Blue Dart Express Complaints & Reviews

Customer service and staff courtesy both are bad. It only works on one sided type. Eg. They couldn't call the customer for delivery (Shipment), but they updated on their site they contacted and customer not receiving phone call. They are making fool to the customer and also updated unnecessary reasons on their site for showing the customer. Eg wrong pincode etc.
Pls don't go for it. Very very bad experience of service.
I will never recommned the blue dart to any one.

I have sent a very urgent sample to hmachal pradesh on 12-may-2018 tracking# [protected] but till date they not deliver my packet. And when we call at there bhadohi-221401 office to know why they yet not deliver then they said sir we have not office in that locality.

When we were giving them packet then they not told us about this issue.

Please check with blue dart.

Thanks
Tabish

My debit card of dbs bank has been arrived at blue dart jadavpur office but they are not delivering me in proper time. As i am a non govt employee i hv office from 9 to 7. But your delivery boy told me yesterday that he will only deliver from 12 to 5. I stayed in mess outside home so there is no one to recive that package in my behalf. I suggest him to give that package at after 6.30 but he refuses to give that. Is that a international courier company works. I want a proper solution. Please help me out this.

I return my product sports jogger track pant which i purchased it from paytm mall on 12/05/2018 which order no is [protected] and i requested for return on the same day and i got message of return pickup on 14/05/2018 by blue dart courier services. But till now no one came to pickup the product. So if request you to kindly send your courier boy to pickup my return order product as soon as possible.

I was constantly tracking my order, as i contacted the office, they told me they could not locate the exact location so they called on a given number, nd no body picked up the call, but in actual no body called me, its been 2 days im getting the same response from them, i told office guy to contact me on my other number but the story remained same, what the hell is wrong with bluedart services in aligarh. I havent recvd my order with waybill no ‭[protected] yet, please deliver it tomorrow as soon as possible it was urgent.

My credit card to be delivered by[protected].. But not received yet.. I have unable to contact the franchise of armoor 503224. I asked them to edit there contact number but they were behaved rudely.. We won't update what you will do.. I[censored] complaint also it don't matters to me.. Is this the way to serve the customers r behave with customers? Pls let me know when i will get my credit card.

I stay inside a cantonment area in bhuj and the delivery boys call us on the gate from where we collect the parcel. Today i recieved a call from the blue dart bhuj delivery boy phone no +[protected]. I said i was not at home and that he'll have to come again. He yelled at me and said either i collect the parcel from him in office or it will stay undelivered. This is really unprofessional! Please take action

My courier having waybill no.[protected] is in transits mode from last 10 days. As me and my wife is working, our premises used to be closed. I called on[protected] numerous time. They always says that our team will call you back but i didn't received a single call from blue dart. Yesterday my premises was open as my parents were there yet they mentioned : delivery attempted - premises closed. Since it's a credit card i won't be able to pick up directly. Their customer care number is never reachable. This is the worst experience i ever had. Submitted request to deliver on primary address yet they were not doing it.
Kindly resolve the complaint.

My product with way bill no [protected]has not been delivered yet. It was shipped from mumbai on 25-apr-2018 and still has not reached the assigned location. It comes to ropar and then message shows wrong pin code will impact the delivery. Then it is sent back to mohali, from there to ambala. And from ambala it is again sent to ropar and the process has repeated five times. If there was a pincode problem, they could have asked and i would have told them correct address. But i received no call from blue dart centre. This is a total harrasment. I hope you will take the action soon.

Hello team,

The credit card - upgrade for your account xx2006 has been sent by blue dart courier, awb [protected] on 12-may-18.

When i tracked the courier it has been showing as "undelivered shipment held at location"

I didnot got any call from courier boy to receive the courier.

My courier transit address is

Somajiguda

Pincode 500082
Address blue dart express ltd
6-3-1090/1
Uma hyderabad house
Rajbhavan road
Location hyderabad
[protected]

I dont understand whom do i contact.

Please call me and inform whether i will be getting my card or not.

Thanks,
Srikrishna,
[protected].

Mene mangwaye the apple ke airpods nikal gye usme chiniz isliy me inko refund karna chahta hu or bhot dino s complement karne ki kosis kar raha hu lekin ho nahi paai isliy ap inko jaldi s jaldi cheng karwao ya mere peise refund karwao bas or ho sake to apple ke airpods mil jay to jada acha h baki koi nahi peise hi mil jay to bas jo bhi karna h jaldi karo ok

I ordered some products on nykaa. I got the message that it would be delivered by may 15 th. The shipment and all was perfect till my delivery. It's ok for one day delivery lag. I got a call from a number on may 16 at 10.37am. But i was busy with another call and i am not able. To cut that call. I don't know that it was the delivery man call. When i checked with the tracking number it was told as failed delivery. They didn't even try to my number again and they put as failed delivery. Then i took the office number from net and called them and ask y they put like failed delivery. A man yelled at me like i didn't took the call. It was my responsibility to call him again. I told him that i don't know your number since u didn't called me earlier. He said he called me for an hour
But he just called me twice at the second time when i was busy. I asked whether he can deliver my package and he did. Your tracking and shipment was very good. But the delivery is very rude due to this man. Please make sure not to repeat him to anyone else.

The blue Dart courier wasn't delivered. Even after requesting the delivery multiple times the item was not sent. None of the blue dart person called me or informed that the order was received in Navi Mumbai office.
After reaching the customer care the team member reema promised me that the courier will be delivered today evening, however the delivery didn't happen until 7pm. The i contacted again, dilawar team member denied to provide the service.

Jayant fdom. Navi Mumbai office called and said that the courier will not be delivered today.

The same instance was repeated previously as well.

Horrible customer service given by blue Dart.

Hi,
Refer blue dart awb [protected] it showing Shipment Shipment Redirected On New Airway Bill where as every thing was correct in our details but they didn't delivery my parcel.
my parcel have to deliveried to my office address, but no one is came to my office, As told i check my office visitor log also on a special permission but there is no entry of them.
Even i requested to delivery to my resident address also. but didn't do.
can you please taken a action regarding this issue and ask them to delivery my parcel ASAP. if they are having any criticalities to deliver, please call me on my direct number [protected], i dont have any extension and iam ready to guide them to reach me.

Personally visited ur blue dart courier office at sanjay place agra (Up) on 17 may 2018 between 11:30&12:30, not handed over the courier to me due to missing/misplace. On tracking the item, recd on 16 may 2018 and notified in tracking - incomplete add&reqd landmark but delivery rep not contacted me. So plz do needful for delivery as soon as possible being important doc. Mob no. Given to ur office for easy delivery.

This is with reference to the parcel dated 12.05.2018 it has been showing on the site of blue dart that it is out for delivery from 14.05.2018 but still I have not received my parcel. Also contacted with customer care of blue dart on 16.05.2018 they said that to delivery it on 17.05.2018 but still I have not received any update or notification from blue dart.
Yesterday I have received call from delivery boy he asking for an delivery address. I have given him delivery address then to I have not received the parcel and again when contacting him he didn't pick up the call. either
I want my money back or parcel as soon as possible. otherwise please proceed for legal proceedings.

I am ashok mutual fund agent from dindigul is forwarding this complaint.
The complaint regards nondelivering of dividend warrants and letters to the investors and sending back by noting irrelevant reasons.

For getting back the covers from amc, we have to go through a laborious process. I can't understand why your branch staffs are working like these.

Please kindly advise your branch people to deliver properly. For your information, already i've lodged the complaint with amcs like, tata, sundaram, icici and cams, requesting them use the speed post or other courier services, instead of bluedart, because of our feedback from clients.

My shipment no. [protected] is not delivered on my address from 8th May 2018 to till now.
My address is Entertainment Paradise a well known place of Jaipur. Every one known the place. It is situeded in heart of the city. Your delivery boy also known the place.
Your customer care executive not hear the problem & misbehaving with me.
So we are requesting to resolve my problem on earliest possible.

Regards,
Ramavatar Sharma
[protected]

Awb no.- [protected]

Below is the whole detail for the current courier status.
With regards to this status i haven't received any call or notification from the courier company.
My mobile number is already mentioned in the courier address.
But the delivery boy don't made any call on my mobile number.
And mentioned all fake status for the packet.
On 16.5.2018 i updated the details to the blue dart customer care, but on 17.5.2018 till 4:26pm i haven't received any call from the courier boy for the delivery.
Again i made the call to the customer care for the delivery boy contact number so that i can call him and ask him when he is coming.
But this big name courier company don't have the contact details of there employees.
There are medicine in the packet but who this matter to them.
From my side i want to tell everyone not use blue dart courier service.

17 may 2018

12:19
Lastmile e-tail delivery

Shipment out for delivery

16 may 2018

15:19
Lastmile e-tail delivery

Undelivered shipment held at location

15 may 2018

15:39
Lastmile e-tail delivery

Need department name/extention number

10:34
Lastmile e-tail delivery

Shipment out for delivery

14 may 2018

23:07
Lastmile e-tail delivery

Need department name/extention number

20:30
Lastmile e-tail delivery

Shipment out for delivery

09:50
Lastmile e-tail delivery

Wrong pincode, will impact delivery

09:45
Gurgaon cpc

Shipment arrived

07:25
Gopinath bazar hub

Shipment further connected

04:13
Gopinath bazar hub

Shipment arrived at hub

03:23
Cod processing centre ii

Shipment further connected

Hi this bhaskar from hyderabad 23/04/2017 some metirial was sending your courier way bill no [protected]. Till date i can not received. I will calling branch office habsiguda know one has reply to us. How many months you will take the time? Since last 3 months onwards we can received as per same address. Daily we will check tracking report. This is bad service yours side.