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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 389

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V
Vidhya lalwani
from Noida, Uttar Pradesh
Jul 27, 2017
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Address: Udham Singh Nagar, Uttarakhand, 263153

Dear team my consignment no [protected] is pending at blue dart office there is no attempt by courier person at communication address neither they call this second time they updated the status that consignee shifted .
I want that take corrective action against this n also contact me [protected] as I have urgent need of my courier.
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    V
    Viragi
    from Mumbai, Maharashtra
    Jul 27, 2017
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    Address: Thane, Maharashtra, 400607

    Only 2 time, but both were horrible experiences to me by blue dart. I have a complaint against one lady brenda (Must be fake name) and courier person with cell no. [protected].

    First time this person, called me where he was to collect the parcel instead of delivering at home. After lot of followups and complaints, he delivered the parcel at night.

    Second time this person, came to the building but did not go to home. My daughter and maid were at home. I was with doctor (I have liver cirrhosis) and could not attend his calls. But why did not he deliveredat home? We called him up not less than 45 times but he did not answer. We called up customer complaint numbers. They said it will be done next day. Second time when we called up to customer complaint to know the status, this brenda communicated extremely rude. We were shocked to see that such horrible people are working in blue dart. Extremely, really extremely horrible experience. Now she is telling us the rules that the person collecting should be 18 years and above and that he/she must have govt. Id proof. I know it is like having a revenge against the complaint we have lodged.

    Is there any use of writing this?

    Even a local courier services are much better.
    Blue Dart Express customer support has been notified about the posted complaint.
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      N
      Nabadiganta Edu
      from Kolkata, West Bengal
      Jul 27, 2017
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      I m not able connect with customer care..."all line are busy this time"... And other numbers in kolkata they mannerless... Srif gol gol ghuma raha hai... Faltu service hai.. Awb[protected]... Some one from laketown office [protected] told me ki naredrapur bluedart office ka number hai [protected]... Wowww what a rubbish.
      I need 28/07/2017 morning... It's urgent docs
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        mbargavi
        from Kotma, Madhya Pradesh
        Jul 27, 2017
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        Awb [protected]
        I am mrs bargavi. Residing in peelamedu pudur in coimbatore. The courier was delivered to mr. Raja on[protected] at 1.05pm who is not residing at my address ie is 20, periaranganna street, peelamedupudur, peelamedu, coimbatore 641004. On my enquiry today[protected] at blue dart (Mr. Mani
        Mobile no [protected]) pappanikenpalayam branch by mistake the courier was delivered to a wrong person. Hence i would request you to kindly ensure the valuable courier may please be delivered to me on urgent basis.

        Mrs. Bargavi
        20, peria ranganna gounder street,
        Peelamedu pudur,
        Peelamedu,
        Coimbatore 641004

        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Not received the shipment but message received and tracking information shows item delivered
        My courier is not shiped in new delhi safdarganj enclave.
        i am courier in fast courier. but my courier is very late.
        please my courier is ship.
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          A
          ajayjain122003
          from Pune, Maharashtra
          Jul 27, 2017
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          Address: East Singhbhum, Jharkhand, 831004

          My shpt [protected] is in transit and still not received. On 22nd july got message on mobile my house is locked, no phone call received. Again on 25th july got the same message ang i myself was at home all the time. Also they provided two nos [protected], 2221136 to contact. I think no one is there to receive calls as i tried at least 20 times at different time intervals.
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sameer Rajani
            from Noida, Uttar Pradesh
            Jul 27, 2017
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            Address: New Delhi, Delhi, 110008

            I have given courier vide ref no[protected] dated 23/07/2017. Your site has no info on this no and neither recipient has recd the same till date.

            Dispatched by : riya rajani, 8/18, east patel nagar, nd-8

            Receiving party: uti, asaf ali road - 110002

            Please look into this and revert on [protected] (M)

            In case you need any further info, please feel free to contact me,
            Blue Dart Express customer support has been notified about the posted complaint.
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              R
              rinkupereira
              from Thiruvananthapuram, Kerala
              Jul 27, 2017
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              Address: Thiruvananthapuram, Kerala

              I have received a message from axis bank saying my credit card has been dispatched through the blue dart. The delivery guy came to my office when i was in the cafeteria, so my colleagues asked him if he can wait for 2 minutes but he left without saying anything. I went to their office and found out they will only deliver it to the office address and not give it in my hand. The next day he came without even calling and when he came i didn't have my id card except for my office id. He was not willing to accept my office id and left the place and updated in their database as "i refused to give id card". I called him today and asked him whether he will deliver it today and he said he is not delivering it and hung the phone.

              This guy is so rude and i am fed up with his behavior. I am wondering if i will get my credit card or they will send it back.

