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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 336

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W
Wungshimm
from Delhi, Delhi
Feb 23, 2018
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Address: New Delhi, Delhi, 110003

One of your agent pick up my amazon returned product on 17th february and he gave me a reciept but after that there was no refund for the returned product. I complained to amazon but they said that i cancelled it for the pick up and therefore the money cannot be returned until it is confirmed. I would b very grateful i[censored] give me the solution for my problem. Reciept photo is attached below
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    H
    Hemantailani
    from Patharia, Madhya Pradesh
    Feb 23, 2018
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    Address: Jaipur, Rajasthan

    Sir,
    I didn't not received my shipment though tracking details showing on 22nd feb - shipment out for delivery conginee not available in fact i was at address since morning.
    Again on 23rd it's showing shipment out for delivery but istill not received though bluedart office is just 5km away.
    Is it service of bluedart? Really how one can expect such services from bluedart???
    My awb no is [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      J
      Jagajeevan
      from Kodungallur, Kerala
      Feb 23, 2018
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      i am regrate to inform you that the response i got from your customer care staff when asked a information about my courier which was already dispatched on 21 of feb reference no.[protected] and same day i got a message stating that land mark not found and i had called your customer care executive stating my courier and she said me that i would receive my courier by evening and the guy who is gonna delivery would call me till now i didn't receive any call or confirmation message regarding my courier and the very bad part again was that customer care is not responding to my call which i have been calling since evening for more then 4 times, my keen request is to trace my courier and inform me.



      Thanks and regards,

      Jagajeevan ram

      Sent from samsung mobile
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        Deepakshah@
        Feb 23, 2018
        Resolved
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        Resolved

        Address: 110074

        I have not received my pan card at my residence till date and the status details are below:

        Acknowledgment number : [protected]
        Name : anideval

        Status :
        Your pan card has been dispatched on 12-feb-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 22-feb-2018.

        Permanent account number (Pan) : crkpa3340q
        Aug 8, 2021
        Complaint marked as Resolved 
        Blue Dart Express customer support has been notified about the posted complaint.
        Dear Deepak,

        The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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          Y
          yogesh.jadav
          from Ahmedabad, Gujarat
          Feb 23, 2018
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          My consignment in blue dart with waybill no :[protected], reference no : 027-[protected] is not delivered at consignee address by stating that 'no such consignee at the given address' even after without the visit address & consignee address is very well reachable.
          Even after my mail to blue dart consumer cell, they have held my consignment at their office without any reason which very pathetic.
          Request you to register my complaint again blue dart and do the needful.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Ashish Jethi
            from Ludhiana, Punjab
            Feb 23, 2018
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            Address: Moga, Punjab, 142001

            I ashish pod no [protected] courier blue dart ref no [protected]. But blue dart courier did not bother deliver courier to me. I want to complaint against blue dart courier service that they did not deliver my courier and i remember last time same problem occur and i personally find their office and rcd my courier.
            Rgds
            Ashish
            [protected]
            [protected]@yahoo.in
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Shubham meghwal
              from Jaitaran, Rajasthan
              Feb 23, 2018
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              Address: Kota, Rajasthan, 324002

              My parsal comeing from print stop via bluedart i recived a call fro. Bluedart employ and he say i am not going to hive you home delivary come my home and take your parsal when i say i am going to complint againt you he start abuseing with me
              I am really shocked
              Employ also say he is not give me parsal
              And take with him
              (Parsal aapne saath le gya)
              Or say do what you want do
              I req please take action againts him
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                Harishankar Shukla
                from Jaipur, Rajasthan
                Feb 23, 2018
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                Address: 10044

                Dear blue dart team yesterday i am already talked to your costumer care executive regarding my problem. Please not down my way bill no is [protected] this and till on that time i am not received my product. Please not down my address is :- 36/3 basment kishwarna eye and medical center badarpur new delhi:-110044 and my contact no is [protected] and [protected] please told your delivery boy he can call me and deliverd this product till on evening 4.30 pm today.

                @ product was shiped by vistaprint.

                Thanks
                Harishankar
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sanjay Das Gupta
                  from Bilaspur, Chhattisgarh
                  Feb 23, 2018
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                  Address: Bilaspur, Chhattisgarh, 495001

                  मेरा pan card docket no. [protected], 22.02.2018 को बिलासपुर ऑफिस में आ गया था, लेकिन delivery नहीं दिया गया call भी नहीं किया गया और उन्होंने स्टेटस में लिख दिया "address incomplete/landmark needed" आज दिनांक 23.02.2018 को स्वयं ऑफिस जा कर मुझे docket प्राप्त करना पड़ा
                  ये सही नहीं है जबकि मेरा पता मेन रोड से लगा हुआ है
                  आप देखे ऐसे नहीं होना चाहिए

                  !! धन्यवाद
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    D98
                    from Lalgudi, Tamil Nadu
                    Feb 23, 2018
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                    Address: 620015

                    The rude behavior of the delivery person. I m so unsatisfied with the service. His job is to deliver to customers at their convenient locations. For asked to come hardly 100 m more, i got back rude replies stating don't waste my time. This was totally unexpected and degraded the respect i had for your company. Kindly take necessary actions and ensure this doesn't repeat again for the good. Thank you! From nit trichy student.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      I
                      Indrani Sinha
                      from Delhi, Delhi
                      Feb 22, 2018
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                      I couriered an important document to oxford university press through blue dart on 19th february, 2018, in the morning around 10. The blue dart official charged rs 360/ and ensured that the document will be delivered in the very next day. But it has not been delivered even after four days. Their delivery man bumped at oxford university press office after 7 pm, when it was closed.
                      The concerned officials of blue dart never waits after completing their office hours, so how they can expect office of an mnc like oxford university press will keep their door open to receive the document from them? And obviously not only this office, each one will be closed on their scheduled time. My question is did their delivery man/admin call the officials of oxford university press to confirm the office timing? The answer is surely negative.
                      However, since it was very urgent, i feel harassed and it will harm my profession. I request everyone to support me and suggest me on this issue.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        T
                        tubairoy
                        from Kolkata, West Bengal
                        Feb 22, 2018
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                        Address: Kolkata, West Bengal, 700075

                        Two very important shipment came to jadavpur blue dirt center in beginning of feb'2018. The shipment were address to my old address - 59 k. K. Majumdar road, santoshpur, kolkata-75.

                        Without intimate me, the center were return back the document to the shipper.

                        Consignment number: [protected] & [protected].

                        What kind of service is this??
                        This is not the first time the same happen to me. Also just now i talked to one of the customer care executive and quite surprise. After 2 mints he start talking and informed me they did the wright thing.

                        Is this is the way of customer satisfaction?

                        Nirmalya roy
                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Atharv suresh
                          from Hyderabad, Telangana
                          Feb 22, 2018
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                          Address: Kozhikode, Kerala, 673008
                          Website: Www.bludart.in

                          Atharv s
                          [protected]

                          Shipment have reached hum near me on 18th but till now its not delivered.
                          This is the same address that i use for all shipment except bluedart all other courier use to deliver on time.
                          I have also contacted customer care for solution, and i recived an abusing reply from customer care team.
                          Bluedart should compensate the lose that i had to face due to this worst service.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Moloy Misra
                            from Chengalpattu, Tamil Nadu
                            Feb 22, 2018
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                            I was supposed to receive my kotak credit card via awb number [protected]. As per the message which i received from bank, it was supposed to be delivered on 20th february 2018. There was no delivery attempted at all on 20th february. On 20th february, when i called customer care, the reason given is my mobile was not reachable. I am unable to understand when an address is correct, why was the delivery not attempted on grounds of mobile number not reachable. Customer care was not able to give any satisfactory answer and promised my shipment to be delivered on an urgent basis on 21st february. On 21st february, shipment was out for delivery at 12:35 pm. There was no delivery till 8 pm. On contacting customer care, customer care tells that delivery was not done due to unavoidable reasons. I want an explanation is this customer care of blue dart based on which you charge premium rates.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Swaroop Gangadhar
                              from New Delhi, Delhi
                              Feb 22, 2018
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                              Address: 560076

                              Way bill no: [protected], [protected]

                              I am confused how blue dart can update wrong information about the package delivery.

                              They have updated as no such consignee at given address. The address is as per the registration done with government. My employer has verified my address, bank has verified my address, but for blue dart delivery person, i dosen't live in the mentioned address. Does it make any sense.

                              They don't even have a basic knowledge to contact the customer.

                              For betterment of consumer, please do not use blue dart services at all. It has become a common issue everyday with this courier service.

                              Worst service i have ever seen.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              My PAN card was delivered via Blue dart & the package was open, my mother accepted the package and the delivery boy just left in a hurry which normally doesn't happen, she realised it later as the package was delivered upside down so she couldn't notice when it was delivered.

                              AWB#[protected]
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                                S
                                Sidra Mehtab
                                from Kolkata, West Bengal
                                Feb 21, 2018
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                                Address: Kolkata, West Bengal, 700023
                                Website: StalkBuyLove

                                Bluedart courier is giving me a really tough time. The courier boy is giving false details of premises being closed at around 9 pm. Awb# [protected] from stalkbuylove was supposed to be delivered today. The courier boy had called me up earlier in the evening around 5pm asking for my location and then there's no call from him and around 10:30pm i get a sms from blue dart stating the parcel is undelivered due to premises being closed. He could have called me if the premises was closed which surely wasn't. Kindly change this particular delivery boy. I have lodged a compliant earlier also. He's not a good mark on the services provided by blue dart.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Feb 22, 2018
                                Updated by Sidra Mehtab
                                Last night the delivery boy gave a false report of not delivering the parcel due to premises being closed. Today when i am calling up the customer service and trying to reschedule the delivery there's no one to answer the call. Bluedart is not serving its customers well. Kindly please update your services and there is no support mail account found where i could have dropped a mail for the inconvenience caused.
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                                  A
                                  Amit B. Dixit
                                  from Mumbai, Maharashtra
                                  Feb 21, 2018
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                                  Awb[protected]

                                  All other courier company never face problem why always blue dart delivery boy faces - there are no sop followed before rejecting delivery - no basic calling to customers on address not found

                                  Train staff blue dart how to do job - hr team it's serious concern

                                  What is the point to hire n promote blue dart when they lack in. Basic sop - to call customers...
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Sudi1997
                                    from KOLKATA, West Bengal
                                    Feb 21, 2018
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                                    Address: Kolkata, West Bengal, 700069

                                    Dear sir/mam
                                    Digi bank has sent me a courier which is having this awb -[protected] &
                                    Reference no : 05db[protected] and by mistake i have been postal address of serpur that is 743513 instead of kolkata that is 700069,
                                    The address is 6, waterloo street, dacres lane, eiilm building, 3rd floor, room no. 306b. Can u send me the courier to this address?

                                    Thanks and regards
                                    Sudipto
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      K
                                      ks manju
                                      from Bengaluru, Karnataka
                                      Feb 21, 2018
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                                      Address: 560068

                                      Hi,
                                      Deliver person was called me to deliver my parcel and he says that address is not found then i informed him that i ll guide him to my address then he said that we he can't deliver if address is incorrect.

                                      Then i was taken this on mail and also share the call recording of rude behaviour, i wort on 13th feb still there is on solution and also my parcel has not delivered.

                                      Please help me on this. It's really a shut services from blue dart not responding properly even on call and mail
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Feb 21, 2018
                                      Updated by ks manju
                                      Pending
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                                        J
                                        Janaki swaminathan
                                        from Bengaluru, Karnataka
                                        Feb 21, 2018
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                                        Address: Bangalore, Karnataka, 560102

                                        My awb is [protected]. While am tracking it shows premises closed. How they said like this? Am in house the whole day. Then for two days delivery attempted consignee address incomplete /landmark needed. Why that guy shouldn't call me and ask for the landmark.? I think shipment was never attempted to my house because while the guy attempt to deliver to my address means he never called me.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        The officers of BLUE DART SERVICE do not even offer product delivery at the time AND GIVEN Threats to return product. HAVE ADDRESS - C/O Osr Industries, Shop No 30, Dcm Road, New Grain Mandi, Kota-Rajasthan - 324007, Opposite Polytechnic College
                                        The worst customer care service from blue dart.. I called them for my courier related problem..they attend the call and said we cant hear you and ended the call..again i called and he talked for some time and then ended the call..
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