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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 346

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J
jagdishbhople
from Mumbai, Maharashtra
Feb 8, 2018
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Address: Aurangabad, Maharashtra, 431001
Website: www.bluedart.com

I am very much disappointed with the service of blue-dart. My courier, awb no-[protected], has arrived destination i. E. Aurangabad (Mh) on 30th jan 2018 but still it has not been delivered to my address. Online tracking shows out for delivery. When contacted blue dart team, they are not responding.
Pls take action immediately.

Name: jagdish bhople
Mob no: [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    shuchi2505
    from Karnal, Haryana
    Feb 8, 2018
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    Address: Chandigarh, Punjab, 160019

    I live in chandigarh and my debit card from the bank had to come, then i got the message from the bank as follows:

    Missed you: dear customer, we attempted delivery of your card - atm / debit reissue for account xx6461 via blue dart courier, awb [protected] on 06-feb-18. For details, please call our customer care.

    When i called icici, i was told to contact bludart. When i contacted bludart, executive named neha took the call. I told her that no one came to deliver the debit card and she said i will look into the matter.

    Again i got the message from icici as follows

    Missed you: dear customer, we attempted delivery of your card - atm / debit reissue for account xx6461 via blue dart courier, awb [protected] on 07-feb-18. For details, please call our customer care.

    But no one had come to deliver the card.

    Again i called the bludart guys and this time i had a talk with avleen, and he replied the same. I explained everything but nothing was done and late evening i get the following message from bludart:

    Blue dart tried to deliver a shipment no [protected] to you. Please contact us between 9am and 9pm (Mon-sat) within 48 hrs on -[protected].

    What is all this... No executive comes to deliver and you update your system that someone came.

    No one came at my place. Twice it happened... And the customer care.. When i am trying to explain the problem, then also no action is taken... Worst customer care i have seen in my life... Not ready to take any action...
    Blue Dart Express customer support has been notified about the posted complaint.
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      K
      kumrvivek99
      from Delhi, Delhi
      Feb 7, 2018
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      Address: 803213
      Website: Blue dart

      Dear sir
      Mai vivek kumar barh patna 80323 ka niwasi hu mera apna dukaan hai barh mera daily 5 s 6 packet aata but blue durt office barh ka office staff bahut slow uske pass ladka nai hai ladka parsel leke class chala jata hai aur parsel hame office jaakar phir uske coching jaakr lena parta hai
      Aap iska solution karr vivek kumar barh patna 803213 mob [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        A
        Avyshekgupta
        from Bali Chak, West Bengal
        Feb 7, 2018
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        Address: East Sikkim, Sikkim

        Sir, i had ordered a sennheiser headphone from amazon and had selected bluedart courier service for delivery of the same. My order accompanied the address of my organisation since i knew that i would not be able to collect my order elsewhere. The expected date of arrival was 6th feb 2018 but it arrived a day earlier on 5th feb. The delivery guy called me once but the the phone was left at home since we are not allowed to carry mobile phones in the organisation to which i am associated. After getting back home i realised that it was him (Delivery guy) who had called me and i tried calling him back but he continually ignored my call. I tried calling in an other number which i got from google but that was left unanswered. Later that night (6th feb) i got a notification from amazon that my order had been cancelled by me and that it was dispatched back to its source. I had not cancelled my order and just because i was away from home for work and unable to answer the call, my order was assumed to be cancelled by your delivery personnel. Please help...
        Blue Dart Express customer support has been notified about the posted complaint.
        Blue Dart AWB no [protected] ... the delievery guy has updated status as incomplete address. i want to say that address is complete and he has not make a sinle call to me for Address comfirmation.
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          S
          from Allahabad, Uttar Pradesh
          Feb 6, 2018
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          Address: Varanasi, Uttar Pradesh, 221007

          Sir delivery of article has not attempted on 06/02/2018 and message displayed as undelivered article held at location.
          This is the second time i i experienced such poor service from blue dart in varanasi location.
          Please assure me that
          1, article must be delivered to me tomorrow at any cost
          2. These should not be repeated in future

          Thanks

          Subodh kumar gupta mob [protected]
          [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            I
            Indhumathy123
            from Chennai, Tamil Nadu
            Feb 6, 2018
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            I m indhumathy my order no is:56693 nd my ref no:[protected] i have ordered love explosion box in bondinggifts.in i have given my pincode wrong so i need to correct my pincode i contacted bluedart customer care many times they didnt resoond my call i m facing delay in my delivery becoz of my wrong pincode the correct pincode s 600049 dont cancel my order nd please delivery me or contact me fr any dout
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              Deepa Dumblekar
              from Bengaluru, Karnataka
              Feb 6, 2018
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              Address: Bangalore, Karnataka, 560076

              I had given a document for delivery from whitefield to bommanahalli. The document was picked up on friday 2nd february and till now it is not delivered.
              The delivery boy made up a story that the consignee is shifted while the consignee number is on the document and he has not bothered to call up also.
              Shame on bluedart, never will i give any business to them.
              Blue Dart Express customer support has been notified about the posted complaint.
              AWB - [protected]
              Shipment not received.
              Incorrect update available on portal.
              i.e customer " REFUSE TO ACCEPT"
              Whereas no one contact to me.

              Regards.
              Naveen Kumar Singh
              mob- [protected]
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                K
                kiran2018
                from Murwara, Madhya Pradesh
                Feb 6, 2018
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                Address: Bhopal, Madhya Pradesh

                Dearsir, droom.in sent a consignment no.[protected] at akash jewellers, 18 lalwani gali corner, opp. Goyal dharamshala subhash chowk bhopal-462001 (M. P.), mob. No.+91-[protected]. But today on 06.02.2018 i received message from bluedart that my premises was closed. I have to state that the above said shop is mine & it is open from 10.20 am to 8.00 pm from monday to saturday. Yesterday shop was also opened but the delivery boy didn't came at shop & also not called at [protected]. I request you send it again to addressee with interaction to call me on [protected] or [protected] before delivery so that he couldn't give an excuse for non delivery due to close of premises.
                Thanks, pramod kumar agrawal, 6th feb'18
                Blue Dart Express customer support has been notified about the posted complaint.
                Cancellation my oder bcz i oder it by mistake... Awb#[protected]
                Cancellation my oder
                Because my oder was donr my me by mistake and now i dont want that product
                Delivery person is coming on wrong timing post informing him to come post lunch. Incorrect updation on the system as Consignee not available.

                Waybill No : [protected] Reference No : [protected]

                Please assist on urgent basis
                Courier is not received to my address and status shown to your tracking wrong address, no body come to my house . airway bill no is [protected]
                Day before yesterday i bought a Bluetooth receiver for player .. bt it does not work properly... I didn't like this...And then how to return a product and receive a money
                I purchased an item from amazon n d shipment arrived at berhampur, Odisha on 24 January. But till date I. E till 28 th January the said parcel did not reach me. Enquired, the staffs are adamant. My tracking Id is [protected]
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                  S
                  Srikumar Kolay
                  from Asansol, West Bengal
                  Feb 6, 2018
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                  Address: Darjeeling, West Bengal, 734001

                  My w. B. No: [protected] has already reached at your siliguri branch on 2nd feb-2018, but unfortunately the same has not been delivered yet which has resulted the suffering and effecting my service.

                  This is for your kind information that we are not so convinced with your feed back from any branch of siliguri, 1) in maximum situation there has been no response from your end even after several calls.
                  2) hopefully if a response received after 100 try never get the perfect feed back.
                  3) please stop this bad habit of non co-operation from your siliguri branch.
                  4) you are paid for your service never forget this.
                  I have never faced this type of ill service from any where in india so far the blue dart service is concern.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Feb 08, 2018
                  Updated by Srikumar Kolay
                  AWB:[protected]
                  Just beyond of my expectation, why such delay has taken place.

                  no positive feedback from your customer service end, are making me fool?
                  Iam not received my item yet, Iam ordered Though eBay one month before
                  the amount is all ready paid Iam called the blue Dart customer care they toled me the area hub execute will call me but no response I want my case back, please help me
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                    K
                    Karundeep
                    from Bengaluru, Karnataka
                    Feb 6, 2018
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                    Address: 560030

                    My parcel was coming from imt ghaziabad my university and i needed my transcripts at the earliest.
                    The packet was sealed and was not to be opened. The same has been delivered to some person named nayak. Bluedart is not helping at all.
                    Kindly arrange for a pickup from the place asap and if the packet is opened i will have to take further action.
                    Bluedart can't deliver without validatibg i'd proofs as per law

                    Thanks,
                    Karundeep kaur
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Ralson india ltd
                    Punjab
                    140003
                    I just wanted to tell you that its the worst courier company i have ever seen because its my second order with way bill no:[protected] and didn't receive its delivery yet and i'm in need of that courier so much because it contains bank items . worst company ever.
                    I have not recevied my PAN Card from your Courier but when I am tracking my id No [protected] in your site its showing Delivered.

