Blue Dart Express Complaints & Reviews

My awb no. Is [protected]. It is painful to inform you that i have not received packet till now as on 09.09.2017. But in tracking first shows address incorrect and after that delivered. Who delivered my packet. Packet contains important document. I am not received. Please check who wrong person delivered my packet and return it to me after collecting that wrong person. How your staff delivered courier wrong person. My contact number [protected]

Dear sir,
We have received a shipment of goods at our mumbai h. O. From our warehouse in pondicherry. When the goods were shipped they were in perfect condition. When we received them at h. O. On the 11th august 2017, 79 products were damaged with a retail value of rs. 40, 000.

The goods were marked as damaged on receipt and a blue dart representative even came to make an inspection later in the day. His name is rajesh maruti sanas and his job title is executive - security. His email is [protected]@bluedart.com

The reference no. For the shipment is [protected] (See attached photo). The receipt slip with blue dart is marked as goods received but with damage.

I have attached an image of the damaged goods where our products have either been totally crushed on one side, or the pumps have broken and the labels completely spoilt by leakages from bottles that were cracked open.

When we received the shipment blue dart reps admitted that these goods were damaged in transit because they were dropped. Yet i have not received any further information and have not been given any service whatsoever. How i am going to recover the value of goods damaged? I have even prepared an excel file detailing which goods have been damaged and photographed them and sent them to blue dart ([protected]@bluedart.com) - but no response!!!

What kind of service is this? Is this how you treat your customers?!

I request a full refund for damaged goods.

Kind regards

Rakesh patni
Naturma life llp

Sir,
It is my painful duty to inform you that i often hampered due to the negligence and non delivery of courier at my address from you partner at blue dart, branch mattoo complex, lal chowk.

Sir, i am working in the pharmaceutical company as area business manager and i ofen indulge with courier services regularly, but the said courier services online reflects, "given address is incorrect"... Which is total an excuse! Then how other courier services easily delivery goods or products? On the prominent address as "merjanpora eidgah, srinagar" besides they never bother to call. When enquired the same at the office of the blue dart at said address they arrogantly said, "you need to come here if you want collect your courier else we send you courier back to the company.
Kindly look into the matter and redress my grievance

Yours faithfully

Ajmal
[protected]

Copy to the : -
1. Blue dart for necessary action under rules
2. Consumer forum for information
2. Chief grievance for information and required action

I didnt receive my courier till now from past 10days. Delivery boy is cutting the call evert time. Such a worst service i have ever seen. I have complained to blue dart on this, yet no result. Hyd customer care is lifting the call but not speaking. Now i want to go to consumer court if it wont get resolved by monday. I have all the call recordings and logs of no of times i called to the delivery boy.

Your shipment from citibank is dispatched through blue dart awb [protected] will be delivered by 30-aug-17. Track on http://bluedart.in/?[protected]

The dispatch center of blue dart in phase 8, industrial area, mohali, punjab, india (+[protected],[protected] never picks a call of customer to know about the delivery of shipment. We have to visit the dispatch center for getting update for our shipment. I suppose to receive the courier on regular basis but never got an update telephonically.

My courier from icici pru. #[protected] received by ramesh. I don't know him.
Courier delivered in greater noida. Even this is not my address mentioned.
Even not inform me on phone call. You had to contact me before deliver it. How can courier boy handover any document without any identity of receiver? Please look in the matter and resolve this problem
My contact no is [protected]
New add:- surendra kumar
Hn 40a shyam colony
Ballabgarh faridabad
121004

My package was reached at ur bluedart ahmedabad agency like 2 week ago and i complained about 5-6 times that u r not delivering it and they r saying that we will deliver it today bt their today is not even coming.. Every day they are saying that we will deliver it to u today or tomorrow for sure bt ur useless agency is not delivering it.. My waybill no. Is [protected].. Deliver me my package asap. Or just refund me my 750rs

I have ordered one album from vista print website and should be delieved before time but everytime they have not delievered it to me and finally they updated status as delievered but actually i didnot receive any thing very bad service. attached one image for reference

Hi,

I have requested a courier through citi bank to my family. They engage blue dart to deliver the draft. First courier reached my family successfully without any complaints.

I sent another draft to them in the same address and this time the courier hasn't reached them yet. The draft was returned back to citi bank and was told that no one was in the premises. My family lives in apartment and other courier service also delivers couriers successfully to this address. I have put the flat number and all the relevant details, so there is no point that the address is wrong. Also the first draft delivered successfully to the same address.

Since, the courier was returned. I have to request citi bank to re-issue the draft again because my family urgently needs the draft. My family also tried to call customer care with the tracking number and they were told that the draft will be received by yesterday but still they haven't received it. Also i noticed that some people have posted very bad reviews. Sometimes, they don't even go to the premises for delivery and they just update the system with false information.

I have already raised my concern with customer care but no one is giving me any definite answer when the draft will be delivered to my family.

This is pathetic service from blue dart end.

Please have a look into the tracking number and send me a response.

Kind regards,
Pavni

I was to receive a shipment from oneplus through bluedart courier.
The order came to where i live and since i was not available during those hours bluedart rather than trying to contact me again claimed falsely that i refused the order! I never talked or met with them how did i refuse the order?
They simply guessed that i did!
Then they re-shipped the product back to oneplus
I want action to be taken against bluedart for what they did and the pain it caused me! I had to waste hours of my time chatting with oneplus customer service requesting them to send me back the product but i guess they're not sending me back the product!
I can prove that i never refused the order! Can bluedart prove that i did?
I want proper legal action to be taken against bluedart!

I am to complain in consumer forum as well!

My name is mohd idrees i liv in baddi my contact number is [protected] my courier hase reached baddi from a week they r not delivering my courier please look at the serious matter as it is urgent call me. Sir please look the matter seriously. Because i m very tired from bluedart. We need tomorrow courier because it is very urgent. Please contact from bluedart.

Blue dhart courier boy is comming outside of the company, but after reaching there he dont call me, and return back without any confirmation, he has my confidential document of bank. I complaint many times in bluedhart customer care but i didnt get any satisfy response from there side...
Please do something for the same, i am totally frustrated by making call to bludhart customer care

I had applied for pan card for my son. It was dispatched through blue dart. The status on the nsdl site mentioned that it was delivered on august 03 and received by my son. However, we have actually not received it. When i inquired, i was first told that it has been delivered. When i confirmed the non receipt and complained on [protected], they started investigating. It was found that the delivery person handed it over to someone else. He did not take the person's name or number. He did not call me before handing over.
I am absolutely disappointed to see that a responsible company like blue dart has delivery staff so irresponsible.
I want the pan card delivered to me. Please note that pan is an important document and can be misused. Blue dart is responsible if any wrongdoing happens.

This is in reference to way bill no:[protected].
Citibank has sent me a courier to my house address. Please change my shipping address to my office address as mentioned below :

Capgemini technoservices ltd,
Gate no-3,
Nanakramguda,
Financial district,
Gachibowli,
Landmark:infront of cyient technology
Hyderabad
Pin-500032

Please sent a confirmation via mail when shipped to the office address.
Thank you!

Hi team,
One of your staff having this phone no. [protected], called me regarding my delivery and talking in such a bad attitude that no one would bear such words.
He did not inform me before coming, suddenly he visits my home and says no one is opening the door, as i told him the bell is not working give me some time to inform my family about you, he calls again and says that he is cancelling my order.
So just think about the situation we are facing due to attitude which your team member has. Bad impression.

Respected sir I can t pickup the call on that time because of takiing both.So i have ringup the same number.he not picking the call.after several minitues the mesg was received from your side the order is cancelled by me.why u have give the mesg to me. because the consumer has paid the delivery charges. i have make a complaint to amazon.

Dear blue dart team,

We have booked a material from mumbai to kolkata through blue dart - waybill no [protected]
Though the expected delivery shows in online tracking details on 4.09.2017, but till now we have not received the material at our end.
Several time i have followed up from last two days but nobody confirmed regarding delivery. Customer care number also not in working mode.
Being a urgent material we have suffered a lot for this.
From last two days material connected at kolkata but not reached in destination.

Please consider this as an official complaint

Hi,

On saturday i. E. 2nd september 2017 delivery boy called us to understand the address we explained him and he said we will deliver on 2nd september itself. But its more the 4 days we haven't received the order.

Now delivery boy is not picking the call. If we are calling blue dart office of mathura they pick the call and put call on hold

Pathetic blue dart service

Way bill number is [protected]

I have booked order at amazon and they dispatched my order through blue dart courier service tracking no.#
[protected]. On 3rd september, bluedart's executive call me and ensure delivery on 4th september. But, next day (4th september) they didn't deliver my order and mentioned in website 'consignee not available'. I have put my complaint on blue dart customer service. But, they again didn't deliver my courier and mentioned as same as before 'consignee not available'. This is disgusting and mentally harassing. This is not the first case of bull dart courier service. They doing again again fraudulent activity and mislead customer.

Mene payment phle hi online de diya tha visa k thru but mera paarsal address pr ni diya h nd deliver bta rha h muje jaldi se jaldi mera parsal dilao yr mene first time shoping ki h nd pese b de diye h. Agr mera muje parsal nhi mila to firrr kya kruga me to.. Pese de diye h phle mene esliye ni to ni aaata parsal to b kuch niii.. 550 rupye diye h mene