Blue Dart Express Complaints & Reviews

This is with reference to blue dart service not delivering my dd from hdfc bank since 5 days they updating status as out of delivery and dept/ext required.. They have never called me and when i taken ref. No from bank and ask them to update my number they have not updated and mr. Ashish customer care with emp id: t10379 asking me to forget ur parcel and will deliver it after 2 days.. They behaviour toward customer is not satisfied.. When i ask him that ur delivery boy not called me in 5 day any reason.. He said bank instruct them not to call customer. I request blue dart higher authority plz look at customer satisfaction level is very poor.. Because of all this iam asking my bank to cancel my loan as i not get money on time. And now iam paying processing fee without any use of money.. Bill no.. [protected].

I requested cheque book from axis bank and they dispatched in same day by bluedart and received on 3 august morning. From same day they r not delivering to me as it is a more important document, i called to their customer care service 5 6 times but no sarisfaction at all and not giving any contact no. Atleast i can call them.. Its a very bad service due to this i had to postponed my most important work to monday that shoud be completed on thursday.
I want to compensate my loss.

Standard chartered bank yesterday by sms informed me that my airway bill no [protected] wilth blue dartis awaiting delivary. Upon tracking the same i found that the consignment reached trivandrum on 3rd, but till now nobody has contacted me, i tried to reach the blue dart office in ghandhari amman road by phone, no one is picking, please ensure that the consignment reaches me today.

I did not receive my shipment that was shipped from Lucknow and was expected to be delivered to me. In the shipment status the status of the shipment is showing as delivered but I did not receive it. It has been delivered to someone else. Please look into the matter immediately as the shipment is of much importance.
Waybill no- [protected]

Hi,

This is regarding a order[protected] tracking no [protected] order from website talash.com (Rakhi with sweets). This order was out for delivery from 31 st july and not yet delivered. The reason provided is location not locatable which is not appropriate as the receipts phone no has been provided to carrier and no one called receipt if they were unable to locate the address and there was never delivery issues for orders delivered through amazon or haldiram. This issue should be taken seriously or else we will never trust this carrier service going forward. Last time they deliver rakhi and sweets day after rakkhsa bandhan with spoiled sweets. I and my parents followed up multiple times more than 15 times and every time the bhubaneswar branch[protected] but every time they told it is out for delivery. Please do something to get the above order delivered in time

My email address:[protected]@gmail.com

The mail with your representative ms sowmiya and my reply forwarded.

We refer to your subsequent conversation and your decision not to deliver as letter f mentioned on the wall is not in the address.

Good logic.

If f is mentioned and it is not readable your person will not deliver, if the same logic apply.

This has been escalated to sbi card officials and also to your higher ups.

Sent from h thiagarajan iphone

On 04-aug-2017, at 6:33 pm, wrote:

Dear sir/madam,

Thank you for writing to us.

We would like to inform you that, we have informed our concerned service station to recheck and deliver accordingly.

Should you require any further assistance, please write to us or call us on[protected].

Best wishes,

Sowmya| executive - web mail centre (Wmc) | blue dart express limited |

Follow india’s most awarded logistics company on

 please consider the environment before printing this e-mail. Save paper.

— original message —
From: [protected]@gmail.com [mailto:[protected]@gmail.com]
Sent: friday, august 4, 2017 12:55 pm
To: customer service
Subject: netmail:3767233:inform in case you could not locate the address

Email id : [protected]@gmail.com
Tel no : [protected], [protected]
Shipper/consignee/third party : consignee comments :
The door number 13/6 denotes new and old door number.in case if your representative could not locate ask him to contact [protected], the consingnee to help as earlier was returned undelivered for the same address.
Him. H thiagarajan

Mera credit card mere pas delivery na karke out of address karke wapas bhej diya ja raha ha customer ko parshan kiya ja raha h or contact bhi nhi kiya mujhe mera couier wapas bhejne ka karan bhi nhi bata rahe..

Please take action.

We ordered a product from max and bluedart was supposed to deliver the product ([protected]). The status of the delivery is coming as "delivered", but we have not received anything. We are trying to resolve the issue but the customer service department is of no help. Nor they are providing the number of the person who came to deliver the product. Absolutely zero professionalism they have showed. Not only i want the product to be delivered at the location but i also want an apology or compensation for this irresponsible behaviour.

Today at 2.30 the delivery boy called me to collect my courier and i said ok come to my place, he was just 1min away. I was waiting for almost 50 he din come yet.
I don't know where did he went.
I was calling him he is not picking up my call and just disconnecting it
I had call in bluedart office there also nobody pick my call.
Very poor service by u people.

My waybill number of blue dart is [protected]
Really fed up with the service of blue dart. It's been 4 days my parcel is in noida but they are not delivering it. I called customer care around 5 times and they all replied one and the same wording in same pitch "sir, you will surely receive your parcel by tomorrow in between 10 am - 6 pm". Blue dart thinks that we don't have any work to do. They can't share the details of delivery boy (I can understand that it should be as per rules of bank) but neither they exactly know where the parcel is. Someone said your parcel is on the way, someone said your parcel is in the office. Today i visited sector 63, noida blue dart office and person sitting there is too rude. He said the parcel is with us but we deliver only from 4 pm - 6 pm. Is this a way to greet the customers. This is happening not only with me, there are lots of people there for the same complaints. Then also i thought, ok they will deliver today but today also the same thing happened no call no delivery. I am fed up with there service. Please do something. I want my parcel today and i want to call from blue dart informing me that my parcel is with delivery boy and i will receive it shortly. My number is [protected].

After i logged this complaint i got a call and then i have to update this as a new complaint.

Wwwoooowwwww!!

I got a call today morning twice. And people over the phone wants rupees to deliver my parcel.

They asked me my atm details so that they can deduct money from it.

Is this how blue cart deliver the parcels by taking money from the customers.

When i refused to provide the details the guy over phone said "now you will never get your parcel".

Is this the way to speak to customer.in simple words they are asking for bribe to deliver my parcel.

I will post this in fb, insta, whatspp, twitter and all the social websites i know.

I want my parcel today only and i don't know how "consumer complaints" website will help me out.

Blue dart company is fraud..

How can they ask money to deliver my parcel. It contains credit card and i think pin too. Now i am worried what if they misused it.

Please help me out from these bribee or we can say cyber attackers. When i visited blue dart office of sector 63, noida. There are lots of customers there for the complaint of not delivering there credit card. I think they are doing something really bad.

Please investigate this matter. I don't trust these blue dart guys anymore. I want my parcel seal packed and in the secure way.

My waybill no. Is [protected]. It has been shipped from surat to betul (Madhya pradesh), but when i tracked down the package, it only shows some mahaipalpur hub and insted of betul it was shipped to patna which is not what i said. When i tried to contact a bluedart employee, he only says"your package will be delievered in two days." as the tracking service says"mahaipalpur hub (Delhi) on hold for regulatory paperwork", then how is it possible...

I have a shipment that is taking me crazy with bluedart. Firstly it got rejected because of pin code issue. Now it again comes back with a reason that the delivery premises is closed. The so called premise is a 24/7 working organisation, where it never gets closes day and night. I would request bluedart not to come up with reasons that are # like this, as we are not fools waiting for them to arrive. There were not even a single call that came from their end, nor there was a contact number that was provided to me by a sms atleast. Now i believe it's high time for people to start thinking how bluedart has grown to this level, who doesnt even have a common sense to keep their customers posted with updates.
Waybill - [protected]
Reference - [protected]

My waybill number of bluedart is [protected]
Really fed up with the service of bluedart. It's been 4 days my parcel is in noida but they are not delivering it. I called customer care around 5 times and they all replied one and the same wording in same pitch "sir, you will surely receive your parcel by tomorrow in between 10 am - 6 pm". Bluedart thinks that we don't have any work to do. They can't share the details of delivery boy (I can understand that it should be as per rules of bank) but neither they exactly know where the parcel is. Someone said your parcel is on the way, someone said your parcel is in the office. Today i visited sector 63, noida bluedart office and person sitting there is too rude. He said the parcel is with us but we deliver only from 4 pm - 6pm. Is this a way to greet the customers. This is happening not only with me, there are lots of people there for the same complaints. Then lso i thought, ok they will deliver today but today also the same thing happened no call no delivery. I am fed up with there service. Please do something. I want my parcel today and i want to call from bluedart informing me that my parcel is with delivery boy and i will receive it shortly. My number is [protected].

Thanks
Varun garg

Bluedart courier service is not at all good in our capital city like kohima nagaland. Those people working in bluedart dont care to deliver our package. They are less bored abt our package where it s frm and where to reach them and dnt even call the customer that the package has arrive if they dont want home delivery even after seeing the proper address in the package. They return our package without knowledge which is one of the most insulting. They dont talk to customers politely. We dont want such kind of attitude people and such a worse than worse ever courier service in our city.

Name : ajit daulat dighe

Application reference no: [protected]w2

Blue dart awb # [protected]

Dear sir/madam,

I request you to send my hdfc credit card courier to my new address update my address and contact details as below in your bank records for all future correspondence.

New address:
Riser techub, office no:2221, 2nd floor, efc building, hinjewadi rajiv gandhi infotech park, hinjawadi phase 1, pune, maharashtra, pin code - 411057

Mobile no: [protected]

Mail id:[protected]@gmail.com

Aadhar no:[protected]

Hi team,
I am very disappointed with your services as it has been more than 30 days i have not received my consignment. I have also called to your customer care executive and they will promise the fake statements. Neither your executive call me before the time nor at the time of delivery.
Please provide shipment at below address.
A2-1207, amrapali green vaibhav khand near aditya mall, indirapuram ghaziabad 201014.

I have made several complaints regarding bad service by our concerned branch before as well.
I am receiving consignments since last 5 years but this time they are giving a strange update that consignee address is incorrect... I come can it be incorrect when i have been receiving consignments all most daily... They didn't even bother to call me if they had trouble to find the address.. Kindly get my consignment delivered if possible and take some action to make concerned bluedart branch function better
Consignment no. [protected]

Dear sir! Our hospital staff sister bessy mathew baby cell number [protected] - had applied for pan card. It dept has dispatched the original apn card number dxipm6445r of her vide blue dart courrier consignment
Number[protected] to gajuwaka, visakhapatnam 530011, ap. They have misplaced and now claiming to deliver it to one ramlal on 25/7/17, who does not exist in our hospital. How can the said courrier agency is such irresponsible in handling pan card delivery and why this courrier should not be black listed and action must be taken against him. And in future only gove speedpost should be used for pan card delivery. Regards, surgeon captain dr. Sambhu dutta, chief consultant medicine, st. Ann hospital, sriharipuram vizag 530011, ap

My refund for stockbuylove order (Ordernum :[protected] is not yet done.
It was a postpaid order, delivery boy has swiped my card, the amount was dedecuted from my account. But he said he has not received the money. He went without giving me the parcel, and said that money will come to your account in 2-3 days.
Its now been more then 2 weeks, i have not got the refund.
Please process the refund immediately. And call me on my cell : [protected] if any further details is required.

Thanks
Swati mishra
[protected]

Tmail:3762169:
Inbox
X
[protected]@bluedart.com
Dear sir/madam, thank you for writing to us. We would like to inform you that...
2:57 pm (1 hour ago)
Balaramkrishnadas.

3:38 pm (35 minutes ago)

To s, manoharg
Dear shri manohar..

At least in future.. Please undertake only such services that your very reputed india’s most awarded logistics company can do.

Please don't take the trouble of being engaged in revising your internal procedures at the expence of the valuable time of public, in other words you should practice a much smarter procedure that resolves where the addressee pin code is not listed as of that date.
Please be sensitive to others delays being a courier company... I am not receiving a courier in my life first time!!
1. No tracking was possible with blue dart.
2. No phones were attended by any one in your thrissur office
3. No mobile nos. Were available against you insistence of such nos on every courier cover,.
No communication could be made to your"india’s most awarded logistics company"
It is totally not acceptable
My rating for your present service is 0/10