Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Feb 17, 2026
Complaints 10592
Resolved
944
Unresolved
9648
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 308

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prabhjot SS
from Chandigarh, Chandigarh
May 18, 2018
Report
Copy

Address: Ahmedabad, Gujarat, 140001
Website: Bluedart.com

My product with way bill no [protected]has not been delivered yet. It was shipped from mumbai on 25-apr-2018 and still has not reached the assigned location. It comes to ropar and then message shows wrong pin code will impact the delivery. Then it is sent back to mohali, from there to ambala. And from ambala it is again sent to ropar and the process has repeated five times. If there was a pincode problem, they could have asked and i would have told them correct address. But i received no call from blue dart centre. This is a total harrasment. I hope you will take the action soon.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Malhotra Abhishek
    from Hyderabad, Telangana
    May 18, 2018
    Report
    Copy

    Address: 500082

    Hello team,

    The credit card - upgrade for your account xx2006 has been sent by blue dart courier, awb [protected] on 12-may-18.

    When i tracked the courier it has been showing as "undelivered shipment held at location"

    I didnot got any call from courier boy to receive the courier.

    My courier transit address is

    Somajiguda

    Pincode 500082
    Address blue dart express ltd
    6-3-1090/1
    Uma hyderabad house
    Rajbhavan road
    Location hyderabad
    [protected]

    I dont understand whom do i contact.

    Please call me and inform whether i will be getting my card or not.

    Thanks,
    Srikrishna,
    [protected].
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arman Koli
      from Goshainganj, Uttar Pradesh
      May 18, 2018
      Report
      Copy

      Address: New Delhi, Delhi, 110005
      Website: Blue dart

      Mene mangwaye the apple ke airpods nikal gye usme chiniz isliy me inko refund karna chahta hu or bhot dino s complement karne ki kosis kar raha hu lekin ho nahi paai isliy ap inko jaldi s jaldi cheng karwao ya mere peise refund karwao bas or ho sake to apple ke airpods mil jay to jada acha h baki koi nahi peise hi mil jay to bas jo bhi karna h jaldi karo ok
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Merlin Ruba Edward
        from Chennai, Tamil Nadu
        May 18, 2018
        Report
        Copy

        I ordered some products on nykaa. I got the message that it would be delivered by may 15 th. The shipment and all was perfect till my delivery. It's ok for one day delivery lag. I got a call from a number on may 16 at 10.37am. But i was busy with another call and i am not able. To cut that call. I don't know that it was the delivery man call. When i checked with the tracking number it was told as failed delivery. They didn't even try to my number again and they put as failed delivery. Then i took the office number from net and called them and ask y they put like failed delivery. A man yelled at me like i didn't took the call. It was my responsibility to call him again. I told him that i don't know your number since u didn't called me earlier. He said he called me for an hour
        But he just called me twice at the second time when i was busy. I asked whether he can deliver my package and he did. Your tracking and shipment was very good. But the delivery is very rude due to this man. Please make sure not to repeat him to anyone else.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anu Yadkikar
          from Mumbai, Maharashtra
          May 17, 2018
          Report
          Copy

          Address: Mumbai City, Maharashtra, 400709

          The blue Dart courier wasn't delivered. Even after requesting the delivery multiple times the item was not sent. None of the blue dart person called me or informed that the order was received in Navi Mumbai office.
          After reaching the customer care the team member reema promised me that the courier will be delivered today evening, however the delivery didn't happen until 7pm. The i contacted again, dilawar team member denied to provide the service.

          Jayant fdom. Navi Mumbai office called and said that the courier will not be delivered today.

          The same instance was repeated previously as well.

          Horrible customer service given by blue Dart.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            k bharadwaj
            from Delhi, Delhi
            May 17, 2018
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh
            Website: www.bluedart.com

            Hi,
            Refer blue dart awb [protected] it showing Shipment Shipment Redirected On New Airway Bill where as every thing was correct in our details but they didn't delivery my parcel.
            my parcel have to deliveried to my office address, but no one is came to my office, As told i check my office visitor log also on a special permission but there is no entry of them.
            Even i requested to delivery to my resident address also. but didn't do.
            can you please taken a action regarding this issue and ask them to delivery my parcel ASAP. if they are having any criticalities to deliver, please call me on my direct number [protected], i dont have any extension and iam ready to guide them to reach me.
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bs ankoti
              from Lucknow, Uttar Pradesh
              May 17, 2018
              Report
              Copy

              Address: Agra, Uttar Pradesh, 282001
              Website: [email protected]

              Personally visited ur blue dart courier office at sanjay place agra (Up) on 17 may 2018 between 11:30&12:30, not handed over the courier to me due to missing/misplace. On tracking the item, recd on 16 may 2018 and notified in tracking - incomplete add&reqd landmark but delivery rep not contacted me. So plz do needful for delivery as soon as possible being important doc. Mob no. Given to ur office for easy delivery.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                khatridev1987
                from Delhi, Delhi
                May 17, 2018
                Report
                Copy

                This is with reference to the parcel dated 12.05.2018 it has been showing on the site of blue dart that it is out for delivery from 14.05.2018 but still I have not received my parcel. Also contacted with customer care of blue dart on 16.05.2018 they said that to delivery it on 17.05.2018 but still I have not received any update or notification from blue dart.
                Yesterday I have received call from delivery boy he asking for an delivery address. I have given him delivery address then to I have not received the parcel and again when contacting him he didn't pick up the call. either
                I want my money back or parcel as soon as possible. otherwise please proceed for legal proceedings.
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lakshmanan Ashok
                  from Thiruvananthapuram, Kerala
                  May 17, 2018
                  Report
                  Copy

                  Address: 624001

                  I am ashok mutual fund agent from dindigul is forwarding this complaint.
                  The complaint regards nondelivering of dividend warrants and letters to the investors and sending back by noting irrelevant reasons.

                  For getting back the covers from amc, we have to go through a laborious process. I can't understand why your branch staffs are working like these.

                  Please kindly advise your branch people to deliver properly. For your information, already i've lodged the complaint with amcs like, tata, sundaram, icici and cams, requesting them use the speed post or other courier services, instead of bluedart, because of our feedback from clients.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramavatar Seemavat
                    from Jaipur, Rajasthan
                    May 17, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Jaipur, Rajasthan

                    My shipment no. [protected] is not delivered on my address from 8th May 2018 to till now.
                    My address is Entertainment Paradise a well known place of Jaipur. Every one known the place. It is situeded in heart of the city. Your delivery boy also known the place.
                    Your customer care executive not hear the problem & misbehaving with me.
                    So we are requesting to resolve my problem on earliest possible.

                    Regards,
                    Ramavatar Sharma
                    [protected]
                    May 17, 2018
                    Complaint marked as Resolved 
                    My shipment no. 35308088185 is not delivered on my address from 8th May 2018 to till now. My address is Entertainment Paradise a well known place of Jaipur. Every one known the place. It is situeded in heart of the city. Your delivery boy also known the place. Your customer care executive not hear the problem & misbehaving with me. So we are requesting to resolve my problem on earliest possible. Regards, Ramavatar Sharma 8003863333
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      arth18
                      from Delhi, Delhi
                      May 17, 2018
                      Report
                      Copy

                      Address: 122001
                      Website: www.bluedart.com

                      Awb no.- [protected]

                      Below is the whole detail for the current courier status.
                      With regards to this status i haven't received any call or notification from the courier company.
                      My mobile number is already mentioned in the courier address.
                      But the delivery boy don't made any call on my mobile number.
                      And mentioned all fake status for the packet.
                      On 16.5.2018 i updated the details to the blue dart customer care, but on 17.5.2018 till 4:26pm i haven't received any call from the courier boy for the delivery.
                      Again i made the call to the customer care for the delivery boy contact number so that i can call him and ask him when he is coming.
                      But this big name courier company don't have the contact details of there employees.
                      There are medicine in the packet but who this matter to them.
                      From my side i want to tell everyone not use blue dart courier service.

                      17 may 2018

                      12:19
                      Lastmile e-tail delivery

                      Shipment out for delivery

                      16 may 2018

                      15:19
                      Lastmile e-tail delivery

                      Undelivered shipment held at location

                      15 may 2018

                      15:39
                      Lastmile e-tail delivery

                      Need department name/extention number

                      10:34
                      Lastmile e-tail delivery

                      Shipment out for delivery

                      14 may 2018

                      23:07
                      Lastmile e-tail delivery

                      Need department name/extention number

                      20:30
                      Lastmile e-tail delivery

                      Shipment out for delivery

                      09:50
                      Lastmile e-tail delivery

                      Wrong pincode, will impact delivery

                      09:45
                      Gurgaon cpc

                      Shipment arrived

                      07:25
                      Gopinath bazar hub

                      Shipment further connected

                      04:13
                      Gopinath bazar hub

                      Shipment arrived at hub

                      03:23
                      Cod processing centre ii

                      Shipment further connected
                      Blue Dart Express customer support has been notified about the posted complaint.
                      No Response!!!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bhaskardumpala
                        from Vijayawada, Andhra Pradesh
                        May 17, 2018
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh, 501301
                        Website: [email protected]

                        Hi this bhaskar from hyderabad 23/04/2017 some metirial was sending your courier way bill no [protected]. Till date i can not received. I will calling branch office habsiguda know one has reply to us. How many months you will take the time? Since last 3 months onwards we can received as per same address. Daily we will check tracking report. This is bad service yours side.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          manda venkatasyamkumarreddy
                          from Chennai, Tamil Nadu
                          May 17, 2018
                          Report
                          Copy

                          Address: West Godavari, Andhra Pradesh

                          Thare is no tracking details product which location or not there is no tracking last 11 days is this correct or not this courier service is compare to most worrest courier econ express so your service company completely closed as soon as possible
                          This is blue dart courier tracking details please checking after where is my product which date you to delivery yes or not billing address please
                          Courier: blue dart
                          Tracking #: [protected]

                          Thanking you
                          Syam kumar reddy
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          May 17, 2018
                          Updated by manda venkatasyamkumarreddy
                          Sorry my mobile no mistake typing india code with my mobile no:[protected]
                          This is my mobile no with india code [protected]
                          Dear sir/Mam
                          My ATM card of icici bank not deliver by
                          blue dart courier of mohan co operative team . I'm visited there and also visited my home with blue dart delivery boy but he refused to deliver that I own he refused to tell his name and his no is [protected]
                          Ashok Kumar Shreshth's reply, May 12, 2018
                          I'm also complaint in consumer court against blue dart
                          I didnt not recive the product but the status shows as delivered
                          Vista print is sending me a package with waybill no [protected]. I want the address of the shipment to be changed to: madhukunj hostel, Veerangana nagar, near telephone exchange, Jhansi, uttar pradesh- 284128
                          I am soma acharya.my productr no is [protected].i choose off white lehenga.but I received a red saree.
                          This product is wrong product.plz return this product.and refund me.
                          Helpful
                          Found this helpful?
                          4 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            damodaran.sv
                            from Delhi, Delhi
                            May 17, 2018
                            Report
                            Copy

                            Address: 560103
                            Website: www.bluedart.com

                            Hi,
                            I have a serious complaint about bluedart bangalore offices. I sent some consignments 4 times from hyderabad to bangalore & all times it reached after so many days that too after complaining in customercare number. The reason that they are giving not to deliver this, is "consignee's address unlocatable/landmark needed". This is absolutely fake statement. I always mention the address, department & mobile number very clearly & everytime i made sure this. If nothing is mentioned, how they are able to deliver finally, when i call & blast in customercare?

                            One latest example is "waybill no : [protected]".

                            Any bluedart quality person can check my package & double confirm whether all details have mentioned on package or not.

                            Bluedart will loose it's credibility if this practice goes on further.

                            Please take some serious action & help to clear this issue.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hi Team,
                            The delivery of my Awb# [protected] is delayed and instead i received a message at 10.40 PM today that my premise was closed.But i didnt receive any call from your end for delivery of my courier.please do the needful to get it delivered ASAP.
                            Lipika Sahni's reply, May 11, 2018
                            Please resolve ASAP as already very delayed.Disappointed with the services Blue dart offers.

                            Urgent attention needed.Urgent action required.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chamundeswara Reddy Korivi
                              from Bengaluru, Karnataka
                              May 17, 2018
                              Report
                              Copy

                              Address: 560026

                              Your shipment from kotak bank with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.

