Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Nov 17, 2025
Complaints 10547
Resolved
942
Unresolved
9605
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 340

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashaadhira
from Changanacheri, Kerala
Jan 31, 2018
Report
Copy

Address: Kollam, Kerala, 690523
Website: [email protected]

Sir my ref no is [protected]
Sir my address are changed and i updated my address in sbi card department but blue dart person try to shipping for my old address only in hyderabad. Now i m present in kerala in my new address and i vl contact in your coustermer care but not connecting plz update my new address and contact me in [protected] and s. [protected]@gmail.com in my email id.
Thank you sir
Blue Dart Express customer support has been notified about the posted complaint.
My Amazon shipment([protected]) was supposed to be delivered today on the 27th of January 2018. However I got a call from a delivery man who blatantly refused to deliver the package today and said he will be do so tomorrow. This sort of rudeness and tardiness need not be tolerated by me, or any other customer.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yeshas yesodharan
    from Bengaluru, Karnataka
    Jan 30, 2018
    Report
    Copy

    Address: Bangalore, Karnataka, 560076

    Waybill No : [protected]
    Reference No : S[protected]

    My courier with the above details was sent from Chennai by Citi bank and was out for delivery. But the status changed to out for delivery then it changed to consignee not available at premises and has a status now as Undelivered package held at location. Please help me with this either to pick a up by myself or attempt delivery again. Please deliver it ASAP as it contains important loan documents.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gurjeet747
      from Patiala, Punjab
      Jan 30, 2018
      Report
      Copy

      My product from amazon with tracking no. [protected] has reached amritsar on 25 jan 2018 but till now 30 jan 2018, it is not delivered to me. After few days they will send the product back to amazon with reason that consignee not available.
      This type of service is now common in bluedart.
      Please check the tracking and see how is your service. Your courier persons are the worst workers you have kept.
      Do you think that anyone will trust bluedart ever.
      Blue Dart Express customer support has been notified about the posted complaint.
      My courier returned back without my permission, agent call me and I said I revive courier tomorrow, but next no one call me or no one give me my courier, I call the agent Numbr but he discont my phone call, after day my courier you returned back to sender ...bad bad bad experience with blue dart ...plz do care with ur customers 😣😣😣
      This saree is not too good and also quality is so loss this saree i dont like this saree colour quality so please refund my money
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sunilbansal1194
        from Hapur, Uttar Pradesh
        Jan 30, 2018
        Report
        Copy

        Address: Meerut, Uttar Pradesh, 250001

        My wife received a parcel of my name, when i opened it i found 10 suits out of 38 were missing from the parcel, then i show the weight mentioned on the parcel which is 20 kg, then i weight my parcel which was only 16 kg i complained same to delivery man on phone but he said that i handed it as i received it,
        This a serious matter as the total parcel cost around 12500 rupees
        Blue Dart Express customer support has been notified about the posted complaint.
        My waybill no is [protected]
        I have received a message saying order had been delivered but i didn't receives yet any parcel
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pitambar91
          from Kolkata, West Bengal
          Jan 30, 2018
          Report
          Copy

          Service is very bad, bluedart taking more then double price as compared to other agency in the name of fast delivery and delaying unnecessarily,.

          I have book documnets from jorhat, assam to bhavnagar, gujrat. They told fast service so more price. I was quite happy that things will be done fast. After 2 days i checked the status.. Its vary careless and worst service.. The transit showing as below:

          Jorhat — guwahaty — ahemedabad — kolkata — delhi — ahemedabad — delhi — still in transit..in the 4th day at delhi..

          Better not to use blue dart and ask my frinends not to use the bluedart...
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sudhanshu Raman Jha
            from Mumbai, Maharashtra
            Jan 30, 2018
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400079

            My awb no:-[protected] & [protected]

            My merchandise for cloudtel india private limited & myntra jabong india pvt ltd. Was dispatched on january 4, 2017. The date of the first appointment was january 10, 2018, the consignment was not reached, the second appointment was on 24 january 2018, the consignment did not reach. Even a single bludart employee does not contact the customer, he is not taking delivery..in spite of this, they have an invoice copy, an appointment remains perpendicular. Bluedart service is very bad. Nobody is there to give proper response. Important courier not delivered after 2 times appointment. After paying higher fees this kind of service not expected. Nonsense service has been done
            +2 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            They have not called me and now when i try to track my parcel it shows unlocatable

            not delivered 2 times - Comment #2989382 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shine Tilu
              from Bengaluru, Karnataka
              Jan 30, 2018
              Report
              Copy

              Address: 755019

              Sir,
              I have booked a product from shopclues, but still now i have not received any product and my status is showing that i have refuge to take the product. Still now i have no phone call from your courier (Jajpur road bluedart). Lastly i have find the courier service phone no and contact him, they told me by mistakenly it on refuge category, it will delivery wait and keep patient and cut the phone. After then they put my phone no on mobile reject list option. It is very offence and courier company did not any response.

              This is for your reference and take necessary action against him. If not then i will go through consumer forum.

              Regards,
              Manas ranjan pati
              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vinayaknair28
                from Noida, Uttar Pradesh
                Jan 30, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201012

                Dear sir/madam,
                My waybill no. Is [protected].
                My pan card tracking in blue dart website has been showing that its in indirapuram for the last 5 days. Yesterday (29january 2018) was the *deliver by * date, but still it has not moved from there. I have tried calling blue dart ghaziabad, but it automatically gets disconnected. Their is no other way to contact them. I hope that this forum can help me in resolving this issue.

                Thanx
                Feb 2, 2018
                Complaint marked as Resolved 
                Guys if u get any complaints regarding blue dart. Don't post here . Nobody gives s damn. Just send a mail to [email protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Kindly provide us proper 15 digit acknowledgement number to check & resolve your grievance.
                I am approaching my consignment through docket no. [protected] since yesterday.
                nobody can respond to deliver the consignment from Blue dart.
                my shipment order number [protected]
                is stuck/delayed in delivering i am waiting from last 1 week
                Helpful
                2 other people found this review helpful
                2 found this helpful
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Ju Ju
                  from Chennai, Tamil Nadu
                  Jan 30, 2018
                  Report
                  Copy

                  Address: Dindigul, Tamil Nadu, 624619

                  I ordered an item on paytm by[protected] which is for two products and it was about to deliver by blue dart as single package. I received a one product through courier on[protected] which contained only one product and i was shocked to see the invoice which is for two products. I called their customer service but they didn't take any steps. Yesterday[protected] i received a message that i received a product from blue dart. Actually i didn't receive any product yesterday. Very worst customer service from blue dart. It seems they're stealing customer products. Very cheap service from blue dart.
                  +2 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Jan 31, 2018
                  Updated by Ju Ju
                  Still now I didn't get correct response from blue dart.They just sent mail which contain the way bill no.date of delivery and so on.I just want a proof that they delivered courier to me in person on 29/01/2018 at 11:44 a.m.I didn't recieve any parcel on that date
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Simab Akhter
                    from Ranaghat, West Bengal
                    Jan 29, 2018
                    Report
                    Copy

                    Address: 733202

                    All my amazon products which are send through blue dart they always not deliver my parcel at home t h o u g h they return the parcel without at least making a call i complaint regarding this to amazon but the condition is still same today they also return my parcel without informing me. I want personally went to blue dart courier service in my location they excuses that they don't identify my location but the truth is that all other courier services very easily find my location and deliver the product before time. I tried several time to resolve this through amazon but i see they are helpless so i complain tu blue dart that day take initiative to dissolve this problem in future thank you
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Madd
                      from Bengaluru, Karnataka
                      Jan 29, 2018
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560029
                      Website: Bluedart. Com

                      Hi iam Naresh got the product to be delivered on 24 on jan from bluedart of debit card order no [protected] not delivered showing status as undelivered status held at location even the courier boy didn't even called me not even tried to do so im calling customer care no one responds or cares about the issue even i mailed thrice so please try to resolve my issue asap making me to realise bluedart is good service
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kishore Ravikumaruv
                        from Pune, Maharashtra
                        Jan 29, 2018
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560054

                        Deutsche bank has sent me a courier having tracking number - [protected]
                        It has been despatched by despatch team
                        To embitel technologies delta block, sigma soft tech park (Sstp), varthur-hobli, bengaluru, karnataka 560066

                        I want it to be redirected it to my new postal address...
                        #104, ds-max splash, 3rd main rd, mathikere, bengaluru, karnataka 560054
                        Blue Dart Express customer support has been notified about the posted complaint.
                        My Rf. No [protected] hello my name is Murari Dubey My Kotak Mahindra Bank passbook and ATM and not delivery and 10 days old please help me your company Blue Dart its not good performance please help my phone number [protected]
                        One of your employee named Prashant was about to deliver my parcel today, I was continually calling him to guide to perfect address but he was busy constantly. Please do something about such employees they are degrading your company's position...😠😠😠
                        I had applied a new pan card and he came to the bluedart courrier.but he did not informed. i need it so much that you are requested to be transported faster than this. my acknowledgment no. [protected]. and airway bill no is [protected]. please its urgent so fastly action.
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neha Mehendiratta
                          from Ludhiana, Punjab
                          Jan 29, 2018
                          Report
                          Copy

                          Address: Amritsar, Punjab, 143001

                          This mail is in reference to above mentioned awb no that contains my crucial document and it has not been delivered to me on 27 of jan neither the deliver boy tried to contact me although my mobile number has been given for the same and the status has been updated to consignee's address incorrect. Please justify how can be address incorrect whereas on the same address i receive all of my documents or shipments by other courier companies and registered post. And let us assume once if even the address is not correct (For your courier company only) then why your courier boy did not tried to contact me for clarification and updated the status as incorrect. This has been the 2nd instance of poor servuce with your courier company. Also the offices having landline number in amritsar[protected]/5050092/5060609 do not even bother to answer the calls despite of multiple calls made by them. Is this the kind of service your company provide??! To harass the customer?? Please provide me the contacy number of concerned delivery boy as that document is quite crucial to me as i need to submit it in my office. Resolve my complaint at earliest.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Jan 29, 2018
                          Updated by Neha Mehendiratta
                          This mail is in reference to above mentioned awb no that contains my crucial document and it has not been delivered to me on 27 of Jan neither the deliver boy tried to contact me although my mobile number has been given for the same and the status has been updated to consignee's address incorrect. Please justify how can be address incorrect whereas on the same address I receive all of my documents or shipments by other courier companies and registered post. And let us assume once if even the address is not correct (for your courier company only) then why your courier boy did not tried to contact me for clarification and updated the status as incorrect. This has been the 2nd instance of poor servuce with your courier company. Also the offices having landline number in Amritsar[protected]/5050092/5060609 do not even bother to answer the calls despite of multiple calls made by them. Is this the kind of service your company provide??! To harass the customer?? Please provide me the contacy number of concerned delivery boy as that document is quite crucial to me as I need to submit it in my office. Resolve my complaint at earliest.
                          Jan 29, 2018
                          Updated by Neha Mehendiratta
                          Resolve it immediately
                          Dear sir Shipment from ICICI Bk is dispatched through Blue Dart Awb# [protected]

                          My address is prime avian feed india pvt ltd khuskhera Bhiwadi alwar rajasthan
                          Pin no 301019 it is right but blue dart mention is wrong

                          regarding delivery of awb no 34751622964 - Comment #2987223 - Image #0
                          Please provide my courier,
                          Waybill No.[protected]
                          Reference No.[protected].
                          Your job holder is not doing job properly, Without reaching destination he self decide address/person is not availabe.
                          Please care this comment.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Junaid Sheergar
                            from Mumbai, Maharashtra
                            Jan 29, 2018
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400076

                            5th reminder for m. D.’s email id

                            From: mohammed junaid
                            Sent: 25 january 2018 18:25
                            To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Take your own time as being taken.

                            4th request for sharing the m. D. Email id.

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 25 january 2018 18:16
                            To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Dear junaid,

                            We understand the urgency of the shipment and we are also following with our teams for the delivery confirmation.

                            We shall share the delivery details at the earliest.


                            Warm regards,
                            Priti raikar regional manager - customer service  blue dart express limited
                            Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                            [protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

                            Follow india’s most awarded logistics company on

                             please consider the environment before printing this e-mail. Save paper.

                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: thursday, january 25, 2018 6:11 pm
                            To: priti r. /cs /bom hqc/r. Mgr; binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex
                            Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; deepak k. /tm /bom hqc/mgr
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Shipment still awaited??

                            From: mohammed junaid
                            Sent: 25 january 2018 17:29
                            To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com'
                            Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Team,

                            Shipment still not delivered

                            Anybody from team share the email id of m. D. Pl.???

                            From: mohammed junaid
                            Sent: 25 january 2018 17:05
                            To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Pl. Share the m. D. Email id?

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 25 january 2018 16:58
                            To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Dear junaid,

                            While we have already confirmed, that the shipment has been taken out for a priority delivery, mr. Deepak kothare head of bkc branch would call and speak with you as well.

                            Vide this mail i have copied mr. Kothare.


                            Warm regards,
                            Priti raikar regional manager - customer service  blue dart express limited
                            Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                            [protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

                            Follow india’s most awarded logistics company on

                             please consider the environment before printing this e-mail. Save paper.

                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: thursday, january 25, 2018 4:52 pm
                            To: binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
                            Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Ms priti,

                            As discussed, m. D. Email id???

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 25 january 2018 16:27
                            To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Dear mr. Junaid,

                            Further to our communication, we wish to confirm that the said shipment is out for delivery and same shall be delivered on priority.


                            Warm regards,
                            Binny nair│ manager – customer service │ blue dart express limited
                            Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                             +[protected] ext 33336 f +[protected] │  [protected]@bluedart.com│ www.bluedart.com
                            Follow india’s most awarded logistics company on

                             please consider the environment before printing this e-mail. Save paper.


                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: thursday, january 25, 2018 4:03 pm
                            To: vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
                            Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Adding : ms preeti raikar

                            As discussed inspite of chasing continously and a big team of blue dart in a mail comm. Still package un-delivered.

                            I assure you it is delibaerately being delay.

                            From: mohammed junaid
                            Sent: 25 january 2018 15:56
                            To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                            Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Where is the shipment???

                            From: mohammed junaid
                            Sent: 25 january 2018 14:31
                            To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Blue dart team

                            We have to connect the said shipment to sharjah with further process, re-packing and further documentation.


                            We can’t wait till you deliver by cob of the day

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 25 january 2018 11:03
                            To: [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Dear suchitra

                            Shpt is lying at mew only

                            E [protected]
                            Bkc 24-jan-18 mew flame proof / tata projects 001 25-jan-18 1044 mew shipment inscan

                            Vishakha r. senior staff // customer service.
                            Blue dart express c/o champion jointings pvt ltd
                            15, parsi panchayat road, andheri (E), mumbai 400 069. India.
                             +[protected][protected]@bluedart.com www.bluedart.com

                            Follow india’s most awarded logistics company on

                             please consider the environment before printing this e-mail. Save paper.

                            From: suchitra. G /cs /bom hqc/sr. Ex
                            Sent: thursday, january 25, 2018 10:58 am
                            To: jayesh /ops/bom mtl/sr. Ex; sonam j /cs /bom mew/temp; sonam j /cs /bom mew/temp; manish. K /cs /bom mtl/a. Mgr; vishakha c /cs/bom mtl/sr. St; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; mangesh /ops/bom mew/sr. Ex
                            Cc: [protected]@flameproofequipments.com; mohammed junaid; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Jayesh & team, ensure shipment delivered today.

                            Suchitra chauhan sr executive customer service  blue dart express limited
                            Blue dart center, sahar airport road, nr itc hotel, andheri (East) mumbai 400 099, india.
                             +[protected]  ext 33017 &  [protected] |fax +[protected]   [protected]@bluedart.com www.bluedart.com

                            Follow india’s most awarded logistics company on

                            P please consider the environment before printing this e-mail. Save paper.

                            1. Any shipment held up at the location for more than 7 days, then from 8th day demurrage will be charged.
                            2. Octroi/entry tax cannot be billed, it has to be paid by shipper in advance prior to delivery or paid by consignee at the time of delivery.
                            3. Topay pickup cutoff is at 1300hrs for all india and 1200hrs for kolkata topay pickup. All request received after cut off will be handled next working day. To-pay pickup schedule is 24-48 hrs from the date/time of token generation.

                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: thursday, january 25, 2018 10:14 am
                            To: jayesh /ops/bom mtl/sr. Ex
                            Cc: [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Waiting for revert on below mail and waiting for the pkg. As well???

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            From: mohammed junaid
                            Sent: 24 january 2018 18:34
                            To: '[protected]@bluedart.com'
                            Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            The shipment supposed to connect for sharah today, who is responsible for delay???

                            Why the same not picked up yesterday as the booking placed well in time?

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 24 january 2018 17:27
                            To: mohammed junaid
                            Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Good evening,

                            Team parcel is been picked up today from andheri (West) addres and same will get dispatch today evening for destination,,,

                            Pls find the awb no: [protected] for sakina 01 pcs


                            Thanks & regards,
                            Jayesh c pateloutbound operation - sr. Executive
                            Blue dart express limited
                            C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069 
                            ' +[protected] * [protected]@bluedart.com www.bluedart.com 
                            Follow us on www.facebook.com/bluedart.official

                            Follow india’s most awarded logistics company on

                            P please consider the environment before printing this e-mail. Save paper.


                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: wednesday, january 24, 2018 3:36 pm
                            To: jayesh /ops/bom mtl/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
                            Cc: neha; [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Where is the pkg.???

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                            Sent: 24 january 2018 00:08
                            To: [protected]@bluedart.com; [protected]@bluedart.com
                            Cc: neha ; [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Good morning,

                            Sir due to internal issuse pickup was keep moving from one warehouse to another warehouse due to addres confirmation,

                            Request you pls ask shipper to re register for tomorrow and get share the fresh token no: same will get handel positively


                            Thanks & regards,
                            Jayesh c pateloutbound operation - sr. Executive
                            Blue dart express limited
                            C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069 
                            ' +[protected] * [protected]@bluedart.com www.bluedart.com 
                            Follow us on www.facebook.com/bluedart.official

                            Follow india’s most awarded logistics company on

                            P please consider the environment before printing this e-mail. Save paper.


                            From: jophin g. /rev/bom bkc/sr. Ex
                            Sent: tuesday, january 23, 2018 3:06 pm
                            To: sachin s /ops/bom mtl/sr. Ex; jayesh /ops/bom mtl/sr. Ex
                            Cc: neha; [protected]@flameproofequipments.com; mohammed junaid; suchitra. G /cs /bom hqc/sr. Ex
                            Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                            Dear sachin/jayesh,

                            Pls ensure pick happens today on priority.

                            Thanks and regards,
                            Jophin georgebusiness development  blue dart express limited
                            3 - 12,, silver star apt, b/h central plaza, cst cross road, kalina, santacruz (East) mumbai 400 098
                             +[protected] upto 74  m +91 [protected] * [protected]@bluedart.com www.bluedart.com

                            From: mohammed junaid [mailto:[protected]@tataprojects.com]
                            Sent: tuesday, january 23, 2018 13:40
                            To: jophin g. /rev/bom bkc/sr. Ex
                            Cc: neha; [protected]@flameproofequipments.com
                            Subject: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)
                            Importance: high

                            Blue dart booking ref : no. 35601 (Surface mode)

                            Dear jophin

                            Kindly arrange pick up through surface mode today evening as per details mentioned below:


                            Pick up address mr. Divyesh ferfa - [protected]
                            Flameproof equipments pvt. Ltd.,
                            "flameproof house" plot no. B-39,
                            (Near monginis), new link road,
                            Andheri (W), mumbai - 400053
                            Tel no.:[protected]/6697/6698
                            Email: [protected]@flameproofequipments.com

                            Delivery address tata projects limited.
                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com

                            Pic : mr. Mohammed junaid - [protected]

                            Date / time 23.01.18, between 3.00 - 5.30 pm

                            Details of packet as per attached documents

                            Account no
                            237790

                            Shifted to new office, address mentioned in the signature :
                            Thanks & regards,
                            Mohammed junaid logistics & scm |

                            Transocean house, 2nd floor, lake boulevard road,
                            Hiranandani business park, powai, mumbai - 400 076.
                            P:+[protected]. H/p : [protected]
                            www.tataprojects.com
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hi this Courier service very bad and customer care all so talking like animal all boy and girls no body talk very well so plz tell them all plz do there work properly
                            I was supposed to get the order by 20th jan 2018 and I still Didn't get the order 2 days later that.thr customer care executive is vaguely replying and the local courier station is not of any help too. So I
                            Recommend everyone not to use blue dart
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gauravchanchal
                              from Haridwar, Uttarakhand
                              Jan 28, 2018
                              Report
                              Copy

                              Address: Jalaun, Uttar Pradesh, 285001

                              I want you to know about your courier boys behaviour. A one courier boy named ashish mishra of your company called me and spoke in inmanerable way. I was surprised by at his conduct and it is very vad. As a well aware person, it is my duty to inform you, so please take some action at his conduct if you willingly want to provide best service to your customers.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              I have done courier from blue dart on 19 dec 2017 the courier has been received by the school but the demand draft attached in it was not received by them. Someone has taken that demand draft from our consignment. Our consignment no is [protected]. Please saw in to this matter and refund the amount.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikas Somani 20
                                from Surat, Gujarat
                                Jan 28, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Surat, Gujarat, 394210
                                Website: Bluedart

                                My shipment was arrived surat at 25th january 2018. But they mentioned in tracking details as address incorrect. On 27th january 2018 i called in customer care and provided my complete address and mobile no, but then again they mentioned address unlocated/landmark needed. They not even trying to contact me. So poor service by bluedart. Even a local courier gets delivered at my address, but they don't even care to call a consignee to ask the location.
                                +1 photos
                                Jan 28, 2018
                                Complaint marked as Resolved 
                                Finally today the courier boy came today in afternoon for delivery after 2 unsuccessful attempts.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Respected sir blue dart courier dalhouise road pathankot near Shani Mandir. This courier service is not good in pathankot distt. All the staff member do not work responsibly. This courier down the blue dart image. Plz take action this regarding.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rahim Hudda
                                  from Amreli, Gujarat
                                  Jan 28, 2018
                                  Report
                                  Copy

                                  Address: 363001

                                  My bank documents are sent through blue dart courier your surendranagar brannch coordinator mr vijay - padmavati express says that address is incomplete and he misbehaved with us.
                                  Please note that my address mentioned on courier is complete as i am regularly receiving all documents with out any complaints.

                                  What we got trouble is misbehavior of the sales staff.

                                  Looking for your support.

                                  I dont have docket number because its bank document and we didnt receive any messages regarding oxket number. My details are as below:

                                  Rafik hudda
                                  [protected]
                                  Dudhrej road street no 1
                                  Last house
                                  Surendranagar - 363001.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kelton
                                    from Bengaluru, Karnataka
                                    Jan 27, 2018
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka, 560016
                                    Website: www.bluedart.com

                                    Delivery person misplaced/lost the courier containing sensitive documents and updated the status as delivered on 25/jan/2018 but till now i did not get the courier shipped to my address. Package shipped from mumbai on 24/jan/2018 as of today the date is 27/jan/2018 and till now i did not receive the courier.

                                    How can it be updated as shipped when i did not receive it?

                                    Waybill no : [protected]

                                    When called up to the blue dart customer care they said will arrange a call back.

                                    I personally went to the local blue dart and checked with them and they gave the delivery boy name and mobile number but his phone was not reachable. After a long hard struggle i was able to contact the delivery boy and i got an irresponsible reply from him as "i don't know where i missed it" this was a shocker to me. How can a delivery boy be so irresponsible? From a reputed company like blue dart.

                                    Now the courier containing my bank document is lost. Those documents are highly confidential and very important.

                                    What do blue dart do now? For wasting my time and stealing/misplace/losing my confidential document.

                                    This needs to be addressed.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sahil suthar
                                      from Ahmedabad, Gujarat
                                      Jan 27, 2018
                                      Report
                                      Copy

                                      Address: Sabarkantha, Gujarat, 383315

                                      Hi, my order track num:[protected].
                                      My order come today but your courier compny dealy my order. My nearest bule dart branch is himmatnagar.
                                      I m calling your courier but your courier man not a sattiesfied answer me he is told me this is not a courier number soory wrong number and he is hang tha call.
                                      I dont know your courier addresh so i ask addresh but he is hang the call.
                                      So this nt good for me plz solve my problem.
                                      Thank you
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ravi RB Bajaj
                                        from Delhi, Delhi
                                        Jan 27, 2018
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, 110005

                                        My courier for credit card dispatched from delhi on 22th jan and while tracking it is showing that shipment arrived on 26th jan. Its 27th still i didn't get my courier. My courier is still in bluedart office. The office people not taking calls. Please make sure my courier deliver by today... Seriveman ka call aaya uske bad usne call nhi kia very poor service of delivery
                                        Trake no.[protected]
                                        Name. Madan lal
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit