Blue Dart Express Complaints & Reviews

I had sent an urgent parcel for delivery from nagpur to ahmedabad paying rs 1200/- for the same. Blue dart guaranteed delivery by 12pm the next day. At 2pm i get a call from a guy named kaushik who was the delivery guy in ahmedabad asking my recipient of the parcel to come to some place and collect the parcel. He is not willing to deliver it to my doorstep claiming that he has no time to come that side. When we refused, he is threatening to not deliver the parcel and have it sent by regular delivery the next day.
Most horrible experience from what i thought was a reputed company.
I hopefully plan to sue them in the near future..

This has reference to my for awb [protected]. I wanted an early delivery to my product, was trying to contact the customer service such that i could make a request. Also, delivery is still delayed. Worst courier service. Every time i order something online, i make a special request to the merchant to not deliver the product through blue dart courier service. Blue dart service in my area is horrible to no limit. This is not my first time i am facing this problem.
Either improve your servicing or stop taking courier to my area!
Kindly resolve the matter at the earliest and consider it very urgent.

Sir,
We have a pending consignment ([protected]) to be delivered in office of postal superintendent, changanassery division. The consignment is from
Blue ocean solutions,
Idgah hills
Bhopal
Madhya pradesh -462001

The item was received at changanassery office of bluedart on 21.04.2018 and when we contacted one of your agent premkumar (Mobile no [protected]), the response was so irresponsible. We are part of a govt institution and supposed to work in a time bound manner. Due to these delays we are not able to meet our timelines properly. Kindly arrange a solution to this issue at the earliest.in hope of a positive response.

As reference to my shipment number [protected] is undelivered & he enquired road side people for delivery & i got a message to my registered mobile number stating that my shipment was out for delivery & got a call from one of your executive ([protected]) regarding shipment delivery & when i asked him to come at same address he told me that he cannot come as we have shifted & it's my own house why i can shift to other house & he is very rude & he dont have manners to speak with customer. Yesterday also i called to blue dart customer care they told me that today eod i will receive my shipment but your people are not calling and they are just updating as customer has shifted from given address and today also they done the same and how irresponsible people you are having in your system and no one is responding properly.

Today 24/04/2018, at 10.05 am, mr. Vishwas kumar maurya, while delivering me standard chartered credit card, literally misbehaved with me, when i produced my adhar card. Disregarding my age around 54 years. When i told him i would complain his behaviour, he laughingly offered his mobile number, as if saying you can't do anything. Such persons should be sacked from a reputed company like yours
Regards
Arvind maheshwari
[protected]

Dear all

Writing this email after getting annoyed by blue dart survice many times. N always disappointed with blue dart since past.

This is my current outrage is regarding awb number [protected]. My credit card used supposed to deliver at new adress kondwa khurd, pune details adress mentioned on package (Include flat no, society name, area name, city, pincode and contact numer i think enough to deliver as on same adress i get from others couriers) which were confirmed by your call centre still they not satisfied with that, by mentioning incomplete remark though on same adress i get all other courier.

Seconds thing is without my concern they sent package to my old flat which i left 3 months ago because as per my predictions its from there main delivery centre, who had givwn authority to you to do so.

Didn't understand why you people dont call n ask, who guide to take such decisions.

Kindly consider this request i m really fed up tried call customer care but not satisfied with feedback. Hope you are higher authority you can help me out.

Thanks
Abdul mukheem sayyed
[protected]
Pune

Dear sir. I manisha gupta applied for the new atm through yes bank and same has been rec'd by patna blue dart office on 14th april... Till now almost everyday i am calling to blue dart patna office to get my atm card. They are not picking up the phone and also till now they are not delivering my package. Now it's a digital era and everyday i am facing problem due to the atm card. Kindly help me in this issue.
Manisha gupta
[protected]
[protected]

I am extremely frustrated with your service you guys are absolute ### company. That delivery person came to my address and went away without delivering the package. What a ###! And adding to that he has also updated that my contact extension number is missing. He couldn't use his brains and see that it was a Mobile number and not landline. Tracking number [protected]

My shipment number is [protected].my parcel delivery date is 17 th april. But it is not received yet in chennai. I did not received my credit card yet. I need it. I contact many times to blue dart customer care executives but they dont gave any response. I tried lot of times but you don't think the time of others.
My contact [protected]
Please do the needful.

Blue dart is the worst courier service because i still didn't got my courier and I'm waiting from past 3 days but they are saying they have sent the courier but I still didn't got my courier my tracking no is [protected] they should have to give the courier on Saturday only[protected] but today it's[protected] from 3 days I'm tracking the courier from blue dart website the courier person comes near to my place and he goes to some other location but land mark is Newton public school which i have given and today he came near to my land mark you can see in image which I have uploaded actually I'm really facing lot of problems. Because of the worst courier service I'm waiting for my debit card because of the courier I can't do any bank transactions the courier person didn't call me nor SMS me. Please do it needful thank you.

