Blue Dart Express Complaints & Reviews

Hi,

My relative has dispatched one packet from kanpur with pod no [protected] on 24 jan, i have still not received the same in delhi.

As per company site, same is delivered in delhi hub on 25 jan, 18 but as per customer service, same is not in air-plane, pathetic service i have seen from any logistics company till now & worse are customer service they don't know how to speak with customer.
Pls arrange delivery urgently before sunday 2.00 pm as i will be moving to another city.

Trackdart ™ - tracking detailsstatus updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send. Waybill no : [protected] reference no pickup date23 january 2018fromdodballapuratonavsaristatusshipment redirected on same awbexpected date of delivery24 january 2018status and scanslocationdetailsdatetime *waybill no : [protected]mumbai etail warehoushipment further connected27-jan-201806:41mumbai etail warehoushipment arrived25-jan-201807:22mumbai etail warehoushipment arrived at hub25-jan-201807:22mumbai hubshipment further connected25-jan-201806:16mumbai hubshipment arrived at hub25-jan-201806:06ahmedabad hubshipment further connected25-jan-201804:02ahmedabad hubshipment arrived25-jan-201800:25ahmedabad hubshipment arrived at hub25-jan-201800:25ncm etail centreshipment further connected24-jan-201821:21ncm etail centreshipment redirected on same awb24-jan-201809:12ncm etail centrewrong pincode, will impact delivery24-jan-201808:54ncm etail centreshipment arrived24-jan-201808:49ncm etail centreshipment arrived24-jan-201808:49mumbai hubshipment further connected24-jan-201805:23mumbai hubshipment arrived at hub24-jan-201803:29bial hubshipment further connected24-jan-201801:57bial hubshipment arrived at hub23-jan-201819:42 inhouse opsshipment further connected23-jan-201818:24 inhouse opsshipment arrived customer career tells me.. Products comes on 27 th and today m calling they said is comes monday... Why this
Service is to slow..

I gave my ielts exam and was expecting my exam results to be delivered to me by bluedart.

Initially when tracked - it gave a unknown name and relation - mother in law who received my item when i am single!!

Previous waybill number - [protected]

I made numerous phone calls and emails to blue dart and the reply i received in the end - sorry we are unable to track it back.

I again contacted my examiner to re-send the exam results.

New way bill number is - [protected]

On the blue dart website it shows delivered to swati on 25th january when again this not been delivered to me.

This was my original exam results which i asked my examiner to re send after blue dart's fault once however this happened again!!

Can you believe it?

Worst service i have ever seen in my life and because of this mess blue dart has created - i have lost my higher education opportunities abroad!

I need someone senior from blue dart to contact me urgently and sort this mess you have created.

Please sort this out!

My courier for credit card dispatched from gurgaon on 16th Jan and while tracking it is showing that shipment arrived on 18th Jan. Its 25th still i didn't get my courier.My courier is still in Bluedart office. The office people not taking calls.Please make sure my courier deliver by today.

I tried blue dart n is services so had chosen them for a courier from kolkata. It was a photo mug which costed me 300 n i received it in more than 50 pcs. The product was well packed, they mishandled the same even when i mentioned that it contains a cup. They charged 150 for early delivery n i wasted rs.450. I can never trust them again. They are unable to keep their promises

This is to inform you that without any intimation they have updated the undelivery code of "out of deluvery area". I guess they have branch in maheshtala right. Then how can they update wrong code for uodatation that to without even giving any call to the customer... When they do not want to provide any services to the customer they can clearly mention before taking the order right.
I hope to get supportive clarification from your end and hope to get the service to my given address which comes under your area..
Awb no.[protected]

Dear sir,
Mera credit card 24 ko delivery date thi but mi bahar jane ki wajh se use pick nhi kr paya.
Courier boy ne bola tha ki jb aap aa jao tb call kr lena mi aa jaounga aapka order lekr.
But ab us courier boy ka no. Bi nhi lg rha hai or itni mushkil se customer care ko no. Mila to wo kh rha hai ki sham tk aa payega.
Yaar urgent hai wo agar ho ske to please sir jldi delivery krwa dijiye.
Thanku sir

They have received my courier on 20/1/18 but still they have delivered it rather delivering that courier they were sayin that your mentioned address was incomplete. I have talked to them on phone several times and let them know my proper address and given them my contact number but i have not received any courier from them. Very much disponted with your service.

I have called to blue dart on 22nd jan 2018 regarding re-schedule of my courier. She told yes mam we will re-schedule. But up to now there is no response. I have tried to track online there the status is not updated. I am calling to customer care their response is useless they are so rude towards the customers. They don't even have a scene to listen to a customer query.

Hi, my parcel is dispatched from 11th jan for pathankot but still my parcel is not delivered to me i concern with respective branch today but he told me that plz, come after one hour bcz, parcel is misplaced. So plz look into this bcz its my 3rd time when i face worst service ever from bluedart whenever my any parcel come threw bluedart no one delivers the packet to my add. And even they never call me once. So. I request u to plz, look into this on high priority. My docate no. Is [protected]

Sir i want to complaint about a service man. Who called me nd use abusive language and his behaviour was too worst. Mobile no. Of that service man is [protected].
Plzz take an action about that incident..about that service man whose atitude was worst.
He should know how to treat customers. He should know how to speak. He don't have manners. Actually he didn't want to delieverd it to my home. His talking tone was also too disgusting. I want want to meat him or talk to him. And amazon's product come by blue dart alwayz. Not all the service man's behaviour is bad. I have recieved too many order by many service man and they called me and talked to me very polietly and delievered my order but this time i m totally disappointed by the service man. Actually he used abuse thats why i just don't to interact this type of service man again. Plzzz it is my humble request to take an action about it.

Dear sir my name is b. Vishnu vardhan naik, my way bill no [protected], which is not deliver to me on[protected] till now the product is not delivered. But in our website it was shown as delivered. The deliver address is gadwal area.. The product is sent from amazon and it is a prepaid order. Please help me about this. T his is worst service given bu blue dart courier service. Please helo me about the complaint.

Your amazon.in order #[protected]

The guy never reached my place... It is a wrong status...

The guy called me up and after asking the address he said he will get it delivered. I waited for almost 2 hours package never arrived. When i tried calling back on his number [protected] the number was continously busy.
With these sort of responses they are hampering amazon's name thats it.
I want the package to be delivered.

My name vandana shukla
My order number is pnc-41703
Order date-18.1 2018
Delivery date-22.1.2018
Product name - sharee
Amount-660
Act wt (Kg)-0.50
Return resoun - totally different sharee colour and design, very bad colour and quilitty and design is vry bad realy. So please i am return the product.
I want refund my money please return my money back

Hi,

My waybill no: [protected]

It's not delivered at my address still (Guagaon, sec-53). Yhi,

My waybill no: [protected], reference no: 2354rid090317s04533

It's not delivered at my address still (Rz h 241 nihal vihar nangloi). Yesterday's status was "c'nee shifted from the given address at 11:00 am 22-jan-2018" and today its undelivered shipment held at location!!!
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back, but unnecessarily put the status as undelivered shipment held at location without any intimation. Please take action asap. Please deliver shipment at my office address (8 bhera enclave)
My mobile number is [protected]

I have an order from shein tracking number[protected] which was to be delivered to my address on 17 jan. The courier could not deliver it to me within assigned time frame which is 0830hrs to 1730hrs, till now. I have been talking to customer care daily. Since last two days i feel my calls are being blocked by customer care as despite several attempts no one comes on line when the line connects. It is shameful

Dear sir
My parcel awb# [protected] for regarding this shipment your person call me yesterday night about 2100 hrs, than he say me for wait until he come at my site, after that his mobile is off ([protected]), at 22:26 i have got a msg from blue dart that i was not available at my site.

What is leval of this service. So cheap quality service from you.

I hope u will take any action for the same

Thanks

Dear sir,

I have applied for pan card online for my daughter and same was to be delivered by 9/01/2018. I didn't get any call till today from courier service concerning the delivery of my pan card. But when i checked my pan application status i got the following message:

"your pan card has been returned undelivered to nsdl on 16-jan-2018. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly."

I gave my full nad porper address that i always use. Its the same address mentioned in my aadhar card and voter id card as well. So how can they simply return it without even giving me a call and enquiring about the address. Till date there was no call from bluedart

I kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: [protected]
Alotted pan no: bshpc7219m

Yours faithfully,
Swapan kumar chakma
+91-[protected]

Hi i am suma latha, residing inn hitech city hyderabad. There is some serious problem with the hitech city delivery boys, as i am facing this problem for the second time. Last time i received a courier from kodaikanal about 10 months back and i was tracking the courier since morning and at the end of the day they finally updated that the house is locked and closed the status, when checked with them they said they are running short of delivery boys and some mistakenly updated it in system, and that person on the phone was asking us to come and collect it at the blue dart office. When i raised my voice and said i shall take it up with higher ups they agreed to deliver the courier.

Today 22nd jan 2018 i was expecting a courier from sbi and as per sms alert i stayed back home taking a leave, since moring ii tried reaching the customer care and they were saying it would be delivered by 4 and then went to 6 and finally they said it would be delivered before 9 pm, after half hour the status is updated as extension number and department name required, when contacted customer care they are saying the delivery boy tried reaching my number and my number is not reachable. I want to know from which number did they try to reach me, i shall request for a clear incoming call details from operator i shall prove that i have not received any call from blue dart, these people are trying to play with customers i shall send my grievance to news paper as well how cleverly blue dart is palying around with customers.

My courier ref number is ev[protected]
My contact number is [protected]

Lastly the customer care guy promised a call back which i still have too receive. Very pathetic customer service from you guys.

I am not satisfied with our blue dart services. I am visit at your ludhiana branch near industrial area blue dart office know about my courier but your employee didt proper information about my courier they said your courier delivered at your address but i said kindy call your deliver boys but they dindt repose me that courier so important for me but your emloyee didnt proper fllowup kindy do the need full

Regards,
Atinder pal singh
[protected]