Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Apr 29, 2026
Complaints 10596
Resolved
944
Unresolved
9652
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 399

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Ss.kanwar
from Gurgaon, Haryana
Jun 22, 2017
Resolved
Report
Copy
Resolved

Address: New Delhi, Delhi, 110085

My son pan card was shipped by your courier. Way bill no. [protected]. Was returned without any attempt to deliver. How can anyone trust they made phone call to check.. It is total negligence by your esteemed staff.. Who will trust blue dart if such employees you keep.. Please take action against person who confirmed he called and check vodaphone data also.. He did call.
Hope action would be taken
[protected]
Jun 24, 2017
Complaint marked as Resolved 
If complaint are marked resolved without any action. Why don't you close this cheat untrusted company.
Blue Dart Express customer support has been notified about the posted complaint.
i received a call from bluedart number is --[protected] about my cart from the bank, and he was not reached after 2-hour after confirmation to me by phone to be reached 5 minutes.
my Tracking Number is -[protected]. i made a call hundred of times but he did not receive.
i received a call from blue dart executive cell number is --[protected] about my card from the bank, and he has not reached after 2-hour after the confirmation to me by phone to be reached within 5 minutes.

my Tracking Number is -[protected]. i made a call hundred of times but he did not receive. Blue dart is trusted company but company should take a action against the workers how is seriously working with they company and people feel bad only because of that kind of person.

My contact Number:- +91-[protected]
Worst service
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    KKgkunal
    from Hosur, Tamil Nadu
    Jun 22, 2017
    Report
    Copy

    Address: 831001

    From last two weeks blue dart bokaro not delivering our consignment to our customer dvc btps. When we are asking for delivery every time they assuring us that today it will be done but till to date we have no information that our consignment delivered or not. From monday blue dart bokaro phone numbers are switch offed.

    Request you to kindly take necessary action & update us the same.

    Regards
    Kunal gourav
    Avery india limited
    Our consignment no.[protected] dated 31.03.2017
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      manish_kumar_1989
      from Daman, Daman and Diu
      Jun 22, 2017
      Report
      Copy

      Undelivered shipment held at location #way bill no 69931371285

      Address: 395010
      Website: bluedart

      The shipment was arrived at blue dart office on 16.06.2017, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered by the...
      Helpful
      30 other people found this review helpful
      30 found this helpful
      7 Comments
      Report
      Copy
      R
      Ravi_Rks
      from Tumkur, Karnataka
      Jun 22, 2017
      Report
      Copy

      Address: 560066
      Website: www.bluedart.com

      Hi team,

      The delivery boy k n satish - from blue dart warehouse
      Graphite india main road, bengaluru, has come to deliver my amex but he was very rude, attitude, very culture less person was very abusing words and tried manhandling - in this process my govt id proof pan card has been toren into 2 pieces. He is very bad, so many people were there when it was happening in my place, please investigate and take action against him, else bluedart will also be responsible for consequences.

      Thanks,
      Br,
      Ravi.
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        RISHABH Narayan
        from Bengaluru, Karnataka
        Jun 22, 2017
        Report
        Copy

        Address: 560060
        Website: www.bluedart.com

        Dear sir/mam
        Digi bank has sent me a courier which is having this awb -[protected] &
        Reference no : 05dbsdb02090 and by mistake i have been postal address of muzaffarpur that is8420001 inspire of bengaluru that is 560060,
        But thie address is right i. E opposite to gopalan sanskriti appartment global village, 1st main road mailasandhra. Bengaluru
        If it is not possible to send this courier on the same address send the courier to bengaluru, karnatka instead of muzaffarpur,
        Bihar

        Thanks and regards
        Rishabh
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          adityasssss
          from Kanpur, Uttar Pradesh
          Jun 22, 2017
          Report
          Copy

          Address: Lucknow, Uttar Pradesh, 226021
          Website: Paytm

          Yesterday is my due date to delivered the product.
          But ur executive mention that
          My house is close.
          It's truely wrong.
          I m available in my house hole day.
          My mobile number is also switch on.
          But nobody call me.
          Jun 22, 2017
          Updated by adityasssss
          Ok
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rabbani AH
            from Mumbai, Maharashtra
            Jun 22, 2017
            Report
            Copy

            Address: 411057
            Website: Blue dart courier service

            Hello,

            My waybill no is [protected] is supposed to be delivered on 7th of june, delivery person is contacted me on 7th at 7:22pm and haven't talked properly 3 time on the same day,
            And after that no one is contacted me from blue dart and neither delivered my parcel,
            And when i have seen the tracking status they have updated like "consignee is shifted the address" i didn't get it without contacting me how can you update like this and when i was called and complained about it and i tried almost 2 days calling 10times the parcel is delivered at same address, due to the late delivery i have paid penalty of 2500rs who will be responsible for that,
            I need proper solution for that i have all the documents i have attached with this emai for your reference.

