Blue Dart Express Complaints & Reviews

Dear manager,

I was supposed to received consignment numbers [protected] & [protected]. The consignments are received at hyderabad almost a week back are still to be delivered. I wrote thrice to your customer care. Pathetic part is that except by online tracking, non of your executive even attempted to deliver nor called. The office number either comes busy or no one will pick up. The same is the case with your customer care, i waited 25 mins on phone still none of your executives attended call.

I am extremely frustrated as the urgent consignment is not being received and due to your gross negligence, i am being penalised. Requested to arrange take necessary disciplinary action against the branch and individuals and also requested to arrange for immediate delivery.

Thanks and regards
Vssn raaju
[protected]

I had booked ipl playoff ticket through insider app they dispatch my tickets frm ur courier i have keeping tracking..Today was delivery day but till now no delivery message and after tracking its showing me shipment delivered .But till now i didn't receive my tickets, tomorrow the day of match i need my tickets otherwise i have to take a serious matter against blue dart...Its a humble request to look into the matter immediately...

Today one mr. Ramanathan has come to deliver a cover belongs to my son s g iswarian. He asked me id proof aadhaar, pan card and another one. I don't understand why your company needs three id proof? Nowadays most of the people are misusing the other's pan card/aadhaar etc. When your are delivering the cover to the residence address why you have framed all these rules. But if you think that by giving all this proof, you are thinking that you can't be cheated. But there are people like nirav modi who will give 100 pan cards which are all bogus. For him, you people deliver. But who is in originality you will not deliver. You are believing papers not human being.

Delivery from pin:641026 to 641042

Please clarify on why u needs 3 id proof?

Worst service (Nelamangala blue dart).
The people working in nelamangala blue dart will not give the courier to the address (Town), they call n tell us like come n collect ur courier or we will return it, they told the [censored] reasons like *your phone was not reachable from 4days and *your address is not correct n all
Empoyees speak rudely with customers and poor service in nelamangala 562123

Hi team, it's very shameful that due to improper management my courier has not been delivered. Incorrect location alloted by manager sachin for the alligned agent named vishu gaikwad has failed to deliver my product which is shameful. Order no : [protected] bearing awb no : [protected]. Kindly take proper actions against the issue. Delivery guy stated that in his device the location is showing as walekarwadi wherein the product should be delivered to thergaon.

I have been continuously facing this problem with bluedart courier services.
Their executive update the delivery status without a call & we are not getting contact number either to call them.

This is the worst ever courier services & i wish companies/bank who tied up with bluedart should re-consider or change the policies.

There are many other quality partners out there who are providing best service

My awb is [protected] & i am supposed to get credit card replacement from indusind bank. Within company our department got transferred to another building within same area so when your delivery person came for delivery, he asked me to be at mailing address. By the time i can walk off to mailing address building, he calling again & asking are you coming over & why i am giving wrong address etc. I said just behave your self & understand the situation first but still he is talking very rudely & taken my card back saying will not deliver it to you. This is first of my experience with blue dart & really surprised & annoyed of delivery person behavior. Kindly take this matter on urgency & request to call me on [protected] if you have any further questions.

I have a courier from blue dart having way bill no. 2775055 which is to be delivered on 21 may 2018, yesterday. But in their tracking status it was showing reciever not available. I didn't receive any call from blue dart. Now the tracking status is showing"shipment held at the location. I'm trying to contact blue dart but no one is taking any attention to resolve the issue. Please do needful steps.

Prabhjyot singh
[protected]
P-104 saraswati kunj sector 53 gurgaon

It's really very bad that your delivery boys are very lazy people. They don't understand our sitution.
Last week i ordered neutrilyfe product, it reached on saturday, today tuesday everyday am calling to them, but they still not hand over to me and simple they write incorrect address, even they don't respond to my call.
It's a very bad # couriour service i never had seen.

Demand Draft is at the BlueDart location. They not even tried for delivery attempts and rather status is displayed as consignee's address issue.
Earlier some product had been delivered by BlueDart at my location but what's the issue this time for the same address.
If delivery boys are facing any issues they must call the consignee atleast.

