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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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P
from Atraulia, Uttar Pradesh
May 11, 2017
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Address: Faizabad, Uttar Pradesh, 224001
Website: www.bluedart.com

Your delivery boy does not want to work he was 200 meters away from my house and was insisting me on coming there and receiving the parcel and when I said to him to come to my address he replied that he will send someone else tomorrow so if I do not do as he says he will return my parcel seems like he pays me and it's my duty to go and collect it the number from which he called was [protected] and my blue dart tracking number is [protected] please insure that he does not do this again
Blue Dart Express customer support has been notified about the posted complaint.
May 12, 2017
Updated by [email protected]
so far there is no call or person who came to deliver my product so i called blue dart and spoke to sarnendu dey about the same and he said that he will look into this and my courier will be delivered by 05/13/2017 and it can not be done today what a shame its a very small city and it can be done in 15 minutes
well now blue dart sent me the message that my order was delivered at 16.22 and the message was delivered at 8.48 but I did not get anything of that sort in fact the message says that i received it which is a false information so I called amazon since that is the place where I bought the product from and I spoke to Amit there and he assured me that it would be delivered on 15/05/2016 to me now I do not think that blue dart is taking the complaint seriously and doing anything about it so I think some strict actions are supposed to be taken against them
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    Rajkarn
    from Noida, Uttar Pradesh
    May 11, 2017
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    Address: +91

    Dear sir ji Nmaste my name Rajinder Singh from Lehra gaga dist Sangrur pb.148031
    Hum shop clues & other company se shopping kerte hain but Jo humara product hai vo humare Ghar tak nhi dear mata ji or dealer phone kerta hai ki aap product yaha humari shop se ke jai agar nhi aye to hum product vapis when denge meri aap ji se Requesthai ki humare jitne bhi product aate hain vo humare Ghar tak bheje jaye ji
    Thanks with regards
    Rajinder Singh
    Contact no. [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      Sandeep Nisal
      from Phaltan, Maharashtra
      May 11, 2017
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      Address: Nashik, Maharashtra, 422101

      My name is sandeep nisal, my bank send me credit card statement through blue dart its number is awb [protected]. From last one year i got my statement by courier properly and suddenly from last two - thre month i did not get any courier even they not trying to call me and i got message that your are address is incomplete so how it is possible, i got my courier from last one year on same address so it is incomplete now. Also behavior of executive of blue dart on phone is very bad they ask mi tell me your shop no. I am giving my home address already with all details, so is there any home that have shop no. Too??? Totally unexpected from this guys. So i want my courier on same address asap.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        rahulkajawe
        from Mumbai, Maharashtra
        May 11, 2017
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        Address: Thane, Maharashtra, 400608

        Hi i received sms dt 10.05.17 that my shipment ([protected]) will be received today. However my family member has office time 11. Am onward. I tried to call on tollfree and service centre to inform this. However noone has pick the call. The person left one card informing they were here on 10.15 but we present at our location till 11.00.
        This is imp shipment for me

        Rahul kajawe
        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          Manish@sagar
          from Pune, Maharashtra
          May 10, 2017
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          Address: Agra, Uttar Pradesh, 282005
          Website: www.bluedart.com

          My mom's pan card named chandrawati has not been delivered to me along two month. This is very important document. Your courier person name - jaaved from sikandra agra (Up) branch. This person is not delivered my document. I contact with him but he is not replied to me. And this person delivered my document in wrong address. Then that blue dart agent call me today from some where to come and get your pan card. But when i reached there he goes away. I called him again but he said he will delever it later then cut the phone. This person contact no.[protected]
          Kindly provide my document its very urgent...
          My courier no. Is [protected]
          Aug 7, 2021
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
          Service is bad they will not call before delivery, if door closed they will take it back without intimating customer . no updated till we call and ask if courier is not received
          Inconvenience caused is highly regretted. Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
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            F
            Faraz Ahmed Inam
            from Delhi, Delhi
            May 10, 2017
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            Address: Aligarh, Uttar Pradesh, 202002
            Website: www.bluedart.com/bdmanagement.html

            Dear Bluedart representative,

            AWB Number: [protected]

            I would like to bring to your notice that your delivery agent is giving false information again and again. We were at home for all day on 6th May on which your your first delivery attempt failed. On May 8th again my wife was at home all day and still it says that the delivery attempt failed. On May 9th again the same story was repeated. All these are clear lies. On May 8th, after the second delivery attempt failure I called the Bluedart costumer support centre and they assured me that this issue will be taken care of but still nothing happened and the same story was repeated again. I even asked the customer support guy to inform your delivery agent to give me a call when he is coming but still I haven't received any calls from your delivery agent at all.

            I hope you will take the issue seriously.
            Blue Dart Express customer support has been notified about the posted complaint.
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              shyamms
              from Noida, Uttar Pradesh
              May 10, 2017
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              Address: 282007
              Website: bluedart

              My document has not been delivered to me along one month. This is very important document. My bill no.[protected], your courier person name - jaaved from sikandra agra (Up) branch. This person is not delivered my document. I contact with him but he is not replied to me. And this person delivered my document in wrong address. This person contact no. [protected]
              Kindly provide my document its very urgent.
              May 11, 2017
              Complaint marked as Resolved 
              Blue Dart Express customer support has been notified about the posted complaint.
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                P
                Pradeeep2494
                from Bengaluru, Karnataka
                May 9, 2017
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                Address: 560073

                I got a message saying "your shipment from citibank is dispatched through blue dart awb [protected] will be delivered by 08-may-17". But it is 9th already and i haven't got the product. Also when i try tracking, it is showing as "undelivered package held at location" i haven't received any calls from delivery personal also. Please resolve this issue asap.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Shabir Kolu
                  from Jammu, Jammu and Kashmir
                  May 9, 2017
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                  Address: Srinagar, Jammu and Kashmir, 190001
                  Website: www.bluedart.com/maintracking.html

                  Hello there

                  Blue Dart should either shut their courier services in the Srinagar City or they must change the Management working in LALCHOWK SERVICE CENTRE.
                  My consignment was not delivered on time despite several call reminders to their office. The management is so rude that hardly any one bothers to even reply back. They either put the call on hold or just disconnect it right away.
                  Despite all this experiance, i choose to have a patience & waited for their self concious to realise of what thay are doing.
                  lastly i was surprised, when i got the sms saying, " Delivery attempt failed due to the in correct address". My Consignment is having 100% correct address along with the working contact number [protected]. I decided to check the online status, it shows the same status, "Consignee'S Address Incorrect". I use to do online shopping most of the time. I never faced such a problem. I always get my consignments on time at the very same address.
                  The reality is that, they don't want to deliver the consignment coz either they had tempered with it or they have just lost it. If that was the case then they should have tell me frankly about the actual problem. Now they are misleding the Blue Dart Express by updating the status by "Consignee'S Address Incorrect". I still believe that Blue Dart Courier service is a professional company. At the same time i am disappointed with the way i had a an over all pretty bad experiance with Blue Dart Express.
                  Now i don't expect that this consignment will be delivered at all, coz now aftering writing this complaint. They (LALCHOWK SERVICE CENTRE) will do all they can in order to hide the reality.
                  Hope Blue Dart Will Take A Serious Note So That Other People Won't Face The Same Problem Again.
                  Snapdeal order #: [protected]
                  Tracking #: [protected]

                  With Regards
                  Shabir Ahmad Kolu
                  [protected]
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear Shabir Kolu,

                  Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                  Regards,
                  Team Snapdeal
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                    Bheemappa Bandikeri
                    from Gurgaon, Haryana
                    May 9, 2017
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                    Address: 560043
                    Website: www.bluedart.com

                    @BlueDartTweets Cont.. AWB: [protected]. I have been always facing problem with bluedart courier that my items will not be delivered in time or even they don't attempt to deliver the items to my address. I am staying in Bangalore only not in some Jungle. I would like to know the reason for not delivering the items to the following address /area. For the above mentioned AWB, the status says that pin code is wrong. I would like to know how the folliwing pin code for the following area is wrong. When other couriers are able to deliver the items to same area with pin code mentioned thereof, why not bluedart courier.? If you don't want deliver the item to the following area, why do you accept the item?
                    Address/area : Manjunath Nagar Kalkere Hormavu Post Bangalore 560043
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      Divya Kesharaju
                      from Hyderabad, Telangana
                      May 9, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500034

                      I have applied for a Trust PAN card in Hyderabad on 10 March 2017. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status today, I got the following message:

                      "Your PAN card has been dispatched on 13 April 2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 23 April 2017."

                      Immediately with the given airway bill number I checked at Blue dart website to track the status, but they have returned to NSDL RTOS already on 25th April 2017. There was no call from Blue Dart Express till date and no one from Bluedart came at my door. I was available on those days.

                      Thus sir, I kindly request you to take this complaint as serious and grant me the PAN Card at the earliest.

                      Acknowledgement No: [protected]
                      Alotted PAN No: AACTB9985H

                      Yours truly,
                      Devika Rani Rao
                      +[protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched by Registered/Speed Post on 11-May-2017.
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                        K
                        kumarru
                        from Bengaluru, Karnataka
                        May 9, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201007

                        I ram kumar do hereby register my complaint regarding non receipt of pan card sent by the department through blue dart courier way bill no. [protected]. Shipment arrived at your indirapuram service centre on 2nd may 2017. I have called indirapuram service centre from past 4 days and also told them nearest landmark to my home but till date i have not received the courier. The courier is urgent for me. Such type of service is not expected from blue dart

                        Contact number : +91-[protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Inconvenience caused is highly regretted. Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
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                          P
                          Pratik Lakhpatwala
                          May 8, 2017
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                          Address: 400086

                          Hello,
                          As I am out of India for a short term work, my sister received a call for my courier which was sent to our old address.
                          As she was in a meeting, she was not able to get information with regards to the courier tracking id and also the caller's name. The called claimed to be calling from Bluedart ghatkopar office and asked my sister to collect my courier from the ghatkopar office.
                          When my sister visited the bluedart office, the bluedart employees denied of any courier on my name and asked her to leave. This happened twice once with my sister and the next day with my mother.

                          As I am abroad, I am worried that my courier which will have important documents might get miss placed or lost. I would request Bluedart to kindly provide me with the courier tracking id or help me track the status of my courier

                          Regards,
                          Pratik Lakhpatwala
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Dev Katoch
                            from Sopur, Jammu and Kashmir
                            May 8, 2017
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                            Address: Jammu, Jammu and Kashmir, 180001
                            Website: Www.Bluedart.com

                            I have a shipment shipped through Bluedart but it is being delayed everyday with false excuses like Consignee out of station, address unlocatable.
                            I have received one shipment from them the same day without any problem but they are not delivering the shipment with
                            AWB [protected]
                            The service center doesn't pickup the phone and the shipment is not being delivered please help me.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Prakhar Godara
                              from Kanpur, Uttar Pradesh
                              May 8, 2017
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                              Address: Kanpur, Uttar Pradesh, 208016
                              Website: www.bluedart.com

                              I am waiting for my VISA documents which were couriered to me VFS global (Delhi to Kanpur). The shipment was supposed to reach(IIT Kanpur) by 8th May, 2017. I was waiting for these crucial documents as the site said "Shipment Out For Delivery" for the whole day. I was not contacted by anyone and now it says "Consignee Refusing To Give Necessary Identification".

                              Even the helpline was also not very helpful. I have a train tomorrow evening, and in case I do not receive the shipment before then, I will suffer huge loses (financially and otherwise). I have been put in a very helpless state because I am not even being allowed to pick the shipment myself.

                              So in conclusion, they are not contacting me and letting me know the true state of the situation and I am being asked to not do anything myself. Now I wish to know, who would be responsible for the loses I would incur due to such a pathetic service.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Yogesh Salave
                                from Morjim, Goa
                                May 8, 2017
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                                Address: Pune, Maharashtra
                                Website: Www.bluedart.com

                                Today i went to blue dart, vimanagar office as my shipment # [protected] was supposed to be delivered by 6/5/2017 but i didn't receive any call regarding this. I have rented my flat and currently i'm staying at mumbai, i had to travel from mumbai just to inquire about my shipment as the customer care number wasn't in service and when i was there i received (Faced) following service
                                1. The person asked what it was i told him that i am expecting bank documents, the person spent half an hour to find my parcel and then said shipment contains bank docs we can not give you here, you will get the parcel at home address even after showing him all my documents and id cards, a message, driving licence, passport etc. And telling him that i have shifted to mumbai. He was like, stay at given address to get the parcel.
                                2. I asked for the manager, mr. Vinod wadmare, employee id : p16354, he was having the same rude and casual behaviour it was complete waste talking to him, he also suggested in my case "get your documents from bank only"
                                3. When i asked why i didn't receive any call, he said we can't call each and every person.
                                4. Found no complaints registere when asked.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  GIRRAJ TAMBI
                                  from Dhaka, Bihar
                                  May 8, 2017
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                                  Address: Jaipur, Rajasthan, 302029

                                  We have many followup this courier delivery in my office, tracking according this courier reached in Jaipur office date 06.05.2017
                                  but not received till today

                                  Jaipur office Phone no.[protected] not pick form three days, yhis courier booking date 04.05.2017

                                  so blue dart services very very poor

                                  pls this complaint register

                                  My full address is
                                  S.G. fashion
                                  plot no. 76, Mahaveer Nagar-X
                                  Sanganer, Jaipur-302029
                                  ph. [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  My sbi credit card was suppose to deliver on 30 April but till date that is 2nd may I have not received my credit card.I got the call from bluedart on 28th april only about delivery of my card within 2 days but they have not delivered till now.plz help
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                                    khosla_manu
                                    from Mumbai, Maharashtra
                                    May 8, 2017
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                                    Address: Amritsar, Punjab, 143001

                                    My two parcels are lying at amritsar blue dart office.
                                    No one has attempted the delivery and updated the status as unlocatable address where i have already recd 2 packets earlier at same address thru blue dart. Please deliver the packets as they are urgent.
                                    [protected]
                                    [protected]
                                    Please call me i[censored] face any issue in delivering.

                                    Manu
                                    [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    May 08, 2017
                                    Updated by khosla_manu
                                    My two parcels are lying at amritsar blue dart office.
                                    No one has attempted the delivery and updated the status as unlocatable address where i have already recd 2 packets earlier at same address thru blue dart. Please deliver the packets as they are urgent.
                                    [protected]
                                    [protected]
                                    Please call me i[censored] face any issue in delivering.
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                                      saikats4
                                      from Asansol, West Bengal
                                      May 7, 2017
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                                      Address: 735203
                                      Website: bluedart.com express

                                      By bill no [protected] ad by reference no 1613t27517... Netmeds products. Sir my deliverry area shyamal dutta binnaguri tea garden near factory gate shyamal dutta staff house and in this area why not delivered my home. Bluedart site declined the in this area outside delivery area why sir?? This area not a restricted area. Plz help and delivered the product my home. My phone number is [protected] and email address is [protected]@gmail.com and my name is shyamal dutta
                                      +1 photos
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                                        Sumitdasbiswas
                                        from Hyderabad, Telangana
                                        May 7, 2017
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                                        Address: 500007

                                        Blue dart from last two months captured my credit card and not delivering to me. They directly saying that they will not deliver my card on my address because I didn't provide door number. But my delivery address is my office address and there is no door number. Please help me on this. Many times I called to Blu dart but they are not receiving my call. Today I called them and they are talking very rudely and just saying that they will not deliver my card to my address.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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