Blue Dart Express Complaints & Reviews

I sent an envelope with very important documents through bluedart from faridkot. The person at bluedart office did not provide me with any tracking id or any reciept. I was told that he would send me the reciept through whatsapp and my mumber was noted. The documents were very important and had to reach its destination within the week. I was promised that it would be delievered in 4 days. It has been 2 weeks and the courier has not reached. I have repeatedly failed at trying to contact the office or the person through whom i had sent the courier. The office was closed for the times i visited it and i called more than 15 times but none were answered. The documents included a sealed envelope from baba farid university of health and sciences and is very urgent.

I got a message from hsbc regarding delivery of my parcel. The parcel has reached pune delivery center in last week, however, it is still not delivered to me. Also, the status on bluedart tracking site show wrong status as "consignee not available" however, in reality the delivery person never came to the correct location to delivery the parcel also, there is no update from the delivery center and responses from delivery person is very arrogant.

Attaching screenshot with wrong status updates.

I have no idea when i am going to receive my parcel.

My awb no is : [protected]

Religare sent me a courier through blue dart to tirupur.in tirupur no one contacted me regarding this, without any information to me, they returned. If you guys don't wish to deliver the goods, they why the hell you taking that responsibility and wasting everyone's time and you guys not even caring how important couriers are that. Useless courier service.

Aapke delivery boy call karte hai k hum blue dart mein se bol rahe hai aapka courier aaya hai or uske baad mein 5/6 dino k baad bhi courier abhi tak mila nahi
Or retrun call krte hai to bolte hai k apne jawab nahi diya jab phone chalu rakho ge tab pata chalega na or uper se office par phone kro to waha to koi phone utha ta hi nahi

I m not satisfied your services

I booked a product which should be delivered by blue dart in online it is showing consignees address unlocatable i
Have gave a correct appropriate address but it is showing inappropriate the delivery boy came from other countries or what he didn't even called me and kept status as inappropriate address address not locatable what is this?? Blue dart track id
[protected]

Hi blue dart team,
I sent courier yesterday from karaikudi. Today morning 9.30 am its been delivered to the next station egmore. Then from egmore to kellys delivered by 1 pm. But still this kellys team not sending the courier (Now time is 7.14pm).
Continously i am trying to contact kellys office, but there is noone to pick-up phone.

My sincere request is, atleast ask them to pickup the call and answer. Its no mattter if it is not delivered due to some issue. So that, we will be little satisfied (Even it goes late, but sure it will be delivered)

I am an Embryologist working at a prestigious institute in Guwahati, Assam.

I suddenly receive a call on 28/2/17 at 5:39 pm where someone asks me that whether I had received a parcel from bluedart today.
On enquiring that where is the parcel coming from, the speaker gets angry and tells me that what kind of person I am if I don’t know where the parcel is coming from.

I patiently tell him that as I am not in office right now and we have multiple orders professional and Personal sent that are due for delivery, if he could tell me where the parcel is coming from I could find out the status and tell him.
But he stars talking rudely that if I don’t know about the parcel what is the use of his calling me. I ask him where he got my number from but instead of replying he asks me my company name.
After getting the info from me, he tells me that’s the address the parcel has been sent to and he got my number from the parcel.

He refuses to tell me the name of the person or company sending the parcel and rebukes me for not knowing the status of the parcel.

When I asked him his name he refused to tell me and started talking roughly about how I did not know where the parcel was coming from.

I kept the phone and found out that the call was from Lake Town office of bluedart.

This is not the way an employee of such a reputed company talk to his customer.

Highly disappointed and hopefully that person can be tracked and given taught some manners.

Rashmi Goenka
Institute of Human Reproduction
Guwahati
Assam

Hi sir/mam,
I had ordered few products from nykaa
6 item (S) of your nykaa order #[protected] has been dispatched via blue dart, awb# [protected]. Your package will be delivered... This was the msg sent by them..
I had sent my neighbors to collect the items as i was busy... That delivery guy did not give her the balance amount and did not make her sign while giving the products..

I don't know his name, his mob number is [protected]... Plz send my balance amount and make sure he will not do this to others...
Take severe action against him

Useless service
Sucks too bad
Waiting for my hdfc courier n these people take 3days to search address then they come to my building n don't even step in move out...
CUSTOMER CARE Amir assured I would receive it...
Leaving all my work my rest everything yet these ### haven't done a thing and since 2pm calling them showing bussy a ### single till free number that as well they can't handle useless mother### update me on my number

I got message from my bank that with ref #[protected]. My phone no. [protected]. Delivery boy called me around 2.30 pm. I was present on my delivery address. I told him to come to 4th floor he reacted very rude, and abused me like bc sir apko lena ho le jao otherwise mai upar floor nhi aa rha.. I am unfit. No matter but when i am ready to go downstairs the delivery boy ran away as i was told him how dare you abuse me sir bc.. Kindly check into the matter asap. Your boy is holding my important documents from standard chartered bank bank. I am going to complain all where it's possible. Delivery boy number: [protected] hari

Hdfc bank has sent me a courier having waybill no : [protected]
It has been despatched by despatch team.

