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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 336

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T
Trilochan Barik
from Ahmedabad, Gujarat
Feb 24, 2018
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Address: Jamnagar, Gujarat

My new adress is tir division, ins valsura, jamnagar, gujarat, 361150, mob-[protected]. My old adress was mumbai, and blue dart awb# [protected]. So please deliver the item in my new adress. Due to some problem i am not able to go my old adress and the item is urgently required for me. The item was credit card of indusind bank which is given by the bank to deliver trilochan barik i. E;me i am a service person that's why my transfer done to my new address.
Blue Dart Express customer support has been notified about the posted complaint.
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    H
    Hussain_leh
    from Narwana, Haryana
    Feb 24, 2018
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    Address: Jammu, Jammu and Kashmir, 194101

    Tracking id [protected].
    A shipment was booked on 18th feb 2018 and expected delivery date was 22nd feb 2018. The consignment is of great importance to me.
    There is very poor response from your office. The official customer care number is invalid.
    1. The product is lying in jammu since last two days and due to their monopoly they have delayed the delivery date.
    2. The jammu office is not responding to any calls.

    Kindly have a look to avoid further complications.
    Blue Dart Express customer support has been notified about the posted complaint.
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      J
      Janmejaya Shukla
      from New Delhi, Delhi
      Feb 24, 2018
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      Address: Ghaziabad, Uttar Pradesh, 201002

      Hello team,

      I would like to complain against one of your executives naming kuldeep (Ph no. - [protected]). He has no sense to talk whatsoever. He talked to me in the highest possible way of rudeness and cut my call. Now not answering. I messaged him he did not even reply to that. He had to deliver my icici credit card at imt ghaziabad, he committed to come on saturday but didn't come.
      Can you please help me with this. I need my credit card as soon as possible. Already it has been delayed by blue dart services.
      I am expecting my card by today evening.

      My parcel waybill number is [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Sukshum
        from Srinagar, Jammu and Kashmir
        Feb 24, 2018
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        I (Sukshum) have not yet recieved my pan card. As my status is showing that i recieved my card on 21th feb 2018 by blue dart dhl courier.. Please resend my pan card.. My parcel awb number is [protected]. I hope by this you can fetch my pan card and resend it, if you need more confirmation please call me on my number which i had provided on my pan application. My contact number is 9796*99
        Blue Dart Express customer support has been notified about the posted complaint.
        Dear Sukshum,

        If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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          W
          Wungshimm
          from Delhi, Delhi
          Feb 23, 2018
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          Address: New Delhi, Delhi, 110003

          One of your agent pick up my amazon returned product on 17th february and he gave me a reciept but after that there was no refund for the returned product. I complained to amazon but they said that i cancelled it for the pick up and therefore the money cannot be returned until it is confirmed. I would b very grateful i[censored] give me the solution for my problem. Reciept photo is attached below
          Blue Dart Express customer support has been notified about the posted complaint.
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            H
            Hemantailani
            from Patharia, Madhya Pradesh
            Feb 23, 2018
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            Address: Jaipur, Rajasthan

            Sir,
            I didn't not received my shipment though tracking details showing on 22nd feb - shipment out for delivery conginee not available in fact i was at address since morning.
            Again on 23rd it's showing shipment out for delivery but istill not received though bluedart office is just 5km away.
            Is it service of bluedart? Really how one can expect such services from bluedart???
            My awb no is [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              J
              Jagajeevan
              from Kodungallur, Kerala
              Feb 23, 2018
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                   i am regrate to inform you that the response i got from your customer care staff when asked a information about my courier which was already dispatched on 21 of feb reference no.[protected] and same day i got a message stating that land mark not found  and i had called your customer care executive stating my courier and she said me that i would receive my courier by evening and the guy who is gonna delivery would call me till now i didn't receive any call or confirmation message regarding my courier and the very bad part again was that customer care is not responding to my call which i have been calling since evening for more then 4 times, my keen request is to trace my courier and inform me.

              Â Â

              Thanks and regards,

              Jagajeevan ram

              Sent from samsung mobile
              Blue Dart Express customer support has been notified about the posted complaint.
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                D
                Deepakshah@
                Feb 23, 2018
                Resolved
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                Resolved

                Address: 110074

                I have not received my pan card at my residence till date and the status details are below:

                Acknowledgment number : [protected]
                Name : anideval

                Status :
                Your pan card has been dispatched on 12-feb-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 22-feb-2018.

                Permanent account number (Pan) : crkpa3340q
                Aug 8, 2021
                Complaint marked as Resolved 
                Blue Dart Express customer support has been notified about the posted complaint.
                Dear Deepak,

                The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                  Y
                  yogesh.jadav
                  from Ahmedabad, Gujarat
                  Feb 23, 2018
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                  My consignment in blue dart with waybill no :[protected], reference no : 027-[protected] is not delivered at consignee address by stating that 'no such consignee at the given address' even after without the visit address & consignee address is very well reachable.
                  Even after my mail to blue dart consumer cell, they have held my consignment at their office without any reason which very pathetic.
                  Request you to register my complaint again blue dart and do the needful.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    Ashish Jethi
                    from Ludhiana, Punjab
                    Feb 23, 2018
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                    Address: Moga, Punjab, 142001

                    I ashish pod no [protected] courier blue dart ref no [protected]. But blue dart courier did not bother deliver courier to me. I want to complaint against blue dart courier service that they did not deliver my courier and i remember last time same problem occur and i personally find their office and rcd my courier.
                    Rgds
                    Ashish
                    [protected]
                    [protected]@yahoo.in
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Shubham meghwal
                      from Jaitaran, Rajasthan
                      Feb 23, 2018
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                      Address: Kota, Rajasthan, 324002

                      My parsal comeing from print stop via bluedart i recived a call fro. Bluedart employ and he say i am not going to hive you home delivary come my home and take your parsal when i say i am going to complint againt you he start abuseing with me
                      I am really shocked
                      Employ also say he is not give me parsal
                      And take with him
                      (Parsal aapne saath le gya)
                      Or say do what you want do
                      I req please take action againts him
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        H
                        Harishankar Shukla
                        from Jaipur, Rajasthan
                        Feb 23, 2018
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                        Address: 10044

                        Dear blue dart team yesterday i am already talked to your costumer care executive regarding my problem. Please not down my way bill no is [protected] this and till on that time i am not received my product. Please not down my address is :- 36/3 basment kishwarna eye and medical center badarpur new delhi:-110044 and my contact no is [protected] and [protected] please told your delivery boy he can call me and deliverd this product till on evening 4.30 pm today.

                        @ product was shiped by vistaprint.

                        Thanks
                        Harishankar
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sanjay Das Gupta
                          from Bilaspur, Chhattisgarh
                          Feb 23, 2018
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                          Address: Bilaspur, Chhattisgarh, 495001

                          मेरा pan card docket no. [protected], 22.02.2018 को बिलासपुर ऑफिस में आ गया था, लेकिन delivery नहीं दिया गया call भी नहीं किया गया और उन्होंने स्टेटस में लिख दिया "address incomplete/landmark needed" आज दिनांक 23.02.2018 को स्वयं ऑफिस जा कर मुझे docket प्राप्त करना पड़ा
                          ये सही नहीं है जबकि मेरा पता मेन रोड से लगा हुआ है
                          आप देखे ऐसे नहीं होना चाहिए

                          !! धन्यवाद
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            D98
                            from Lalgudi, Tamil Nadu
                            Feb 23, 2018
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                            Address: 620015

                            The rude behavior of the delivery person. I m so unsatisfied with the service. His job is to deliver to customers at their convenient locations. For asked to come hardly 100 m more, i got back rude replies stating don't waste my time. This was totally unexpected and degraded the respect i had for your company. Kindly take necessary actions and ensure this doesn't repeat again for the good. Thank you! From nit trichy student.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              I
                              Indrani Sinha
                              from Delhi, Delhi
                              Feb 22, 2018
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                              I couriered an important document to oxford university press through blue dart on 19th february, 2018, in the morning around 10. The blue dart official charged rs 360/ and ensured that the document will be delivered in the very next day. But it has not been delivered even after four days. Their delivery man bumped at oxford university press office after 7 pm, when it was closed.
                              The concerned officials of blue dart never waits after completing their office hours, so how they can expect office of an mnc like oxford university press will keep their door open to receive the document from them? And obviously not only this office, each one will be closed on their scheduled time. My question is did their delivery man/admin call the officials of oxford university press to confirm the office timing? The answer is surely negative.
                              However, since it was very urgent, i feel harassed and it will harm my profession. I request everyone to support me and suggest me on this issue.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                T
                                tubairoy
                                from Kolkata, West Bengal
                                Feb 22, 2018
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                                Address: Kolkata, West Bengal, 700075

                                Two very important shipment came to jadavpur blue dirt center in beginning of feb'2018. The shipment were address to my old address - 59 k. K. Majumdar road, santoshpur, kolkata-75.

                                Without intimate me, the center were return back the document to the shipper.

                                Consignment number: [protected] & [protected].

                                What kind of service is this??
                                This is not the first time the same happen to me. Also just now i talked to one of the customer care executive and quite surprise. After 2 mints he start talking and informed me they did the wright thing.

                                Is this is the way of customer satisfaction?

                                Nirmalya roy
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Atharv suresh
                                  from Hyderabad, Telangana
                                  Feb 22, 2018
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                                  Address: Kozhikode, Kerala, 673008
                                  Website: Www.bludart.in

                                  Atharv s
                                  [protected]

                                  Shipment have reached hum near me on 18th but till now its not delivered.
                                  This is the same address that i use for all shipment except bluedart all other courier use to deliver on time.
                                  I have also contacted customer care for solution, and i recived an abusing reply from customer care team.
                                  Bluedart should compensate the lose that i had to face due to this worst service.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    Moloy Misra
                                    from Chengalpattu, Tamil Nadu
                                    Feb 22, 2018
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                                    I was supposed to receive my kotak credit card via awb number [protected]. As per the message which i received from bank, it was supposed to be delivered on 20th february 2018. There was no delivery attempted at all on 20th february. On 20th february, when i called customer care, the reason given is my mobile was not reachable. I am unable to understand when an address is correct, why was the delivery not attempted on grounds of mobile number not reachable. Customer care was not able to give any satisfactory answer and promised my shipment to be delivered on an urgent basis on 21st february. On 21st february, shipment was out for delivery at 12:35 pm. There was no delivery till 8 pm. On contacting customer care, customer care tells that delivery was not done due to unavoidable reasons. I want an explanation is this customer care of blue dart based on which you charge premium rates.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      Swaroop Gangadhar
                                      from New Delhi, Delhi
                                      Feb 22, 2018
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                                      Address: 560076

                                      Way bill no: [protected], [protected]

                                      I am confused how blue dart can update wrong information about the package delivery.

                                      They have updated as no such consignee at given address. The address is as per the registration done with government. My employer has verified my address, bank has verified my address, but for blue dart delivery person, i dosen't live in the mentioned address. Does it make any sense.

                                      They don't even have a basic knowledge to contact the customer.

                                      For betterment of consumer, please do not use blue dart services at all. It has become a common issue everyday with this courier service.

                                      Worst service i have ever seen.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      My PAN card was delivered via Blue dart & the package was open, my mother accepted the package and the delivery boy just left in a hurry which normally doesn't happen, she realised it later as the package was delivered upside down so she couldn't notice when it was delivered.

                                      AWB#[protected]
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                                        S
                                        Sidra Mehtab
                                        from Kolkata, West Bengal
                                        Feb 21, 2018
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                                        Address: Kolkata, West Bengal, 700023
                                        Website: StalkBuyLove

                                        Bluedart courier is giving me a really tough time. The courier boy is giving false details of premises being closed at around 9 pm. Awb# [protected] from stalkbuylove was supposed to be delivered today. The courier boy had called me up earlier in the evening around 5pm asking for my location and then there's no call from him and around 10:30pm i get a sms from blue dart stating the parcel is undelivered due to premises being closed. He could have called me if the premises was closed which surely wasn't. Kindly change this particular delivery boy. I have lodged a compliant earlier also. He's not a good mark on the services provided by blue dart.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Feb 22, 2018
                                        Updated by Sidra Mehtab
                                        Last night the delivery boy gave a false report of not delivering the parcel due to premises being closed. Today when i am calling up the customer service and trying to reschedule the delivery there's no one to answer the call. Bluedart is not serving its customers well. Kindly please update your services and there is no support mail account found where i could have dropped a mail for the inconvenience caused.
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