                    Even your local office is saying the same thing but they don't have any proof so kindly let me know to whom my PAN is delivered.
                    Sir
                    what s rediculous services is this i just recieved a message that my courier has been cancelled without any call.
                    please take necessary action against this .my mybill no...[protected]
                    refrnce no...DDJPwMhrB
                    and deliverd my item tommorow as i waiting for this far a long time.
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                      S
                      Shekhar Marathe
                      from Pune, Maharashtra
                      Feb 5, 2018
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                      I have not received my pan card courier parsal. But in the on line tracking details status it is mentioned that shipment delivered to self recipient on 27 january. After enquiries to concerned local courier company they told u will get the parsal today but up to evening i don't received it and finally i have collected the same from their delivery center on 5 th feb..
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jan 30, 2018
                      Rajendra Pampari's response
                      He is Talking Like Uneducated Person He is Not Giving Respect To Customers This Type Of Employees In Your Service, Service Will Defiantly Effected,
                      Jan 31, 2018
                      bagulu's response
                      please take action and give my refund
                      Order is different in colour and design
                      I have been calling blue dart here at srinagar jnk from many days and they always say we will deliver ur articles tomorrow or sometimes today but now its been 3 days and i did not recieve anything yet.also their behaviour is not polite.
                      Wrost Service I Have Experienced With Bluedart Delivery Person Name : Anil, Contact number : [protected], Waste Service I Have Experienced With That Person
                      Bank has dispatched me the Reissued Debt card against my salary account. Courier reference is [protected] dtd 18th Jan-18. Till now there is no clarity on the delivery, neither any one contacted me over phone or neither the contact no are responding(taken from online search), my card is still not delivered to me. kindly look into priority
                      Bill no:[protected]
                      Ref:RFV-33710
                      I bought saree in ok women its design and colur is totally changed
                      #12/1 3rd cross Managammpalya lake road opp Iti layout near Top palace function hall. Bommanahalli Bangalore 560068.
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                        K
                        karnes
                        from Lucknow, Uttar Pradesh
                        Feb 5, 2018
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                        Address: Lucknow, Uttar Pradesh, 227105

                        Dear sir/madam
                        Myself karnesh, sending parcel (Ref no. [protected]) from kochi on 17/01/2018 to lucknow but yet didn't recieve my parcel on my given address. I given another address but didnot recieve. Kindly take a necessary action for same. When you had took my parcel on that address so provide me on that address so it will provide on that address.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        I have two time bed experience for blue dart.
                        Gali likhne ka Mann kar rahahe.
                        Customer care vale bhi phone pe javab nahi dete.
                        Ghar pe to parsal dene koi aata hi nahi sare parsal lene ke liye office par hi jana padta he.
                        [protected] is my tracking number .. 8 days dispatched showing at my location but still no delivery .. ur delivery guys selling products to local stores
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                          Revan Kakade
                          from Pune, Maharashtra
                          Feb 5, 2018
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                          Address: Pune, Maharashtra, 411002
                          Website: www.bluedart.com

                          We had a parcel which was expected on a saturday, dtd-3rd feb, 2018. Even without blue dart employee coming to the office mentioned a comment in tracking status - 'holiday'. After we went to the blue dart bund garden, pune branch office to collect the parcel the blue dart team was extremely arrogant & rude. He lied to us saying that we have asked him not to deliver on saturday's. We had a huge fight & argument regarding the same. We dealt with 2 people in the same branch-daniel & yogesh, both were extremely rude. It has been so many years that blue dart is working for us but, we never faced this kind of problem. It is very disappointing. We also have a call recording in which it is very clear that yogesh was rude. Please contact me on the below number so that i can share the recording & the disgusting experience i had.
                          Just for your reference the docket number is [protected].

                          Hope to receive a call soon.

                          Thanks & regards,
                          Revan kakade
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            sachint128
                            from Mumbai, Maharashtra
                            Feb 5, 2018
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                            Address: Mumbai City, Maharashtra, 400705

                            I'm waiting my courier since last month of 11 january and i tried calling many times in my nearest blue dart office but no one receiving my calls, i tried calling to customer care number but that is also not working and no one is replying my mail also, i have not received any call from any executive for shipment. I don't know if bluedard is not able to do anything why they are in services.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Shambhu Suman
                              from Washim, Maharashtra
                              Feb 5, 2018
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                              Address: Pune, Maharashtra, 411015

                              Hdfc bank has sent me a courier having waybill number - [protected]
                              Reference number - [protected]
                              It has been despatched by despatch team
                              To gachibowli, hyderabad address of wipro technologies.

                              I want it to be redirected it to my new postal address.

                              D-202 bramha skycity
                              Survey no 25/25a
                              Kalwad road
                              Dhanori
                              Pune
                              Maharashtra
                              Pin - 411015
                              Contact no - [protected]

                              Please call me on [protected] for any queries.

                              Thanks & regards
                              Shambhu suman
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Soundar Ronaldo
                                from Kottayam, Kerala
                                Feb 4, 2018
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                                Address: Chennai, Tamil Nadu, 600053

                                Dear sir, madam
                                Ref no - [protected]

                                This order is supposed to be delivered at

                                Soundar
                                G3 sakthi flats kannagi street, vinayagapuram ambattur chennai-53

                                I want to change my delivery address. I've mentioned below.

                                Vadanemilli village (Before crocodile park) ecr road, mahabalipuram, tamil nadu 603104

                                Or else kindly contact me to below mentioned number - [protected]

                                That package is much confidential and i'm not expecting that to be delivered at my absence
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Feb 04, 2018
                                Updated by Soundar Ronaldo
                                My date of delivery is today. Kindly make it possible within today
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                                  Manish Chhatwani
                                  from Mundi, Madhya Pradesh
                                  Feb 4, 2018
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                                  Address: Katni, Madhya Pradesh, 483504

                                  A person call me from blue dart... And he says sir ur order is here.. I'll say please send at delivered address which is givin in this order.. Then after few hours i'll call this no. And ask my parcel is not be deliver. So thats tym delivered man says sir after few hours i'll come. But no one come

                                  And

                                  Now i have received a msg from blue dard express

                                  Your order from amazon with blue dart awb# [protected] is undelivered since you weren't available. To reschedule, please call[protected] from 9am-9pm mon-sat.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Chakravarthi Jaga
                                    from Chennai, Tamil Nadu
                                    Feb 4, 2018
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                                    Address: Mysore, Karnataka, 571301

                                    Anybody not called me, my parcel this courier person not able to delivered. Then why this blue dart doing this service stop your like this worst service and sleep in your home.
                                    City main road my home but your service person without contacting me sent to back this is worst and irresponsible work.
                                    Best service from indian post only others doing irresponsible work.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Ravikumar Revalli
                                      from Eraniel, Tamil Nadu
                                      Feb 3, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500035

                                      Hi team,
                                      This is Ravikumar,
                                      Are you paying salaries to your employees?
                                      If you pay salaries to your employees then why did they ask bribes while dispatching the orders.
                                      Today I had received my card from icici bank I know it is free of cost.
                                      Do you have any relationship with the bank to change address.Your employees duty is pick up and deliver the orders.
                                      Please take a seviour action on this.
                                      If you want his number contact me
                                      My no.[protected]
                                      Bluedart HYD/GBL
                                      Barcode:[protected]
                                      Code:061736/ICICI bank ltd(RMR)
                                      S.no:1638
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Ratnesh Pandit
                                        from Allahabad, Uttar Pradesh
                                        Feb 3, 2018
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                                        Address: Allahabad, Uttar Pradesh, 211008
                                        Website: blue dart

                                        Dear sir very sorry to say that my courier whoes docket no is [protected] dated 01.02.18 in name of ratnesh kumar pandit has been delivered at wrong place some important paper was in it sent by iifl so please do the needful at earliest so that i may receive my letter soon. I have tracked online and come known that it has been delivered but i have not yet received the same
                                        Blue Dart Express customer support has been notified about the posted complaint.
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