Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Jul 23, 2026
Complaints 10607
Resolved
944
Unresolved
9663
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 325

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sarveshbijjargi603
from Bengaluru, Karnataka
Apr 20, 2018
Report
Copy

Address: Belgaum, Karnataka, 590011

AWB NUMBER : [protected]
The above order refernce number says it is delivered but says not received. This is the 4th time i am complaining about the same, yet there is no response through bluedart, customer support or message too.
Will you solve this complaint within 2 days or should i go to consumer forum/court?
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jakka Nikhil
    from Hyderabad, Telangana
    Apr 20, 2018
    Report
    Copy

    Address: 509209

    I lost my courier package. I mentioned respective delivery executive that i will collect from there store. But they returned it back. I tried contacting customer service executives but none of their numbers seem to be working. I am # up with their service. I appreciate the response as early as possible. The package is contained with some important stuff which is necessary
    Blue Dart Express customer support has been notified about the posted complaint.
    Neha Yadav
    Shipper 253186
    Soul future inc.
    Sender. Vertical.com
    Address: 408 ubh plaza
    Pin code:395006
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Devjyoti Sarkar
      from Hyderabad, Telangana
      Apr 20, 2018
      Resolved
      Report
      Copy
      Resolved

      Hello,
      Axis bank sent me a courier through blue dart with consignment no. [protected]. On 18th april the shipment was out for delivery and the delivery boy make a call to me that he is in my office address with the package.in the package there is two addresses given one is my office address and another is my residential address. I told the delivery boy that i am not in office and make the delivery to my residential address. He told that he will delivered the shipment to the residential address. But till now i don't get the shipment yet and in the blue dart tracking system it is showing that the package is held at location. I schedule the next delivery date to the 23rd april and i desperately need this package to my residential address. If i got this package to my residential address i will be highly obliged.

      Thanks
      Devjyoti
      Jun 17, 2018
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
      Apr 14, 2018
      nikita matthai's response
      411016*
      Not deliveing.calling once after not picking call after repeated calling.pls take action
      Dear sir i am sahil from jind haryana and i want to tell you about your company have delivery of our shipment is not good delivery boy taking tip and extra money and in the office many times my product delivers to other people
      What the hell you are doing... i have order an kurtis.
      Wht u have delivery... triviyaaa company .shame on you . What ur cheating the people. Its not like saree or kurtis . Its like certain. I have order an kurtis ... not an saree or certain ... i have pay 1392r.s return me or send me kurtis which i have order .. chiiiii shameless and my order no is 97723
      Hillo .
      Name= Bipin singh Maine 3 pack combos fastrack watch rs.1100 /-oder kiya tha wah dublicat aya h mere pas koi oder no nhi write h box pr only ye no. Hai.
      Ref.no.BT110507
      Gst. No.07HHXPS2914E1Z1 ...

      Plz mera pyt return ke liye mere help krey
      Cash on delivered tha aur box pr jo returan ke liye no.diya gya h [protected] h yah no.off h.
      Dear mam/sir,

      My consignment with way bill number [protected] and reference number[protected] is already on the way. But I want the delivery location to be changed to
      Flat A/5, Renuka apartments, OPP Joshi hospital, next to Kamala Nehru park, bhandarkar road, Pune 411010
      Helpful
      Found this helpful?
      5 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AnilG123
        from Chennai, Tamil Nadu
        Apr 20, 2018
        Report
        Copy

        Address: Chennai, Tamil Nadu
        Website: www.bluedart.com

        Sir/madam, i had received information about the despatch of my pan card with delivery date by 14 apr 18... When i did not receive the shipment till date, checked online to be shocked that the consignment had reached on 14 apr 18 and is being returned back to nsdl citing recipient not available at the address... This is absolutely untrue as i have not received any call nor any bluedart delivery person has come to our residence... We had kept the guard and reception informed about the same and there is no record of any visitor to our flat...

        Customer service from blue dart is very poor, ravi r from customer department not understand the customer and will take rudely to the customer, file a compliant on this also.

        Request find out what happened and ensure the delivery is rerouted to the same address at the earliest... Thank you..
        Regards...
        Anil
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MSuvasiniMenon
          from Bhubaneshwar, Odisha
          Apr 19, 2018
          Report
          Copy

          Address: 734011

          Sir/madam, i had received information about the despatch of my pan card with delivery date by 15 apr 18... When i did not receive the shipment till date, checked online to be shocked that the consignment had reached on 10 apr 18 and is being returned back to nsdl citing recipient not available at the address... This is absolutely untrue as i have not received any call nor any bluedart delivery person has come to our residence... We had kept the guard and reception informed about the same and there is no record of any visitor to our flat...
          Consignment no abw [protected]...
          Request find out what happened and ensure the delivery is rerouted to the same address at the earliest... Thank you..
          Regards...
          M suvasini menon
          Pan ack no: [protected]
          Email id: [protected]@gmail.com
          [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anurag54554
            Apr 19, 2018
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.bluedart.com/servlet/RoutingServlet

            I had a order through Bluedart with Waybill No : [protected] Reference No : 1261089 but it shows the current status as wrong PINCode and Shipment Redirected On Same Awb.I tried contacting the customer care but no one ever answered, the customer care call always gets dropeed whenever tried to talk to representative
            .My important document are missing when would I get them, please help me?

