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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 348

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S
Sunilbansal1194
from Hapur, Uttar Pradesh
Jan 30, 2018
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Address: Meerut, Uttar Pradesh, 250001

My wife received a parcel of my name, when i opened it i found 10 suits out of 38 were missing from the parcel, then i show the weight mentioned on the parcel which is 20 kg, then i weight my parcel which was only 16 kg i complained same to delivery man on phone but he said that i handed it as i received it,
This a serious matter as the total parcel cost around 12500 rupees
Blue Dart Express customer support has been notified about the posted complaint.
My waybill no is [protected]
I have received a message saying order had been delivered but i didn't receives yet any parcel
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    P
    pitambar91
    from Kolkata, West Bengal
    Jan 30, 2018
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    Service is very bad, bluedart taking more then double price as compared to other agency in the name of fast delivery and delaying unnecessarily,.

    I have book documnets from jorhat, assam to bhavnagar, gujrat. They told fast service so more price. I was quite happy that things will be done fast. After 2 days i checked the status.. Its vary careless and worst service.. The transit showing as below:

    Jorhat — guwahaty — ahemedabad — kolkata — delhi — ahemedabad — delhi — still in transit..in the 4th day at delhi..

    Better not to use blue dart and ask my frinends not to use the bluedart...
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sudhanshu Raman Jha
      from Mumbai, Maharashtra
      Jan 30, 2018
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      Address: Mumbai City, Maharashtra, 400079

      My awb no:-[protected] & [protected]

      My merchandise for cloudtel india private limited & myntra jabong india pvt ltd. Was dispatched on january 4, 2017. The date of the first appointment was january 10, 2018, the consignment was not reached, the second appointment was on 24 january 2018, the consignment did not reach. Even a single bludart employee does not contact the customer, he is not taking delivery..in spite of this, they have an invoice copy, an appointment remains perpendicular. Bluedart service is very bad. Nobody is there to give proper response. Important courier not delivered after 2 times appointment. After paying higher fees this kind of service not expected. Nonsense service has been done
      Blue Dart Express customer support has been notified about the posted complaint.
      They have not called me and now when i try to track my parcel it shows unlocatable
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        S
        Shine Tilu
        from Bengaluru, Karnataka
        Jan 30, 2018
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        Address: 755019

        Sir,
        I have booked a product from shopclues, but still now i have not received any product and my status is showing that i have refuge to take the product. Still now i have no phone call from your courier (Jajpur road bluedart). Lastly i have find the courier service phone no and contact him, they told me by mistakenly it on refuge category, it will delivery wait and keep patient and cut the phone. After then they put my phone no on mobile reject list option. It is very offence and courier company did not any response.

        This is for your reference and take necessary action against him. If not then i will go through consumer forum.

        Regards,
        Manas ranjan pati
        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vinayaknair28
          from Noida, Uttar Pradesh
          Jan 30, 2018
          Resolved
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          Resolved

          Address: Ghaziabad, Uttar Pradesh, 201012

          Dear sir/madam,
          My waybill no. Is [protected].
          My pan card tracking in blue dart website has been showing that its in indirapuram for the last 5 days. Yesterday (29january 2018) was the *deliver by * date, but still it has not moved from there. I have tried calling blue dart ghaziabad, but it automatically gets disconnected. Their is no other way to contact them. I hope that this forum can help me in resolving this issue.

          Thanx
          Feb 2, 2018
          Complaint marked as Resolved 
          Guys if u get any complaints regarding blue dart. Don't post here . Nobody gives s damn. Just send a mail to [email protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Kindly provide us proper 15 digit acknowledgement number to check & resolve your grievance.
          I am approaching my consignment through docket no. [protected] since yesterday.
          nobody can respond to deliver the consignment from Blue dart.
          my shipment order number [protected]
          is stuck/delayed in delivering i am waiting from last 1 week
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            J
            Ju Ju
            from Chennai, Tamil Nadu
            Jan 30, 2018
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            Address: Dindigul, Tamil Nadu, 624619

            I ordered an item on paytm by[protected] which is for two products and it was about to deliver by blue dart as single package. I received a one product through courier on[protected] which contained only one product and i was shocked to see the invoice which is for two products. I called their customer service but they didn't take any steps. Yesterday[protected] i received a message that i received a product from blue dart. Actually i didn't receive any product yesterday. Very worst customer service from blue dart. It seems they're stealing customer products. Very cheap service from blue dart.
            Blue Dart Express customer support has been notified about the posted complaint.
            Jan 31, 2018
            Updated by Ju Ju
            Still now I didn't get correct response from blue dart.They just sent mail which contain the way bill no.date of delivery and so on.I just want a proof that they delivered courier to me in person on 29/01/2018 at 11:44 a.m.I didn't recieve any parcel on that date
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              S
              Simab Akhter
              from Ranaghat, West Bengal
              Jan 29, 2018
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              Address: 733202

