Blue Dart Express Complaints & Reviews

Hello,

I'm facing repeated irritation whenever a parcel comes to me through bluedart as your local delivery people are really misbehaving and rude with us.

There is no delivery notification for parcel but that is okay, the local guy is not even making any delivery attempts and returning the parcel by keeping in the warehouse as it is after 3 days. If i'm lucky i should monitor the parcels and goto the warehouse and collect the parcel.

Or they will return. I asked phone number of the delivery person, they are just providing answer to me in singular without even proper respect.

They are ordering me to come another time, as if i'm their servant. Even if i go they will be mostly closed, if i ask contact number they are laughing and asking why they need to share the contact number. I've taken the photo of the guy and office location out of irritation to complaint here. To protect the security privacy i'm not uploading his face display photo.

This is my second complaint about your service. I dont have any fate to bear it, i'll proceed with consumer complaint and online ports with feedback if i'm not approached properly.

Thank you,
Karthik.

Sir,
It was very careless survic which was provide by you. I am a costumer of your company but it was very sed for me that
At first time my product was misplaced by you the treaking number of that product was [protected]. And then second time the prodect was arrived to the office at time but the deleavery of the product was very late. The stage of your office was very careless and they don't support with us.

My tracking no. Was [protected] and delivery address was state bank of india, kohara, ludhiana 141112 which was complete address. It has to be delivered to me by 01 may 2018 but no one contacted me and when i checked status of the the courier it was returned back with remarks address is not complete and no contact was attempted by your side. Absolute shocking and unprofessional behaviour from such a big big courier company.

My tickets in the name of raj berry are lying in your moti nagar office and from last 2 days i am receiving a call from office but they are not coming to deliver at my place. I will be compelled to take legal action against you if the tickets are not delivered by tomorrow morning as there is a match tomorrow. The numbers that i got a call from are [protected] and [protected]. They call me and giggle and have not sent me my packet.

The shipment no [protected], is booked at gurgaon to bhubaneswar.

Starting point - ve commercial vehicles ltd, sector 32, plot no-96 gurgaon. 122001. On 18th april-18.

Point of destination - durgamadhaba nagar bhubaneswar. It was on hold in bhubaneswar bludart office till 28th april-18.

No call to addressee nor any attempt to delivery.

However the same is returned to gurgaon without delivering at the destination, bhubaneswar. Concerned person hold the shipment & did not bother to contact the addressee. Also i had dropped a mail to "[protected]@bluedart.com" ship at other location with necessary authorization, but no response. Even not getting a single reply of my mails.

This show the attitude, negligence & carelessness.

Hi,

On april 28th i received a message that your shipment will be delivered by today. On same day i received a call from [protected] that your shipment has arrived. As i was out of town so said to him i will be back on 30th april so please deliver on 30th.

Now i am calling the concern person from 30th april but he is not picking my call. I dropped him text message also but there is no response from him.
Blue dart's customer care number is also not connecting.

When i checked my status on blue dart website it is showing consignee is not available, which is 100% wrong status now.
Now i am available at home yet blue dart is updating me as not available without contacting me again.

No one reached my from blue dart after 28th april and they are updating 100% wrong status of mine as i am not available.

Please take action on the person who is making false updates and creating problems for customers.

I am not the only person who is facing this problem. There are more than 90% person who use blue dart are facing this.

Please help me in finding my courier and take action on concerned person.

Dear ceo of blue dart,

Delivery shipment # [protected]
Email -/[protected]@gmail.com

This will be my first and last deal with you. Since friday 20th of april i am waiting for my package. Your delivery guys are purely uneducated and not worth of being a part of this organization. I was called by one of the delivery guy # +[protected] on the mentioned day and he was in my office location. I clearly mentioned that i am in leave for few days so please drop it in my home address. He promised that he will done this by the next day which is saturday. I waited whole day to get any confirmation but nothing. On monday the guy called me again and he was in my office location where i clearly mentioned to be in my home address.
I called the customer service number and reached after spending 53 rupees of telephone balance and shared my concern. They promised and i told the behavior of the area manager and raised a case # 578454. This is the next day i am calling from this morning and no response from the customer care nor from the delivery team and the management.

