Blue Dart Express Complaints & Reviews

Status and scans
Location details date time *
Waybill no : [protected]
Perungudi shipment out for delivery 02-nov-2017 10:24
Perungudi delay caused beyond control 01-nov-2017 16:52
Perungudi shipment out for delivery 01-nov-2017 13:05
Perungudi undelivered shipment held at location 31-oct-2017 10:27
Perungudi need department name/extention number 30-oct-2017 10:57
Perungudi shipment out for delivery 30-oct-2017 10:01
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On 30th october, while driving i got a call from lan number. I not able to attend the call so i end the call.
Next day 31st october i checked with perungudi blue dart office, they said we called you there is no response. So the courier is not delivered.
But i don't know instead of calling me why they didn't come to my office to delivery it.

And they said by november 1st it will be delivered, why on 31st the courier not dispatch for delivery.
When i called them again for the status they said due to climate it was not delivered but that day there was no rain at all.
2nd november still i waiting for the delivery, courier guy sujan ([protected]) called me around 3 pm just rain started, that he was stuck in the rain and unable to move anywhere. I waiting for the rain to stop otherwise all my package will get wet & damaged.
Still i wondering until 3 pm what they are doing and your courier guys are unable to do service on light rains.
Really very very bad service from very big courier service company.

The product has still not been delivered.

As per the call below i still did not receive my product...
I will complain now to higher authority ... delivery dept was call me on saturday from my home address but i am not able to receive my product in home address so dept commit me "we will deliver your product in monday but nothing update from concern dept as well delivery boy, , so i visit in blue dart office in dlf phase 3 gurugram harayan, , , they suggest me contact udhyog vihar dept in shankar chowk gurgaon then i call to blue dart office they told me your address is incorrect instead of phase 1 udhyog vihar there is phase 4 udhyog vihar . as per concern dept this fault made by bank so please update your address then we will deliver your product within 10 days but i request to concern dept i will receive my product myself with all my documents from your office but they denied from monday nothing update from concern dept for delivery what type of customer service is this please check this matter and resolve my issue asap, , , ,
name- umesh, , tracking number -[protected], , mobile number -[protected] and the concern person is samer, , ,
kindly deliver my product or please arrange a call back for me for higher authority

Blue dart courier team in jaipur are highly unprofessional and rude... Waiting for a parcel since monday... Unable to get it... All the customer services are not taking the call... Yesterday a courier boy called and for that i waited outside for an hour... They promise for next day early morning delivery... I called again after making 20 calls they received and forgot all the previous promises... Still no response

Hi,
Hdfc have sent my credit card on[protected]. But as of now i did not get the same.
The guy has called me once mid in the last week and said ki will give you on saturday. I have tried so many times to call him, but he did not received my call even single time and its almost 10 days from now.
I have received message like you will get in 3 days.
My awb no:[protected]
Thanks
Rohit
[protected]

I had been book some products via amazon. They are ship some items through blue tart courier service!. They are don't try to deliver properly! And they told to collect the item in his office. I accepted it and go to. Tat office and ask the pos (Swiping machine) because the amount is very low, but they told the machine is not available in that office and nobody atm near there! I feel much more difficulty!!! Please take the necessary auction! And i decide if you again send the product through blue-tart. I. Never buy the product

As my credit card has been delivered to a wrong address and has been received by a wrong person in noida rather it was to be delivered to meera bagh, new delhi. It is wrongly delivered to ritesh soni who is unknown to me.
I request u kindly to return the credit card to my address as soon as possible customer name-sanjeev bhasin
Contact no.-[protected]
Urgent action is required please look into the matter.
Awb no. Of my order is -[protected].

1. Yesterday i missed your delivery boy because i went out for a short time.
2. Today i stayed at home and your delivery boy has marked (Untruthfully) premises closed. He has not even visited my house let alone rung the bell.
3. On my calling up your toll free number, i was advised that chembur office will again try to deliver today.
It did not happen.

Hi i suppose to receive a parcel thru blued art on 30 oct 17, i have received a call from delivery boy askg fr add i explained n asked to leave the parcel at my watchman rather he listened to my add he disconnected the call n not answering the call after many calls on same day he infrm me that parcel left at madinaguda be n collect from there. Not even ready to provide tracking no, when i approached by at madinaguda be they sd no such person avail n not bother abt my issue spk with sagar reddy sr staff gave reckless answer also spk with pramod good as well but my prob not resolved. Now i want to collect my parcel tel me where n how to collect. It's really ridiculous services providing by blue dart. Never ever believe them..

The courier boy call me to deliver my debit card but he don't deliver the courier and says that he was busy...and cut the call. .

And when i called him the contact no. Get unreachable at that moment...

Please solve this problem as soon as possible...

Nirmal branch service very very bad if parcel comes just call tell to collect your parcel from office they are not delivered
And pan cards (Govt service) simply said we aren't able to deliver and even phone call also. We have to go and collect. I asked to office staff for services he said my owner tell to staff don't call also for pan cards how to know pan card came or not
Owner name is harish
Give me reply...

Blue Dart Express Ltd courier vide airway bill no. [protected]
My pan card is not delivered till date. It showing delivered on their site but i have not recieved it yet. I need my PAN urgent but they have not deliverd it, Its been a month a now.

Hello Team,

My product is shipped by bluedart and My debit card is not deliver in my address and no one arrived to deliver in my address, Pls deliver this product ASAP and tracking id is [protected], Pls note down my mobile no-[protected], [protected]

Thanks & Regards

Dear Sir/Madam,
I have not received my pan card till date, i have also visit blue dart sec-81 branch but no respite. Bluedart person vijay is also not responding. please hand over my PAN card as soon as possible.

Regards,
Rampal Singh
[protected]
[protected]

I am s. Kumar, my kotak bank debit card was sent by kotak bank on[protected]. Your courier boy ramesh who is working in tirupathi location. He made call on[protected]. Again call to him on[protected], at that he replied i will deliver tommarrow. But till today i won't receive my debit card. And he spoke very rash with me. Please take necessary action regarding this issue.

My air bill: [protected]
[reference no.[protected]
Hi

The product has still not been delivered.

As per the mail below i still did not receive my product...
I will complain now to higher authority as somebody name instead of me. Mr sadiq has received the shipement from samsung wireless charger.

Under the consumer rights act you are required to deliver the [item] to me at the agreed time. As i have still not received [item] and it is past the agreed time, i believe you’re in breach of contract.

In accordance with the consumer rights act i am giving you a final opportunity to deliver the goods.

If you do not deliver the [item] by [date], i will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of product. If not then i will be complaints about bluedart service...& management of your company.
My air bill no.[protected]
My mobile number. [protected]
Reference no bmrrig [protected].
Asap please resolve problem..
My address :9_4_77/a/95 alhasnath colony tolichowki
Landmark:saheli showroom

30 october 2017
Waybill no : [protected] reference no : [protected]wp
Incorrectly delivered

Shipped from axis bank from mumbai and delivered was expected to be to surat but they delivered to some address in bardoli which has no relevance to that address. This packet contains, cheque book, debit card, pin number and this can lead to fraud.

My only request is to collect from that address and ship to shipper who is axis bank. If any fraud will happen than this is because of blue dart as i don't know how they can handover to anyone such a important documents.

Dear sir,

I have applied for pan card by filling the form at pan centre managed by nsdl in lalbagh road, bangalore, karnataka - 560027 on 10 jan 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status

Your 'request for changes or correction in pan data for pan allotted' application status

Acknowledgment number : [protected]
Permanent account number (Pan) : bavpr8071a
Name : sandeep dilip rajput
Category : individual
Status :
Your pan card has been dispatched on 01-oct-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 11-oct-2017.

Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send.