              All my amazon products which are send through blue dart they always not deliver my parcel at home t h o u g h they return the parcel without at least making a call i complaint regarding this to amazon but the condition is still same today they also return my parcel without informing me. I want personally went to blue dart courier service in my location they excuses that they don't identify my location but the truth is that all other courier services very easily find my location and deliver the product before time. I tried several time to resolve this through amazon but i see they are helpless so i complain tu blue dart that day take initiative to dissolve this problem in future thank you
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Madd
                from Bengaluru, Karnataka
                Jan 29, 2018
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                Address: Bangalore, Karnataka, 560029
                Website: Bluedart. Com

                Hi iam Naresh got the product to be delivered on 24 on jan from bluedart of debit card order no [protected] not delivered showing status as undelivered status held at location even the courier boy didn't even called me not even tried to do so im calling customer care no one responds or cares about the issue even i mailed thrice so please try to resolve my issue asap making me to realise bluedart is good service
                Blue Dart Express customer support has been notified about the posted complaint.
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                  K
                  Kishore Ravikumaruv
                  from Pune, Maharashtra
                  Jan 29, 2018
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                  Address: Bangalore, Karnataka, 560054

                  Deutsche bank has sent me a courier having tracking number - [protected]
                  It has been despatched by despatch team
                  To embitel technologies delta block, sigma soft tech park (Sstp), varthur-hobli, bengaluru, karnataka 560066

                  I want it to be redirected it to my new postal address...
                  #104, ds-max splash, 3rd main rd, mathikere, bengaluru, karnataka 560054
                  Blue Dart Express customer support has been notified about the posted complaint.
                  My Rf. No [protected] hello my name is Murari Dubey My Kotak Mahindra Bank passbook and ATM and not delivery and 10 days old please help me your company Blue Dart its not good performance please help my phone number [protected]
                  One of your employee named Prashant was about to deliver my parcel today, I was continually calling him to guide to perfect address but he was busy constantly. Please do something about such employees they are degrading your company's position...😠😠ðŸ˜
                  I had applied a new pan card and he came to the bluedart courrier.but he did not informed. i need it so much that you are requested to be transported faster than this. my acknowledgment no. [protected]. and airway bill no is [protected]. please its urgent so fastly action.
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                    N
                    Neha Mehendiratta
                    from Ludhiana, Punjab
                    Jan 29, 2018
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                    Address: Amritsar, Punjab, 143001

                    This mail is in reference to above mentioned awb no that contains my crucial document and it has not been delivered to me on 27 of jan neither the deliver boy tried to contact me although my mobile number has been given for the same and the status has been updated to consignee's address incorrect. Please justify how can be address incorrect whereas on the same address i receive all of my documents or shipments by other courier companies and registered post. And let us assume once if even the address is not correct (For your courier company only) then why your courier boy did not tried to contact me for clarification and updated the status as incorrect. This has been the 2nd instance of poor servuce with your courier company. Also the offices having landline number in amritsar[protected]/5050092/5060609 do not even bother to answer the calls despite of multiple calls made by them. Is this the kind of service your company provide??! To harass the customer?? Please provide me the contacy number of concerned delivery boy as that document is quite crucial to me as i need to submit it in my office. Resolve my complaint at earliest.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jan 29, 2018
                    Updated by Neha Mehendiratta
                    This mail is in reference to above mentioned awb no that contains my crucial document and it has not been delivered to me on 27 of Jan neither the deliver boy tried to contact me although my mobile number has been given for the same and the status has been updated to consignee's address incorrect. Please justify how can be address incorrect whereas on the same address I receive all of my documents or shipments by other courier companies and registered post. And let us assume once if even the address is not correct (for your courier company only) then why your courier boy did not tried to contact me for clarification and updated the status as incorrect. This has been the 2nd instance of poor servuce with your courier company. Also the offices having landline number in Amritsar[protected]/5050092/5060609 do not even bother to answer the calls despite of multiple calls made by them. Is this the kind of service your company provide??! To harass the customer?? Please provide me the contacy number of concerned delivery boy as that document is quite crucial to me as I need to submit it in my office. Resolve my complaint at earliest.
                    Jan 29, 2018
                    Updated by Neha Mehendiratta
                    Resolve it immediately
                    Dear sir Shipment from ICICI Bk is dispatched through Blue Dart Awb# [protected]