              I live in trivandrum, kerala and the blue dart franchise dealing with my courier is gandari ammankoil road, statue, trivandrum.
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Mukund kanani
                from Mumbai, Maharashtra
                Jul 27, 2017
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                Address: Jamnagar, Gujarat
                Website: Www.bluedart.com

                I am mukund kanani i recived ome curiour at in blue dart but they dont delived it and return my curiour to head office when i gone to office they talled me we return thos curiour. Noone call or contact me and noone gone for deliverat addresh. My dettails are us under.
                Mukund kanani
                [protected]
                Mo no [protected]
                So do need full.
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                  A
                  Amit Kumar
                  from Bengaluru, Karnataka
                  Jul 27, 2017
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                  Address: New Delhi, Delhi, 110030
                  Website: www.bluedart.com

                  As per tracking details, shipment item delivered at delhi bludart office on 24-july'17 and till date keep at same place. Courier man never call me on mentioned number. But they updated in status as "consignee's address incomplete/landmark needed" and "no such consignee at the given address". I called customer care two times, but no one responded positively. Please look into this issue on priority basis.

                  Blue dart status:

                  Status and scans
                  Location details date time *
                  Waybill no : [protected]
                  Vasant vihar undelivered shipment held at location 27-jul-2017 10:12
                  Vasant vihar no such consignee at the given address 26-jul-2017 19:14
                  Vasant vihar shipment out for delivery 26-jul-2017 09:11
                  Vasant vihar consignee's address incomplete/landmark needed 25-jul-2017 17:35
                  Vasant vihar shipment out for delivery 25-jul-2017 08:58
                  Vasant vihar consignee's address incomplete/landmark needed 24-jul-2017 14:44
                  Vasant vihar shipment out for delivery 24-jul-2017 08:13
                  Vasant vihar shipment arrived 24-jul-2017 07:36
                  Vasant vihar shipment arrived 24-jul-2017 07:34
                  Gopinath bazar hub shipment further connected 24-jul-2017 06:52
                  Delhi hub shipment arrived 23-jul-2017 16:21
                  Delhi hub contact customer service 23-jul-2017 08:23
                  Mumbai hub shipment further connected 23-jul-2017 05:04
                  Mumbai hub shipment arrived at hub 23-jul-2017 00:21
                  Jog manifesting hub shipment further connected 22-jul-2017 23:41
                  Jog manifesting hub shipment arrived 21-jul-2017 23:42
                  * - 24 hr format
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    B
                    bhavin283
                    from Morbi, Gujarat
                    Jul 27, 2017
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                    Address: Junagadh, Gujarat, 362011

                    My blue dart courier waybill no : [protected]. This courier returned to origin place without informing me on mobile. I did not receive any call form blue dart courier and they have returned my important courier. I called in customer care but i did not get satisfactory answer. Customer care told me that they generally not inform on phone to customer but i know not even blue dart courier but every courier services always inform to customer on phone
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Priyom Sarmah
                      from Barpeta Road, Assam
                      Jul 26, 2017
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                      [protected]
                      Vide this transaction id, an article was sent from amazon.. But the delivery agent said to collect the article from the office.
                      Why should i go and collect when i have already paid the shipping charges?
                      The reason uploaded in your website is that the address need a a landmark. Well, who won't know a reputed institution like nerist being a local resident in that place?
                      And the response over phone was that the parcel is big and they can't come for the delivery.
                      Sir, this is not the 1st parcel being ordered to this address. Previously many orders were delivered to this address by india post.
                      If you can't deliver to the door, just pay me the transportation charges to collect it from your office or send it via india post to my nearby post office at your own cost.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jul 26, 2017
                      Updated by Priyom Sarmah
                      Work for which salary is given should be done
                      Jul 26, 2017
                      Updated by Priyom Sarmah
                      The next step will be to register it in customer forum cell. Along with the recorded phone call from the representative
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                        M
                        Manjunath S SKPL - Purchase Executive - Mixer Grinder
                        from Delhi, Delhi
                        Jul 26, 2017
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                        Address: Ramanagara, Karnataka, 562112

                        Dear sir/madam,

                        As per the above subject, our vendor m/s. Terminal technologies (I) pvt ltd, vasai had booked a consignment through you against the ref no [protected] dated : 22/07/2017 for the below mentioned address :

                        M/s. Stovekraft private limited
                        No.81/1, harohalli industrial area,
                        Kanakapura taluk, ramnagar district,
                        Bangalore rural - 562 112

                        Consignment was accepted on 22/07/2017, but it was returned back to our vendor back on 24.07.2017 giving a reason that our consignment is not in your delivery permit or area, due to this we were unable to get the material in time for our production and our lines have stopped.

                        If you would have returned back the consignment on the same day, we would have got the consignment with other available courier services.

                        Or you could have brought the consignment to bangalore, we would have collected from the place where ever it was delivered.