I requested the package is very important to me and it must delivered in time bacausr i have flight to catch by this evening 7 pm.

After this much of loss and time i am writing this to get your eyes on these situations. I will wait till 6.30 evening if i am not getting any confirmation, i will take serious action regarding this issue. I have the numbers and will take a screenshot of my concern to publish.

Regards

Sunil kumar
Legal advisor and relations
Bangalore high court

Writing this on behalf of delay on my courier delivery. Past one week i am getting a message that my shipment is out for delivery (Kotak debit card). Though i have given my correct office address till now there is no call from delivery boy. Only i am getting a message. First day they given remarks that i am not available at the premises, the second they remarked that given address is wrong. Third day one lady made a call and confirmed my address again. Fourth day again remarked as incorrect address and fifth day customer was not available... I was in my office to receive that courier but no proper service atleast the delivery boy should conform my address or make a call... How long it takes to deliver the courier... Courier office is at chennai, chrompet...
Kindly check and clear my problems asap

Courier sent on 23rd april 2018, till date not received, no communication from blue dart office today at bhasheerbagh office i collected. Its worst service, i will campaign this for sure.
My one day time killed by you, what compensation your going to pay.
Way bill no [protected]
R u not giving any training to your staff
Pls maintain office level phones
To get connected to customer care is god knows
What a performance by blue dart the premier service provider
Worst worst worst
Totally i my life i will never suggest blue dart to any one, thank you

My waybill number [protected]. I supposed to receive my parcel on 30/04/2018 through blue dart. I was tracking the status and waiting for call for whole day. Did not got any call and when i checked the status it was “c’nee shifted from given address”.
I am in same address and waiting for call. How can they decide even without making single call and update the status. Really frustrated need my courier on priority.’

Parcel is reached to my city but company workers are not wiling to deliver my parcel.
I am calling them from last 5 days but no one help to deliver my parcel. Pls help to deliver my parcel as soon as possible

View order details
Order date

23-apr-2018

Order #

[protected]

Order total

399.00 (1 item)

View order summary
Shipment details
Standard delivery

Dispatched
30-apr[protected]may-2018


Iron man ark reactor printed t shirt - men's iron man t shirt - navy... 399.00
Qty: 1
Sold by: saira fashions

Ref;waybill no : [protected], assured deliver date 30.04.18
I am fed with blue dart, every time, they intentionally delay in delivery. The parcel reached in kolkata on 29/04 but still not delivered. They updated wrong fixed status as usual (1) network delay (2) wrong pincode intentionally. Now shipment redirected on same awb;i had to wrote customer care every time to get delivered. They did it every time, intentionally they either delay it or return it back. It may be my address is long away from their office. I have given so many emails and in this case i have also gave emails to different officials of bluedart. They did not even call me. Blurdart delivered so many letters/parcels numerous times in my address. It looks funny that parcel is lying at kolkata for 2 days undelivered but it has reached kolkata from mumbai in one day. Worst service i have seen. Fraud updates

Waybill no : [protected] reference no : [protected]
Pickup date - 28 april 2018
From - mumbai
To - new delhi
Status - on hold as requested by shipper
Expected date of delivery - 30 april 2018

Status and scans
Location details date time *
Waybill no : [protected]
Rohini service centre on hold as requested by shipper 30-apr-2018 14:49
Rohini service centre shipment arrived 30-apr-2018 08:15
Rohini service centre shipment arrived 30-apr-2018 08:14
Gopinath bazar hub shipment further connected 30-apr-2018 07:29
Delhi hub shipment arrived at hub 29-apr-2018 07:29
Mumbai hub shipment further connected 29-apr-2018 05:27
Mumbai hub shipment arrived 29-apr-2018 03:47
Nahur mini hub shipment further connected 29-apr-2018 03:38
Nahur mini hub shipment arrived at hub 29-apr-2018 00:08
New bombay shipment further connected 28-apr-2018 23:40
New bombay shipment arrived 28-apr-2018 02:12
* - 24 hr format

Dear sir,
This is regarding my shipment from icici bank. The airway bill number is [protected].

Firstly the status showed that the consignment address is incorrect and now they have held the packet with them. I am not able to understand, how the address can be incorrect. If the delivery person is unable to locate the address, he can try to call me. This is been the worst experience ever with any courier company. Kindly resolve the issue or shut down your useless company for the sake of common public.

Thank you
=
Regards

I live in amanora township, which is one of largest township in asia (Leave alone pune). Bluedart wants a landmark to this place. Service levels of bluedart is pathetic. Not once, all the time. Highest number of returns will be of bluedart only.

Courier reached hadapsar branch by 9:30, but out for delivery at 6:10 pm and could not locate address by 9pm. Wah... What a great useless bluedart.

Dear sir,
Blue dart delivery boy told me that courier should not delivered by me to your home & he said collect courier at our office.
For a delivery boy how can he said the above words to me. If we collect courier directly to your office by me, why appointed the above staff as a delivery staff?
Kindly arrange to send courier to me by another delivery boy at earliest or any other arrangement.
My order details given below.,
Pan epupm5345m allotted for ack [protected] card sent by blue dart awb [protected]
Thanking you!
Yours faithfully,
K. M. Ashik
[protected]
30.04.2018

I had ordered a product from flipkart on 25 april 2018 and exepected delivery date is 30 april 2018 but yet no intimation of recieving in destination of package or out for delivery and i had called the customer service i told that product expected delivery is 30 april but the product is not yet reached in the destination point and i also have to go somwhere else he said you can go package will not deliver means what the hell is going on i will file complaint against bluedart in consumer forum that they are doing fraud with peoples

My awb number is [protected]. Last date of delivery was 25th april and its 30 and i haven't received my parcel yet. I can see the status there out for delivery and status is "consignee not available" whereas neither i received any call from their end nor they came to my place. I am frustrated now and the customer care number is not working. Kindly, look into the matter asap.

Hello,

What are you doing guys, you said, delivery would be on sat 28 but still your courier boy was not delivered on sat. Status showing as "undelivered shipment held at location", why is it, he was on 2 min away from my location please try to deliver today, i would say that i don't want to reply from, your end saying that sorry for inconvenience, please try to deliver today, today i also contact to delivery boy but he told he is going to bath, bath is necessary or delivery or promise you decided, shame on guys.

Your valuable client which you haven't deliver courier in a single time.
Deliver time monday to friday : morning 6-9, evening 7 to 12 pm

Since 3 day status is showing as undelivered shipment held at location, at least you can call, it is piece of cake to say sorry for inconvenience, try to deliver today, why are you wasting time of others, your courier boy was arrived near to m y place and deny deliver even he dont want to look for address, he said why i wastmy time to deliver the courier and promised for sat, but he not delivered, i have call him tomorrow and he said i will definitely come on sunday but today that great guy enjoying bath and forget his responsibility i would say if don't want to work leave the job who till take this reposblity from bluedart i dont know so please deliver today or mon-friday 6 to 8 am because responsibility is important his contact is [protected].

Hi,
My name is sabir and i was having a courier to be received from blue dart. However the tracking info said that due to incomplete address, my courier was not delivered. When i went to blue dart courier office located in chrompet in chennai, my courier was there and the address was also mentioned completely. The gentleman on the reception did not handover the courier to me over there and asked to be available at home the next day which is 28th april 2018. I was waiting whole day at my home, but nobody came for delivery. It's really disgusting that neither courier was given to me at the office, nor anybody came to my house for delivery. Kindly improve your horrible service.