Blue Dart Express Complaints & Reviews

My w. B. No: [protected] has already reached at your siliguri branch on 2nd feb-2018, but unfortunately the same has not been delivered yet which has resulted the suffering and effecting my service.

This is for your kind information that we are not so convinced with your feed back from any branch of siliguri, 1) in maximum situation there has been no response from your end even after several calls.
2) hopefully if a response received after 100 try never get the perfect feed back.
3) please stop this bad habit of non co-operation from your siliguri branch.
4) you are paid for your service never forget this.
I have never faced this type of ill service from any where in india so far the blue dart service is concern.

My parcel was coming from imt ghaziabad my university and i needed my transcripts at the earliest.
The packet was sealed and was not to be opened. The same has been delivered to some person named nayak. Bluedart is not helping at all.
Kindly arrange for a pickup from the place asap and if the packet is opened i will have to take further action.
Bluedart can't deliver without validatibg i'd proofs as per law

Thanks,
Karundeep kaur

I have not received my pan card courier parsal. But in the on line tracking details status it is mentioned that shipment delivered to self recipient on 27 january. After enquiries to concerned local courier company they told u will get the parsal today but up to evening i don't received it and finally i have collected the same from their delivery center on 5 th feb..

Dear sir/madam
Myself karnesh, sending parcel (Ref no. [protected]) from kochi on 17/01/2018 to lucknow but yet didn't recieve my parcel on my given address. I given another address but didnot recieve. Kindly take a necessary action for same. When you had took my parcel on that address so provide me on that address so it will provide on that address.

We had a parcel which was expected on a saturday, dtd-3rd feb, 2018. Even without blue dart employee coming to the office mentioned a comment in tracking status - 'holiday'. After we went to the blue dart bund garden, pune branch office to collect the parcel the blue dart team was extremely arrogant & rude. He lied to us saying that we have asked him not to deliver on saturday's. We had a huge fight & argument regarding the same. We dealt with 2 people in the same branch-daniel & yogesh, both were extremely rude. It has been so many years that blue dart is working for us but, we never faced this kind of problem. It is very disappointing. We also have a call recording in which it is very clear that yogesh was rude. Please contact me on the below number so that i can share the recording & the disgusting experience i had.
Just for your reference the docket number is [protected].

Hope to receive a call soon.

Thanks & regards,
Revan kakade
[protected]

I'm waiting my courier since last month of 11 january and i tried calling many times in my nearest blue dart office but no one receiving my calls, i tried calling to customer care number but that is also not working and no one is replying my mail also, i have not received any call from any executive for shipment. I don't know if bluedard is not able to do anything why they are in services.

Hdfc bank has sent me a courier having waybill number - [protected]
Reference number - [protected]
It has been despatched by despatch team
To gachibowli, hyderabad address of wipro technologies.

I want it to be redirected it to my new postal address.

D-202 bramha skycity
Survey no 25/25a
Kalwad road
Dhanori
Pune
Maharashtra
Pin - 411015
Contact no - [protected]

Please call me on [protected] for any queries.

Thanks & regards
Shambhu suman

Dear sir, madam
Ref no - [protected]

This order is supposed to be delivered at

Soundar
G3 sakthi flats kannagi street, vinayagapuram ambattur chennai-53

I want to change my delivery address. I've mentioned below.

Vadanemilli village (Before crocodile park) ecr road, mahabalipuram, tamil nadu 603104

Or else kindly contact me to below mentioned number - [protected]

That package is much confidential and i'm not expecting that to be delivered at my absence

A person call me from blue dart... And he says sir ur order is here.. I'll say please send at delivered address which is givin in this order.. Then after few hours i'll call this no. And ask my parcel is not be deliver. So thats tym delivered man says sir after few hours i'll come. But no one come

And

Now i have received a msg from blue dard express

Your order from amazon with blue dart awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm mon-sat.

Anybody not called me, my parcel this courier person not able to delivered. Then why this blue dart doing this service stop your like this worst service and sleep in your home.
City main road my home but your service person without contacting me sent to back this is worst and irresponsible work.
Best service from indian post only others doing irresponsible work.

Hi team,
This is Ravikumar,
Are you paying salaries to your employees?
If you pay salaries to your employees then why did they ask bribes while dispatching the orders.
Today I had received my card from icici bank I know it is free of cost.
Do you have any relationship with the bank to change address.Your employees duty is pick up and deliver the orders.
Please take a seviour action on this.
If you want his number contact me
My no.[protected]
Bluedart HYD/GBL
Barcode:[protected]
Code:061736/ICICI bank ltd(RMR)
S.no:1638

Dear sir very sorry to say that my courier whoes docket no is [protected] dated 01.02.18 in name of ratnesh kumar pandit has been delivered at wrong place some important paper was in it sent by iifl so please do the needful at earliest so that i may receive my letter soon. I have tracked online and come known that it has been delivered but i have not yet received the same

मेरा shipment अभी तक नहीं पहुचा है जो कि ०२.०२.२०१८ मे मेरे पते पर पहुच जाना चाहिए . ट्रैक करने पर नोट मिला कि पता सही नही है जबकि २६.०१.२०१७ को उसी पते पर उसी बैंक की चेक प्रप्त हुई थी पर अब उसी पते को गलत बता रहे है customer care से बात करने पर केवल टाल रहे है. मैं कम से कम २०-२५ बार फोन कर चुका हूँ पर कोई सन्तुष्टिजनक उत्तर प्राप्त नहीं हुआ।

way bill number [protected]

I have not need informed about my courier at all. Neither anyone giving me call nor message before it get delivered. Now they say wrong address i am trying to connect to customer care, more than 50 times i tired still it busy always.
Can you look into this.
I am trying so much to get connect to them but they are least brothered jus a normal message i got contact us back, still after so much effort i am not getting any reply and answers from bluedart

Hi team,

This omprakash from hyderabad,

I got the courier from the hsbc bank, due to emergency, i am out city.
At that time i received a message that courier have missed.
And called for the toll free number and asked them deliver the card.
Till now i did't received any call from the blue dart.
Now i got a message that the card has been sent back to hsbc bank.

Kindly do the needful.

Regards
Omprakash m

I have never experienced such unprofessionalism and unethical conduct to deliver me a shipment from company blue dart.
This complaint is regarding waybill no : [protected]. I was supposed to received the courier on 30th jan, 18 but today we are sitting at 03rd feb, 18. This is sort mental harassment from blue dart team as i have been calling the customer care number everyday and i never heard back from the team.
On 31st jan evening i informed the team i'll be available in given address so kindly deliver it between the scheduled time and when i check the status in the website they held my shipment without even notifying me. Here the complete day to day status which is totally absurd:
Undelivered shipment held at location 02-feb-2018 12:42
Consignee not available 01-feb-2018 19:38
Shipment out for delivery 01-feb-2018 11:43
Prohibited area-entry restricted for delivery 31-jan-2018 21:15
Shipment out for delivery 31-jan-2018 11:21
Delivery on next business day 30-jan-2018 23:44
Shipment arrived 30-jan-2018 23:29
Shipment arrived 30-jan-2018 23:29

You have killed my excitement to receive the shipment. Now i don't care what action you take from your end to solve this issue.

Hi team,

I really used to love your services. This is my awb# [protected] for tracking. On 2nd feb, 2018, i have got a call from one of your employees from this number: [protected] around 3:50 pm in the evening.

I was returning home from my work and was driving which is why i was unable to lift the call. I called him back in a span of 10 minutes and he was on a different call.

I called him back after sometime and he kept rejecting the call for more than 90-120 times that i called him. This is a pathetic service. When is able to answer other calls, why the # is he having difficulty in lifting my call and informing the status.

I called him from a different number again and he lifted the call immediately, which shows what kind of an idiotic and irresponsible employee he was. I don't understand why is there is a problem in informing the status.

This behavior towards an unknown customer is pathetic. Please hire some good people bluedart and sue these kind of # holes.

Thanks.

Sir i have orderd mobile phone from amazon on 22 jan 2018 and they delivered it via blue dart from mumbai .
Address was correct as i have received other parcels before, but they sent it to delhi then mumbai again, then amratsar instead of chandigrah then amratsar to ambala to Madhya Marg Office to mohali, i was thinking i would receive it now, but they send to amabal air hub again then Madhya Marg Office.showing wrong pincode, but address and pincode is correct i confirmed it with amazon.
I don't know whether i might receive my parcel or not as it has now been two weeks
Shipping address is correct, they even dont bother to call as it was only 6km far from mohali.
such a worst service from bluedart. What if it was an important document,
i need my parcel and strict action should be taken against them.
Attaching screenshot of my tacking history
contact:[protected]
Waybill No : [protected] (bluedart)
Dated:[protected]

Mera bill no [protected] hai mera atm kisi dursi address pr deliver kar diya gaya hai jabki mera mobile no usme pada huwa hai na hi mujhe koi call ki gayi aur na hi mere address pr deliver kiya gaya hai.
1 feb ko mera atm saam ko 6 baje deliver karne ka message aya bt mujhe koi bhi parsal nahi mila.
2 feb ko zulfiqar pawle ka [protected] no se msg aya aur mera name pucha aur address bhi uske baad unka no hi nahi lag raha busy batata rehta hai.
Apse nivedan hai ki mera courier mere address pr deliver kiya jaye. Aur is courier wale pr sakht se sakht karyawahi ki jaye.
Name ankit umrao
Mob [protected]

They are not even confirmed with the customers by contacting through phone.
Directly updating that your address is not correct even it is a single minor mistake and the remaining all are matching. Very irresponsible. Even we are ready to show all our proofs and company details but they are not listening. Its all time taking process again. Frustrated with bluedart.

At least no communication via calls.