Waybill no : [protected] reference no :[protected]
Pickup date 07 october 2017
From mumbai
To mumbai
Status returned to origin at shipper's request
New waybill no [protected]

Status and scans
Location details date time *
Waybill no : [protected]
Jogeshwari returned to origin at shipper's request 18-oct-2017 15:59
Jogeshwari undelivered shipment held at location 18-oct-2017 15:35
Jogeshwari undelivered shipment held at location 17-oct-2017 12:37
Jogeshwari undelivered shipment held at location 16-oct-2017 14:51
Jogeshwari no such consignee at the given address 14-oct-2017 18:13
Jogeshwari shipment out for delivery 14-oct-2017 11:15
Jogeshwari no such consignee at the given address 13-oct-2017 17:43
Jogeshwari shipment out for delivery 13-oct-2017 10:31
Jogeshwari no such consignee at the given address 12-oct-2017 17:55
Jogeshwari shipment out for delivery 12-oct-2017 11:33
Jogeshwari delivery delayed 11-oct-2017 12:57
Jogeshwari delivery delayed 10-oct-2017 12:23
Jogeshwari delivery delayed 09-oct-2017 12:50
Jogeshwari shipment arrived 08-oct-2017 10:07
Mumbai hub shipment further connected 08-oct-2017 08:53
Mumbai hub shipment arrived 08-oct-2017 02:28
Lpr hub shipment further connected 08-oct-2017 02:26
Lpr hub shipment arrived at hub 08-oct-2017 01:25
Lower parel shipment further connected 08-oct-2017 01:13
Lower parel shipment arrived 07-oct-2017 13:12
* - 24 hr format

Waybill no : [protected] reference no : 074 - [protected]
Pickup date 18 october 2017
From mumbai
To mumbai
Status shipment delivered
Date of delivery 20 october 2017
Time of delivery 12:37
Recipient co nsdl rto shipm

Status and scans
Location details date time *
Waybill no : [protected]
Nsdl rtos shipment delivered 20-oct-2017 12:37
Nsdl rtos shipment out for delivery 20-oct-2017 12:04
Nsdl rtos shipment arrived 20-oct-2017 09:56
Nahur mini hub shipment further connected 20-oct-2017 06:54
Nahur mini hub shipment arrived at hub 19-oct-2017 06:20
Mumbai hub shipment further connected 19-oct-2017 05:22
Mumbai hub shipment arrived at hub 19-oct-2017 03:49
Jog manifesting hub shipment further connected 19-oct-2017 03:19
Jog manifesting hub shipment arrived 19-oct-2017 01:00
Jogeshwari shipment arrived 18-oct-2017 15:59
* - 24 hr format

95

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Later the i sent a mail to concerned department ([protected]@nsdl.co.in, [protected]@incometaxindia.gov.in) by requesting them to resend my pan card to my given address (374/ gate no.7, squatters colony, kharodi, near divya hotel malwani malad west mum-95). But no response from them too till date. And not even toll free numbers not answered.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]
Alotted pan no: bavpr8071a

Yours truly,
Sandeep rajput
+91-[protected]
[protected]@gmail.com

On system shows delivered on 28oct with stamp but our bank is closed on 28th oct then how it is possible. Why updated wrong information on system. Also i called your allahabad office many times on registered no., s but no one picked the phone on delhi service no twice they told for delivery arrangements docket is with allahabad office since 14 oct not delivered till now.
This type of poor service will add bad image of blue dart.

Please check again & ensure proper delivery of docket no [protected] on priority. As picup had done 1 month before.

Mahendra p s yadav
Hdfc bank
Patti pratapgarh
[protected]

Sir with referenced to above we have not recived card sent by nsdl through blue dart awb [protected] at the residential address and courier has not visited our house and delivered the card and also not contacted our through mobile on all those days which we are available at home. Kindly look into this matter and inform expecting your early reply. Our mobile number is [protected].

- 28th october, 2017
- awb no.: [protected]
- system updated by blue dart was incorrect

- blue dart as per their system stated that the above awb no. Was delivered to the client on 10th october, 2017 and as per the system they have confirmed the client himself has accepted the courier package. However when the grievance was raised to blue dart and a signed copy of the awb no. Was requested, blue dart then looked into the matter only to realise that the consignment was still with them and they have delivered the same only on 28th october, 2017 after several follow-ups.
This consignment had the pan card which was required by me urgently for my bank account submission.