Blue Dart Express Complaints & Reviews

We are newaly started concern in the name of akshya associates, applied pan no. And got allotted pan no. Abjfa4939j. The pan card dispatched by your blue dart express ltd. Courier vide airway bill no.[protected]. We did not received any information or phones in this regard. The courer not deliverd and sent it back to nsdl, mumbai. So we kindly request you to take this complaint and grant me to have my pan card at the earliest.

I need it very urget.

Regards

V. Viswanathan
Partner
Akshaya associates.

Cell. [protected]

This is to inform you that under attached slip we have send a laptop from delhi to bangalore.

While shipping the keyboard of same were found damage and not working. However, its was handover to blue dart in good & working condition under supervision.

Request you please advise what to do. As it was shipped under insurance claim.

My consignment no is [protected]

I got an call around 12 am that the product will be delivered today and delivery boy said that u should wait at your place it would be delivered around 2 pm. I also check online it's out for delivery. I waited till 3 pm but didn't got any calls from or anyone from bluedart to my place to deliver the parcel. No one come to deliver the parcel..
Next day i check online status of my parcel, there it was mention that it sent back to the origin on the shippers request.. What is this i[censored] dont want to deliver why are u talking responsibilty for the parcels.. This is happened third time wiith me...
Kindly resolve this matter as i m in urgent need of myparcel

I didn't get the package yet... It's 4th day... And even it not delivered yet..

Waybill no : [protected]

My consignment no is [protected].

I got an sms around 10.05 am that the product will be delivered today. When check online it's out for delivery. I waited till 3 pm but didn't got any calls from or anyone from bluedart came to my place to deliver the parcel.

Later, wen checked they have updated the status as consignee not available when no 1 tried to contact me at all.

This is not the 1st time, every-time the bluedart people keep doing this updating false information.

I have to waste 3 hours simply waiting for the parcel to get deliver.

Worst service by bluedart for the third time. My consignment is being sent back saying that the pincode is incorrect. This is just an excuse to delay delivery. They haven't made a single delivery attempt or a call.

I have experienced similar delays in the past. They defer delivery for 2-3 weeks even after receiving the shipment at their delivery hubs. This is due to shortage of delivery personnel. The staff is too unresponsive. They do not have knowledge of the locality. Highly unprofessional service.
My awb: http://bluedart.in/?[protected]

I have purchased a spaces from lens kart and it is delivered by blue dart. Product order no is # [protected]. The delivery guy have suppose to deliver this product on 22nd sep 2017 but delivery guy called me on my phone and said that he will deliver product tomorrow saturday on friday. And on saturday he again called me and said he will deliver product on monday. He is not trying to understand the importance of product delivery on time. And he is talking like very un professional manner. Plese take corrective action against that guy he doesn't want to deliver product. I will never trust on blue dart for deliveey on time.

This is rajiv rajan. I applied for hsbc card. I received one message from blue dart on 19 sept 2017 that your current address improper. I went to blue dart office and ask for handover the card. But they refused to gave me and told me it's bank policy we can't gave you without verification, we will deliver at your address. But the address is wrong on packet. He told ask to bank send them mail regarding correct address after that we will deliver.

I told them don't deliver on my gurgaon address. He told me i updated the information in my system we will not deliver.

On 23 sept 2017 i got massage from blue dart your packet delivered.

This card was delivered to unknown person. I don't know the person.

They didn't call me single time before handover the packet. If address is wrong

Why they guys didn't follow bank policy??
Without any verification how they handover the package.

Now i am getting the threaten calls.

Who is responsible for all things.

I am going to logged fir that they shared my personal information to any body.

Blue dart ref no - [protected]

I had ordered exercise equipment from paytm, order no : [protected], awb no : [protected] on 17th sept'17. Same is showing as out for delivery since last 2 days. When i contacted blue dart customer care today they promised delivery today. We didn't go out of house for entire day. However to our surprise we came to know that blue dart has updated comments as "premises locked" which is a blatant lie.

Same happened with my earlier parcel as well which was ordered from snap deal and courier was blue dart. Request you to pls initiate action against the agency & courier boy as they are cheating customers

1. Not delivered the parcel on time and reported that customer is out of station despite that i was present in my shipping address.
2. Customer care executives are not picking the calls, computer said that call is transferring and put on hold for very long time.

I am completely unsatisfied with the service.
I thing the company should be shut down immediately if they can't give proper service.

I called to customer care for enquiry on delivery at 09/23/2017 05:06pm ist.. Correct and unprofessional behaviour by support guy.. No patience to answer and not explaining properly.. Finally he scolded me with un parliamentary language..

And daily getting messages for delivery but delivery not coming. No proper and correct information. I would like to get delivery on weekends only. Please assist to take action on support person and delivery person.

I want justice. We are in india. What is that support guy bhevaoiur. I think he druked and working.

Hello,

I am using bluedart courier service since so many years, recently i shifted my home, when my parcel came up to bluedrat bhuj ho (370001), they said u have to come to bd ofc and collect the parcel, my concern is, if i have to come n receive the parcel in this busy schedule, what is the meaning of the service given by bd and why u r collecting the money?

If i have to go and collect, then whats the need of giving my address and paying money for the service. It is so inconvinient and annoying. I wont use the service later if this is the case.

Your status and brand name are getting ruined up by your delivery men.
My name is ankit tandon with my order number awb#[protected].
I was expecting a delivery yesterday of my credit card which was not seems to be done, today i got a call from your # employee tinku chauhan who was unprofessional by the behavior and attitude towards customers.
He is not able to track my exact address so he just called me once to ask the address, after that i went there as he is not able to find the location but he went away, not picked up my call i called him 20 times, and when he picked it up he says i have many more delivery to do i will not deliver it to you, you may go ahead and do whatever you want i left from your location.

He attitude seems that he was a owner of blurdart not an employee, and behave in such a unprofessional way i cannot write it here well.

If that is the way you deliver your every courier then i sorry to day change their names from delivery men to blue-dart goons, that's what i feel write about your company.

Please do not ruin your status and take a necessary action again that particular delivery men, who said his name is narender but i know its not his real name.
His name is tinku chauhan and number from which he called is [protected].

If you are unable to take any action and revert it back to me, i will lodge a complaint and fir against him and company regarding harassment. And i know very well how to go legal as i am in this profession.

I need response from your side about the action taken against him or else your hired goons will gonna do the same with many other if not stopped.

Ankit tandon
[protected]
Ankit. [protected]@gmail.com

Hello, i was tracking a parcel that should reach me yesterday. I got an sms from the institute which sent it. I was waiting for the parcel as the tracking showed its out of delivery at 11 am on 22nd of sept 2017. When it didnt reach me i had to find contact details of bluedart service in solapur. When i called them they had no idea that there is a parcel that they should be delivering to my address. Instead i had to give them the tracking id and the response is we can not deliver it there, you have to come and collect it.

If i have to go and collect, then whats the need of giving my address and paying money for the service. It is so inconvinient and annoying. I wont use the service later if this is the case.

Dear sir,
My consignment no is [protected]. Delivery not given to my home. If any way if delivery man attempted delivery, why did not call for delivery. Also if ask to any neighbors then also he got answers. But i think he didn't tried any thik and go back. Please deliver my consignment today. You can call me for delivery on [protected].

Warm regards,
Yogeshwar tehare
B156, mathura nagari society
Sun pharma road
Vadodara
Contact no [protected]

Important document delivered to chai wala by delivery boy of blue dart courier. We did not received docs from bank, we follow up with bank and courier company and they confirmed that it has been delivered before 5 days and after checking the record they deliver to wrong person who is chai wala near our house. This is big mistake of delivery boy of blue dart

Hi,

My name is murtuza, i am posting this complaint on behalf of my elder brother. Our blur dart way bill number is [protected] pan card delivery is pending, it was supposed to be deliver on 26th aug 2017 and today is 22nd sep 2017. # off. Pathetic services.
When ever tried reaching blue dart customer service calls get dropped. Surprisingly unable to track parcel with way bill number.
Who the hell is responsible for resolving this issue and what we should do to get our parcel.

If any one want to contact me please call on [protected]

Regards'
Syed murtuza

Sir,
I was sent a policy by kotak life insurance, mumbai through blue dart courier, on 11.9.2017 to my chennai address, by awb no. [protected].

On 16.9.2017, i received a call from blue dart adyar branch and a person spoke saying our address is incomplete. I mentioned my full address and this was found to be my correct address. To this same address, blue dart had delivered letters earlier many times and i still have that proof.

But in spite of my pleadings, the person was quite arrogant and did not listen to me and also did not know how to speak to a customer.in spite of my giving the full address including the house name, she threatened to return the policy, stating that it is incomplete.
When i said, if the policy is returned in spite of the full address, i may appeal to your head office, the person said "you can complain to any body and do whatever you can, i am returning the letter to kotak, mumbai".

So far, i have not received the policy and i fear that the policy would have been returned for no fault of mine, as threatened by that blue dart representative.

Such is the belligerent attitude of the adyar branch employee of blue dart towards the customer which spoils the reputation of the company, and i request the management of blue dart to act swiftly to redress my grievance as a customer and ensure that not only the staff concerned tenders apology for the indifferent attitude, but also the policy is sent to me at the earliest.
I await your response asap, and will decide on launching consumer complaint to the appropriate forum. I fervently hope the management will take quick action on my above complaint and render justice to me.

Thanks and regards,
Piravi

Hello team,

This is regarding ref no. [protected]. On 12th sep'17 credit card was dispatched by rbl bank and same has been returned to bank by blue dart jaipur on 14th sep'17 by stating that "out of delivery area" however in past all the parcel have been delivered by blue dart on the same address. It creates lots of trouble for me as i need that credit card on urgent basis but due to mistake of blue dart i didn't received it on time. Please have a look into this.

Thank you,
Dilip khandelwal
Mob. [protected]
Email - [protected]@yahoo.in

Hi sir this is nagendra, today blue dart courier need to deliver my sbi credit card i waited up to 12pm but no response later i went to office. When i track the item it showing as follows
"consignee's address unlocatable/landmark needed". But i didn't get call from couriour boy. At evening i call to nearest blue dart courier office they said the item is in office. We will deliver tomorrow but how can i pick because i am in office tomorrow... This is how blue dark guys treat customers.
My awb is [protected]