Blue Dart Express Complaints & Reviews

Simply you company are hiring faste fallows, they are unable to trace the address and they will tell lie that they will deliver the shipment in time and toady, but when we call them they didt received the call
They will not respond the person and not give the respect to the customer, they thought they are pm's of the india and if i complaint the same in office also they dont care of customer words
Please take the issue seriously and make them to give better service

Respected Sir/ Madam
I would Like to Inform you that I am Mohsin Raza Qureshi my AWB [protected]. Continue I have problem from Delivery person without searching address and without any call just reported from your office not found location or anything and returned so many times doing like that
I Request to you please some time I have very important parcel why do that
Please immidate action about my parcel
Thank you
Mohsin Raza Qureshi
665 Helping Society Behram Road Behram Pada Bandra East Near Bandra Court
Mumbai 400051
Mobile [protected]/[protected]

Today i received a sari parcel in my name and paid through cod rs. 640.00. After opening the packet, i realized that this is not my order. Immediately i tried contacting the courier boy mahadev jha, his mobile no. [protected] is not taking my call. I would like to return and get my money back. We have a corporate with your esteemed company else i shall stop the same. This is robbing. It has come from soul future inc., surat, vide waybill no. No. [protected], from surat, gujarat. Actions should be taken to see that i can return this sari and get back my sari.

Billway no. [protected], [protected]

Shipment is still not received but the current stauts of the shipment is delivered and i received the mail that is was delivered to chandy. I haven't get any call or message from your end. It was a false delivery. I escalated this concern 3-4 times in last 10days but no resolution given from your end even i didn't get any revert from your end. Shipment was delivered by your end in past as well on the same address. There is very important document in the shipment. Please delivery it to the details mention below.

Address - 67-saidulajab, near saket metro station, new delhi-110030
Ph no. [protected], [protected]

Awb - [protected] - delay

We have sent few samples to mayapur on 26/2/18 as per discussion with your executive was supposed to delivered on 28/2 before 6pm.

Unfortunately, it has not been delivered, i called on 1/3 they said it is closed in mayapur today so it will be delivered on 1/3 accordingly i have updated our customer. Today is 5/3 and shipment is yet not delivered.

It's very bad service from your end and has spoiled our name and relation. Our customer is very upset and saying to breach the contract.

We asked you to refund our charges as we could have delivered our parcel through speed post and it would have been delivered by now.

Let us know when are you processing reimbursement process.

Anita - [protected]

A product ordered by me for someone was failed to be delivered. The reason cited is that security at gate didn't allow entry to your agent. But the same agent didn't call the recipient because if he had, then either security guards would have allowed him entry inside the premises or the recipient would have come to the gate to receive the package. Awb number is [protected]

I had ordered from shein.in and online delivery on bluedart website was being shown as 3rd march 2018 i. E. 2days back. However now it’s shown that address is incomplete. All my parcels through other courier services reach at the same address then how is the address wrong/incomplete only for bluedart delivery persons? Moreover i was not contacted even once for any query before/during delivery. Even now the parcel had not been delivered yet. Also, the bluedart office persons here in jodhpur donot respond to calls as well. Kindly look into the matter and get my parcel delivered asap. Thanks

Please note that upon tracking this shipment, it was noticed that on your website it has been mentioned that unable to deliver the package as the premises was closed on 03 march-2018. Whereas on that day i was at home all day and it seems that your delivery agent has fraudulently uploaded the information.
Also i was not contacted on my provided mobile number when the suggested delivery attempt failed.

After noticing this i had tried to contact the customer care on [protected], but this number is busy at most times and i was not able to speak with the customer care executive.

Every courier shipped this address how can you mention incomplete address like check book, mobile bill, credit card bill etc

I am available at home the whole day and i believe that again your delivery agent will fraudulently upload "delivery failed" due to premises closed.

Kindly do the needful to arrange for the successful delivery of this package.

Regards,
Akshay gautam
Mob:-[protected]

Your delivery agent didn't came to my address and when tracked it was showing that the consignee was not available..
I didn't go anywhere my residence and shop is same address so there never happen no one is available if you came some one of my family members meet you and call me so i said your agent not attempt and my address is also easy to find
My reference number - [protected]
My waybill number - [protected]

My consignment number of an important document [protected] booked on 1st march till 3rd day is not delivered,
Even local courier is delivered earlier than this,
Obvious its bluedart it ought to be fastest but
As i have urgent requirment of this document and i am unable to trace it more so,
This is very time like this only,
And there is no one picking up the toll free number,
It looks like the helpless situation i believe the seniours must act in this matter,

Sir,
We have booked a courier from Hyderabad to Jaipur on 01.03.2018 but today as on 03.03.2018 we have not received the same till now. As per your commitment of prompt delivery (To deliver within 48 hours), this act is not showing the same. So, please look into the matter. Our docket number is [protected] Dt. 01/03/2018.

