Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Jul 23, 2026
Complaints 10607
Resolved
944
Unresolved
9663
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 385

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Er vishal tyagi
from Delhi, Delhi
Sep 7, 2017
Resolved
Report
Copy
Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 2010301
Website: www.bluedart.com

Blue dhart courier boy is comming outside of the company, but after reaching there he dont call me, and return back without any confirmation, he has my confidential document of bank. I complaint many times in bluedhart customer care but i didnt get any satisfy response from there side...
Please do something for the same, i am totally frustrated by making call to bludhart customer care
Sep 14, 2017
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
Very bad sevice of blue dart very bad
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sushantshitut
    from Pune, Maharashtra
    Sep 7, 2017
    Report
    Copy

    Address: Pune, Maharashtra, 411036

    I had applied for pan card for my son. It was dispatched through blue dart. The status on the nsdl site mentioned that it was delivered on august 03 and received by my son. However, we have actually not received it. When i inquired, i was first told that it has been delivered. When i confirmed the non receipt and complained on [protected], they started investigating. It was found that the delivery person handed it over to someone else. He did not take the person's name or number. He did not call me before handing over.
    I am absolutely disappointed to see that a responsible company like blue dart has delivery staff so irresponsible.
    I want the pan card delivered to me. Please note that pan is an important document and can be misused. Blue dart is responsible if any wrongdoing happens.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      aka06
      from Mumbai, Maharashtra
      Sep 7, 2017
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500032
      Website: bluedart.in

      This is in reference to way bill no:[protected].
      Citibank has sent me a courier to my house address. Please change my shipping address to my office address as mentioned below :

      Capgemini technoservices ltd,
      Gate no-3,
      Nanakramguda,
      Financial district,
      Gachibowli,
      Landmark:infront of cyient technology
      Hyderabad
      Pin-500032

      Please sent a confirmation via mail when shipped to the office address.
      Thank you!
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srawan Rasaily
        from Mumbai, Maharashtra
        Sep 7, 2017
        Report
        Copy

        Address: Mumbai City, Maharashtra, 400614

        Hi team,
        One of your staff having this phone no. [protected], called me regarding my delivery and talking in such a bad attitude that no one would bear such words.
        He did not inform me before coming, suddenly he visits my home and says no one is opening the door, as i told him the bell is not working give me some time to inform my family about you, he calls again and says that he is cancelling my order.
        So just think about the situation we are facing due to attitude which your team member has. Bad impression.
        Blue Dart Express customer support has been notified about the posted complaint.
        The tracking system is showing that shipment is redirected bt order has not reached. Besides this, there is communication problem as no one is picking up the phone. Really not satisfied with the service.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajagopal Subramanian
          from Chennai, Tamil Nadu
          Sep 6, 2017
          Report
          Copy

          Address: Coimbatore, Tamil Nadu, 641030

          Respected sir I can t pickup the call on that time because of takiing both.So i have ringup the same number.he not picking the call.after several minitues the mesg was received from your side the order is cancelled by me.why u have give the mesg to me. because the consumer has paid the delivery charges. i have make a complaint to amazon.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            emamiarunim
            from Barddhaman, West Bengal
            Sep 6, 2017
            Report
            Copy

            Address: Kolkata, West Bengal, 700056

            Dear blue dart team,

            We have booked a material from mumbai to kolkata through blue dart - waybill no [protected]
            Though the expected delivery shows in online tracking details on 4.09.2017, but till now we have not received the material at our end.
            Several time i have followed up from last two days but nobody confirmed regarding delivery. Customer care number also not in working mode.
            Being a urgent material we have suffered a lot for this.
            From last two days material connected at kolkata but not reached in destination.

            Please consider this as an official complaint
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prasoon_pv
              from Pune, Maharashtra
              Sep 6, 2017
              Report
              Copy

              Address: Mathura, Uttar Pradesh, 281001

              Hi,

              On saturday i. E. 2nd september 2017 delivery boy called us to understand the address we explained him and he said we will deliver on 2nd september itself. But its more the 4 days we haven't received the order.

              Now delivery boy is not picking the call. If we are calling blue dart office of mathura they pick the call and put call on hold

              Pathetic blue dart service

              Way bill number is [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arun Raj788
                Sep 5, 2017
                Report
                Copy

                Address: Ranchi, Jharkhand, 834001

                I have booked order at amazon and they dispatched my order through blue dart courier service tracking no.#
                [protected]. On 3rd september, bluedart's executive call me and ensure delivery on 4th september. But, next day (4th september) they didn't deliver my order and mentioned in website 'consignee not available'. I have put my complaint on blue dart customer service. But, they again didn't deliver my courier and mentioned as same as before 'consignee not available'. This is disgusting and mentally harassing. This is not the first case of bull dart courier service. They doing again again fraudulent activity and mislead customer.
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SVM & DRV mobility
                  from Lucknow, Uttar Pradesh
                  Sep 5, 2017
                  Report
                  Copy

                  Address: Banswara, Rajasthan

                  Mene payment phle hi online de diya tha visa k thru but mera paarsal address pr ni diya h nd deliver bta rha h muje jaldi se jaldi mera parsal dilao yr mene first time shoping ki h nd pese b de diye h. Agr mera muje parsal nhi mila to firrr kya kruga me to.. Pese de diye h phle mene esliye ni to ni aaata parsal to b kuch niii.. 550 rupye diye h mene
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear sir
                  Im getting messages from blue dart but not a single call response
                  Im calling customer care number also but i could not reach u
                  If you cant response last three month also same thing happen
                  Always you people do the same problem
                  This time please kindly needfull
                  Thanks &Regards
                  Customer service
                  Call me [protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anand551
                    Sep 5, 2017
                    Report
                    Copy

                    Address: Hyderabad, Andhra Pradesh, 500019

                    Blue dart vide awb no [protected].
                    Tracking status showing as delivered.
                    But i have not received. I have checked at office security as well. They are saying no one handed over the courier.

                    Tried blue dart hyderabad contact number but all 3 numbers not valid.

                    Please let me know and do the needful.
                    Please write a mail to me anands. [protected]@gmail.com for any information if you find.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Blue dart vide awb no [protected]
                    Tracking status showing as delivered.
                    But i have not received. I have checked at home as well as neighbor. They are saying no one handed over the courier.

                    Please let me know and do the needful.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pc@918
                      from Noida, Uttar Pradesh
                      Sep 5, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Dear team,

                      I have not received the packet/courier from the blue dart services till now

                      At my office address at noida sec-62 for that i talked with cust care also but still iam waiting for the same (I updated my new mobile no as well - [protected])
                      Below is the tracking no
                      [protected]

                      Pl help out to deliver as ap

                      Rgds/
                      Prakash chaudhary
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sachin772
                        from Pune, Maharashtra
                        Sep 5, 2017
                        Report
                        Copy

                        Address: Mumbai City, Maharashtra, 400057
                        Website: www.bluedart.com

                        Hello my name is sachin, i had ordered a product on 27th of august, and it has been more than a week i didn't receive it so i kept complaining about the delay to amazon through live chat facility. Then finally the item got shipped, and on saturday i received a call from that bluedart courier service person that it will be delivered today.
                        But nobody showed up that day, nor sunday, monday, and today on tuesday 5th sep, i received a message that you have refused the order and we are returning it back to the seller..!!?? What in the god's name is this type of negligence and behaviour... I have been eagerly waiting for that and complaining about the delay, and they cancel it return it saying that i refused it??

                        The order no -
                        [protected]

                        Awb -
                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohammad Amzad
                          from Mohali, Punjab
                          Sep 5, 2017
                          Report
                          Copy

                          Address: 249407
                          Website: Blue Dart

                          Hello Blue Dart,

                          I am Mohammad Amzad my package is arriving from NSDL having air way bill no: [protected] was dispatch on 28-Aug-2017 from Blue Dart. But since now it is not showing at the time of online tracking.

                          Please help me out to find out my package, as it contains highly confidential and important document.

                          Please reply back ASAP.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Satish Sadiora
                            from Rupnagar, Punjab
                            Sep 5, 2017
                            Report
                            Copy

                            Address: Moga, Punjab, 142001
                            Website: NNYPARRY999@GMAILCOM

                            I have booked pan card through consignment no [protected] through blue dard courier and online checked shipment arrived in moga on dated 22 aug 2017, many time i call to moga blue dart office (Bittu fax g. T. Rd moga) but every time reply till no rcv any courier, i am two time personally visit in blue dart moga office but no any response regarding courier but when i checked online on dated 2 sep then show courier was undelivered and returned to origin at shipper request, wat it mean, i am not rcvd any call from the courier office regarding picking the courier, neither delivered in my address, pls look into the matter and take the action against him, because he could not deliveredy any pan card on the addres he/she every time call to customer pls pick the card from the office, i request to you pls look into the matter and do the needful because this courier service was very poor in moga city my mobile no [protected] satish kumar rajput
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              raja pateriya
                              from Ahmedabad, Gujarat
                              Sep 5, 2017
                              Report
                              Copy

                              Delivery delayed for no reason.

                              I personally called blue dart in evening to make sure that my item gets delivered and representative assured me that it will.

                              But blue dart failed my expectation.in the past also similar thing happened 3-4 times when shipment was out for delivery but it didn't get delivered.

                              But this time the shippment was urgent for me and hence i am raising my concern in written, in a hope that someone will listen to my problem.

                              I am very disappointed with the services and staff as well.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              They sent the order. when i track the Shipment Redirected On Same Awb and again it showing Shipment Further Connected means it going back to the hub or coming to delivery?
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Eturisantosh
                                from Hyderabad, Telangana
                                Sep 4, 2017
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh
                                Website: Citibanks credit card delivery

                                Dear sir/ mam

                                Reference is made to citibank credit card application [protected].

                                Further to above application awb no for despatch of credit card is [protected].

                                The above said order was attempted by bluedart service.

                                I received a call from [protected] at 1310h on 4 sep that said order will be delivered in half n hr. Later i got a call from [protected] delivery boy at 1346 h stating that he is waiting opp to air force academy main gate on road (Which is the nearest landmark of a delivery address) and said to collect the order within 5mts if possible,

                                I requested him to deliver at my residential address but he refused saying he has other urgent delivery pending.

                                Then i requested him to wait for 10mts so that i will send my wife to collect the parcel. When my spouse went at 1400h and made a call, that guy replied he has already started on his way back as nobody turned up in given 5mts time. After that i made n number of calls but that gentleman has no courtesy to attend my calls even.

                                This is so ridiculous on his part and the professionalism by blue dart services.

                                Further to the above incident i have decided not to show any interest in your credit card anymore untill i seek apologies from the delivery boy.

                                Regards,
                                Santosh
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Sep 04, 2017
                                Updated by Eturisantosh
                                Further to my complaint I received a call from Rahul Sharma from [protected] asking for my debit card no for payment of Rs 10 as complaint forwarding charges for onward processing of complaint failing which he cannot process my complaint.

                                I don't understand what kind of administration is all this.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sasikala918
                                  from Hyderabad, Telangana
                                  Sep 4, 2017
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh, 500081
                                  Website: www.bluedart.com

                                  I have ordered in limeroad and it needs to deliver by bluedart courier services,
                                  I have not received my order but they are showing the order delivered to prasad.
                                  And My name is Sasikala. Airway bill number: [protected]
                                  Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. Nishita!
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kiran Chauhan
                                    from Mumbai, Maharashtra
                                    Sep 4, 2017
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400069
                                    Website: Blue Dart

                                    We have sent courier on 21st aug 2017 to ministry of information & broadcasting new delhi, but now we came to know that, parcel has been misplaced and not traceable.

                                    I have been following up from last 2 weeks, but your officials hardly answer the call & reply on mail, which is not acceptable at all. The parcel was carrying 15 lakhs rs. Dd along with some important docs which is not traceable now, present status of the parcel is still unknown.

                                    We are also sending legal notice on the same also it leads to loose of 1crore business of bluedart as we gonna cancel bluedart agreement with us.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Apke employee ka mobile no.hai[protected] jo ki 26 tarik ko call kiya k mai kal aunga plz fir wo kal bhi nahi aya aur aj bhi nahi aya maine call liya to kaha ki aaunga pakka aur apke yaha report lagaya hai ki address nahi mila mera apka no. Hai AWB [protected] .
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      À
                                      हर्ष वर्धन गुप्ता
                                      from Faridkot, Punjab
                                      Sep 3, 2017
                                      Report
                                      Copy

                                      Address: 144001

                                      I am not able to recive my parcel due to blue dart poor service my way bill no-[protected].
                                      Not even attending phone call
                                      It is a very urgent parcel
                                      Address for their office is
                                      Jalandhar service centre

                                      Pincode 144009
                                      Address blue dart express ltd
                                      Khasra #30091/9926/9928/9930
                                      Nh-1, jalandhar-amritsar bypass
                                      Near indian oil depot
                                      Location jalandhar
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Without Delivery and intimation to me regarding my courier No [protected] has been returned. So i request you to bring it back and whenever it arrived to my station please delivered or informed to me as soon as possible.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Akshat5284
                                        from Zamania, Uttar Pradesh
                                        Sep 3, 2017
                                        Report
                                        Copy

                                        Now this is second time vendor not giving the product and i have already paid for that product.. I have showed my id proof to the vendor then too he is not giving the product and the name of the vendor is ajay, who donot know how to treat with customers, he is abusing intead of giving the product, and i have also visited blue dart office, there is incharge name anirudh he is not helping me out and saying i have source in politics he will beat me and etc..
                                        Plz help me out im really upset and afraid off and i really dont want any type of voilence i simply want my product..
                                        Warehouse-mall road, kanpur
                                        Plz change your employee of the bluedart.. They are totally ill-literate.. And give some chance to freshers..
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit