Blue Dart Express Complaints & Reviews

I want to say that, i have ordered my paytm debit card and paytm sent me that via your courier company and this card is out for delivery on 26 of march but because of your bad customer service provider (Delivery boy) i have not get my card. I call him 3 times from 27 march onward and he responded to deliver next day but he not deliver yet.
So you take action for your better image
My order id no. [protected]
I also say that their is no mistake in my address because recently i got 2 courier by your blue dart courier.

Waybill no : [protected]
Till date i have not received the shipment. We have given rs. 400 for delivering the shipment but nothng till date... Nobody is bothered to call us... Nobody is answering the calls... We were told in 48 hrs msx we will deliver it to the given address but nothing.
I have given google maps also to reach my place but none is bothered.
Shared all details to [protected]@bluedart.com but nothing happening... I requested for his contact number but he never bothered to share...
Isn't it a pathetic service.
Please look into the matter on urgent basis.
Regards
Suneel
[protected]

Status and scans
Location details date time *
Waybill no : [protected]
Jammu consignee's address unlocatable/landmark needed 31-mar-2018 19:00
Jammu shipment out for delivery 31-mar-2018 18:30
Jammu delivery on next business day 30-mar-2018 15:36
Jammu shipment arrived 30-mar-2018 12:38
Jammu shipment arrived 30-mar-2018 12:32
Jammu outer area shipment further connected 29-mar-2018 18:43
Jammu outer area shipment redirected on same awb 29-mar-2018 15:55
Jammu outer area wrong pincode, will impact delivery 29-mar-2018 14:33
Jammu outer area shipment arrived 29-mar-2018 12:28
Delhi hub shipment further connected 28-mar-2018 17:31
Delhi hub shipment arrived at hub 28-mar-2018 01:44
Nehru place shipment further connected 28-mar-2018 00:32
Nehru place shipment arrived 27-mar-2018 21:32
* - 24 hr format

I already tried to contact the blue dart office in jaipur, they provided me the delivery boy number but he is so arrogant that he said just a flat number is missing that's why they did not delivered my order and he is not say yes after updating the information as well.
It's a very poor service and trust me when i say this that customer satisfaction is nil.

Hi as my order was supposed to come on 3rd april it came to pune on 30th march n they mentioned that my address is not correct as i tried to call the number it's either not pickup or working off on sunday. My bill no. [protected]n reference number 10286456. All the other agents contact me n come to deliver my parcel but this is something strange no call etc. Please help me

On 30 th march i have to receive my credit card where i had received the message stating that " your delivery will be attempted today" but after some time they have changed the status to "consignee's address incomplete/landmark needed" with out calling me either they have changed the status. (Bank had accepted the address then what is the problem with u guys?") on the same day i went to bluedart - somajiguda they said they will re-attempt the same to my office address next day so i left the office at that time. Next day morning i am in an urgency so i went to the bluedart somajiguda and get confirmation from them they said that they will deliver on 31st march 2017, i have been waiting in office till 8 pm nobody called and again status has been updated as customer unavailable at 8 pm i have went to the bluedart - somajiguda they said package was not with them and will be delivered on monday, what the #? I have to make an payment before 31 st which was declined because of this # bluedart i have lost almost 25k whom to ask?

Status and scans
Location details date time *
Waybill no : [protected]
Somajiguda shipment redirected on new airway bill 30-mar-2018 18:39
Somajiguda consignee's address incomplete/landmark needed 30-mar-2018 15:03
Somajiguda shipment out for delivery 30-mar-2018 14:32
Somajiguda shipment arrived 30-mar-2018 13:01
Somajiguda shipment arrived 30-mar-2018 13:01
Hyderabad hub shipment further connected 30-mar-2018 11:24
Hyderabad hub shipment arrived at hub 30-mar-2018 09:33
Mumbai hub shipment further connected 30-mar-2018 06:05
Mumbai hub shipment arrived 30-mar-2018 02:36
Nahur mini hub shipment further connected 30-mar-2018 02:23
Nahur mini hub shipment arrived 30-mar-2018 02:20
New bombay shipment further connected 30-mar-2018 01:15
New bombay shipment arrived 29-mar-2018 19:57
* - 24 hr format

Hi,

I got a call from your employee Sunil (Mobile Number: [protected]) saying that he has reached my office to deliver the package but unfortunately as I was not there; I told him to leave it in the office. Later, when inquired at the office regarding my parcel I was told that it was not delivered. The reason for not delivering the package was simple, your employee had to take a lift to deliver it to the 7th floor, thus he decided to take the package back saying that it will be delivered by some other person day after tomorrow. So this is how we are treating our customers?

Regards
Ayush Sethi
([protected])

My delivery number is [protected]. I was available at given address but delivery man had not come any say that he checked i was not there. Please hire the right person otherwise we are facing these problems. Its been 31 days for the shipment arrived and every day they are updating wrong status. I have many works to do not only stay at home all the time to wait for the delivery but also many others.

I have requested to kotak bank for cheque book on 26th march for my saving account. And i have checked status online on blue dart website on 28th march 2018 and status was showing as consignee's address incorrect. Then i have spoken to kotak's representative and they said that please talk with blue dart customer care regarding this. Then i have spoken to blue dart representative and they told me that kotak doesn't provide correct/incorrect address and they told me to ask you to forward one mail regarding this.

And i have spoken again to kotak bank representative and they have forwarded mail to blue dart. But still i didn't get courier.