                              That's the remark for non delivery when premises is very much open & many people are available for collection of the package. When tried reaching banashankari, bangalore for receiving by myself, an # supposed to be incharge, made some gross remarks & shouted!!
                              People of this sort shouldn't be tolerated.
                              Never gonna use your services & i'm gonna advocate the same with family & friends.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tejavathi J
                                from Bengaluru, Karnataka
                                May 17, 2018
                                Report
                                Copy

                                Address: Bangalore, Karnataka, 560078
                                Website: Bluedart

                                Hi team

                                Below mentioned courier has not yet reached when checked online it states consignee not available at the address, i stay at same address from last 25 years and how come blue dart is unable to find it, nobody visited my place for courier delivery neither anybody from bluedart called me regarding this, its pathetic response i received, i have wrote n no of mails regarding this not even a single response i received till now,

                                Undelivered courier way bill no - [protected]
                                Courier date - 11 may 2018
                                Delivery date - 12 may 2018, not received till now

                                If you cant do your courier call me on [protected] to let me know where i can collect this courier,

                                It was such bad experience i got from this company. Last time also your courier fellow did the same thing stating i am not getting you address whereas other courier company are able to get my address and i receive hell lot of parcels and couriers everytime expect bluedart - useless system.,

                                Regards
                                Tejavathi,
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  prashant chittam
                                  from Pune, Maharashtra
                                  May 17, 2018
                                  Report
                                  Copy

                                  Such a pathetic service and really i have not expected from this. I have not received parcel on my day, its waste now.. I planned for my brothers birthday but these guys spoiled it. I recommended all do not use bluedart. I have requested to bluedart to provide my package on some timings at 7 pm and manager agreed for it and suddenly he said on second day i didnt promised you, on second some other guy again promised today i will arrange and did mobile off. Why do you promise if you cant keep it? I have sent email to sonia lets see how they take care of customers. Pune is big city and mostly people work in offices and this bluedart people used to call on same time to receive the package, how is it possible? Bluedart if this continues there are many competitors in market you will lost the business. This is not about one customer but single customer is important in business, you dont have idea how much single customer can use your service. Its all about trust. If i satisfy with some service i consider it for lifetime. But you wont understand this.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Beawar HEAD POST OFFICE
                                    from Gulabpura, Rajasthan
                                    May 17, 2018
                                    Report
                                    Copy

                                    Address: Ajmer, Rajasthan, 305901

                                    Sir,
                                    Blue dart track no is - awb [protected] (Pan card) received at beawar branch of blue dart office, one of there employee call me to pick card from their office and refused to deliver at my home address (Written on article). Also i requested them to deliver article to my office which is just near about 200 mtrs from their office but still ask me to come at their office. At last without inform me they return that article.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I don, t got my product from 3 may.
                                    From 3 may the product is on blue dart
                                    I want my product today 11may
                                    If the product not got I will complain in consumer Court on blue dart express.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dibya Jyoti Nath
                                      from Duliagaon, Assam
                                      May 17, 2018
                                      Report
                                      Copy

                                      Address: Sivasagar, Assam, 785640
                                      Website: Bluedart

                                      I had ordered a item with way bill no. [protected] on 1may 2018, it had reached my district but they said that they will not deliver it to my address. I want to ask if you can't deliver at my given address, what is the use of giving location while ordering item? I request you to sen the item in my address. It is happening in lot of my orders, so please settle this down.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Blue dart express...is a delaying one all the time...I need to get my shipment from banglore to my place within 2days...but it took a week...it really frustrated me with its delay...they don't have proper reasons for that delay also...so please don't opt blue dart for couriers...worst one...
                                      My order product is not send now another product is send now than bad quality in item I'm not liked please accept my return request and refund in my account
                                      Prema Subramanyam's reply, May 11, 2018
                                      Return request in product
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Teresa Mangu
                                        from Akot, Maharashtra
                                        May 16, 2018
                                        Report
                                        Copy

                                        I had ordered a gown from sariklick.com which was cash on delivery and was delivered by blue dart. There are soo many complaints flooding on the net regarding sariklick.com and blue dart still continues to be a part of their fraud.
                                        Since bluedart picks the product from Sariklick.com and delivers the cash on delivery money to the company, it is 100% confirmed that blue dart is aware of the existance of the company.
                                        Bluedart being such a reputed company should not put its name and reputation at stake for such frauds.
                                        Hence i want my money to be returned by blue dart and also report this fraud company.

                                        Waybill No : [protected]
                                        Reference No : 16207
                                        Pickup Date : 05 May 2018
                                        From : Surat
                                        To : Goa
                                        Status : SHIPMENT DELIVERED
                                        Date of Delivery : 07 May 2018
                                        Time of Delivery : 17:08
                                        Recipient : Teresa
                                        Cod : 660
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit