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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 336

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T
Tusharpati Jha
from Jamshedpur, Jharkhand
Feb 19, 2018
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Address: 122105

Dear sir,

The order [protected] is not delivered. The address is of reputed online company, amazon and the address given is printed one. On enquiry the amazon company says that they have not rejected the item. Whereas the tracking says that consignee has rejected the items. As per tracking it is at delhi hub. Kindly resolve the issue. A seperate mail has been given from mail id snjha. [protected]@gmail.com

Regards,
Tusharpati jha.
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    V
    vivekinba
    Feb 19, 2018
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    Address: Pondicherry, Puducherry

    I requested bank for new pin for my card. They sent it through blue dart.in pondicherry office, they are not delivering to the address. They try to reach the recipient by only call, if the recipient don't attend they are sending it back. They are not checking the address.

    Fyi, i want to change my mobile number in bank, thats why i requested for new pin. So obviously, my phone no in the postal would be wrong.

    Why cant they come to the address and check it. By the way its not first time. I am facing this for second time. I am really not happy with the service. Please take some steps to stop this.
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sidra Mehtab
      from Kolkata, West Bengal
      Feb 19, 2018
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      Address: Kolkata, West Bengal, 700023
      Website: Lenskart

      I am extremely unhappy with the service of the delivery man . I had orders from Lenskart and they were prepaid orders . It came in two shipments and in both the shipments the delivery man made excuses saying the floor is not mentioned and had called me downstairs to collect the parcel. I suppose BlueDart provides a door step delivery service everywhere.
      +1 photos
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        E
        Esakki Inbaraja
        from Chennai, Tamil Nadu
        Feb 19, 2018
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        Address: Chennai, Tamil Nadu, 600041

        Worst courier service. I'm waiting in home last four dates. But tracking says "consignee not available". Also they give message as give your time availability as sms. 3rs lost only... After 2 days again, tracking says "undelivered shipment held at location". Worst service... Still not received my courier

        Waybill no: [protected]
        Reference no: ev[protected]

        My mail id: inbaraja. [protected]@gmail.com
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Arulmary Arul
          from Bengaluru, Karnataka
          Feb 19, 2018
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          Address: 560090

          I am arulmary ... I am
          waiting from past Saturday for my card but still not yet delivered but today I did not get any call from courier person but in status he had mentioned that I am available here ...Evn I trying to call him from mrng for this no ([protected]) but his cutting my call ...How can he say that I am not available here
          Please kindly request too delivery the card as soon as possible
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Feb 19, 2018
          Updated by Arulmary Arul
          Please kindly request you to delivery shortly of my credit card
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            S
            sharma CP
            from Pune, Maharashtra
            Feb 19, 2018
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            Address: 203001
            Website: Blue Dart Express Ltd

            One parcel was sent by HDFC from Mumbai to me at Bulandshahr-203001 under waybill ref No.[protected] . It has arrived at Bulandshahr on 16.2.18 itself. Where is office, it is not known, what is the phone No. not known . Your all contacts at Gopinath Market, no response, customer care your executive did not talk since it was not connected at all .
            Hopefully you are bribing corporates, since being the worst service provider you are getting business from them.My address location is easiest one, but your incompetent delivery boys, sitting in the office shall be writing the comments, that Land Mark. Colony where do live is unique colony and can be asked any where in Bulandshahr . I know due to incompetency of your people I will not get it now, since your people shall be redirecting it back,
            Improve your services, take feedback from peoples, keep professionals on your roll to do your duties honestly . Make all your addresses, phones updated.
            Regards
            C.P.Sharma
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              adilbitk
              Feb 19, 2018
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              Address: Bangalore, Karnataka, 560066

              My courier was coming from kolkata to bangalore, delivery date was 16th feb 2018. I checked it on bluedart tracking, it shows it's been delivered but i have not received it. I didn't get any call form blue dart for delivery of my item.
              It shows that it's delivered to any other person. Delivery man should call if they don't know address.
              Please help.

              Mob: [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              The consgiment has been disatched on 19/2/2017 but still the coruier hasbeen not delivered. hence plskindly forwarded the detail track status of it .

              waybill no : 42055258932 bluedart/not delivered - Comment #3010502 - Image #0
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                R
                ruma.das
                from Bengaluru, Karnataka
                Feb 19, 2018
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                Website: bluedart.com

                I had two product to be delivered via bluedart; one by amazon and another with hdfc. The later got delivered and the earlier one did not and the tracking details was showing different name as a receiver. When i tried to reach bluedart customer care; they instantly updated the surname, after few days of chasing they sent me screenshot of both consignments signatures which do match at all. This is how they are making fool to the customers. When i told them that the sign does not match, they deliberately told me they delivered the product and thats all! They even do not bother to call before delivery. Thats the execrably pathetic experience i have. Attached the screenshot of both signatures. You can see the difference in bare eyes.
                Blue Dart Express customer support has been notified about the posted complaint.
                Feb 19, 2018
                Updated by ruma.das
                after few days of chasing they sent me screenshot of both consignments signatures which do not match at all

                Feb 19, 2018
                Updated by ruma.das
                For example you can see "S" how it was written
                Courier man came on Saturday and call on mobile, he was told to come on monday because our office working day is Monday to Friday but he didn't came on monday and status is showing through tracking number wrong address.
                Tracking no is- [protected]

                product not delivered; yet showing delivered - Comment #3010913 - Image #0
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                  N
                  Nagarjuna619
                  from Bengaluru, Karnataka
                  Feb 18, 2018
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                  Address: 562130
                  Website: bluedart.com

                  I had a product delivery on 17/02/2018, the delivery person called me at 2pm from[protected]* (Intentionally hide last digit) asked the location details (Tavarkare). I said my location details as a replied he said we will deliver it to you by 4pm. I will send another person i am at sarjapura. End of the day i got a message that consignee is not at the address. This is what the blue dart is providing world class service..!!!?? Such a irresponsiable employee who didn't deliver the product and blame the customer as we are not present at the address. If you can't serve proper just shut down our company many or there who can serve better.
                  +1 photos
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                    C
                    Cabincrew Crew
                    from Kendraparha, Odisha
                    Feb 17, 2018
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                    Address: Gurgaon, Haryana, 122018

                    Sir i have got miss call from your executive on 16 feb than i call back him and ask who are you. Your executive reply me i'm from blue dart courier than i say okk so come to my address and give me my parcel your executive reply i will give you parcel 17 feb 11am now i'm in good earth mall i told him my address is 200metre from good earth mall so please give my parcel but he doesn't give me even when i ask his name than that boy misbehaving with me that's boy contact number is [protected] sir i[censored] don't take any action against him than i will compliant that boy is police and give me my parcel tomorrow morning as well.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      N
                      Neelakandan basker
                      from Hyderabad, Telangana
                      Feb 17, 2018
                      Resolved
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                      Resolved

                      Address: Kanchipuram, Tamil Nadu
                      Website: bluedart

                      Respected sir / madam,

                      I am neelakandan, my pancard has been return back by the courier service, i have track my pancard status in that dispatched date shown as 17th feb but courier service said they return back but they didn't call me and they didn't send any message related to the courier, without information they return back.. So please give the details that where i have to collect my pan card...

                      Pancard number : boppn1884k
                      Courier vide airway bill number : [protected]

                      Please let me know what is the procedure to get my pancard.

                      Thank you
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      My Courier Not Recived In Time Date - 17/02/2018
                      My Courier Urjent Delivery.
                      WayWill No - [protected]
                      Contect No - [protected]

                      pan card return - Comment #3010604 - Image #0
                      Pancard number : boppn1884k:

                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                        A
                        Arjit Vivek
                        from Allahabad, Uttar Pradesh
                        Feb 16, 2018
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                        order not delivered yet .

                        Website: www.consumercomplaints.in

                        Maine 11 feb ko headphone paytm mall app pe order kiye, to estimated delivery date thi 15 . par abhi tak order nahi aaya . kitna rulaoge blue dart team staff.
                        waybill no. [protected]
                        call reference number 52448516
                        blue dart team lagta hai mera product muje nahi degi . agar meri ye baat aap tak pahucti hai to blue dart lucknow walo se boliye ki mera product muje de de. plz.

                        thankyou.
                        arjit vivek....
                        +3 photos
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                        J
                        Jerish Kumar
                        from Bengaluru, Karnataka
                        Feb 16, 2018
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                        Address: New Delhi, Delhi, 560046
                        Website: Wrist buddy

                        This is not my product which i have ordered so i'm very unhappy with dis n i want to return back it. If i got gud product den i can refer to my friends. But really i dint expert. One of the most worst company. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          J
                          Jerish Kumar
                          from Bengaluru, Karnataka
                          Feb 15, 2018
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                          Address: 560046

                          This is not my product which i have ordered so i'm very unhappy with dis so i want to return back it. If i got gud product den i can refer to my friends. But really i'm dint expert dis company s worst. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            N
                            NITIN KACHAVE
                            from Aizawl, Mizoram
                            Feb 15, 2018
                            Resolved
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                            Resolved

                            Address: 431102
                            Website: www.amazon.in/gp/css/order-history?ie=UTF8&ref_=nav_youraccount_orders&openid.assoc_handle=i

                            Return started
                            Your refund will be processed when we receive your item.

                            Xccess Turbo Red 250 W Hand Blender
                            Sold by: Prabhat Telecom India Ltd
                            1, 099.00

                            Return started
                            Your refund will be processed when we receive your item.

                            Pigeon Blackline Smart Stainless Steel 4 Burner Gas Stove, Black
                            Sold by: Cloudtail India Private Limited
                            3, 099.00
                            +2 photos
                            Feb 26, 2018
                            Complaint marked as Resolved 
                            no resolve compaint
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Feb 26, 2018
                            Updated by NITIN KACHAVE
                            companya dont call me
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                              N
                              Numan Ejaz
                              from Mumbai, Maharashtra
                              Feb 15, 2018
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                              Address: 400064

                              I am the consignee of product waybill no.- [protected] of BlueDart. A product was supposed to be delivered to me by 12th of February.
                              I missed a call from their delivery guy but within minutes I called him back and he told me that the product will be delivered to me by 13th Feb before 12 noon. However, still no one has come to deliver my product and the status of my product gets updated daily with details (Undelivered Shipment Held At Location ). I am totally disappointed with their service where I can't even get my own product and on top of that, I can't even contact their employees as no one is picking my call.
                              +1 photos
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                                S
                                suresh devraj
                                from Delhi, Delhi
                                Feb 15, 2018
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                                Address: Gurgaon, Haryana
                                Website: Blue dart office gurgaon

                                Hii i m suresh from gurgaon (haryana ) 122001 my way bill no. Is [protected] my curier not delever las 5 days n they put scan status on tracker every time different resion for undelivered shipment like no such as consginees as given address, consginee not available, incomplete address while addres is complete if they have any problem in understood the address they should call why not call (blue dart service is very bad )
                                +2 photos
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                                  A
                                  ankit
                                  from Chennai, Tamil Nadu
                                  Feb 15, 2018
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                                  Address: 110092
                                  Website: www.bluedart.com

                                  This guy[protected] called me up to say that he met with an accident and requested me to allow him for delivery on next delivery.
                                  Now, He is not picking up phone now. And when I visited the website, found that he mentioned closed premises as the reason of delay.
                                  Waybill Number : 69*******22
                                  I do not have a way to connect to the branch with which the package is lying.
                                  Your customer care number was not reachable since morning but now it is accessible but even then I cannot speak to Executive.
                                  Blue Dart is in really bad shape.
                                  Priority and Urgency does not seem to have any meaning.
                                  The person[protected] lied to me that he met with an accident and wrongly posting status and playing with emotions of people, shows the professionalism of Blue Dart.

                                  Package has been delayed by 2 days and there is not a single phone call from BlueDart.
                                  I am trying frantically to get this package delivered but to no avail.

                                  Regards,
                                  Ankit Jain
                                  [protected][protected]
                                  Pickup Date : 13 February 2018
                                  From : NEW DELHI
                                  To : NEW DELHI
                                  Status : DELIVERY ATTEMPTED-PREMISES CLOSED |
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    K
                                    Kashyap Deva
                                    from Delhi, Delhi
                                    Feb 15, 2018
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                                    Address: Gurgaon, Haryana, 122002
                                    Website: Blue dart

                                    Hie . As per.my delivery of courier i m not getting messages and the courier go back and if call ba k to there num er they donot receive call and trying to contact customer care and gurgaon office but they all not helping and receiving call .. This makes ur services a pathatic..if you are not able to deliver the services why you are working . And the worst custome support and toll free number services you get . Please i just my courier . I dont.no i your company will do. That
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Anindita Shaw
                                      from Bengaluru, Karnataka
                                      Feb 15, 2018
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                                      Address: 560001

                                      I have requested for the delivery of courier at office address and it was attempted for a delivery at home address.

                                      The courier guy called once to inform this, and in spite of calling him, again and again, there is no response. The courier boy is disconnecting. This is pathetic. I have been waiting for the courier. Now, how will i know that when and where it will be delivered?
                                      Blue Dart Express customer support has been notified about the posted complaint.
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