care to deliver the courier only on saturday 10 am to 6 pm... Inspite of scheduling the time the courier is not yet delivered at the suggested day and timing...
Also calling customer care number is headache sine network is most of the time busy...
I think service needs to be improved a lot since after calling multiple times also courier is not getting delivered on time.

Blue dart is showing issues with my address but the it had delivered me in earlier a book of ielts now my result certificate had not been delivered... Please do something i want my courier as soon as possible... Because i have to submit my certificate to an immigration and i am already late please help send courier

Everything is worst provided by bluedart. I wasted my whole day in waiting of delivery. If you can't handle the management then why you running such company . Bluedart has worst delivery service compare to all...i waste my 6 in waiting of delivery. Why don't you give all details of delivery vehicle like mobile number etc. This is shameful think that you can not reach in 7 hours in metrocity area

Dear sir

Ref no. Blue dart slip no. [protected]

With ref to above number, i would like to put your attention that we have send once courier to hanumant gems, paurhi grahwal, rishikesh, haridwar, muni ki reti pin 249201. Is still due to deliver and its shippend on dated 21/5/2018 at 18:40pm. Sir what is the scence of sending courier when it doest reach on time??? Now if it reach any day to rishikesh its not worthy for me as my parcel is no use now its veryyy late and its now not worthwhile, sir i want my money back with my parcel.. Kindly check above matter and reply us asap

Dear bluedart courier,
This is from ryan overseas, we do the online business with paytm, they provide bluedart courier for pickup our pack, but lot of times we got breached, today we have the urgent orders on bludart but they didn't take our package, they told mail has n't received, so we can't able to dispatch our package on right time, what is the reason for that issue, we have totally scheduled 9 orders, but they took only 1 order. Please place the orders to customer on the right time, also i here mentioned the awb tracking number and order id for your reference, please clear the issue as soon as possible. Thanks

Note : awb # number: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected],
Orderid:[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].

Name of guy was sukhwinder singh.. See i am a old person senior citizen.. Can't go outside to took the parasol i told him pls come inside nd handover me that parasol but he denied he said it's too hot i can't come if i want your courier then come to outside.. It means i have to go for 1km from mine flat to societies gate.. See what is this.. Which type of people you given a job.. Bad service of blue dart. Very disappointed..

Sir/ ma’am
With reference to the above subject it is with great disappointment that i have to file this complaint that your delivery boy misbehaved and manhandled my office staff.
At around 3:30 pm today i. E. 4th june, 2018 your delivery boy came to our office for returning a document which was due to some reasons not delivered. It is human nature that i would certainly ask the reason for the non-delivery and my office staff did the same to which your delivery boy replied very rudely and started misbehaving stating, ”if you want to sign then sign or else i am leaving” and started abusing my office staff to which my office staff also responded to which your delivery boy starting manhandling my staff and threatened my staff. I contacted your office and it came to my notice that his name is ajay.
I have been dealing with blue dart for past 10 years and i have never seen such misbehavior ever. Today your staff is misbehaving; they might even start beating up people in future.
I would be certainly taking this issue to your higher authorities if i don’t receive any satisfactory reply from your side.

Not satisfy service by blue dart

At the same address my all courier deliver and blue dart says location not found worst service it is at the time of deliver if your agent call once to customer for know a address if not found.

Post service is better then blue dart add gov document received at the same address

Please check and resolve this query

I don't know why these people don't call the customer if they can't find the address.. My address is as simple as even a illiterate person can locate easily... How a postman find my address easily because they take there job seriously..
Status and scans
Location details date time *
Waybill no : [protected]
Sonepat consignee's address unlocatable/landmark needed 04-jun-2018 14:00
Sonepat shipment arrived 04-jun-2018 09:54
Sonepat shipment arrived 04-jun-2018 09:54
Rama road hub shipment further connected 04-jun-2018 05:13
Rama road hub shipment arrived at hub 03-jun-2018 09:34
Delhi hub shipment further connected 03-jun-2018 08:37
Delhi hub shipment arrived at hub 03-jun-2018 07:55
Mumbai hub shipment further connected 03-jun-2018 05:28
Mumbai hub shipment arrived 03-jun-2018 04:04
Seepz shipment further connected 03-jun-2018 01:18
Seepz shipment arrived 02-jun-2018 13:09

Hi

Hdfc bank credit card send to blue dart courier, the shipment is in now nelmangala center bangalore, but they have ask we didn't have a service in our location and i have going to self collect blue dart team telling we didn't give self-collect also i have giving my full id proofs (Id card, adhara card & pan card) they have reject to give shipment. How can i collect plz suggest
​ awb no-[protected]

Waybill no : [protected] reference no : s[protected] showing the status c'nee shifted from the given address. But i am staying at that location and he has not even contacted me when he reached the home i may be out that time we can't stay for whole day for collecting the package if you guys must contacted me before updating the status. Pleas check the tracking status from the blude dart website
Kukatpally c'nee shifted from the given address 02-jun-2018 17:38
Kukatpally shipment out for delivery 02-jun-2018 13:35

Please solve this issue.

I am wasim ahmed siddique my way bill no [protected] i have shipped this item on 26/05/2018 from mumbai to hyderabad the day it reached hyderbad hub aviation i have requsted for return the item to origin for some reason its been more than a week i havent receive it yet. I even called customer care continously for 4 days but all they say is that you will get the product tomorrow to origin. Yet i havent receive the product from hyderabad

Hi there,
This is aravind chota make and i have a delivery on this name with a waybill number [protected]. I suppose to get my delivery on 28th or 29th of may but unfortunately i haven't received it yet. Regarding the same i tried to contact your customer service number i. E[protected] to get it but these guys are just keep saying that i will get it by tomorrow or today everyday, everyday they're giving me the same answer but no result and i also tried on +[protected]Pimpri branch) the phone is ringing but no one is picking my call. This totally ridiculous, please let me know whether are you guys real doing your job seriously or just making the customer fool? Everyday i tracking my delivery status and they're updating it as consignee is not available but this is not the fact!!! No one has came to my address more called me on my number.

Hi,

I wanted to raise a complaint, my awb number is [protected]. I spoke to one o[censored]s executive on friday and she committed that when the delivery executive will reach my office for the courier delivery he will call me on my mobile number but the same did not happen. Again i spoke with one o[censored]s executive on saturday and she was not interested in helping me.

Kindly provide me the senior level escalation desk email id or the contact number were i raise my concern as i cannot see anywhere interested in helping me.

My previous awb number for the same parcel is as follows:
[protected].
[protected].

I need a proper response why there is a delay in delivery of the parcel.

Kindly raise a necessary complaint.

I order my product n in adress land mark also given bt bluedart msg me adress is wrong n land not given. Even he not call on mobile for comfrming adress dan i call to bluedart delevry boy he said i cheqvk ur parecel n i"ll call u bt after i call him bt he is not reciving my call, wat a bad service. Even he is not try to call for confirnming adresse dan hw cn he said dat adress is wrong land mark not gieven.
Dtdc is best couriier serivce.

I have ordered on paytm.. The delivery boy called up for delivery. As i'm on work he said he wl deliver the order by evening. So when i called him he is rejecting my call. He kept my mobile no in block list. I raised a complaint in paytm. After few days i got a call from blue dart with mobile no [protected]. Saying that she will refund the money. So i waited. And now i dnt get any refund n she is not lifting n cutting my call. Iam greatly disappointed with your service. I want my money back

Hi,
I have ordered a item by paytm aap. They send my order with help of your blue dart courier company. But still i do not received any order. I have informed bluedart customer services by telephone comunication. But there is no call back or feedback. And my order is out for delivery.

Kindly inform me as soon as possible or reason for this.

Mohin beg
Awb[protected].
Ph no. [protected].

I have many try to contact to local office but he is not pickup the phone and i am not able to visit at office and also i have send my full address but till not delivered
No : [protected]
Again i send my address please send this address

C 503 wing - c
Sarjan avenue dabholi link road
Singanpor gam
Near dmart char rasta
Ved road
395004
Mo : [protected]

Hi,

I have an important document to be reached to my home town, for the same address is clearly mentioned. Which i have confirmed over the call with customer care executive.
Despite that, agent who is delivering (Pretend to delivering) mentioned status as address incorrect. And irony is, he is not even trying to contact me if he is getting confused.

My waybill no [protected]

Regards,
Surendra