Blue Dart Express Complaints & Reviews

This incident happened on march 24, 2018.
I've received a call at around 3'o clock from customer care saying that i've received the icici insurance letter which i had previously applied. Instead of delivering the product they are asking us to come to the office and collect the product.

When i asked that need to deliver to my home address then they said they will come in one hour and i had waited for 4.5 hours and then i went to the customer service vuyyuru (Place). When i asked why the product doesn't still delivered they are still delivered. They are saying some cock and bull stories.

They have the moto that not to give the door deliveries.
This is not the first time and this has happened previously also.

I don't think they don't care about the delivering the product. Period.

#[protected] way bill.
I dont have Received this delivery till date but in online system they shows delivery is delivered on 23-mar at 15:04.but still no one come to delivered parcel. And your custmorcare also not given me solution of this problem.This delivery is very Important for me.so please help me.
Contact no:- [protected]

A shipment from Herbalife booked on address of gaya bihar, but your employees from gaya is not deliering the courier saying that, we don't deliver at that place.
.if you were not delivering at that place why have you taken the courier .way bill no - [protected].
I want this item to be delivered in my village as i have mentioned in address.

Hi,

This is in reference to awb# [protected].

This shipment arrived at my place on 21 march. Since i was in office, i was not able to receive the parcel. Thereafter, i have made multiple calls on 21 march, 22 march, 23 march to reschedule the delivery for saturday 24 march between 03 pm and 06 pm.

However, the bluedart delivery ignored all these messages and continue attempting delivery at 11 am on weekdays.

Today, 24-march, i received call from bluedart delivery (Phone number [protected]) telling me that delivery has again failed as no one was at home. I told him that i had rescheduled delivery for 3 pm to 6 pm (Multiple times) so he should deliver at the same time.
He completely ignored and told me that he is too busy with other deliveries and cannot deliver today.
My complaint is that despite rescheduling the delivery and calling multiple times, why is my request completely ignored. The delivery person is not reachable at the contact number and he is constantly disconnecting all my calls.
Please get this issue resolved and ask him to attempt delivery between 03:00 pm and 06:00 pm today else i will lodge complaint with consumer court.
This is no way to deal with customers. The service is really pathetic.

Regards
Deepti

Contact: [protected]

My name is koovendran and i am working as pc in tirupur police station. My contact no is: [protected]. I have applied for pancard and it has been dispatched through bluedart courier (Awb no:[protected]). When i checked status of my pancard with the awb no. The status mentioned is that "your pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is 'consignee was not available". But i haven't received any call from bluedart office or from any concerned person regarding the return of my courier or for delivery of my product.in such case how can they return with contacting me and mentioning the status as consignee was not available. Pan card is an important document and how they can be lethargic in delivering such an important documents. Many of the customers came there with same complaint when i went to the courier office. They are answering very lethargically. Kindly take necessary action to resolve this problem. Kindly take a note of the reviews in google for your branch because none of the person said even ok for their response. Every one gave the review as very poor service.

Shipment delivary at 22:00 for office address (Is it possible to recieve at 22:00 from office??) and your executive did not call me when they try to delivar my item (How i know my shipment going to delivar at that time without call?
Showing irregular reasons to delivar items there is no sincearty in this by executive
My weigh bill number: [protected]

This complaint is regarding complaint for all the shipments related to jodhpur region, the delivery guys not even contact the recipient and report that address not found. Not happy with your services at all. Please kindly look into the matter as many of my client and myself are not getting are courier on time.
For reference my awb [protected] has not been delivered to me and no one contacted me.

Actually my credit card was dispatched on 22/03/2018, and when i'm tracking my consignment it's showing address is incorrect. How it can possible because my registerd address is same and my mobile number is [protected] with out any call or visit how they say it's incorrect of my address 44-6, hanuman nagar moulali, 500040. Consignment no [protected].

Respected sir i was suppose to get a very important document in my residential address through blue dart and as the standardised system they should call me before reaching my address or maybe after reaching but they did not call me or ask me my adress infact they went to the wrong address and returned the parcel back to blue dart saying that the address dint match how can be they so irresponsible now i shall never suggest anyone to use blue dart courier my waybill number is [protected]
Reference no is[protected]
My name is ejaz siraz and adress is 5/10d rifle range road kolkata 700019
It was a very important document for me and i shall file a police case against your company how could you make such a blunder

Credit card was dispatched on 19th march 2018 and i did not receive till yet.
I am unhappy inform to you that blue dart delivery person did not tried to reach me at my contact numbers and i did not receive any call or miss call till this complaint, so how they can say, have been tried reaching to me.
I have also touch with your customer care but that service really horrible. All customer care executive are totally duffer. They don't know how to guide anyone. They have unethical behavior and they are so illiterate. They was arguing that delivery boys called and you have spoke. Very bad and horrible services of blue dart. I am available on address and call both so what showing on blue dart portal tracking system. Please stop this service all over india.

I have received a welcome kit from kotak securities with awb no.[protected]. My address 8/101, shivalik, kalindi mid town, byepass road, devguradiya, indore 452016.
It was scheduled to be delivered yesterday. No one turned up but it was updated in your tracking system that it was not delivered as the door was locked.in fact we were at home and no one came. Again today we waited for the delivery to happen but no one came.
Your delivery boys are so unprofessional and derilect. How can they say door lock when they never visited our home? I find dtdc a much better courier. Taking this matter to kotak also so that they need to rethink on giving bluedart work in future.
I will receive a call from your office tomorrow asking me to collect the parcel from your office. This has happened once already few days back.
Can you look into this and get back to me by tomorrow morning. My number [protected].
Samuel sudhakar

I ordered a product from paytm through blue dart. Yesterday i checked the status of my consignment out for delivery after few minutes it shows consignee's address incomplete/landmark needed. I checked the status today to know where it is then i saw "undelivered shipment held at location" and i went to blue dart delivery office in ranchi today[protected]. They refused to deliver my consignment no awb [protected] and usage of abusive language by the courier delivery executive of blue dart ranchi.

I am not able to understand why the guys are not delivering on my address which is not rural area...
My contact no. - [protected], [protected]

To blue dart

This is regarding refusal of delivering my consignment no awb-[protected] and usage of abusive language by the courier delivery executive of blue dart.

The executive called on phone for delivering the credit card. He fixed up the time 10.39. Am and then arrived at 3.33 pm

Finally, the person came with the delivery package and used abusive language on my phone that if you come late by 1 min i will return the parcel

He even said that the courier will not be delivered and what so ever action i want to take i may do that and now in no body can get that parcel delivered at my address.

If this blue dart employees will do... Then i don't think that anybody will be interested in getting services from blue dart.

I am sorry to say with this experience i will never ever use blue dart services.

Hii sir/madam Mera shipment muje nahi Mila h Lekin delivered dikha Raha way bill no- [protected] and my contact no- Joginder Singh and mob no-[protected] plz contact me now sir pls block this site jis se age koi cheat na ho sake aur Jo mera amount kata h Rs 8499 /- use wapis karwane ki karpa kare aur aisi site ke khilaf salakat karwai ki jaye taki age aisi presani na ho

Sir, yesterday i had received a call from [protected] (A blue dart courier boy) at 1444 hours for picking my consignment (Icici credit card) at that time he was at my company premises but sitting in another office so i told i am there in canteen which is just basement of that building so i request to give my consigment at my place he replied currently i am busy and will come when as i free.

But he again call me 1502 hours and using bad language and said kindly collect your consignment from another place (Main gate of premises). While i was go there to pickup none was there, i dialed that number many times but he did not receive my phone.

And in evening i received a message from blue dart that were unable to deliver shipment from icici bank.

Call details are attaching for your further reference please.

Kindly take necessary action please.

Name: asgar raza
Shipment number: awb[protected]

I registered a company prdairy products pvt. Ltd. And i got a message from nsdl with awb no. [protected] for the delivery of my pan card through blue dart. Checed the status to know where it is then i saw "undelivered shipment held at location" and i also talked on customer care they told me that we can hold it for today n you can take it from our office which is 18 k. M away (Sector 81, noida) from my address (Rozayakubpur, greater noida west, near cherry county). I am not able to understand why the guys are not delivering on my address which is not rural area.

Since i was leave in the company from 10th to 15th so i wasnt able to receive my credit card after my leave i cameback and contacted blue dart an executive told me he will deliver it in my office by 19th then again no contact today i went to office to collect my creditcard he says it had been returned back so i kindly request u to take action regarding this serious issue and do the need as early as possible.

We are registering this complaint regarding the pick up boy. We have booked one courier through your logistics.
We have company showroom which is retail shop. And as a showroom all staff were busy with the customers so we told your staff to wait for 2 minutes as our staff was doing the process to dispatch the courier. But your staff behaviour was totally rude. Which is not suit your organisation.
His monile number is [protected]

Airway bill no.[protected] has not been delivered with a message that address is incomplete. I have try to contact on toll free number but the way it was attended i am surprised that how you treat your customer. The word of executive was very arrogantly. He replied that you talk with samsung we are not responsible. He was not ready to talk and it was strange that i was on line but he has disconnected the phone.

I didnt received my credit card on time. I did call customer care but calls were not getting connected. It got connected one time and it got disconnected. It is mention that it is a toll free number but it charged me apart from that it didn't get connected after that. I checked the tracking number on website and it was shown landmark needed. I have given each and every details. This forced me to visit the blue dart office and over there also I didnt get my credit card. The agent told me that it did not get delivered because you have not mention room no. I did mention 158 adarsh nagar, aarey milk colony goregaon east, Mumbai 400065. But the agent from the office told me it didn't get delivered because I should have mentioned room no 158 instead of just 158. The agent was good and help full. But the services are pathetic. The customer service number is shown toll free but it is chargeable apart from that the calls are not getting connected. While delivering the card they should have called me. If my number was not reachable than they should have messaged me. But they didn't even have me call. I am still waiting for my credit card. I am very frustrated. I want some one to call me right now on my number that is +91([protected]).