Blue Dart Express Complaints & Reviews

Your service can do nothing but trouble customers. My courier is missing. The status shows as “delivered” but the item has not been received as yet. Doesn’t your ceo review the consumer complaints or what? He should know what a pathetic courier company you are.
My item might get misused. I have enclosed all item details.
My fear is the item might have been recived by the wrong perosn and there is a possibility of it being misused. Is this the way you harras your customers? This is not the first time i am ordering stuff that had gone missing by bluedart. This company is fraud.

I am punith, blue dart is the worst service ever and more importantly a con service, i am planning to take legal action as i have gone through their t&c and have no reasonable explanation for below. My delivery is at 560079 at bangalore. The location is right in the middle of the city. But yet a package coming to me from kanpur hasn't been delivered to me till date. It was expected to be delivered on 9th of may as per their own site of which i have all screen shot.

Then the website status says consignee has shifted from location. I haven't received a single call from the blue dart. I called the call center which is another hopeless gang of scum bags. Who promised that it will be delivered on 12th.

On 12th of may i got a call from delivery boy named rahul. He said to me he will be there at my place by 20 mins, now i waited entire day and canceled all my plans thinking this guy will come. Then when i was frustrated waiting for long time i called him and now he says he can't deliver because he went back to office. Then he passed his phone to his manager as well who promised he will get it delivered in few minutes. But no. Then i called the customer care and guess what i think it's the same person she is holding the phone and i can hear the breath but not responding to me. I have every call recorded including the delivery boy and customer service and totally suing blue dart for this.

Now the website says consignee place was closed even though i was here the entire day for which again i have all proofs, i am going to take legal action against this as you cannot escape after this.

I got call from delivery representative[protected] on 10/05 @ 5:50pm. I was not home & was abt to return in 30 min. He said its off time so will deliver tomorrow. I said ok. I started calling from 3pm from 11/05 till date calling him. Not picking up phone not calling back too. Its 3 day order is with blue dart and not yet deliver and correspondence from them.

Dear sir,
The delivery boy does not confirm the address on call for my delivery
What they got address is incorrect so they have to confirm the correct address on call. I m waiting for my order and they put the status on thereblue dart site that address incorrect, and its will be deliverd by you on monday.

Please deliverd my order today in any condition
Registerd address of delivery is - hari om colony haider ganj, sikandar kampoo house number f-9.
Kapil chabra contact number-[protected]

I requested for pan card update and they sent me the updated one through bluedart courier service. I got a call from the delivery boy and he said that he is at my old address. I said the address has been changed and i also requested the adress change in my pan card. I told him the new address which was not very far from the old one. He agreed and then without my consent he requested for the shipment return. My package has been returned to mumbai now. Now i am trying to contact that delivery guy, he is not picking up my calls. I tried to contact on the bluedart toll free number, it drops in middle of the call. I am really helpless. No way to contact the courier company and request to send my pan card back to me. Bluedart is pathetic and irresponsible company. If you have any responsibility towards your customer then please contact me at my email id :
Vineet. [protected]@gmail.com

Or my mobile number:

+91-[protected]

My bluedart awb number is:

Awb [protected]

Please deliver my updated pan card as i urgently need it.

I ordered one very costly product from paytm it cost approximately 30, 000/- rs it was out of delivery from 10th may 2018 but today is 12th may 2018 still product is not delivered, i three time call your customer care service centre they said on priority basis we deliver your product but they disappointed me if my product not delivered today than i move request for return and i take a legal action against you of my lose of time and feelings this product i want to gift to some one but your bad service ruin our emotions very bad on your part very poor service...

I had a shipment of live plant expected on 8th may 2018 to be delivered by blue dart dhl. Due to delays along the way the parcel reached lucknow on 9th may 2018.

On the tracking page the status showed "custermer requested future delivery: hal for both 9th and 10th may. I was in no way contacted before this message was put forward.

On 11th may the shipment was sent out for delivery but was not delivered because of a"delay caused beyond control"again no contact made.

There is no working contact number given on the site. I had to find them from various other site, majority of whom does not work or are not picked up.

Even when i tried to call customer care the number did not work. I got four different message for the same number including"the number does not exist","the call cannot be connected","the network is congested", and"the number dialled is not correct.

Very unprofessional and unrealible servise.

Dear team,

I am a regular customer of blue dart team from last more the decade. And do good business with your esteemed organisation. You have worrest service in srinagar which is main hub of jammu and kashmir. No one is answering the phone, they have 3 no. Out of which 2 is out of service. You can also try.

Regards

Javed ahmad

Very urjent courier
Blue dart not delivering waybill no : [protected] and reference no :[protected]. I have called several times to blue dart customer service but not taking any action. They are updating wrong status on daily basis. As per tracking status, in the 11th morning the status is updating as "shipment out for delivery" and evening updating the status as wrong pin code provide since 11may 2018. I have provided all necessary information on time. Please refer attached screenshot of blue dart tracking for waybill no : [protected]...

Hello there, i ordered online the debit card of paytm payment bank and i paid 125 rd for it. But yet i didn't get delivery of my debit card and i didn't receive any single call from blue dart for my card and now it shows your order is cancelled. I want to know why my order is cancelled while i didn't receive my money which i paid for it. Please let me know when will i receive my debit card or refund my money which i have paid that's 125 rs. Please send the details and register my complain.
Thank you

Dear sir/madam,
Hdfc bank sent my credit card through blue dart courier service, the consignment number is [protected]. As credit card having my residence address, so they agreed to deliver my card on sunday 5/5/2018 between 9-12, i waited them till 1 pm, then i have some other work so left my home. Courier boy called me post 1 pm, i asked him either wait for 5-10 minute or come any other day. His behaviour was very rude he denied both. Next day i have office, i don't know whether he went to my house or not but my shipment status started showing that the premises is closed.
Again i got call from the courier company ([protected]) on may10, 2018, and they told me that they will delivered my shipment between 10-12 on may 11, 2018. I have taken leave but again they didn't came. I tried to call on their toll-free helpline number, every time i called they charge 2 rupees and call didn't went through.
I was in dire need of my card, additionally i has wasted my weekend and have to take leave. When i am calling on the number he didn't pick.

Its a very urgent courier for me and it has not been delivered yet. Checked the status online and it says premises closed. However the irony is i didnot receive any call from the delivery boy.

Firstly the tracking id was not activated for many days and then they didnot call.

Please take it seriously and help me deliver my courier latest by tomorrow.

I am complaining about my delivery of medicines .., .. it is dispatched on 4th may 2018 and did not delivered till 11th may 2018 ..whereas i called multiple times to customer care ..which is useless nobody answer ... on 11th may by mistake some taruna picked the call and i explained her i have kidney failure i will die if i will not get the medicines soon its already very delayed please fet my medicines delivered they are in gurgaon since 8th may 2018 ... my dailysis are increasing i cant stay on dailysis for too long ... please i will die ... i begged ... but she completely ignored and i think before that medicine will reach to me i will die ... thanks to bluedart ... and i case i will not die ... bluedart is the only reason to drag me to the deathbed.

The most pathetic service, i was supposed to get my package delivered on 8th may 2018 and today is 11th may 2018, and yet no call from them. I'm a resident of hyderabad and ironically, the package has reached hyderabad on 4th may and rest is history. And whenever i call customer support they always reply that the product will be delivered by end of the day and that end of the day hasn't come till date.

Would ask you to restructure your delivery strategy.

From last two days i am calling your representative continously and call at your pimpri & chinchwad office landline number many times but no one is picking the calls. The courier i am required urgently for that i am on leave today and if received leave will be of no use. Please contact me on [protected].

Note: if you ask for rating i will give you -5 so bad service you were giving

I ordered a item in paytm. It was supposed to deliver by 8th may, i haven't received any item, but it is showing delivered. When i checked with paytm they provided a pdf of blue dart delivery, in that they delivered it to the wrong address. The awb number is [protected]. I gave my address as chinmayi pg for ladies, they delivered it to srinivas chinmayi pg. I haven't received any call before the delivery. This is heights of negligence, my money is also valuable. I need an action on this

Awb no. [protected], i got a call from [protected] dated 10/05/2018 who told me that there is a currier where to come i just told him that at the address mentioned on the packet & he told me ok alright.
Later in evening i got call from other person who told me that your address is unlocatable pls confirm the landmark.

My main concern for this complain is that the same person who called me from above mentioned no. Dated 10/05/18 had already delivered my cheque book just 2 days back i. E on 08/05/18.

It may be that he would have forget the address there is no problem but when he had called me he must have asked about the landmark but he straight forward asked me where to come at 12:14 noon & he decided not to deliver which can be concluded because at 12:23 noon the same was updated when i tracked online.

Finally i got delivered next day without a single call from anyone.

My request pls train the staff to be humble if he is in customer service & not be so arrogent.

Regards

Dear sir
I order a product from paytm which order no. [protected]. Paytm sent the product dispatched the product through blu dart courier on 04 may 2018.
Blue dart awb no. Is [protected].
This to complain against order blue dart awb no. [protected]. I am extremely unhappy with the delivery process of blue dart. Blue dart promise to delivery my product ob 08 may 2018 but i did not get that till now. Also when i try to call blue dart sonipat (Haryana) they did not pick my call. Even when i talk him last time 2 days ago he lie and and said, watchman refuse to receive the product which is just impossible. This is very shameful act.

I was vacating my college hostel so i had shipped all my belongings from hostel to my parents house via bluedart. The expected delivery date was 3rd. I received two shipments on 1st but one box came on 9th that too damaged. Also, during the pick up, they told me they will offer me student discount but they gave student discount only on 2 shipments. I paid 1400 for 31kg and 1800 for 5 kg. The 5kg shipment is the one which was delayed and delivered is extremely pathetic condition after making many phone to the bluedart customer care

Blue dart not delivering waybill no : [protected] and reference no :[protected]. I have called several times to blue dart customer service but not taking any action. They are updating wrong status on daily basis. As per tracking status, in the morning the status is updating as "shipment out for delivery" and evening updating the status as "need department name/extention number" since 7th may 2018. I have provided all necessary information on time. Please refer attached screenshot of blue dart tracking for waybill no : [protected]..