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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 359

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R
riteshupashyam
from Pune, Maharashtra
Nov 11, 2017
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Address: 411038

Hallo, we were sent our duocuments on 7.11.17 through bluedart. Confirming from your pune office that it will surely will get delivered on 9.11.17. But the documents delivered on 11.11.17. It was govt documents due to which we have lost our crucial order. It was only due to bad service and poor communication within bluedart. We want our delivery amount in return otherwise we will go to consumer court.

Regards
Ritesh
Blue Dart Express customer support has been notified about the posted complaint.
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    U
    ubhejib
    from Mumbai, Maharashtra
    Nov 11, 2017
    Resolved
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    Resolved

    Address: 413003
    Website: www.bluedart.com/servlet/RoutingServlet

    Status of airway bill no. [protected] is "delivered on 21/10/2017".
    But in fact i did not receive the parcel containing pan card. On that day i was out of station.
    Can you state me to whom parcel was delivered.
    If not delivered then please rearrange to deliver.
    Status update is as under:-
    Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send.


    Waybill no : [protected] reference no :[protected]
    Pickup date 17 october 2017
    From mumbai
    To solapur
    Status shipment delivered
    Date of delivery 21 october 2017
    Time of delivery 17:00
    Recipient pan cantr stamp

    Status and scans
    Location details date time *
    Waybill no : [protected]
    Solapur shipment delivered 21-oct-2017 17:00
    Solapur shipment out for delivery 21-oct-2017 16:39
    Solapur shipment arrived 20-oct-2017 10:45
    Solapur shipment arrived 20-oct-2017 10:45
    Pune hub shipment further connected 18-oct-2017 14:16
    Pune hub shipment arrived at hub 18-oct-2017 08:29
    Mumbai hub shipment further connected 18-oct-2017 06:54
    Mumbai hub shipment arrived 18-oct-2017 03:14
    Lpr hub shipment further connected 18-oct-2017 02:26
    Lpr hub shipment arrived 18-oct-2017 00:29
    Lower parel shipment arrived 17-oct-2017 11:33
    * - 24 hr format
    Nov 11, 2017
    Complaint marked as Resolved 
    Sir, Regards, In fact I promptly received response as in addition to complaint with your forum, I sent mail to blue Dart. I even received a call from them. But my issue resolved by making contact to Sholapur helpline.Executive told me that my PAN Card IS DELIVERED to PAN CARD CENTRE. I collected it therefrom. Thx to your forum and Blue dart, Mumbai and solapur office especially. U B HEJIB
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      r sampath
      from Mumbai, Maharashtra
      Nov 12, 2017
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      Blue dart delivered my letter awb [protected] containing cheque forrs 5 lakhs late by 4 days resulting in loss of interest and i lost a business opportunity due to non availability of fund. Post office delivers letters after 4 days for rs 5 postage what for spend so much money for such a useless work by bluedart.

      If only one letter has to be delivered for which the deliverymen has to travel long distance, they simply report that "door locked" and deliver the same after 2 days. They also do not give toll free number to contact them
      Blue Dart Express customer support has been notified about the posted complaint.
      I didn't receive my courier from blue dart.
      Its my pan card and when I checked courier status it shows " Undelivered Shipment Held At Location".
      I am from ranchi. Please deliver that courier to me.
      I have dispached my courior n bokaronjharkhand from jabalpur n 30 of oct but till date it is not delivered...waybill no [protected]
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        A
        Anita-Mukesh
        from Khagaria, Bihar
        Nov 10, 2017
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        Address: Ranchi, Jharkhand, 834002

        My pan card has not been delivered but i have got a massage by sms from nsdl that it has been delivered on 28-oct-2017 by blue dart expressway ltd vide airway bill no. [protected].
        Obviously it is wrong reporting by the delivery boy/ blue dart expressway.
        I have not even been contacted on my mobile.
        Please look into the matter and resolve the issue.
        Regards-
        Anita kumar
        303-c, triveni aptt. Airport road, hinoo, ranchi-834002
        Mob [protected]
        Alternate mob [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          H
          Hemant Sigroha
          from Dhampur, Uttar Pradesh
          Nov 10, 2017
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          Address: Rohtak, Haryana, 124001
          Website: www.bluedart.com

          I had a international shipment via dhl and after the clearance of custom. It was transferred to blue dart courier and they have bull # services. They always waste time and keep asking proofs even after getting proof they ask you some charge and now they are saying custom not cleared so i have to pay them 14k inr. I told them it was prepaid custom that was already paid by me. Please help me. They wasted my money and last time also they returned my package without contacting me and saying it's incorrect address.
          Blue Dart Express customer support has been notified about the posted complaint.
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            F
            fly away
            from Charkhi Dadri, Haryana
            Nov 10, 2017
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            Address: Jind, Haryana, 126112

            Hi my self jashanpreet singh
            My shipment way bill no. [protected]
            I'm really upset with blue dart services
            Let me explain what happened actually

            I have been giving ielts exam on 04th in amritsar in 2017 my t. No. [protected] and passport no. M9037136

            They have been said in already in blue dart services we have called you but your phone was out of service than after few days i have been visit at blue dart and ask him give me my courier but they have told me we have return your documents to same way bill no and i have called in british council they are told me we have no received any courier. After that i have again send all documents by blue dart to british council for my trf copy but your blue dart services not send complete document i was really got that time and i went to blue dart services center and asked what the reason u guys not able to delivery just beside to blue dart services center... Here one useless guy entered maybe he manger for that branch he really don't no how to talk with customers and responses i asked i need very argent that package but he is ready to delivery non my house address but not ready to give me blue dart have good name but working with useless stupids people i will drop delivery boy number and that stupid manger...
            Blue Dart Express customer support has been notified about the posted complaint.
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              R
              rakeshsingh0585
              from Bhubaneshwar, Odisha
              Nov 10, 2017
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              Address: 760003
              Website: Blue dart

              Items not received and on website it is showing delivery delayed... Can i ask why delivary has been delayed... It means u do no understand the importance of anything.. On website it is showing that on 09 nov 2017 at around 1400 h the item has received in berhampur.. So i think i should have got the item by now at 1530 on 10 nov 17... I want a reason as i suffered financially bcoz of this..
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                kumarsumant54
                from Mamit, Mizoram
                Nov 10, 2017
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                Address: Ranchi, Jharkhand, 834002

                Sir,
                I have to say that i suniti devi resident of house no - 54, new a. G. Colony, (Near d. A. V. Public school, kadru, ranchi - 834002, jharkhand. I not received my pan card isssued by nsdl despatched on 23-oct-2017 by blue dart express ltd courier vide airway bill no. - [protected] on my communication address but till date i havn;t received the same, no phone, no communication call from the blue dart courier.
                While tracking today i come to know that they have sent the courier back how it possible???
                Blue Dart Express customer support has been notified about the posted complaint.
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                  K
                  Krishnapriya Suresh
                  Nov 10, 2017
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                  Address: 560066
                  Website: www.bluedart.com/servlet/RoutingServlet

                  My courier ID is [protected]. It contains a credit card which is couriered by the bank to me on 7th November 2017. When the courier is tracked it says it is delivered on 10th November 2017 to Pradeep Bhat which is not me. What can i do to get the courier? Kindly help me with this.
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                    X
                    Xxxxxzzzz
                    from Chennai, Tamil Nadu
                    Nov 10, 2017
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                    Address: Chennai, Tamil Nadu, 600027

                    Sir, i my courier coming from mumbai to chennai which awb no. [protected]. I received a phone call on 09.11.17 around 21.30 hrs from your shipment whose mobile no. [protected], he said that he will came and delivered to me my courier on 10.11.17. But, when i check the status of my courier vide my awb# no by online the status is showing "consignee not available". What is it? I can't understood.
                    Hence it is requested that please take necessary action for delivered to me my courier as soon as possible.
                    My mobile no. [protected]
                    Address : office of the commandant, cisf asg chennai airpot
                    Near meenambakkam metro railway station
                    Opp. Capital honda show room, meenambakkam
                    Chennai - 600027
                    Thanking you sir.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      G
                      ghanshyam007
                      from New Delhi, Delhi
                      Nov 10, 2017
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                      Address: 122002
                      Website: Blue dart

                      Hi,

                      Shipment not delivered to me but SMS came '[protected]' delivered to me.
                      This is very unexpected, how Blue Dart send SMS confirmation without delivery

                      My Name : ghanshyam shakya
                      [protected]@gmail.com
                      M.No . [protected]
                      Gurugram
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Nov 10, 2017
                      Updated by ghanshyam007
                      Hi,

                      Shipment not delivered to me but SMS came '[protected]' delivered to me.
                      This is very unexpected, how Blue Dart send SMS confirmation without delivery

                      My Name : ghanshyam shakya
                      [protected]@gmail.com
                      M.No . [protected]
                      Gurugram
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                        T
                        Tushar Desale
                        from Jamnagar, Gujarat
                        Nov 9, 2017
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                        Address: Surat, Gujarat, 394210

                        My Credit Card Courier is urgent it was in surat from last 4 days but till not deliver... as per your record my resident address wich is primary address its out of delivery area but secondary address is in delivery Service available but still it nit deliver... Your Exacutive from branch said we cant give counter delivery so pls justify that what to do and pls sort out ASAP...

                        AWB [protected]
                        Name : Tushar Desale
                        Address : 112 R D Nagar, Navagam Dindoli Road, Udhana Surat - 394210
                        Secondary Address : G-14, Tulsi Plaza, Below Sarvottam Restaurant, Udhana Main Road, Udhana Surat - 394210
                        Mob :
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sheeya
                          from Raipur, Chhattisgarh
                          Nov 9, 2017
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                          Address: Indore, Madhya Pradesh, 452001
                          Website: Gmail

                          Some reasons we havent present that time our courier reached deliver boy don't make a call us after this i call the blue dart courier still i haven't any responsible reply from courier site i called them 4 to 5 times but but i haven't any responsible answer from courier site my reference number is[protected] the name is amit yadav indore i hope you will consider my problem
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                            N
                            Navjyoti 2
                            from Belsand, Bihar
                            Nov 9, 2017
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                            Address: Ranchi, Jharkhand, 834009

                            I had booked an items from amazon. Blue drt courier mobile number [protected] informed me on 07 nov about my consignment. Caller also told me that i will deliver it on your address on 08 nov. After that on 7 nov he uploaded that delivery attempted. I called on [protected], replied me that consignment will be deliver within 48 hrs. But not delivered. Today on 8 nov i search blue drt lalpur ranchi contact number [protected], [protected] from internet. I called, receiver told me that your parcel will be delivered today, but not delivered. I called more times but not replied. On 8 nov at 15:54 hrs i got a sms on my contact number that we attempted to deliver your order. On 18:18 hrs i received a call from [protected] but no speech. Inspite upload that delivery attempted. I had call more times on contact number [protected], [protected] blue drt ranchi but not replied..
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              M
                              Mukul Das Gupta
                              from Khagaria, Bihar
                              Nov 9, 2017
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                              If you delivered any documents at the destination why asking for id and without id you are not giving the delivery why. If someone book his for a address then you should delivery this address only. If the person not available in delivery time then your delivery boy is not delivery the document why.
                              Please let me clear in this matter.
                              It's your responsibility to satisfy me because you are a service provider not rule maker's.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                9
                                9868100721
                                from Churachandpur, Manipur
                                Nov 9, 2017
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                                On checking online through awb no. [protected], i found that the product is out for delivery at 16.00 hrs. On 07.11.2017 but the same is not delivered to me by the time writing this complaint. It is brought to your notice that on 08.11.2017, i received the call from courier boy who asked me the location of my address which was described to him in detail. The remark given on the site is address incomplete/land mark required. And now he is not picking the phone.

                                May i know what is to be done from my side to get the parcel delivered.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Akash Chokshi
                                  from Mumbai, Maharashtra
                                  Nov 9, 2017
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                                  Address: 380015

                                  With respect to airway bill no. [protected], which are having my passport as valued documents, your branch is updating wrong information as premices closed and held the shipment at branch..
                                  At both date and time being claimed for delivery on 04th and 06th nov. Our home was open and everyone was at home and still shipment has not been delivered.

                                  I need this to get it on serios node and my passport delivery by today as tomorrow is my travelling date..

                                  Regards,
                                  Akash chokshi
                                  [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    karmveerPuwar
                                    from Mumbai, Maharashtra
                                    Nov 8, 2017
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                                    Address: Vadodara, Gujarat, 391410

                                    Dear sir,

                                    My way bill no. [protected].
                                    For this currier is no-one was intimate me & without informing me they return my currier (Way bill no. [protected]).
                                    This this second time happened to me from your service provider at baroda. They have to once call me for the currier, so i can approach and collect it but they didn;t do that thing. This is very important for me and your service provider and your company not behave properly for this things.

                                    Kindly guide the baroda office persons in proper manners and proper practice for the currier. If its not in your range. But once you have to intimate/inform us. We will mange and approach to them collect our valuable currier.

                                    I really disappointed and feeling very badly from your service and your staff members who are not working in proper manners/ways/guidelines/rules. Etc..
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      sanatmittal
                                      from Delhi, Delhi
                                      Nov 8, 2017
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                                      Address: Patiala, Punjab, 147201

                                      This is for ur kind information that your blue dart agency in nabha distt patiala always delievered parcel late. And ur agency onwer said i[censored] want it early then pick from my office. What is this this is the wrong way. A well reputated organisation will loose their reputation due to this type of agencies.

                                      Kindly look on this matter and resolve it.

                                      Otherwise i have to approach higher authorities.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Guri23
                                        from Ambala, Haryana
                                        Nov 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ludhiana, Punjab, 141421

                                        My self Gurinder Singh . my credit card not ship me, by blue dart return it without intimation ME
                                        waybill no [protected]
                                        ref no [protected]

                                        very bad services by blue dart ..
                                        Nov 11, 2017
                                        Complaint marked as Resolved 
                                        INDUSTRIAL AREA SC Pincode 141003 Address BLUE DART EXPRESS LTD PLOT#840, B/H RK MACHINE TOOLS INDUSTRIAL AREA - A NEAR PSEB OFFICE Location LUDHIANA contact no 01615087854
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