Blue Dart Express Complaints & Reviews

-on 29/09/2017 your delivery boy had put slip`sorry to have missed you`in our letter box without giving any doorbell. All family members were at home only
-on 30/09/2017 i called your customer service but they were unable to resolve the issue telling that from 30/09/2017 to 02/10/2017 are holidays and assured that shipment will be delivered on 03/10/2017 only.
-on 03/10/2017 when i called them then assurance was given that it will be delivered by 1pm
-as it was not delivered by 3pm i again called customer service and they said"no one was available at home so shipment was returned" on the contrary we were waiting for it since morning and everyone were at home only
When we were waiting for our shipment since 29/09/2017 how can your delivery boy can report so
I have not received my shipment no.[protected] till datefor which your delivery boy is solely resposible.
Hope you shall resolve the issue at an earliest please

I was expecting my courier at pune from standard chartered bank on 28-sep-2017 but status was showing "consignee's address incomplete/landmark needed";
I have already provided detailed address but the status was repeated 5 times till 02-oct-2017 & now on 03-oct-2017 status is showing "undelivered shipment held at location" i tried to contact on customer care for pune hub [protected] but it continuously saying "sorry the network in...

Dear prathibha,

I am writing as a trail mail because just to show the irresponsibilities if your staffs are still continuing.
Now this has become a very big headache.
Everytime i have to call your service executives for delivery.
We are taking a paid service from you and afterall you are providing confusions.
The people are not calling customers for delivery instead theh are simply updatong that not able to locate.
[protected]:the system is showing 13th septemeber delivery but customer not yet received bond and not a received a single call from your staff.
Now in your site its showing returned undeliverable.
By this we are loosing customers.
Please ask your staff to do duty atleast for their salary.
They should have minimum courtesy to call and take the address if they really want to do their duty.
Please make necesaary arrangemnt for the delivery

Regards

Abishek. Vm
[protected]

— forwarded message —
From: "abishek vm"
Date: 16 may 2017 10:27
Subject: re: complaint : awb[protected]
To:
Cc:

Again the same condition
This is the 3rd time i am writing complaint on different issues.
If you are not changing your executives i will sue complaint against bluedart.
Again an important document from bank not delivered and without contacting me got sms trying cobtacting me bot delivered.
I have miss call alert and on what basis you are simply updating.
Very bad

Regards

Abishek. Vm
[protected]

Consignment with lr number [protected] booked from chimak health care, solan, himachal pradesh on 21/9/2017, and the same arrived at manjeri bluedart office on 29/9/2017 which was meant for door delivery has not been delivered till date and time, 03/10/2017 at 2:50 pm manjeri, when contacted the office, had a really bad experience, need a interference from your part to resolve the issue

My sister residing to this given address:-ghar no 241, shewalewadi, manjari farm taluka-haveli solapur road 412307 was expecting her new pan card. But the blue dart express ltd has delivered the pan card to someone called mr. Dhiraj diwane as per their record. There is no such person living at the given address. The airway bill no is [protected]. Please let us clear about this chaos of blue dart express as my sister required her pan card on urgent basis.

@bluedarttweets it's a disappointing update on tracker. That package is urgent and important for me. After emails also not a single call. Bullock cart may take 3 hours for 15-20kms. Blue dart cart takes more than 3 days. Cheers for slowest service

This is to bring to your notice we are sending courier on regular basis to almost all the international airport in india through bluedart. We choose bluedart because of your claim to be faster and on time. But i am really very upset with your service.in all the consignment we mention the contact number of the person. But your delivery person didn't bother to give a call and just mention comments that restricted prohibited area. Its general common sense that all international airport are restricted area. You can check the consignment date of connect. And till date still waiting to be delivered. This happens number of times with us via blue dart. If two packets are with same awb. Then your delivery person deliver one packet and forget to deliver other packet. This is ridiculous.

The package send was supposed to be installed by 1st of october. But till now no sign of delivery.

Can i expect a prompt response on this matter as company is loosing a lot due to delay in delivery.

Dear sir/madam,

I am writing this email to raise a complaint against a person who was suppose to deliver my package. Tracking number is awb# [protected].

When i tried to return his call, he misbehaved and said "raise a complaint if you want, i don't care".

I have faced problems because my parcel was not delivered. He did not even attempted it to my address and confirmed the same when i called him back on top of that, your employee misbehaved badly. I guess, his name is sanjeev.
I want to know what will you do to make sure this is not repeated.
With all due respect, if my complaint is not taken seriously, i will raise it to higher officials and go to the customer forum.

Thanks,
Vaibhav

Dear sir this is regarding my document from newdelhi chennai travelking king enterprises. Passport delivery, sir we are doing rhe business for past two decades with travel needs on 3 october we have to receive one cover from newdelhi we have not received so i called to customer no and the have given saidapet branch no[protected] one executive picked the phone then i requested how to get the consignement i requested him but his reply is very arrogant not atall listening to me this document is very urgent passports and visa documents please take an action on him he not telling his name he not undersate this situation my waybill no : [protected] pls do the nedfull

Rgds

Kamalakarrao

My waybill no is #[protected].
I suppose to get my order delivery by 2nd oct, but i have still not received it. It's been so many days my order was shipped on 26th sept. I have not heard from the blue dart regarding the inconvenience i am facing even after submitting my complain on their page. Please get back to me let me know the status of my order and exactly on which date i'll receive it. Thank you.

Again your courier is failed to deliver my sbi credit card, always he is demanding money after delivery, even the courier agency is just far away 100m from my residence, this complain was also raised before 3 months.
Why such types of third class image...
Rakesh kumar gupta
21/40 north ganga sagar tank
Near marwari college, donar darbhanga
Bihar, 846004

Mob no [protected]

Your representatice called me at 4pm. And said he is supposed to deliver the item from in half hr. But instead of delivering the item, he even not picking my phone and i got a status update in blue dart that the said item is delivered to my address. However it is nityet delivered. Please check your end, whatis thw problem. Why i got wrong sratus message. And why still i did nit recived my item.

Dear sir
I had to receive my shipment through bluedart in nalagarh solan district of himachal pradesh... But till now i have no idea of the shipment... The concern persons are so irresponsible that they even not care to tell me from where i can get my shipment or where they can leave that shipment. I will file a legal case if my product get undeliverable or get back to the seller. The product has been reached nalagarh from 20th of september but still in october i am not able to receive it nor your company contact me...

Your paytm order will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

Please solve my problem otherwise i have to seek legal help

It is very upsetting to inform that india’s so called “best courier service” is actually the “worst courier service” ever. This is not my first instance with bluedart but the second and now i find it very important to share my experience as now i am sure that bluedart is the most useless and rubbish courier services i have ever seen.
I was supposed to receive a courier from ebay on 28th sept. 2017. I checked online my parcel was arrived on 25th september 2017, but till now i haven't received my parcel, whenever i talk to office representatives or delivery boy they try to make me fool, very bad courier service the representative who was speaking was rude and saying that call us to know abt update, ask. The representative does know how to speak to customers. Other courier and speed post are much better than blue-dart courier. My waybill no is [protected].

Regards
Hafeez ullah
Srinagar kashmir

Receiver got a damaged parcel .
Product :Mobile phone

Mobile phone screen damged due to the poor handling of DHL Bluedart Courier Handler...Requested you to give the money back

Blue Dart Critical Express

Consigment Number : [protected]
Date : 16/9/2017

My waybill no is [protected] & ref no is. [protected]. I have ordered a mobile screenguard from screenguard.co.in. It is prepaid order. They shipped the product by bluedart couier service. On 1st october 2017 in the courier website it shows that the product has been delivered but till now i did not get my product then where they delivered it. This total mistake done by the courier service. Please resolve the problem as soon as possible.

To: Undelivered the shipment
Hi,
Till now I did not received my shipment which is stated in this complain. But tracking system shows the shipment is delivered.
WAY BILL NO: AWB [protected]
regards
S J MASAN- [protected]
Email: [protected]@rediffmail.com

Hello bluedart,

I received a call from [protected], requested to deliver the courier at my house add, courier boy said he will do it. But due his negligence he sent it back. Now my credit card is expired and didn't receive my renewed card till the date.. It would take another 15 days and so... Now bluedart please answer me what kind of service are you providing to customers.. I waiting for your valuable answer.. To which further i can take up case in consumer court... Thanks srinivas
Awd#[protected]

We have changed our pan card (Blue dart awb :- [protected]). As per information received from you is it is taken by balaraj on 27th sep, 2017. But till today (I. E. 1st october, 2017) we did not receive our pan card. It is your responsible to hand over or call the particular person who belongs the post. What should we do now regarding our pan card? Please give us reply.

No home delivery, or at least leave package somewhere close to the address of recipient. Really lazy workers or less workers, or too stingy to buy scooters for the workers to deliver packages.
Really, even i can receive all orders for people in kohima and text them that, their item has arrived and i would just wait for them to come pick it up.
-500 rupees for their pay is also enough.