                        It is a bad response we have received from your end
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          ankita.dhar27
                          from Delhi, Delhi
                          Jul 26, 2017
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                          Address: 600096
                          Website: Blue dart

                          My shipment cannot be tracked on internet or call centre- [protected],
                          It was picked from Chennai Blue dart Perungudi branch.
                          Attached is receipt of shipment.
                          It was to be delivered Lucknow today.
                          Please take action
                          +1 photos
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                            A
                            Amit20534
                            from Srinagar, Uttarakhand
                            Jul 26, 2017
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                            Address: Gurgaon, Haryana, 122001

                            I was send one courier on thursday from gurgaon (Central arcade dlf phase-ii) to bangalore with pod no.[protected], i have paid rs.450/- for this and your represented confirmed me your courier will be reach by saturday (01/07/2017), but still my courier was not delivered yet and not getting any response from you, i don't understand if you unable to deliver then why you have committed me and your guy take my address my contact no and even pan no as well, but nobody even call me or update me. I am very disappointed about your services.

                            Kindly update me asap.

                            Regards
                            Amit
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jul 26, 2017
                            Updated by Amit20534
                            Still I am not getting any resolution for my issue and already 14 emails was exchanged with one of company representative M's Veneeta.
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                              R
                              roy0609
                              from Kolkata, West Bengal
                              Jul 26, 2017
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                              Address: Kolkata, West Bengal, 700157

                              Very bad experience with bluedart. I was told that I want it within 24th July 2017 atleast will but still I am not getting that package. It was very urgent for me & I was told them I have to submit that card photocopy to bank within 24th July 2017 otherwise I will fall in some problems but they didnot provide me also they are not allowed me to get my package from there office. Speed post which far better ( my experience). they donot give false commitment. It is a hilarious experience and Blue dart is worst services provided to the customer.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                from Delhi, Delhi
                                Jul 26, 2017
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                                Address: 638401

                                Blue dart awb#[protected] has not reached me
                                But i understand from your sms it was delivered to somebody else
                                Please initiate quick action and expedite the matter
                                My mobile is [protected] and mail id is mln. [protected]@gmail.com
                                Jul 26, 2017
                                Updated by [email protected]
                                Blue Dart Awb#[protected] has not reached me
                                But I understand from your SMS it was delivered to somebody else
                                Please initiate quick action and expedite the matter
                                My mobile is [protected] and mail id is mln.[protected]@gmail.com
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                                  V
                                  vineet1007
                                  from Delhi, Delhi
                                  Jul 25, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  Very bad experience with bluedart. During booking i was told that delivery will be done by sunday positively i. E. 23rd july. It was very urgent for me & i booked delivery on the basis of comittment of delivery otherwise i was about to depatch packet by speed post which far better (My experience). They donot give false commitment. I paid 500 rs for the packet urgent delivery as per his words.

                                  Regards
                                  Vineet
                                  [protected]
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I order one smart phone Nd I receive used handset battery damge nd This handset touch is not work properly. turbooshopp company send me very bad products. .
                                  My order no. T41554
                                  Please return this product nd return my money pleas
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                                    R
                                    rashmi841301
                                    from Murwara, Madhya Pradesh
                                    Jul 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 841301
                                    Website: www.bluedart.com

                                    My pan card has been dispatched through blue dart express but status shows that it has been delivered to rajan kumar. But they delivered it to wrong person in wrong address
                                    Blue dart way bill number is: [protected]. I have try to contact your courier office but no response
                                    So, kindly tell me when i'll get my pan card delivered to me. I need my pan card as soon as possible.
                                    Jul 26, 2017
                                    Complaint marked as Resolved 
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      Sanjay.Gosai
                                      from Delhi, Delhi
                                      Jul 25, 2017
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                                      Address: Surendranagar, Gujarat, 363330
                                      Website: www.bluedart.com

                                      Hey, my name is Gosai sanjay,
                                      I'd ordered one product from Amazon...
                                      But it was defective piece ...with the help of return policy...I had given complaint..
                                      I got message from blue dart company, on 18/07/2017... They were saying package will be picked at 4-6 pm in between..
                                      And till today no one came and when I call on same number ... He says wrong number .. I m really surprised...
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      My shipment come in raipur 14 july but till date i can not get and talk to courier service boy he lie that he come at house and house is closed And everyday he said that i will come today at evening time.what the hell type of service of service boy.
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                                        D
                                        Dhakane Laxman
                                        from Aurangabad, Maharashtra
                                        Jul 24, 2017
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                                        Address: Pune, Maharashtra, 411023

                                        Dear sir.
                                        I received sms from nsdl informing that your pan dispatched by blue dart wide [protected]
                                        And will be delivered by 17 jul 17. After passing a week i enquired from customer care centre mr prathmesh informed that courier was delivered to mr amar on 10 jul. But it was my home address and there no such person in my home not in my wing not even whole society. I request you do the needful as i need pan for filling income tax return.
                                        It was not expected from professionals like blue dart express. Pl treat it as most urgent.

                                        Laxman
                                        [protected]
                                        Laxman. [protected]@gmail.com
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Dear sir,
                                        Your blue dart banswara Branch
                                        Returned Currier without contect me
                                        My pod num [protected]
                                        Regards
                                        Ayush patidar
                                        [protected]

                                        pan undelivered - Comment #2798377 - Image #0
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