Please find the below courier detail:

Awb# [protected]
My contact:[protected]

I had placed a gift card order. It's been like a month (It had placed the order on 27th february'2018) and still haven't received it. When contacted the gift card company (Itz gift card) they said, it is delivered via bluedart with awb number - [protected]. But i haven't received any order nor i got regarding the delivery. I am not able to contact bluedart. Please help.

I had order a package from amazon, to me delivery date was sent on april 2nd, my package which arrived today when inquired about your delivery guy refused to come and deliver my order and your delivery guy was rude and vulgar and refused to deliver my order.

Mywaybill no :[protected]

Reference no :d25qfq6nb
Pickup date : 30 march 2018

Please look in the matter

Worst delivery service by bluedart

I am from mahabubnagar 509002. I think this pin code is serviceable by bluedart courier team in mahabubnagar...

I am writing this because i am very unhappy with your waste courier service..

Problem is i purchased a products in amazon.. My bad amazon people gave this order to the waste service bluedart...

I have to receive the parcel but today...

My consignment no. Waybill no : [protected] ref no : cp[protected] has been tracked and found it was reached aligarh at 12.00 noon and now it shown that out of delivery at 4.00 pm.
The consignment not reached to me till 5.15 pm then i have inquired from aligarh office from ms. Manju and mr. Neeraj, they told that it was returned back not delivered.
But no one has reached to my address and then they said no delivery boy who can deliver the same.
Very funny such a costly courier agency can not deliver the consignment as no delivery boy.
Please look into the issue immediately.

This number[protected] always says it's not connectable...

This number +[protected] is always busy.

I have not received my shipment yet. This shipment was done through a seller from ebay on a purchase. He is also not responding. The parcel is from indore to coimbatore. Blue dart's tracking link shows the same status for the past four days, that is it is in bhiwandi hub since march 27th....

I ordered a eyeglass from lenskart. I was informed that the courier will be shipped though blue dart. I provided my address which is under the coverage area.
There was a delay in the order delivery. I found out surprisingly that my address was out of coverage area.
I contacted your customer care and collected the address of the place where my order was present. I went there and saw that it was closed in the morning. I went there around 6 pm and saw the place was shut with a banner of to-let.
I paid an amount of 1866 for the order. This inconvenience is not bearable. Pls help me as soon as possible. I am leaving for my business 2 days from now.
It is in my town, it won't take more than 30 min to deliver the product at my place.
The address of courier service was:
Sharma associates
Behind of women college
Near dr. O. P. Lath clinic
Bargarh, 768028
Odisha.

Order id: [protected]
Tracking no. : [protected]
Please take action as soon as possible.

Anshuman panigrahi
Bargarh

Respected all,

Till now we have not received the below shipment wherever your site has showing
Delivery confirmation on yesterday at 3.15 p. M but physically we are still blank position.

It is most urgent issue. Please do the needful.

Waybill number : [protected]
—
Pickup date : 21 march 2018
From : faridabad
To : howrah city
Status : shipment delivered
Date of delivery : 28 march 2018
Time of delivery : 15:15
Recipient : stamp

I have not received my shipment till now. I have called more than 5 times on your call centre number to request for delivery atleast by 1 pm, informed the reason that i stay alone and as i am working i reach home by 10 pm.

No courtesy shown by you guys. Pathetic service. This is not the first time usually this guys do the same thing again and again

Shipment - [protected]
Regards,
Pallavi singh.

I have received a call from [protected] and the guy told me that he was speaking from blue dart and told me that if you need your parcel then come to my office, then i told him that the order was cash on delivery so can you please deliver to my doorstep then he told "aapko shaman lena hai ya phir hum parcel return kr dein"in a very rude manner. Then i told him that why i am paying cash on delivery charges then he told me that i am returning your parcel and disconnected the phone. The office address of the mentioned blue dart guy is kanti chawk, under indian overseas bank.

Dear team,

This is to draw your attention to the unsatisfactory courier service and rude behavior by your company representative.

Regards to waybill no : [protected] & reference no : [protected].

On march 29, 2018 at myhome hdfc bank packet was handed over to my aunt since i went on some emergency. When your executive called i have told my aunt was there to collect the parcel. When he went to hand over, requested for id proof for which she looking to submit mean while executive started shouting and started arguing with old lady in very impolite manner with abusive language in a very rude manner.

He didn’t listen to her even she was requesting for little time. His tone was very aggressive, and he also refused to make the correction, telling her that it was his fault to do this job in your company.

I don’t see any sense in telling you the word-to-word conversation she had with this impolite employee of your agency, but i am sure that after knowing this incident, you will definitely take some action to educate your representative on his behavior with customers which will prevent the loss of your business in future.

As i am sure that being a reputed logistics agency, you must be concerned about the image of your company, i believe i have done the right thing by passing on this information to you all.

We will be available at [protected] to provide more information if required.

Regards
Vamsi krishna

Nursery live has sent a product through blue dart. Tracking no [protected]. I haved faced several isssues with blue dart from pilfering products to wrong update on website that customer was not available. Now their call centre executive says it cannot be delivered today because today there is west bengal board examination happening. When all shipping services are working i fail to understand why blue dart manages to come up with all sorts of excuses. I am really irritated with them and i feel frustrated because it is a birthday gift. Hight time, blue dart compensates me for the several issues i faced by their irresponsibility.

Waybill number : [protected] reference no : [protected]

Pickup date : 16 march 2018
From : manipal
To : hissar
Status : returned to origin at shipper's request
New awb number : [protected]

Courier boy call me and ask me my complete address

And say me your shipment is delivered to you as soon as

Courier show status "returned to origin at shipper's request"
That is wrong