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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Apr 29, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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B
balbir.thakur
from Noida, Uttar Pradesh
Jan 18, 2018
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Address: 110030

The manger,
Customer care

Dear sir,

I feel constrained to write it to you for the unprofessional and non cooperative attitude of one of your out let in b 1 vasant kunj, new delhi -110070.

I misplaced / lost my wallets and some important papers and had requested sbi to issue me my credit card and they acted well in time in re-issuing my card. I have been getting calls since last one week from your very outlet that pkt from sbi is there for me and i have told them that i was not in town last week due to the vacations of my kids and will be again out of station for a weedding in our family. I requested ther exetitive to try and deliver it to me on monday between 0930 to 1030am. I waited till 11.00 but no body turned up. Its high time that your organisation known for very professional service are behaving like an ordinary courier co.

Let me share my shipment detail which is [protected] and request you to kindly look into the matter nd resolve it falling which i will srite to sbi not to deliver any docs to me through blue dart and i will highlight this thing on social media as well.

Thanks

Balbir thakur
B 82 flat no 4 paryvaran complex, new delhi-110 030

Ph [protected]
Blue Dart Express customer support has been notified about the posted complaint.
View replies
Your associate Rajesh Angara suppose to deliver my package at my place, instead he is asked me to come on road and pick it up, when I reached I didn't find him I called him but he didn't pick, when I came back he started shouting with bad words and refuse to deliver my packet

My consignment id Awb#[protected]

Kindly help me on the same
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    R
    Ramesh6288
    from Bengaluru, Karnataka
    Jan 17, 2018
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    Address: 560087

    Product has to be delivered on 16th jan... Didn't get delivered still since 3 days delay in shipment... Getting tracking messages as i'm getting the delivery today but no delivery for the whole day... Same thing is happening daily... Waste service i have ever experienced in my life... Calling customer service at least 5 times in a day.. No tracking updates and nothing is happening since 3 days i am holding all my personal work bcz of value product to be delivered.. Shame on blue dart
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    I received a envelope which is opened.it is some pesonal health related documents and products . It has been dispatched on :13/01/2018 with waybill# [protected] and received on 17th January 2018 at 17.00 O'clock. It is very confident and care document so please take corrective action or let me know the status.
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      K
      Kasibhatla Venkatachalapathy
      from Hyderabad, Telangana
      Jan 17, 2018
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      Address: Hyderabad, Andhra Pradesh, 500035

      My way bill no [protected] arrived @ vanasthalipuram (Hyderabad) on 14/01/2018. Shipment out for delivery on 14/01/2018. Actually no one has come to my residential address on the above date, but it is showing "delivery attempted - premises closed". Today i personally went to your vanasthalipuram office, on enquiry at the counter that the shipment will be delivered today (17/01/2018), but today no one turned up for delivery till 7.00 pm. As there is no phone available it has become to contact. Pl help me
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      My PAN card is not been delivered yet..but the tracking status shows it is been delivered so check it and inform me soon.
      My PAN card tracking number is AWB [protected].
      So please check this because it's very urgent for me... It's a very big problem for me
      Reply
      From last 3 days i am waiting for him he called me and says that i comming don't go any where... i used to wait till evening but he didn't comes kindly ask him to deliver my packed as soon as possible and don't wast my time please
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        N
        NMChethan
        from Delhi, Delhi
        Jan 17, 2018
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        Address: 571313

        This complaint regarding the blue dart agent of chamarajanagar, this mail is regarding, collection of return courier from the amazon and according to me that is his resposibality to pick the return pakage from my place and he told to drop the pakage to his office first then i refused, then he asked me to call delivery boy and tell the address i said him that that's your work not mine.
        And he started taking in high pitch in the phone.
        After that once again told me to call the boy i said no...
        I said him that i will give the pick up address and u please do call your delivery boy and tell him to collect.
        He directly disconnected the phone.
        His behavior not satisfied...
        Shame on bluedart
        I recvied the call from the mobile num:[protected]
        According to true caller his name is ramesh.
        Please do train this people before giving franchises.
        Thanking you,
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        Blue dart redirected my hdfc bank debit card to coimbatore branch inspite of me waiting one day in the delivery address. They marked the address as unlocatable while I myself called and told them the address more than once. This is the second time this is happening with me.
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          B
          Bengaltigress007
          from Rajmahal, West Bengal
          Jan 17, 2018
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          Address: Darjeeling, West Bengal, 734001

          Blue dart intentionally delayed the order, never called me on the due date and then they said they never found the address! Every other courier finds the address except blue dart off course. Customer care never picks up as always. Till date i never recieved the product. Very very dissapointing! And now this is not the first time blue dart did this. They never call us from their end and then complains address is never found. No matter how precisely it is mentioned. Sick
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          Product tottly changed I order a pink 00nv Kurtis but I got a cotton green clr suit then 'this time order patched my order no is 16734 but my order received a suit nd order no is [protected] pls replace my order instantly becz suit was very cheap quality
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            K
            Kkjok
            from Mohali, Punjab
            Jan 16, 2018
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            Address: Mohali, Punjab, 160062
            Website: I ordered from shein and BlueDart was to deliver my order.

            I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
            Waybill No : [protected]
            Reference No : [protected]
            Pickup Date : 13 January 2018
            From : New Delhi
            To : Mohali
            Status : SHIPMENT DELIVERED
            Date of Delivery : 16 January 2018
            Time of Delivery : 14:32
            Recipient : Self
            Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .
            Blue Dart Express customer support has been notified about the posted complaint.
            Jan 16, 2018
            Updated by Kkjok             I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
            Waybill No : [protected]
            Reference No : [protected]
            Pickup Date : 13 January 2018
            From : New Delhi
            To : Mohali
            Status : SHIPMENT DELIVERED
            Date of Delivery : 16 January 2018
            Time of Delivery : 14:32
            Recipient : Self
            Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .
            View replies
            Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
            Please check and share the delivery address and contact number, then I will take action.
            Reply
            Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
            Please check and share the delivery address and contact number, then I will take action.
            Reply
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              J
              jenisey
              from Mumbai, Maharashtra
              Jan 16, 2018
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              Address: Kutch, Gujarat, 370001
              Website: Bluedart Courier Bhuj Kutch

              As i have noticed that any of the banking documents i am not receiving at my home address and they always say that its an incomplete address and they either returned the courier orelse give in bank.

              Even they are not having the sense to even call the customer and collect from their office.
              Very vad service if i have to give the rating from my side then i should give a great 0 to staff members of bluedart in bhuj.

              Some of staff members like gaurav, paras even dont give a proper response to the customer.

              So request you to please give a knowledge to your staff how to work in a company as blue dart is a great company and these people are nothing for work here.

              Thanks
              Blue Dart Express customer support has been notified about the posted complaint.
              Jan 17, 2018
              Divs Bhardwaj's response               AWB NO : [protected]
              View replies
              AWB no : [protected]
              Reply
              I have requested credit card issue in my icici account but it was undelivered by blue dart. Again i requested 2 times but it was undelivered. In the same address all parcel comes. In jamnagar ur services is very bad. Please resolve the issue
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                S
                Sneha Singh Bansal
                from Solapur, Maharashtra
                Jan 16, 2018
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                Address: 110017
                Website: Www.bluedart.com

                Updated by sneha singh bansal, jan 16, 2018
                Waybill no :[protected]reference no :163192pickup date :13 january 2018from :bangaloreto :newdelhi
                Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

                I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service.. I have never seen such a cheap people in bluedart service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sneha Singh Bansal
                  from Solapur, Maharashtra
                  Jan 16, 2018
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                  Address: 110017
                  Website: Www.bluedart.com

                  Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

                  I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service.. I have never seen such a cheap people in bluedart service.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Jan 16, 2018
                  Updated by Sneha Singh Bansal                   Waybill No :[protected]Reference No :163192Pickup Date :13 January 2018From :BangaloreTo :Newdelhi
                  Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

                  I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service..i have never seen such a cheap people in bluedart service.
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                    R
                    [email protected]
                    from Jabalpur, Madhya Pradesh
                    Jan 15, 2018
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                    Address: Gwalior, Madhya Pradesh, 474005

                    I am available & wait full day but courier boy not come to my registered address, and he was not call to me in my contact number. Also he was submit fake report that consignee not available.

                    This courier is very important to me if it is not received to me on time than I will not complete my important work.

                    Please take strict action in this regard.

                    Shipment no. AWB# [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      Rohit Chandak14
                      from Bengaluru, Karnataka
                      Jan 15, 2018
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                      Address: Pune, Maharashtra, 411052
                      Website: www.bluedart.com/servlet/RoutingServlet

                      Hi Team,

                      I Should get credit card from your courier company. No one called me before delivery. Now its showing on Blue dart site that No Such Consignee At The Given Address. However, address is correct. Also spoke to Elias customer care agent and he was rude to me on call and was shouting at me. Also he said i abused him. He was not ready to listen my concern. Also, unable to help me at all. i want callback on [protected] asap from complaints team and also ask courier boy to deliver my package before 02:00 PM IST and call me i[censored]nable to locate my address. WBILL Ref is [protected]. Name Rohit Chandak. Address is Flat no 2, Plot no 22, Kruhnai BLDG, Ragukul Society, Near Sharda Niketan girls hostel. Karve nagar pune 411052.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        Payalwaits
                        from Delhi, Delhi
                        Jan 15, 2018
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                        Address: New Delhi, Delhi, 110014
                        Website: blue dart courier services

                        Dear Team,

                        Refer: Waybill No: [protected]

                        This is in regards to the delivery of my chequebook from Yes bank dated 15th January'2018. This is a case which has crossed the limits of poor service management of a courier company. The courier was supposed to be delivered today to my personal address, instead of the delivery person delivered to some Yes bank branch of Okhla area. This is something which I don't get to understand. However, I contacted Yes bank immediately and upon enquiring there is no person associated with the name Hoshiar Singh (as mentioned recipient of the tracking details).

                        We spoke to Navneet from customer care and it was of no help.

                        I need the chequebook at the earliest else I will be in a big trouble.

                        Anticipating your response at the earliest
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Athinaya
                          from Vadodara, Gujarat
                          Jan 15, 2018
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                          Address: 600119

                          I would like to make a complaint on the delivery person who delivered the waybill number [protected] the way he spoke in mobile was very harsh and disrespectful.
                          Please take action on the person and teach him how to behave with customers. This was the worst experience ever. Ive received many parcels from various courier serivice and this was worst!
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Jan 12, 2018
                          Dileep Akula's response                           I want my money back and either I put it on a case punish the courier boy

                          View replies
                          I didn't revive my product actually it was a Mumbai to Bangalore delivered product the courier boy skip my orders it worth of 2000
                          Order I'd number :
                          Blue shirt I'd number :8555661
                          Black :8555659
                          Jet black:8555655
                          Blue dart
                          Way bill no [protected]
                          No [protected]
                          courier boy no: [protected]
                          Reply
                          AWB No. [protected], doesn’t came to my place, however in the system it is showing consignee out of station. There is no contact no. Of Courier boy.
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                            D
                            devendra gole
                            Jan 15, 2018
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                            passport delivery

                            Address: Pune, Maharashtra, 411005

                            Hi,
                            My passport was not handed over to me personally when i reached blue dart kothrud office nor it was delivered on time inspite of pleading it for urgency. I had international travel to italy 15-jan-2018 evening at 9.15 pm from mumbai. I was not given passport at blue dart kothrud office but promised that it will be delivered at 12.30 pm which was surprisingly not.
                            Due to blue dart kothrud team bizzare service, i needed to...
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                            rick1785
                            Jan 15, 2018
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                            Address: Gurgaon, Haryana, 122003

                            Hi,

                            Blue dart have not contacted me yet. They are just asking for extension number of my office. As we do not have extension numbers here so they undelivered my parcel and the same get return to company.

                            I want to know if i have given my complete address and mobile number then why they are not just calling me at my mobile and delivered my parcel.

                            I want my product to be delivered today only. Reference number is [protected].

                            My mobile number is [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jan 09, 2018
                            Clean & healthy enterprises's response                             Courier ref number EV[protected]
                            View replies
                            I mail the rajar hat service centre 700156, vide air way bill no[protected], why delivery fell toajmira khatun but no clue /reply because...
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                            In tamilnadu, paramakudi district blue dart courier not deliver the PAN cards after long time of applied pan card, i asked about not coming pan card where I submitted details, he asked blue dart courier there more than 100 PAN card not issued from blue dart
                            Spread the people who waiting for PAN card in paramakudi
                            Reply
                            With visiting at my resistance, the concerned office of blur dart zirakpur has updated the status that person is not available
                            Its my SBI CREDIT card consignment.
                            If some issue arises, blue dart will be responsible.
                            Contact number ( available on site) is even not functioning
                            Contact number
                            [protected]
                            Reply
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                              M
                              mgm111
                              Jan 15, 2018
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                              Address: Bikaner, Rajasthan, 334001
                              Website: Bluedart

                              Dear sir,
                              A way bill number [protected] booked on[protected] from delhi to bikaner for my home address.

