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Blue Dart Express Complaints & Reviews

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Updated: Aug 27, 2026
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I
Istkar Ali
from New Delhi, Delhi
Jun 14, 2017
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Address: New Delhi, Delhi, 110075
Website: www.bluedart.com

Dear team

My name is arif khan my way bill no-[protected] & ref no-ev[protected]. I am working with nextra teleservices as a business partner sometimes i will be not available on the office adddress but without any information you have updated my status shifted to another place but i stay on the same address. Yesterday i got a call for delivery from your customer care. He said to me your card will be delivered between 3 to 4 pm. But nobody came here or i dint get another call for delivery.
If you can't delivered my credit card. If anything happened with that. Then i m not responsible for that. I hope you will update me same asap.
Regards
Arif khan
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    alisha1991
    from New Delhi, Delhi
    Jun 14, 2017
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    Address: New Delhi, Delhi, 110055
    Website: www.bluedart.com

    Executive was not ready to accept the changes and was very rude and said the coins are not of good quality. One can understand about the quality of a note but of coin..
    My order price was 245 and i was giving him 45rs change 1. E 3 coins of 10rs and and 3 coins of 5 rs.
    He even said give e 50rs note and was not returning 5 rs back.
    And when i asked him about his name he said "do whatever you want to in a very rude manner..

    This is his contact number - [protected]
    From blue dart express.
    Blue Dart Express customer support has been notified about the posted complaint.
    Online tracker says my office was closed where as my office run 24*7, please refer attached picture file.
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      B
      Bhanu LIC
      from Kangayam, Tamil Nadu
      Jun 13, 2017
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      Address: Krishna, Andhra Pradesh, 521001

      My name bhanu chandar and my shop name is saai lakshmi textiles cloth bazar machilipatnam​ 521001 iam not received my consignment no [protected]. Pls cheak and rectify the probalam. My booking date 6-6-17. Iam cheak the your bluedart trackingmy packet in hyderabad wherehouse in 8-6-17. So please solve the problem.
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        V
        vijay090
        from Hyderabad, Telangana
        Jun 13, 2017
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        Address: Hyderabad, Andhra Pradesh, 500058

        Track no.[protected]

        Till now didn't received my courier and status showing consignee shifted to other address and after that wrong pin code. What the delivery boy doing with my courier, i want the explanation from your end and reason behind the negligence, time lag. Frustrated with your service

        Hope the courier will be received by tomorrow.

        Thanks
        S vijay kumar
        [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Tracking no. [protected]
        order id..ORD2A51FF8EE14B246

        PLEASE RETURN MY PARCEL AT A ADELIVERY PLACE..
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          S
          sanghamitra pattanaik
          from Vadodara, Gujarat
          Jun 13, 2017
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          Address: Hyderabad, Andhra Pradesh, 500048

          Very frustrating... They are not issuing my credit card to my new address which is already updated with the bank.

          When checked with sbi bank, they said they have already updated my new address and have dispatched to new address.. But bluedart person was very rude and said he has my old adddress and will not give my card.

          Need immediate action on this and most important bluedart numbers are not working.
          Blue Dart Express customer support has been notified about the posted complaint.
          Dear Sir/Mam,

          This complaint is regarding the Non-Delivery of PAN cards sent by Income Tax Department and your Blue Dart office doesnot deliver to the said address and ultimately those pan cards remains undelivered and sent back to the Sender i/e IT Dept.
          Please Look into the matter and do the needful.
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            S
            Sunil Lovevanshi
            from Bhopal, Madhya Pradesh
            Jun 13, 2017
            Resolved
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            Resolved

            Address: Dhar, Madhya Pradesh, 454001

            Dear sir,

            I have applied for pan card by filling the form 49a at pan centre managed by nsdl in trade world, a wing, 4th & 5th floors, kamala mills compound, lower parel, mumbai - 400 013. May19, 2017 i didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on june 02, 2017, i got the following message:

            "your pan card has been dispatched on 30 may 2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 01june2017."

            Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 02 june 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

            Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

            Acknowledgement no: [protected]
            Alotted pan no: asopl5874d

            Yours truly,
            Sunil lovevanshi
            +91-[protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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              A
              Arjun Hess
              from Bhubaneshwar, Odisha
              Jun 13, 2017
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              Address: Khordha, Odisha, 751012
              Website: www.bluedart.com

              My product having Way Bill No.[protected] has been reached in Bhubaneswar on 07.06.2017. By online tracking)

              But till date it has not been delivered to me.

              This product very urgent to my ill mother.

              Kindly take necessary steps to deliver my product immediately.
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                V
                Vineeth AS (CEC-LM)
                from Bidar, Karnataka
                Jun 12, 2017
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                Address: Kollam, Kerala, 691001

                My shipment has received at your office on saturday and one person spoke to me and said it's been 6 o ' clock will deliver it on monday. I visited your office for my shipment from there i got information that my shipment is with the executive and i contacted him over phone and he agreed to deliver my shipment at my address. But didn't got any further calls and he didn't attend my call also. Now i got a msg saying that my address was incomplete... I don't know what the hell is going on.. My office is at the heart of city.. Then how it become incomplete address.. I want my shipment tomorrow itself... For your info iam again submitting my address here.. Vineeth a s, instakart pvt ltd, 2nd floor kurumpelil building, polayathod jn, kollam. Land mark.. Dominos pizzas..

                Iam also working with a courier firm and very disappointed with your pathetic service.. Are your guys are not there to deliver shipments??? My awb no:[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Along Imchen Newmai
                  from Lala, Assam
                  Jun 12, 2017
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                  Address: 797001

                  The customer care executive,
                  Much have been said and complained about in social platforms about the horrible delivery provided by bluedart kohima branch but no such action, or visible changes have been made.
                  I have ordered some items from lenskart which have been sent through bluedart. I received a message asking me to come collect it from the main office, kohima.
                  If it is a delivery service, why isnt it delivering the items to the address given?
                  The other courier companies here, like aramex delivers it to our doorsteps.
                  The delivery address provided on the said package is one of the easiest locations to deliver to.
                  Highly disappointed with the service here.
                  I am sure you may have received enormous amount of complaints from customers or victims if i have to put it that way. And nothing has been done.
                  I am still to receive my package at my doorstep.
                  We are not ignorant and i am on the verge of filing a lawsuit against this branch.

                  Regards,
                  A concerned citizen of kohima.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    kamal8362
                    from Delhi, Delhi
                    Jun 11, 2017
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                    Address: New Delhi, Delhi, 110086
                    Website: www.bluedart.com

                    My shipment number aaw# [protected] not delivered to my address but i received msg from bluedart for my shipment delivered tto suraj but we dont know suraj
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jun 11, 2017
                    Updated by kamal8362
                    bluedart shimpment number [protected] not delivered
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                      A
                      Aadi98999
                      from Gurgaon, Haryana
                      Jun 11, 2017
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                      My pan card with acknowledgement number : [protected] it has been dispatched through blue dart express and status shows that my consignment is returned to origin at shipper's request because of consignee's address incorrect...
                      But i always receive my things at same address...
                      Blue dart way bill number is: [protected]
                      So, kindly tell me when i'll get my pan card...
                      I need my pan card very urgently to join my job so please deliver it as soon as possible.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jun 11, 2017
                      Updated by Aadi98999
                      Email:- [protected]@gmail.com
                      Contact No. [protected]/[protected]
                      Jun 21, 2017
                      Updated by Aadi98999
                      When will I get my PANCARD
                      Kindly check and inform me my material was reached to the bangalore. my receipt no:[protected], mettur dam branch, salem.
                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                        V
                        Vvb Krishna Mylavarapu
                        from Chandur, Telangana
                        Jun 10, 2017
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                        Address: Vizianagaram, Andhra Pradesh, 535006

                        My waybill no is [protected], and every time office boy called me and said your address is out of delivery area. Is there any measurement area to deliver the item? Very bad service from vizianagaram blue dart. Blue dart office is 5 km from my house. Working people are not available every time to pickup their call. With that reason only they updated status as out of delivery area.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Courier not delivered Docket No.[protected] dt.05.06.2017 Amt. 310/= for L&T Ahmedabad.
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                          A
                          Anumoy Das
                          from Numaligarh, Assam
                          Jun 10, 2017
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                          Address: Nagaon, Assam, 782435
                          Website: www.bluedart.com

                          This is a service industry, your approach to customers is main usp.
                          Bluedart should have strong regulation for such distributors who misbehave with customers.
                          Went to the manager to enquire about my package but he replied in such an unprofessional manner as if he was doing me a favour by talking and refused to say when my package will be delivered.
                          So i want to complain against bluedart hojai distributor. Hojai, nagaon, assam. Pin 782435.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Please help re-dispatch my pan card. it has been returned as we were not available at the address, please attempt it again, I shall be highly thankful to you.

                          details:

                          Ack# [protected], waybill # [protected], Pan# AABCW9990K

                          DILIP PATEL
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                            S
                            Ss.kanwar
                            from Gurgaon, Haryana
                            Jun 24, 2017
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                            Address: New Delhi, Delhi, 110085

                            Pan card was booked wide waybill awb[protected]. Was returned on the basis that blue dart made call could not be connected. And reasons given no such address found. If anybody come to deliver no. This type of careless activities only loose trust on blue dart.
                            If company has no solution for complaints and they can't act against employees..
                            What is use of this fake complaint site... To make users fool???
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              J
                              Janani Muthaiyan
                              from Yamunanagar, Haryana
                              Jun 9, 2017
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                              Address: Tiruchirappalli, Tamil Nadu, 320005

                              The delivery person called to mobile for address clarification to dispatch the package. Since i am a working person am not able to reach on time. I called back after few mins the person is saying that we have asked for the person in the concern address, the address is invalid he added. I was officially working at home on the day he called. He irresponsibly put off the call. Blue dart always doing like this. The person is not actually delivering to the address. Later they us and will ask to pick at the courier office. The service is too bad always.

                              The person called is dinesh and the contact no is [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                Martinc
                                from Coimbatore, Tamil Nadu
                                Jun 9, 2017
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                                Address: 620001
                                Website: www.bluedart.com/servlet/RoutingServlet

                                The consignment [protected] was booked for me from eMudhra, Bangalore to my address in Trichy on 2nd June 2017.
                                I was not aware of the cosignment being sent thro' Blue dart or the consignment no. However as scheduled the consignment has reached on 5th June, but it was not delivered to me. There was no phone call from any one from Blue dart.
                                I am residing in Karumandapam, Trichy-1 a prime location of Trichy city and I am regular customer of Bluedart and to mention a sample [protected] was my last transaction received at the same address in April 2017.
                                But surprisingly this time some one found this address to be insufficient and has been entering my address as incorrect and no landmark etc etc, and did not even bother to inform at my mobile no entered in the package..Moreover as seen in the tracking (attached below) the area is wrongly mentioned as KK nagar (620021), where as I am residing at Karumandapam.
                                Having contacted the sender at Bangalore by chance on 9th June, I got the consignment no., and as per the tracking called, BlueDart, KK Nagar, Trichy at [protected], and was given the Main office no in Trichy Thillainagar. But both the given nos 2750193 and 2750230 were not answering and I had to go all the way to this office to collect the consignment myself.

                                All this was due to the reckless behavior of someone at Blue Dart, Trichy. And the person at the counter when I told that I want to submit a written complaint was not at all worried and was showing me the toll free no. I am very much discouraged by this reckless behavior of your staff and demand that you make a through inquiry and take proper action on this person, and provide feedback to me on the issue. I am also copying this complaint onto customer complaints website and expect prompt and proper redressal.

                                Warm regards,
                                Martin Charles.
                                [protected]

                                Waybill No : [protected]
                                Pickup Date 02 June 2017
                                From Bangalore
                                To Tiruchirapalli
                                Status Consignee'S Address Incomplete/Landmark
                                Needed
                                Expected Date of Delivery 05 June 2017

