Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 349

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shilpa Prashant Joshi
from Mumbai, Maharashtra
Dec 20, 2017
Report
Copy

Address: Mumbai City, Maharashtra, 9122

I, mrs. Shilpa prashant joshi (Phn.[protected]) work for air india ltd. Since 25 years & had applied for hdfc bank debit card which was sent to me on my residence at charkop kandivli-west, mumbai-400067, today at 1600 hrs (Ref. Blue dart awb no. [protected]). But satish waingankar delivery staff didn't deliver it to me by simply not accepting my air india id card as an id proof. My air india id is recognised worldwide being a government organisation. But i am surprised by the delivery staff's weird conduct by not accepting it for authentication. I request you to take some action against your staff & do the needful to get me my hdfc debit card immediately.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kajal147
    from Delhi, Delhi
    Dec 20, 2017
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh, 500081

    [protected]

    Its given to wrong person nagaraju, intended for amol
    Tired to call customer care but number is not reachable,
    It expensive product,
    Didn't not accepted to give to any one with ouyt any verification from the owner of product, not sure how they can do so.

    Now no one is updating on product too.
    As it was prepaid so i can't ask refund
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      prakhar kushwah
      from Chennai, Tamil Nadu
      Dec 20, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 560035

      My hdfc credit card was supposed to be delivered yesterday, but due to some issues i asked the guy to deliver the courier to different address. He told, he would be able to do it next day and i was fine with it.
      From yesterday onward i am trying to reach him. I called him next day more then 15 times, but the guy is disconnecting my phone again and again. Such an ###. I texted him, asked him when you will deliver my courier, but no replies and instead of giving me an update sucker is just disconnecting my phone.
      There has been many issues like this. Your courier service's and service boys sucks. They don't give a ###, whether you the courier is important to you or not. These ### just say no to every thing even if they are 2 or 3 kmts away. Blue dart services are the ### services. They really don't care about people belongings. Very sad and it is not justified to make your customers appear fools in front of you.
      +91-[protected]. This is the number to whom i have been trying to make contact with. If you people have little shame left then don't behave in this manner with other customers. This has not happened for the 1st time.
      Really sucks and terrible, poor, ###, bunch of ### make this blue dart courier services. To hell with you.
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pragati Nagwanshi Chandra
        from Mysore, Karnataka
        Dec 20, 2017
        Report
        Copy

        Hello all,

        My name is pragati, it is complaint about my order number #[protected].

        I am writing because i felt very bad behavior of delivery man for the same order.
        As address updated in delivery is my company address. I can understand that there is courier point there we need to come and pick up the courier as i am a pregnant women and can not come to courier point that is bit far from my office i requested your guy to come to building and i told i will talk to security and give reason and they will allow him to come inside but he denied and said he can not come after saying many times he switched off his number for whole day and i was struggling to get my courier.

        Today he again called and said i am in courier point come i told the same he dined again then i requested one of my friend to go and pick up the courier behalf of me as i can not go but that delivery boy again denied and said we can not to anybody else.

        How bad service you are having that you guys can not understand a pregnant women situation.

        I do not want to take any action against him but i just want blue dart service please educate your employee and teach them humanity.

        I hope no one will face that problem again.

        Thanks.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Smruti Ranjan Tripathy
          from Bengaluru, Karnataka
          Dec 20, 2017
          Report
          Copy

          Address: Khordha, Odisha, 751023
          Website: www.bluedart.com

          My axis bank credit card was returned back from bhubaneswar mentioning "consignee's address unlocatable/landmark needed". But just one day before i got the message, the delivery guy called me and asked if i am going to be available, i said yes i am waiting. But even after speaking to me directly they returned it back. My address is in a prime area and in front of a big mnc office which can be routed using google map as well. The very frustrating thing is, i got my sbi credit card next day the axis bank card returned for the same address. It clearly shows the unprofessional and irresponsible attitude of the delivery boy.

          Also, i tried to reach out to customer care using the contact us form on the www.bluedart.com using awb, but still no one spoke to me.

          Awb number: [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            angrishbhuvan
            from Ludhiana, Punjab
            Dec 20, 2017
            Report
            Copy

            Address: Ludhiana, Punjab, 141401

            Hi

            This is in regard of delivery issue with your office in khanna.
            The staff is not delivering the couriers at address neither they are cooperating for pick up from office.
            Credit card in the name of bharti was received at khanna on 18/12/2017 but not delivered yet.

            Same case was faced earlier when debit card in the name of bharti was not delivered neither they cooperated to deliver the same.
            The card is returned. Awb # [protected]

            I need my debit and credit card very urgently.
            Plz do the needful.

            Regards

            Bhuvnesh sharma
            [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VISHWA BHUSHAN GAUTAM
              from Gurgaon, Haryana
              Dec 20, 2017
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.bluedart.com

              Hi, i haven't received my kotak bank cheque book, wrong status updated by delivery executive that address is incorrect, around one month before on same address i have received my citi bank credit card, so how it is possible that this time address is incorrect, kindly check and delivered my cheque book.

              Thanks & regards
              Vishwa bhushan gautam
              Awb# [protected]
              Bank crn #[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanchita10
                from Noida, Uttar Pradesh
                Dec 19, 2017
                Report
                Copy

                Address: Ghaziabad, Uttar Pradesh, 201301

                This is to inform you that packet i have delivered on 16th dec 2017 is not received by mentioned recipient but on tracking detail it is showing delivered on 18th dec 2016 with recipient name different from mentioned. Please let me know how you could send packet to someone else without any identification?

                Awb no: [protected]
                My cont: [protected]

                Thanks
                Sanchita sengupta
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Ishwer58
                  from Pune, Maharashtra
                  Dec 19, 2017
                  Report
                  Copy

                  Dear team,
                  Today (19dec18) i was notified that my item (Way bill:[protected]) was out for deliver. The deliver boy called and asked to come and receive the order on road. I work with a nationalized bank and leaving counter even for a minute was difficult today. I requested the deliver boy to kindly deliver on the door address provide with the order he refused and rudely disconnected saying receive the package from local office.
                  Should i cancel my order or shall i wait for your response?
                  Regards,
                  Richa
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear Team

                  My last two Doc no Share the below but till date not delivered
                  today visit local Branch shipment not delivered

                  Blue dart Courier totally wrong information for portal

                  delivery boy refuses to deliver item at designated address - Comment #2952357 - Image #0
                  Dear Sir,
                  I usually do online shopping. Everytime I have to pickup my order from the office. They never deliver any order. Even today I receive a call from the office that I have to pickup my order, because they don't have any delivery boy to deliver it. My contact number is [protected]
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Benny Daniel
                    from Mumbai, Maharashtra
                    Dec 19, 2017
                    Report
                    Copy

                    Address: Raipur, Chhattisgarh, 492007

                    We from ultratech on normal basis sending passports to mumbai, kolkota to our tour operators.

                    Except this female no one other has complaint regarding our packet submitted. She always insist on sending only 4 passports in one cover. We have maintained on regular basis this thing.

                    The fact remains that we receive from blue dart mumbai (From our tour operator) more than 4 passports in one cover.

                    The lady doesn't understood our plea and misbehaved and opened all cover and did separate everything which was a pain for us.

                    We insisted in taking back all our cover back.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nalapa srinivas
                      from Mumbai, Maharashtra
                      Dec 19, 2017
                      Report
                      Copy

                      Address: 517423

                      Dear team,

                      Yesterday my product has out for delivery buti didn't pic delivery boy call so he has to try to my alternate number but that is not done.
                      Let me know when i will get my product.
                      Please update me asap.

                      Note : i am working in bank and i given my bank address so at least he has to ask the security guy about me not done. This is not acceptable. We are loosing believe on delivery.

                      Reference number - [protected], [protected]

                      Regards,
                      Sreenivasa reddy
                      [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Neither I didn't receive my order & it was missed nor it was returned to shipped take any action against it.now they did not take any action against it where it is

                      not received product - 69700877293 - Comment #2952371 - Image #0
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Debashisa Jena
                        from Bhubaneshwar, Odisha
                        Dec 19, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Puri, Odisha, 752002

                        I've ordered two pen drive courses from www.studyiq.com on 13 dec.
                        They sent it through blue dart and the waybill number is [protected].
                        Without even giving me a call, they have decided to mark is "consignee refused to accept". This is really painful for me, as i have been waiting desperately for that pendrive course.
                        Please help me or schedule another day for delivery.
                        +3 photos
                        Dec 19, 2017
                        Complaint marked as Resolved 
                        Approached the courier in person and got the parcel.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Dec 14, 2017
                        inu029582's response
                        Expect date 13dex today is 14dec where is my product...e.com is better than bludart
                        Bakwass inko ko koi service he nh hai...naam baada gam ujhada...
                        plz my product deliver soon itx urgent
                        I am so disappointed with the service. Tnere is no means to contact bluedart the toll free no. Says cannot be reached. I will never prefer bluedart again in my life. Very very bad service. Hope we never do business again. My tracking id is [protected]. Such type of service was never expected from blue dart.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shwetank Pathak
                          from New Delhi, Delhi
                          Dec 18, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110061

                          Today i got a call from a guy who said i am calling from bluedart and there is a packet of mine needs to be delivered. I am at kapasheda. Which is 6km from my place.

                          Way of taking of this was very rude it seems like i have done some crime to use bluedart services, this packet was from icici prudential and he said it's icici lombard. He was stick but i have a sympathy and send please deliver. Although address was clearly mentioned and we have received packets earlier as well but still it could be possibility that this guy don't know the location, so i gave him landmark and suggested to call me if need assistance as i am expecting an important courier.

                          After waited a lot, this guy neither turned up nor call me back. Residence is on the raod so no difficulty to reach it... Few mins later i got sms that address not reachable..in this friction of min no body can reach, find and update that address not accessible..

                          I called on the number he called 79413136.

                          This kind of gesture not good.. When bluedart has created a name in the market. This is a poor experience and i have to wait more for my documents.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hi.. I'm priya.. I have ordered high waist slimming panty.. The order which I got is not a good product.. the size is also different the dont like the product.. The colour is also not good.I dont want this product please take it back as soon as possible.. Ty
                          My no. [protected]

                          rude behaviour and breach of faith - Comment #2952347 - Image #0
                          rude behaviour and breach of faith - Comment #2952347 - Image #1
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Neantha Gopal
                            from Virarajendrapet, Karnataka
                            Dec 18, 2017
                            Report
                            Copy

                            Address: Bellary, Karnataka, 583275

                            Blue dart is not able to deliver my courier even after it has reached local hub.
                            Called several times, but they are not picking up. Giving false reasons that i was not available for more than 1 week. They don't even bother to call customer. Their delivery service is very poor.

                            It was courier on 8.12.17 still it is not delivered.

                            Even indian postal service could have done better job.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              narasimha Murthy S
                              from Bengaluru, Karnataka
                              Dec 18, 2017
                              Report
                              Copy

                              Address: 560064

                              Dear sir,
                              I am sending this mail from brigade honda yelahanka branch and my docket number is [protected] invoice number up[protected], the expected date of arrival is marked on 16th december but still today which is 18th december not received consignment. This is causing lot of mental pain, agony and stress. I am getting lot of customer complaints due to the consignment not being received from your end. I am going to raise a complaint to honda motor india regarding the same
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mukesharyaa
                                from Delhi, Delhi
                                Dec 18, 2017
                                Report
                                Copy

                                Address: Faridabad, Haryana, 121001
                                Website: [email protected]

                                Dear service provider,

                                I have received call from your courier boy. I will dispatch your courier today. But still yet i have not received any courier.

                                Secondly i have called so many time to your office but they are not giving any response to me.

                                Kindly take action immediately and provide my courier on priority. Docket number mentioned on subjected column.

                                Regards'
                                Mukesh arya
                                #[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shoman
                                  from Lala, Assam
                                  Dec 17, 2017
                                  Report
                                  Copy

                                  Address: 788001
                                  Website: bluedart.com

                                  I have applied for re-issue of pan card, which was shipped on 5th dec 2017 from vasai to silchar via blue dart couried service (Way bill no : [protected])
                                  And the courier arrived at silchar on 9th dec. But till now not delivered to the given address or they have called me. Please help
                                  When every i got any couirer via blue dart the issue is same it a harassment to me please help

                                  Tracking details attached

                                  How to get my pan card...
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Pls provide the contact no of BlueDart courier as soon as possible
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gauarav saproo
                                    from Lucknow, Uttar Pradesh
                                    Dec 17, 2017
                                    Report
                                    Copy

                                    Dear
                                    Sir, mam
                                    I'm really disappointed with the bluedart service delivery men giving false information about my absence and cancelled the order ialso tried at customer care for delay but they promised product delivered at 15 december at 6 pm but i didn't get it they promised me again that product will be delivered at 16 december by delivery men but not delivered yet.
                                    My way bill no is [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ravi_dutt
                                      from Patna, Bihar
                                      Dec 16, 2017
                                      Report
                                      Copy

                                      Address: Ranchi, Jharkhand, 834001

                                      Hi, i am ravi dutt from ranchi, jharkhand. I am an axis credit card holder, and the axis bank issued this credit card via post. The card was supposed to be delivered by blue dart express on[protected], and on that particular day i even got a message from the delivery boy who asked about my address to deliver the card. But on 15th november my card was not delivered. And after 2 days, i. E. On 17th november when i tried to contact blue dart, they said that my credit has been returned back to mumbai. I am providing with the screenshot of the message of blue dart in this complain.

                                      It's been 1 month since i am trying to get information about my credit card but the response is pathetic, especially from the blue dart branch in ranchi, they are simply ignorant to tell me anything about this issue. I even live in the main road, i don't understand what was so difficult to deliver an item in the nerve centre of a city. Please help me to recover my credit card.

                                      Thank you

                                      You can contact my on my mail : [protected]@gmail.com
                                      +2 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Dear Concern's

                                      I am continuously chasing my courier docket. [protected] from last two day's but the courier office is not responding as the phone is not picked by any customer care or service agent.
                                      I was provided with a tracking ID by the bluedart courier which is invalid. And am not able to track my package. Not expected from Bluedart. I was provided the tracking ID of [protected]. Please let me know the status of my courier.
                                      [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Raman Setia
                                        from Hoshiarpur, Punjab
                                        Dec 16, 2017
                                        Report
                                        Copy

                                        Address: Fazilka, Punjab, 152116
                                        Website: Www.bluedart.com

                                        Sir
                                        There was a call received by myself on today from your courier representative by using ivr no. [protected] at 6:13 pm and asked for the address for my courier having awb [protected] containing pan card in it. I have make cleared to him my proper address alongwith landmark for ready reference and requested to deliver it on my address. No courier was delivered at my address. When i tried to see the status of the courier, i am disappointed to see that you have mentioned remark against this courier that "consignee's address incorrect" at 5:57 pm exactly before 15 minutes of calling me to inform about the courier, which is showing clearly that has done to hide their negligence (Insist to pick the courier from the office by the consignee).
                                        So you are requested to kindly arrange to deliver this courier on monday at my address i. E. Ranjna w/o raman setia, st. No.6, h. N.1249a, last chowk, near shiv mandir, opp. Luxmi sweet house, abohar, mob. No. [protected]
                                        Thanks
                                        +1 photos
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Very pathetic delivery service in pune. The Courrier boys are very rude and do not have courtesy at all. They even don’t call you.
                                        Big fraud company with more charges.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit