| Address: 122001 |
| Website: www.bluedart.com/centralised.html |
I spoke to your customer service 10 times today. They informed me half an hour before that they have arranged a call back from one of the senior officials and also that the package will be delivered today by 8:00 PM IST via special delivery. However it has not been delivered till now and when I tried calling again, it is saying that the customer service is closed and contact on Monday.
The customer representatives are trying to fool us. This is not what I had in mind when about BlueDart, however it is quite clear now that they have no responsibility towards the customers and all they do is fool them.
Overall, even after making 10-15 calls and 4-5 emails, I was fooled by multiple customer service reps. and the product was not delivered (already delayed by a week).
Would request you to take this up to the highest authority possible and ensure that proper action is being taken against these people.
Thanks
Ravi
Blue Dart Express customer support has been notified about the posted complaint.