            Give me the solution who gone pay that penalty amount of 2500rs

            Regards
            Rabbani h
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sunit Prasad
              from Delhi, Delhi
              Jun 21, 2017
              Report
              Copy

              Address: Gaya, Bihar, 823001
              Website: Bluedart.com

              Hello there,
              I had booked fruits (Mangoes and lychees) through your courier service from gaya to mumbai. It was told to me that blue dart is the only courier service which couriers fruits and delivers asap. I had booked it on 16th june 2017 from gaya with the waybill number of [protected]. The courier agent charged me 2560 rupees for 8 kgs of fruits and told that it will reach mumbai on monday and will be delivered the same day. On the tracking website, it reached chembur office by monday evening and nobody delivered it. The next day, it was again not delivered. We called the customer care, they said the server is down we cannot help. We tried calling them and finally, they respond. They said it is perishable and the condition is not good and it's leaking. Weren't they aware of the fact that the package contains fruits? The courier agent here in gaya had packed it himself. What kind of service you guys provide? Again on wednesday, we called then the customer care personnel said that the receiver has asked him to destroy the package. "white lie". How could he say such things shamelessly? Still not delivered. I want my money back and i want to see the leaked package as per their information. I need proper explanation and if not i would take legal action against this.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                polobeat
                from Ranchi, Jharkhand
                Jun 21, 2017
                Report
                Copy

                Address: Kolkata, West Bengal, 700094
                Website: bluedart

                My tracking no [protected]. Although it is showing that it has reached calcutta hub on 16/06/17, i have called the customer care no[protected] for solving the issue and deliver my parcel as soon as possible but they are taking least care and ignoring the issue. Kindly help me and deliver my parcel as soon as possible. These kinds of harassment are least expected from a renowned company like blue dart.
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srinivasa Rao Potla
                  from Hyderabad, Telangana
                  Jun 21, 2017
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh, 502325

                  Dear concerned,

                  The bank document way bill [protected] (Hdfc life) sent 14/06/2017 as deliver of 24hrs format. Till date it was not delivered and i am continously following from (Srinivasa rao. Potla) called from 19/06/17, 20/06/17 and 21/06/17 and also given my mobile number to customer care number [protected] pls check your record (My number is [protected]-srinivas potla). Every time telling that person went for delivery. Today while checking updation simply it was showing return back,

                  Your service is worst than worst, and no words to comment i hope some body who take sincerely pls respond
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aman Prajapati
                    from Patna, Bihar
                    Jun 21, 2017
                    Report
                    Copy

                    Address: Kolkata, West Bengal, 700001
                    Website: Bluedart Express Ltd.

                    My shipment arrived dalhousie (Kolkata) on 14 june 2017 by bluedart express and my shipment address is also dalhousie (Kolkata) pin - 700001. But till date shipment not delivered to me. I also contact bluedart customer care but finally no result found and no any bluedart customer team support to me for delivered item. I want my shipment at at earliest. Please help me.
                    I shall be thankful to you
                    My way bill no. Is awb[protected]
                    Contact no. [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jun 21, 2017
                    Updated by Aman Prajapati
                    after complaint one person contact me to this no. [protected] but he says courier send by speed post and you have to pay charges. but i says why am i paid charges because my shipment send by Bluedart Express. Finally I want my shipment at the earliest without any charges. That's it.
                    very very poor service. customer care not supporting team and not helping customer
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      swabhi
                      from Nalagarh, Himachal Pradesh
                      Jun 21, 2017
                      Report
                      Copy

                      Address: 174303
                      Website: [email protected]

                      My tracking no.
                      [protected]
                      I have ordered few items from amazon.in but blue dart team at una (174303) at gursar muhala with landmark 7up studio near h. R. T. C work shop. They mantion they don't have location in map but it is stupid think becouse una is small town its not difficult to find out location even they have phone contect and proper information about delivery address. Even after delivered on same address they again put this location or address excuse. People started avoiding shipping with blue dart una coz they only having 2 delivery boys please ask them to deliver my items at my mentioned address. These kind of blue dart agencies are spoiling the name of blue dart
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Traking number [protected].
                      I didnt get any call or message then how people update customer not available call me alternate mobile number [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanjay Panchbhai
                        from Morjim, Goa
                        Jun 20, 2017
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600039