                    My address is prime avian feed india pvt ltd khuskhera Bhiwadi alwar rajasthan
                    Pin no 301019 it is right but blue dart mention is wrong
                    Please provide my courier,
                    Waybill No.[protected]
                    Reference No.[protected].
                    Your job holder is not doing job properly, Without reaching destination he self decide address/person is not availabe.
                    Please care this comment.
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                      J
                      Junaid Sheergar
                      from Mumbai, Maharashtra
                      Jan 29, 2018
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                      Address: Mumbai City, Maharashtra, 400076

                      5th reminder for m. D.’s email id

                      From: mohammed junaid
                      Sent: 25 january 2018 18:25
                      To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Take your own time as being taken.

                      4th request for sharing the m. D. Email id.

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 25 january 2018 18:16
                      To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Dear junaid,

                      We understand the urgency of the shipment and we are also following with our teams for the delivery confirmation.

                      We shall share the delivery details at the earliest.


                      Warm regards,
                      Priti raikar regional manager - customer service blue dart express limited
                      Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                      [protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

                      Follow india’s most awarded logistics company on

                       please consider the environment before printing this e-mail. Save paper.

                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: thursday, january 25, 2018 6:11 pm
                      To: priti r. /cs /bom hqc/r. Mgr; binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex
                      Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; deepak k. /tm /bom hqc/mgr
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Shipment still awaited??

                      From: mohammed junaid
                      Sent: 25 january 2018 17:29
                      To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com'
                      Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Team,

                      Shipment still not delivered

                      Anybody from team share the email id of m. D. Pl.???

                      From: mohammed junaid
                      Sent: 25 january 2018 17:05
                      To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Pl. Share the m. D. Email id?

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 25 january 2018 16:58
                      To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Dear junaid,

                      While we have already confirmed, that the shipment has been taken out for a priority delivery, mr. Deepak kothare head of bkc branch would call and speak with you as well.

                      Vide this mail i have copied mr. Kothare.


                      Warm regards,
                      Priti raikar regional manager - customer service blue dart express limited
                      Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                      [protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

                      Follow india’s most awarded logistics company on

                       please consider the environment before printing this e-mail. Save paper.

                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: thursday, january 25, 2018 4:52 pm
                      To: binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
                      Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Ms priti,

                      As discussed, m. D. Email id???

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 25 january 2018 16:27
                      To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Dear mr. Junaid,

                      Further to our communication, we wish to confirm that the said shipment is out for delivery and same shall be delivered on priority.


                      Warm regards,
                      Binny nair│ manager – customer service │ blue dart express limited
                      Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
                       +[protected] ext 33336 f +[protected] │  [protected]@bluedart.com│ www.bluedart.com
                      Follow india’s most awarded logistics company on

                       please consider the environment before printing this e-mail. Save paper.


                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: thursday, january 25, 2018 4:03 pm
                      To: vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
                      Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Adding : ms preeti raikar

                      As discussed inspite of chasing continously and a big team of blue dart in a mail comm. Still package un-delivered.

                      I assure you it is delibaerately being delay.

                      From: mohammed junaid
                      Sent: 25 january 2018 15:56
                      To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                      Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Where is the shipment???

                      From: mohammed junaid
                      Sent: 25 january 2018 14:31
                      To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Blue dart team

                      We have to connect the said shipment to sharjah with further process, re-packing and further documentation.


                      We can’t wait till you deliver by cob of the day

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 25 january 2018 11:03
                      To: [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Dear suchitra

                      Shpt is lying at mew only

                      E [protected]
                      Bkc 24-jan-18 mew flame proof / tata projects 001 25-jan-18 1044 mew shipment inscan

                      Vishakha r. senior staff // customer service.
                      Blue dart express c/o champion jointings pvt ltd
                      15, parsi panchayat road, andheri (E), mumbai 400 069. India.
                       +[protected][protected]@bluedart.com www.bluedart.com

                      Follow india’s most awarded logistics company on

                       please consider the environment before printing this e-mail. Save paper.

                      From: suchitra. G /cs /bom hqc/sr. Ex
                      Sent: thursday, january 25, 2018 10:58 am
                      To: jayesh /ops/bom mtl/sr. Ex; sonam j /cs /bom mew/temp; sonam j /cs /bom mew/temp; manish. K /cs /bom mtl/a. Mgr; vishakha c /cs/bom mtl/sr. St; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; mangesh /ops/bom mew/sr. Ex
                      Cc: [protected]@flameproofequipments.com; mohammed junaid; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Jayesh & team, ensure shipment delivered today.

                      Suchitra chauhan sr executive customer service blue dart express limited
                      Blue dart center, sahar airport road, nr itc hotel, andheri (East) mumbai 400 099, india.
                       +[protected] ext 33017 &  [protected] |fax +[protected]  [protected]@bluedart.com www.bluedart.com

                      Follow india’s most awarded logistics company on

                      P please consider the environment before printing this e-mail. Save paper.

                      1. Any shipment held up at the location for more than 7 days, then from 8th day demurrage will be charged.
                      2. Octroi/entry tax cannot be billed, it has to be paid by shipper in advance prior to delivery or paid by consignee at the time of delivery.
                      3. Topay pickup cutoff is at 1300hrs for all india and 1200hrs for kolkata topay pickup. All request received after cut off will be handled next working day. To-pay pickup schedule is 24-48 hrs from the date/time of token generation.

                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: thursday, january 25, 2018 10:14 am
                      To: jayesh /ops/bom mtl/sr. Ex
                      Cc: [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Waiting for revert on below mail and waiting for the pkg. As well???

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      From: mohammed junaid
                      Sent: 24 january 2018 18:34
                      To: '[protected]@bluedart.com'
                      Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      The shipment supposed to connect for sharah today, who is responsible for delay???

                      Why the same not picked up yesterday as the booking placed well in time?

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 24 january 2018 17:27
                      To: mohammed junaid
                      Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Good evening,

                      Team parcel is been picked up today from andheri (West) addres and same will get dispatch today evening for destination,,,

                      Pls find the awb no: [protected] for sakina 01 pcs


                      Thanks & regards,
                      Jayesh c pateloutbound operation - sr. Executive
                      Blue dart express limited
                      C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069
                      ' +[protected] * [protected]@bluedart.com www.bluedart.com
                      Follow us on www.facebook.com/bluedart.official

                      Follow india’s most awarded logistics company on

                      P please consider the environment before printing this e-mail. Save paper.


                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: wednesday, january 24, 2018 3:36 pm
                      To: jayesh /ops/bom mtl/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
                      Cc: neha; [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Where is the pkg.???

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
                      Sent: 24 january 2018 00:08
                      To: [protected]@bluedart.com; [protected]@bluedart.com
                      Cc: neha ; [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Good morning,

                      Sir due to internal issuse pickup was keep moving from one warehouse to another warehouse due to addres confirmation,

                      Request you pls ask shipper to re register for tomorrow and get share the fresh token no: same will get handel positively


                      Thanks & regards,
                      Jayesh c pateloutbound operation - sr. Executive
                      Blue dart express limited
                      C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069
                      ' +[protected] * [protected]@bluedart.com www.bluedart.com
                      Follow us on www.facebook.com/bluedart.official

                      Follow india’s most awarded logistics company on

                      P please consider the environment before printing this e-mail. Save paper.


                      From: jophin g. /rev/bom bkc/sr. Ex
                      Sent: tuesday, january 23, 2018 3:06 pm
                      To: sachin s /ops/bom mtl/sr. Ex; jayesh /ops/bom mtl/sr. Ex
                      Cc: neha; [protected]@flameproofequipments.com; mohammed junaid; suchitra. G /cs /bom hqc/sr. Ex
                      Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

                      Dear sachin/jayesh,

                      Pls ensure pick happens today on priority.

                      Thanks and regards,
                      Jophin georgebusiness development blue dart express limited
                      3 - 12,, silver star apt, b/h central plaza, cst cross road, kalina, santacruz (East) mumbai 400 098
                       +[protected] upto 74 m +91 [protected] * [protected]@bluedart.com www.bluedart.com

                      From: mohammed junaid [mailto:[protected]@tataprojects.com]
                      Sent: tuesday, january 23, 2018 13:40
                      To: jophin g. /rev/bom bkc/sr. Ex
                      Cc: neha; [protected]@flameproofequipments.com
                      Subject: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)
                      Importance: high

                      Blue dart booking ref : no. 35601 (Surface mode)

                      Dear jophin

                      Kindly arrange pick up through surface mode today evening as per details mentioned below:


                      Pick up address mr. Divyesh ferfa - [protected]
                      Flameproof equipments pvt. Ltd.,
                      "flameproof house" plot no. B-39,
                      (Near monginis), new link road,
                      Andheri (W), mumbai - 400053
                      Tel no.:[protected]/6697/6698
                      Email: [protected]@flameproofequipments.com

                      Delivery address tata projects limited.
                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com

                      Pic : mr. Mohammed junaid - [protected]

                      Date / time 23.01.18, between 3.00 - 5.30 pm

                      Details of packet as per attached documents

                      Account no
                      237790

                      Shifted to new office, address mentioned in the signature :
                      Thanks & regards,
                      Mohammed junaid logistics & scm |

                      Transocean house, 2nd floor, lake boulevard road,
                      Hiranandani business park, powai, mumbai - 400 076.
                      P:+[protected]. H/p : [protected]
                      www.tataprojects.com
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Hi this Courier service very bad and customer care all so talking like animal all boy and girls no body talk very well so plz tell them all plz do there work properly
                      I was supposed to get the order by 20th jan 2018 and I still Didn't get the order 2 days later that.thr customer care executive is vaguely replying and the local courier station is not of any help too. So I
                      Recommend everyone not to use blue dart
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                        G
                        gauravchanchal
                        from Haridwar, Uttarakhand
                        Jan 28, 2018
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                        Address: Jalaun, Uttar Pradesh, 285001

                        I want you to know about your courier boys behaviour. A one courier boy named ashish mishra of your company called me and spoke in inmanerable way. I was surprised by at his conduct and it is very vad. As a well aware person, it is my duty to inform you, so please take some action at his conduct if you willingly want to provide best service to your customers.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        I have done courier from blue dart on 19 dec 2017 the courier has been received by the school but the demand draft attached in it was not received by them. Someone has taken that demand draft from our consignment. Our consignment no is [protected]. Please saw in to this matter and refund the amount.
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                          V
                          Vikas Somani 20
                          from Surat, Gujarat
                          Jan 28, 2018
                          Resolved
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                          Resolved

                          Address: Surat, Gujarat, 394210
                          Website: Bluedart

                          My shipment was arrived surat at 25th january 2018. But they mentioned in tracking details as address incorrect. On 27th january 2018 i called in customer care and provided my complete address and mobile no, but then again they mentioned address unlocated/landmark needed. They not even trying to contact me. So poor service by bluedart. Even a local courier gets delivered at my address, but they don't even care to call a consignee to ask the location.
                          Jan 28, 2018
                          Complaint marked as Resolved 
                          Finally today the courier boy came today in afternoon for delivery after 2 unsuccessful attempts.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Respected sir blue dart courier dalhouise road pathankot near Shani Mandir. This courier service is not good in pathankot distt. All the staff member do not work responsibly. This courier down the blue dart image. Plz take action this regarding.
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                            R
                            Rahim Hudda
                            from Amreli, Gujarat
                            Jan 28, 2018
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                            Address: 363001

                            My bank documents are sent through blue dart courier your surendranagar brannch coordinator mr vijay - padmavati express says that address is incomplete and he misbehaved with us.
                            Please note that my address mentioned on courier is complete as i am regularly receiving all documents with out any complaints.

                            What we got trouble is misbehavior of the sales staff.

                            Looking for your support.

                            I dont have docket number because its bank document and we didnt receive any messages regarding oxket number. My details are as below:

                            Rafik hudda
                            [protected]
                            Dudhrej road street no 1
                            Last house
                            Surendranagar - 363001.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              K
                              Kelton
                              from Bengaluru, Karnataka
                              Jan 27, 2018
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                              Address: Bangalore, Karnataka, 560016
                              Website: www.bluedart.com

                              Delivery person misplaced/lost the courier containing sensitive documents and updated the status as delivered on 25/jan/2018 but till now i did not get the courier shipped to my address. Package shipped from mumbai on 24/jan/2018 as of today the date is 27/jan/2018 and till now i did not receive the courier.

                              How can it be updated as shipped when i did not receive it?

                              Waybill no : [protected]

                              When called up to the blue dart customer care they said will arrange a call back.

                              I personally went to the local blue dart and checked with them and they gave the delivery boy name and mobile number but his phone was not reachable. After a long hard struggle i was able to contact the delivery boy and i got an irresponsible reply from him as "i don't know where i missed it" this was a shocker to me. How can a delivery boy be so irresponsible? From a reputed company like blue dart.

                              Now the courier containing my bank document is lost. Those documents are highly confidential and very important.

                              What do blue dart do now? For wasting my time and stealing/misplace/losing my confidential document.

                              This needs to be addressed.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                sahil suthar
                                from Ahmedabad, Gujarat
                                Jan 27, 2018
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                                Address: Sabarkantha, Gujarat, 383315

                                Hi, my order track num:[protected].
                                My order come today but your courier compny dealy my order. My nearest bule dart branch is himmatnagar.
                                I m calling your courier but your courier man not a sattiesfied answer me he is told me this is not a courier number soory wrong number and he is hang tha call.
                                I dont know your courier addresh so i ask addresh but he is hang the call.
                                So this nt good for me plz solve my problem.
                                Thank you
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Ravi RB Bajaj
                                  from Delhi, Delhi
                                  Jan 27, 2018
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                                  Address: New Delhi, Delhi, 110005

                                  My courier for credit card dispatched from delhi on 22th jan and while tracking it is showing that shipment arrived on 26th jan. Its 27th still i didn't get my courier. My courier is still in bluedart office. The office people not taking calls. Please make sure my courier deliver by today... Seriveman ka call aaya uske bad usne call nhi kia very poor service of delivery
                                  Trake no.[protected]
                                  Name. Madan lal
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    from Gurgaon, Haryana
                                    Jan 27, 2018
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                                    Address: New Delhi, Delhi, 110092

                                    Hi,

                                    My relative has dispatched one packet from kanpur with pod no [protected] on 24 jan, i have still not received the same in delhi.

                                    As per company site, same is delivered in delhi hub on 25 jan, 18 but as per customer service, same is not in air-plane, pathetic service i have seen from any logistics company till now & worse are customer service they don't know how to speak with customer.
                                    Pls arrange delivery urgently before sunday 2.00 pm as i will be moving to another city.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      N
                                      NIRAL PAWAR
                                      from Jetpur, Gujarat
                                      Jan 27, 2018
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                                      Trackdart ™ - tracking detailsstatus updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send. Waybill no : [protected] reference no pickup date23 january 2018fromdodballapuratonavsaristatusshipment redirected on same awbexpected date of delivery24 january 2018status and scanslocationdetailsdatetime *waybill no : [protected]mumbai etail warehoushipment further connected27-jan-201806:41mumbai etail warehoushipment arrived25-jan-201807:22mumbai etail warehoushipment arrived at hub25-jan-201807:22mumbai hubshipment further connected25-jan-201806:16mumbai hubshipment arrived at hub25-jan-201806:06ahmedabad hubshipment further connected25-jan-201804:02ahmedabad hubshipment arrived25-jan-201800:25ahmedabad hubshipment arrived at hub25-jan-201800:25ncm etail centreshipment further connected24-jan-201821:21ncm etail centreshipment redirected on same awb24-jan-201809:12ncm etail centrewrong pincode, will impact delivery24-jan-201808:54ncm etail centreshipment arrived24-jan-201808:49ncm etail centreshipment arrived24-jan-201808:49mumbai hubshipment further connected24-jan-201805:23mumbai hubshipment arrived at hub24-jan-201803:29bial hubshipment further connected24-jan-201801:57bial hubshipment arrived at hub23-jan-201819:42 inhouse opsshipment further connected23-jan-201818:24 inhouse opsshipment arrived customer career tells me.. Products comes on 27 th and today m calling they said is comes monday... Why this
                                      Service is to slow..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        S
                                        sswatisingh
                                        from New Delhi, Delhi
                                        Jan 26, 2018
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                                        Address: 201308
                                        Website: www.bluedart.com/centralised.html

                                        I gave my ielts exam and was expecting my exam results to be delivered to me by bluedart.

                                        Initially when tracked - it gave a unknown name and relation - mother in law who received my item when i am single!!

                                        Previous waybill number - [protected]

                                        I made numerous phone calls and emails to blue dart and the reply i received in the end - sorry we are unable to track it back.

                                        I again contacted my examiner to re-send the exam results.

                                        New way bill number is - [protected]

                                        On the blue dart website it shows delivered to swati on 25th january when again this not been delivered to me.

                                        This was my original exam results which i asked my examiner to re send after blue dart's fault once however this happened again!!

                                        Can you believe it?

                                        Worst service i have ever seen in my life and because of this mess blue dart has created - i have lost my higher education opportunities abroad!

                                        I need someone senior from blue dart to contact me urgently and sort this mess you have created.

                                        Please sort this out!
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        I have complaint regarding non-delivery of packge by Bluedart DHL.
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