This is regarding the AWB number attached provided in the attachment below. I have become sick and tired of calling the call centre and repeatedly requesting for a delivery between 9-1PM as I am out for work post that time frame and as you can see there has been mutiple delivery attempts made in the evening. I don't understand that if you have an option of rescheduling a delivery in the time slot mentioned, how difficult is it to make it happen at the designated time?
Further, no contact is made to me except for a mere "Sorry we missed you" card every single day with no direct number of the person I can get in touch with.
This has been going on for a week now and your call centre number is not even toll free so I end up wasting 15 bucks everytime I call, because of the innumerable numbers that I have to press to reach to the customer care person.
I am fed up and feel harassed and want this matter to be taken up pretty seriously. Otherwise I am willing to escalate this to your senior officials and ultimately to social network websites as you guys provide customer service and this kind of lax attitude is highly unacceptable.

Hi,

My name is salini. I was supposed to receive a chequebook from axis bank on 19-apr-2018 from bluedart service having awb no. [protected]. Till date (23-apr-2018) my cheque book is not delivered. The courier boy is not even attempting to deliver and the status shown in bluedart tracking details is either location unlocatable or premises closed. How is it possible. Bcoz same bluedart courier has delivered my debit card a month back on the same address.

This is sheer negligence from bluedart services. When asked them thaat i will pick up the courier from bluedart aoffice the same is being rejected. What a pathetic service bluedart has provided.

Bluedart to improve tracking and give a proper update. Courier boy can try to call once.

Regards,
Salini

My shipment number [protected] i have not yet received my courier, even no has contacted me but while i'm tracking my order daily its showing delivery attempted, hence whole day i'm waiting for my courier no one has even knocked my door how you can show delivery attempted. This is the worst service that i have ever used, fully disappointed if somewhat shame you people have on your face deliver my courier asap

Dear sir/madam,
This is to inform you that i am not receiving my courier at my address. Your delivery boy ask me to come xyz location to collect the courier.
As we zydus health care ltd mumbai is big corporate customer of yours. Please not to collect my courier if you are unable to deliver.
My address is vikram saini munshi ji ki bagachi, near aamliyan chowk ward no.35 ringas road chomu jaipur. Pin code 303702

I have purchased items from amazon and they picked a bluedart as a courier provider with tracking number [protected].

Bluedart picked up my parcel and they are sending sms to me around 11pm and says that they are unable to deliver in my area.

Now my complaint is that if they are unable to deliver then why did they picked up the parcel.

Again i like to know that whom do they need to inform whether me or amazon who have given them a parcel to deliver.

Blue dart having my courier [protected]. It had to be deliver on 19th April but till now no call no delivery. What a rubbish is this? And main thing is that in the status it is showing as property closed. Now am calling to executive he is not picking up the call.

I will never suggest to any one to use the service of BlueDart.

As i updated a complaint on the website i got a reply on my contact number as your order will be delievered by today with no such details so thay i can attempt for something from my side and so, please help me to ealk up to that order so kindly make a contact of to the person who is to deliver the packet and if not please share me the number or kindly, take a step to resolve it

Dear,
My shipment no is [protected]
Address manson is indian oil nagar sit 2
Sector 55 noida 201307 how is possible this address is incomplete.
If this address is incomplet so i have some old shipment no which is i have received on same address 1.[protected]
2.[protected]
On this topic i talked to mr arun at sector 63 branch & mr. Arun bist told me (Ok i will send this shipment tomorrow at same address & call to you also)

This decision done on 20/04/2018 at 3:30 pm

Hi
Please note my awb. Number is [protected].. My adress is r-1/47 budh vihar phase 1 delhi 110086 — 10 fit gali radhika mandir road, near vidya sagar school.. Nick name suraj.. Plz call before come...[protected], and [protected]

Due to wrong adress mentioned by you my couirer is hold from[protected] and still i have not received same. I request to bank all ready and they told me the hold from blue dort side. They allready clear all things on[protected].

I have called to blue dart office in sector 11rohini but they didn't receved any call. Also called to custmer care which is chargebel they also not respose.

I request u plz send my packet till tomarrow.

Thanks / regards
Imanual kamath

On 20/4/2018 my package has to be delivered but due to unsufficent land mark needed now i want to know about solution of this. Problem as soon as possible i want my package ungently please re - delivered it as soon as possible
Please insert my land mark in the delivery of package which is (Near r k memorial public school khora colony indira vihar street no. 5)
This is the land mark which has to be feeded in delivery address