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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Aug 27, 2026

Complaints 10610

Resolved

944

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9666

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Hyderabad, Andhra Pradesh, 500072

Website: kotak

The subject tracking not yet received to my home address, yesterday morning your agent called and confirm will delivery but till now no update.

I have verified tracking in my mobile, it is showing delivery attempted - premises closed.

This is absolutely wrong, without visit how you can show the status like this.

He has contacted morning to find the address but misleading to unnecessary confusions.
Please address the same asap, thank you.

Best regards,
Neelam ramamohan

Blue Dart Express customer support has been notified about the posted complaint.

Jun 08, 2017

Updated by Rama mohan Neelam It is very urgent and import, so can you feel it as high priority for further process. Thank you

Jun 08, 2017

Updated by Rama mohan Neelam waybil no: [protected]

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Address: New Delhi, Delhi, 110044

Website: www.bluedart.com

I applied for pan card from a cyber shop, which is going to be delivered at my address but the delivery boy dispatched my pan card at that cyber shop and when i went to that shop to collect my pan card, the shop person asked me for money (10 rupees) to give me my pan card, they said that the delivery boy takes 10 rupees from them to dispatching the card but the delivery service is free of cost. I want to register complaint against that delivery boy and that shop owner because he delivered my document to unknown person and the shop owner also receive it without my permission.

Blue dart awb ([protected]) and ack ([protected]).

Jun 8, 2017

Complaint marked as Resolved

PAN card delivered at my home today. Company employee called me (+911149300617) and ask the problem and resolved it.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500018

Courier company using cheap tricks to create more profits based on false tricks/loop holes of the contract with shippers.

Coming to my particular complaint
Citi bank dispatched 2 items as separate couriers for a same address. I received first item cheque book but i didnt receive second item which is credit card. When i tracked down using the number provided it show "shipment redirected on same awb" as soon as i see this status, immediately called them but no one responded.

I suggest a legal action for using false tricks to create more money for their company in the name of "shipment redirected on same awb"

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560029

From last 4 days my parcel is rotating in bangalore. I asked the customer care to deliver my parcel before 11.30 am but the refused to do.

I called many times to customer care but still i didn't receive my parcel please deliver my parcel by tomorrow in the time.

I got fed up with this process even i asked that i will collect from blue dart office they said that is not possible.

It is bank confidential i need it very urgent please deliver my parcel by tomorrow and update to as well.

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Address: Bharuch, Gujarat, 392001

Hello,

Tracking number [protected]

3rd june 2017 my order has been shipped, till now i did not get my order,
My parcel arrive at my home town on 5th june, till now not received, now its shown delivery out of area,

I called to blue dart customer care so i did not get satisfied answer.

Please do some legal steps against this,

Thank you,

Jun 7, 2017

Complaint marked as Resolved

Parcel Received from office

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Ranchi, Jharkhand, 834002

Website: Blue dart express. in

Dear sir,
I have booked my order awb no. [protected] from slimnow.in and it should dilever to me through blue dart express of ranchi office in which i received phone massage also through blue dart express that my order will be dilever on 05/06/2017, but till now i couldn't get my booked order nor any phone calls has come to me. When i track my booked order it shows that your address is unlocated /landmark needed. So please help me to get dilevery of my order in my address as soon as possible. Thanks...
Yours faithfully
Arjun toppo
Office of the accountant general (A&e), jharkhand, rancho.
(Near loreto school doranda)
Po+ps-doranda
Dist-ranchi, jharkhand
Pin-834002.

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Address: Bharuch, Gujarat

Hiii sir;
My track number is [protected]
I m asking that now can i get my delivery and from where..??
I called bharuch bluedart services but they answered very rudely..
As per tracking details it seems like a it is arrived but where bharuch or miyagam..??
Is there any bluedart service office at miyagam..??

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Address: Bareilly, Uttar Pradesh, 243122

Items booked on amazon and blue dart received items 10 daye before but till now not delivered. I have called many times and confirmed address two or three times but failed to received items. Today i reached to blue dart but they told me items sended back to amazon. I shocked
Track id [protected]
I am waiting for this and very urgent for me and really disappointed

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Address: 380060

Website: ebay

I have purchased a watch from ebay and has to be delivered through blue dart. I m sorry to say that my experience was vary vary bad. On the top of that the employees are very harsh to me. They are not polite at all. On my case 1st they are delaying in giving my product and more they don't listen to me what i am saying. Really it was a very bad and embarassing moment for me. I will recommend you all not to take any services from them.

