Blue Dart Express Complaints & Reviews

Hello,
As I am out of India for a short term work, my sister received a call for my courier which was sent to our old address.
As she was in a meeting, she was not able to get information with regards to the courier tracking id and also the caller's name. The called claimed to be calling from Bluedart ghatkopar office and asked my sister to collect my courier from the ghatkopar office.
When my sister visited the bluedart office, the bluedart employees denied of any courier on my name and asked her to leave. This happened twice once with my sister and the next day with my mother.

As I am abroad, I am worried that my courier which will have important documents might get miss placed or lost. I would request Bluedart to kindly provide me with the courier tracking id or help me track the status of my courier

Regards,
Pratik Lakhpatwala

I have a shipment shipped through Bluedart but it is being delayed everyday with false excuses like Consignee out of station, address unlocatable.
I have received one shipment from them the same day without any problem but they are not delivering the shipment with
AWB [protected]
The service center doesn't pickup the phone and the shipment is not being delivered please help me.

I am waiting for my VISA documents which were couriered to me VFS global (Delhi to Kanpur). The shipment was supposed to reach(IIT Kanpur) by 8th May, 2017. I was waiting for these crucial documents as the site said "Shipment Out For Delivery" for the whole day. I was not contacted by anyone and now it says "Consignee Refusing To Give Necessary Identification".

Even the helpline was also not very helpful. I have a train tomorrow evening, and in case I do not receive the shipment before then, I will suffer huge loses (financially and otherwise). I have been put in a very helpless state because I am not even being allowed to pick the shipment myself.

So in conclusion, they are not contacting me and letting me know the true state of the situation and I am being asked to not do anything myself. Now I wish to know, who would be responsible for the loses I would incur due to such a pathetic service.

Today i went to blue dart, vimanagar office as my shipment # [protected] was supposed to be delivered by 6/5/2017 but i didn't receive any call regarding this. I have rented my flat and currently i'm staying at mumbai, i had to travel from mumbai just to inquire about my shipment as the customer care number wasn't in service and when i was there i received (Faced) following service
1. The person asked what it was i told him that i am expecting bank documents, the person spent half an hour to find my parcel and then said shipment contains bank docs we can not give you here, you will get the parcel at home address even after showing him all my documents and id cards, a message, driving licence, passport etc. And telling him that i have shifted to mumbai. He was like, stay at given address to get the parcel.
2. I asked for the manager, mr. Vinod wadmare, employee id : p16354, he was having the same rude and casual behaviour it was complete waste talking to him, he also suggested in my case "get your documents from bank only"
3. When i asked why i didn't receive any call, he said we can't call each and every person.
4. Found no complaints registere when asked.

We have many followup this courier delivery in my office, tracking according this courier reached in Jaipur office date 06.05.2017
but not received till today

Jaipur office Phone no.[protected] not pick form three days, yhis courier booking date 04.05.2017

so blue dart services very very poor

pls this complaint register

My full address is
S.G. fashion
plot no. 76, Mahaveer Nagar-X
Sanganer, Jaipur-302029
ph. [protected]

My two parcels are lying at amritsar blue dart office.
No one has attempted the delivery and updated the status as unlocatable address where i have already recd 2 packets earlier at same address thru blue dart. Please deliver the packets as they are urgent.
[protected]
[protected]
Please call me i[censored] face any issue in delivering.

Manu
[protected]

By bill no [protected] ad by reference no 1613t27517... Netmeds products. Sir my deliverry area shyamal dutta binnaguri tea garden near factory gate shyamal dutta staff house and in this area why not delivered my home. Bluedart site declined the in this area outside delivery area why sir?? This area not a restricted area. Plz help and delivered the product my home. My phone number is [protected] and email address is [protected]@gmail.com and my name is shyamal dutta

Blue dart from last two months captured my credit card and not delivering to me. They directly saying that they will not deliver my card on my address because I didn't provide door number. But my delivery address is my office address and there is no door number. Please help me on this. Many times I called to Blu dart but they are not receiving my call. Today I called them and they are talking very rudely and just saying that they will not deliver my card to my address.

Dear Blue Dart team
I have ordered few items from flipkart but blue dart team at talaja(364140) is denying to deliver the same at my billing address at Bhavnagar distt & teh talaja ( GJ). Your courier boy said we do not deliver items in your location kindly collect the same from our office with one ID proof. They do the same with everyone i guess this branch of blue dart do not have the delivery boys.
Please ask them to deliver my items at my mentioned address. These kind of blue dart agencies are spoiling the name of blue dart. Why dont u take the...

I ordered washing machine from flipkart and the expected delivery was on 3 to 5 may 2017. The shipment has arrived at blue dart office and on tracking it, it is showing that the shipment is out for delivery but they are not delivering it from 3 days.
When i asked them why they are not delivering it they replied "we dont have vehical to deliver it".

This is my tracking no. [protected]. My parcel is delivered without any information the parcel is not come to me delivered for another person and i don't know who is this person the name was rajendra singh please check this and call me this no. [protected] and the packing slip are mentioned my mobile no. so why are not call to me how can delivered this another person mam please check this urgently because this parcel is very important to me i will be wait to your call thank you.

Dear blue dart team
I have ordered few items from amazon.in but blue dart team at una (174303) is denying to deliver the same at my billing address at vpo chattara distt & teh una (Hp). Mr. Mohit is working there under mr. Dikshit and he said we do not deliver items in your location kindly collect the same from our office with one id proof. They do the same with everyone i guess this branch of blue dart do not have the delivery boys.
Please ask them to deliver my items at my mentioned address. These kind of blue dart agencies are spoiling the name of blue dart. Why dont u take the feedback from people at una that how much poor are they in delivering things.
Kindly make sure that my items which they have recieved from amazon would be delivered at my address.

Regards
Rajni puri
[protected]

Why delivery guys are not aware popular address like cantonment, even your one o[censored]r branch is there? They make me to come long way to pick them to show my house.
Delivery guys dropped parcel in ground floor itself but my house is der in 2nd floor. Amazon promised delivery at doorstep, why you delivery dint delivered at door step?
I m really not happy 🙁🙁🙁

Dear sir,
This is with regards to my credit card consignment [protected]. This was expected to reach me on friday (03 may 2017) but till now it has not reached me.. I called up blue dart customer care around 2-3 times. They even confirmed that the shipment will be delivered to my office address.. But till now, it has not reached me.

There is no communication from the delivery executive or from the customer care executives. Kindly solve the problem as soon as possible

Adress-land mark building, 228 a j c bose road airtel store kolkata 700020. Opposite bellevue clinic.

Number-[protected]
Landline-[protected]

I have to book a consignment for karikurai (Chennai) by bluedart on 02nd may 2017. The consignment is booked for urgent basis and they will inform to me that it will delivered by 04th may 2017. But till now the consignment is not deliverd to the mention address. Inside the consignment my admission form and the last is today. If its not deliverd by today then i have to loss my 1 year. They will not correctly inform for the consignment. The consignment no.:[protected].

Sir maine jo product order kara tha usme 5 shirts thi jo white blue or colour the lekin jo product mujhe mila h usme to saare hi colour change h ek bhi shirt vo vaali nhi h jo usme dikhayi hai me chhata hu ki yeh product aap vaapis kare or mujhe mere paise vaapis de

Blue dart executive came to deliver my product & call me to confirm my address but after long time waiting he did't deliver and mentioned status that is incorrect address. After that i have called to him many times but did't received.
Really i am very disappointed with blue dart service.

If possible please call me [protected]
Thanks & regards
Taufeeq ahmad

Dear sir,
I have not received my parcel vide subject awb no since 4th may 2017. Although i got a call from mob no-[protected] since 12.42 pm on 4.05.2017. But unfortunately i could not receive this call. But, when i tried to call in this no at 1.12pm (About-20 to 25 times), nobody took my call. I am very much worried that my parcel returned. Pl help sir.

Regards,
Alok kumar nathsharma
C/o-dilipbhai patel
Room no-02
Behind jama masjid
Silvassa vapi main road,
Silvassa-396230
D&nh (U. T)
Mob no-[protected]

Courier person called me and told me to come at courier point. when i reached, he already left. when i called him him, he told me is on move and come by 13:30. but did not come and also did not respond to my call in afternoon.

I have sent an courier from pune to Bangalore. They said 100% will be deliver within 15hrs but still I didn't receive my courier after completion of 20hrs. Please don't play with customers and don't give any wrong commitment. I felt today your service is very worst and your executive person doesn't know how to speak with customers.