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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 349

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S
SAMEERlic1058
from Srinagar, Jammu and Kashmir
Dec 29, 2017
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Address: Srinagar, Jammu and Kashmir, 190015

Dear sir /maddam
My way bill no [protected]
My order was mi phone from mi company
Name sameer ahmed
Cell no [protected]
Delivery boy phone no [protected]
Name mosin.
He is misbehaving with me and not give me a positive answer so kindly look after this situation as soon as possible.

Thank you
Sameer ahmed
Cell no [protected]
Email [protected]@gmail.com
R/o lone mohalla pahroo nowgam
J&k srinagar 190015
Blue Dart Express customer support has been notified about the posted complaint.
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    R
    Ria Mona
    from Hyderabad, Telangana
    Dec 28, 2017
    Resolved
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    Resolved

    I had requested my debit card from hdfc which was sent out by them
    Today the blue dart guy came when i was at my friends place which is opposite house my nephew who was home told him she is there as he had asked for id proof.. Before anyone could react and i was informed he left and he updated in the site saying no such consignee is available at the given address which so not true.
    Aug 7, 2021
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
    Dear Ria,

    I request you to share your account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      C
      Chetu8792
      from Tarikere, Karnataka
      Dec 28, 2017
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      Address: Bangalore, Karnataka, 560042

      Today i was suppose to receive a parcel worth rs 1000 change from stalk buy love website... Wherein the field executive has come and i didn't had change he started reacting... N said i[censored] don't have change y u should order n use bad words as well... What the hell u think about ur customer... When i asked his name he said raghu and his number is [protected]... One of the worst experience i had.. Bluedart we should never believe in.. I shall update on social media as well.. U guys are worst...
      My email. Id is [protected]@gmail.com
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Ksv Mmb
        from Kanpur, Uttar Pradesh
        Dec 28, 2017
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        Address: Lucknow, Uttar Pradesh, 226022

        Sir apko batana ki apki blue dart company branch lucknow ke koi bhi agent time par product ki delivery nhi karte h mene sunday ko (Redchif) ke shoes online kiye the tuesday ko jab redchif ke customar ko call kiya to pta hua ki apki (Bluedart) ke madhyam se delivered kiya jata h to blue dart customer ko jab call kiya to bataya gaya ki wednesday ko sham 6:30 bje tak delivery ho jayegi jabki wah aj tak nhi hui aur aj to call resive karke bat hi nhi karte mai delivery ke liye hi 2 din ruka raha lucknow aur jab blue dart par check kiya to ab out off delivery sayad show kar raha h aese yadi apki company apki work karegi to kese kam chalega plz sir me nukshan to ho hi gaya h mera but yadi ap se ho sake to kal 12 bje tak delivery karne ko kahe (Thanks)
        Blue Dart Express customer support has been notified about the posted complaint.
        Dec 23, 2017
        Bibeka12's response
        Dear sir,
        Your delivery person not visit our delivery location but in tracking it maintain costomer need proper address
        Dear sir,

        Your delivery person not visit our delivery location but in tracking it maintain costomer need proper address.
        Please without any visit costomer side don't maintain in tracking.
        My courier is about to arrive by ejr service centre kolkata. But they are not picking up mt call so that i can query about my courier.
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          D
          Dharmapuri Prasad
          from Thiruvananthapuram, Kerala
          Dec 28, 2017
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          Address: Chennai, Tamil Nadu, 600010

          I am D.prasad husband of t.lakshmi of no.10, umayal road kilpauk, chennai 600010. A credit card offonly axis Bank of kilpauk branch supposed to be delivered today . But it was not delivered because of lack of responsibility and deliberate non application of mind to identify the receiver by her physical presence / aadhar card /pan card/ driving license thus shirked his duty and caused non delivery on account of his foolishness and arrogance for the simple reason that 3rd floor not mentioned with hardly 4 flats in the building.

          A person called from blue dart through mobile no.[protected] refused to reveal his name and cut the phone to approach customer care without even forwarding the track no. To the axis Bank customer T. Lakshmi holding sb a/c no.[protected].despite physical presence with valid proof.
          Blue Dart Express customer support has been notified about the posted complaint.
          Very irresponsible courier boy. He asked me to come and collect, why should i go as for courier policy he should deliver to mentioned address.
          arunmoreddy's reply, Jan 10, 2018
          Blue dart courier
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            M
            mohsin1991
            from Mumbai, Maharashtra
            Dec 28, 2017
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            Address: Mumbai City, Maharashtra, 400701

            I always face issue with blue dart whenever i have any package coming from banks via bluedart. Recently i have a package from a bank and executive comes in afternoon i said to come little late so i can be home and collect it even they dont answer my call i called customer care that lady i talked was rude very poor service i wish.
            I really dont wish to have any package from buledart but why bank choose such poor service provider i dont know the delivery executive dont bother to handle customer.. They just want to avoid and put false not such as premised closed / address not found you people have to improve services if you want to sustain your business.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sunilkumar B Jakaty
              from Tumkur, Karnataka
              Dec 28, 2017
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              Address: Bangalore, Karnataka, 560010

              I received a call from your delivery person and his number is [protected] at 8.45 am today. As i was in traffic i didn't not attend to the call. I called him back after 5 min but he doesn't pick up my call. I have been trying to reach him either it's engaged or he doesn't attend to my calls.
              Your customer care bangalore has their own problem they don't attend to calls.
              I didn't expect this kind of service from a reputed company like blue dart.
              Kindly solve my problem. I have been waiting for the courier and once i leave from my house i will be back only after 9pm. As nobody is there to collect the courier in my absence kindly intervene.
              Blue Dart Express customer support has been notified about the posted complaint.
              Dec 19, 2017
              Anand Belamagi's response
              And for my card i am not getting track massages and alert massages
              very poos services i had thing issue recently and in past also the delviery exeucitve are not bother of package they will call once and thats all they don't respond i talked to customer care one of the lady was not helpful instated she was rude.
              Hi Sir,

              My tracking no is [protected].
              While delivery i was not contacted over my mobile and my security was not informed.
              In correct details like consignee shifted is mentioned in blue dart form,

              Vert very disappointed.
              Why dont theyjust call me or leave it to security ??
              Very bad service
              Blue Dart person committed for 4 o clock but in same time he dint pick the call.
              I received sms today bluedart will pickup my return packege to amazon. But no one come and pickup
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                L
                from Sitapur, Uttar Pradesh
                Dec 27, 2017
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                courier not received till 27th

                Address: Allahabad, Uttar Pradesh, 211011

                Hi,
                I am heading to consumer forum as the courier was not delivered at my home address within designated timeline.

                As the courier was sent by government body now the government will take necessary actions in my behalf.

                On 26th dec 2017 i got a call from bluedart that my courier wouldn't be delivered as they have no delivery boy to deliver the packet. So they will try it next day for sure but no call...
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                R
                rajdeep1984
                from Delhi, Delhi
                Dec 27, 2017
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                Address: Dibrugarh, Assam, 786004

                I have send an application form to guwahati, assam from dibrugarh, assam through blue dart express limited on dated 20/12/2017.

                My document no is [protected]

                Total bill and other charges (Including gst) are not highlighted in the printed receipt provided to me, instead they have provided me a manual money receipt of rs. 360 without gstin number.

                Kindly provide me a money receipt with proper breakups.

                Thank you
                Blue Dart Express customer support has been notified about the posted complaint.
                Product status shows delivery attempted but I didn't get any call. And it shows door locked but I was at home only. Wrong status updated.. It's very ridiculous.. Below is consignment number:
                [protected]
                My Number: [protected]
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                  S
                  Sunilkumar B Jakaty
                  from Tumkur, Karnataka
                  Dec 27, 2017
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                  Address: Bangalore Urban, Karnataka, 560010

                  On 22nd i received a call from [protected] asking for my address then he told me can't deliver as he was half km away. Inspite of me telling him to deliver as we are leaving bangalore next morning for 4days he said can't come there for 1 shipment. I tried calling your customer care but they didn't attend to my call. Today morning i called the same person he asked my name and disconnected.
                  Ridiculous.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear team
                  kidnly tell me why not received my package my will no [protected].
                  When i track this no i find that my package is return plzz tell me reason why do this.
                  I have still not received my currier not even receive any call from currier partner. When i called currier boy on his mobile number[protected] he told me that I have to visit his place to receive currier as he doesn't deliver currier to door step of customer if I m failed to do so he will send it back to the sender(Paytm).
                  I have still not received my currier not even receive any call from currier partner. When i called currier boy on his mobile number[protected] he told me that I have to visit his place to receive currier as he doesn't deliver currier to door step of customer if I m failed to do so he will send it back to the sender(Paytm)
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                    B
                    Bijender0411
                    Dec 27, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500049
                    Website: www.bluedart.com/index.html

                    Hello,

                    I have couriered (23rd dec 2017) an imp. Document through bluedart fast priority delivery service. The service promises to deliver the item very next day ie 24th december 2017 to its destination. They charged me some inr 410 for this. I double confirmed them, they said it will be 100% deliver by tomorrow between lunch time to evening.

                    Now its was deliver on 26th december 2017 and document was supposed to be presented for some important work on 26th dec morning. I am in huge loss due to this horrible service.

                    This is not what we expect from such big company to do this kind of thing. I have booked a priority one and paid good money for this so that it get delivered as promised, as it is not done and that document was supposed to be presented in court today morning.

                    We even requested the local bhawanipur centre to deliver early or by giving priority to it. But they didnt listen to us and deliver to us by 1 pm, and its of no use. We have reschedule the flight by paying $ 1200. And now that purpose is lost just because of you guys. I need my money back, my cost and my damages which you guys have done.

                    Horrible service and horrible situation you guys have put me in.

                    Please do something, as i need my money back plus compensation for the problem they have created to me.

                    A very angry customer
                    Bijender singh
                    Mob - [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    I am Rajendra Anap,
                    Way bill no. [protected]

                    Delivery attempted remark and also remark department & extension number required.

                    Actual not have any call to me.
                    Please give courier on urgent basis.

                    [protected]
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                      B
                      BijenderFOREX
                      from Gurgaon, Haryana
                      Dec 27, 2017
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                      Address: Ranga Reddy, Andhra Pradesh, 500050
                      Website: www.bluedart.com/index.html

                      Hello,

                      I have couriered (On 23rd dec 2017) an imp. Document through bluedart fast priority delivery service. The service promises to deliver the item very next day ie 24th december 2017 to its destination. They charged me some inr 410 for this. I double confirmed them, they said it will be 100% deliver by tomorrow between lunch time to evening.

                      Now its was deliver on 26th december 2017 and document was supposed to be presented for some important work on 26th dec morning. I ma in big loss due to this.

                      Please do something to these kind of services. I want my money back. Horrible service and horrible customer support.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      I was already received the courier in this address, but [protected] this docket number says that the address incomplete .

                      i want this courier, I have already mention my contact number in my address .
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                        N
                        navodith
                        from Chennai, Tamil Nadu
                        Dec 26, 2017
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                        Address: Chennai, Tamil Nadu

                        The postal sent to me by icici bank on 22.12.17 in mumbai. it arrived on 22.12.17 in chennai. tract sheet shows on 23rd delivery attempted-premises closed. ( not true), Again on 25th it shows delivery attempted -premises closed, (wrong statement), again on 26th, shows delivery attempted-premises closed ( it is a lie).
                        i have complained to customer care today. they said it will reach today at anycost. but not come.
                        hence pl take necessary action.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Papiya Sanjib Dey
                          from Tezpur, Assam
                          Dec 26, 2017
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                          Address: 788005

                          My way bill no [protected] in the tracking details from website it's showing delivery appointment base neither i have not received any call from silchar blue dart assam regarding this appointment matter nor i am aware of it. Infact trying 100times in centralised customer care no help and infact after typing waybill no they are just denying calls, if you are unable to deliver me within next 24hours going to raise pmo compalin hence forward rti act
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            V
                            Vrushali Joshi Mukherjee
                            from Kanpur, Uttar Pradesh
                            Dec 26, 2017
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                            I want to complain about the parcel delivered at my residence yesterday 15 dec 2017, ordered through paytm. Awb no. [protected]

                            Complaint as follow :

                            Delivery boy called up for the residence route, my mother was standing at gate and waved him for the route, he came infront of my residence gate. Packet was already out. He threw the packet at my mother's hand. He not even stood up from the bike and came towards gate. Distance between bike and out residence gate is about 5-5.5 fts. My mother is having back pain problem and when he threw the packet, she disbalnced. He said sorry, but this is not the way of deliverying the parcel.
                            I need explaination with this incidence. Who will be responsible if something had happend to my mother?

                            Thank you.
                            Vrushali mukherjee
                            +91 [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Rajesh Jujaray
                              from Bengaluru, Karnataka
                              Dec 26, 2017
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                              Address: Pune, Maharashtra
                              Website: www.bluedart.com

                              As per the tracking status and scan of the shipment, it is noticed that, the shipment is not delivered yet due to wrong pincode and impact on delivery.

                              In spite of repeated calls to customer care of blue dart, always tell that, will deliver today, but it is observed that the pincode of address is exactly correct and the it is inform you that, with the same pincode and address besides of shipment address had received the shipment before and all letters have been received to this address.

                              If you want to will provide the rent agreement of the address of myself and electricity bill of the society or flat.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                saurabh201
                                from Gurgaon, Haryana
                                Dec 25, 2017
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                                Address: 123401
                                Website: Bluedart contract of pickup with snapdeal

                                Dear sir/mam,,

                                Bluedart in rewari haryana 123401 is not picking up sellers pickup of snapdeal even after several remnders and call even that is not our responsibility to call but we used to call so pickup on time but even after several calls they arenot picking up.

                                Due to which we are being penalised by snapdeal.

                                And everytime we call they used to say when we got mail we will pick otherwise not so please solve our issue.

                                And let us know who is gonna bear the penalty imposed by snapdeal on us.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  vijay264151
                                  from Hyderabad, Telangana
                                  Dec 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500072
                                  Website: www.bluedart.com

                                  This is a disgusting approach from the blue dart representative.
                                  I have contacted blue dart representative on 19th december 2017 regarding my shipment i. E., i'm not available on office working hours (From 9 am to 6 pm) so could you please deliver my shipment after 6 pm. He is not agree with time schedule and he told "if you want shipment you must be at your residential address by taking a leave for the office, we don't deliver after 6 pm." then i told, i have mentioned both residential and office address on the shipment so send it to my office address during working hours (9 am-6 pm) but he is not agree with the office address also for that he told we have only residential address on the shipment so we cannot deliver the shipment at office address. Lastly i told, if both options not possible for you then deliver my shipment on saturday at any time i will be available on my residential address. He said ok for that, but on the same they have updated bluedart tracker for awb number "[protected]" with the statement "undelivered shipment held at location".
                                  I have contacted blue dart customer care also but there is no use. Can anyone please help me?
                                  Dec 27, 2017
                                  Complaint marked as Resolved 
                                  Nothing did by the blue dart customer care. I went to blue dart office in KPHB again and took one day leave to take the courier. Blue dart is not a user friendly company. Waste of our valuable time
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Ipsita Roychoudhury
                                    from Guwahati, Assam
                                    Dec 25, 2017
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                                    Address: Kamrup Metropolitan, Assam

                                    My waybill number is [protected]. The couruer guy called and said he will deliver the product at 3pm. I requested him to deliver the same before 2 pm as i will not be available after 2 and there is nobody else to pick the courier. The courier guy wad extremely rough and said that he cant adjust for the same and i have to pick up the courier from the office. I asked him that i need delivery at home as it was supposed to be delivered at home and it is not possible for me to visit the courier office. The guy was extremely indecent and said he will return the courier back. I am extremely disappointed. Plz take some fast action.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Raghul Naidu
                                      from Vadodara, Gujarat
                                      Dec 25, 2017
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                                      Address: 600056

                                      Dear sir

                                      My product not receiving to myself your delivery person can't contact me but i track my status its show i am not available

                                      I have attached my tracks snapshots

                                      And i tried more then 50 times on nearest blue dart land line number but they didn't pick my calls i have call recording also i have tried number is[protected]
                                      My shpt no #[protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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