                              When this parcel is reach at bikaner, local blue-dart agency of bikaner call to me at my mobile number and ask for reverse pickup.

                              I ask him to deliver my parcel at address mention in booked parcel, but they told me that parcel is very big size and very heavy weight, so did not deliver at address. You can pick up from our office. They deny for delivery.

                              If blue dart did not arrange delivery at address, they why you booked?
                              Why blue dart charged heavy courier charges. Around[protected] rupees charges for such parcel, and also not deliver at address, call for reverse pickup.

                              Also behavior of local blue dart courier agency is very poor.

                              Regards,
                              Ca madan gopal modi
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                albertsebastian1
                                from Bengaluru, Karnataka
                                Jan 14, 2018
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                                Address: Bangalore, Karnataka

                                Pathetic and cheap unprofessional behavior from bluedart hsr e tail centre. My shipment was out for delivery and i got the text message saying this. I was available in the delivery address for the entire day. I got one call from someone from bluedart ([protected]) saying that it is not possible to deliver on that day. They will do the delivery in next two days. My order status was out for deliver at 12:55 pm. After 6pm the changed the status with a reason that recipient is not available in the address. I tried reaching the above number more than 25 times between 3pm and 6pm. They intentionally disconnected the call by the first ring itself. Then when i have tracked the status, they made it as a wrong reason saying i am not reachable in the address. Totally frustrated with this experience from bluedart. Really pathetic!!!
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  J
                                  jzm
                                  Jan 14, 2018
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                                  Resolved

                                  Dear sir/madam,

                                  I was supposed to receive a blue dart express shipment in kottayam, kerala on 6th jan, 2018. But now when i am tracking the status of shipment online its showing that the shipment returned.
                                  For few days shipment held at location without contacting anyone.
                                  Kindly advice whom to contact as i am not getting any response and it's very urgent.
                                  Email to [protected]@gmail.com
                                  Jan 24, 2018
                                  Complaint marked as Resolved 
                                  Received email from Bluedart Customer service that they will take necessary action. Email received from [email protected] as follows: Thank you for bringing this to our notice for an immediate and appropriate action. We sincerely apologize for the inconvenience caused to you, as the package was erroneously returned to shipper. We would like to inform you that we have forwarded the case details to the appropriate management to ensure such lapses do not recur and necessary action will be taken against the erring staff.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  Blue dart express returned my courier and received the same courier through SPEEDPOST which is faster and better service.
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                                    P
                                    Pushparaj Krishnan (PK)
                                    from Dharmapuri, Tamil Nadu
                                    Jan 14, 2018
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                                    Address: Pune, Maharashtra, 411060

                                    Dear sir,

                                    I'm pushparaj krishnan and i live in margosa heights, mohammedwadi (Hadapsar area) i have been delivered by speed post, bluedart and other courier service. As i waited for yesterday to receive the post from bluedart. I shock to see the status have updated on bluedart tracking page, it's shows (Prohibited area-entry restricted for delivery). Why your courier service didn't call us if he can't find us? It's all about laziness of your people who work to deliver the courier. This is serious issue for customer. Please take action against that delivery man. Thank you

                                    -pushparaj krishnan
                                    [protected]
                                    Waybill no:[protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Shailesh Varma
                                      from Mumbai, Maharashtra
                                      Jan 13, 2018
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                                      Address: 400101

                                      This has happened for the second time. I request you to please either change your procedure for delivery or take some serious action on it.
                                      I received a message stating the item will be delivered by 12th january, 2018 but without delivering my card the agent returned it and sent from where the product was dispatched. This is something very serious i am talking about. The bank will be charging me for this incident. Either you take some serious steps or we as a customer will have to take it. There are mobile phones as well. If you don't get our address properly, your first duty is to call the customer and ask the address properly as well you will be identifying the customer by his or her id.
                                      I hope you don't repeat this again. It's high time now for such issues.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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