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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 394

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varun1008garg
from Gurgaon, Haryana
Aug 4, 2017
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

My waybill number of blue dart is [protected]
Really fed up with the service of blue dart. It's been 4 days my parcel is in noida but they are not delivering it. I called customer care around 5 times and they all replied one and the same wording in same pitch "sir, you will surely receive your parcel by tomorrow in between 10 am - 6 pm". Blue dart thinks that we don't have any work to do. They can't share the details of delivery boy (I can understand that it should be as per rules of bank) but neither they exactly know where the parcel is. Someone said your parcel is on the way, someone said your parcel is in the office. Today i visited sector 63, noida blue dart office and person sitting there is too rude. He said the parcel is with us but we deliver only from 4 pm - 6 pm. Is this a way to greet the customers. This is happening not only with me, there are lots of people there for the same complaints. Then also i thought, ok they will deliver today but today also the same thing happened no call no delivery. I am fed up with there service. Please do something. I want my parcel today and i want to call from blue dart informing me that my parcel is with delivery boy and i will receive it shortly. My number is [protected].

After i logged this complaint i got a call and then i have to update this as a new complaint.

Wwwoooowwwww!!

I got a call today morning twice. And people over the phone wants rupees to deliver my parcel.

They asked me my atm details so that they can deduct money from it.

Is this how blue cart deliver the parcels by taking money from the customers.

When i refused to provide the details the guy over phone said "now you will never get your parcel".

Is this the way to speak to customer.in simple words they are asking for bribe to deliver my parcel.

I will post this in fb, insta, whatspp, twitter and all the social websites i know.

I want my parcel today only and i don't know how "consumer complaints" website will help me out.

Blue dart company is fraud..

How can they ask money to deliver my parcel. It contains credit card and i think pin too. Now i am worried what if they misused it.

Please help me out from these bribee or we can say cyber attackers. When i visited blue dart office of sector 63, noida. There are lots of customers there for the complaint of not delivering there credit card. I think they are doing something really bad.

Please investigate this matter. I don't trust these blue dart guys anymore. I want my parcel seal packed and in the secure way.
Aug 29, 2017
Complaint marked as Resolved 
Sanjay resolved this problem so quickly
Blue Dart Express customer support has been notified about the posted complaint.
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    V
    varghesepanto
    from Mahe, Kerala
    Aug 4, 2017
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    Address: 682303

    I have a shipment that is taking me crazy with bluedart. Firstly it got rejected because of pin code issue. Now it again comes back with a reason that the delivery premises is closed. The so called premise is a 24/7 working organisation, where it never gets closes day and night. I would request bluedart not to come up with reasons that are # like this, as we are not fools waiting for them to arrive. There were not even a single call that came from their end, nor there was a contact number that was provided to me by a sms atleast. Now i believe it's high time for people to start thinking how bluedart has grown to this level, who doesnt even have a common sense to keep their customers posted with updates.
    Waybill - [protected]
    Reference - [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      varun1008garg
      from Gurgaon, Haryana
      Aug 4, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      My waybill number of bluedart is [protected]
      Really fed up with the service of bluedart. It's been 4 days my parcel is in noida but they are not delivering it. I called customer care around 5 times and they all replied one and the same wording in same pitch "sir, you will surely receive your parcel by tomorrow in between 10 am - 6 pm". Bluedart thinks that we don't have any work to do. They can't share the details of delivery boy (I can understand that it should be as per rules of bank) but neither they exactly know where the parcel is. Someone said your parcel is on the way, someone said your parcel is in the office. Today i visited sector 63, noida bluedart office and person sitting there is too rude. He said the parcel is with us but we deliver only from 4 pm - 6pm. Is this a way to greet the customers. This is happening not only with me, there are lots of people there for the same complaints. Then lso i thought, ok they will deliver today but today also the same thing happened no call no delivery. I am fed up with there service. Please do something. I want my parcel today and i want to call from bluedart informing me that my parcel is with delivery boy and i will receive it shortly. My number is [protected].

      Thanks
      Varun garg
      Aug 29, 2017
      Complaint marked as Resolved 
      Sanjay hatsoff to you buddy
      Blue Dart Express customer support has been notified about the posted complaint.
      Aug 04, 2017
      Updated by varun1008garg
      WWWoooowwwww !!

      I got a call today morning twice. And people over the phone wants rupees to deliver my parcel.

      They asked me my ATM details so that they can deduct money from it.

      Is this how Bluecart deliver the parcels by taking money from the customers.

      When i refused to provide the details the guy over phone said "Now you will never get your parcel".

      Is this the way to speak to customer. In simple words they are asking for bribe to deliver my parcel.

      I will post this in FB, Insta, Whatspp, Twitter and all the social websites i know.

      I want my parcel today only and i don't know how "Consumer Complaints" website will help me out.

      Bluedart company is FRAUD ..

      How can they ask money to deliver my parcel. It contains Credit Card and i think PIN too. Now i am worried what if they mis-used it.

      Please help me out from these Bribee or we can say Cyber attackers. When i visited Bluedart office of Sector 63, Noida. There are lots of customers there for the complaint of not delivering there credit card. I think they are doing something really bad.

      Please investigate this matter. I don't trust these Bluedart guys anymore. I want my parcel seal packed and in the secure way.
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        J
        jenki
        from Lala, Assam
        Aug 3, 2017
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        Address: 797001

        Bluedart courier service is not at all good in our capital city like kohima nagaland. Those people working in bluedart dont care to deliver our package. They are less bored abt our package where it s frm and where to reach them and dnt even call the customer that the package has arrive if they dont want home delivery even after seeing the proper address in the package. They return our package without knowledge which is one of the most insulting. They dont talk to customers politely. We dont want such kind of attitude people and such a worse than worse ever courier service in our city.
        Blue Dart Express customer support has been notified about the posted complaint.
        SIRF PADHAI HI NAHI KAMAI BHI HOGI!
        www.scorepaisa.com
        https://youtu.be/6pT3ZOzeG1c
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          A
          Ajit Dighe
          from Pune, Maharashtra
          Aug 3, 2017
          Resolved
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          Resolved

          Address: 411057

          Name : ajit daulat dighe

          Application reference no: [protected]w2

          Blue dart awb # [protected]

          Dear sir/madam,

          I request you to send my hdfc credit card courier to my new address update my address and contact details as below in your bank records for all future correspondence.

          New address:
          Riser techub, office no:2221, 2nd floor, efc building, hinjewadi rajiv gandhi infotech park, hinjawadi phase 1, pune, maharashtra, pin code - 411057

          Mobile no: [protected]

          Mail id:[protected]@gmail.com

          Aadhar no:[protected]
          Aug 5, 2021
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
          Dear Mr.Dighe,

          we infer that your mailing address have been changed. You can change / update the Mobile Number on your credit card account by downloading the 'Change of Address, Mobile Number & Email ID's' MID from the link mentioned below
          http://www.hdfcbank.com/assets/pdf/change_address_contact_details_email_id.pdf
          Fill in the details and send the form to
          Manager, HDFC Bank Cards Division,
          PO BOX # 8654
          Thiruvanmiyur PO
          Chennai - 600 041.

          -Bejoy
          HDFC Bank Customer Assistance"
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            A
            Abhishek54321
            from Borsad, Gujarat
            Aug 2, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201014

            Hi team,
            I am very disappointed with your services as it has been more than 30 days i have not received my consignment. I have also called to your customer care executive and they will promise the fake statements. Neither your executive call me before the time nor at the time of delivery.
            Please provide shipment at below address.
            A2-1207, amrapali green vaibhav khand near aditya mall, indirapuram ghaziabad 201014.
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              Hameem Khan
              from Srinagar, Jammu and Kashmir
              Aug 2, 2017
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              Address: Pauri Garhwal, Uttarakhand, 190015
              Website: bluedart.com

              I have made several complaints regarding bad service by our concerned branch before as well.
              I am receiving consignments since last 5 years but this time they are giving a strange update that consignee address is incorrect... I come can it be incorrect when i have been receiving consignments all most daily... They didn't even bother to call me if they had trouble to find the address.. Kindly get my consignment delivered if possible and take some action to make concerned bluedart branch function better
              Consignment no. [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                somujee
                from Bhubaneshwar, Odisha
                Aug 2, 2017
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                Address: 530011

                Dear sir! Our hospital staff sister bessy mathew baby cell number [protected] - had applied for pan card. It dept has dispatched the original apn card number dxipm6445r of her vide blue dart courrier consignment
                Number[protected] to gajuwaka, visakhapatnam 530011, ap. They have misplaced and now claiming to deliver it to one ramlal on 25/7/17, who does not exist in our hospital. How can the said courrier agency is such irresponsible in handling pan card delivery and why this courrier should not be black listed and action must be taken against him. And in future only gove speedpost should be used for pan card delivery. Regards, surgeon captain dr. Sambhu dutta, chief consultant medicine, st. Ann hospital, sriharipuram vizag 530011, ap
                Blue Dart Express customer support has been notified about the posted complaint.
                My courier is arrivd at hinjewadi pune on dated 26-07-17 from kolkata, still not received the courier. Online Status shown Is Out for Delivery.
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                  S
                  swati12mishra
                  Aug 2, 2017
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                  Address: 400076

                  My refund for stockbuylove order (Ordernum :[protected] is not yet done.
                  It was a postpaid order, delivery boy has swiped my card, the amount was dedecuted from my account. But he said he has not received the money. He went without giving me the parcel, and said that money will come to your account in 2-3 days.
                  Its now been more then 2 weeks, i have not got the refund.
                  Please process the refund immediately. And call me on my cell : [protected] if any further details is required.

                  Thanks
                  Swati mishra
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    B
                    balaramkrishnadas
                    from Thrissur, Kerala
                    Aug 2, 2017
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                    Address: 680652

                    Tmail:3762169:
                    Inbox
                    X
                    [protected]@bluedart.com
                    Dear sir/madam, thank you for writing to us. We would like to inform you that...
                    2:57 pm (1 hour ago)
                    Balaramkrishnadas.

                    3:38 pm (35 minutes ago)

                    To s, manoharg
                    Dear shri manohar..

                    At least in future.. Please undertake only such services that your very reputed india’s most awarded logistics company can do.

                    Please don't take the trouble of being engaged in revising your internal procedures at the expence of the valuable time of public, in other words you should practice a much smarter procedure that resolves where the addressee pin code is not listed as of that date.
                    Please be sensitive to others delays being a courier company... I am not receiving a courier in my life first time!!
                    1. No tracking was possible with blue dart.
                    2. No phones were attended by any one in your thrissur office
                    3. No mobile nos. Were available against you insistence of such nos on every courier cover,.
                    No communication could be made to your"india’s most awarded logistics company"
                    It is totally not acceptable
                    My rating for your present service is 0/10
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      shekideepu
                      from Bengaluru, Karnataka
                      Aug 2, 2017
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                      Your blue dart members not giving any details for delevery or status to me you are giving estimated delivery date is 21.07.2017 but not a giving single information to me till now please give me a information about my courier and when its taking time to reach me
                      My ref no is[protected]
                      Way bill no is[protected]
                      My contact no is [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Kavitabist
                        Aug 2, 2017
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                        Address: Dehradun, Uttarakhand, 248001

                        Hi, this is kavita, currently residing in tanzania. I recently visited dehradun india (My home town), and ordered few things from amazon online shopping. I almost got everything before i left for tanzania, except one shipment, which was supposed to delivers by 26july 2017 (Tracking no.-[protected]), and still pending for delivery at their dehradun office (Got to know from one of blue dart employee). When o contacted blue dart at given no. On 27 july, first nobody picked at their given landline phones, then i called, at mobile no given on website, which was picked by mr. Neeraj from blue dart, according to him my shipment was lying at their dehradun office and he promised that he will email them (As he was not at dehradun office that time), to deliver that asap. Since i didn't get any delivery or any response i wrote an email to customer care about this in detail, which was replied very promptly by ma. Vandana, wherein i was again told that it will be done at the earliest. Now it's been 2 august, and i have not received my shipment as yet. This is very upsetting and disappointing, the way these guys from bluedart are responding. Hope to hear from you soon😒😒😒😒😒😒😒
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Fantomas
                          from Chennai, Tamil Nadu
                          Aug 2, 2017
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                          Address: Bangalore, Karnataka, 560066

                          Complaint redarding aw bill #[protected] and #[protected]

                          This two items haven't been delivered for three days in a row and customers care is unable to give me a valid reason. Each day i call and they tell me that the packages are out for delivery. Each day i wait, i call them for update and each day it is not coming. I checked the address many times, gave them all the necessary informations. I never received a single call from the person responsible for the delivery.
                          The address location is navigator building, level 4, itpl business park in bangalore which is very easy to find so i don't understand the reasons behind this issue.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Keerthana24
                            from Bengaluru, Karnataka
                            Aug 2, 2017
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                            Address: 600097
                            Website: www.nutralyfe.in

                            I was reading news in that about research in medicine using some fruit to control diabetes and reduce heart attack problem something suddenly that page directed to medicine order asked for news update alert and i gave mail id my address was loaded automatically and order placed. It asking for 6000 amount its completely fradu. There is no cancel option in that page and cancel policy alone there. Stupid website www.nutralyfe.in
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              ajay minhas
                              from Gurgaon, Haryana
                              Aug 2, 2017
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                              Address: New Delhi, Delhi, 110019

                              Dear Associate,

                              The ICICI Bank bank dispatched consignment against AWB no. [protected] on[protected], which was to be delivered on[protected].

                              But the consignment is not delivered yet.

                              Would request you to please intervene deliver at the earliest, it would be very helpful.
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                                srinivasyadav8118
                                from Mumbai, Maharashtra
                                Aug 2, 2017
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                                Address: 769001
                                Website: NO

                                Dear sir the courier boy not delver the doc in my home and no call for me. Waybill no : awb[protected] tracking my courier consignee address unlovable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me.[protected]
                                Sir pls resend my courier
                                Aug 02, 2017
                                Updated by srinivasyadav8118
                                sir not good service in rourkela branch Blue Dart Customer Service.
                                We Not Receive Our Shipment From Blue Dart in Last 27 Days Out Shipment ID is [protected] We Try To contact Blue Darts Complaint Number is [protected] But Number is Always Busy we Send Email But Not Receive Perfect Answer

                                So kindly Take Action On That
                                Thanks
                                Bhargav Patel
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                                  rakehs kumar
                                  from Gurgaon, Haryana
                                  Aug 1, 2017
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                                  Address: Jhajjar, Haryana, 124507

                                  Sir
                                  I rakesh kumar from r/o h. No. 345/6 vats colony line par bahadurgarh distt jhajjar.
                                  Last month, i have applied pan card who will be deliveried by blue dart courrier but my pan card returned by blue dart couriar

                                  Bill no. [protected]

                                  Note : blue dart courrier bahadurgarh ki service bhut hi ghtiya v bekar hai or unka svbhav bhut hi ghtiya hai or bine phon kiye return kr dete hai.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    V Shekhar
                                    from Kolkata, West Bengal
                                    Aug 1, 2017
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                                    Address: 411040
                                    Website: www.indusind.com

                                    Surprised to see status on your portal - "consignee's address unlocatable/landmark needed". It is a bank. Being bank, it is a public place. Moreover, this bank is in a shopping complex on a main road. Land mark is also indicated in address. Bank's phone number is also indicated on packet. What is wrong now?
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                                      LaviBhalla
                                      from Gurgaon, Haryana
                                      Aug 1, 2017
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                                      Address: Dehradun, Uttarakhand, 248007
                                      Website: www.bluedart.com

                                      I am totally busy person & hate to do this... My courier's tracking no. Is [protected]. I have been curiously tracking my courier since the time the tracking no. Was generated (7 days back). The courier reached dehradun at 9.00 am yesterday and i started following up since it is my mother's birthday gift. We wanted it urgently for her birthday yesterday and bluedart executives kept ensuring the delivery yesterday itself, which actually didn't happen after multiple follow ups till 9.00 pm yesterday night. We didn't go out because of the expected shipment.
                                      I feel they have lost or held my packet and has no intentions to deliver. Kindly note my complaint on priority and revert asap. This is highly against ethics. Very disappointing is that runner never came to deliver but updated the tracking status as landmark needed/ address unlocated - is this a joke? All you had to do was find house no. 6/6 in wing 3, premnagar.
                                      Crap, they didn't bother to call once even if that was the real case.
                                      Fortunately, some one finally answered telephone no.[protected] this morning in dehradun blue dart office, i asked him why did he update falsely as he never tried delivering my parcel yesterday, so he apologized and committed the delivery by 2.00 pm today. I heard nothing so far. This is super frustrating. No one is responding on that number like always.

                                      Please return my packet or we shall take this up differently.
                                      Very sincerely,
                                      Lavi bhalla, mob:[protected].
                                      Waybill number : [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Biroja Behera
                                        from Mumbai, Maharashtra
                                        Aug 1, 2017
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                                        This is bring to your notice that a courier was sent from mumbai to bangalore on 27th july'2017. It was delivered on 28th july'2017. The courier consists of two packets of visual box. One box was delivered and other was not delivered. Both the boxes were booked under the same awb number. Now today we are having the function at airport and one box is missing. Can anybody look into the matter and call me back asap to update me. (My num: [protected]). The package was in name of rujuta deshmukh, nuance group (India) pvt. Ltd.
                                        Bengaluru international airport, alpha 3, airline building
                                        1st floor, devanahalli, bangalore - 560 300
                                        Karnataka, india.
                                        Requested to please arrange to deliver the other packet too.

                                        Thanks.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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