I am ponakan das mobile no [protected] my waybill no [protected] and refernce no [protected]h22680 delivered date is 13/5/2018 old address not my office kindly send my new address - Dell International Services Ltd No 12/2-A, 13/1-A, Divyashree Greens, Inner Ring Road, Challaghatta, Varthur Hubli, Domlur, Bangalore - 560071

The courier boy called me and asked the address, I did tell correct address.

He was saying he don't want come to my place and he was asking me very rudely come to collect courier to his place

Please take immediate action on your courier boy.

I want my courier asap.

I heard blue dart courier provides good services.
But in my situation, blue dart courier providing very bad service.

Details:
Waybillno: [protected]
Ref no: [protected].

Hi team,

I have not received my cheque book and the tracking status is showing it as' premises closed, hence undelivered' but that is not the case.

My delivery address is as follows:

B-9, mangesh c. H. S, padmakar colony, railway station road, near bank of maharashtra, thakurli (E). Dombivli -421201

Kindly help me with the above issue. My way-bill no. Is [protected].

Kindly request you to do the needful as it is very urgent.

Thanks much!

Shilpa nair.

I was order my product throw online service and it should be deliverd to me by blue dart corrier on date 21-05-18. Product arrived by 19-05-18 on noida and deliver to chandigarh on 21-05-18. But corrier not deliverd. And i was check the status its showing consignee not available. But i am at home, i have not recived any call from blue dart service. They will add fake resone in status. So kindly resolve this issue soon as posible.

It was a courier of SBI card which was arrived at Indore(m.p) on 12 May 2018
I had received the message on my phone to select delivery time slot with option A & B which states the confirmation of timing to pick up the courier at my residence..I have sent the message with confirmation of timing with option Ä"ie 07:30 to 10 am, but the concerned person has not delivered within the time & i have also spoken him to either sent at my residence or office, he told me that i will provide you at office but till date courier has not received to me & returned to the origin. This was happened due to negligence of courier boy. No call wa made to my number & no communication done after the first call..

I placed an order with nykaa and unfortunately they chose bluedart to deliver. The whole team is irresponsible to say the least and the helpline is no help at all. Shipment status shows that its reached my town but not me. Stuck for 4 days. No one even picks up the phone. Worst delivery service ever!! Bluedart!!
Waybill number[protected]
Destination:Trivandrum, Kerala

One of my items has been delivered to wrong address. I have mailed the blue dart customer care regarding the same by again providing the correct address and asked them to deliver it.i have even sent reminder mails for multiple times but they did not respond. Please look into this issue and do the needful.

Hoping to get a positive reply from you.

Regards.

I had ordered a product with Amazon. The product was shipped and i received a msg from bluedart saying they tried for the delivery at home and since i was not there they could not complete the delivery. I had been out of station on saturday when they tried the delivery.

From Monday to Friday i work 9 to 6 and will be in office and there will be on one at home. So i called the the customer care number to check with the options since i would not be at home during the delivery time.
The customer care person was rude and raised here voice during the call and asked me to go collect the package (it is a soft furniture which i had ordered). If that is the case then what is the use of the bluedart service.

She did not provide me with alternative solution and said those are the policies of the company not to call the customer before the delivery.
She also asked me to get the shipper to give the consent to be delivered to the neighbor.

This is not the first time I am going through this inconvenience. Last time atleast i agree it was a bank document so it could not be delivered to the neighbors. But this a furniture and could have been easily delivered to them informing the situation.

Please get this kind of restrictions sorted out for better service.

Kindly get my product delivered to me.
Waybill no: [protected]

[protected]
Its been 4 days since the package is just staying in their warehouse.
I was not present during one day when it was sent for delivery, its been 4 days since and they take no action.
Their email takes hours to respond, and that too they reply vaguely.
And i have not been ever able to use their customer service number.
So effectively there is just no clear way to contact them, and they just want to hold onto my product for god knows how long

The awb number of my delivery package is - [protected]. The package was supposed to be delivered on 19th may (Saturday) and i received a message on that day stating that they couldnt find my location and i have to reschedule the delivery. Since then i have been constantly trying to call the customer care but there is no response at all. Also there has been no update. No-one from blue dart even tried to get in touch with me.
I urgently...