I want it to be delivered at :
Vv mansion, raj bhavan rd, durga nagar, somajiguda, hyderabad, telangana 500082

Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.

Bluedart is a thug life courier company.
They dnt have good staff. They cheat people taking money and they will not even process your courier for 2 days keeping your courier in their godowns, then they will call you saying "product will be delivered tomorrow only". To my shock, i checked with id he gave, it wasnt even processed from chennai.
Do we need to deliver it or get it back.
Courier person : kasi
Consignment : [protected]
I lost a very valuable customer coz of stupid bluedart.
Most unreliable useless crap @bluedart

Hi

As per tracking details, the parcel has come on 24th feb. But till now blue dart office didn't contact us. Today i checked and then only came to know that the parcel is lying in their office.

This is not the way the people should work. I didn't find any call from them in last four days. Even if they couldn't able to contact me in one day, then they have to try next day also. Keeping silent is their policy???

I request you to take action to get parcel today itself at my address.

Regards
Chalana

Dear sir,

I am suppose to receive a cheque from sbi bank on 23 of february, but till not i have not received. When i checked in the net it say the courier is in chennai for 4 days.

I called customer care they gave me irresponsible answer.

Please find below the details

Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback...

I ordered a kurti... But a wrong product was delivered... Please send me the right product... L have already paid... Ref#21606... It's unsatisfactory... Didn't expect this to happen... Had ordered for d first time... Way bill #[protected]... Please help me out to resolve my problem... L wasn't delivered the kurti for which l had placed an order... Please deliver the right thing according to my order or refund

...

Date of incident - 27.02.2018,
Deliver agent no.- [protected], [protected].
I have put an order (#[protected] on amazon.in online shopping on 21.02.2018. It was out for delivery on 27.02.18. The delivery agent called me at noon. I was in the office at that time. As i live alone, i requested him to deliver at my residence on and after 6 pm, i will be there. Delivery agent called me at 8:30 pm, he was in very hurry. He told me, come on the road quickly. I got down from my flat on 2nd floor and i met him in the street below. I requested him plz come with me at my flat and i will make payment, as i have no money with me. He refused to come with and went back with my order, saying i have no time and will deliver you later. After 20 min i got an sms on my mobile no. ([protected]) from amazon that your package is being returned to us.
I request my package may be delivered again.

I have order a package of 2 led lights for my bike and the order have to deliver by "blue dart". But blue dart dont deliver my package, they say that they deliver by 26 of feb, but its 27 feb night they still says they will deliver shortly but none of them are saying when they come. Their delivery agent is go threw my address as blue dart provides "tracking with google map service" i see the agent go threw from my address but they dont deliver my package. Plz consider this is as fake promises and call them to deliver or atleast respond to me

My blue dart airway bill no. - [protected]
Blue dart reference no. - [protected]

I order one item and cancel on the same buy somehow reason order item came to me. As already discussed and conform with party, i refused to take order as it is already cancel on 23.2.18.
Today i, e 27.01.18 but still in bluedart tracking status it showing *consignee not available *undelivered material held at location *.
Bluedart ambala branch member also not picking any phone.

Why it is not sending back for refund process.

Please do needful.

Rakesh kumar
Ambala
Mob -[protected]

My consignment was posted on 19th - february and the receiving authorities have committed that the consignment will be delivered within 2 days i. E. 21st - february. But till now i have not received my consignment and moreover the customer care representatives were behaving so rudely. More than 15 times, i have contacted the customer care on a single day and every representative listens to my issue freshly and will ask me to wait on the call indefinitely. Even i have told them that i will directly come receive my consignment so that we do not need to deliver at my home, even then there is no proper response. I'm literally clueless about the issue that is happening.

I have mistakenly provided wrong picode for awb [protected].. The order was from mi.com amd prepaod. I accept my mistake.. And the place i provided pincode for is near to my home and i tried to get my shipment from there. But they didn't replied and told that they don't have the parcel. And bluedart customer care number[protected] doesn't have any customer care executive to talk or to solve a problem.. After they transfer call to executive the call becomes silent. Nothing happend even after 10 minutes..