Blue Dart Express Complaints & Reviews

Pathetic and cheap unprofessional behavior from bluedart hsr e tail centre. My shipment was out for delivery and i got the text message saying this. I was available in the delivery address for the entire day. I got one call from someone from bluedart ([protected]) saying that it is not possible to deliver on that day. They will do the delivery in next two days. My order status was out for deliver at 12:55 pm. After 6pm the changed the status with a reason that recipient is not available in the address. I tried reaching the above number more than 25 times between 3pm and 6pm. They intentionally disconnected the call by the first ring itself. Then when i have tracked the status, they made it as a wrong reason saying i am not reachable in the address. Totally frustrated with this experience from bluedart. Really pathetic!!!

Dear sir/madam,

I was supposed to receive a blue dart express shipment in kottayam, kerala on 6th jan, 2018. But now when i am tracking the status of shipment online its showing that the shipment returned.
For few days shipment held at location without contacting anyone.
Kindly advice whom to contact as i am not getting any response and it's very urgent.
Email to [protected]@gmail.com

Dear sir,

I'm pushparaj krishnan and i live in margosa heights, mohammedwadi (Hadapsar area) i have been delivered by speed post, bluedart and other courier service. As i waited for yesterday to receive the post from bluedart. I shock to see the status have updated on bluedart tracking page, it's shows (Prohibited area-entry restricted for delivery). Why your courier service didn't call us if he can't find us? It's all about laziness of your people who work to deliver the courier. This is serious issue for customer. Please take action against that delivery man. Thank you

-pushparaj krishnan
[protected]
Waybill no:[protected]

This has happened for the second time. I request you to please either change your procedure for delivery or take some serious action on it.
I received a message stating the item will be delivered by 12th january, 2018 but without delivering my card the agent returned it and sent from where the product was dispatched. This is something very serious i am talking about. The bank will be charging me for this incident. Either you take some serious steps or we as a customer will have to take it. There are mobile phones as well. If you don't get our address properly, your first duty is to call the customer and ask the address properly as well you will be identifying the customer by his or her id.
I hope you don't repeat this again. It's high time now for such issues.

I received a message showing that my shipment Shipment from Taj vide Blue Dart Airway Bill [protected] has been delivered and received by ANAND. There is no one in the name of Anand who has received the Courier.

I believe the product is not delivered to right person. Pls escalate as I am going to write a communication to TAJ for taking action at their end. There has been no communication after that.

I would like you to investigate and update me the status of tracing the courier against the no [protected]. The details are as under:

Name: Bijay Kumar Sahoo
Mobile: [protected]
Address: TB 06 Swaparnika Saikrishna Apartment
Sompura Gate, Sarjapur Main Road, Bangalore - 562125

Regards

Bijay Sahoo

I was supposed to receive shipment with awb no [protected] on 13 jan, 2018. But now when im tracking the status its showing as wrong pincode given, shipment redirected on same awb. Whereas its a valid pincode. Its an important document for me. Toll-free no does not work as well. When will i receive my document? The courier people didn't even call me to know the location.

I have ordered an item. Which was going to be delivered by blue dart courier services. The item had arrived on 12th january 2018 at local destination hub. And when i tracked it on blue dart website it showed product is out for delivery since 10:47 am on 13th january 2018.
And the status changed suddenly at 16:10 hours as "holiday, delivery attempt will be done on next business day"
I was waiting for the courier for whole day. And if there was a holiday they should not show the status as out for delivery. And if there is half day working they could have intimated me to collect the parcel from their office if they were unable to deliver it.
This is bad experience
Your order from maxbhi.com is dispatched through blue dart awb# [protected] will be delivered by 15-jan-18. Amount payable is rs 0. Track us on www.bluedart.com

Awb# [protected]
This order can be very very delayed
Please please mam something action about that shipping.
This was very important product for me and i can it's very urgently, so please some action about it.
And mam i can also pay every bill, and i can also pay shipping bill.
Thank you for join me.
Awb# [protected]
This order can be very very delayed
Please please mam something action about that shipping.
This was very important product for me and i can it's very urgently, so please some action about it.
And mam i can also pay every bill, and i can also pay shipping bill.
Thank you for join me.
Awb# [protected]
This order can be very very delayed
Please please mam something action about that shipping.
This was very important product for me and i can it's very urgently, so please some action about it.
And mam i can also pay every bill, and i can also pay shipping bill.
Thank you for join me.
Awb# [protected]
This order can be very very delayed
Please please mam something action about that shipping.
This was very important product for me and i can it's very urgently, so please some action about it.
And mam i can also pay every bill, and i can also pay shipping bill.
Thank you for join me.

Nobody came for delivery & nobody call on my no .
How you return the courier without any call. Too much poor service

I want back my courier of credit card

Below is detail s of courier

.Dear HDFC Bank Credit Card Member, Your credit card despatched on 30/12/2017 through Blue Dart courier Awb- [protected] is pending for delivery.

I got a message from blue dart that the pan card's expected delivery is 31/12/17 but its not delivered yet and when i inquired about it then i came to know that it is sent back on 3/1/2018. It was sent back without informing me as the delivery person did not call or any kind of information was not passed to me.

Please look into this matter as pan card was needed on urgent basis.

An important booked on chennai from hdfc bank. Tracking number [protected]. First attempt to deliver on 11/01/2018. A delivery man with no mobile phone bcoz he didn't call me on that day. Again tried today on 12/01/2018 as per tracking again no phone call from delivery man. A call came from office (May be). But when i called back then no response from that no. I tried minimum 50 times. That worst no is [protected].

Hii i am babasaheb suryawanshi, room no. 4, ashok chawl, shantinagar, ketkipada dahisar east mumbai-400068
My banks documents was send by axis bank and regarding the same i got d massage from bluedart but your delivery person without any communication he just put premises closed status and take back my documents when i was available at home full day.
Kindly take action against my complaint.

This is in regards to waybill# [protected]. Bluedart courier boy has been rude and has been updating unethical information on the courier website about "attempted" delivery.
I got a call from - [protected], for delivering the product to which i informed him that there is no one available to take it and to come next day before 12:30 pm. To this a very rude reply was that he can't cme and i should cme to bluedart office and collect it myself as he does not have time. I asked him for the waybill number to escalate to amazon and was asked to do whatever i want to, however after some thought, asked if i am available on saturday. This i confirmed and saturday was set up as the delivery date, however i see that falsified information has been updated on bluedart site stating that delivery has been attempted, though i never got a call.
Bluedart has become a master in fraudulant activities as these, however please have some shame and do the work you guys are being paid for.

I received a message at 15.20 yesterday that my items will be delivered in 30 minutes. Immediately i got a call at 15.20 from mobile
[protected]. I couldn't take then. After 15 min i tried that number 25 times but no one lifted. As i expected i got a message at 22.30 that they could not deliver due to address issues.
Today i went at 10 am to your office to collect.
This is the 2nd time it is happening. Your last mile delivery is absolutely poor.

I didn't recieve my courier on the time n msg sent by bluedart. They didn't even call me on the time of delivery and when i called to the the courier office in vijayawada the way of talking to the customer was tooooooo worst n very very bad n the response was very worst.. And was very unsatisfactory with this courier service. The worst courier service in vijayawada and ap

I had made on-line shopping at patanjali and the product purchased was dispatched vide awb no. [protected] on 02.01.2018 itself. On checking with the company, it is informed that the courier has informed them that the address or number is not correct.
Before two days i am calling on blue dart customer care again & again but know one is reply and still i have no receive my pecket

Hello,
Blue dart is the worst service in india... I had get 3rd time bad experience with blue dart... They never call every to clint.. How will we come to know courier will come at particular on any time... I am at home full day for 15 min i went down for some work and your company boy even not call me and inform me. This is worst service will mention my feedback this on website too.

Hello
I am from Visakapatnam, Andhra Pradesh. I have ordered for a product on Lifestyles.com on 31st December, 2017 which has been sent through Bluedart Courier. The Bluedart courier man named Venkatesh has called from Anakapalli yesterday in the afternoon around 2pm and has asked me to come to an entirely different to collect the ordered while the order I have placed for is an Home Delivery. I even paid the amount online through paytm. I tried asking him why I have to go there to collect the order because he kept on saying that there is no service in our area and he was arguing with me stating that I had not placed an order with him directly so I have no right to question him. He also stated that he has no connection or obligation with this order. Today I tried to contact him to gather information as to whether the product has been returned or not and he has literally talked non sense over the phone. I just cut the call and my father has called him back to ask the reason for his reaction and he started talking non sense again and he started scolding my dad too. He again made a third person call and he was like, come lets meet and fight and solve this problem. Finally, I just would like to file a complaint with the Police regarding this against your employee. This is not the way you talk to your customers. This is not the way you answer to your customers. I always tried calling you on the numbers given in the website but all the numbers were either not reachable or wrong numbers. So I kindly request you to take an action against that person immediately or else I will have to take action legally.

Thank you

My Order Num: [protected]

As we are your loyal customers, this is to bring to your notice that on[protected]. we had sent 2 courier documents from blue dart one for Dubai and another for Mumbai with ref number.
DUBAI WAYBILL# [protected]
Mumbai waybill #[protected]
But while sending the courier from your end you have covered with vice versa address, as the Dubai courier went to Mumbai and the Mumbai courier went to Dubai.
Because of this we had a big mess up and a huge loss. as they were very valuable documents we had to struggle a lot to get the documents back and its a waste of time and money too.
Tried contacting blue dart, DHL Mumbai, DHL Dubai and our clients NBF bank(Dubai) and Shubham clearing and forwarding(Mumbai) simultaneously from[protected] to[protected] to get them back, finally when we received the documents on[protected], we realized that the mistake was done from your end (blue dart).
Meanwhile somehow, we managed to convince our Mumbai client to send those documents to Dubai directly from their end(waybill#[protected]).
By which we had to pay a huge penalty of 25000rs coz of the valuable documents not reaching on time.
As we can see here Cleary, that it was the mistake done by blue dart and the carelessness from your end, we had to face lot of issues and pay penalty. attached is the photos of the cover and the documents for proof, which we have received today from Dubai[protected]
considering the above we wish to claim for the loss, as the time and the struggle cannot be reimbursed we would like to claim for the penalty which we are facing now.

The deliver boy name was ravi contact number -[protected]
He didn't deliver intentionally used slangs... That is been told to the customer executives named smitha and reety they assured that the delivery service will be done today but now when i called they are saying the address is not correct and they are denying their mistake. I would be requesting please take action against it