                                Status and Scans
                                Location Details Date Time *
                                Waybill No : [protected]
                                Trichy Kk Nagar Undelivered Shipment Held At Location 09-Jun-2017 08:29
                                Trichy Kk Nagar Undelivered Shipment Held At Location 08-Jun-2017 08:06
                                Trichy Kk Nagar Undelivered Shipment Held At Location 07-Jun-2017 08:05
                                Trichy Kk Nagar Undelivered Shipment Held At Location 06-Jun-2017 08:11
                                Trichy Kk Nagar Consignee'S Address Incomplete/Landmark Needed 05-Jun-2017 15:05
                                Trichy Kk Nagar Shipment Out For Delivery 05-Jun-2017 10:39
                                Trichy Kk Nagar Shipment Arrived 05-Jun-2017 07:51
                                Trichy Kk Nagar Shipment Arrived 05-Jun-2017 07:46
                                Trz Service Centre Shipment Further Connected 05-Jun-2017 05:28
                                Trz Service Centre Shipment Arrived 05-Jun-2017 05:22
                                Salem Hub Shipment Further Connected 04-Jun-2017 03:23
                                Salem Hub Shipment Arrived At Hub 03-Jun-2017 07:42
                                Bial Hub Shipment Further Connected 03-Jun-2017 00:53
                                Bial Hub Shipment Arrived At Hub 03-Jun-2017 00:04
                                Pnr Service Centre Shipment Further Connected 02-Jun-2017 22:32
                                Pnr Service Centre Shipment Arrived 02-Jun-2017 19:19
                                * - 24 Hr Format
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mothewar Jagadeesh
                                  from Bengaluru, Karnataka
                                  Jun 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Nizamabad, Andhra Pradesh, 503201
                                  Website: bluedart.com

                                  My pan card with acknowledgement number : [protected]
                                  Has been dispatched through blue dart express but status shows that it has been sent back to nsdl rtos, as the region is out of service area for blue dart.
                                  Blue dart way bill number is: [protected].
                                  So, kindly tell me when i'll get my pan card delivered to me.
                                  I need my pan card to join my job so please respond as soon as possible.
                                  Thank you

                                  Jagadeesh mothewar
                                  Email: [protected]@gmail.com
                                  Mobile: [protected]
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Wrongly showing status as Consignee out of station as we asked to deliver on weekend.

                                  Below is the Tracking No:
                                  AWB#[protected]
                                  Dear Jagadeesh,

                                  Your PAN card has been re-dispatched on June 12, 2017 by Speed Post vide AWB no.EA[protected]IN
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                                    S
                                    Suram Dogra
                                    from Delhi, Delhi
                                    Jun 9, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110017

                                    My way bill number is [protected], my name is Anjuta Luitel, i continuously tracking my pan card courses status since 30 May, but we didn't received yesterday i checked the status it was shoun shipment address was closed, and it was returned to origin,
                                    no body came to home, neither give us a call regarding our shipment i would request kindly look in to the matter this is not we expected from blue dart so casual in government document m requesting kindly take strict action on your careless staff.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Kindly provide us with your 15 digit PAN Acknowledgement number to check & resolve your grievance.
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                                      A
                                      Abhipal paladiya
                                      from Bengaluru, Karnataka
                                      Jun 8, 2017
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                                      Address: Surat, Gujarat, 395006

                                      Tracking number [protected]
                                      Courier company bluedart

                                      Mera mi ka mobile aane wala tha par delivery boy ne intentionally delivery nahi di kyoki usko aisa bola ki ki ground floor pe delivery de do to woh delivery kiye bina hi chala gya... Worst service given by delivery boy.

                                      My mobile number is [protected]
                                      My email [protected]@gmail.com

                                      Delivery boy mobile number [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Blue Dart service is very poor very bad very very bad please call me[protected]
                                      Blue dart has picked up the shoes from my house. And has not given any slip. I have returned my shoes in feb 2017. And the money is not creditted in my account. I have bought that shoes form AMAZON.

                                      PLEASE RESOLVE THE PROBLEM.
                                      RAJAT SHARMA
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                                        S
                                        soso26
                                        from Bengaluru, Karnataka
                                        Jun 8, 2017
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                                        Awb:[protected]
                                        Ordered via amazon.
                                        Constanty showing delay with the reason as "delay caused beyond control".
                                        Item to be delivered is stuck in delhi hub for past 4 days.
                                        Please explain the cause of delay and let know when the package will be received
                                        Attached screenshot of the shipment details.
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