Dear sir,

With due respect i shankar giri want say that i picked a call from a postman (Phone no.[protected]) regardig my envelop who was from blue dart janak cinema new delhi he said about my envelop but did not come at my home and i have been waiting since four days i have taken leave from my office because as per telephonic conversation he said you will have to present at home i said ok so now i want know what should i do. Give suggestion and please do something for me

Hi,

My self girish r (Mob no : [protected]). My shipment was kept at the blue dart mavelikara remote office from 26th february 2018 and having the status "undelivered shipment held at location". They never tried contacting me in case if they need more details or land mark about my location for delivery. Even though, i tried calling them (Blue dart mob no : [protected]) to check the status so many times, but they were responded very irresponsibly and even took it casually. Please take an appropriate action immediately, so i will be getting the shipment not later than 5th march 2018. I have an alternative number also : [protected]

Thanks,
Girish r

Please note that upon tracking this shipment, it was noticed that on your website it has been mentioned that unable to deliver the package as the premises was closed on 26th feb 2018. Whereas on that day i was at home all day and it seems that your delivery agent has fraudulently uploaded the information.
Also i was not contacted on my provided mobile number when the suggested delivery attempt failed.

After noticing this i had tried to contact the customer care on [protected], but this number is busy at most times and i was not able to speak with the customer care executive.

I had then rescheduled the deliver of the item today on 3rd mar 2018 between[protected] hrs ist.
It is now 1420 and i am yet to receive the package.
I am available at home the whole day and i believe that again your delivery agent will fraudulently upload "delivery failed" due to premises closed.

Kindly do the needful to arrange for the successful delivery of this package.

Regards,
Ankit bhatnagar
+91-[protected]

A courier (Shipment no - [protected]) which was supposed to reach to me n 21st feb has not yet reached to me. I even rescheduled the delivery on 26th feb but no attempts were made to deliver the shipment.
Customer care is absolutely not responding. What should i do
This is highly unprofessional attitude of bluedart which i didn't expect this to happen.
What shall i do in this case.

Hi,

This is in regards to blue dart service, which i really don't like as they always fail to deliver the credit card or any other package at my residential address.

They always give the reason "package undelivered due to an incorrect address", however, the address is correct and i have been getting other packages delivered to the same address very easily. They don't even bother to call at the time of delivery.

Whenever i call them to correct the address or request them to make a call before delivery, they always deny the same. A lot of inconveniences have been faced by them. There is always this scenario happened and i am not getting my card delivery on time.

At last, i request you to kindly look into the matter.

Early response is very much appreciated.

Regards,
Amit kumar bhati

The behaviour of each and every staff of bluedart is rude and the attitude towards the customer is horrible. They wont even pick up the call and this is the 2nd time that the delivery is delayed for more than 2 days. They are so adament in their way of talking and they do not relate to the customer in anyways. One mr. Aniyan always comes to deliver but he never comes at the right time. He speaks so rude to me and since im a girl im kind of scared on his reply. Bieng a gurl makes me irritating when these guys bullies. Its so inconvenient to sent or get delivery of our valubles through bluedart.

Waybill no : [protected]
Reference no : ev[protected]

Delivery of item is office address as per delivery schedule but blue dart boy relaxation he went to my home and calling... But i am in office.. Boy simply saying tomorrow will deliver...1/2 day wasted my delivery time

He cannot came to my office for delivery...

Please take necessary action by that boy

Status and scans
Location details date time *
Waybill no : [protected]
Trimulgherry delivery attempted-premises closed 02-mar-2018 15:30
Trimulgherry shipment out for delivery 02-mar-2018 13:58
Trimulgherry shipment arrived 02-mar-2018 13:45
Trimulgherry shipment arrived 02-mar-2018 13:44
Hyderabad hub shipment further connected 02-mar-2018 10:31
Hyderabad hub shipment arrived at hub 02-mar-2018 08:38
Delhi hub shipment further connected 02-mar-2018 02:45
Delhi hub shipment arrived at hub 01-mar-2018 05:26
Gurgaon shipment further connected 01-mar-2018 02:07
Gurgaon shipment arrived 28-feb-2018 21:32
* - 24 hr format

Awb no: [protected] dt.[protected]

Due to emergency this document was booked under express delviery and delivery time was before 10.30 am today.

But the courier was delivered to our address by 1.40 pm only but we have received a sms stating the courier by 10.25 am which is totally wrong and this is totally unacceptable.

Either refund our express delivery charges or need appropriate action in this regards.

Respected sir, my name is p. Srikanth and my way bill no. Is ev[protected], sbi cards dept sent one courier to me through your service. As per given schedule i have to receive my courier on or before[protected], but i am not received yet. The other thing is i requested 1st prior address is my office address, secondary is resident address. Please do the needful.