Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Aug 27, 2026
Complaints 10610
Resolved
944
Unresolved
9666
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 409

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
HemaChandran Rajamanicam
from Puducherry, Puducherry
May 15, 2017
Report
Copy

Address: Pondicherry, Puducherry, 605004
Website: www.bluedart.com/servlet/RoutingServlet

On 8th of may the package has reached my location as per the details given in the blue dart tracking website. But today it is 15th of may which is already a week & i have not received the package yet. No one from the courier company contacted me. I have been staying in the given address for more than 25 years now. But the response given is "no such consignee at the given address".
Blue Dart Express customer support has been notified about the posted complaint.
May 15, 2017
Updated by HemaChandran Rajamanicam
I contacted the Customer Service on 13th of May during which a representative assured that the package will reach me by today. But I am yet to receive it yet. There was no connection made to me by any of the delivery agents from 8th of May till today. I do not have any delivery person's contact number too. There are even name boards displayed in my home which is a clear indication that I stay over there. (In case the person has actually visited the address). Just posting some random delivery status is not good. The management should do something about this.
As I would not be available at the mentioned location for a while, please do cancel my order as of now.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    Ezaz Khan
    from Kolkata, West Bengal
    May 13, 2017
    Report
    Copy

    Address: Kolkata, West Bengal, 700024

    Surprised about ur negative delivery,
    No body reached at address and ur feedback is no recepent at address.
    U wasted my more than 15 days and no delivery made.
    After long discussion with Ur Customer care regularly and lined up the location,
    Also Taken leave from my office on 13may, awaited whole day at my address neither any delivery man reached at my given address nor any call received from blue dart, and finally my parcel returned.
    I am very upset with such kind of cheating
    Blue Dart Express customer support has been notified about the posted complaint.
    My shipment tracking no is [protected] from mumbai to junagadh. Article booked on 06/05/2017
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      chandanpal290190
      from Chennai, Tamil Nadu
      May 13, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Kolkata, West Bengal, 700092
      Website: www.bluedart.com

      This shipment is for HDFC Bank. I called cusotmer care but got an automated message but was not able to connect with a human.

      I even mailed to bluedart customer services email [protected]@bluedart.com. but there is no reply from last two days.

      Now their customer care number is also not getting connected.

      I even visited my nearest bluedart physical office but they refused take any of my query and behaved rudely.

      I dont understand whom do i contact.

      Please call me and inform whether i will be getting my card or not.
      May 13, 2017
      Complaint marked as Resolved 
      today I got a reply on the email and got it delivered.
      Blue Dart Express customer support has been notified about the posted complaint.
      HI
      I am from Australia.
      I bought some gifts for my brother on 4th August and that company posted my gifts through blue dart .But my order is still undelivered to my brother. when I track it says undelivered shipment held at the location from 4 days. when I contact to blue dart no one answers my call I left few emails but no answer.
      I am very disappointed with this service. I have no idea whom to speak about this matter.
      my AirwayBill No: [protected]
      please help
      thanks & regards
      harwinder
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rakesh Rana.
        from Hisar, Haryana
        May 12, 2017
        Report
        Copy

        Address: 151001

        Mera parsel 5 tarik to bathinda blue dart office me a gya tha. Next day mujhe blue dart office bathinda se call aya ki sir appka parsel ayya hua hai mene pura address btaya aur kha jab app parsel deliver krne jaoge to baki call krke. Puchna PR na mujhe koi call ayi aur na koi parsel dene aya aur bathinda blue dart office walo ne address incomplete likh kr close kr diya plz mera parsel phuchaya Jaye aur bathinda blue dart office ki khichayi ki Jaye my mobile no [protected] aur blue dart ref no .[protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          कृष्णाजी मामीलवाड
          from Dhule, Maharashtra
          May 14, 2017
          Report
          Copy

          Address: 416010

          मी कृष्णाजी शंकरराव मामीलवाड मु पोष्ट बालिंगा ताल करवीर जिल्हा कोल्हापूर येथे राहत आपल्या ब्लू dart कोल्हापूर शाखेमधून मला फोने आला होता कि तुमचे icici policy पेपर आले आहेत तरी तुमी स्वता यायला पाहिजे असे सांगितले तरी मला हे विचारायचे आहे कि कोल्हापूर मधील भागात सेवा देता का नाही, नाही असेल हे parcel icici कडून स्वीकारले का सेवा देत असाल आणि कोल्हापूर शाखा आपली सेवा व्यवस्थित देत नसेल तर याकडे तुमचे लक्ष्य पाहिजे
          Blue Dart Express customer support has been notified about the posted complaint.
          May 14, 2017
          Updated by कृष्णाजी मामीलवाड
          मी कृष्णाजी शंकरराव मामीलवाड मु पोष्ट बालिंगा ताल करवीर जिल्हा कोल्हापूर येथे राहत आपल्या ब्लू dart कोल्हापूर शाखेमधून मला फोने आला होता कि तुमचे icici policy पेपर आले आहेत तरी तुमी स्वता यायला पाहिजे असे सांगितले तरी मला हे विचारायचे आहे कि कोल्हापूर मधील भागात सेवा देता का नाही, नाही असेल हे parcel icici कडून स्वीकारले का सेवा देत असाल आणि कोल्हापूर शाखा आपली सेवा व्यवस्थित देत नसेल तर याकडे तुमचे लक्ष्य पाहिजे
          My address 863 kotnug goverment colony hindmotor Hooghly 712233
          Near kansari para
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nadeem001
            from Jaipur, Rajasthan
            May 12, 2017
            Report
            Copy

            Address: Jaipur, Rajasthan, 302002

            Sir my customer pan card acknowledgment no. is [protected] and pan no. is dqlpm4332m name mariyam.
            this pan card has non delivered to my customer address
            track status view is deliver to stamp nsdl rto shipment plz sir
            deliver my perfect address urgently
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Randeep24
              from Nagpur, Maharashtra
              May 12, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400101

              My Name is Randeep Singh. This is related to Airway Bill number [protected]

              I am awaiting a urgent courier from Bangalore. It did come yesterday but the delivery Guy landed up without confirming the time, and I wasnt present for the same. TO day he called up and told me that he can come t the same time only, when I would be out again.

              Can we sort this out pls.

              Earlier also due to the same reason one of my parcels had to go back .

              The only option left for us us to stop any transanctions with Bluedart in future.
              Blue Dart Express customer support has been notified about the posted complaint.
              Me online shopping krta hu baki sab courier company se to mera product aa jata he but jab bhi bluedart se aata he to kabhi delivered nahi hota hamesha address issue aa jata he worst service he bkuedart ki ye he mera waybill number [protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                from Atraulia, Uttar Pradesh
                May 11, 2017
                Report
                Copy

                Address: Faizabad, Uttar Pradesh, 224001
                Website: www.bluedart.com

                Your delivery boy does not want to work he was 200 meters away from my house and was insisting me on coming there and receiving the parcel and when I said to him to come to my address he replied that he will send someone else tomorrow so if I do not do as he says he will return my parcel seems like he pays me and it's my duty to go and collect it the number from which he called was [protected] and my blue dart tracking number is [protected] please insure that he does not do this again
                Blue Dart Express customer support has been notified about the posted complaint.
                May 12, 2017
                Updated by [email protected]
                so far there is no call or person who came to deliver my product so i called blue dart and spoke to sarnendu dey about the same and he said that he will look into this and my courier will be delivered by 05/13/2017 and it can not be done today what a shame its a very small city and it can be done in 15 minutes
                well now blue dart sent me the message that my order was delivered at 16.22 and the message was delivered at 8.48 but I did not get anything of that sort in fact the message says that i received it which is a false information so I called amazon since that is the place where I bought the product from and I spoke to Amit there and he assured me that it would be delivered on 15/05/2016 to me now I do not think that blue dart is taking the complaint seriously and doing anything about it so I think some strict actions are supposed to be taken against them
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajkarn
                  from Noida, Uttar Pradesh
                  May 11, 2017
                  Report
                  Copy

                  Address: +91

                  Dear sir ji Nmaste my name Rajinder Singh from Lehra gaga dist Sangrur pb.148031
                  Hum shop clues & other company se shopping kerte hain but Jo humara product hai vo humare Ghar tak nhi dear mata ji or dealer phone kerta hai ki aap product yaha humari shop se ke jai agar nhi aye to hum product vapis when denge meri aap ji se Requesthai ki humare jitne bhi product aate hain vo humare Ghar tak bheje jaye ji
                  Thanks with regards
                  Rajinder Singh
                  Contact no. [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandeep Nisal
                    from Phaltan, Maharashtra
                    May 11, 2017
                    Report
                    Copy

                    Address: Nashik, Maharashtra, 422101

                    My name is sandeep nisal, my bank send me credit card statement through blue dart its number is awb [protected]. From last one year i got my statement by courier properly and suddenly from last two - thre month i did not get any courier even they not trying to call me and i got message that your are address is incomplete so how it is possible, i got my courier from last one year on same address so it is incomplete now. Also behavior of executive of blue dart on phone is very bad they ask mi tell me your shop no. I am giving my home address already with all details, so is there any home that have shop no. Too??? Totally unexpected from this guys. So i want my courier on same address asap.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rahulkajawe
                      from Mumbai, Maharashtra
                      May 11, 2017
                      Report
                      Copy

                      Address: Thane, Maharashtra, 400608

                      Hi i received sms dt 10.05.17 that my shipment ([protected]) will be received today. However my family member has office time 11. Am onward. I tried to call on tollfree and service centre to inform this. However noone has pick the call. The person left one card informing they were here on 10.15 but we present at our location till 11.00.
                      This is imp shipment for me

                      Rahul kajawe
                      [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish@sagar
                        from Pune, Maharashtra
                        May 10, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Agra, Uttar Pradesh, 282005
                        Website: www.bluedart.com

                        My mom's pan card named chandrawati has not been delivered to me along two month. This is very important document. Your courier person name - jaaved from sikandra agra (Up) branch. This person is not delivered my document. I contact with him but he is not replied to me. And this person delivered my document in wrong address. Then that blue dart agent call me today from some where to come and get your pan card. But when i reached there he goes away. I called him again but he said he will delever it later then cut the phone. This person contact no.[protected]
                        Kindly provide my document its very urgent...
                        My courier no. Is [protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Service is bad they will not call before delivery, if door closed they will take it back without intimating customer . no updated till we call and ask if courier is not received
                        Inconvenience caused is highly regretted. Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          Faraz Ahmed Inam
                          from Delhi, Delhi
                          May 10, 2017
                          Report
                          Copy

                          Address: Aligarh, Uttar Pradesh, 202002
                          Website: www.bluedart.com/bdmanagement.html

                          Dear Bluedart representative,

                          AWB Number: [protected]

                          I would like to bring to your notice that your delivery agent is giving false information again and again. We were at home for all day on 6th May on which your your first delivery attempt failed. On May 8th again my wife was at home all day and still it says that the delivery attempt failed. On May 9th again the same story was repeated. All these are clear lies. On May 8th, after the second delivery attempt failure I called the Bluedart costumer support centre and they assured me that this issue will be taken care of but still nothing happened and the same story was repeated again. I even asked the customer support guy to inform your delivery agent to give me a call when he is coming but still I haven't received any calls from your delivery agent at all.

                          I hope you will take the issue seriously.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shyamms
                            from Noida, Uttar Pradesh
                            May 10, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 282007
                            Website: bluedart

                            My document has not been delivered to me along one month. This is very important document. My bill no.[protected], your courier person name - jaaved from sikandra agra (Up) branch. This person is not delivered my document. I contact with him but he is not replied to me. And this person delivered my document in wrong address. This person contact no. [protected]
                            Kindly provide my document its very urgent.
                            May 11, 2017
                            Complaint marked as Resolved 
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pradeeep2494
                              from Bengaluru, Karnataka
                              May 9, 2017
                              Report
                              Copy

                              Address: 560073

                              I got a message saying "your shipment from citibank is dispatched through blue dart awb [protected] will be delivered by 08-may-17". But it is 9th already and i haven't got the product. Also when i try tracking, it is showing as "undelivered package held at location" i haven't received any calls from delivery personal also. Please resolve this issue asap.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shabir Kolu
                                from Jammu, Jammu and Kashmir
                                May 9, 2017
                                Report
                                Copy

                                Address: Srinagar, Jammu and Kashmir, 190001
                                Website: www.bluedart.com/maintracking.html

                                Hello there

                                Blue Dart should either shut their courier services in the Srinagar City or they must change the Management working in LALCHOWK SERVICE CENTRE.
                                My consignment was not delivered on time despite several call reminders to their office. The management is so rude that hardly any one bothers to even reply back. They either put the call on hold or just disconnect it right away.
                                Despite all this experiance, i choose to have a patience & waited for their self concious to realise of what thay are doing.
                                lastly i was surprised, when i got the sms saying, " Delivery attempt failed due to the in correct address". My Consignment is having 100% correct address along with the working contact number [protected]. I decided to check the online status, it shows the same status, "Consignee'S Address Incorrect". I use to do online shopping most of the time. I never faced such a problem. I always get my consignments on time at the very same address.
                                The reality is that, they don't want to deliver the consignment coz either they had tempered with it or they have just lost it. If that was the case then they should have tell me frankly about the actual problem. Now they are misleding the Blue Dart Express by updating the status by "Consignee'S Address Incorrect". I still believe that Blue Dart Courier service is a professional company. At the same time i am disappointed with the way i had a an over all pretty bad experiance with Blue Dart Express.
                                Now i don't expect that this consignment will be delivered at all, coz now aftering writing this complaint. They (LALCHOWK SERVICE CENTRE) will do all they can in order to hide the reality.
                                Hope Blue Dart Will Take A Serious Note So That Other People Won't Face The Same Problem Again.
                                Snapdeal order #: [protected]
                                Tracking #: [protected]

                                With Regards
                                Shabir Ahmad Kolu
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Dear Shabir Kolu,

                                Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Bheemappa Bandikeri
                                  from Gurgaon, Haryana
                                  May 9, 2017
                                  Report
                                  Copy

                                  Address: 560043
                                  Website: www.bluedart.com

                                  @BlueDartTweets Cont.. AWB: [protected]. I have been always facing problem with bluedart courier that my items will not be delivered in time or even they don't attempt to deliver the items to my address. I am staying in Bangalore only not in some Jungle. I would like to know the reason for not delivering the items to the following address /area. For the above mentioned AWB, the status says that pin code is wrong. I would like to know how the folliwing pin code for the following area is wrong. When other couriers are able to deliver the items to same area with pin code mentioned thereof, why not bluedart courier.? If you don't want deliver the item to the following area, why do you accept the item?
                                  Address/area : Manjunath Nagar Kalkere Hormavu Post Bangalore 560043
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Divya Kesharaju
                                    from Hyderabad, Telangana
                                    May 9, 2017
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500034

                                    I have applied for a Trust PAN card in Hyderabad on 10 March 2017. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status today, I got the following message:

                                    "Your PAN card has been dispatched on 13 April 2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 23 April 2017."

                                    Immediately with the given airway bill number I checked at Blue dart website to track the status, but they have returned to NSDL RTOS already on 25th April 2017. There was no call from Blue Dart Express till date and no one from Bluedart came at my door. I was available on those days.

                                    Thus sir, I kindly request you to take this complaint as serious and grant me the PAN Card at the earliest.

                                    Acknowledgement No: [protected]
                                    Alotted PAN No: AACTB9985H

                                    Yours truly,
                                    Devika Rani Rao
                                    +[protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched by Registered/Speed Post on 11-May-2017.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kumarru
                                      from Bengaluru, Karnataka
                                      May 9, 2017
                                      Report
                                      Copy

                                      Address: Ghaziabad, Uttar Pradesh, 201007

                                      I ram kumar do hereby register my complaint regarding non receipt of pan card sent by the department through blue dart courier way bill no. [protected]. Shipment arrived at your indirapuram service centre on 2nd may 2017. I have called indirapuram service centre from past 4 days and also told them nearest landmark to my home but till date i have not received the courier. The courier is urgent for me. Such type of service is not expected from blue dart

                                      Contact number : +91-[protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Inconvenience caused is highly regretted. Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pratik Lakhpatwala
                                        May 8, 2017
                                        Report
                                        Copy

                                        Address: 400086

                                        Hello,
                                        As I am out of India for a short term work, my sister received a call for my courier which was sent to our old address.
                                        As she was in a meeting, she was not able to get information with regards to the courier tracking id and also the caller's name. The called claimed to be calling from Bluedart ghatkopar office and asked my sister to collect my courier from the ghatkopar office.
                                        When my sister visited the bluedart office, the bluedart employees denied of any courier on my name and asked her to leave. This happened twice once with my sister and the next day with my mother.

                                        As I am abroad, I am worried that my courier which will have important documents might get miss placed or lost. I would request Bluedart to kindly provide me with the courier tracking id or help me track the status of my courier

                                        Regards,
                                        Pratik Lakhpatwala
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit