Blue Dart Express Complaints & Reviews

I have a shipment with awb no. [protected]. I tried calling the customer care but got an automated message but was not able to connect with a human.
Customer service - -[protected]
Location[protected]
I am not sure, whom to contact, and i have also sent a mail through the website but i have not got a mail or a call back.

I don't understand what is this status.. No one has called me while delivering the product. But unnecessarily you put the status as undelivered shipment held at location without any intimation.

Please call me on this number : [protected] and inform whether i will be getting my product or not.
My mail id is [protected]@gmail.com

To
The respected sir..
Actully indusind bank ne mera atm send kia mujhe... Msg mila dear customer, your debit_card has been dispatched on 2017/05/16 through bluedart vide awb [protected]...
Bt apke empolly ne mera atm card deliver nhi kia. Aur insufficient adrs file krke rtrn kr dia. Mujhe call bhi nhi kia. His name is parkash.
Thanks
Sandeep kumar
[protected]

Respected sir,
I have ordered a tupperware bottle from "amazon.in""order#[protected]". Due to specific reasons i have to return the order but while returning the courier boy took the wrong package"order #[protected]". He didn't check that is the package was proper. I tried contacting the kamothe branch but none of them received my phone calls. When i contacted my nearest blue dart office they asked me to file a complain. The amazon replied that it's blue dart's fault and they have successfully received the package and they should have checked the product before taking it and i nowhere pasted the label on the package on the package. I still have the tupperware bottle with me and the other package i haven't got yet. The package was returned on 23 may. The amazon customer care told that the package will be returned within few days. But it never returned
Please contact me on - [protected]

My pan card is return undelivered with out any attempt or any call to me... Pan drhpp4512d allotted for ack [protected]. Card sent by blue dart awb [protected]. Expected del dt. 22/05/17. Visit https://tin.tin.nsdl.com/pantan/
But it is returned... It is big issue of your laziness..

Mera courier time pe nahi pahocha isse .mujhe bahot problem. Ho rahi hai koi phone nahi aaya koi aur mai kar raha tha toh receive nahi ho raha mujhe 5 June ko 10 am pe nikalna hai air aaj sunday I m in big problem mujhe courier aaj chahye mujhe kal suba nikalna hai 10 baje USSe pahle courier chahye mujhe koi contact bhi nahi kiya gaya isiliye mujhe asuvidha hui aaj 4 June hai mera courier 27 ko dispatch ho gaya thaa mera contact no [protected] hai please help ser

Its been 10 days and showing same status on tracking site. Bluedart did not even bother to call me to confirm address. I give same address for all courier they can reach at my home without any problem but bluedard is not able to locate my home??? And this is not first time. Whenever i gets courier through bluedart i face same problem.

Very poor service bluedart

When i call the kukatpally blue dart centre the phone was ringing they lift my call and rejected repeated times they playing like games with customers plz take an action i have trusted blue dart is an best service but 1st time it's toooo bad i want to change my address to deliver item they are disroying the lot of people s trust and lot of confidence

Dear blue dart
I ordered a dlink wifi router on paytm today order was attempted delivery by one of your courier boy actually i was in office its near to delivery address not more than 500 meters he said i cant come u come to our office and collect parcel... This is not a good cuatomer service he has to respectful to cuatomers
My parcel tracking number is your order will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

I bring a courier from Delhi before 5 days but I don't receive the delivery till now...
I continue call nd contacted with the staff bt they are giving excuses .so please help me nd deliverd my courier .

My lc documents are choked in one of your outlets since 5 days in rdc, rajnagar ghaziabad... It was send by hdfc bank noida branch but mistakenly the old address of the firm was posted on it.. Today the bank send an email to your concerned outlet for the delivery of documents in the hdfc bank rdc rajnagar branch ghaziabad but they have refused to deliver it on the rdc rajnagar branch... My docket no. Is[protected] and i want it asap... As i have to bear the loss caused by your company...

Look into the matter as there should be procedure to change the address or rectify it and get delivered on rdc rajnagar ghaziabad branch of hdfc bank...

Hi Team,

I have to receive a credit card from SBI and shipment number is [protected]. Currently I am out of India and will be back on 20th Jun, 2017.

Request you to deliver my courier on the same date by 2:00 PM onwards or pls handover to my apartment watchman Srinu.

My contact details - [protected](IND), [protected] (KSA)

Mail ID : [protected]@gmail.com

Please let me know if you need any details from my end.

Many thanks for your help in advance.

Best Regards
Amardeep K

I was waiting from last 5 days still I am not getting my Welcome KIT which was sent through Blue Dart and Blue dart not contacting me as well but when I track my courier on blue dart application, it was always showing me undelivered. I am really frustrated now, the service of Blue Dart is hell. If you are delivering something you should contact the concern person, if he is not able to pick your call then it's him or her fault. Don't know when I will be receive my Welcom KIT.

Thanks
Prince Madnani
CTC No.: [protected]

Hi team,
This is regarding waybill no : [protected]. As per the tracking status, its stated as below:
Reference no : [protected]
Pickup date : 27 may 2017
From : chennai
To : kelambakkam
Status prohibited area-entry restricted for delivery
Expected date of delivery 29 may 2017
I couldnt received any communication till now. When i call customer care, they are stating that you will receive message. When customer will receive message? It has been 3 days, no communication has received from your end. Is this the way of approach your service?

This courier as per status the delivery was attempted 26th, 27th and 28th may of 2017. when I checked the entry on the entrance gate, there was no entry on these dates. I continuously followed up with the courier staff to deliver by 31st May 2017 and they promised to deliver the same before 12 pm anytime. I have been following up with staff to deliver at the address and they kept delaying the courier. I was ultimately forced to visit their office in Sector 63 to collect the courier. For which again, I was told to collect from petrol pump and not from office. After I collected, the staff again complained to my husband that I have collected the courier from the petrol pump. The Blue Dart services are pathetic and staffs are lethargic.

Waybill number : [protected]
the above material was very urgent, hence it hasbeen sent by bluedart on priority, but as per current status showing network issue, will impact delivery.
We have also talked with customer care saying due to overload in first trip material will be sent on next trip . What is it ???
material was very urgent for us .

Sub: complaint againt blue dart express ltd. (Courier service) dhuri. Office opp. Makhan spare parts, kakarwal chowk. Dhuri. Distt sangrur
Respected sir,
That i sumit kumar s/o sh. Hans raj r/o ward no. 15-c/19 tehsil mohalla dhuri. That i purchased a mobile phone of company mi value of approximately rs. 9999 via online and cash on delivery vide order no.[protected]and courier no.[protected].
That on the day of delivery, i was out of city and could not received the courier. But the bill of that mobile was on my name. The said courier company had to return that mobile to company but they kept with themselves or sold to someone else instead and i received a delivery message and email from the company.
That the said courier service instead of to return the mobile to company, have sold it. They have cheated upon me and had breach my trust because the said bill is on my name.
It is respectfully prayed that please take necessary legal action against the said courier service.
Your sincerely
Sumit kumar
[protected]

Dear team,

I have major complaint with you regarding delivery of official courier, your co in busy to deliver only parcel of amazon in chhindwara, madhya pradesh-480001, i have an urgent courier but in your chhindwara office nobody giving proper response, even attention for official courier they stated that there are lot of online shopping courier pending to deliver.
Apart from your courier shree maruti courier is giving proper response, they are prompt for their services. My pod no-[protected] dispatched from bhopal-mp still i have not received the same till today its very urgent courier i am working in finance co now today is month end, please do the needful my contact no is -[protected]

Hello, I have sent a courier from GZB to FBD via blue dart and i must say services are very bad. It just not service but the counterpart of blue dart in FBD was a cheap and arrogant guy which was using abusive language and threatened me to return the courier. My father visited him to pick the courier when he denied to deliver it at home, he misbehaved with him.

Here is the details of the courier and concerned guy number:
1. Courier no : [protected]
2. Mobile no of the concerned person : [protected]

Please help.

Thank you.

Regards,
Anurag Kushwaha
Mob: [protected]

Bluedart assured delivery by 12 noon on 31st May 2017 and charged Rs. 150/- extra for the service. But its past delivery time and the item has still not been delivered. Its cheating.

I had sent two cartons and a trolley bag from Bluedart, Thaillavaram, Chennai to Patna, Bihar on 15/05/2017 via AWB no. - [protected]. I received the package on 20/05/2017 but it wasn't the boxes and trolley bag which were sent. The packages which were received were two cartons and one backpack. So, I refused the package and did not receive them. My best guess is that they had pasted my delivery slip on some different box as I could recognise the boxes which I received were of a person who had also come to send his package on the same day.
I contacted bluedart and a person named Mr. Vimal R, Sr. Executive- Customer Service assisted me. He had been really helpful and has been following up on this issue since then. It was soon found that my packages were wrongly sent to Kochi. They informed me that it will be forwarded to me very soon. They also told me they had to verify the boxes so they needed to open it. So they opened my boxes and sent me the pictures which I confirmed were mine. They sent me my package via the consignment AWB no. [protected] which was supposed to reach me by 30/05/2017. But I haven't received the packages as of yet on 31/05/2017. The status of the consignment shows that it is in Kona warehouse since 28/05/2017. I contacted Mr. Vimal on this, he informed me that 2 out of the 3 pieces were received at Kona warehouse hub and the third piece is missing. Mr. Vimal has assured me that I would be getting the packages. He told me that he would ensure that the received 2 boxes would be forwarded to me and the remaining 1 box would be sent to me later.
It deeply saddens me seeing this type of negligence and unprofessional service by bluedart.https://www.consumercomplaints.in/new_complaint/#
My consignment contains some important documents which I require urgently.
Please make sure that the my consignment is delivered as soon as possible.

Souvik Das