                        Waybill no. [protected], this courier is not received till date to consignee. Tracking shows to p. Shankar and then told me name is wrong & delivered to mrs. Gula, after enquiry to her she refused to received parcel. Pl. Show me recover sign with name & date for confirmation for receiving parcel urgently. Otherwise i sue a case in consumer court for non delivery of parcal.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Consignment No : [protected]
                        Parcel reached at your point on 17/06/16 and is being out for delay for last 4 days but is not delivered yet.
                        reason ???
                        Whenever i called in ur customer care.. The people sitting there always answer in a rude manner...this is just not acceptable from ur well known company... Plz gave some manners how to talk to customers... Try to help us.. Not irritate us...
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mshukla96
                          from Lucknow, Uttar Pradesh
                          Jun 20, 2017
                          Report
                          Copy

                          Address: Faizabad, Uttar Pradesh, 224001

                          This is the serious complaint about blue dart courier service faizabad, my package was supposed to deliver on 11th june 2017, but today is 20th june and still not delivered, after contacting at faizabad office they are talking very rudely and told me to come and get my shipment which is not my responsibility its the responsibility of them to deliver, there is some mr. Amarnath upadhyay and mr. Parvesh mishra they are holding my urgent shipment for too long. Their delivery man mr. Parvesh is not picking my call. Take some action otherwise i have to take some serious action.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tkannanp
                            from Coimbatore, Tamil Nadu
                            Jun 19, 2017
                            Report
                            Copy

                            Address: 641044

                            Dear sir/madam,

                            Introduce my self as thamaraikannan ponnaiah residing at no.154, annapoorna layout, venkatasamy road, new siddhapudur, coimbatore, pin code - 641044. Recently i was sent by one study material from idp india, haryana - 122003 dated on 07-june-2017. The blue dart courier docket no. Is [protected]. Since i not yet received my consignment.

                            After i check with blue dart courier tracking information i got surprised that the book has been returned to sender (Idp india, haryana - 122003) idp again due to unidentified my address. I am living in center of the city of coimbatore but i don't know how the blue dart courier boy was not able to locate my address. Of course any of my family members are available at my home any time. Also i was not called by any one person from blue dart courier.

                            Please look into this matter as serious, i am very much unhappy on the same. You have missed to delivered my material to me.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hi am Ravindra Borse
                            The office of blue dark, Nashik Road
                            They service are so bad and inconvenience they are not delivered a parcel in time he giving a rsion for delivery

                            Please note that my complaint and resolve that.

                            Avb:[protected]
                            I had ordered sandals from paytm, i have already paid for it, I have not received my product, but you have send me message that product is delivered, , what is this all about. This is cheat. Awb#[protected].
                            My shipment arrived on 1st june on chennai . still now iam not received my shipment. i check In blue dart tracking details on blue dart website. there showing Consignee Not Available on some dates . but no body call me on that dates.
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arindomgogoi
                              from Dhing, Assam
                              Jun 19, 2017
                              Report
                              Copy

                              Address: Golaghat, Assam, 785621

                              Â dear sir / madam, Â

                              Â

                              1. As per your commitment where is my order???

                              I have received two sms from vk-bludrt and vm-bludrt.

                              Your order from vistaprint is dispatched through blue dart awb#Â [protected]Â will be delivered by 17-jun-17. Track us onwww.bluedart.com

                              2. Why commitment that blue dart awb#[protected] will be delivered by 17-jun-17  ???  why??? Why give me a wrong message?? Why misguide me???

                              3. I want immediate clarification!!!

                              Â

                              Regards, Â

                              Arindom gogoi

                              [protected]

                              — original message —

                              From:Â [protected]@bluedart.com

                              Date:17/06/2017 3:16 pm (Gmt+05:30)

                              To:Â [protected]@gmail.com

                              Subject: re: where is my order??

                              Dear arindam,

                              Â

                              Thank you for writing to us.

                              Â

                              We regret the inconvenience caused to you in this regard.

                              Â

                              We would like to inform you that the said shipment is in transit and yet to reach destination, we informed the concerned service centre to prioritize the delivery.

                              Â

                              Should you require any further assistance, please write to us or call us on [protected].

                              Â

                              Best wishes,

                              Â

                              Sowmya| executive-national mail centre (Nmc) |  blue dart express limited |        Â

                              Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â

                              Follow india’s most awarded logistics company on     Â

                              Â

                              Â

                              PÂ please consider the environment before printing this e-mail. Save paper.

                              Â

                              Â

                              Â

                              From:Â arindam111777 [mailto:[protected]@gmail.com]Â
                              Subject:Â where is my order??

                              Â

                              Dear sir / madam, Â

                              Â

                              1. As per your commitment where is my order???

                              Â

                              Your order from vistaprint is dispatched through blue dart awb#Â [protected]Â will be delivered by 17-jun-17. Track us onwww.bluedart.com

                              Â

                              2. Why give a wrong address and mobile number in your website www.bluedart.com

                              Â

                              Golaghat

                              Pincode 785621
                              Address blue dart express ltd
                              C/o romen kumar dutta,
                              Riju complex
                              Hospital road,
                              Location golaghat
                              Telephone customer service - -[protected]
                              Location - -Â [protected]

                              Â

                              Above mentioned address is wrong.

                              Â

                              3. I want immediate clarification!!!

                              Regards, Â
                              Â arindom gogoi
                              [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                MaTt RaHmann
                                Jun 17, 2017
                                Report
                                Copy

                                Address: Dimapur, Nagaland, 797112

                                Sir/madam,
                                I, sataur rahman ack no.-[protected], my pan card have dispachted to dimapur by bluedart courier by 04/06/2017 but till now not delivered so i inquired about it then they said it has been returned back. My address has been given clearly also i din't got any call from them regarding my pan card which they claim they did. I want neccessary action about this matter.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                This is to inform you the bluedart has not delivered the parcel to me till now vide docket no-[protected]
                                I ordered a JIOFI device on amazon.the seller of this product is Cloudtail India Private Limited.Today I got a message that my order is delivered but still I do not get my order.
                                Dear Sataur,

                                Your PAN card is returned undelivered by Blue Dart Courier due to Consignee'S Address Incomplete. We have escalated the matter to concern team.
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dhaval Vargiya
                                  from Porbandar, Gujarat
                                  Jun 17, 2017
                                  Report
                                  Copy

                                  Address: Junagadh, Gujarat, 362001
                                  Website: www.bluedart.com

                                  Waybill number : [protected]
                                  —
                                  Pickup date : 12 june 2017
                                  From : navimumbai
                                  To : junagadh

                                  I live in madhuram area of the junagadh city of gujarat.
                                  Few days ago, i received a call from junagadh bluedart office regarding my package is out of a delivery area and he told to pick it up from the office which i agreed.
                                  A few minutes later, he updated a status of my package online that i am not available at home and again after few minutes, he updated that i refused to accept.
                                  Later on, next day, once i picked up from office, he updated that the package is delivered to my address by him.

                                  My complaint is bluedart junagadh did not even attempt to deliver the package but, on the online database, he updated that he has delivered. Such practise is very bad and i request you to take strict action.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Jun 12, 2017
                                  Nitin Tygai's response
                                  please update status
                                  I have not receive my mobile phone yet. here 4 days already done
                                  Dear Sir Good Evening our Material is hold this doct no. [protected] because your side require Intermediate no. but we sending Intermediate no. 09/06.2016 .
                                  But not a good response your side please deliver our material on urgent basis .

                                  Thanks
                                  Gurmeet Singh
                                  [protected]
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yashwant Yeram
                                    from Mumbai, Maharashtra
                                    Jun 17, 2017
                                    Report
                                    Copy

                                    Address: 400068

                                    Last 3 days i waiting for courier on 15.6.17 remark is premises closed but in my home 4 members waiting courier and 16.6.17 remark is address not located is it possible for same address.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      manu1717
                                      from Delhi, Delhi
                                      Jun 15, 2017
                                      Report
                                      Copy

                                      Address: 680121

                                      I am shanto paul, from irinjalakuda. I am a chartered accountant working 20 km away from my residential place. Daily morning i leave my home at 7.45 am and will back at night 7.30 pm. A parcel sent by yes bank at my residential address through your courier company. A call received from your branch irinjalakuda on 12th and informed me that a courier on your name has come in our office. Then i said to him i cannot come and collect because i am at office and so requested to deliver at my residential address already given. Distance from your branch to my house is around 1km. It is very easy to find out my house because my house is situating in a prime location. Subsequently i got a message from yes bank that attempt to deliver welcome letter for your yes bank could not successful due to address unlocateable. It is very clear that your staff has not gone to my house. It is purely showing irresponsibility. If your company provide such type of services and staffs in your branch, no one will prefer your services. This issue i already communicated with yes bank officials. Your staffs are lazy fellows and they just calling and informing that your parcel come and please collect. This is not a courier service. Actual courier service, the service provider will deliver the items on the specified address location. Request to take a serious action on those staff did default in his service.

                                      Regards,

                                      Shanto paul
                                      [protected] (Can call me for detailed information)
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit