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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 336

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J
Jerish Kumar
from Bengaluru, Karnataka
Feb 16, 2018
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Address: New Delhi, Delhi, 560046
Website: Wrist buddy

This is not my product which i have ordered so i'm very unhappy with dis n i want to return back it. If i got gud product den i can refer to my friends. But really i dint expert. One of the most worst company. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible
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    Jerish Kumar
    from Bengaluru, Karnataka
    Feb 15, 2018
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    Address: 560046

    This is not my product which i have ordered so i'm very unhappy with dis so i want to return back it. If i got gud product den i can refer to my friends. But really i'm dint expert dis company s worst. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible
    Blue Dart Express customer support has been notified about the posted complaint.
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      NITIN KACHAVE
      from Aizawl, Mizoram
      Feb 15, 2018
      Resolved
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      Resolved

      Address: 431102
      Website: www.amazon.in/gp/css/order-history?ie=UTF8&ref_=nav_youraccount_orders&openid.assoc_handle=i

      Return started
      Your refund will be processed when we receive your item.

      Xccess Turbo Red 250 W Hand Blender
      Sold by: Prabhat Telecom India Ltd
      1, 099.00

      Return started
      Your refund will be processed when we receive your item.

      Pigeon Blackline Smart Stainless Steel 4 Burner Gas Stove, Black
      Sold by: Cloudtail India Private Limited
      3, 099.00
      +2 photos
      Feb 26, 2018
      Complaint marked as Resolved 
      no resolve compaint
      Blue Dart Express customer support has been notified about the posted complaint.
      Feb 26, 2018
      Updated by NITIN KACHAVE
      companya dont call me
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        N
        Numan Ejaz
        from Mumbai, Maharashtra
        Feb 15, 2018
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        Address: 400064

        I am the consignee of product waybill no.- [protected] of BlueDart. A product was supposed to be delivered to me by 12th of February.
        I missed a call from their delivery guy but within minutes I called him back and he told me that the product will be delivered to me by 13th Feb before 12 noon. However, still no one has come to deliver my product and the status of my product gets updated daily with details (Undelivered Shipment Held At Location ). I am totally disappointed with their service where I can't even get my own product and on top of that, I can't even contact their employees as no one is picking my call.
        +1 photos
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          S
          suresh devraj
          from Delhi, Delhi
          Feb 15, 2018
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          Address: Gurgaon, Haryana
          Website: Blue dart office gurgaon

          Hii i m suresh from gurgaon (haryana ) 122001 my way bill no. Is [protected] my curier not delever las 5 days n they put scan status on tracker every time different resion for undelivered shipment like no such as consginees as given address, consginee not available, incomplete address while addres is complete if they have any problem in understood the address they should call why not call (blue dart service is very bad )
          +2 photos
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            A
            ankit
            from Chennai, Tamil Nadu
            Feb 15, 2018
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            Address: 110092
            Website: www.bluedart.com

            This guy[protected] called me up to say that he met with an accident and requested me to allow him for delivery on next delivery.
            Now, He is not picking up phone now. And when I visited the website, found that he mentioned closed premises as the reason of delay.
            Waybill Number : 69*******22
            I do not have a way to connect to the branch with which the package is lying.
            Your customer care number was not reachable since morning but now it is accessible but even then I cannot speak to Executive.
            Blue Dart is in really bad shape.
            Priority and Urgency does not seem to have any meaning.
            The person[protected] lied to me that he met with an accident and wrongly posting status and playing with emotions of people, shows the professionalism of Blue Dart.

            Package has been delayed by 2 days and there is not a single phone call from BlueDart.
            I am trying frantically to get this package delivered but to no avail.

            Regards,
            Ankit Jain
            [protected][protected]
            Pickup Date : 13 February 2018
            From : NEW DELHI
            To : NEW DELHI
            Status : DELIVERY ATTEMPTED-PREMISES CLOSED |
            Blue Dart Express customer support has been notified about the posted complaint.
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              K
              Kashyap Deva
              from Delhi, Delhi
              Feb 15, 2018
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              Address: Gurgaon, Haryana, 122002
              Website: Blue dart

              Hie . As per.my delivery of courier i m not getting messages and the courier go back and if call ba k to there num er they donot receive call and trying to contact customer care and gurgaon office but they all not helping and receiving call .. This makes ur services a pathatic..if you are not able to deliver the services why you are working . And the worst custome support and toll free number services you get . Please i just my courier . I dont.no i your company will do. That
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                A
                Anindita Shaw
                from Bengaluru, Karnataka
                Feb 15, 2018
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                Address: 560001

                I have requested for the delivery of courier at office address and it was attempted for a delivery at home address.

                The courier guy called once to inform this, and in spite of calling him, again and again, there is no response. The courier boy is disconnecting. This is pathetic. I have been waiting for the courier. Now, how will i know that when and where it will be delivered?
                Blue Dart Express customer support has been notified about the posted complaint.
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                  T
                  tripti991
                  from New Delhi, Delhi
                  Feb 14, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                  Website: www.bluedart.com/servlet/RoutingServlet

                  Hello,

                  I was expecting my courier at Sec-135, Noida from "giftcart.com" on 14-Feb-2018 but status was showing "consignee's address incomplete/landmark needed". On 13 feb i have received the courier from Blue Dart for the same address.
                  I have already receiving couriers to the same location from another courier services & now on 14-Feb-2018 status is showing "undelivered shipment held at location" i tried to contact on customer care but no one answered the call. On 1

                  I haven't seen the worst service of courier before; please improve your service quality.

                  Regards,
                  Tripti Saxena
                  +1 photos
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                    P
                    Pinisetty Sai
                    from Hyderabad, Telangana
                    Feb 14, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500062
                    Website: Employee

                    Myself praveen shpt no : [protected]
                    I have faced worst experience with your delivery boy (Shiva shankar) he is such a unprofessional guy i don't how these reputed organisation don't even bother about the coustmer.. And the employee sitting in the front office her name is jhansi with employee id 109149 with out any proper reson your delivery boy has reported as the change of address without my knowledge... I request to take proper action against them and revert back to my mail as soon as possible... There is also similar case where the coustmer has told us that they are tearing off the complaint book pages in the store...
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      KevinSanghvi
                      from Visnagar, Gujarat
                      Feb 14, 2018
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                      Address: Rajkot, Gujarat, 360001

                      Worst experience,
                      My docket no is [protected]
                      My courier is arrived in city since last 3 days.
                      But due to lasyness of staff here in rajkot branch i couldn't get my courier since now.
                      After i have called 2-3 times they told me # reason about my address problem, btw thay already delivered my parcel to the same address in past.
                      Staff of local office at gondal road, giving me rough answers constantly.
                      Hoping quick action on staff.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      The wrong product is delivered to me and also I don't like the quality of your product.
                      So I want to return my Order no-13377.

                      courier not arrived. - Comment #3006024 - Image #0
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                        M
                        Mukundaj
                        from Delhi, Delhi
                        Feb 14, 2018
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                        Address: Pune, Maharashtra, 411046
                        Website: www.bluedart.com

                        Actually, there are couple of incidents but this is for current one
                        I have ordered whey powder and i got the confirmation as a product has been picked up by blue dart for delivery and expected date is 13 february 2018.
                        So i contacted to blue dart customer care for shipment status and they said you will get the delivery today eod means on 13th feb 2018. But i didn't get the delivery and received sms as your address related issue.
                        I don't know why they can't find my address because i have received many parcels (Passport, license and amazone delivery) from the different vendors on the same address, and only there is blue dart who is not able to find the address.
                        My concern is if you are not able to find the address why can't you call to customer?
                        And this is the second time. The earlier one was for sbi credit card and finally, i have to cancel that card.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Yogalakshmi Raja
                          from Chennai, Tamil Nadu
                          Feb 13, 2018
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                          Address: Chennai, Tamil Nadu
                          Website: Blue dart courier

                          I didn't expect this from a courier service. My shipment date 7 feb 18, till now they didn't call me. Daily i called to them. To sent the shipment to my office address. But they didn't consider me as a customer. This is a worst service i never experienced like this. Communication also worst. They didn't know the right manner to speak and how to clear the problem. They say silly reasons like "shipment will delivered by inside gate, not outside the gate if you have identity proof also". Is there any necessary by delivering inside the gate. Somewhat if i didn't go to office on that day. What is the rules to deliver my shipment. Call to me right and then they return to bank.. Otherwise they call to me to say the status of my shipment. Till now they didn't call to me. This is very worst courier service i experienced.
                          Shipment number : [protected]
                          At the time of delivery they didn't call to me. I received one message only, it contains one service number but it doesn't reach. I tried many times
                          +1 photos
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                          My awb no -[protected], delivery not attempted and you update that department name not presnt.It already see that i give u perticular address and ph no. but u didint call me once, why u just do this type of fake activities.
                          No info provided provided by the customer service executive and later on pick up phone and put on the table
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                            Y
                            yallappa chikkagasi
                            from Bengaluru, Karnataka
                            Feb 13, 2018
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                            Address: Bangalore Urban, Karnataka

                            Summary is pasted here for your reference regarding this I lodged a complaint at [protected]@axisbank.com

                            Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
                            Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
                            Shipment from Axis Bank was sent on[protected] vide Blue Dart AWB# [protected]
                            Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
                            Shipment from Axis Bank vide Blue Dart Airway Bill [protected] has been delivered and received by BAVYA
                            Blue Dart Express customer support has been notified about the posted complaint.
                            They can't deliver my product. Even they can't call to pick courier from their office
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                              bhardwakamit77
                              from Gurgaon, Haryana
                              Feb 13, 2018
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hi My consignment no is [protected]. It's arrive sector 63 noida branch 10-2-18 and yesterday all day status is out for delivery but consignment not received. Today morning i went brach for collect consignment but they don't give me now again i track status still out for delivery and some changes in yesterday status it's show now "Need Department Name/Extention Number" but nobody call me yesterday. Kindly confirm me when consignment deliver b'coz i will go out of station for 5 days.
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                                S
                                sandeep12 gupta
                                from Delhi, Delhi
                                Feb 13, 2018
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                                Address: Gurgaon, Haryana, 122001
                                Website: nttdata.com

                                We send the courier from Gurgaon to Noida Extension after discussion that it will reach there next day on dated 08/02/2018.

                                But Online Blue Dart is updating the status that Address incomplete and they need land mark information.

                                I called customer care on 11 Feb, 2018, they confirmed me on 12 Feb, it will reach. They sent it to wrong address due to non availability of proper address.

                                Again today on dated 13 Feb, 2018, i called again to customer care after checking the wrong status (Address Incomplete and landmark needed), we informed them, why are they updating wrong status.

                                My Question is : 1. This Parcel is going to Delhi Public World School in Noida Extension (Is it not Landmark itself).
                                2. We Gave proper detailed address and mentioned two mobile numbers for communication with concern person.
                                3. I have given my mobile number to on that parcel.

                                We sent Admission form for our kid due to last date was 10 Feb, 2018. But There is no clarity from Blue Dart side. I discussed with school in inform them regarding this delay and ask them to give us one more day to deliver as Blue Dart promise.

                                I am really very frustrated with services, as i sent this parcel from my office courier service. I will provide my feedback on this and ask them to take appropriate action and planning to use my consumer rights too with this type of misleading updates on their Portal.

                                Regards,
                                Sandeep
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Feb 13, 2018
                                Updated by sandeep12 gupta
                                Discuss with their customer representative again in evening. First they confirm me their is no proper address, you mentioned only Name and courier it.

                                I informed them, i am literate and know, how to post the courier? After that customer service representative confirm that they have full address and they will make sure it could reach on destination.

                                Waiting for next updates from their side. They are harassing us during the discussion, trying to fool us by their act and justifying their mistakes.
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                                  bijoy bista
                                  from Bengaluru, Karnataka
                                  Feb 13, 2018
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                                  Address: Dhemaji, Assam, 787057

                                  The agent of blue dart belongs to dhemaji district of assam. Named puspa raj sharma maided one person to collect cash from all shipment as blue dart is a private service not government to be shipped free of cost on their sentence.
                                  And also they are delivering to the shipment to themselves without my knowledge, today i have checked my shipment on portal and found it has been delivered on 25th on jan2018.
                                  When i asked my neighbor and then i've known that my shipment is delivered and kept at their office. Ive to go to their office and ihve to pay the payment for my pan card coming from nsdl.
                                  Blue dart please take action on that. Neither blue dart will let dark by that kind of people.
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Feb 13, 2018
                                  Updated by bijoy bista
                                  This is the actual screen shot of tracking..

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                                    R
                                    ReddyWarier
                                    from Bengaluru, Karnataka
                                    Feb 13, 2018
                                    Aug 21, 2023
                                    This thread was updated on Aug 21, 2023
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                                    shipment redirected on same awb - dirty game

                                    Address: 560068
                                    Website: www.bluedart.com

                                    Hi,
                                    Reference no: [protected]..

                                    U know what blue dart people did they kept parcel in their peenya office for 2 days and simply re-directed the order.. I think they are doing same thing for many orders, because till now no other delivery service was unsuccessful, even an illiterate can delivery parcel to that address.. Not even once they have called me regarding concerned order.. Fun fact : their customer number is:1860...
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                                    K
                                    kr.saket
                                    from Bengaluru, Karnataka
                                    Feb 13, 2018
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                                    Address: 812001

                                    I would like to register a complaint against patna blue dart office located at rajendram plaza, exhibition road, patna.

                                    This office's phone number[protected] is not working since a long time. I stay in bhagalpur which is 6 hrs away from patna. I must confirm before going if has my courier has arrived or not and if their office is open or not as tomorrow is shiv ratri.

                                    This has not happened for the first time and there must a working phone number for the office on which people can reach and resolve their queries. When i went there last time, i reported this issue to them but the operator over there started giving excuses like its not working from couple of days which is a plain lie. There are so many feedback from google users highlighting the same issue but the courier authorities have done nothing in this regard.

                                    So i would request you to take appropriate action against this center for causing so much inconvenience to the customers.

                                    Regards,
                                    Kumar saket
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      om ab
                                      from Raipur, Chhattisgarh
                                      Feb 12, 2018
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                                      Address: Indore, Madhya Pradesh, 452009

                                      Dear sir

                                      Here i am abhishek joshi at indore. I wail for a courier from last 3 day it may possible that this may received at office but there is no response regarding that. I just want to talk about that but here in indore is no contact no. And not respond properly what should i do for that.

                                      My reference no. If [protected]
                                      Contact no. [protected]

                                      Thanks

                                      Abhishek joshi
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Feb 05, 2018
                                      devaraj me's response
                                      Not delivered
                                      Blue dart is the slowest delivery courier i have ever seen ...all lazy person are working ...my shipment reached the hub nearest me still the product is not out for delivery ...most poor service i have recd from bluedart .
                                      Iam Devaraj phone number [protected] Kotak Mahindra Bank parsanal blue dart courier not received
                                      Verst works in blu dart express not delivered in itam but message in delivery y
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