Blue Dart Express Complaints & Reviews

Dear Sir/ Ma'am
Waybill No : [protected]
I have apply a NIKON Camera through www.amazon.in. It has been dispatched from respective office through BLUEDART and it has already reached to my nearest BLUEDART office. Even After 5 days, No delivery attempts have been made. It shows consignee's address is wrong, while same address has been forwarded by AMAZON which delivers other products on the same address. No attempts has been made to contact me via Call or SMS. This is the second time that's happening to me. and also as per all the reviews on GOOGLE, the customer service here is very poor!

Blue Dart Express Limited — Regarding non deliver of consignment


Sir/Madam,
REF ; TRACKING NUMBER :[protected]
I am MUHAMMED NOWFAL from charuvilaveedu, chathinamkulam, chandanathop p.o kollam kerala. your personnel calls and inform regarding our cargo, but they don’t make home delivery. But at the same time when BLUE DART TAKES CARGO FOR DELEVERY FROM OUR CLIENTS THEY, CONFIRM HOME DELIVERY WHILE RECEIVING CARGO FROM THEM .
BLUE DART IS HAVING DOOR SERVICE IN PIN CODE -691014 AREA, BUT THEY NEVER MAKE SERVICE.
OUR RECENT CONSIGNMENT, WITH TRACKING NUMBER :[protected], IS IN BLUE DART OFFICE, BUT THEY ARE REFUSING TO MAKE HOME DELIVERY .
. And most importantly this is NOT the First time this has happened, several times before the Blue Dart people have called me and has asked me to collect the parcel from the office". This is their regular habit which is in turn tarnishing the image of Blue Dart/DHL.
Moreover when we make an enquiry to blue dart office in ARCHANA TOWER, CONTONEMENT NORTH, ASRAMAM -691001, KOLLAM . They won’t pick their Phone, or if they respond, they are very arrogant in their reply and carelessly make answers without any responsibility.
If this continues then how can we send or receive our important cargo through BLUE DART

My Home is with in less than 8 km from BLUE DART KOLLAM OFFICE, where each and every company's parcel (Indian Postal Services, Speed Post, DTDC, Professional service etc) have been delivered. But why is Blue dart showing negligence in this part. Please take corrective action ASAP.
THANKS N REGARD
MUHAMMED NOWFAL
CHANDANATHOPE
KOLLAM
MOB:[protected]

I an a girl from Mangalore. I had to receive a parcel from amazon.in through blue dart today. As i was at home when I received the call from the delivery boy. I asked him to wait for 5 minutes and he choose to wait. But when i received he started shouting at me.And then i received the delivery message which should be addressed to my name but was abused in our local language tulu. I am hereby attaching the screen shot of the message i received. i have already mentioned this matter in Twitter but if you dont take any action i'll file a complaint in the police because no girl is supposed to abused for any reason.
The phone number of the delivery boy is [protected]

I was calling Bluedart Ghatkoper west address from last 1 hr tried all the no. But no one has picked up.Even mailed to customer care still waiting for reply.
Under tracker courier boy updated the address is incorrect if it is so then y didn't called me at that time.its only 2 km from there office address to mine and I have clearly mention all the landmarks near by my society.
And such updation of false info under tracker will not be considerable even when u have my contact number.
I have never expect such poor service .

The delivery guy called and told no ones at the reception and wanted any of my friends to reach him, i dont have friends near my office, i told him to come to my home address, and he said hell come tomorrow n hung up, i wanted to tell him to wait and ill receive the package, and i tried calling back, he is rejecting my calls continously. And im gonna sue blue dart if they will play around like this.

Dear sir
My courier no is [protected] is not received but you online status is received plz find this courier and and send me plz contact me this no. [protected]

I was expecting the delivery of my items (Awb no [protected]). The website said it out for delivery. I was waiting for delivery. Now i see the status has been updated premise closed. I was at home whole day no body called me & no body came here.
This unacceptable service from blue dart and 2nd times that it has happened. What kind of service is this if the field executive is unable to find the address may he call.

I...

My courier was dispatched from NSDL Via BLUEDART EXPRESS LTD. in month of Nov.2016. but still i didn't recieved yet. when i tracked it it shows that it have been delivered. on 08/11/2016. but still i didn;t recieved the courier. i tried to contact a lot of time via your helpline no. everytime i get same reply from your side that you will be contacted within 48 hrs. our jaipur office team is seraching complete details. i tried about twenty or more time but still didn't recieved any response.
AWB No.:[protected]
delivery date: 08/11/2016
dispatched from:NSDL
Name:Kailash chandra gupta
zip:302011

Dear Sir,
Regretfully I adduce the problem of non receiving of IELTS reading material which you sent to me by British Council on dated 18.03.2017 via blue dart courier at my address of Ludhiana.Today I have taken my IELTS exam at Ludhiana, India. Till date the, material was not delivered.

I receive the tracking no of the consignment as [protected] which while tracking showing the consignment was delivered on 21.03.2017 and while talking to British Council Customer Care, they told the consignment was delivered to some person named Simran . My question is that when the consignment is in my name why the materials has been delivered to some other person at some other place.

This undoubtedly renders a irresponsible service at your end. You are therefore requested to esquire into this matter and help me to get consignment at the earliest.

Warm Regards,
Sudip Banerjee
[protected]

Passport No. M8746415

My name is vaishali amol gurav address sr no.172/2/2 near gogekar niwas 1flor 2 no house opp apostrophe society bulding yamuna nagar wakad road wakad pune 411057 my tracking number is [protected] my address is write but blue dart says wrong address.
Very bad blue dart service.

Im Neelam Pandey phone no. [protected], resident of arrah, bhojpur, bihar. On 8th april 2017 i experienced ridiculous servicing by blue dart express delivery person. the consignment was not being delivered by the bluedart delivery service man on the door step. as he denied to deliver it and cancelled it with a lame excuse that he wont come upstairs and returned back and started arguing with a very harsh behaviour. i want my consignment back to my door step and would appreaciate if he never do that again

Hi team,

From last four days my shipment getting delayed. And there is no proper communication given to me moreover customer care number is not at all working.

I have never seen this much irresponsible behavior from any courier service.

Kindly provide the solution asap.

My waybill numb is [protected]

Dear sir/mam,
I have placed an order through flipkart. But i will entered in wrong pin code. My way no is - [protected]. And the referance no is [protected]@52216492.
"sandeep k. M
Rieco roof india engg.co. Pvt ltd 39/3672, chelaveettil estate, near south over bridge, intuc road ernakulam, near south over bridge
Ernakulam, kerala - 682016"
Please deliver my order in above mentioned address.

Kindly send me a mail about the status.
Thanks
With regards
Sandeep km

Blue Dart guys could not locate my house which is very disappointing and seems to be a big lie. Every other courier service can easily locate my house, but Blue dart has an issue. Now the my pan card is sent back to NSDL due your screw up.

Sir came out of a parcel shopclues order no[protected] at Blue Dart's [protected] tracking no at which I had received a cod payment from your Kannauj office agent, which I did not get a receipt slip and please check the case and take action.

Hello,

AWB No.[protected] (Blue Dart)
AWB No.[protected] (Blue Dart)

First AWB no mtrl return to origin after just one attempt, that time i didn't gave my ID card at home because it was Credit Card so i went to blue dart office to attempt again and they said will attempt again tomorrow but after 4 days mtrl return to origin then i called to bank to resend it so they send it through 2nd AWB no., it reached today at destination courier office. Just now i check status and i found consignee is not available at this address so i called at home and found that bluedart delivery boy didn't attempt the delivery. so i called the customer care and got same answer that it will attempt tomorrow again.
I am not understanding on which base they reply that it will attempt tomorrow again which is not just happening. pls do the needful

My Contact No.[protected]

Dear Sir,
My waybill no.[protected].
This consignment was out for delivery on 6th Apr.2017.I am available 24*7 at my home, but I received message that deliver attempts failed.Plz check at your end.
My mobile no.is [protected].

vinod mishra

All i am getting is message everyday that my packet will be delivered but not got any call yet.

Dear Sir,
I am not happy your service my shipment [protected] is dileverd me to my address but my pin code is wrong update 370240 I change my pin 370110 for bank your local delivery and also your customer care says your delivery address is not our service area, that Menes I placed wrong pin code so my delivery is ok and write pin cod placed you can't delivery me my wod [protected] and [protected] Why you should get me wrong pin code placed? My write pin code is 370110 but I placed wrong pin 370240 or 370201 you delivery me to same address.. I do not understand what is this happening? Pls solve my issue and delivery my parcel to my address ...

I am really disappointed today with Blue Dart. I have checked online status of the reference number EV[protected].
Parvati Service Center No Such Consignee At The Given Address 06-Apr-2017.
Later in the evening I visited that BlueDart Centre the person was very arogant at that centre. He told your address is incomplete. He showd me addrees and it was as complete as it get deliver easily. Later I have asked him to give me the number of delivery boy. He told we are not allowed to give the number. I have asked 3-4 times to call delivery boy. Then ha called after 15 minutes to Atish Shinde ( delivery boy ) he told that he asked to the building watch man and building watchman said to him that there is no any person named Pankaj Musale but Akhade is there. But the delivery boy never went to see the door either locked or not. See the peoples are not doing there job perfectly and we have the bear the consequences for such idiots. At least bluedart should look into the issue otherwise break their contract with SBI cards if not fullfiling the customers.