Blue Dart Express customer support has been notified about the posted complaint.

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U

Umesh@123

from Mumbai, Maharashtra

Jun 7, 2017

I given address in that address product is not came and your Bule dart person call & said collect your parcel from their branch of Mangoan it is away from my given address

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: www.bluedarttracking.co.in

Dear sir/mam,
My waybill no : [protected]
Name dinesh kumar
Mera pan card 3 june 2017 ko online show kar raha tha shipment arrived
And delivery may be next business day jo ki 05 june 2017 ko honi thi lekin
Courier company ne na hi koi call ki, na hi packet ko leker delevery boy hamare pass aaya 05 june 2017 ko site per dekha to blue dart courier company ne packet return kar diya. Sir pls. Mera packet mujhe recive karane ki kripa kare
Apki ati kripa hogi... Packet me mera pan card hai jo ki bank me submit karna hai...
Dinesh kumar
House no. 85
Kailash park, mohan nagar
Ghaziabad
Police station :- indrapuram
Tehseel :- ghaziabad
District :- ghaziabad (U. P.) pin 201014
Waybill no : [protected]
Contact no. +91 [protected] / [protected]

Aug 6, 2021

Complaint marked as Resolved

Blue Dart Express customer support has been notified about the posted complaint.

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D

Dharani Dharani

from Bengaluru, Karnataka

Jun 6, 2017

He no call for me

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 19, 2017

Kindly provide us with your PAN Acknowledgement number to check the status.

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Address: Thane, Maharashtra, 401107

Dear person
As axis bank has sent my cheque book by blue dart courier, my is parcel is laying at mira road branch for last one week, once one person came to my home for delivery but that time i was not at home than i called many time but no body pick up phone at mira road branch, even three days i was at home and waiting for my courier but i did not recieved
Dear this is very important to me as i have to provide this to my client
Please understand the importance of this and send my courier to avoid loss.

Thanks
Abdul azeem khan
[protected]

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Address: Jamnagar, Gujarat, 361005

Website: Bluedart

When i asked about position of the shipment mr. Balkishan from chennai told me that shipment arrived at rajkot on 5-6-17.

But according to bluedart website shipment arrived jamnagar hub on 4-6-17.

How irresponsible he is,

He gave me wrong information about shipment

Also talked rudely with me.

Very bad customer care service # bluedart

Blue Dart Express customer support has been notified about the posted complaint.

May 31, 2017

Sreelatha Sabu's response parcel is not delivering by agent .

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S

Sreelatha Sabu

from Kumta, Karnataka

Jun 5, 2017

My parcel cannot be delivered by agent till the time,

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Address: Bangalore, Karnataka, 560017

Website: www.bluedart.com

I have a shipment with awb no. [protected]. I tried calling the customer care but got an automated message but was not able to connect with a human.
Customer service - -[protected]
Location[protected]
I am not sure, whom to contact, and i have also sent a mail through the website but i have not got a mail or a call back.

I don't understand what is this status.. No one has called me while delivering the product. But unnecessarily you put the status as undelivered shipment held at location without any intimation.

Please call me on this number : [protected] and inform whether i will be getting my product or not.
My mail id is [protected]@gmail.com

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Address: Ludhiana, Punjab, 141016

Website: bluedartexpress.com

To
The respected sir..
Actully indusind bank ne mera atm send kia mujhe... Msg mila dear customer, your debit_card has been dispatched on 2017/05/16 through bluedart vide awb [protected]...
Bt apke empolly ne mera atm card deliver nhi kia. Aur insufficient adrs file krke rtrn kr dia. Mujhe call bhi nhi kia. His name is parkash.
Thanks
Sandeep kumar
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

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IndusInd Bank Customer Care

from Mumbai, Maharashtra

Jun 5, 2017

Hi Sandeep,

We have tried reaching you on registered mobile number ([protected]) on June 05 at 09:37 hrs, however we are unable to establish any contact with you as your mobile number is (Ringing).

We would request you to share your Preferred time to contact you.

Thanks,
Team IndusInd Bank

S

Sumit Mital

from Pathankot, Punjab

Jun 5, 2017

Dear sir hamara April month mobile Aya tha aur hamne mobile pick nahi tha corrier wale ne mobile kisi hor Ko dediya hai Dhuri corrier wale ne my mobile number [protected]

S

Sampath gundadi99

from Giddalur, Andhra Pradesh

Jun 5, 2017

Please cancel my order I'd[protected]

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Address: Raigad, Maharashtra, 410206

Website: amazon.in

Respected sir,
I have ordered a tupperware bottle from "amazon.in""order#[protected]". Due to specific reasons i have to return the order but while returning the courier boy took the wrong package"order #[protected]". He didn't check that is the package was proper. I tried contacting the kamothe branch but none of them received my phone calls. When i contacted my nearest blue dart office they asked me to file a complain. The amazon replied that it's blue dart's fault and they have successfully received the package and they should have checked the product before taking it and i nowhere pasted the label on the package on the package. I still have the tupperware bottle with me and the other package i haven't got yet. The package was returned on 23 may. The amazon customer care told that the package will be returned within few days. But it never returned
Please contact me on - [protected]

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Address: Patan, Gujarat, 384265

Website: patan

My pan card is return undelivered with out any attempt or any call to me... Pan drhpp4512d allotted for ack [protected]. Card sent by blue dart awb [protected]. Expected del dt. 22/05/17. Visit https://tin.tin.nsdl.com/pantan/
But it is returned... It is big issue of your laziness..

Aug 6, 2021

Complaint marked as Resolved

Blue Dart Express customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 19, 2017

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Lucknow, Uttar Pradesh, 226020

Mera courier time pe nahi pahocha isse .mujhe bahot problem. Ho rahi hai koi phone nahi aaya koi aur mai kar raha tha toh receive nahi ho raha mujhe 5 June ko 10 am pe nikalna hai air aaj sunday I m in big problem mujhe courier aaj chahye mujhe kal suba nikalna hai 10 baje USSe pahle courier chahye mujhe koi contact bhi nahi kiya gaya isiliye mujhe asuvidha hui aaj 4 June hai mera courier 27 ko dispatch ho gaya thaa mera contact no [protected] hai please help ser

Aug 6, 2021

Complaint marked as Resolved

Blue Dart Express customer support has been notified about the posted complaint.

Jun 04, 2017

Updated by eeshant [protected]

Mera courier time pe nahi pahocha isse .mujhe bahot problem. Ho rahi hai koi phone nahi aaya koi aur mai kar raha tha toh receive nahi ho raha mujhe 5 June ko 10 am pe nikalna hai air aaj sunday I m in big problem mujhe courier aaj chahye mujhe kal suba nikalna hai 10 baje USSe pahle courier chahye mujhe koi contact bhi nahi kiya gaya isiliye mujhe asuvidha hui aaj 4 June hai mera courier 27 ko dispatch ho gaya thaa mera contact no [protected] hai please help ser

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 13, 2017

Inconvenience caused is highly regretted. Email your concern with transaction details to [protected]@nsdl.co.in for faster resolution.

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Address: Raigad, Maharashtra, 410210

Website: bluedart.com

Its been 10 days and showing same status on tracking site. Bluedart did not even bother to call me to confirm address. I give same address for all courier they can reach at my home without any problem but bluedard is not able to locate my home??? And this is not first time. Whenever i gets courier through bluedart i face same problem.

Very poor service bluedart

Blue Dart Express customer support has been notified about the posted complaint.

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A

Aman Bixwax

from Bokajan, Assam

Sep 27, 2022

My tickets were should be deliver by yesterday I.e 26 sept 2022 but it's not been deliver till now. Now it's showing that consignee's adress Unlocatable. But the other courier company easily reach to my adress... And also they didn't call us... I[censored] can't please tell me how to edit my location details. Because my parcel is to important and I need this parcel as soon as u can...

P

Papolu Shivaji

Jan 18, 2023

I have given correct adress and exact location with lank mark but when blue dart delivery boy cannot make me call and he only put Consignee'S Address Unlocatable/Landmark Needed

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Address: Rangareddy, Andhra Pradesh, 500072

When i call the kukatpally blue dart centre the phone was ringing they lift my call and rejected repeated times they playing like games with customers plz take an action i have trusted blue dart is an best service but 1st time it's toooo bad i want to change my address to deliver item they are disroying the lot of people s trust and lot of confidence

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Address: Hyderabad, Andhra Pradesh, 500059

Website: blue dart

Dear blue dart
I ordered a dlink wifi router on paytm today order was attempted delivery by one of your courier boy actually i was in office its near to delivery address not more than 500 meters he said i cant come u come to our office and collect parcel... This is not a good cuatomer service he has to respectful to cuatomers
My parcel tracking number is your order will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

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