            I entered the correct address and the crrect pin Code but I don't know why they said that Pincode is wrong and without contacting me returned it back.

            This is not the first time I am suffering this but bluedart does it every time.
            Strict action should be taken against this please.
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sami COol Ali
              Apr 19, 2018
              Report
              Copy

              Hi
              As per the website, i have received my courier on 16th April 2018 at 12:03 but i haven't received it. my tracking no is [protected] . Also i haven't received any msg or email for the collection of my package. I am an employee of Optum and the address which i mentioned is of my office only... it was delivered from Mumbai and had to come in noida, 144 please look into this and kindly revert ASAP.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Khalid Khan1995
                from Dhamtari, Chhattisgarh
                Apr 19, 2018
                Report
                Copy

                I order a power bank through mi official site on 04/04/2018 which has to be delivered by the bluedart courier services. It's been more than 15 days i didn't receive the parcel and when i tried to track the status of my parcel it was mentioned that the consignee refused to accept the parcel. I tried to register the complaint the customer care no. But they refused to accept the fault and didn't resolve my issue. My tracking number is [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kahan1990
                  from Delhi, Delhi
                  Apr 19, 2018
                  Report
                  Copy

                  Address: Chandigarh, Punjab, 160101

                  Hello

                  My order waybill number is [protected].

                  This shipment is for icici bank. I even visited my nearest bluedart physical office (18/04/2018) but they refused to give my delivery. Today i check my delivery status: undelivered shipment held at location. So how i can get my delivery.

                  Please call me [protected] and inform whether i will be getting delivery or not.

                  Thanks
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sanjeev Srinivas
                    from Gannavaram, Andhra Pradesh
                    Apr 18, 2018
                    Report
                    Copy

                    Address: Hyderabad, Andhra Pradesh, 500036
                    Website: Blue dart

                    Actuallyy parcel delivered date is 16/4/2018. But mypay tm atm &debit card not delivered still now. But my courier is arrived 16th april morning at malakpet blue dart thirumamala towers, but he's not delivered still 18/4/2018, but i receive call from 17 april afternoon from bluedart, he's telling ur courier will be delivered at 18 april, but i am seeing at 6pm but he's not delivered after 6pm iam going to blue dart courier point but he's is not given my courier and he's behaviour is very rash and he told blue dart delivery boy 17th april came my adress but he's not call the phone to me and he's name devendra he's is very rash talking and behaviour and iam told to devendra sir it's very urgent plz give my courier but he's not given my courier &how to receive my courier plz help me it's very urgent and coustamer care no al so not working, finally 19 april 2018 this day not delivered my courier iam going to consumer court next day this is very serious& my courier track no is [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      HimanshuDoneria
                      from Pune, Maharashtra
                      Apr 18, 2018
                      Report
                      Copy

                      Address: Agra, Uttar Pradesh, 282005

                      Hi team,

                      I am feeling pity about your services. Icici bank sent me documents on 10 - april at waybill number : [protected] that was reached on destination city office on 12-april. I tried to communicate with customer care. They responded me due to improper address, consignment was not able to deliver on time.
                      My concern is that if they have such issue why they didn't try to reach me out on call. And when i tried to call them but all were barred calls.
                      Few days back i receipt another consignment (Awb - [protected]) at same address. I don't know, what is the issue with them this time.
                      Please resolve the issue and deliver at earliest.

                      Regards
                      Himanshu doneria
                      Cont no. [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Parwinder Singh Sudan
                        from Hiranagar, Jammu and Kashmir
                        Apr 18, 2018
                        Report
                        Copy

                        Address: Jammu, Jammu and Kashmir, 180005

                        Dear sir
                        My parcel if no [protected] has reached jammu on 14th april as per online tracking but has not been delivered to me till now. Online tracking shows wrong or incomplete address where is address is correct and i have been receiving my parcel since many years through your courier only. I never received any call from any delivery boy.
                        I have been contacting your jammu office at[protected] for last three days and some madam is daily assuring me that parcel will be delivered today.
                        Kindly look into the matter urgently otherwise i will be left with no alternative but to resort to legal proceedings.
                        Regards
                        Parwinder singh sudan
                        24/1 karan nagar
                        Jammu
                        Near central jail ambphalla.
                        [protected].
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sj2194
                          from Gurgaon, Haryana
                          Apr 18, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560045
                          Website: Paytm and Blue Dart courier

                          I have ordered a product from paytm. Yesterday i got a message saying that the product has been delivered at the mentioned address but i have not received the order.
                          To my surprise, the concerned delivery person didn't even call me before or after the delivery and as it is i haven't got my product.
                          I tried calling the customer care of Blue Dart and Paytm regarding this issue, but no one responded.
                          Pathetic service from both the sides.
                          Please revert back and resolve my issue.
                          Apr 19, 2018
                          Complaint marked as Resolved 
                          They called back up and clarified for the discrepancy.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raunaq Singh Gill
                            from Gurgaon, Haryana
                            Apr 18, 2018
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110049

                            I am expecting my package to arrive but when I spoke with the customer care, I was given an address of a transit centre in Assam.
                            After that I have been trying to get through to the customer care and no one is responding.
                            I request you to value my time and help me get my package by today itself because it will make me lose a year on my career and over 12000 rupees in bookings.
                            Please respond at the earliest possible.
                            Regards
                            Raunaq Singh Gill
                            [protected]@gmail.com
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              from Mumbai, Maharashtra
                              Apr 18, 2018
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411020

                              Dear sir/madam,

                              Awb number: [protected]

                              I am unable to understand why my parcel is not being delivered in my location.
                              Your delivery boy called me on[protected] at 6.15 pm that time i was left from office so i told him to come on next day in my working hours.
                              But next day that boy was neither call me nor received my call. Still i am trying to call him but he doesn't reply me.
                              The mobile number of delivery boy is [protected].

                              Kindly look out the matter seriously and sort out at earliest.

                              Worst services of blue dart courier has experienced.
                              Blue dart is loosing its brand name because of this kind of employees. Kindly look into this section.

                              Thanks & regards,

                              Arjun ghagare
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Already we sent courier with proper documents, such as ( invoice, GST ) but still shipment not delivered, we have search in tracking details, it shown hold for regulatory paper work. so kindly dispatch the material with priority. it is very urgent
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AKS Money World
                                from Bengaluru, Karnataka
                                Apr 18, 2018
                                Report
                                Copy

                                Address: Belgaum, Karnataka, 591126

                                I here above cited subject is that undelivered shipment at my address which i have provided against this way bill no-[protected]. They didn't make any contact to me, unnecessarily on tracking status updated as "undelivered shipment held at location" tell me why have you taken this courier without verifying of your service facility location?
                                Please provide my courier as soon as possible.
                                Contact no-[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Dear sir

                                Pls looking on the shipment ref no. [protected] matters. This shipment is not received me till date. No mobile call received for delivered this shipment & online showing restricted area items not delivered. Pls contact me before delivered my shipment. My contact no is [protected], [protected]

                                Thanking you
                                Jitender kumar
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  teeeere
                                  from Kolkata, West Bengal
                                  Apr 18, 2018
                                  Report
                                  Copy

                                  Address: Khordha, Odisha, XXXXXX

                                  Please note my shipment was handed over 0n 12th april from Mumbai to bhubaneswar. shipment awb no [protected]. I am still awaiting for delivery
                                  Delivery boy looks very sluggish and negligent.Shipment is already recd. by branch but not delivered on time . kindly take prompt action to expedite the shipments and to maintain the credebility of the premium courier service.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pawan Kumar 1988
                                    from Pune, Maharashtra
                                    Apr 17, 2018
                                    Report
                                    Copy

                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    Dear Team,

                                    Kindly be informed that I sent one courier with POD no- [protected] on 11th April 2018. But it has been pending on same address since 12th April 2018. Please help me to send this courier with timely period. it is very urgent for me. I was sent my courier from Chandigarh location to the Noida location at PF OFFICE A-2C, SECTOR 24 NOIDA - 201201 but it is currently at Noida Sector 16 since 12th. please reach at proper address.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Drpinky
                                      from Ranchi, Jharkhand
                                      Apr 17, 2018
                                      Report
                                      Copy

                                      Address: Imphal East, Manipur, 795001
                                      Website: [email protected]

                                      My stuff has been sent from chennai and already reached imphal, manipur on 15th april n till now not yet delivered.. Neither they are picking up the call... Really bad service..!!! Its urgent n i would like it to be delivered today itself... Customer care number [protected] is also not working...
                                      Is this the service you give to customers..??? Kindly reply n deliver my stuff to the said address asap...
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Imphal bluedart is not picking up the call neither delivering the stuff at the said time. This is indeed ridiculous when u cant deliver my stuff on time. Ur customer satisfaction is hopeless... Pls send my stuff at the said address today. I have already informed its urgent...still no reply neither delivered.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nikis1009
                                        from Chennai, Tamil Nadu
                                        Apr 17, 2018
                                        Report
                                        Copy

                                        Address: 400063

                                        My consignment is not delivered. Courier boy did not call me anytime to check address with me.
                                        I checked my courier on blue dart website.
                                        The status was Undelivered Shipment Held At Location. Hence, i called bluedart on 14 Apr 2018 to tell them landmark, but they responded very rudely and mentioned they will send courier back to originator's address. The courier had very important documents from bank and they are undelivered now just because o[censored]NAWARENESS, IGNORANCE and ARROGANCE OF BLUE DART.
                                        WORST DELIVERY SERVICE EVER.
                                        WAYBILL # [protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit