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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 390

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A
Amit Kumar
from Bengaluru, Karnataka
Jul 27, 2017
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Address: New Delhi, Delhi, 110030
Website: www.bluedart.com

As per tracking details, shipment item delivered at delhi bludart office on 24-july'17 and till date keep at same place. Courier man never call me on mentioned number. But they updated in status as "consignee's address incomplete/landmark needed" and "no such consignee at the given address". I called customer care two times, but no one responded positively. Please look into this issue on priority basis.

Blue dart status:

Status and scans
Location details date time *
Waybill no : [protected]
Vasant vihar undelivered shipment held at location 27-jul-2017 10:12
Vasant vihar no such consignee at the given address 26-jul-2017 19:14
Vasant vihar shipment out for delivery 26-jul-2017 09:11
Vasant vihar consignee's address incomplete/landmark needed 25-jul-2017 17:35
Vasant vihar shipment out for delivery 25-jul-2017 08:58
Vasant vihar consignee's address incomplete/landmark needed 24-jul-2017 14:44
Vasant vihar shipment out for delivery 24-jul-2017 08:13
Vasant vihar shipment arrived 24-jul-2017 07:36
Vasant vihar shipment arrived 24-jul-2017 07:34
Gopinath bazar hub shipment further connected 24-jul-2017 06:52
Delhi hub shipment arrived 23-jul-2017 16:21
Delhi hub contact customer service 23-jul-2017 08:23
Mumbai hub shipment further connected 23-jul-2017 05:04
Mumbai hub shipment arrived at hub 23-jul-2017 00:21
Jog manifesting hub shipment further connected 22-jul-2017 23:41
Jog manifesting hub shipment arrived 21-jul-2017 23:42
* - 24 hr format
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    bhavin283
    from Morbi, Gujarat
    Jul 27, 2017
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    Address: Junagadh, Gujarat, 362011

    My blue dart courier waybill no : [protected]. This courier returned to origin place without informing me on mobile. I did not receive any call form blue dart courier and they have returned my important courier. I called in customer care but i did not get satisfactory answer. Customer care told me that they generally not inform on phone to customer but i know not even blue dart courier but every courier services always inform to customer on phone
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
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      P
      Priyom Sarmah
      from Barpeta Road, Assam
      Jul 26, 2017
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      [protected]
      Vide this transaction id, an article was sent from amazon.. But the delivery agent said to collect the article from the office.
      Why should i go and collect when i have already paid the shipping charges?
      The reason uploaded in your website is that the address need a a landmark. Well, who won't know a reputed institution like nerist being a local resident in that place?
      And the response over phone was that the parcel is big and they can't come for the delivery.
      Sir, this is not the 1st parcel being ordered to this address. Previously many orders were delivered to this address by india post.
      If you can't deliver to the door, just pay me the transportation charges to collect it from your office or send it via india post to my nearby post office at your own cost.
      Blue Dart Express customer support has been notified about the posted complaint.
      Jul 26, 2017
      Updated by Priyom Sarmah
      Work for which salary is given should be done
      Jul 26, 2017
      Updated by Priyom Sarmah
      The next step will be to register it in customer forum cell. Along with the recorded phone call from the representative
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        M
        Manjunath S SKPL - Purchase Executive - Mixer Grinder
        from Delhi, Delhi
        Jul 26, 2017
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        Address: Ramanagara, Karnataka, 562112

        Dear sir/madam,

        As per the above subject, our vendor m/s. Terminal technologies (I) pvt ltd, vasai had booked a consignment through you against the ref no [protected] dated : 22/07/2017 for the below mentioned address :

        M/s. Stovekraft private limited
        No.81/1, harohalli industrial area,
        Kanakapura taluk, ramnagar district,
        Bangalore rural - 562 112

        Consignment was accepted on 22/07/2017, but it was returned back to our vendor back on 24.07.2017 giving a reason that our consignment is not in your delivery permit or area, due to this we were unable to get the material in time for our production and our lines have stopped.

        If you would have returned back the consignment on the same day, we would have got the consignment with other available courier services.

        Or you could have brought the consignment to bangalore, we would have collected from the place where ever it was delivered.

        It is a bad response we have received from your end
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          ankita.dhar27
          from Delhi, Delhi
          Jul 26, 2017
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          Address: 600096
          Website: Blue dart

          My shipment cannot be tracked on internet or call centre- [protected],
          It was picked from Chennai Blue dart Perungudi branch.
          Attached is receipt of shipment.
          It was to be delivered Lucknow today.
          Please take action
          +1 photos
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            A
            Amit20534
            from Srinagar, Uttarakhand
            Jul 26, 2017
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            Address: Gurgaon, Haryana, 122001

            I was send one courier on thursday from gurgaon (Central arcade dlf phase-ii) to bangalore with pod no.[protected], i have paid rs.450/- for this and your represented confirmed me your courier will be reach by saturday (01/07/2017), but still my courier was not delivered yet and not getting any response from you, i don't understand if you unable to deliver then why you have committed me and your guy take my address my contact no and even pan no as well, but nobody even call me or update me. I am very disappointed about your services.

            Kindly update me asap.

            Regards
            Amit
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            Jul 26, 2017
            Updated by Amit20534
            Still I am not getting any resolution for my issue and already 14 emails was exchanged with one of company representative M's Veneeta.
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              R
              roy0609
              from Kolkata, West Bengal
              Jul 26, 2017
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              Address: Kolkata, West Bengal, 700157

              Very bad experience with bluedart. I was told that I want it within 24th July 2017 atleast will but still I am not getting that package. It was very urgent for me & I was told them I have to submit that card photocopy to bank within 24th July 2017 otherwise I will fall in some problems but they didnot provide me also they are not allowed me to get my package from there office. Speed post which far better ( my experience). they donot give false commitment. It is a hilarious experience and Blue dart is worst services provided to the customer.
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                from Delhi, Delhi
                Jul 26, 2017
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                Address: 638401

                Blue dart awb#[protected] has not reached me
                But i understand from your sms it was delivered to somebody else
                Please initiate quick action and expedite the matter
                My mobile is [protected] and mail id is mln. [protected]@gmail.com
                Jul 26, 2017
                Updated by [email protected]
                Blue Dart Awb#[protected] has not reached me
                But I understand from your SMS it was delivered to somebody else
                Please initiate quick action and expedite the matter
                My mobile is [protected] and mail id is mln.[protected]@gmail.com
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                  V
                  vineet1007
                  from Delhi, Delhi
                  Jul 25, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Very bad experience with bluedart. During booking i was told that delivery will be done by sunday positively i. E. 23rd july. It was very urgent for me & i booked delivery on the basis of comittment of delivery otherwise i was about to depatch packet by speed post which far better (My experience). They donot give false commitment. I paid 500 rs for the packet urgent delivery as per his words.

                  Regards
                  Vineet
                  [protected]
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  I order one smart phone Nd I receive used handset battery damge nd This handset touch is not work properly. turbooshopp company send me very bad products. .
                  My order no. T41554
                  Please return this product nd return my money pleas
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                    R
                    rashmi841301
                    from Murwara, Madhya Pradesh
                    Jul 25, 2017
                    Resolved
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                    Resolved

                    Address: 841301
                    Website: www.bluedart.com

                    My pan card has been dispatched through blue dart express but status shows that it has been delivered to rajan kumar. But they delivered it to wrong person in wrong address
                    Blue dart way bill number is: [protected]. I have try to contact your courier office but no response
                    So, kindly tell me when i'll get my pan card delivered to me. I need my pan card as soon as possible.
                    Jul 26, 2017
                    Complaint marked as Resolved 
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sanjay.Gosai
                      from Delhi, Delhi
                      Jul 25, 2017
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                      Address: Surendranagar, Gujarat, 363330
                      Website: www.bluedart.com

                      Hey, my name is Gosai sanjay,
                      I'd ordered one product from Amazon...
                      But it was defective piece ...with the help of return policy...I had given complaint..
                      I got message from blue dart company, on 18/07/2017... They were saying package will be picked at 4-6 pm in between..
                      And till today no one came and when I call on same number ... He says wrong number .. I m really surprised...
                      Blue Dart Express customer support has been notified about the posted complaint.
                      My shipment come in raipur 14 july but till date i can not get and talk to courier service boy he lie that he come at house and house is closed And everyday he said that i will come today at evening time.what the hell type of service of service boy.
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                        D
                        Dhakane Laxman
                        from Aurangabad, Maharashtra
                        Jul 24, 2017
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                        Address: Pune, Maharashtra, 411023

                        Dear sir.
                        I received sms from nsdl informing that your pan dispatched by blue dart wide [protected]
                        And will be delivered by 17 jul 17. After passing a week i enquired from customer care centre mr prathmesh informed that courier was delivered to mr amar on 10 jul. But it was my home address and there no such person in my home not in my wing not even whole society. I request you do the needful as i need pan for filling income tax return.
                        It was not expected from professionals like blue dart express. Pl treat it as most urgent.

                        Laxman
                        [protected]
                        Laxman. [protected]@gmail.com
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Dear sir,
                        Your blue dart banswara Branch
                        Returned Currier without contect me
                        My pod num [protected]
                        Regards
                        Ayush patidar
                        [protected]

                        pan undelivered - Comment #2798377 - Image #0
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                          S
                          Sanjeet Pathak
                          from Varanasi, Uttar Pradesh
                          Jul 24, 2017
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                          Address: Ghaziabad, Uttar Pradesh, 201002

                          Not receive any any call and msg but in tracking report is mention that location unlocatate and today i have received msg from blue dart
                          +1 photos
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                            R
                            Radha Krishna Nallapu
                            from Mahbubnagar, Telangana
                            Jul 24, 2017
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                            Website: bluedart

                            My pan card by name n. Paramesh, has been addressed to the blue dart - suryapet. On verifying the status in nsdl website, it is showing that "your pan card has been delivered on 12-apr-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application."
                            But i have not received it yet. So, kindly help me out getting my pan card as it would be retained with the blue dart personnel at suryapet branch.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I didn't receive my courier, but in blue Dart Express Track Status shows it is delivered.
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                              G
                              Gary Mathews
                              from Ahmedabad, Gujarat
                              Jul 24, 2017
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                              Address: 110084
                              Website: www.bluedart.in

                              I am trying to get in co text with wqzirpur branch their numbers don't work please tell them to update the number

                              I have been trying to get in touch on these number [protected][protected]-[protected] i have called numerous times
                              During the ivr call i was been told that i will get my shipment's delivery at 12 it's 1:52pm i have not received my delivery as of yet
                              You are the worse delivery agency
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Docket no AWB[protected] was not delivered and wrongly updated in courier tracker as incorrect address. Though mobile no is given I was not called by bluedart.
                              Kindly deliver urgenly tomorrow and Ask your people not to update wrong details
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                                J
                                Jai Narayan Singh
                                from Kolkata, West Bengal
                                Jul 22, 2017
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                                Address: 700122
                                Website: www.bluedart.com

                                Dear sir,

                                I have applied for pan card (Data updated) by filling the form 49a at pan centre managed by nsdl in bhiwani (Haryana) on i didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on 07 july 2017, i got the following message:

                                "your pan card data has been updated for pan adtpt9462b and has been dispatched on 06 july 2017 by blue dart express ltd courier vide airway bill no. [protected] at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 14 july 2017 on following address :-

                                Jai narayan singh s/o bal kishan singh tanwar
                                House no. L-423, manan pana, bhiwani-127021 (Haryana)

                                When same is not yet delivered to my home addrress till date, immediately with the given airway bill number i checked at blue dart website to track out my status, but they have returned back the same to mumbai by new way bill number [protected] nsdl rtos already on 15 july 2017 stating that address is incorrect which is not understood. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days as i was on leave at my hometown for one month till 21 jul 17. I am a soldier of indian air force and presently posted to air force station, barrackpore, kolkata. Please help me and return my parcel in my present address given below.

                                Sgt jai narayan singh
                                Hrm section, (Stn hq)
                                Air force station, barrackpore
                                Kolkata (West bengal)
                                Pin-127021

                                My gmail id is. [protected]@gmail.com
                                My mob no. [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jul 22, 2017
                                Updated by Jai Narayan Singh
                                Sir, Please send my parcel for way bill number[protected] in my present address as i am working in Indian Air Force and my present address is as appended below :-

                                SGT JAI NARAYAN SINGH
                                HRM SECTION, (STN HQ)
                                AIR FORCE STATION, BARRACKPORE
                                KOLKATA (WEST BENGAL)
                                PIN-127021

                                My gmail id is. [protected]@gmail.com
                                My mob no. [protected]
                                Pan card are not delivered my home
                                Contect lalpur barnch raipur but delivery boy have no Time that call me.
                                [protected]
                                Mobile no. [protected]
                                Blue dart service not good service
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                                  1
                                  1shakilMansuri
                                  Jul 22, 2017
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                                  Address: 450001
                                  Website: www.bluedart.com

                                  Dear sir,

                                  I have applied for pan card by filling the form 49a at pan centre managed by nsdl in khandwa on i didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on 20 july 2017, i got the following message:

                                  "your pan card has been dispatched on 05 july 2017 by blue dart express ltd courier vide airway bill no. [protected] at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 15 july 2017."

                                  Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 18 july 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.
                                  Please help me and return my parcel in my home address..
                                  My gmail id is. Shakilmansuri.[protected]@gmail.com
                                  My mob no. [protected]
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Jul 22, 2017
                                  Updated by 1shakilMansuri
                                  Dear sir,

                                  I have applied for PAN card by filling the Form 49A at PAN centre managed by NSDL in Khandwa on I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status on 20 july 2017, I got the following message:

                                  "Your PAN card has been dispatched on 05 july 2017 by Blue Dart Express Ltd courier vide airway bill no. [protected] at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 15 july 2017."

                                  Immediately with the given airway bill number I checked at Buledart website to track out my status, but they have returned to NSDL RTOS already on 18 july 2017. There was no call from Blue Dart Express till date and no one came at my door from Blue Dart even. I was very much available for those days.
                                  Please help me and return my parcel in my home address..
                                  My gmail id is. Shakilmansuri.[protected]@gmail.com
                                  My mob no. [protected]

                                  My shipment No.:- [protected], it was despatched on[protected] and your agency at chennai was received the same on[protected], but till now not delivered to me. I Complaint 2 times in your customer care, but no concrete reply. do the needful immediately.
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                                    S
                                    Sangeeta83
                                    from Ranchi, Jharkhand
                                    Jul 22, 2017
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                                    Address: Ranchi, Jharkhand, 834004
                                    Website: www. blue dart .com

                                    I was allotted a sbi credit card and which was to be delivered to my address by bluedart. And the envolop no. Was ev[protected] but was not delivered to my postal address and rather sent back. I did call the branch there had a talk with blue dart office. He told me the envolop would be delivered shortly to my address. Now after a long wait of 7+ days i finally got to know that the envolop has been sent back to the bank. This is really humiliating. Kindly take some actions and get my envolop delivered.

                                    My other mobile no. Is [protected]/[protected].
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Dhruvi Gada
                                      from Mumbai, Maharashtra
                                      Jul 22, 2017
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                                      Address: 400604
                                      Website: Stalkbuylove

                                      I ordered a product from stalkbuylove which was supposed to be delivered by blue dart. The delivery man called me yesterday for asking about the address and he said he understood and he is coming and he did not come. Later when i was calling him he did not answr. And on the tracking details they show he could not find the address. Its not like blue dart is delivering here first time. I have ordered a lot of things and 80% of delivery is done by blue dart. Being from majiwada etail how can they not know the address of thane itself that too of a very famous lane that is of korum? I think your delivery guys are lazzy and ineffective. I'm very disappointed. Work on it soon.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jul 22, 2017
                                      Updated by Dhruvi Gada
                                      Disappointed
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                                        S
                                        Suresh kumar79
                                        from Aligarh, Uttar Pradesh
                                        Jul 22, 2017
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                                        Address: Haridwar, Uttarakhand, 249403

                                        My way bill no. Is [protected] till date i cannot received my courier & courier service center update his online status the premises is closed, i inform you that the company premises is not to closed company is running 24x7 days. Courier service center is given online wrong information & miss gide to bluedart company & his customers also. I request you to resolve the problem & make disciplinary action against haridwar courier service center.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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