Blue Dart Express Complaints & Reviews

I should receive a parcel from sbi with waybill number [protected], while tracking the same, they have updated with the wrong status as holiday and will be delivered in next day, how can they decide themselves that our office is not working on saturdays. When i made a call to customer support they have initiated some instructions to concern and those executives are very rude and they are asking me to come and collect the parcel if i need them or they are conveying me to wait until they deliver is it the way of behaving with the consigners also there is no response for this issue.

This is not the first time and this is getting repeated several times

Hi,
This is to inform about bad service by bluedart dealer in palani (Dindigul district, tamil nadu). I got a courier sent by a mutual fund company which is suppose to be more confidential and important. The delivery person have delivered to a wrong person and didnt inform me till one month. After that i have contacted to my head office to know the status of my courier. I came to know courier have been delivered to some unknown person near my previous residential address. I have called and enquired with the dealer. His answer was really irresponsible and rude. He have resent my courier back after delivering to a wrong person. Then the company have sent me through another courier service. Because of this person my courier reached after 45 days. I dont know why blue dart offers dealership to such peoples. Really spoiling.
Blue dart is suppose to be a good courier service. Some people really spoil trustworthiness.

Dear sir,

I have applied for pan card by filling the form 49a at pan centre managed by nsdl in madhapur on 12th june 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

"your pan card has been delivered on 28th july 2017 by blue dart express ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application.

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]
Alotted pan no: dwypp3727g
Yours truly,
Renukapogiri,
+91-[[protected]]

I spoke to one of your customer service executive named neha reddy today at 14.12 pm and the kind of service which she has given me is pathetic, first of all she did not listen to me and was rushing to close her call, she did not allow me to speak and when i spoke with her she interrupted me quiet a lot, i am already facing trouble with your policy as i was expecting delivery today and it got returned and i couldn't pick up my own documents because of your policies on top of that your call center employee neha in particular was rude, this is not the way you treat your customers, i was not expecting this service from bluedart, i want a resolution from blue dart.

Dear sir /maddam
My way bill no [protected]
My order was mi phone from mi company
Name sameer ahmed
Cell no [protected]
Delivery boy phone no [protected]
Name mosin.
He is misbehaving with me and not give me a positive answer so kindly look after this situation as soon as possible.

Thank you
Sameer ahmed
Cell no [protected]
Email [protected]@gmail.com
R/o lone mohalla pahroo nowgam
J&k srinagar 190015

I had requested my debit card from hdfc which was sent out by them
Today the blue dart guy came when i was at my friends place which is opposite house my nephew who was home told him she is there as he had asked for id proof.. Before anyone could react and i was informed he left and he updated in the site saying no such consignee is available at the given address which so not true.

Today i was suppose to receive a parcel worth rs 1000 change from stalk buy love website... Wherein the field executive has come and i didn't had change he started reacting... N said i[censored] don't have change y u should order n use bad words as well... What the hell u think about ur customer... When i asked his name he said raghu and his number is [protected]... One of the worst experience i had.. Bluedart we should never believe in.. I shall update on social media as well.. U guys are worst...
My email. Id is [protected]@gmail.com

Sir apko batana ki apki blue dart company branch lucknow ke koi bhi agent time par product ki delivery nhi karte h mene sunday ko (Redchif) ke shoes online kiye the tuesday ko jab redchif ke customar ko call kiya to pta hua ki apki (Bluedart) ke madhyam se delivered kiya jata h to blue dart customer ko jab call kiya to bataya gaya ki wednesday ko sham 6:30 bje tak delivery ho jayegi jabki wah aj tak nhi hui aur aj to call resive karke bat hi nhi karte mai delivery ke liye hi 2 din ruka raha lucknow aur jab blue dart par check kiya to ab out off delivery sayad show kar raha h aese yadi apki company apki work karegi to kese kam chalega plz sir me nukshan to ho hi gaya h mera but yadi ap se ho sake to kal 12 bje tak delivery karne ko kahe (Thanks)

I am D.prasad husband of t.lakshmi of no.10, umayal road kilpauk, chennai 600010. A credit card offonly axis Bank of kilpauk branch supposed to be delivered today . But it was not delivered because of lack of responsibility and deliberate non application of mind to identify the receiver by her physical presence / aadhar card /pan card/ driving license thus shirked his duty and caused non delivery on account of his foolishness and arrogance for the simple reason that 3rd floor not mentioned with hardly 4 flats in the building.

A person called from blue dart through mobile no.[protected] refused to reveal his name and cut the phone to approach customer care without even forwarding the track no. To the axis Bank customer T. Lakshmi holding sb a/c no.[protected].despite physical presence with valid proof.

I always face issue with blue dart whenever i have any package coming from banks via bluedart. Recently i have a package from a bank and executive comes in afternoon i said to come little late so i can be home and collect it even they dont answer my call i called customer care that lady i talked was rude very poor service i wish.
I really dont wish to have any package from buledart but why bank choose such poor service provider i dont know the delivery executive dont bother to handle customer.. They just want to avoid and put false not such as premised closed / address not found you people have to improve services if you want to sustain your business.

I received a call from your delivery person and his number is [protected] at 8.45 am today. As i was in traffic i didn't not attend to the call. I called him back after 5 min but he doesn't pick up my call. I have been trying to reach him either it's engaged or he doesn't attend to my calls.
Your customer care bangalore has their own problem they don't attend to calls.
I didn't expect this kind of service from a reputed company like blue dart.
Kindly solve my problem. I have been waiting for the courier and once i leave from my house i will be back only after 9pm. As nobody is there to collect the courier in my absence kindly intervene.

Hi,
I am heading to consumer forum as the courier was not delivered at my home address within designated timeline.

As the courier was sent by government body now the government will take necessary actions in my behalf.

On 26th dec 2017 i got a call from bluedart that my courier wouldn't be delivered as they have no delivery boy to deliver the packet. So they will try it next day for sure but no call...

I have send an application form to guwahati, assam from dibrugarh, assam through blue dart express limited on dated 20/12/2017.

My document no is [protected]

Total bill and other charges (Including gst) are not highlighted in the printed receipt provided to me, instead they have provided me a manual money receipt of rs. 360 without gstin number.

Kindly provide me a money receipt with proper breakups.

Thank you

On 22nd i received a call from [protected] asking for my address then he told me can't deliver as he was half km away. Inspite of me telling him to deliver as we are leaving bangalore next morning for 4days he said can't come there for 1 shipment. I tried calling your customer care but they didn't attend to my call. Today morning i called the same person he asked my name and disconnected.
Ridiculous.

Hello,

I have couriered (23rd dec 2017) an imp. Document through bluedart fast priority delivery service. The service promises to deliver the item very next day ie 24th december 2017 to its destination. They charged me some inr 410 for this. I double confirmed them, they said it will be 100% deliver by tomorrow between lunch time to evening.

Now its was deliver on 26th december 2017 and document was supposed to be presented for some important work on 26th dec morning. I am in huge loss due to this horrible service.

This is not what we expect from such big company to do this kind of thing. I have booked a priority one and paid good money for this so that it get delivered as promised, as it is not done and that document was supposed to be presented in court today morning.

We even requested the local bhawanipur centre to deliver early or by giving priority to it. But they didnt listen to us and deliver to us by 1 pm, and its of no use. We have reschedule the flight by paying $ 1200. And now that purpose is lost just because of you guys. I need my money back, my cost and my damages which you guys have done.

Horrible service and horrible situation you guys have put me in.

Please do something, as i need my money back plus compensation for the problem they have created to me.

A very angry customer
Bijender singh
Mob - [protected]

Hello,

I have couriered (On 23rd dec 2017) an imp. Document through bluedart fast priority delivery service. The service promises to deliver the item very next day ie 24th december 2017 to its destination. They charged me some inr 410 for this. I double confirmed them, they said it will be 100% deliver by tomorrow between lunch time to evening.

Now its was deliver on 26th december 2017 and document was supposed to be presented for some important work on 26th dec morning. I ma in big loss due to this.

Please do something to these kind of services. I want my money back. Horrible service and horrible customer support.

The postal sent to me by icici bank on 22.12.17 in mumbai. it arrived on 22.12.17 in chennai. tract sheet shows on 23rd delivery attempted-premises closed. ( not true), Again on 25th it shows delivery attempted -premises closed, (wrong statement), again on 26th, shows delivery attempted-premises closed ( it is a lie).
i have complained to customer care today. they said it will reach today at anycost. but not come.
hence pl take necessary action.

My way bill no [protected] in the tracking details from website it's showing delivery appointment base neither i have not received any call from silchar blue dart assam regarding this appointment matter nor i am aware of it. Infact trying 100times in centralised customer care no help and infact after typing waybill no they are just denying calls, if you are unable to deliver me within next 24hours going to raise pmo compalin hence forward rti act

I want to complain about the parcel delivered at my residence yesterday 15 dec 2017, ordered through paytm. Awb no. [protected]

Complaint as follow :

Delivery boy called up for the residence route, my mother was standing at gate and waved him for the route, he came infront of my residence gate. Packet was already out. He threw the packet at my mother's hand. He not even stood up from the bike and came towards gate. Distance between bike and out residence gate is about 5-5.5 fts. My mother is having back pain problem and when he threw the packet, she disbalnced. He said sorry, but this is not the way of deliverying the parcel.
I need explaination with this incidence. Who will be responsible if something had happend to my mother?

Thank you.
Vrushali mukherjee
+91 [protected]

As per the tracking status and scan of the shipment, it is noticed that, the shipment is not delivered yet due to wrong pincode and impact on delivery.

In spite of repeated calls to customer care of blue dart, always tell that, will deliver today, but it is observed that the pincode of address is exactly correct and the it is inform you that, with the same pincode and address besides of shipment address had received the shipment before and all letters have been received to this address.

If you want to will provide the rent agreement of the address of myself and electricity bill of the society or flat.